Recent reviews
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- Negative
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3.6
Pros: Nothing
Cons: I wasn't able to rent the car - the line was through the back of the store and there were few agents working and I needed to get to my destination. The kiosks were available, but are only for non-locals so I couldn't utilize that option. I wasted money taking Ubers to and from the rental location.
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10.0
Pros: Everything
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10.0
Pros: Very friendly staff and pick-up/drop-off was very easy.
Cons: Nothing, the experience was great!
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10.0
Pros: The ease and convenience of the rental site.
Cons: The first machine I tried using didn’t work but the other one I use right after worked.
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10.0
Pros: Whole process was fast and easy
Cons: Nothing
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4.0
Pros: The stuff it was very rude
Cons: You guys need to tell the truth when you rent a car because I spent like one hour in the office because the guy want me to get another rate difference from the whant I get on the Internet
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10.0
Pros: Staff helpful and drop off easy. Also liked similar procees used by National for car selection. But bot surprised since they are now the same company
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7.2
Cons: The shuttle van driver returned us to the wrong terminal at LAX. We had to drag our bags for 20 minutes to get to the correct terminal. We even spotted our airline on the way and said, 'Isn't that it?". She said no and and dropped us elsewhere. Lucky we had the time and did not miss our flight.
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10.0
Pros: Very quick and easy
Cons: Nothing
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4.8
Pros: I enjoyed the vehicle types but the maintenance of the vehicles was poor. Having to exchange and return the vehicles on time completely ruined my trip schedule. Little to no compensation was made for my inconvenience.
Cons: More detailed maintenance of vehicles
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9.2
Pros: Pickup and drop off was extremely efficient and easy.
Cons: When I first reserved the vehicle the price I was quoted was around $450. When I got to the Alamo and got everything ready, the price came out to $612 despite nothing in my original plans changing. It's fine if that's the price, but don't quote me a much cheaper price originally.
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9.2
Pros: Easy of process to rent the car and drop off.
Cons: Price was a bit steep.
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10.0
Pros: Everything
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10.0
Pros: Very friendly staff and pick-up/drop-off was very easy.
Cons: Nothing, the experience was great!
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10.0
Pros: The ease and convenience of the rental site.
Cons: The first machine I tried using didn’t work but the other one I use right after worked.
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10.0
Pros: Whole process was fast and easy
Cons: Nothing
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10.0
Pros: Staff helpful and drop off easy. Also liked similar procees used by National for car selection. But bot surprised since they are now the same company
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10.0
Pros: Very quick and easy
Cons: Nothing
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9.2
Pros: Pickup and drop off was extremely efficient and easy.
Cons: When I first reserved the vehicle the price I was quoted was around $450. When I got to the Alamo and got everything ready, the price came out to $612 despite nothing in my original plans changing. It's fine if that's the price, but don't quote me a much cheaper price originally.
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9.2
Pros: Easy of process to rent the car and drop off.
Cons: Price was a bit steep.
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3.6
Pros: Nothing
Cons: I wasn't able to rent the car - the line was through the back of the store and there were few agents working and I needed to get to my destination. The kiosks were available, but are only for non-locals so I couldn't utilize that option. I wasted money taking Ubers to and from the rental location.
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4.0
Pros: The stuff it was very rude
Cons: You guys need to tell the truth when you rent a car because I spent like one hour in the office because the guy want me to get another rate difference from the whant I get on the Internet
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4.8
Pros: I enjoyed the vehicle types but the maintenance of the vehicles was poor. Having to exchange and return the vehicles on time completely ruined my trip schedule. Little to no compensation was made for my inconvenience.
Cons: More detailed maintenance of vehicles
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