Hôtel de la Cité Carcassonne - MGallery Collection

5 stars
Place Auguste Pierre Pont, 11000 Carcassonne, Aude, France
Carcassonne, France
8.9
Very good
based on 2086 reviews
2,086 reviews
Wed 22/10
-
Thu 23/10
1 room, 2 guests
Deals from
$356
/Cheapest rate per night
Room type
Provider
Nightly total
Classic room
$356
King room
$386
Double room
$591
42 more Hôtel de la Cité Carcassonne - MGallery Collection deals
42 more Hôtel de la Cité Carcassonne - MGallery Collection deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Set a very short walk from Cite de Carcassonne, this award-winning hotel was recently refurbished and features modern rooms with a mini bar, a flat-screen TV and an iPod docking station. It is situated a 15-minute car ride from Carcassonne Salvaza Airport and an airport transfer is provided for guests.

There are a variety of amenities available to guests of Hotel de la Cite Carcassonne - MGallery, such as a rooftop terrace, free Wi-Fi and an outdoor pool. It offers child-minding services, a currency exchange and a reception that operates 24 hours a day. Guests also have the option of relaxing in the Turkish steam bath.

All the cosy rooms at Hotel de la Cite Carcassonne - MGallery provide heating, a bathtub and a DVD player. The bathrooms have a shower, and include bathrobes and a hair dryer.

The hotel features restaurant and bar where guests are able to unwind at the end of the day. Room service is also offered during certain times.

Carcassonne Train Station is within a half an hour walk of Hotel de la Cite Carcassonne - MGallery, and for guests travelling by car there is valet parking. Limoux and Castelnaudary are also a brief car ride from the property.

8.9
Very good rating
Based on 2,086 verified guest reviews

Latest deals for Hôtel de la Cité Carcassonne - MGallery Collection

Wed 22/10
Thu 23/10
Double room
1 double bed
$591
nightly with fees
bed type unknown
$595
nightly with fees
1 double bed
$613
nightly with fees
Standard Room
bed type unknown
$610
nightly with fees
Superior room
1 king bed
$701
nightly with fees
1 king bed
$742
nightly with fees
bed type unknown
$743
nightly with fees
King room
bed type unknown
$386
nightly with fees
bed type unknown
$534
nightly with fees
bed type unknown
$590
nightly with fees
Deluxe room
1 king bed
$994
nightly with fees
1 sofa bed
$1,138
nightly with fees
1 king bed
$1,979
nightly with fees
Classic room
1 king bed
$356
nightly with fees
bed type unknown
$380
nightly with fees
bed type unknown
$389
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hôtel de la Cité Carcassonne - MGallery Collection

  • Outdoor pool
  • Spa and wellness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business centre
  • Wi-Fi available in all areas

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

General

  • Family rooms
  • Garden view
  • Hardwood or parquet floors
  • Inner courtyard view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Carpeted
  • City view

Dining

  • Electric kettle
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Coffee machine

Accessibility and suitability

  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Pets allowed on request. Charges may apply.
  • Lift
  • Accessible by lift
  • Allergy-free room
  • Upper floors accessible by lift

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper

Pool and spa

  • Heated pool
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Steam room
  • Spa and wellness centre
  • Massage

Bedroom

  • Extra-long beds (> 2 metres)
  • Feather pillow
  • Fold-up bed
  • Socket near the bed
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Things to do

  • Gift shop
  • Bicycle hire
  • Board games/puzzles
  • Evening entertainment

Parking and transportation

  • Parking
  • Private parking
  • Airport shuttle

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Outdoor

  • Garden
  • Terrace/Patio
  • Balcony

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Reviews of Hôtel de la Cité Carcassonne - MGallery Collection

8.9
Very good
2086 verified ratings
Wonderful
1442
Very good
294
Good
175
Okay
73
Fair
49
Mediocre
28
Poor
26

Summary of reviews

Guests say
Guests generally appreciated the hotel's beautiful location and exceptional service. However, there were significant complaints regarding the restaurant quality and breakfast options, which did not meet expectations for a five-star establishment. Cleanliness and maintenance issues were also noted, detracting from the overall experience.
AI-generated from customer reviews
Location10 out of 10
Service9.5 out of 10
Atmosphere9 out of 10
Cleanliness3.5 out of 10
Breakfast3 out of 10
Restaurant2.5 out of 10
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All reviews

