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Ciudad Juárez hotels

Ciudad Juárez hotels

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Ciudad Juárez, Chihuahua, Mexico
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Low season December
High season January
  Average price (weeknight): $88
  Average price (weekend night): $105

cheapest month to stay

22%

expected price decrease

most expensive time to stay

17%

expected price increase

(avg. price over the last 2 weeks)

Sun - Thu

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(avg. price over the last 2 weeks)

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(weekend night)

Where to stay in Ciudad Juárez?

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Best Ciudad Juárez hotels

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Overview Reviews
Ciudad Juarez Hotel with Complimentary Shuttle Service Welcome to the Holiday Inn Express® & Suites Cd. Juárez - Las Misiones Hotel, which is conveniently located in a new commercial and residential area, with easy access to main avenues and different areas of the city. Nearby, you will find the city’s industrial parks, where companies such as Flex, Lear, Honeywell, Continental, Delphi, Electrolux, International Paper, Cisco, Tpi and Johnson & Johnson are located. We are just 15 minutes from Abraham González International Airport and a few steps from the United States General Consulate, as well as Hospital Star Médica, Clínica Médica Internacional, and other clinics approved by the American Consulate. We are within walking distance from Las Misiones shopping mall, and a few minutes to Zaragoza International Bridge. While staying at this Ciudad Juárez hotel, you can start your days with a delightful free hot breakfast buffet, workout at the fitness center, relax in the outdoor pool and rest in one of our comfortable rooms. Corporate guests will find an equipped business center and meeting rooms, as well as high-speed Internet access.
6.5 Good
Cons: Worn out and shabby room with a price that did not reflect the accommodations.
10.0 Excellent
Pros: Breakfast and staff were super friendly
Cons: Thin walls
10.0 Excellent
Pros: Everything was so good
4.6 Okay
Cons: No elevator, no pool, they sell popcorn and no microwave available. 1st and last time I will stay there
6.7 Good
Pros: the friendly staff, the breakfast buffee, the proximity to my companys office
Cons: the bathroom
7.5 Good
Cons: Bed cleaning is not good
9.2 Excellent
Pros: Excelente staff. Very friendly and kind. Great breakfast. Shuttle service.
Cons: They are remodeling.
10.0 Excellent
Pros: Very comfortable bed
10.0 Excellent
Pros: The American council is close by and everything else
Cons: Not at all everything was excellent
9.2 Excellent
Pros: Good Breakfast. Fast WIFI. Location with shopping mall and restaurant at walking distance.
9.0 Excellent
Pros: Good breakfast
8.8 Excellent
Pros: like all the personal very friendly and professional. food was amazing .
Cons: the old machines at the laundry service. elevator dont work to good.
Holiday Inn Ciudad Juarez - Ciudad Juárez - Building
2
9.4 Excellent (46 reviews)
Overview Reviews
Welcome to the new Holiday Inn Ciudad Juarez, located over the main road and only 15 minutes away from the Abraham González International Airport, and 5 minutes away from the American US Consulate. In a short distance, you`ll find the industrial parks where important enterprises are located like 3M, Lear, Delphi. Cooper Standard, Eaton, Flex, and Yazaki among others. We are located just a few minutes from the International border Ysleta Bridge and Cordova Americas Bridge that will take you to the sun city of El Paso Texas. We invite you to delight in our restaurant Las Misiones with the chef's recipes or a refreshing drink in El Refugio Bar, or you may prefer spending a good time of relaxation in the outdoor pool or the totally equipped gym. During the weekends, you can spend a good time visiting the famous Samalayuca Dunes within 45 minutes from our Hotel.
3.7 Mediocre
Pros: It is an ok hotel for a night or 2. The breakfast is ok. The consulate is about a 10-15 minute drive from the hotel. At least it does have wifi
Cons: Rooms are old Rooms are not very cleane, they have a weird unpleasant smell -not the best location - room service is not consistent - internet is not very good
10.0 Excellent
Pros: Everything I love love this hotel,súper clean and staff are always so nice!
7.1 Good
Pros: The facilities are beautiful the beds are very comfortable the pool it’s great and the breakfast included was delicious with lots of variety
Cons: The smell of our room was bad very bad we also found hair and stains at the entrance floor where the bathroom is so we had to change rooms and the second room was better but still it had that terrible damp smell like dirty cloth, it’s a very beautiful hotel and that was the only issue we encountered
10.0 Excellent
Pros: Great service!
Cons: Fruit and juice in breakfast are not natural, bur from a can/bottle, so I think that could be better.
10.0 Excellent
Pros: Really clean rooms and the staff really nice
10.0 Excellent
Pros: I was there for an appointment at the consulate, hotel driver Jose Luis , helped a lot made process very easy for me ...
8.8 Excellent
Pros: The place looks super modern on the inside. Rooms were clean and everything seemed to be quiet and relaxing. Sl far the best hotel I've stayed in (in Juarez at least)
Cons: I was charged twice because the terminal did not work. Staff did offer to give me proof that it was only stored as one charge only and they were courteous. I believe this to be an arbitrary error that has nothing to do with the staff and the place itself.
10.0 Excellent
Pros: But the other roommate was great smell good everything was good
Cons: I like the place the only thing one of the rooms I was in it smell like smoke but they put me in a different room and it's supposed to be a complete smoke-free location
10.0 Excellent
Pros: It was very clean and very quiet, the personnel very friendly
9.6 Excellent
Pros: Is a nice hotel very clean and a good location.
Cons: I think it's a little overpriced
9.2 Excellent
Pros: Hotel has all the amenities including restaurant, bar, services, adequate parking. It met all my expectations as a business traveler. The bartender and staff were exceptionally nice.
Cons: There really wasn't anything I didn't like,
10.0 Excellent
