Carcassonne hotels

Pros: Good breakfast. Clean room. Position not too bad.

Cons: All was ok.

Pros: Clean room, comfortable beds.

Cons: Plumbing for the shower not working properly. Breakfast was ghastly.

Pros: Smart. Friendly and helping staff.

Pros: My god, we booked a place and it was horrible, then left and switched to this hotel. The staff is friendly, rooms are clean and comfortable, the location is outside the old city but definitely worth the stay and I would highly recommend if you're looking a clean & nice place!

Pros: Clean & comfortable. Carcassonne is lovely and it's close enough to La Cité, just not the town centre

Cons: Didn't realise it was on outskirts of the town and no taxi from the centre meant we had to walk for half an hour

Pros: Lovely evening g buffet

Cons: Wifi very disappointing - constantly logging out

Pros: great efficient modern room., Flexible menu

Cons: too much smoking amongst a group of people outside the front door around 8.30 am

Pros: Great little comfortable hotel, that I keep returning too; very clean, staff extremely helpful and attentive. I like the ease, of parking, access to the Cité (only a short drive) and location as a starting point for travelling the region. All very convenient and good value for money.

Pros: Great breakfast

Pros: This is a very inexpensive option with free parking and just a short walk from the city walls. You get what you pay for, so although it’s not luxurious, it is comfortable, clean and has better facilities than expected. From the outside it looks a little like a uni halls of residence and it’s very basic, but still very good. Friendly and very helpful staff. Room for 6 (we were a party of 4) was clean, spacious and comfortable. Beds very comfortable and bedding clean. It was February but very warm inside. Apartment had lots of facilities including a coffee machine and dishwasher. (Bring your own paper filters for the coffee machine)

Cons: Nothing. For the price it was superb. Thank you

Pros: Ideal location for a short break in Carcassone

Pros: pool and gym were a plus. The staff were great and there was free parking. You can EASILY WALK TO THE CASTLE.

Cons: nothing

Pros: Room is big. Parking area is bigger.

Cons: No enough quilt.

Pros: Good location with Parking. An indoor pool to relax in after a long drive Walking distance from the castle and town. Our apartment was spacious

Cons: Property is getting dated and fixtures and furnishings need a refresh. WiFi is clunky slow and basic. Need to log in after relatively short periods of inactivity . Frustrating if trying to work.

Pros: Great receptionist, large room loads of hot water, excellent location for visiting the old town

Cons: Looking tired around the edges esp the car parks and foot paths. No plug for wash basin, no soap In the dispenser for bath, only 1 cup provided.

Pros: We like the location and having a indoor swimming pool Also appartment was lovely and warm

Cons: The layout of the appartment- shower/Bath in double room The showers in swimming changing area were freezing cold

Pros: For a 3 star property the apartment was exactly what we expected. Very spacious and clean. On check in the staff were extremely helpful. Great stay!

Pros: godd location staff very kind

Cons: very bad wifi room older than the photos show in the web

Pros: Great location for walking into old and new cities. Great staff. Lovely breakfast. Nice modern room and bathroom. Free parking.

Cons: Weird straw bale bedside tables. Stuff slid off!

Pros: Nice croissants tasty very good orange juice machine

Pros: The bed was huge & very comfy. Staff were excellent. The hotel was very clean & in a great location. Would definitely return & recommend to anyone wanting to explore the beautiful La Cité

Pros: Breakfast was limited but delicious and the staff were nice to me despite my franglais. The room was very clean and modern and had great channels for those who can understand french and in close proximity to the medieval city

Cons: There was a storm the second night of my stay... I didn’t want to leave the hotel and walk around in the wind and rain. Upon visiting the hotel restaurants there were NO vegetarian options. I understand it’s not common in europe to be vegetarian however it’s an easy dietary requirement to cater to! Also the rooms aren’t well soundproofed and when doors surrounding your room are opened, it sounds like someone has walked into your room! Not great but minor things that didn’t affect my stay too badly

Pros: 5min walking to the Cité

Pros: Close to the city centre just ten minutes walk

Pros: Breakfast really good - 85 %. Place 85 % - really near of historical centre

Cons: We were really satisfied - 90 %.

Pros: Really central location in the Old City.

Cons: Breakfast was €15 for continental. Bit steep, not a load of choice. Bar was poor.

Pros: The property is centrally located in La Cité making it easy to walk to the shops and restaurants. Staff was kind efficient.

