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Edmonton hotels near Sir Winston Churchill Square
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Best Edmonton hotels near Sir Winston Churchill Square
The Union Bank Inn, Alberta's Original 4 Star Boutique Hotel is conveniently located in the heart of downtown Edmonton within the Business and Arts District. Our luxury Inn welcomes you with 40 Designer Guestrooms, Fine Dining in Madisons Grill and Elegant Banquet Facilities. Be it business or pleasure, the Union Bank Inn is committed to providing the ultimate in comfort, service and style.
Overall 8.9 Excellent
Based on 247 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: Complimentary wine and cheese, comfortable bed, quiet, great location, well designed rooms, and friendly staff.
Located in Southwest Edmonton, this hotel is within 1 mile (2 km) of Varscona Theatre, University of Alberta and Stollery Children's Hospital. Edmonton City Centre and Rogers Place are also within 3 miles (5 km). University Station is 21 minutes by foot and Health Sciences-Jubilee Station is 21 minutes.
Overall 8.8 Excellent
Based on 854 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.8
Pros: The hotel is in the perfect location if you want to be around Whyte Ave. We parked our vehicle and just walked around. It was comfortable and clean.
Cons: The breakfast included was not the best. It was in a cramped space at the end of the Ampersand restaurant. The breakfast offerings were only so so. We liked eating out at the nearby restaurants instead.
Excellent
9.7
Excellent
10.0
Pros: It's right on Whyte Ave, parking is close (free), staff is friendly and very helpful but most of all it is clean! I will be a repeat customer!
This family-friendly Edmonton hotel is located in the entertainment district, within a 15-minute walk of Edmonton Convention Centre, Royal Alberta Museum and Rogers Place. Muttart Conservatory and Commonwealth Stadium are also within 3 mi (5 km). Central Station is only a 2-minute walk and Bay-Enterprise Square Station is 8 minutes.
Overall 8.7 Excellent
Based on 461 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.1
Excellent
8.5
Pros: Great location views etc
Cons: Noisy part of downtown
Excellent
10.0
Excellent
10.0
Pros: It was a very nice evening the room and bedding were amazing
Cons: The whole ambience of the hotel is quite amazing
Excellent
9.4
Pros: We loved that we could walk the dog, and the friendly staff.
Excellent
8.2
Pros: Smudge the dog was adorable and you can never get better mattresses and pillows than at a fairmont guaranteed
Cons: The mouse/mice in the lounge
Mediocre
2.0
Pros: Nothing
Cons: When I arrived to the hotel after a long day of travel I was told that "due to unforeseen circumstances" they did not have my room. Basically the hotel overbooked itself and gave away the room that I had a confirmed reservation for. They didn't even bother to call me in advance and let me know. Instead they just let me arrive at the hotel and sent me around the corner to a hotel of a significantly lower quality and level of service. I am appalled by this experience and will never book a room at any fairmont property ever again.
Excellent
9.4
Pros: The Staff were amazing , the view of the valley was very nice. I was thrilled to stay in a hotel which played a major Roll in the development of Edmonton, Alberta and Canada. For this reason the Mac is priceless history. I will be back
Cons: Small room garbage on the lower patio
Located in Downtown Edmonton, this eco-friendly hotel is within 1 mile (2 km) of Alberta Legislature Building, Edmonton City Centre and Rogers Place. University of Alberta and Kingsway Mall are also within 2 miles (3 km). Corona Station is only a 3-minute walk and Bay-Enterprise Square Station is 7 minutes.
Overall 8.6 Excellent
Based on 976 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Okay
5.1
Pros: Some staff great. Clean. Well kept.
Cons: Poor parking. Large gap under room door. Loud. Staff hit or miss
Excellent
10.0
Pros: Staff service well appointed rooms modern / boutique décor very good complimentary breakfast - hot, organic, healthy.
Excellent
10.0
Located in Southwest Edmonton, this hotel is within 1 mile (2 km) of Magic Lantern Princess Theatre, Stollery Children's Hospital and University of Alberta Hospital. University of Alberta and Edmonton City Centre are also within 3 miles (5 km). University Station is 24 minutes by foot and Health Sciences-Jubilee Station is 25 minutes.