Cons: The professionalism and customer service.
Hotel Lucerna Ciudad Juarez - Ciudad Juárez - Building
3
8.8 Excellent (1,711 reviews)
Overview Reviews
Located strategically just a few minutes from El Paso International Border crossing Bridge Cordova Americas and the American Consulate (ask for special packages) is also only 15 minutes close to Juarez International Airport and to business areas as 3M, Electrolux, Flextronics, Lear Corporation, Ind Fuentes, J Bermudez, Azteca, Omega and Gema industrial parks and is easily accessible to malls, night clubs, restaurants, and many other touristic atractions.Welcome to the incomparable service of Lucerna Ciudad Juarez Hotel which is optimum for busines or leisure travelers offering comfortable executive rooms, Junior Suites and Master Suites, Each room features: complementary fruit basket and bottled water, coffee maker, work desk with adjustable lamp, voicemail, high-speed Internet access. bathtub and bathroom amenities using Neutrogena products, hair dryer, iron and ironing board, free wireless internet access, 27" TV Satellite, voice mail, automatic wake-up calls, data port phones, alarm clock radio, guestrooms offer either balcony smoking and non-smoking rooms with electronic door locks, A/C.On site property we offer swimming pool, Gym, Acueducto Restaurant, Bar, Business Center equipped ccomplementary wireless high-speed Internet access, computer, printer, fax, totally free. For any business meeting session or a special occasion Hotel Lucerna offers 6 different meeting rooms ufrom 12 to 300 persons.
3.3 Mediocre
Cons: Equipment from the gym all broken , weights missing. Floor was really dirty, I was not able to sit to stretch or use to the floor because of how dirty it was. There was no mats. Swimming pool and jacuzzi both dirty. There was people getting inside the swimming pool with regular clothes. In the room A/C was not working properly when we first got to the room was hot, phone didnt not work I let front desk know while I was trying to order food from the restaurant inside the hotel, horrible experience. At the restaurant 3 out of 5 items that we were trying to order they did not have. Food mediocre. The next day I needed some supplies like feminine supplies they could not provide me with them, I couldn't purchase any because they just dont have any. I was told to go across the street to some store. Staff need customer service training . Next morning we got have breakfast instead of being nicely greeted I was told I had 10 minutes from a gentleman that work there, Isaid 10 minutes for what he said for them to take the buffet. I ask if I could have a sit and order from menu, his response was, " well yes but it's more expensive" ..
10.0 Excellent
Pros: Best place to stay...
10.0 Excellent
Pros: Like always is a pleasure to stay here, i stay at Hilton,Marriott and Wyndham hotels and so far this Hotel is the best in service, very friendly,rooms and the bed is very great,they go above and beyond to help with anything, and they speak Engkish.
Cons: The only thing i will change is the parking when thay have events, the parking at front should be only for guests and not events, or just in general, front parkong only for guests.
10.0 Excellent
Pros: Everything.
Cons: Nothing, I will go back their again.
10.0 Excellent
Pros: excellent buffet staff is very friendly and accommodating , room quality is outstanding very clean.
Cons: the buffet is billed separately it is not included with most reservations not a big deal onsite it was 234 pesos
10.0 Excellent
Pros: I always enjoy it and the people! It’s always clean i love how modern it is
9.0 Excellent
Pros: Location
7.5 Good
Cons: I had reserved a room with a single bed, I was given a room with two beds.
8.3 Excellent
Pros: Very nice and clean. Employees are very nice.
Cons: Very clean and spacious. Bed are very comfortable.
7.5 Good
Pros: Good
Cons: None
6.7 Good
Pros: the restaurant is clean and nice......the drinks at the bar are very good.
Cons: The air conditioner in the rooms is horrible...the air has no force coming out of the vents, it takes a lot of time for the room to even get cool....the maintenance informed me it is worse on the other side of the building, because that is the side the sun is facing. I was very uncomfortable in the room for almost 4 hours until the room cooled off.
10.0 Excellent
Pros: The food, friendly staff, the balconies & the best service!
Overview Reviews
Set in a prime location of Ciudad Juarez, Business hotel & suites Maria Bonita puts everything the city has to offer just outside your doorstep. Both business travelers and tourists can enjoy the hotel's facilities and services. All the necessary facilities, including 24 hour front desk, luggage storage, restaurant-bar, airport transfer, meeting facilities, business center, are at hand. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as air conditioning, heating, desk, alarm clock, telephone. Enjoy the hotel's recreational facilities, including hot tub, out door pool, before retiring to your room for a well-deserved rest. No matter what your reasons are for visiting Ciudad Juarez business hotel & suites Maria Bonita will make you fell instantly at home.
4.2 Okay
Pros: The bed was very comfortable
Cons: I did my reservation on booking.com it was not ready I even call to confirm for room to be ready they said I booked it the wrong hotel when I know I call the hotel Maria bonita near counsel I even ask, they charge me more of what they told me. Towels are to old and torn. The complementary breakfast that comes with it not good so I told them I wanted the buffet breakfast they told me I had to pay for it wish I agree more money but better food ask lady for 2 ranchero eggs for my partner and 2 scramble eggs she did not even look at me or say yes or no or you are asking for to much I waited and waited and no scrambled eggs for me. I paid for my buffet for me just to drink coffee and eat fruit. Don’t want nothing free just respect because they for for public Most of all I paid for it was not cheap place looks nice and pricy just ask for good service. They do not have cable. Internet extremely slow. Honestly not what I expected.
9.6 Excellent
Pros: Loved the location and service. The restarurant had an amazing buffet and karaoke on Friday and Saturday. Exceptional service. Will be returning here again! Highly recommend.
8.8 Excellent
Pros: Rooms clean and comfortable
