Good to know
|Distance to city centre||1.2 km|
|Nearest airport||Toulouse Blagnac|
|Distance to airport||93.4 km|
|"Superb location, helpful staff, excellent room."||(in 151 reviews)|
|"Good hotel in great location."||(in 94 reviews)|
|"Great location and nice lobby area"||(in 228 reviews)|
Time of year
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|breakfast buffet||in 112 reviews|
|car park||in 62 reviews|
|carcassonne||in 90 reviews|
|great location||in 314 reviews|
|great view||in 33 reviews|
|helpful staff||in 209 reviews|
|inside the medieval||in 37 reviews|
|main hotel||in 194 reviews|
|ride from the car||in 4 reviews|
|small room||in 164 reviews|
We were placed In Annex building 100 metres from main hotel.Therefore cant really comment on facilities, breakfast, and staff----only saw them at check in and checkout.!
Brilliant staff and location.
Towels were a bit small & thin
The location within the Castle walls was amazing! The courtyard was great for gathering and having a glass of wine! Shops & restaurants were close by and plentiful! A great 1 night stay!
The secure parking was easy to find with directions and easy to access during our stay. The hotel room was large and had a large window for light. The interior courtyard of the hotel was a very nice quiet space to enjoy.
Excellent position inside the fortress of Carcassonne.
This is not a 4-star hotel, and indeed it would barely rate as a 3-star. The location is stunning, and the staff I encountered were excellent, but the hotel itself is run-down and trading on its location. I know there are space constraints in occupying such an odd old building, but every effort in the direction of luxury has been spared, from the synthetic sheets to the ageing grout in the shower and the overheating minibar in the tiny wardrobe. Time for major refurbishment to justify the cost of staying here. Better hotels are available 800m away (outside the fortress walls) at half the price.
Located right in the heart of Carcassonne’s medieval citadel, the hotel’s 61 rooms are spread over three buildings. Guests are greeted by a warm welcome and provided with excellent service by a staff attentive to each client’s needs and comfort. The Best Western Plus Hotel Le Donjon is made up of three different buildings, Le Donjon, Le Clos Trencavel and La Maison des Remparts. Our hotel has a restaurant and lounge, four conference rooms which will accommodate up to 100 guests, business services and a reception area with a television and reading lounge. Our guest rooms are equipped with television, telephone with dataports and Wi-Fi access, coffee/tea maker, hairdryer, air-conditioning, and room service. Elevators are available for your use in Le Donjon and in La Maison des Remparts. Enjoy your stay.
based on 2,216 reviews
Things to know
- Comfortable beds
- Pleasant hotel grounds
Policies vary by room type and provider.
Reviews about Best Western Plus Hotel Le Donjon
Most popular landmarks
- Aude Gate 36 m
- Medieval City 59 m
- Cité de Carcassonne 63 m
- Château Comtal 80 m
- Hat Museum 85 m
- Basilica of St. Nazaire and St. Celsus 137 m
|Carcassonne Salvaza||4.8 km|
|Castres Mazamet||39.2 km|