Overall 8.6 Excellent
Based on 681 reviews
All
- All
- Families
- Mature couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.8
Good
7.4
Pros: Comfy bed, overall cleanliness was good, nice amenities (though I was surprised at the fee to enjoy most of them...) Liked that they encourage people to be green and give them the resources to do so! The bathroom items were a very nice touch. Bright, clean rooms. Would stay again, though I have some suggestions..
Cons: The front desk staff wasn't exactly helpful.. they asked if I had stayed here before and I said "No", and then he didn't inform me I needed to scan my card to use the elevator, so I was stuck pushing buttons wondering "what the heck?" for a several minutes before I poked my head out and he informed me I had to scan my card... He also asked me 3 times how many key cards I needed. A lot of the lights in the hallway and in my room were in disrepair (they turned on, but the shades didn't sit straight on them, which gave the appearance of disrepair). One of the light shades in my room was completely missing a piece and sat directly on top of a lightbulb, which is a huge fire hazard. They provided earplugs to deal with the fact that the hotel is directly on Whyte Avenue and a bit noisy... except that the little box with the earplugs didn't actually have a pair of earplugs in it (it was just an empty box). Finally, the shower mat didn't have any kind of slip resistance. When I went to get out of the shower, it completely slipped out from under me against the smooth tile flooring and I fell back into the shower, injuring my hip. The entire side of my body is riddled with bruises because of the fall.
Excellent
10.0
Pros: Location is excellent - among the many restaurants, bars and small shops on Whyte Avenue. Rooms are well-appointed, stylish and very clean. Staff was professional and friendly. Included breakfast was high quality with hot and cold items.
Cons: My only criticism is that the plumbing was getting worse for wear (drain stopper in sink didn't work).
Located in Downtown Edmonton, this eco-friendly hotel is within a 10-minute walk of Rogers Place and Edmonton City Centre. Edmonton Convention Centre and Royal Alexandra Hospital are also within 1 mile (2 km). Central Station is 8 minutes by foot and Bay-Enterprise Square Station is 8 minutes.
Overall 8.6 Excellent
Based on 131 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.0
Excellent
8.8
Okay
4.5
Pros: Location is good for downtown business
Cons: Rooms run down, water stains on ceiling, plumbing issues.
Mediocre
3.7
Pros: It was ok at best.
Cons: Construction first thing in the morning. Room wasn't ready for a 3:15 check in. They did upgrade us, but the room wasn't clear of coffee cups when we checked in. Not a big deal, but I mentioned it to front desk and they didn't seem to care. Asked for a corkscrew and a few wine glasses, and the lady that dropped them off seemed more annoyed than anything else.
Excellent
10.0
Pros: They messed up my reservation even after calling and re confirming the night before. So I was upgraded to a suite.
Cons: They charge you the full fee everyday for your parking pass and not just a one time charge for your stay
Good
7.3
Pros: Location
Cons: Old tub, old carpet, steamer room broken
Mediocre
2.5
Cons: Floors stained tv from the early 90s small bed gross jacuzzi all for 260 dollars stayed in a room hearing everything in the lobby rip off!!!
Good
7.7
Pros: Location is great, and rooms are clean.
Cons: Rooms are dated, this hotel badly needs a refresh.
Excellent
8.2
Pros: Being connected to the mall was excellent. The choices of stores to shop at were good. The staff were very friendly.
Cons: The choices and prices of the food in the restaurant were a bit disappointing to me. It would have been nice to have some of the food that was on the room service menu served in the restaurant.
Excellent
8.2
Pros: Very friendly staff,and nice looking hotel.Room was clean.Maybe little bit louder street noises but its downtown and its understandable
Cons: First when I went to check in at 3:30 they said room wasn't ready (on booking confirmation said 3 pm I could check in).They wanted to give me different room for free but then,because parking is $20 plus $3 every time you leave it and come back,they "saved " me money by upgrading to a suite for $35 which was $39 next day and I didn't have to pay parking.This is all little things so it didn't affect my liking of this hotel.Will go there again
Excellent
8.5
Pros: Beautiful clean rooms. Very comfortable. Nice staff.