8.5
Very good
Bruce and, Apr 2017
Pros (+) LIkes: Fabulous view of the City over the Walls Overall feel of the hotel Comfort of the pillows and bed Best location for staying in the Old City Terrific breakfast Complimentary castle tickets
Cons (-) Dislikes Car has to be at least 200+ yards from the hotel--no private auto access--they use a small van to take you to the hotel. The room we were in was quite small--the closet door backed up to another needed door--constant banging. Chair for the desk had arms--could not go under the desk--another small room issue Partial glass separator for shower in the bath does a lousy job of keeping water i...
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Location

Place Auguste Pierre Pont, 11000 Carcassonne, Aude

What's nearby

  • Basilica of St. Nazaire and St. Celsus14 m
  • Théâtre Jean-Deschamps92 m
  • Cité de Carcassonne117 m
  • School Museum127 m
  • Aude Gate154 m
  • Museum of Chivalry Arms and Archery167 m
  • Medieval City190 m
  • Château Comtal197 m
  • Hat Museum207 m
  • Narbonnaise Gate267 m
  • La Cite des Oiseaux1 km
  • Castle and Ramparts of Carcassonne1 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hôtel de la Cité Carcassonne - MGallery Collection

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hôtel de la Cité Carcassonne - MGallery Collection

  • Where is Hôtel de la Cité Carcassonne - MGallery Collection located?

    Hôtel de la Cité Carcassonne - MGallery Collection is located at Place Auguste Pierre Pont, 1.3 km from the centre of Carcassonne. Basilica of St. Nazaire and St. Celsus is the closest landmark to Hôtel de la Cité Carcassonne - MGallery Collection.

  • When is check-in time and check-out time at Hôtel de la Cité Carcassonne - MGallery Collection?

    Check-in time is 16:00 and check-out time is 12:00 at Hôtel de la Cité Carcassonne - MGallery Collection.

  • Does Hôtel de la Cité Carcassonne - MGallery Collection offer free Wi-Fi?

    Yes, Hôtel de la Cité Carcassonne - MGallery Collection offers free Wi-Fi.

  • How far is Hôtel de la Cité Carcassonne - MGallery Collection from the airport?

    Hôtel de la Cité Carcassonne - MGallery Collection is 4.8 km from Carcassonne Salvaza. Hôtel de la Cité Carcassonne - MGallery Collection is 39.3 km from Castres Mazamet.

  • Does Hôtel de la Cité Carcassonne - MGallery Collection have a pool?

    Yes, Hôtel de la Cité Carcassonne - MGallery Collection has a pool on-site.

  • How does KAYAK find such great Hôtel de la Cité Carcassonne - MGallery Collection hotel deals?

    KAYAK scours the web for all room deals available at Hôtel de la Cité Carcassonne - MGallery Collection in Carcassonne and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hôtel de la Cité Carcassonne - MGallery Collection and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hôtel de la Cité Carcassonne - MGallery Collection.

Nearby hotels and places to stay

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Cheapest

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3-star hotel
87% cheaperAdonis Carcassonne7.5 Good (7,010 reviews)0.25 kmRestaurant, Free Wi-Fi, Coffee machine$65+
4-star hotel
55% cheaperHôtel Le Donjon - Coeur de la Cité Médiévale8.4 Excellent (4,049 reviews)0.14 kmRestaurant, Bar/Lounge, Room service$228+
4-star hotel
42% cheaperHotel Pont Levis - Franck Putelat8.7 Excellent (997 reviews)0.31 kmOutdoor pool, Bar/Lounge, Room service$291+
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Most recommended

See most recommended stays in Carcassonne
4-star hotel
42% cheaperHotel Pont Levis - Franck Putelat8.7 Excellent (997 reviews)0.31 kmOutdoor pool, Bar/Lounge, Room service$291+
4-star hotel
55% cheaperHôtel Le Donjon - Coeur de la Cité Médiévale8.4 Excellent (4,049 reviews)0.14 kmRestaurant, Bar/Lounge, Room service$228+
3-star hotel
87% cheaperAdonis Carcassonne7.5 Good (7,010 reviews)0.25 kmRestaurant, Free Wi-Fi, Coffee machine$65+
Rental
3-bedroom house at the foot of the Cité
10 Excellent (2 reviews)0.18 kmAir-conditioned, Coffee machine$817+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.3
1.3 km
Carcassonne Salvaza
4.8 km

Everything you need to know for your stay in Carcassonne

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