Guest reviews
Overall rating
9.0
Excellent
Based on 9 reviews
Cleanliness
8.8
Comfort
9.1
Pick-up/Drop-off
8.8
Value for money
9.1
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Pros
"Staff was friendly and swift."
(in 1485 reviews)
"Dropoff was quick and easy"
(in 270 reviews)
"Staff friendly and car clean."
(in 613 reviews)
Cons
"The customer service was rude"
(in 346 reviews)
"Didn't have car I reserved."
(in 199 reviews)
"I'm disputing with my credit card!"
(in 115 reviews)
Recent reviews
Traveller rating
6
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10.0
Pros: Staff was friendly and quickly took care to get me my car.
Cons: More clear how to utilize toll roads. There was a sticker in the car about a box that didn’t seem to exist nor was I sure how they worked in that area or how to potentially pay for it in a rental. It may come back to bite me later going through one, but that’s on me. I just wasn’t sure on policy, but it seemed like there was one I should have known.
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10.0
Cons: No
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10.0
Pros: The staff was especially friendly and efficient. I had the same employee for pickup and return.
Cons: I’m satisfied
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9.2
Pros: Excellent vehicle for the money.
Cons: It was hard to get ahold of the local desk to inquire about changing the time and the parking arrangements for the car that we were leaving.
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10.0
Great car for driving mountain roads
Pros: Our Nissan Altima provided enough room for golf bag and large suitcase. The handling of the car was very good and came in use on mountain highways of West Virginia
Cons: No issues
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4.0
Pros: The staff at the desk were helpful and courteous. They could not have been nicer in helping me with directions and I received the car very fast.
Cons: The car was dirty and I felt that it was expensive in terms of what I received. There was dirt and mud on the seats and floor.
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10.0
Pros: Fast pickup - excellent value
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