Cons: Pole in the room blocks use of tv from chair. Should not pay full price for this room.
Good
7.1
Pros: I liked the fact that the hotel was super close to the new Rogers Place of the Edmonton Oilers. it was like a 5 min walk maybe less. Also if you didn't want to leave downtown there's lots for you to do right at the hotel being attached to a mall that also has a theater also close to the royal alberta museum.
Cons: The room I stayed in was kinda out dated and the carpet in the room was torn but the other floors have been renovated so it's a work in progress.
Located in Downtown Edmonton, this eco-friendly hotel is within a 15-minute walk of Rogers Place, Edmonton City Centre and Edmonton Convention Centre. Kingsway Mall and Royal Alexandra Hospital are also within 2 miles (3 km). Bay-Enterprise Square Station and Corona Station are within a 5-minute walk.
Overall 8.5 Excellent
Based on 1,041 reviews
All
- All
- Families with older children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.2
Pros: Comfortable bed, big screen tv, spacious quiet roo, ideal location for downtown activities.
Cons: Expensive weekend parking. Thin, small bath towels.
Good
6.8
Excellent
8.2
Excellent
10.0
Pros: Bidet
Cons: Paid parking
We are centrally located in Edmonton, just 400 metres from rapid transit. Guests park here for free while other downtown hotels charge you for parking! By train, times are: 8 minutes to the brand new Rogers Place Arena, home of the Edmonton Oilers®. 10 minutes to the downtown core and Shaw Conference Centre. 17 minutes to University of Alberta and hospital. 20 minutes to Northlands / Edmonton Expo Centre. Our hotel houses a full restaurant and lounge with great views, and has 24-hour food service in the Tim Hortons coffee shop attached to the lobby. Directly across the street is one of Edmonton's busiest shopping centres, Kingsway Mall. Fans of CFL football can catch the free shuttle to the Edmonton Eskimos games at the mall. Patrons of the arts can visit the Art Gallery of Alberta, the Royal Alberta Museum, and our city's art festivals just a quick train ride away. You will love our contemporary guest rooms, each complete with all of the comforts of home. For your convenience, we have custom designed furnishings and oversized writing desks in most rooms. Families and travelers enjoy our indoor salt water pool, relaxing hot tub, and thrilling 30-foot water slide. Business guests visiting the Best Western Plus City Centre Inn will also appreciate the hotel's close proximity to area businesses, including the Royal Canadian Mounted Police K-Division, Northern Alberta Institute of Technology, Glenrose Hospital and the Royal Alexandra Hospital.
Overall 8.5 Excellent
Based on 252 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
This family-friendly Edmonton hotel is located in the business district, just steps away from Citadel Theatre and Edmonton City Centre. Rogers Place and Edmonton Convention Centre are also within 15 minutes. Central Station is only a 5-minute walk and Bay-Enterprise Square Station is 11 minutes.
Overall 8.5 Excellent
Based on 143 reviews
All
- All
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.4
Excellent
8.0
Excellent
8.2
Excellent
10.0
Excellent
9.1
Pros: The bed is amazing. The staff were great. Room was clean. Great hospitality suites.
Cons: I was in town for a conference at the Edmonton Convention Center. There is a pathable walkway under ground so you don't even need to go outside.. BUT google maps doesn't have proper guidance and I got a little lost the first day. The staff could only sort of tell me how to get there - a map from the hotel would have been handy or better yet the hotel could work on thier digital listings and path it out for guests. This is my biggest complaint: If you have allergies or are sensitive to scents, DO NOT STAY HERE. I was unaware that this brand of hotels likes to pump out thier signature scent into the air, through the entire hotel. My allergies flared up and I was reliant on my medication the entire time I was in Edmonton (it seeps into everything). I got hives on my skin and had a hard time breathing correctly (hence the medication). I understand the concept of igniting all the senses- but the overwhelming perfume was just to much. Because of this I won't ever stay at a Westin again (as I was told this is thier thing). Unfortunate because everything else was great.
