Hotel Casa Maya

4 stars
Blvd. Kukukcan KM 5.5, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
+52 998 881 0500
7.9
Good
based on 3006 reviews
3,006 reviews
Thu 5/2
-
Fri 6/2
1 room, 2 guests
Deals from
$379
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
$379
King room
$406
Double room
$452
20 more Hotel Casa Maya deals
20 more Hotel Casa Maya deals
Pool
Beach
Lounge
Bathroom
Pool
Restaurant
Other
Pool
Restaurant
Other
Restaurant
Lounge
Other
Other
Other
Other
Other
Other
Gym
Other
Buffet
Other
Lounge
Kitchen
Other
Other
Other
Photos of Hotel Casa Maya
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Guests of this hotel will appreciate the seclusion of its private beach and on-site spa and wellness centre, all just a quick car ride from the heart of Cancun. It also provides outdoor tennis courts, a Jacuzzi and an indoor pool.

This 5-star hotel offers a kids club, an express check-in and check-out feature and a beauty centre. It also has child-minding services, a currency exchange and a reception that is available 24 hours a day.

The rooms are air conditioned and include tea and coffee making facilities, a refrigerator and a kitchenette. All offer a radio, a telephone and heating.

Guests of Hotel Casa Maya are invited to experience international cuisine at La Veranda, or try seafood and Mexican dishes at Las Brisas Restaurant. A selection of drinks can be savoured at the in-house bar.

Hotel Casa Maya provides an ideal place to discover Gran Puerto and Hard Rock Cafe Cancun, as well as everything the local area has to offer. The Museo de Arte Popular Mexicano is also nearby.

7.9
Good rating
Based on 3,006 verified guest reviews

Latest deals for Hotel Casa Maya

Thu 5/2
Fri 6/2
Double room
1 twin bed
$452
nightly with VAT
2 double beds
$454
nightly with VAT
bed type unknown
$635
nightly with VAT
Superior room
bed type unknown
$840
nightly with VAT
King room
1 king bed
$406
nightly with VAT
Standard Room
bed type unknown
$379
nightly with VAT
bed type unknown
$401
nightly with VAT
bed type unknown
$455
nightly with VAT
How do payments to us affect ranking and how do we rank results?
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
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Amenities at Hotel Casa Maya

  • Private beach
  • Snorkelling
  • Outdoor pool
  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker

Things to do

  • Gift shop
  • Eco tourism
  • Scuba diving
  • Snorkelling
  • Beauty salon
  • Water park
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing
  • Shopping

Services and conveniences

  • ATM on-site
  • Business centre
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24-hour front desk
  • Safety deposit box

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Shampoo
  • Body soap
  • Conditioner

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pool with a view
  • Pool bar
  • Water slide

General

  • Family rooms
  • Pool view
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Soundproofing

Kitchen

  • Electric kettle
  • Kitchenette
  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Dining

  • Packed lunches
  • Restaurant
  • Bar/Lounge
  • Snack bar
  • Breakfast in the room
  • Vending machine (drinks)

Family friendly

  • Babysitting or child care
  • Child pool
  • Kids meals
  • Kids' club
  • Playground
  • Swimming pool toys

Parking and transportation

  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Airport shuttle
  • Valet parking

Accessibility and suitability

  • No smoking
  • Designated smoking area
  • Disabled access
  • Lift
  • Accessible parking

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • 24-hour security
  • First-aid kit
  • Safe

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Bedroom

  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV

Fitness

  • Fitness centre
  • Tennis

Reviews of Hotel Casa Maya

7.9
Good
3006 verified ratings
Wonderful
1354
Very good
631
Good
401
Okay
191
Fair
158
Mediocre
92
Poor
179

Summary of reviews

Guests say
Guests appreciated the beautiful location and spacious rooms, but many expressed dissatisfaction with the service, cleanliness, and food quality. Some guests highlighted issues with the check-in process and the lack of variety in dining options. Overall, while the hotel has its strengths, there are significant areas for improvement.
AI-generated from customer reviews
Location9 out of 10
Room Size8.5 out of 10
Cleanliness3 out of 10
Service3 out of 10
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All reviews

10
Wonderful
TJ, Aug 2025
Beautiful property, fresh and clean. Dining staff were impeccable! Had an excellent talk with the entertainment manager, Juan, and we had a great time chatting. He was very engaging and personable. Pool view balcony suite was huge huge... Housekeeping came twice a day! Get reservations to the Italian restaurant and steakhouse, both are well worth it. All dining exceeded expectations! Recommend 'tr...
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4.0
Mediocre
Anonymous, Oct 2023
Cleaning (room) staff was excellent. Dinning staff was not great.
10
Wonderful
Anonymous, Jul 2017
Pros (+) Everything and everyone was wonderful!
Cons (-) Nothing! Everything was fine!

Location

Blvd. Kukukcan KM 5.5, 77500 Cancún, Quintana Roo

What's nearby

  • Cancun Golf Club at Pok Ta Pok2.1 km
  • Cancun Convention Center3.4 km
  • Puerto Cancun3.4 km
  • Hard Rock Cafe Cancun3.5 km
  • CoCo Bongo Cancun3.6 km
  • La Isla Shopping Mall4.1 km
  • Kukulcan Plaza4.9 km
  • Glorieta del Ceviche5 km
  • Puerto Juarez5.1 km
  • Gran Puerto5.2 km
  • Spa at The Royal Sands5.4 km
  • Estadio de Beisbol Beto Avila6.1 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
License number: 005-007-000653/2025

Essential information about Hotel Casa Maya

Low season

High season

Average price (weeknight)

December
December
$1,126
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Hotel Casa Maya

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Hotel Casa Maya

  • How long should you stay at Hotel Casa Maya? KAYAK users usually book their rooms here for 5 days.

FAQs when booking at Hotel Casa Maya

  • Where is Hotel Casa Maya located?

    Hotel Casa Maya is located at Blvd. Kukukcan KM 5.5 in Hotel Zone, 5.3 km from the centre of Cancún. Cancun Golf Club at Pok Ta Pok is the closest landmark to Hotel Casa Maya.

  • When is check-in time and check-out time at Hotel Casa Maya?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Casa Maya.

  • Does Hotel Casa Maya offer free Wi-Fi?

    Yes, Hotel Casa Maya offers free Wi-Fi.

  • Does Hotel Casa Maya offer free parking?

    Yes, Hotel Casa Maya offers free parking.

  • How far is Hotel Casa Maya from the airport?

    Hotel Casa Maya is 15.8 km from Cancun. Hotel Casa Maya is 71.6 km from Cozumel.

  • Does Hotel Casa Maya have a pool?

    Yes, Hotel Casa Maya has a pool on-site.

  • How does KAYAK find such great Hotel Casa Maya hotel deals?

    KAYAK scours the web for all room deals available at Hotel Casa Maya in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Casa Maya and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Casa Maya.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.0
5.3 km
Cancun
15.8 km

Everything you need to know for your stay in Cancún