|"Staff was great and friendly"||(in 29 reviews)|
|"Amazing staff and very clean room."||(in 8 reviews)|
|"Everything was perfect!"||(in 13 reviews)|
|"The hot tub did not work."||(in 2 reviews)|
|"Swimming pool and jacuzzi both dirty."||(in 5 reviews)|
|"Such as debris falling in from Palm trees."||(in 1 review)|
|helpful staff||in 81 reviews|
|nice to have room||in 49 reviews|
|breakfast to our room||in 38 reviews|
|everything was great||in 31 reviews|
|swimming pool||in 31 reviews|
|excellent breakfast||in 29 reviews|
|bed was comfortable||in 28 reviews|
|food was great||in 25 reviews|
|stay at this hotel||in 24 reviews|
|beautiful view||in 22 reviews|
|great location||in 22 reviews|
|second time||in 18 reviews|
|hot tub||in 11 reviews|
|palm trees||in 5 reviews|
|next morning||in 4 reviews|
|restaurant has great||in 4 reviews|
|debris falling||in 3 reviews|
|el paso||in 3 reviews|
|juarez||in 3 reviews|
|lucerna||in 2 reviews|
Very nice location.
excellent buffet staff is very friendly and accommodating , room quality is outstanding very clean.
the buffet is billed separately it is not included with most reservations not a big deal onsite it was 234 pesos
Bed was very comfortable, and overall room was very clean. Great presentation. We ordered room-service and the food was outstanding! The bellboys were awesome, very helpful and friendly (can't say the same about the rest of the staff) The gardens and pool are beautiful, clean, and family friendly.
Jacuzzi was cold, had to ask for it to be turned on however after about an hour it was only a bit warm. Also having to leave an ID to borrow towels for the pool/Jacuzzi I thought was odd and felt a sense of distrust from the hotel. The vent in the restroom was not working, I mention this to the cleaning lady and she said simply that there was no air available in the restroom. The staff was courteous but not as friendly as I would expect, I have previously stayed in Hotel Maria Bonita and the staff there was much friendlier, no matter where we turned all the staff would say hello and asked if they could be of assistance. In Lucerna we had to ask for any help, some of the staff didn't even acknowledge our presence.
This was false advertised as being in America and I didn't stay there because I had to rebook a hotel that was in AMERICA. I want my money back. It's not in El Paso which is what I typed in. Beware.
Located strategically just a few minutes from El Paso International Border crossing Bridge Cordova Americas and the American Consulate (ask for special packages) is also only 15 minutes close to Juarez International Airport and to business areas as 3M, Electrolux, Flextronics, Lear Corporation, Ind Fuentes, J Bermudez, Azteca, Omega and Gema industrial parks and is easily accessible to malls, night clubs, restaurants, and many other touristic atractions.Welcome to the incomparable service of Lucerna Ciudad Juarez Hotel which is optimum for busines or leisure travelers offering comfortable executive rooms, Junior Suites and Master Suites, Each room features: complementary fruit basket and bottled water, coffee maker, work desk with adjustable lamp, voicemail, high-speed Internet access. bathtub and bathroom amenities using Neutrogena products, hair dryer, iron and ironing board, free wireless internet access, 27" TV Satellite, voice mail, automatic wake-up calls, data port phones, alarm clock radio, guestrooms offer either balcony smoking and non-smoking rooms with electronic door locks, A/C.On site property we offer swimming pool, Gym, Acueducto Restaurant, Bar, Business Center equipped ccomplementary wireless high-speed Internet access, computer, printer, fax, totally free. For any business meeting session or a special occasion Hotel Lucerna offers 6 different meeting rooms ufrom 12 to 300 persons.
based on 564 reviews
Policies vary by room type and provider.
Hotel Lucerna Ciudad Juarez is located at Paseo Triunfo De La Republica 3976, 3.1 km from the centre of Ciudad Juárez. Paso del Norte Cultural Center is the closest landmark to Hotel Lucerna Ciudad Juarez.
Check-in time is 15:00 and check-out time is 13:00 at Hotel Lucerna Ciudad Juarez.
Yes, Hotel Lucerna Ciudad Juarez offers free Wi-Fi.
Yes, Hotel Lucerna Ciudad Juarez offers free parking.
No, Hotel Lucerna Ciudad Juarez does not offer free airport shuttle service.
Hotel Lucerna Ciudad Juarez is 10.4 km from El Paso. Hotel Lucerna Ciudad Juarez is 11.4 km from Ciudad Juárez Abraham Gonzalez.
Yes, Hotel Lucerna Ciudad Juarez has a pool on-site.