Cons: Breakfast included is separate from regular Buffett, should be all access
8.8 Excellent
Pros: Amazing staff and service. Fell in love with the bar and the restaurant food was delightful. Wish I could have stayed for my entire trip!
Cons: The rooms were typical hotel rooms. The location was terrible for what we were there for. They have 2 hotels and it wasn't explained on kayak. Reserved this one but sadly had to leave early since we had business to take care off and we needed somewhere closer to stay.
7.9 Good
Pros: It was offered a full breakfast. But although it looked good it wasn’t.
Cons: The included Breakfast for guests was at a room off to the main area for breakfast. Food was cold and unattended. They could specify that they have two different bars with food. One of them abundant and other restricted and unattended.
5.0 Okay
Pros: The rooms
Cons: The restaurant food sucks
10.0 Excellent
Pros: The place was nice
Cons: My check in supposed to be at 3 and they gave me the room at 3:40
10.0 Excellent
Pros: Every one was very polite and service was quick.
5.4 Okay
Cons: Room was not what we expected, it was outdated, smelled moldy, Pool closed at 9pm kids didn't get to enjoy it, would not stay again, breakfast was gross.
5.4 Okay
Pros: Accessible parking
Cons: Very hot weather in the halls and at room.
Fiesta Inn Ciudad Juarez - Ciudad Juárez - Building
5
8.7 Excellent (1,869 reviews)
Overview Reviews
Strategically located in Circuito Pronaf, an area of the city with the most business activity and many entertainment options nearby. The hotel is situated just minutes from few kilometers from the Texas border with El Paso and just 20 minutes from the Abraham Gonzalez International Airport.Fiesta Inn Ciudad Jurez is an Eco-friendly hotel, so it is a 100% smoke free hotel.We remind you that the check-in time is from 3:00 PM. Check-out is at 12:00 PM. We suggest you use our express check-out service.
10.0 Excellent
Pros: Like everything!! Love it!!
Cons: N/A
5.8 Okay
Cons: When arriving the door wouldn't open since it didnt have batteries. They should check the doors as soon as guest leave so other guest entering the room dont have to wait 20 minutes to enter the room. Also The pool was dirty and it smelled.
10.0 Excellent
Pros: Clean, king bed, spacious room and bathroom.
10.0 Excellent
Pros: The staff was very friendly
Cons: No
10.0 Excellent
Pros: The bed and pillows were very confortable.
4.2 Okay
Pros: Locatiom
Cons: Uncleanliness of rooms
10.0 Excellent
Pros: Incredible Staff very kind people  at front Desk great person very helpful and respectful always helping. Rooms extremely clean every single staff member excellent treatment.
Cons: Nothing I didnt like I had a very pleasant stay definitely I will be back and I will stay there
6.7 Good
Pros: The service at tu Ena and attention to detail from room service
Cons: The treatment from the front desk the gentleman checking me in was rude and disrespectful even though it was the 3rd time we were staying w them
10.0 Excellent
Pros: Friendly, efficient staff, conveniently located, near the international border crossing points.
Cons: NA
10.0 Excellent
Pros: Friendly efficient staff, affordable price, without sacrificing quality.
Cons: NA
9.6 Excellent
Pros: Comfortable soft bed and chairs. Quiet room. Friendly and helpful staff.
Cons: Floors didn't pass the white socks test. Bring slippers. Found an errant hair here and there that definitely wasn't mine. They've some scratchy towels!
5.0 Okay
Pros: The room
Cons: There is no airport shuttle before 7:30 am.
Overview Reviews
The La Quinta Inn & Suites Ciudad Juarez, near US Consulate has been awarded the 2018 TripAdvisor Certificate of Excellence award, and has earned this award consistently over the last 5 years.The LQ Hotel by La Quinta Ciudad Juarez Near US Consulate is located in the new golden zone of the city, 5 minutes away from the new American Consulate and the biggest mall in the city (Las Misiones), 20 minutes from the international airport Abraham Gonzalez - 10 minutes from the bus station, the main industrial park zone, and the international bridges.The hotel features 89 comfortable rooms and suites, fully equipped with microwave, refrigerator, desk, TV with premium channels, pillowtop bed, coffee maker, iron and ironing board, free wireless Internet access and traditional Mexican breakfast. Enjoy our 24-hour gym, nice outdoor pool and hot tub. If you have a long stay, we have a self-service laundry. Each morning, enjoy a delicious traditional Mexican breakfast from 6:30-9:30am. The hotel offers room service, but if you prefer, there are good restaurants close to the hotel.
9.6 Excellent
Pros: The beds and room were comfy and hotel was beautiful and secure.
2.5 Mediocre
Pros: it just a nasty a facilty horroble beds everythinks its bad there
Cons: didnt loke the bed are small uncomfortable A/C bad carpet its dirty and old towels were hard like a cardboard
10.0 Excellent
Pros: I like everything it's a really nice hotel I love it
Cons: Nothing everything it's good
10.0 Excellent
Pros: Like the cleanliness of the hotel,is located about 15mnts from the consulate but that was not bad bc it is surrounded by good spots to eat walking distance my husband and I didn't mind walking to kill time while our stay. They offer courtesy transportat.
Cons: Pleased with the hotel it self and service but wished their breakfast bar would have more variety and better food you kind of get tired of the same breakfast everyday. They need to provide iced water and get rid of the nasty orage use
9.6 Excellent
Pros: It was comfortable.
Cons: One of the receptionist was no so helpful.
10.0 Excellent
Pros: Worth for you money, very comfortable and clean.
10.0 Excellent
Pros: Everything
Cons: Breakfast attended need to be more friendly with the guests
9.6 Excellent
Pros: Pretty clean and comfortable stay
Cons: One of the front desk ladies didn’t speak a word of English, yet she’s always the one there, making communication, especially booking a shuttle difficult.
10.0 Excellent
Pros: The people working there were accommodating, pleasant, and friendly.
Cons: The hot tub/Jacuzzi didn't work or wasn't turned on.
10.0 Excellent
Pros: The breakfast was amazing
Cons: I liked everything
10.0 Excellent
Pros: The jacuzzi can be a little hotter and the pool also hotter at nite.
8.8 Excellent
Pros: It was clean fresh