Excellent
8.8
Pros: Check in was effucient - good staff - room was very clean. Excellent beds.
Located in Downtown Edmonton, this hotel is within a 10-minute walk of Edmonton Convention Centre and Edmonton City Centre. Rogers Place and Royal Alexandra Hospital are also within 2 miles (3 km). Central Station is only a 3-minute walk and Bay-Enterprise Square Station is 10 minutes.
Overall 8.4 Excellent
Based on 266 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6.8
Excellent
8.0
Pros: Right next to the concert venue, beautiful views, clean comfortable stay.we would definitely stay again -and for longer.
Cons: Only options for parking are $30 valet or pay public parking.
Excellent
10.0
Okay
4.8
Pros: The room was really nice. The view from our room was spectacular.
Cons: I paid for "valet parking" and in the morning they made us wait 30+ minutes to get the car and they didn't even bring it around front. They pointed out to the surface lot and said "ya its out there". Also, the lot was EXTREMELY icy and I fell and hurt my hip and head. Extremely unimpressed with this "door to door service" which was not what I paid for. My booking had a number to call for customer service, but it sent me to an automated phone menu that said "If you're trying to reach a representative at your hotel, hang up and call the hotel directly" then it disconnected me. So ya I want a refund for the parking, but I haven't been able to actually get a hold of a customer service representative for this booking.
Excellent
8.5
Pros: It was walking distance to the Winspear for the event we were attending. The river view room was very spacious!
Okay
4.5
Pros: The hotel is tired looking and needs work ie new carpets, bedding, curtains etc...as a result it looks dirty. The parking set up is awful, it's $30 for valet and they park your car, you can't get in or out without someone parking or retrieving your car. There is an outside Impark but it's not monitored. The staff ok no complaints there.
Cons: See above
Located in Downtown Edmonton, this eco-friendly hotel is within a 10-minute walk of Edmonton Convention Centre, Citadel Theatre and Winspear Centre. Art Gallery of Alberta and Rogers Place are also within 15 minutes. Central Station is only a 4-minute walk and Bay-Enterprise Square Station is 7 minutes.
Overall 8.2 Excellent
Based on 540 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
9.7
Good
7.7
Excellent
8.0
Excellent
10.0
Okay
5.1
Excellent
10.0
Good
6.8
Pros: Walking distance from Rogers Place (15 min) Good value Nice staff Comfortable bed
Cons: Dated lobbies/rooms seem slightly dingy This hotel wants to be a super nice but doesn't seem like they want to invest in the accommodations
Good
6.5
Pros: Staff were very courteous under obviously trying circumstances.
Cons: It's not the hotel's fault but I wish we had known that it was full of guests attending a giant Rave party down the street. The room was nice but the activity in the neighbourhood and in the halls all night was disturbing to say the least. It might be wise to check on events going on at the nearby Shaw convention center when booking -especially if they involve large crowds and open drug use.
Good
6.0
Pros: Staff helpful
Cons: Paying $15.95 for parking.
Excellent
10.0
Pros: Junior Suite roomy and well appointed. Room service and food exceeded expectations and was high quality.
Cons: Nothing noted.
Good
7.1
Excellent
8.0
Excellent
8.5
Good
6.8
Excellent
8.5
Good
7.7
Pros: Very accommodating. Helpful staff.
Excellent
10.0
Pros: Great place to stay for our wedding night. Comfy bed, recently remodeled room with great facilities. We had dinnew at LA Ronde and it was fantastic!
Cons: Got woken up at 3am to woman banging on a door three doors down yelling "is she in there?!?!" Commotion lasted 30 minutes
Located in Downtown Edmonton, this hotel is within a 15-minute walk of Alberta Legislature Building, Rogers Place and Edmonton City Centre. Edmonton Convention Centre and Art Gallery of Alberta are also within 1 mi (2 km). Bay-Enterprise Square Station is only a 4-minute walk and Corona Station is 5 minutes.
Overall 8.1 Excellent
Based on 1,095 reviews
All
- All
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Cons: clean
Excellent
8.0
Excellent
8.0
Pros: Stayed here while we were in town for an oilers game and it was A quick walk to the stadium. Nice clean rooms!