Pros: After arriving at the secured hotel car park in the middle of the night and experiencing a little difficulty in communicating with the hotel, the night manager 'rescued us' and took us and our luggage to the hotel and made us most welcome. It transpired that he knew our home town having worked in Wales for two years!

Cons: There was nothing about this hotel or its staff that we didn't like and we would be happy to stay there again.

Pros: Lovely hotel in the centre of a medieval city

Cons: Not a complaint but a bit of a warning: drinks are a little pricey in the bar.

Pros: Location within the medieval walls...

Cons: Early morning noise

Pros: It was ideally situated in the medieval heart of Carcassonne. The staff were professional and friendly. Highly recommended.

Pros: Great location inside the Medieval city.

Cons: Getting there was quite a performance. I arrived in torrential rain and hail and took a taxi but was dropped off at a car park and had no idea where the hotel was! Eventually some other people arrived at the car park and I asked them. One turned out to be from the hotel to collect guests as no other cars are allowed inside the old city. I was greeted at reception by a very rude and unhelpful receptionist. That night I asked where the restaurant was and was told it was down the road. I had no coat on as I assumed it would be in the hotel and it was still raining. Again she was very surly so I gave up and ate the complimentary biscuits in my room. The next day’s receptionist was the complete opposite and was friendly and helpful. Again I had the same performance of being dropped at the car park to await my taxi - heaven help you if it doesn’t arrive. The hotel was full of character but was quite cold and very dimly lit, especially in the bedrooms where it was too dark to read.

Pros: A lot of restaurants around, far from Hotel. Front desk great, and Garage Attention Great too !!!! Very nice for a few Hooney Moon.

Cons: The restaurant from Hotel, very expensive and a poor Menu, very expensive we walk 250 mas we found a great menu for 15 euros. Dificult to find the Garage, but great attention.

Pros: Nice firm bed good tv with remote

Pros: Rooms are very simple and neat.Staff friendly and easy check in and crheck out.sound isolation good

Cons: No toilet brush

Pros: Didn't have breakfast. Staff were very friendly and helpful when we asked for an extra duvet.

Cons: Lift was unavailable for 10 mins due to caretaker loading laundry.

Pros: Great staff and impeccable cleaning.

Pros: Good location. The service and friendliness of the Gentleman at check in was way beyond the duty. He was so helpful and friendly - it was a great pleasure. Keeping in mind this is a budget hotel, it was a great value. Anytime again

Pros: The room was nice, clean, and comfortable. The staffs were very nice and helpful

Cons: The closet and the shower was separated. And the location was too quiet

Pros: Location was Incredible. Obviously the historic background made it very special.

Cons: Nothing other than the restaurant staff were a bit too serious about a product that was good, but not deserving of patronizing attitude.

Pros: The whole castle is recreated with medieval ornaments. The staff drove us from the car park to the hotel due to the steep road. Our superior bedroom was connected directly to a garden. The service was excellent and retailer. I recommend the free guided visit with the knight around la Cité.

Pros: LIkes: Fabulous view of the City over the Walls Overall feel of the hotel Comfort of the pillows and bed Best location for staying in the Old City Terrific breakfast Complimentary castle tickets

Cons: Dislikes Car has to be at least 200+ yards from the hotel--no private auto access--they use a small van to take you to the hotel. The room we were in was quite small--the closet door backed up to another needed door--constant banging. Chair for the desk had arms--could not go under the desk--another small room issue Partial glass separator for shower in the bath does a lousy job of keeping water in the tub Needs more electrical outlets--especially around the desk area

Pros: It’s amazing!! Like a fairy tale castle! Great service.

Pros: A beautiful hotel set within the city walls. What an experience. We were lucky enough to be upgraded to a suite so our room was massive with a view over the square. Charlotte’s service at the front desk was fantastic. Nothing was too difficult and she made us feel like royalty. The bar outside is rock star with awesome views and a special ambience.

Cons: The hotel smelt a little bit of ‘old building’ smell

Pros: The reception of all in special when taking you from parking to inside the walls where the hotel is located

Cons: Vert poor breakfast

Pros: We had been camping in the area & an air bed malfunction meant we needed a hotel fairly close by for one night only. We didn’t want to spend too much and this hotel ticked those boxes.

Cons: Nothing. It was okay.

Pros: Easy access and ok for one night

Cons: Our room was next to stairs and the noise was quite disturbing as people were passing by to go to or leave their room.