Cons: The morning clerk with the a mole on her chin was super rude i don’t understand how someone could work at such an amazing hotel with poor quality of staff the girl in the night was sweet went out of her way to get change for us they need better receptionist in the am/noon
Real Inn Ciudad Juárez - Ciudad Juárez - Building
7
8.6 Excellent (966 reviews)
Overview Reviews
Located in Ciudad Juarez, Real Inn Ciudad Juárez is in the business district, a 2-minute drive from American Consulate and 10 minutes from El Paso Museum of Art. Featured amenities include a business center, a 24-hour front desk, and multilingual staff. This hotel has 9 meeting rooms available for events. Free self parking is available onsite.
10.0 Excellent
Pros: This place is beautiful! The rooms are amazing!
Cons: N/a
7.9 Good
Pros: Location and price.
Cons: The facilities felt very empty in comparison of last time I was there, room was clean but smelled old, pool was dirty, no security around . It used to be super clean with staff around , they Can def improve.
4.0 Okay
Cons: Very unclean, beds very uncomfortable, no hot water, beds were stinking and not clean with some ugly liquid spoiled over the sheds. This is my last time I will visit this hotel.
6.0 Good
Pros: The front desk lady was very respectful despite the issue we had with checking in
Cons: No
9.6 Excellent
Pros: Clean location everything is on very good conditions
10.0 Excellent
Pros: I prefered to order breakfast to the room and was delicious!!
Cons: Everything was really good
10.0 Excellent
Cons: Ice near my room
8.5 Excellent
Pros: The staff was very friendly and helpful. The facility was very nice and comfortable. Safe parking lot as well and safe property.
Cons: Access to the hotel is a little difficult as the streets to cross are very high traffic areas without proper signals or traffic control.
7.5 Good
Pros: We liked the bed, staff is very kindly and they resolve issues at the moment. Probably the hotel was really fancy 20 years ago, it NEEDS a renewal.
Cons: Room AC was damaged, actually I was reallocated to another room. The new room AC wasn't very cool, but acceptable. Bath installation is old, toilet had some issues too.
10.0 Excellent
Pros: The place had different events and they upgraded us for a suite with no extra cost that was awesome. They also have a shuttle service
Cons: The service everyone in Juarez is friendly
8.0 Excellent
Pros: The ambience
3.3 Mediocre
Pros: Nothing.
Cons: Room and bathroom were dirty, staff was unprofessional and very rude when I tried to tell them my concern about room. bedbugs bites the next day. pool are was so dirty. felt like I was staying in a 1 start motel
Overview Reviews
The Hampton Inn Ciudad Juarez hotel in Mexico is located just 5 minutes from the New American Embassy, in the northern part of the city, close to the Antonio J. Bermudez Industrial Park, restaurants and local attractions. Our hotel features complimentary On the House hot breakfast or, if you are in a hurry, you can take one of our On the Run Breakfast Bags. In Mexico, our Hampton Inn hotel rooms offer you our easy to set clock radio, coffee maker, complimentary high-speed Internet access, a lap desk to work, write or read, comfortable pillows, irons and ironing boards and curved shower rods. Next to our hotel is Dega Restaurant and bar. The Hampton Inn Ciudad Juarez hotel features 106 comfortable rooms, outdoor pool, gym and a business center. We love having you here at the Hampton Inn Ciudad Juarez hotel in Mexico!
6.7 Good
Pros: Breakfast was ok
Cons: Phone & keys didn’t work, no safe, no restaurant, didn’t clean our room during our stay
10.0 Excellent
Pros: The bed was very comfortable.
Cons: The business center can be improved.
10.0 Excellent
Pros: The hotel was amazing from beginning to end the pool was Amazing five stars and affordable comfortable and the best stuff ever
8.3 Excellent
Pros: Excelente beds and pillow!
Cons: Breakfast was not really good! Elevator Very slow and only one working
Overview Reviews
Located in Ciudad Juarez, City Express Junior Ciudad Juarez Consulado is in the business district, a 1-minute drive from American Consulate and 12 minutes from El Paso Museum of Art. Featured amenities include complimentary wired Internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Ciudad Juarez? This hotel has facilities measuring 161 square feet (15 square meters), including a meeting room. Free self parking is available onsite.
8.0 Excellent
Pros: What I liked the best about this hotel is the fact that it is so close to the American Consulate, and the CAS, since my trip to Cd. Juarez was for my immigration process at the US consulate. I was also glad to have breakfast already prepared every morning
Cons: I did not like the fact that there was construction happening in the middle of the day, so they closed the main entrance. And at the same time they were working on the elevators. It was kinda messy in the middle of the day because of this.
9.6 Excellent
Pros: It’s Close to Everything
Cons: Is clean and easy stuff really nice specially Mr Juan and la traidora I like her
5.0 Okay
Pros: The staff that made
Cons: The bed, the walls, the carpet was just not what I was expected. Walls where dirty, bed made my back hurt and the carpet was just dirty.
9.2 Excellent
Pros: I really like my room. Because when I get out of this. I can see everything of the consulado about.
Cons: I didn’t like the number of cable television they have. So, little.
7.1 Good
Pros: I enjoy the stay and the staff was wonderful.
Cons: Everything cost too much.
8.8 Excellent
Cons: No restaurant and A/C old n loud and rooms to small
10.0 Excellent
Pros: Everything!!
10.0 Excellent
Pros: All the staff is very nice and helpful. They make you feel home, from the lady at the kitchen to the person who clean our room. They clean the rooms every day put towels every day. They answer all your questions and let you know about the city.
8.3 Excellent
Pros: The mall is close literally is just a 3 min walk.
10.0 Excellent
Pros: Food was good, friendly and helpful staff members made it a great stay. I would definitely use this hotel again and or recommend it to others.
Cons: NA
10.0 Excellent
Pros: I like everything, that staff was so kind and the rooms design is awesome
Cons: I would like that the breakfast be improved, the staff from the kitchen was kind
10.0 Excellent
Pros: The staff there were awesome ‘ and did wonderful job any questions we had .
Overview Reviews
