Location was excellent, staff was phenomenal
3 stars
Homewood Suites by Hilton Chicago - Downtown
Photos of Homewood Suites by Hilton Chicago - Downtown
Overview
Located in River North, Homewood Suites by Hilton Chicago-Downtown is within an easy walk of Magnificent Mile, the Chicago Theater and Michigan Avenue. It also offers an express check-in and check-out feature, an indoor pool and valet parking.
The hotel provides a concierge, a 24-hour reception and luggage storage. A gym can be readily accessed by guests wanting to keep up their exercise regimes while away.
Homewood Suites by Hilton Chicago-Downtown features 233 rooms, all of which are filled with a variety of amenities to ensure a comfortable stay. They are also fitted with a microwave, a refrigerator and a hair dryer.
The hotel is located by Lake Michigan and is a 10-minute walk from the Michigan Avenue Bridge. It is within walking distance of Merchandise Mart Railway Station and Randolph Wabash Railway Station, which allows convenient access in and around Chicago.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Homewood Suites by Hilton Chicago - Downtown
- Indoor pool
- Fitness centre
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24-hour front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Kitchen
- Dishwasher
- Microwave
- Stovetop
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchen
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Designated smoking area
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Telephone
- Privacy curtain
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Things to do
- Gift shop
- Beach access
- Bicycle hire
Parking and transportation
- Parking
- Valet parking
Bathroom
- Shower
- Hairdryer
Bedroom
- Feather pillow
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Health and safety
- Safe
Fitness
- Fitness centre
Pool
- Indoor pool
Reviews of Homewood Suites by Hilton Chicago - Downtown
8.3
Very good
2767 verified ratings
Wonderful
1397
Very good
577
Good
358
Okay
168
Fair
118
Mediocre
57
Poor
92
Summary of reviews
Guests say
Guests appreciated the great location and friendly staff, with many highlighting the spacious rooms and enjoyable breakfast. However, there were significant concerns regarding cleanliness, particularly in common areas and the pool, as well as issues with the elevators and some staff interactions.AI-generated from customer reviews
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Score by provider
8.3 out of 10
3 reviews
All reviews
Pros (+) The Staff and complimentary breakfast. The room was very nice as well.
Cons (-) N/A
Pros (+) Quiet and food was hood
Pros (+) I love everything
Pros (+) Upon arrival valet helped us get settled and took care of the car. Once up on check in level desk agents told us to hold off because the free dinner (m-Thursday only) was about to close so she recommended we eat first since we had been in the road for six hours. The staff was always very friendly and helpful.
Cons (-) Parking cost $49 to park yourself or $56 for valet really expensive Alarm clock in room was set to mountain time and couldn't be changed without a screw driver.
Pros (+) Location, bell staff and concierge were excellent. The rooms were spacious
Cons (-) Room could have been cleaner. Used bandaid on floor when I checked in
Cons (-) Price !
Pros (+) I would stay here again
Location
40 East Grand Avenue, Chicago, IL 60611
What's nearby
- Michigan Avenue Bridge368 m
- Michigan Avenue394 m
- Magnificent Mile397 m
- Chicago Theater0.7 km
- Museum of Contemporary Art0.7 km
- River North0.8 km
- Millennium Park1 km
- Art Institute of Chicago1.4 km
- Chicago Board of Trade Building1.6 km
- Willis Tower1.6 km
- Grant Park1.8 km
- Navy Pier1.9 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Homewood Suites by Hilton Chicago - Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
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Value for money | 8.2 |
|---|---|
Distance to city centre | 1.8 km |
Nearest airport | Chicago Midway |
Distance to airport | 15.3 km |