Cons: Not a fan of paid parking. It’s $15 a day
Good
7.1
Good
6.0
Good
7.7
Excellent
9.4
Good
6.0
Pros: Good downtown location
Cons: elevator out of order. Wasn't easy to get to and from my room.
Mediocre
3.7
Pros: Staff was friendly. On site parking for minimal charge.
Cons: The shower was hot and cold hot and cold. No facilities around and the elevator was broken but said scheduled maintenance. Room was cold. Wall paper is peeling. My Towels were all wet on arrival. Noisy hallways. Check out could not be extended without extraordinary charges.
Excellent
9.7
Pros: Breakfast was amazing
Excellent
8.2
Excellent
9.4
Pros: Very good for rest
Mediocre
2.0
Pros: The cleaning lady was always on time and fast.
Cons: Vary out dated. I could hear everyone from other rooms. The key cards kept resetting so I needed to reinstate them several times.
Good
6.5
Pros: When we arrived the staff was helpful, the beds were comfy, housekeeping was amazing. The location wasnt perfect but there were busses to the West Edmonton Mall always and a handfull of close restaurants.
Cons: We had our wifi cutting out on us or not working every day, our power got shut off 3 times, and the room was fairly small with minimal outlets in the room, all of which were all being used for two extra lamps, a coffee machine we did not use the whole trip, tv, alarm clock that we did not use and a bedside lamp. The elevator was very worrisome, could only hold five people and would sometimes open to the same floor twice, very slow as well.
Okay
5.1
Pros: Location was great
Cons: Smelled like a sewer back-up in the hallways & the ax didn't work so was really hot.
Okay
4.5
Pros: Downtown, would be perfect if you didn't have a vehicle and are not going to be there long
Cons: Have to pay 15 per night per vehicle, Bad lighting, stairs are set up really weird (doesn't connect you to all parts of hotel) so you have to use elevator or end up going way around the building,
Located in Downtown Edmonton, this eco-friendly hotel is within a 5-minute walk of Edmonton City Hall, Edmonton City Centre, and Rogers Place. Edmonton Convention Centre and Royal Alexandra Hospital are also within 1 mile (2 km). Central Station is 7 minutes by foot and Bay-Enterprise Square Station is 10 minutes.
Overall 8.1 Excellent
Based on 385 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Cons: The local crown out front that pick pocketed me my last stay. You need security out front.
Excellent
8.0
Excellent
8.2
Good
6.2
Excellent
8.0
Excellent
10.0
Pros: When I was checking in it was midnight. There was a young woman beside me who was 1/2 dressed and obviously very intoxicated. She had lost her phone... was a mess. She was insisting her boyfriend was in the hotel and she needed a key. The staff couldn't find his name on their register (very likely she was at the wrong hotel!!) but they gave her an old shift from lost and found and were unfailingly polite and kind even though she was rude and crying and screaming. And apologized like crazy to me when they sent her on her way... but not their fault at all! Great when staff are nice to me when I am polite - amazing to watch them be patient and sweet to someone who was awful!!
Excellent
10.0
Okay
5.4
Pros: See Cons, as there was more than there was Pros. However, I should give my compliments to the reception and housekeeping staff, who were friendly and accommodating. I left my watch in the first room we were given (immediately switched), and housekeeping did report this, and it was quickly returned to me at reception when I noticed.
Cons: I chose the Sutton Place in Edmonton based on a good experience at their location in Vancouver, which is a nice hotel. The Edmonton property is just not of the same caliber by a mile. The problems started on arrival: parking is not obvious, and no valet was present for directions (it was admittedly Sunday night). The parkade elevator was broken, and stairwell lock, so we ended up exiting through the back into a garbage filled alley. The first room we got had a very loud/on-the-verge of breaking heating fan, so I immediately requested a change of room (which was granted). The amenities are less than Sutton in Vancouver - the mini bar was empty (not stocked - I had been hoping to get some $10 chocolate on the company's dime), the wallpaper in the bathroom old and dirty (fan didn't work). The Television did not carry Sportsnet West, which forced us to go down to the lobby late at night to watch the Flames (lose unfortunately) in the playoffs. The elevators are old, the buttons don't work properly and when you arrive on the ground floor the movement of the lift is gut-wrenching. The hotel restaurant - Chop - is nicely appointed however has a relatively limited menu which we struggled with, as it was dominated by steak. Although admittedly a steakhouse, a hotel restaurant needs more options.