When you stay at Krystal Urban Ciudad Juárez by US Consulate in Ciudad Juarez, you'll be near the airport, within a 15-minute drive of American Consulate and El Paso Museum of History. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the hotel to the airport is complimentary (available 24 hours).
5.8 Okay
Pros: Bed was very comfortable
Cons: Air conditioning wasn’t working we call several times and they didn’t fix it
6.0 Good
Pros: We really were comfortable , their beds were very comfortable, the room was very clean, the air conditioner worked great.
Cons: It seems that they are renovating the hotel so the carpets in the hallways were very dirty, torn, and outdated. Our room had seversl cracks in the ceiling, the refrigerator didn't work and they tried to tell us that it was meant to keep the food at room temperature. There was no iron. The guests in the next room arrived at 3am drunk, and were very loud, you could hear their conversation through the walls. The pictures shown online we're absolutely different than the actual Hotel, it was quite disappointing.
9.2 Excellent
Pros: The beds are very nice and the staff weren't at all nosie
Cons: The pool is very small and the pictures of the motel shows a hot tube and there is no hot tube
10.0 Excellent
Pros: The room was very nice
10.0 Excellent
Pros: Everything.
Cons: In the restroom, there was a piece of tile missing or scrubbed all ugly.
10.0 Excellent
Pros: The bed and pillows very comfy. Restaurant available all day and late night. Indoor pool. Shuttle service available (ask for Javier Dominguez).
Cons: Coffee maker should be bigger
10.0 Excellent
Pros: Staff really helpful
7.5 Good
Pros: Servicing real good good location
Cons: Everything
10.0 Excellent
Pros: Good everything
Cons: More time
2.0 Mediocre
Pros: There's nothing to like about it.
Cons: Everything from the room to the staff. Rooms were super dirty and nothing worked, not even the lights. The staff were horrible not well mannered at all. They don't like guest that get cheap deals on Expedia because they say they can't make money off of us customers. What was worse is that before you can claim your reservation there, they ask how you booked your room so cheap and once you tell them through Expedia they give you the worst rooms ever and give the most horrid staff service. My reservation had free breakfast included but the staff were charging it. Over all I do not recommend others to stay at this hotel at all, not even for businesse or pleasure. Oh almost forgot they charge to use the pool. Like seriously?
9.6 Excellent
Pros: Staff was very nice and polite and helpful. It was a pleasure to deal with them.
Cons: No ice machine. No fridge in room.
10.0 Excellent
Pros: Is amazing thank you
Cons: Every thing..
Overview Reviews
When you stay at Hotel Maria Bonita Consulado Americano in Ciudad Juarez, you'll be in the business district and few minutes from Star Medica Hospital Ciudad Juarez and American Consulate. This hotel is within close proximity of Plaza Las Misiones.
10.0 Excellent
Pros: Nice place Clean Good restaurant
6.7 Good
Cons: The a/c unit was very noice. We left the room from 11 am to about 5 pm and did not get done , when the came it was late so we asked to do the bathroom only and also there was no warm water the morning of Friday.
9.7 Excellent
Pros: They had a restaurant down stairs so I didn't have to wander far for food at random hours. Close to the mall and the US consulate along with the Medical center and the biometrics place. Very friendly and great service.
10.0 Excellent
Pros: Everything was good excellent
Cons: Everything was good happy and happy
7.1 Good
Pros: The restaurant, the buffet
Cons: The room wasn't clean earlier
10.0 Excellent
Pros: Everything was perfect.i was there for 6 days the staff was super nice and always available. Rooms were super clean location was clean everything was perfect
10.0 Excellent
Pros: The staff was beyond amazing, taking care of you every step of the way and making sure you had everything you needed during your stay
Cons: The WiFi speed could be better
6.3 Good
Pros: Very friendly staff, guarded parking lot and facilities
Cons: Room aren’t what I expected, bedding and towels too old
10.0 Excellent
Pros: Staff
Cons: Atmosphere
10.0 Excellent
Pros: The staff made you feel at home. My family and I have never been to a more friendlier hotel before.
10.0 Excellent
Pros: Friendly people! Employees are helpful and friendly
Cons: I liked everything
10.0 Excellent
Pros: Staff was awesome and Accomodating. When we had to extend our stay for unseen circumstances, they easily extended our reservation and let us pay per night. Several that we met during our stay said that it was the best hotel within walking distance of the consulado. If you get tired of Mexican food (we did), there's a Texas ribs place on the same corner. Real food (not deep fried) prepared in an American style. Yay! Definitely check out the bar recoveco in the hotel for a quiet place to hide in the afternoons when you need to get out of the room. The outdoor patio is wonderful on breezy nights with a pina colada or margarita.
Cons: A little confusion in pulling up the booking from booking.com when I called ahead to confirm. Not all the consierge have access to those who booked online. The pool is a little TOO warm for my tastes. Restaurant Service can be slow at times, so be sure to not be in a rush. .
iStay Hotel Ciudad Juarez - Ciudad Juárez - Building
12
8.4 Excellent (1,777 reviews)
Overview Reviews
The iStay Hotel Ciudad Juarez is located in the Pronaf commercial and business district and just 20 minutes of Abraham Lincoln Juarez International Airport, 10 minutes from the American Consulate and only 5 minutes from the Cordova Americas International Bridge. We are located strategically near to the principal industrial parks such as Parque Industrial Fuentes, Hermanos Escobar, J Bermudez, Omega and Gema. The hotel offer a breakfast buffet, served daily at our hotel. Around the hotel you will have easy access to shopping centers, restaurants, museums, bars and more.We have 147 comfortable rooms with high speed wi-fi access in rooms and wireless internet in public areas, transportation, local calls and 01 800 in courtesy.
9.6 Excellent
Pros: The rooms were cool and the beds were comfy. The breakfast was good their coffee was great.
Cons: The lobby and hallways were hot. The rooms were nice and cool.
7.5 Good
Pros: Location was close to shopping areas. The hotel staff was friendly and very helpful. Hotel was very clean and rooms were very spacious.
