Prices are in New Zealand Dollars.

Hôtel de la Cité Carcassonne - MGallery

Place Auguste Pierre Pont, 11000 Carcassonne, Aude, France
+33 4 68 71 98 71

Cheapest
rate per night

9.0

Excellent
based on 3,168 reviews
Hôtel de la Cité Carcassonne - MGallery - Carcassonne, Aude, France
Check-in
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Compare vs KAYAK |

Provider Nightly total
Travelocity $374
KAYAK $380
Priceline $387
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Priceline

Good to know

Distance to city centre 1.2 km
Location rating 9.2
Nearest airport Carcassonne Salvaza
Distance to airport 4.7 km

Rooms

Check-in
Check-out

Classic rooms

$374+

Photo
Bed type
Provider
Nightly base price
IMAGE
King bed
$374 per night
IMAGE
King bed
$380 per night
IMAGE
Unknown
$387 per night
IMAGE
King bed
$420 per night
IMAGE
Unknown
$459 per night
IMAGE
Unknown
$523 per night
IMAGE
King bed
$538 per night
IMAGE
King bed
$538 per night
IMAGE
Unknown
$539 per night
IMAGE
King bed
$543 per night
IMAGE
King bed
$543 per night

Reviews

Pros

Cons

Traveller rating

231
40
9
2
0

Time of year

Traveller type

Show reviews that mention

+
amazing and the staff in 98 reviews
amazing location in 129 reviews
amazing views in 13 reviews
bar and cocktails in 23 reviews
beautiful hotel in 120 reviews
car park in 14 reviews
carcassonne in 43 reviews
comfortable bed in 29 reviews
excellent breakfast in 59 reviews
hotel facilities in 97 reviews
hotel with restaurant in 47 reviews
inside the medieval in 2 reviews
large room in 67 reviews
loved the pool in 16 reviews
michelin starred in 11 reviews
  • Excellent
    Oct 2019
    10.0

    I have stayed here before, it was excellent then and still is.

    Nothing

  • Excellent
    Oct 2019
    8.3

    Wonderful friendly staff who took the time to chat and remember guests. All restaurant recommendations in the town were excellent, a foodie heaven. Perfect for a 2 night stay. Relaxing surroundings, would love to come again and use pool in warmer months.

    Room 235 is noisy. Car access to city means you are disturbed 5am to 10am and there is a road grate outside bedroom, clunk clunk with every vehicle - no sleep after 6am, Including rubbish collect around 6am. No afternoon nap either as cleaners access storage room and constantly let door slam, worst noise in afternoon 2-5. We told reception and they were understanding to look into it. Also main power and lights are connected so we couldn’t use charges overnight as the light would stay on, it made no sense and on first night we couldn’t get lights to turn off, we had to call reception at 5am to help us. Even the gentleman who attended us was confused but changed some plugs to solve temporarily. Nobody checked on us regarding this issue over next 2 days but we just moved around in dark at night. I would stay again but request garden view room. Loved castle and understand old and creaky - lots of character.

  • Excellent
    Oct 2019
    9.6

    Lovely hotel in an amazing setting. The staff were very friendly and if you drive and need to park in their off-site, secure car park the porter who will take you and your bags becomes your personal tour guide for the cite on the way.

    €9 for a bottle of beer in the bar seemed excessive to us.

  • Excellent
    Oct 2019
    10.0

    The location and the service were superb.

  • Excellent
    Oct 2019
    10.0

    Bed was super comfortable.

    Light switch was oddly placed

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About

Overview

The Hotel de la Cité is a magical place located in the heart of the medieval fortified city of Carcassonne and is part of the MGallery Collection. A 5-star hotel located within the walls of Carcassonne, built in the 19th century in a Neo-Gothic style. The hotel has 47 rooms and 13 suites and also features an outdoor pool and shaded park. Discover a hotel where the art of hospitality is paired with gourmet dining from Chef Jérôme Ryon at the Barbacane restaurant.

accorhotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.0 Excellent

based on 3,168 reviews

9.2

Location

9.0

Service

5.3

Cleanliness

3.3

WiFi

Things to know

  • Friendly atmosphere
  • Pleasant hotel grounds
  • Friendly service
  • Professional service

Check in

16:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Parking
Free Wi-Fi
Pets allowed on request. Charges may apply.
Disabled access
Business centre
Internet
Concierge service
Currency exchange on-site
Laundry service
Meeting/Banquet facilities
Room service
Spa
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Air-conditioned
24-hour front desk
Storage available
Terrace/Patio
EV charging station
Lift
Massage
Library
ATM on-site
Gift shop
Laundry facilities
Hairdryer
Safe
Babysitting/child care services (surcharge)
Designated smoking area
Wedding services
Winery
Hot tub
Cable or satellite TV
Airport shuttle
Steam room

Photos

Hôtel de la Cité Carcassonne - MGallery - Carcassonne - Building All photos (33)
Hôtel de la Cité Carcassonne - MGallery - Carcassonne - Attractions Attractions (1)
Hôtel de la Cité Carcassonne - MGallery - Carcassonne - Balcony Balcony (2)
Hôtel de la Cité Carcassonne - MGallery - Carcassonne - Bar Bar (1)
Hôtel de la Cité Carcassonne - MGallery - Carcassonne - Bathroom Bathroom (2)

Location

Most popular landmarks

  • Basilica of St. Nazaire and St. Celsus 46 m
  • Théâtre de la Cité 85 m
  • Aude Gate 125 m
  • Cité de Carcassonne 131 m
  • Château Comtal 162 m
  • Medieval City 179 m

Getting Around

Carcassonne Salvaza 4.7 km
Castres Mazamet 39.3 km
Narbonne 52.1 km
Perpignan 70.5 km

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