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The Sutton Place Hotel - Edmonton

The Sutton Place Hotel - Edmonton

7.7
Good

Based on 1,749 reviews
 
10235 101 Street, Edmonton, AB T5J 3E9, Canada
  +1 780 428 7111
The Sutton Place Hotel - Edmonton - Edmonton, AB, Canada
Check-in
Check-out
Compare vs KAYAK |
Expedia $192
Priceline $197
$232
Expedia
per night
Priceline
per night
DERBYSOFTDIRECT
per night

Rooms

Check-in
Check-out

Standard rooms

$192+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Double bed
$192 per night
IMAGE
Double bed
$232 per night
IMAGE
Double bed
$233 per night
IMAGE
Double bed
$251 per night

Double rooms

$307+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Double bed
$307 per night

Reviews

Traveller rating

78
83
41
10
1

Time of year

Traveller type

Show reviews that mention

+
chop
sutton
close to rogers
fluffy robe
parking was expensive
hot tub
attached to the mall
staff was friendly
location was great
old hotel
bed was very comfortable
mini bar
  • Excellent
    Jun 2017
    10.0

    Staff handled challenging situation with grace

    When I was checking in it was midnight. There was a young woman beside me who was 1/2 dressed and obviously very intoxicated. She had lost her phone... was a mess. She was insisting her boyfriend was in the hotel and she needed a key. The staff couldn't find his name on their register (very likely she was at the wrong hotel!!) but they gave her an old shift from lost and found and were unfailingly polite and kind even though she was rude and crying and screaming. And apologized like crazy to me when they sent her on her way... but not their fault at all! Great when staff are nice to me when I am polite - amazing to watch them be patient and sweet to someone who was awful!!

  • Okay
    May 2015
    5.4

    Not Same Quality as Sutton Place in Vancouver

    See Cons, as there was more than there was Pros. However, I should give my compliments to the reception and housekeeping staff, who were friendly and accommodating. I left my watch in the first room we were given (immediately switched), and housekeeping did report this, and it was quickly returned to me at reception when I noticed.

    I chose the Sutton Place in Edmonton based on a good experience at their location in Vancouver, which is a nice hotel. The Edmonton property is just not of the same caliber by a mile. The problems started on arrival: parking is not obvious, and no valet was present for directions (it was admittedly Sunday night). The parkade elevator was broken, and stairwell lock, so we ended up exiting through the back into a garbage filled alley. The first room we got had a very loud/on-the-verge of breaking heating fan, so I immediately requested a change of room (which was granted). The amenities are less than Sutton in Vancouver - the mini bar was empty (not stocked - I had been hoping to get some $10 chocolate on the company's dime), the wallpaper in the bathroom old and dirty (fan didn't work). The Television did not carry Sportsnet West, which forced us to go down to the lobby late at night to watch the Flames (lose unfortunately) in the playoffs. The elevators are old, the buttons don't work properly and when you arrive on the ground floor the movement of the lift is gut-wrenching. The hotel restaurant - Chop - is nicely appointed however has a relatively limited menu which we struggled with, as it was dominated by steak. Although admittedly a steakhouse, a hotel restaurant needs more options.

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About

Overview

Delicate crystal chandeliers, warm colours of Italian marble and granite, soft luxury Persian carpets, unique French Provincial styled furnishings and specially trained Sutton Place Hotel service professionals all welcome you at the end of your journey into the comfort of The Sutton Place Hotel Edmonton.

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.7 Good

Based on 1,749 reviews

8.1

Location

6.9

Service

3.9

Breakfast

3.3

Value for money

Things to know

  • Friendly service

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Pets allowed on request. Charges may apply.
Increased accessibility
ATM on-site
Business centre
Car hire
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Casino
Hot Tub
Indoor pool
No smoking
Restaurant
Bar/Lounge
Beauty salon
Express check out
Air-Conditioned
24 Hour Front Desk
Safe
Airport Shuttle (Surcharge)
Storage available
Lift
Laundry facilities
Hairdryer
Sauna
Free Internet
Parking (surcharge)
Wedding services

Photos

The Sutton Place Hotel - Edmonton - Edmonton - Building All photos (30)
The Sutton Place Hotel - Edmonton - Edmonton - Bedroom Bedroom (9)
The Sutton Place Hotel - Edmonton - Edmonton - Building Building (2)
The Sutton Place Hotel - Edmonton - Edmonton - Bedroom Bedroom (9)
The Sutton Place Hotel - Edmonton - Edmonton - Building Building (2)
The Sutton Place Hotel - Edmonton - Edmonton - Business centre Provided by Hotels.com Business centre (1)
The Sutton Place Hotel - Edmonton - Edmonton - Living room Living room (2)
The Sutton Place Hotel - Edmonton - Edmonton - Meeting room Conference (1)

Location

Most popular landmarks

  • Art Gallery of Alberta 306 m
  • Shaw Conference Centre 0.6 km
  • Telus Field 1.5 km
  • Alberta Legislature Building 1.5 km
  • Muttart Conservatory 1.5 km
  • Kingsway Mall 2.1 km

Edmonton travel guide

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