2.0 Mediocre26 Aug 2020
Pros: Absolutely nothingCons: The store was not open on the appointed time/date. It ruined our road trip. It is absolutely unacceptable and it doesn’t speak well of the services offered at Kayak
5.6 Okay21 Jul 2020
Cons: I got a call to pick up the car earlier because they close at noon. When i got there, the car wasn’t available. They tried to give me a car that costs more.
10.0 Excellent6 Aug 2019
Pros: The staff was very friendly and helpful and the drop off was extremely easy.Cons: It was great. All you could ask for. Thanks!
9.2 Excellent29 Jan 2019
Pros: she was super helpful and nice
10.0 Excellent25 Nov 2017
Pros: Very patient, kind, accommodating servcie, good priceCons: Everything was great!
7.6 Good17 Apr 2017
Friendly and Easy pick-upPros: The associates were very friendly and nice, helped me load up the rental car with all my stuff. Great value for money.Cons: I really hated that I got two sets of keys and they were stuck together, so I always had this bulky ring with 2 keys and 2 fobs on it. They apparently need to have it like that so the keys are together if/when the car is sold, but it's incredibly inconvenient. What if I lost them? Which I didn't, but what if? Also the fact that I couldn't just put the keys in my pocket was very frustrating. Additionally, the car wasn't clean on the inside or outside, but that didn't bother me too much since I was driving out to the country, but I just thought I would mention it.
10.0 Excellent17 Jan 2017
Pros: This Enterprise location is great and easy. Brand new vehicle, and friendly service. It's a smaller location, so there's opportunity for free upgrades when vehicles are not in.Cons: This is an Enterprise problem, not this location, but if you pick up after 2-3pm, drop off really should extend to the end of the day... I ended up paying for an extra day, but well worth it.
7.2 Good3 Jan 2017
Good and BadPros: They had a wonderful young lady drive me to the metro after my rental. She was pleasant and professional. The car was ok.Cons: I arrived later than expected and even though I had confirmed my reservation and they had given my car to someone else. The man at the desk was very dismissive of me. I found him quite rude. They then had to drive me 20min away to another location to pick up another vehicle. The car smelled so strong of air freshener that it made me nauseous.
10.0 Excellent26 Nov 2016
Great servicePros: A small super friendly business in the middle of Jersey City. I needed to rent a car on short notice, they had what I wanted at a competitive price I dodn't have to go out to the airport to get a car - they were near by and it could not have been better
10.0 Excellent15 Nov 2016
Pros: Fast. Convenient location.Cons: Closed Sunday