Excellent
8.2
Located in Southside, this eco-friendly hotel is within 1 mile (2 km) of Alley Kat Brewery and Southgate Center. Monster Mini Golf and Magic Lantern Princess Theatre are also within 3 miles (5 km). Southgate Station is 22 minutes by foot.
Overall 7.9 Good
Based on 578 reviews
All
- All
- Families with older children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
5.1
Pros: Group booking. Good price.
Cons: Cold water supply was poor in room 214. It spurted. Breakfast buffet was too busy to bother with. The pool was small but ok for small group. Mediocre hotel.
Excellent
8.0
Pros: it was very clean , and comfortable beds
Cons: the gym was too hot inside
Excellent
8.0
Pros: Location was convenient.
Cons: Prepaid for room, but got charged again for the room at check out. However, the staff was able to refund the extra charges after mistake was caught.
Excellent
10.0
Excellent
9.7
Good
6.0
Pros: The location
Cons: The paint peeling on the floor of the bath tub.
Excellent
10.0
Pros: Great up grades in progres
Cons: A few details to finishing need to be looked after. I did bring it the front desks attention
Excellent
9.7
Pros: The staff at the front desk were very helpful and accommodating - really appreciated their professionalism yet realism. Our room was very nice - would love to stay in it again. We were there for 2 nights.
Excellent
8.2
Pros: Friendly staff, good location,lots of parking, great beds
Mediocre
2.0
Pros: Nothing
Cons: Rude employees, loud rooms ac and heat not working, no lights on parking lot, sketchy area for thieves and transients,
Located in Southside, this eco-friendly hotel is 1.1 mi (1.7 km) from Alley Kat Brewery and within 3 miles (5 km) of Stollery Children's Hospital and University of Alberta Hospital. Southgate Center and Monster Mini Golf are also within 2 miles (3 km). Southgate Station is 28 minutes by foot.
Overall 7.8 Good
Based on 896 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Okay
5.4
Good
6.2
Pros: Staff were nice. Location is great if your wanting the hip part of town. Great nightlife nearby, taxi fair is cheap to get to restaurants and bars. Getting a hotel near west edmonton mall shouldnt be the priority for hotel picking.
Cons: Photos are decieving. Entrance looks good. As soon as the elevator opens it doesnt look good. For the amount its fullpriced at thats in comparison to a nice hotel like Sheraton, its not in the same league. There was questionable guests, maybe they are rating it high. Tape didnt work right. A water bottle would have been nice next to coffee stuff. Balcony is a waste of space and makes the exterior look bad. View is terrible. With such a bad view therr shouldnt be balconies.
Excellent
8.0
Pros: Clean, modern, newly renovated rooms.
Excellent
8.0
Excellent
10.0
Pros: The bed was comfy, but I prefer softer pillows
Excellent
8.0
Excellent
8.0
Good
6.5
Excellent
10.0
Okay
4.0
Pros: Housekeeping was quite accommodating to work around our kid’s nap schedule. Practical location.
Cons: Rooms were not terribly clean - random bits from previous guests under the bed and you could tell that the carpet needed a good vacuum. you learn this when your young kids decide to start exploring.
Good
6.0
Pros: Comfortable rooms and bed. Friendly staff.
Cons: Chose this hotel for airport shuttle. After check-in, discovered Shuttle was not complementary, and used outside provider
Good
7.4
Pros: Room was good. Nothing fancy, but clean and comfortable..
Cons: A little put off with all the drunks coming in while I was at the check in with my young boys...
