Prices are in New Zealand Dollars.

Best Western Le Donjon

2 Rue Du Comte Roger, 11000 Carcassonne, Aude, France
+33 4 68 11 23 00

Cheapest
rate per night

8.4

Excellent
based on 1,894 reviews
Best Western Le Donjon - Carcassonne, Aude, France
Fri 26/2
-
Sat 27/2
Compare vs KAYAK |

Provider Nightly total
Agoda.com $105
Hotels.com $112
Zenhotels.com $116
Agoda.com
Hotels.com
Zenhotels.com

Good to know

Value for money

8.0

Distance to city centre

1.2 km

Location rating

9.6

Nearest airport

Toulouse Blagnac

Distance to airport

93.4 km

Rooms

Fri 26/2
Sat 27/2

Standard rooms

$121+

Bed type
Provider
Total stay + taxes & fees
Unknown
$121
Unknown
$135
Unknown
$168

Queen rooms

$141+

Bed type
Provider
Total stay + taxes & fees
Unknown
$141

Classic rooms

$106+

Bed type
Provider
Total stay + taxes & fees
Unknown
$106
Queen bed
$112
Unknown
$127
Unknown
$139
Queen bed
$140
Unknown
$143
Unknown
$152

Double rooms

$116+

Bed type
Provider
Total stay + taxes & fees
Unknown
$116
Unknown
$127
Unknown
$166

Superior rooms

$174+

Bed type
Provider
Total stay + taxes & fees
Unknown
$174
Unknown
$214
Unknown
$277

Reviews

Pros

Cons

Traveller rating

435
151
32
10
0

Time of year

Traveller type

Show reviews that mention

+
  • Good
    Dec 2010
    6.7

    The location of the hotel, being inside the Cité walls, is excellent, though somewhat difficult to find!

    We were given rooms in building away from the main building. We were not advised of this before our arrival, and were somewhat disappointed. The huge beam going across the floor in room 16 made visits to the toilet resemble an obstacle course!!!

  • Okay
    Dec 2010
    5.7

    My husband and I found the stay at the Best Western Le Donjon to be a very acceptable experience.

  • Okay
    Nov 2010
    5.7

    Excellent location. Staff helpful with contacting doctor when medical problem arose.

    Breakfast rate was high and I feel should have been incorporated in room rate. Breakfast was average. Accessing the hotel at night proved difficult on one night as we waited outside for about 15 minutes.

  • Good
    Nov 2010
    7.0

    The convenience of its location

    nothing

  • Good
    Nov 2010
    6.7

    A pleasant and comfortable hotel although the annex was a little dated in some rooms. The location in La Citie (Carcassonne) could not be more central. A great place to stay for a weekend break

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About

Overview

Located right in the heart of Carcassonne’s medieval citadel, the hotel’s 61 rooms are spread over three buildings. Guests are greeted by a warm welcome and provided with excellent service by a staff attentive to each client’s needs and comfort. The Best Western Plus Hotel Le Donjon is made up of three different buildings, Le Donjon, Le Clos Trencavel and La Maison des Remparts. Our hotel has a restaurant and lounge, four conference rooms which will accommodate up to 100 guests, business services and a reception area with a television and reading lounge. Our guest rooms are equipped with television, telephone with dataports and Wi-Fi access, coffee/tea maker, hairdryer, air-conditioning, and room service. Elevators are available for your use in Le Donjon and in La Maison des Remparts. Enjoy your stay.

bestwestern.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.4 Excellent

based on 1,894 reviews

8.7

Cleanliness

8.5

Comfort

7.3

Facilities

9.6

Location

Check in

16:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Free Wi-Fi
Babysitting or child care
Electric kettle
Business centre
Wake-up service
Pets allowed on request. Charges may apply.
Wi-Fi available in all areas
Daily housekeeping
Terrace/Patio
Disabled access
Fax/photocopying
Family rooms
Linens
Towels
Safety deposit box
Cribs available
Fire extinguisher
Gift shop
Seating area
Laundry facilities
Lift
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Free toiletries
Shampoo
Garden view
Room service
Smoke alarms
Heating
Tour desk
Physical distancing in dining areas
Physical distancing rules
Adapter
First-aid kit
Socket near the bed
Sofa
Key card access
Sofa bed
No smoking
Soundproof rooms
Soundproofing
Restaurant
Bar/Lounge
Hand sanitiser in guest accommodation and key areas
Express check-out
Parking
Body soap
Hairdryer
Bottle of water
Breakfast in the room
Screens or physical barriers placed between staff and guests in appropriate areas
Telephone
Use of cleaning chemicals that are effective against coronavirus
Cable or satellite TV
Carpeted
24-hour security
Air-conditioned
Newspapers
Non-feather pillow
Toilet
Guest accommodation is disinfected between stays
Toilet paper
Guest accommodation sealed after cleaning
Children's television networks
All plates, cutlery, glasses and other tableware have been sanitised
Safe
Airport shuttle
Cleaning products
Dustbins
Coffee machine
Guests can opt-out of accommodation cleaning service
Internet (surcharge)
TV
Staff follow all safety protocols as directed by local authorities
Desk
Private bathroom
Garden
Wardrobe or closet
24-hour front desk
Storage available
Private parking

FAQs when booking at Best Western Le Donjon

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Photos

Best Western Le Donjon - Carcassonne - Building
All photos (24)
Best Western Le Donjon - Carcassonne - Building
Building (1)
Best Western Le Donjon - Carcassonne - Bedroom
Bedroom (13)
Best Western Le Donjon - Carcassonne - Bar
Bar (1)
Best Western Le Donjon - Carcassonne - Lounge
Lounge (2)

Property safety measures

Best Western Le Donjon has implemented the following measures:

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Location

Most popular landmarks

  • Museum of Chivalry Arms and Archery 33 m
  • Aude Gate 36 m
  • Medieval City 59 m
  • Cité de Carcassonne 63 m
  • Château Comtal 80 m
  • Hat Museum 85 m

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Hotels Europe France Occitanie Carcassonne Best Western Le Donjon