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Hotel Casa Maya
Boulevard Kukulcan Km 5.5 Zona Hotelera, 77500 Cancún, Quintana Roo, Mexico
+52 998 881 0500
Cheapest
rate per night
8.1
Excellent
based on 650 reviews
Compare vs KAYAK
| Provider | Nightly total |
|---|---|
| Snaptravel | $62 |
| TripAdvisor | $76 |
| Zenhotels.com | $77 |
Good to know
Value for money |
7.8 |
|---|---|
Distance to city centre |
5.3 km |
Location rating |
8.6 |
Nearest airport |
Cancún |
Distance to airport |
15.7 km |
Rooms
Double rooms
$83+
Bed type
Provider
Total stay + taxes & fees
Unknown
$83
Standard rooms
$76+
Bed type
Provider
Total stay + taxes & fees
Unknown
$76
Unknown
$77
Unknown
$94
Unknown
$94
Unknown
$97
Unknown
$97
Unknown
$100
Unknown
$101
Reviews
Pros
| "Their private beach access is awesome!" | (in 26 reviews) |
|---|---|
| "Great location and nice staff." | (in 11 reviews) |
| "Bar staff are very friendly !" | (in 34 reviews) |
Cons
| "Bar personnel extremely rude." | (in 3 reviews) |
|---|---|
| "Room smelled strongly of mold." | (in 3 reviews) |
| "The hotel is very OLD!" | (in 16 reviews) |
Traveller rating
95
42
28
8
8
Time of year
Traveller type
Show reviews that mention
+
-
ExcellentJul 201710.0
Great home away from home
Everything and everyone was wonderful!
Nothing! Everything was fine!
-
ExcellentOct 20159.7
Affordable neat place to stay.
The staff was all super nice. We arrived quite late one night and somehow missed the whole time-share spiel that people talk about. Front dest was super nice, and everyone was generally approachable. I didn't feel pressured into anything. It might help that I'm fluent in Spanish. Food was good. You can find Pizza if you're on a budget, else their buffets are pretty good. I got their mixed ceviche and found it to be really good! We mostly spend time on the beach which was superb. I haven't been to the other hotels on the east side of the Zona Hotelera, but the beach at Casa Maya was very peaceful in that there were no waves except for wakes from passing boats. This made the water crystal clear and probably friendly for small kids. This did make sea weed settle on the beach, but this was fine with me. Actually, a little truck goes by every morning to clean it all up from the shore. All in all it was a great time!
One thing I didn't like was that there was a mouse in the room. We found out b/c we found a piece of sweet bread on the ground with bite marks and an apple in the same condition. After this incident we simply put all our food away better and didn't have any problems after that. Also, I didn't really care for the people that came by the beach and asked me if I wanted my picture taken with a monkey, parrot, etc. But I just told them no, and they went away. No biggie.
-
ExcellentNov 201410.0
The breakfast buffet, included, was fantastic with good food and great variety.
The bathroom was not vented thus very humid following a nice hot shower.
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About
Overview
Guests of this hotel will appreciate the seclusion of its private beach and on-site spa and wellness centre, all just a quick car ride from the heart of Cancun. It offers excellent fitness facilities, which include outdoor tennis courts and an outdoor pool.
There are a range of amenities available to those staying at Hotel Casa Maya, including a kids club, an express check-in and check-out feature and a beauty centre. It also has child-minding services, a currency exchange and a reception that is available 24 hours a day.
The rooms are air conditioned and include heating, tea and coffee making facilities and a kitchenette. All offer a telephone and a radio.
Specialising in international dishes, Hotel Casa Maya's in-house restaurant serves a range of meals for guests to try. In the evening, those staying at the property are welcome to relax with a beverage in the on-site bar.
Hotel Casa Maya provides an ideal place to discover Gran Puerto and Hard Rock Cafe Cancun, as well as everything the local area has to offer. Museo de Arte Popular Mexicano is also nearby.