Pros: Nothing

Cons: Messy not clean and looked dangerous

Pros: Excellent stopover hotel on the way to Spain and back .....rates good

Cons: No restaurant or bar facilities

Cons: It desperately needs upgrading which I think they are starting to do. I would sooner pay a little more for breakfast and have more choice and fresher goods. We have stayed here several times on our way to work but I think it will be last time.

Pros: The fast checking

Cons: The service it was bad

Pros: Basic but great value for money. Lovely views of the Cite.

Cons: Only one socket in room half way up wall.

Pros: Nothing

Cons: The internet was terrible. The staff was not friendly. Every time I asked for hot water for my tea I felt like I am committing a crime. T

Cons: A place to sleep and that's it. A typical road hotel with small bathroom and beige walls.

Pros: The room was well equipped with secure parking. The reception staff were exceptionally helpful and friendly.

Cons: There was no cleaning or replenishing of supplies even though we were there for 4 nights. The bed was only a standard double and could have been bigger (160 cms).

Pros: Nice stopover place, coded entry if out of staff hours, comfy bed, not bad sofa bed too, good heating.

Cons: Inside is a bit dated, wouldn’t recommend it as a long stay over,anything past 3 days and the dull interior of the room could make you a bit miserable.

Pros: Clean simple rooms with small kitchen.

Cons: You need a car to get to the castle, although it's a 10min drive.

Pros: Large rooms, good furniture, convenient place, silently. Very comfortable. Good price.

Cons: It was a bit dingy and old

Cons: The address of the hotel given by booking.com is completely wrong. Zero score for booking.com, we wasted a lot of time.

Pros: Easy check in and nice staff

Cons: Difficult to find and the contact phone number is incorrect.

Pros: Nothing

Cons: There was not hot water for the morning shower the room was very small. It was the worst hotel I seen in my life

Pros: Close to the motorway so good for an overnight stop.

Cons: One hot shower and then the water went cold. The staff were friendly but the evening receptionist seemed to be eating an evening meal when we arrived and the morning receptionists were both eating breakfast at the desk whilst we ate ours - not a very professional image to present.

Pros: Nothing

Cons: The room was not clean

Pros: We have stayed in Ibis hotels before and this one was as we had expected. Rooms clean and able to take the dog. Near to restaurants, although most are closed on a Sunday. Lady at reception on our arrival was wonderful and very helpful. Easy to find.

Pros: The desk staff were very friendly and helpful with helping us figure out how to get around the city. The room was comfortable. Basically the stay was the best I could expect for the great price.

Pros: Apparently secure parking Availability of window which could be opened

Pros: Staff really friendly and helpful,food good Parking was secure

Cons: No lift

Pros: Price and comfort was good for one night. Very close to the City Center by car.

Cons: Room was a bit small and you could hear noises everywhere. Almost as if someone was breaking in your room

Pros: No noise from the street. It was quiter than I expected. Bathroom looked renovated. It looks like a perfect place if you're traveling between cities and need to take a quick break from the road.

Cons: Location: there weren't many places at walking distance where you could have lunch or dinner. Also, the room is very small and if you're traveling with a kid full of energy to spend you can get stressed (my 2.5 girl almost killed me). No parking with a roof, making it unpleasant to unload/load the car (it was raining).

Pros: Easy to find, good location for city.

Cons: Breakfast was average, overpriced and the staff at breakfast hovered and made you reluctant to move anything from the table.

Pros: Great rooms, great heating, great breakfast. They have free billiards at the reception and free parking on the hotel grounds. The staff is very helpful and friendly.

Pros: Very friendly staff. The rooms are compact but extremely clean and comfortable. Good choice at breakfast, nice touch to have a take away coffee.

Pros: Understated great value. Small and compact. Minimal neg point was the elevated shower tray - slipping possible.

Cons: Nil

Pros: Renovated rooms, freshly painted with modern bathroom

Cons: Bathroom very small but adequate

Pros: Out of the old town. Parking easy. Comfortable room. Reasonably priced for a one night’s stay.

Cons: No evening meal provided due to a private function. Had to search for somewhere else to eat. Apart from that, all was good.

Pros: Having a swimming pool staff and food Being able to walk to the old city

Cons: Around the hotel is pretty run down

Pros: Nice clean modern room Staff lovely

Pros: Good breakfast

Cons: The room and bathroom very small

Pros: Staff, food and wine.