Best Western Plus Hotel Le Donjon

2 Rue Du Comte Roger, 11000 Carcassonne, Aude, France
+33 4 68 11 23 00

Cheapest
rate per night

8.6

Excellent
based on 2,216 reviews
Best Western Plus Hotel Le Donjon - Carcassonne, Aude, France
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
KAYAK $173
Expedia $177
Hotwire $177
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Good to know

Distance to city centre 1.2 km
Location rating 8.9
Nearest airport Toulouse Blagnac
Distance to airport 93.4 km

Rooms

Check-in
Check-out

Classic rooms

$173+

Photo
Bed type
Provider
Nightly base price
IMAGE
Queen bed
$173 per night
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Queen bed
$177 per night
IMAGE
Queen bed
$177 per night
IMAGE
Queen bed
$177 per night
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Unknown
$261 per night
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Unknown
$269 per night

Superior rooms

$194+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$194 per night
IMAGE
Unknown
$217 per night
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Unknown
$238 per night
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Unknown
$262 per night

Queen rooms

$330+

Photo
Bed type
Provider
Nightly base price
IMAGE
Queen bed
$330 per night

Reviews

Pros

Traveller rating

396
121
30
9
0

Time of year

Traveller type

Show reviews that mention

+
breakfast buffet in 112 reviews
car park in 62 reviews
carcassonne in 90 reviews
great location in 314 reviews
great view in 33 reviews
helpful staff in 209 reviews
inside the medieval in 37 reviews
main hotel in 194 reviews
ride from the car in 4 reviews
small room in 164 reviews
  • Good
    Oct 2019
    6.3

    General location.

    We were placed In Annex building 100 metres from main hotel.Therefore cant really comment on facilities, breakfast, and staff----only saw them at check in and checkout.!

  • Excellent
    Oct 2019
    9.6

    Brilliant staff and location.

    Towels were a bit small & thin

  • Excellent
    Oct 2019
    10.0

    The location within the Castle walls was amazing! The courtyard was great for gathering and having a glass of wine! Shops & restaurants were close by and plentiful! A great 1 night stay!

    No complaints!

  • Excellent
    Oct 2019
    9.0

    The secure parking was easy to find with directions and easy to access during our stay. The hotel room was large and had a large window for light. The interior courtyard of the hotel was a very nice quiet space to enjoy.

    Nothing

  • Good
    Oct 2019
    6.7

    Excellent position inside the fortress of Carcassonne.

    This is not a 4-star hotel, and indeed it would barely rate as a 3-star. The location is stunning, and the staff I encountered were excellent, but the hotel itself is run-down and trading on its location. I know there are space constraints in occupying such an odd old building, but every effort in the direction of luxury has been spared, from the synthetic sheets to the ageing grout in the shower and the overheating minibar in the tiny wardrobe. Time for major refurbishment to justify the cost of staying here. Better hotels are available 800m away (outside the fortress walls) at half the price.

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About

Overview

Located right in the heart of Carcassonne’s medieval citadel, the hotel’s 61 rooms are spread over three buildings. Guests are greeted by a warm welcome and provided with excellent service by a staff attentive to each client’s needs and comfort. The Best Western Plus Hotel Le Donjon is made up of three different buildings, Le Donjon, Le Clos Trencavel and La Maison des Remparts. Our hotel has a restaurant and lounge, four conference rooms which will accommodate up to 100 guests, business services and a reception area with a television and reading lounge. Our guest rooms are equipped with television, telephone with dataports and Wi-Fi access, coffee/tea maker, hairdryer, air-conditioning, and room service. Elevators are available for your use in Le Donjon and in La Maison des Remparts. Enjoy your stay.

bestwestern.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.6 Excellent

based on 2,216 reviews

8.9

Location

8.6

WiFi

6.5

Room

5.4

Food

Things to know

  • Comfortable beds
  • Pleasant hotel grounds

Check in

16:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Parking
Free Wi-Fi
Pets allowed on request. Charges may apply.
Business centre
Laundry service
Meeting/Banquet facilities
Room service
No smoking
Restaurant
Bar/Lounge
Air-conditioned
24-hour front desk
Safe
Storage available
Terrace/Patio
Disabled access
Lift
Spa
Express check out
Hairdryer
Internet (surcharge)
Concierge service
Gift shop
Laundry facilities
Cable or satellite TV
Airport shuttle

Photos

Best Western Plus Hotel Le Donjon - Carcassonne - Building All photos (21)
Best Western Plus Hotel Le Donjon - Carcassonne - Bar Bar (1)
Best Western Plus Hotel Le Donjon - Carcassonne - Bedroom Bedroom (10)
Best Western Plus Hotel Le Donjon - Carcassonne - Buffet Buffet (1)
Best Western Plus Hotel Le Donjon - Carcassonne - Building Building (1)

Location

Most popular landmarks

  • Aude Gate 36 m
  • Medieval City 59 m
  • Cité de Carcassonne 63 m
  • Château Comtal 80 m
  • Hat Museum 85 m
  • Basilica of St. Nazaire and St. Celsus 137 m

Getting Around

Carcassonne Salvaza 4.8 km
Castres Mazamet 39.2 km
Narbonne 52 km
Perpignan 70.5 km

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