Cons: Na
10.0 Excellent
Pros: Todo está muy bien
Cons: Nada
9.2 Excellent
Pros: The shuttle driver, Oscar, was very helpful and friendly. We enjoyed being with him very much.
Cons: The carpet in the hallways were dirty some of the time
8.8 Excellent
Pros: Clean and quiet room
Cons: Customer service at the front desk was non existent. He was rude, did not even greet me or ask anything. I gave him my ID and the confirmation e-mail and he did not even look at it. Then to make things worst he tried to charge me again and I told him that it was already PAID. As printed on the e-mail I handed to him as soon as I got there. He tried to argue with me and waited for him to check again. It was a bad experience. He needs some serious customer service training.
9.2 Excellent
Pros: Definitely visit the bookstore next door. It is very nice.
Cons: Unfortunately, there was a large group of teenagers staying who were not in their best behavior.
9.6 Excellent
Pros: Great front desk personnel. The rooms are always clean. I love the fact that there is a Sanborns next door.
10.0 Excellent
Pros: The staff was very courteous
Cons: Limited parking
10.0 Excellent
Pros: Staff was super helpful. We always love the indoor pool! Beds are comfy. We left an almost new Ipad that they so kindly returned to us. Highly recommend!
Cons: Floors have been redone.. maybe upgrades to the bathroom and sink
10.0 Excellent
Pros: Pool and gym.
7.1 Good
Pros: The hotel is nice and it's in a good area
Cons: The beds need to be upgraded every time I return or move it would make noise. They weren't very comfortable. Other than that the hotel is nice
9.2 Excellent
Pros: Breakfast courtyard is very nice, food was quite good, just didn't like the coffee.
Cons: Didn't like the towels much, kind of hard, not fluffy, didn't like the coffee, don't like vynll fake wood flooring.
Overview Reviews
With a stay at Hotel Conquistador Inn By US Consulate, you'll be centrally located in Ciudad Juarez, a 2-minute drive from American Consulate and 13 minutes from El Paso Museum of Art. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
10.0 Excellent
Pros: El servicio y el trato de todos Los trabajadores fue muy exelente y amable incluyendo el trato de Los choferes de el hotel que Te lleban y traen de todas tus citas dandote information de lo que nesesitas saber aserca de lo que nesesites.
Cons: El unico problems es que el internet Para mi PC y telefono es muy pobre y se pierde la señal de Wi-Fi a todo momento.
9.4 Excellent
Pros: The extra services the hotel offers were unexpected but very convenient. Free taxi and breakfast saved a lot of money.
Cons: The bed was uncomfortable to sleep in when more than one person was involved. Otherwise it was very comfortable.
City Express Ciudad Juárez - Ciudad Juárez - Building
14
8.3 Excellent (314 reviews)
Overview Reviews
With a stay at City Express Ciudad Juárez in Ciudad Juarez, you'll be within a 10-minute drive of American Consulate and El Paso Zoo. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in Ciudad Juarez? This hotel has facilities measuring 409 square feet (38 square meters), including a meeting room. A shuttle from the hotel to the airport is complimentary (available on request).
5.0 Okay
Cons: The whole building smells like sewage. The building is under remodeling, noisy Not enough parking
9.2 Excellent
Pros: I like the ubication
Cons: It was good, but it was under renovation and only one elevator was working
4.2 Okay
Cons: There was construction in the front entrance so had to go through the side by some stairs. There was dust and paint everywhere as well as construction workers. Some of my coworkers went with me to check-in and it gave them a REALLY BAD impression of where I was staying for the night. I was really embarrassed because nowhere in the website did it say the hotel was going under construction. If I would have known, I wouldn't have stayed there. Very disappointed.
7.5 Good
Pros: Rooms are okay as well as breakfast.
Cons: At night they also operate a Valet parking for a bar; so the cars going in and out of the parking obstruct your way. It took me like 10 minutes to get in the parking lot because the valet parking has priority over the hotel guests.
7.7 Good
Pros: The hotel facilities including room and breakfast area are clean and well kept. Good breakfast included with our stay.
Cons: We couldn't get extra towels from hotel housekeepers, we were told we had to request them from front desk because they have to approve getting extra things like that in the rooms. The hotel does not offer late check-out and you only get 10 min. grace period to leave room after the hotel's set check-out time.
10.0 Excellent
Pros: I liked everything about this place. Love it’s p, the food and the cleanliness
Cons: Nothing to say
9.6 Excellent
Pros: Comfy stay
Cons: the continental breakfast was not too good
7.9 Good
Pros: Location
Cons: Door doesn't seal completely, so light from hallway passes through. Room is not properly insulated for sound proof, noise from hallway is easy heard inside the room.
10.0 Excellent
Pros: Overall everting was super good , great experience
Cons: Nothing bad about it really good place
Overview Reviews
Half a block from the US Consulate, near the American Clinics and just a mile from the International Bridge Zaragoza, this Microtel Inn by Wyndham Ciudad Juarez/By US Consulate offers many thoughtful amenities to make your stay comfortable and refreshing. The Abraham Gonzales International Airport is just 15 miles away. Enjoy complimentary hot continental breakfast each morning. Connect to the world with the complimentary wireless Internet. The fitness center lets you stay active. Take care of work details in the business center with meeting room and computer access. Dry-cleaning service and laundry facilities keep your wardrobe fresh. Rooms feature plush DreamWell bedding, and smoke-free and accessible rooms are available.
10.0 Excellent
Pros: Very clean
Cons: Nothing
1.0 Poor
Cons: Service cleaning
1.0 Poor
Pros: One of the concierges was very helpful in finding us a ride to El Paso.
Cons: The did not have a room with the 2 queens as I requested, so we had to open the sofa-bed which was awful to sleep in. Staff did not let us do a late check-out and we had to wait a long time.
3.3 Mediocre
Cons: Not clean smells bad
10.0 Excellent
Pros: Nice and comfortable
