Hôtel Mercure Carcassonne La Cité

4 stars
18, Rue Camille Saint-Saens, 11000 Carcassonne, Aude, France
Carcassonne, France
8.6
Very good
based on 2978 reviews
2,978 reviews
Mon 27/10
-
Tue 28/10
1 room, 2 guests
Deals from
$158
/Cheapest rate per night
Room type
Provider
Nightly total
Superior room
$158
Classic room
$169
Standard Room
$173
34 more Hôtel Mercure Carcassonne La Cité deals
34 more Hôtel Mercure Carcassonne La Cité deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

A 5-minute walk from the Medieval City and the city center, the Mercure Carcassonne la Cite hotel looks just like a farmhouse in the Languedoc. Whether as a family, on a business trip, or for seminars, you will feel welcome all year round thanks to the hotel warm, refined decor, outdoor swimming pool during the summer season and tree-filled terrace. We also have a restaurant, a bar with a fireplace, and free, enclosed, private car park, helping you enjoy your stay in Carcassonne.
8.6
Very good rating
Based on 2,978 verified guest reviews

Latest deals for Hôtel Mercure Carcassonne La Cité

Mon 27/10
Tue 28/10
Superior room
bed type unknown
$158
nightly with fees
1 sofa bed
$283
nightly with fees
bed type unknown
$311
nightly with fees
Standard Room
bed type unknown
$173
nightly with fees
bed type unknown
$191
nightly with fees
1 double bed
$243
nightly with fees
Double room
bed type unknown
$209
nightly with fees
bed type unknown
$220
nightly with fees
bed type unknown
$229
nightly with fees
Classic room
1 double bed
$169
nightly with fees
bed type unknown
$186
nightly with fees
1 double bed
$195
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hôtel Mercure Carcassonne La Cité

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Wi-Fi available in all areas

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins

Dining

  • Electric kettle
  • Minibar
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Dining table

Accessibility and suitability

  • Entire unit located on ground floor
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Accessible by lift
  • Allergy-free room
  • No smoking
  • Upper floors accessible by lift
  • Upper floors accessible by stairs

Bathroom

  • Raised toilet
  • Shower cap
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

General

  • Family rooms
  • Slippers
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • Storage available

Services and conveniences

  • Wake-up service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • 24-hour front desk

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV
  • Smartphone dock

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Bedroom

  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals

Pool

  • Pool bar
  • Outdoor pool
  • Pool with a view

Parking and transportation

  • Free parking
  • Private parking

Outdoor

  • Terrace/Patio
  • Garden

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre

Reviews of Hôtel Mercure Carcassonne La Cité

8.6
Very good
2978 verified ratings
Wonderful
1390
Very good
778
Good
448
Okay
161
Fair
117
Mediocre
47
Poor
37

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location near the medieval city and the friendly staff. Many enjoyed the amenities, including the pool and restaurant, and found the breakfast to be lovely. However, some guests expressed dissatisfaction with the cleanliness and comfort of the beds, as well as the quality of the breakfast in certain instances. Service issues were also noted, particularly in the restaurant.
AI-generated from customer reviews
Location10 out of 10
Amenities8.5 out of 10
Cleanliness4 out of 10
Service3.5 out of 10
Bed Comfort3.5 out of 10
Breakfast3 out of 10
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Location

18, Rue Camille Saint-Saens, 11000 Carcassonne, Aude

What's nearby

  • Narbonnaise Gate319 m
  • Hat Museum0.4 km
  • School Museum0.4 km
  • Medieval City0.5 km
  • Cité de Carcassonne0.5 km
  • Museum of Chivalry Arms and Archery0.5 km
  • Aude Gate0.5 km
  • Château Comtal0.5 km
  • Basilica of St. Nazaire and St. Celsus0.6 km
  • Théâtre Jean-Deschamps0.7 km
  • Stade Albert Domec1.2 km
  • La Cite des Oiseaux1.3 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hôtel Mercure Carcassonne La Cité

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Hôtel Mercure Carcassonne La Cité

  • How long should you stay at Hôtel Mercure Carcassonne La Cité? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Hôtel Mercure Carcassonne La Cité

  • How can you work at the Mercure Carcassonne La Cite Hotel?

    Centrally located close to the medieval city and with the hotel providing a range of business amenities, the Mercure Carcassonne La Cite Hotel is a smart choice. There are fax and photocopying facilities, as well as a business centre, and meeting and conference rooms. For more intimate business dealings there is an in-house restaurant, as well as a lounge/bar area. There is also a pool to relax in after a day of business.

  • How recommendable is the Mercure Carcassonne La Cite Hotel for families?

    Located with just a 5-minute walk to the medieval city and with a warm family friendly atmosphere you will be excited with your stay at Mercure Carcassonne La Cite Hotel. The hotel has soundproof family rooms with babysitting and childminding facilities. There are also cribs and child gates available and a restaurant on site, which has kids’ meals. If you need anything or have questions the front of house desk reception is open 24 hours.

  • How recommendable is the Mercure Carcassonne La Cite Hotel for couples?

    With romantic and picturesque views of the city all around and cosy fireplaces within the hotel it is perfect for a romantic getaway. The hotel has a pool to sit in and soak up the sun whilst enjoying the view. There is also an in-house restaurant as well as a bar and lounge with a fireplace for those cosy special moments. The rooms are soundproof to ensure privacy and there are tea and coffee making facilities. If you want to stay in the room for a while food can be delivered to your room.

