Hotel Casa Maya
Boulevard Kukulcan KM 5.5. Zona Hotelera, 77500 Cancún, Quintana Roo, Mexico
+52 998 881 0500From
$125
Cheapest
rate per night
8.2
Great
based on 4,479 reviews
About Hotel Casa Maya
- Hotel RoomYou’ll have a private room with all the hotel’s amenities
- Clean and TidyThis stay has listed several different cleanliness practices.
- FreebiesThis stay includes Wi-Fi and Parking for free
Guests of this hotel will appreciate the seclusion of its private beach and on-site spa and wellness centre, all just a quick car ride from the heart of Cancun. It also provides outdoor tennis courts, a Jacuzzi and an indoor pool.
This 5-star hotel offers a kids club, an express check-in and check-out feature and a beauty centre. It also has child-minding services, a currency exchange and a reception that is available 24 hours a day.
The rooms are air conditioned and include tea and coffee making facilities, a refrigerator and a kitchenette. All offer a radio, a telephone and heating.
Guests of Hotel Casa Maya are invited to experience international cuisine at La Veranda, or try seafood and Mexican dishes at Las Brisas Restaurant. A selection of drinks can be savoured at the in-house bar.
Hotel Casa Maya provides an ideal place to discover Gran Puerto and Hard Rock Cafe Cancun, as well as everything the local area has to offer. The Museo de Arte Popular Mexicano is also nearby.
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Double rooms($168 - $322)
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Deluxe rooms($164 - $312)
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Standard rooms($125 - $418)
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King rooms($320 - $335)
Amenities at Hotel Casa Maya
- Private beach
- Snorkelling
- Outdoor pool
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
Health and safety
- Daily housekeeping
- Contactless check-in/check-out
- Face masks for guests available
- Physical distancing in dining areas
- Physical distancing rules
- Process in place to check health of guests
- CCTV in common areas
- Hand sanitiser in guest accommodation and key areas
- Screens or physical barriers placed between staff and guests in appropriate areas
- Use of cleaning chemicals that are effective against coronavirus
- 24-hour security
- Air purifiers
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- All plates, cutlery, glasses and other tableware have been sanitised
- Delivered food is securely covered
- Guests can opt out of accommodation cleaning
- Staff follow all safety protocols as directed by local authorities
- Disinfection of high-touch surfaces
- First-aid kit
- Enhanced cleaning
- Safe
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Mini-market on site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Conference rooms
- Ticket service
- Safety deposit box
Things to do
- Gift shop
- Board games/puzzles
- Fishing
- Darts
- Scuba diving
- Diving
- Snorkelling
- Bingo
- Beauty salon
- Karaoke
- Water park
- Water sport facilities (on site)
- Windsurfing
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Multi-lingual staff
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Private entrance
- Disabled access
- Lift
- Accessible by lift
- Adapted bath
- Upper floors accessible by lift
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Pool towels
- Pool with a view
- Massage
- Pool bar
- Water slide
General
- Family rooms
- Garden view
- Lake view
- Pool view
- Storage available
- Sea view
- Seating area
- Sofa
- Telephone
- Carpeted
Kitchen
- Kitchen
- Kitchenette
- Dishwasher
- Microwave
- Stovetop
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
Dining
- Packed lunches
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Snack bar
- Breakfast in the room
- Dining table
Bathroom
- Hairdryer
- Private bathroom
- Shower
- Bathtub
- Toilet
- Toilet paper
Outdoor
- Outdoor furniture
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Bedroom
- Fold-up bed
- Socket near the bed
- Sofa bed
- Alarm clock
- Cleaning products
- Wardrobe or closet
Parking and transportation
- Free parking
- Private parking
- Shuttle service (additional charge)
- Airport shuttle
- Valet parking
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
- Playground
- Swimming pool toys
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Laundry
- Ironing service
- Laundry facilities
- Laundry service
- Iron and ironing board
Fitness
- Aerobics
- Fitness centre
- Tennis
Workspace
- Desk
Reviews of Hotel Casa Maya
8.2
Based on 4,479 verified guest reviews
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Pros:Everything and everyone was wonderful!
Cons:Nothing! Everything was fine!
Pros:The staff was all super nice. We arrived quite late one night and somehow missed the whole time-share spiel that people talk about. Front dest was super nice, and everyone was generally approachable. I didn't feel pressured into anything. It might help that I'm fluent in Spanish. Food was good. You can find Pizza if you're on a budget, else their buffets are pretty good. I got their mixed ceviche and found it to be really good! We mostly spend time on the beach which was superb. I haven't been to the other hotels on the east side of the Zona Hotelera, but the beach at Casa Maya was very peaceful in that there were no waves except for wakes from passing boats. This made the water crystal clear and probably friendly for small kids. This did make sea weed settle on the beach, but this was fine with me. Actually, a little truck goes by every morning to clean it all up from the shore. All in all it was a great time!
Cons:One thing I didn't like was that there was a mouse in the room. We found out b/c we found a piece of sweet bread on the ground with bite marks and an apple in the same condition. After this incident we simply put all our food away better and didn't have any problems after that. Also, I didn't really care for the people that came by the beach and asked me if I wanted my picture taken with a monkey, parrot, etc. But I just told them no, and they went away. No biggie.
Pros:The breakfast buffet, included, was fantastic with good food and great variety.
Cons:The bathroom was not vented thus very humid following a nice hot shower.
Location
Boulevard Kukulcan KM 5.5. Zona Hotelera, 77500 Cancún, Quintana Roo
What's nearby
- Playa Langosta268 m
- Torre Escenica1 km
- Playa Tortugas1.1 km
- Parroquia de Cristo Resucitado1.3 km
- Cancun Golf Club at Pok Ta Pok2.1 km
- Playa Caracol3.4 km
- Playa Chac Mool3.5 km
- Forum Beach3.7 km
- Delphinus Punta Cancún4 km
- Acuario Interactivo4.1 km
- Playa Marlin4.9 km
- Kukulcan Plaza4.9 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hotel Casa Maya
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