Cons: Nothing all is good
8.3 Excellent
Cons: The A/C in the room made of noise during the night, everything else was fine.
9.2 Excellent
Pros: Staff were friendly and food was great.
Cons: Gym should add some free weights
10.0 Excellent
Pros: Great and very affordable
10.0 Excellent
Pros: Everything... Loved it
5.4 Okay
Pros: Staff is nice and helpful. If your absolute only concern is going to the Consulate it's ok, but I wouldn't recommend it if you value a clean comfortable space. Carpets are gross, the smell is weird it's like a really bad and shady motel..
Cons: Room, facilities, furniture, cleaning... literally everything but the staff who were nice and accommodating. Even if this one of the closest hotels to the consulate, all the others in the area are walking distance. I would've liked to stay at the Cityexpress or Holiday Inn Express.
9.6 Excellent
Pros: It was vwry clean, housekeeping employees extra friendly Some of the front desk employees really friendly and always smiling when you walk by. Overall it was nice and comfortable.
Cons: The breakfast menu, we were there for more than 2 weeks and we got tired of eating eggs everyday.
10.0 Excellent
Pros: The staff was very friendly, we occupied 4 rooms I had an issue with one went to the front desk and was moved to another room without any problem
Hotel Suites el Paseo - Ciudad Juárez - Building
16
8.1 Excellent (314 reviews)
Overview Reviews
With a stay at Hotel Suites el Paseo in Ciudad Juarez, you'll be within a 10-minute drive of El Paso Zoo and Chamizal National Memorial. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
4.6 Okay
Pros: Pool is great
Cons: Got put in a handicap room was not pleased with the toilet seat or shower
9.6 Excellent
Pros: Very comfortable bed, terrific staff, beautiful buildings.
Cons: Too cold to swim in the wonderful pool - and the toilet had a flushing issue.
9.6 Excellent
Cons: That the breakfast for my children was not included in the price of the stay.
4.6 Okay
Pros: The pool was great
Cons: The room was a handicap room toilet was dirty did not like it
2.9 Mediocre
Pros: Nothing its a long story as I celebrated my anniversary with my wife only to comeback and find the door open and the room had been used by other people with plates, cake, beer bottles on the outside by the window and the bed was dirty with the cake.
Cons: As a costumer you make things right for the costumer always and they did not care about my stay there and i paid for nothing as i did not spend my night there, Nobody has taken care of my issue as a costumer the hotel staff did not want to refund blaming booking for the policy and sadly booking.com did not do anything either because there was no pics, obviously when i tried to take pics they had blocked the hotel room card therefore I was unable to do anything about the pictures issued. Stay for security reasons away from potentially something like this happening to you.
10.0 Excellent
Pros: great courtyard setting replica of old mexico
5.8 Okay
Pros: The restaurant was nice, waiters were very friendly and helpful. Pool looked like fun!
Cons: Staff did not seem to want to help customers. I asked what time the pool closes and was given the wrong time. Did not get a slip for my breakfast I paid for. Was harassed to check out 40 minutes before check out time. 2 people came to the door and 2 phone calls for me to check out. When I got to front desk, I was waiting on them to check me out. I will not stay here again or recommend this hotel.
3.8 Mediocre
Pros: They never took the payment
Cons: That i try to book a family member in and she dint show Up for booking cause they wanted her to pay at front desk and she did not have money. I was mad. They should have taken the money Out my card. Thank you anyway
9.6 Excellent
Pros: relaxing atmosphere
Cons: One day no clean up on room
5.8 Okay
Cons: Unconfortable bed
Hotel Flamingo Juarez - Ciudad Juárez - Building
17
8.0 Excellent (319 reviews)
Overview Reviews
With a stay at Hotel Flamingo Juarez in Ciudad Juarez, you'll be within a 10-minute drive of El Paso Zoo and Chamizal National Memorial. Featured amenities include a business center and a safe deposit box at the front desk. A shuttle from the hotel to the airport is complimentary (available on request).
9.6 Excellent
Pros: Good
7.1 Good
Cons: they don't have ice machines or purified water
3.3 Mediocre
Cons: The fact the property had issues with electricity and it always smelled like sewer had to open windows because the smell was horrible
7.9 Good
Pros: I like the customer service, the room was acceptable, I stayed just for one night so i didn't have a chance to have the breakfast.
Cons: I didn't like that there was trash outside the rooms like in the patio and smell bad.
7.9 Good
Pros: It was quite..
8.5 Excellent
Pros: The staff is incredibly good at taking care of you, above and beyond
Cons: Noisy at all times of the evening...
4.6 Okay
Pros: Eve thing was fine except the lady in the front desk her name is Beatriz was so rude
Cons: The lady in front desk
10.0 Excellent
Pros: Best service for the money. The owner goes beyond his duties to serve you.
10.0 Excellent
Pros: Like that they clean the rooms everday!
Cons: There not bad to say about flamingo!
10.0 Excellent
Pros: The whole staff was excellent
Cons: Nothing everything was fantastic.
10.0 Excellent
Pros: The price is amazing rooms are quiet and some what clean.
Cons: The beds are super hard no shampoo.
Hotel Villa del Sol - Ciudad Juárez - Building
18
7.9 Good (3,083 reviews)
Overview Reviews
With a stay at Hotel Villa del Sol in Ciudad Juarez, you'll be close to Paso del Norte Cultural Center and El Paso Zoo. This hotel is within close proximity of Ascarate Lake City Park and Monument Mexicanidad.Rooms Make yourself at home in one of the 116 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as desks and complimentary bottled water.Amenities Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and tour/ticket assistance. Getting to nearby attractions is a breeze with the complimentary area shuttle.Dining Enjoy a satisfying meal at a restaurant serving guests of Hotel Villa del Sol. Quench your thirst with your favorite drink at a bar/lounge.Business, Other Amenities Free self parking is available onsite.
3.3 Mediocre
Cons: Carpet really dirty
10.0 Excellent
Pros: The breakfast buffet was delicious
Cons: The wifi didn’t work and I had homework due
5.4 Okay
Pros: Within the hotel grounds, next to office