  • What are the food options whilst staying at the Mercure Carcassonne La Cite Hotel?

    The hotel has its own in-house restaurant and bar called La Vicomte, which serves regional specialties in front of the fireplace for dinner. There is also room service available and breakfast can be ordered to the room. Special dietary needs can be catered to if you have allergies. Being centrally located there are many other restaurant choices available.

  • What facilities does the Mercure Carcassonne La Cite Hotel have for people with reduced mobility?

    Centrally located to all the major attractions in the picturesque city and with disability access you can relax and enjoy your stay. The hotel has an entire unit on the ground floor that is wheelchair friendly and has a roll-in shower. There is also an in-house bar/lounge and restaurant to make the stay more relaxing and breakfast can be ordered to the room. There is also a tour desk so you can chill out and plan your day.

  • How safe is the Mercure Carcassonne La Cite Hotel to stay in?

    If you are not from the area and are worried that it may not be safe you can rest easy as you will feel safe. Carcassonne La Cite Hotel has CCTV in all of the most used areas both inside and outside of the property, the check-in check-out system is private for assurance. There is also in-house 24-hour security, as well as front of house reception available.

  • Where is Hôtel Mercure Carcassonne La Cité located?

    Hôtel Mercure Carcassonne La Cité is located at 18, Rue Camille Saint-Saens, 1.6 km from the centre of Carcassonne. Narbonnaise Gate is the closest landmark to Hôtel Mercure Carcassonne La Cité.

  • When is check-in time and check-out time at Hôtel Mercure Carcassonne La Cité?

    Check-in time is 16:00 and check-out time is 12:00 at Hôtel Mercure Carcassonne La Cité.

  • Does Hôtel Mercure Carcassonne La Cité offer free Wi-Fi?

    Yes, Hôtel Mercure Carcassonne La Cité offers free Wi-Fi.

  • Does Hôtel Mercure Carcassonne La Cité offer free parking?

    Yes, Hôtel Mercure Carcassonne La Cité offers free parking.

  • How far is Hôtel Mercure Carcassonne La Cité from the airport?

    Hôtel Mercure Carcassonne La Cité is 5.2 km from Carcassonne Salvaza. Hôtel Mercure Carcassonne La Cité is 39.2 km from Castres Mazamet.

  • Does Hôtel Mercure Carcassonne La Cité have a pool?

    Yes, Hôtel Mercure Carcassonne La Cité has a pool on-site.

  • How does KAYAK find such great Hôtel Mercure Carcassonne La Cité hotel deals?

    KAYAK scours the web for all room deals available at Hôtel Mercure Carcassonne La Cité in Carcassonne and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hôtel Mercure Carcassonne La Cité and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hôtel Mercure Carcassonne La Cité.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
38% cheaperHôtel Montmorency & Spa8 Excellent (3,263 reviews)0.18 kmOutdoor pool, Indoor pool, Spa and wellness centre$123+
3-star hotel
42% cheaperHôtel De L'octroi8.2 Excellent (2,154 reviews)0.19 kmOutdoor pool, Spa and wellness centre, Bar/Lounge$114+
2-star hotel
29% cheaperHotel Espace Cite8.5 Excellent (4,527 reviews)0.21 kmRoom service, Free Wi-Fi, Flat-screen TV$138+
3-star hotel
28% cheaperAragon8.5 Excellent (4,385 reviews)0.23 kmOutdoor pool, Room service, Free Wi-Fi$142+

Cheapest

See cheapest stays in Carcassonne
3-star hotel
43% cheaperCERISE Carcassonne Sud7.6 Good (5,473 reviews)0.28 kmIndoor pool, Bar/Lounge, Free Wi-Fi$112+
3-star hotel
42% cheaperHôtel De L'octroi8.2 Excellent (2,154 reviews)0.19 kmOutdoor pool, Spa and wellness centre, Bar/Lounge$114+
3-star hotel
38% cheaperHôtel Montmorency & Spa8 Excellent (3,263 reviews)0.18 kmOutdoor pool, Indoor pool, Spa and wellness centre$123+
2-star hotel
29% cheaperHotel Espace Cite8.5 Excellent (4,527 reviews)0.21 kmRoom service, Free Wi-Fi, Flat-screen TV$138+

Most recommended

See most recommended stays in Carcassonne
4-star hotel
Hotel Pont Levis - Franck Putelat8.7 Excellent (998 reviews)0.27 kmOutdoor pool, Bar/Lounge, Room service$285+
2-star hotel
29% cheaperHotel Espace Cite8.5 Excellent (4,527 reviews)0.21 kmRoom service, Free Wi-Fi, Flat-screen TV$138+
3-star hotel
28% cheaperAragon8.5 Excellent (4,385 reviews)0.23 kmOutdoor pool, Room service, Free Wi-Fi$142+
3-star hotel
21% cheaperIbis Styles Carcassonne La Cité8.4 Excellent (3,808 reviews)0.26 kmOutdoor pool, Fitness centre, Restaurant$154+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.3
1.6 km
Carcassonne Salvaza
5.2 km

Everything you need to know for your stay in Carcassonne

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