Located in Downtown Edmonton, this hotel is within a 15-minute walk of River Valley Funicular, Edmonton City Centre and Rogers Place. Edmonton Convention Centre and Royal Alexandra Hospital are also within 2 miles (3 km). Bay-Enterprise Square Station is only a 3-minute walk and Corona Station is 7 minutes.
Overall 7.8 Good
Based on 405 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.3
Pros: The hotel was clean and the rooms were a decent size. They had available overflow parking so that was nice. The complimentary breakfast was okay, not bad but nothing to write home about. The staff did an excellent job of clearing plates for new guests. The majority of the staff was quite helpful and pleasant.
Cons: When we arrived we were sent away 3 times!! As they were not ready for check in. 4 hours later, we were admitted to our rooms. We were not the only ones; the lobby was packed with people trying to check in and being denied. Although problems like these occur, how one handles the problem makes a lasting impression. The manager David I believe was his name, was horrible. He was a condescending arrogant manager who did little to help anyone. The rest of the staff were considerate, and tried to do right by the guests. How he is the manager blows my mind. The only consolation was at check out when I asked if they could wave the parking for the previous issue of check in. Thank goodness David was nowhere around and we could at least have a break with parking fees. $22 is better than nothing I suppose. If these are the managers the hotel chooses to lead their teams I won't be back. I sincerely hope the rest of the staff continue their good work and do not pick up on these horrible manners.
Mediocre
2.0
Cons: Bad service
Excellent
9.7
Okay
5.7
Pros: The room we had this time was renovated and relatively clean. It was in a quiet area of the hotel. The staff was friendly, outgoing, and as accommodating as much as possible. I liked that breakfast was included and the breakfast staff tried to keep up on replenishing depleted foods.
Cons: There were a few negatives. When arriving and putting our things in the room there was a block of wood with a rusty nail protruding in which one of us stepped on. The temperature was hot all the time and at breakfast we gradded a bagel from the tray and there was mold on it. Lastly when getting my bill at checkout I was charged $12 a night for parking which I hadn't been informed of to begin with but when enquiring about the charge the woman was quick to remove the charges due to not being informed about the charges previously. I understand the hotel is downtown but at the rate charged in feel parking should be included. The last time we stayed here the bed sheets were dirty and when calling the front desk about it one of the hotel staff showed up with new sets of sheets but left them at the door for us to change.
Excellent
9.1
Pros: Staff was friendly and helpful with ideas for places to visit and places to eat.
Cons: Area was a bit dodgy, but we were downtown so...
Located in Downtown Edmonton, this hotel is within a 15-minute walk of Edmonton City Centre, Rogers Place and Edmonton Convention Centre. Royal Alberta Museum and Royal Alexandra Hospital are also within 2 mi (3 km). Bay-Enterprise Square Station is only a 4-minute walk and Corona Station is 6 minutes.
Overall 7.7 Good
Based on 940 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.1
Excellent
8.2
Good
6.2
Excellent
9.1
Excellent
8.0
Pros: Enjoy the complimentary breakfast
Cons: Very thin walls. Could hear everyone.
Excellent
10.0
Mediocre
2.0
Pros: nothing
Cons: hate everything about this hotel
Excellent
8.0
Excellent
10.0
Pros: When we first got to our room it was really warm, the AC was ok but the room still was very unbearable. However after calling downstairs they helped move us to an executive suite to make up for it, the staff were very helpful and we were really grateful they helped us move our stuff to such an amazing room for no extra costs. High recommend this place to anyone!
This family-friendly Edmonton hotel is located in the shopping district, within 3 mi (5 km) of Oasis Centre, West Edmonton Mall and World Waterpark. Galaxyland and Palace Casino are also within 3 miles (5 km).
Overall 7.5 Good
Based on 454 reviews
All
- All
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.1
Mediocre
3.4
Excellent
8.0
Pros: very clean hotel,staff are friendly,the room is a bit smaller in the picture,room is comfortable the only problem was the shower not to much water coming out. but in total excellent hotel.
Excellent
8.0
Excellent
8.0
Excellent
8.0
Good
6.5
Excellent
8.0
Pros: Nice comfortable clean room
Cons: Breakfast included would have been great Cold water the second morning - no shower :(
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