Cons: A/C unit was too cold and the control did not work
8.8 Excellent
Pros: Modest but clean and comfortable. I especially liked the mattress (firm!) and the towels (100% cotton!). Location was good for my needs. Although on a major street/highway, my room was quiet. I would stay here again... and likely will!
Cons: No English channels on the TV, but I wasn't there to watch any way. The pillows were average, in my opinion. Better than some (thank god they weren't soft!), but were a tiny bit lumpy. Parking is VERY tight, if you have a car.
10.0 Excellent
Pros: I always stay on this hotel for years because it has everything you need at a great price location is excellent close to everything and they just remodel the hotel
9.6 Excellent
Pros: The swimming pool my daughter was super happy during our stay fresh water, clean and not too much chlorine. Awesome breakfast buffet included, friendly staff and servers all the time.
Cons: Our room had like a little patio or something like that but the door would not lock that is the only thing that made me uncomfortable due to security of the room #152.
6.5 Good
Pros: Location
Cons: Room service
7.5 Good
Pros: Absolutely the breakfast buffet. Needs to make improvement n the coffee tasted like plain water but food was delicious!
Cons: The floor was dirty in the room.
7.5 Good
Pros: Clean very clean
7.9 Good
Pros: The breakfast and the staff was nice good location
ibis Juarez Consulado - Ciudad Juárez - Building
19
7.8 Good (3,307 reviews)
Overview Reviews
The ibis Juarez Consulado hotel is located close to the American Consulate and private hospitals, and is opposite the Misiones shopping center. It is close to the main industrial parks and the bridges at the border with El Paso, Texas (USA). The hotel boa sts 140 rooms, a restaurant and a bar with a 24/7 snack service. The hotel offers free consular assessment and free Internet access whether you're on a business or leisure trip, parking and access for people with reduced mobility.
6.7 Good
Cons: Room too small and beds too. They should advertise this hotel as a micro-hotel.
7.5 Good
Pros: It was close to everything
Cons: The location
10.0 Excellent
Pros: Very close to the US embassy
Cons: Small room
8.3 Excellent
Pros: Breakfast was delicious!
10.0 Excellent
Pros: Everything was just great, so clean and so private very safe, the bathroom was pretty clean, the room was pretty good and the bed was so comfortable
8.3 Excellent
Pros: Great location
Cons: Check out time was 1:00 o’clock service person opened door with her own key around 9:00 am we were still sleeping, she realized we were still n bed closed door and she came back an hour later asking if we were ready because she wanted to clean the room.
10.0 Excellent
Cons: ..
2.5 Mediocre
Cons: The rooms where really filthy, bathrooms were not neat and clean. Also the patio outside to the southwest of the building was really dirty and had a bad storm drainage smell.
5.0 Okay
Pros: Restaurant availability
Cons: Room Size too small
7.9 Good
Pros: The breakfast was always great!, many dishes to choose from. The staff was great, everyone was so friendly and welcoming. I wish I could mention every single one of them, but I can only remember Lety. Not that she was the only one but she specially made a great impact. And I wish I could’ve said goodbye. Great staff, they definitely make you feel home.
Cons: I was next to a room that was under renovation, so during the day it was always very noisy. I wanted to take a nap and I just couldn’t. Other than that. Everything else was great!
3.3 Mediocre
Pros: The location was perfect to where we need to go to and from the hotel.
Cons: Upon check in once we walked in room the room was dirty. Floor wasn’t swept pieces of food where on the floor and in bathroom floor. Towels in the restroom where dirty.
6.3 Good
Pros: The proximity to the Consulate and to the Medical place, I didnt stayed there for long so thats it
Cons: I only stayed there for one a couple of hrs but they charge me for all 3 days, I completed soone what I went to Juarez for so I left earlier and try to explain to the staff and the guy was rude, pullout some paper and this is why he said, his attitude made me not want to book here anymore.
Hotel Consulado Inn - Ciudad Juárez - Building
20
7.8 Good (1,566 reviews)
Overview Reviews
When you stay at Hotel Consulado Inn in Ciudad Juarez, you'll be in the business district, within a 15-minute drive of American Consulate and El Paso Museum of Art. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and an elevator. Free self parking is available onsite.
6.2 Good
Pros: The staff was very friendly and helpful and it was at close proximity to where we needed to go.
Cons: The elevator was always under maintenance and also the beds were really hard
5.4 Okay
Cons: Horrible service after my stay. Left something behind, and had to spend another night in Juarez since no one was able to help me out because it was too late (5/530pm).
2.5 Mediocre
Pros: nothing
Cons: beds are really uncomfortable ,
9.6 Excellent
Pros: The location
Cons: The breakfast
8.3 Excellent
Pros: They include a really nice breakfast with your stay. The staff is friendly, helpful and overall nice. The location is quite convenient, you can get around Juarez easily. It is affordable.
Cons: The A/C system is incredibly noisy! There is no way you can get a good rest at night with the sound of the A/C and the fan! So you either stay cool with the A/C on but have difficulties to sleep because of the noise, or you turn it off to get rid of the noise, but then you suffer from the high temperatures of the dessert. Kind of like an awful decision to make.
10.0 Excellent
Pros: The staff was amazing everyone was so helpful with a little problem we had & the taxi service was also amazing they were all very friendly and helpful
Cons: The breakfast
7.9 Good
Pros: The food was great. The ppl were friendly
7.9 Good
Pros: Breakfast was really good
Cons: The key to enter my room didn't work multiple times
8.8 Excellent
Pros: The Staff was very nice and they help us in everything
Cons: The bathroom doesn't have ventilation and they don't give you conditioner and body lotion
7.9 Good
Pros: The personnel is very friendly El personal es muy amable
Cons: the air conditioner makes much more noise than normal. El aire acondicionado hace mas ruido de lo normal
8.3 Excellent
Pros: The elevator
Cons: Lack of fridge and microwave