Features
8.1 Excellent
based on 650 reviews
8.6
Cleanliness
8.5
Comfort
8.3
Staff
7.8
Value for money
Check in |
14:00 |
Check out |
11:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
AMENITIES
ATM on-site
Business centre
Entire unit located on ground floor
Car hire
Wake-up service
Entire unit wheelchair accessible
Internet
Daily housekeeping
Family rooms
Concierge service
Entertainment staff
Currency exchange on-site
Grocery deliveries
Fire extinguisher
Gift shop
Laundry facilities
Ironing service
Flat-screen TV
Laundry service
Mini-market on site
Meeting/Banquet facilities
Fold-up bed
Packed lunches
Free toiletries
Garden view
Shops (on site)
Heated pool
Room service
Smoke alarms
Contactless check-in/check-out
Tour desk
Face masks for guests available
Hypoallergenic pillow
Physical distancing in dining areas
Fishing
Board games/puzzles
Physical distancing rules
Golf
Books, DVDs, music for children
Spa
Process in place to check health of guests
Hot tub
Child pool
Indoor pool
Outdoor pool
Darts
Diving
Snorkelling
Key access
Bingo
Evening entertainment
Key card access
CCTV in common areas
Kids meals
No smoking
Kid-friendly buffet
Kitchenware
Lake view
Restaurant
Bar/Lounge
Hand sanitiser in guest accommodation and key areas
Beauty salon
Express check out
Hairdryer
Fitness centre
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
Karaoke
24-hour security
Air-conditioned
Air purifiers
Kids' outdoor play equipment
Non-feather pillow
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitised
Pay-per-view channels
Outdoor furniture
Delivered food is securely covered
Babysitting/child care services (surcharge)
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Pets not allowed
Free parking
Pool towels
Staff follow all safety protocols as directed by local authorities
Pool view
Playground
Pool with a view
Water sport facilities (on site)
Private beach
Coffee shop
Windsurfing
Private bathroom
Garden
Private check-in/check-out
Kitchen
24-hour front desk
Private entrance
Kitchenette
Storage available
Private parking
Shuttle service (additional charge)
Spa and wellness centre
Free Wi-Fi
Outdoor tennis
Terrace/Patio
Disabled access
Beach towels
Towels
Safety deposit box
Sea view
Seating area
Lift
Massage
Shampoo
Pool bar
Shower
Shower cap
Accessible by lift
Adapter
First-aid kit
Snack bar
Socket near the bed
Sofa
Alarm clock
Sofa bed
Balcony
Bathtub
Stovetop
Body soap
Swimming pool toys
Breakfast in the room
Tea/coffee maker
Telephone
Carpeted
Toaster
Toilet
Toilet paper
Safe
City view
Airport shuttle
Cleaning products
Dustbins
Coffee machine
TV
Upper floors accessible by lift
Conditioner
Valet parking
Desk
Vending machine (drinks)
Vending machine (snacks)
Dining area
VIP room facilities
Dining table
Wardrobe or closet
FAQs when booking at Hotel Casa Maya
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When is check-in time and check-out time at Hotel Casa Maya?
Does Hotel Casa Maya offer free Wi-Fi?
Does Hotel Casa Maya offer free parking?
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Does Hotel Casa Maya have a pool?
Photos
All photos
01 of 34
Reviews about Hotel Casa Maya
“The beach, pool and other outdoor activities were great. The staff were really friendly and helpful. The location of the hotel is also ideal. The room felt very spacious and the view was just amazing.”
“Big rooms, comfy beds, a balcony looking out onto beach, nice sized swimming pools, there's a shop in the hotel for necessities + a tour agency on site that are wonderful...and great selection for breakfast”
“our stay at the casa maya was very short but pretty disappointing. the room was really outdated, smelled damp/moldy and everything was kind of humid...wet due to poor air flow. No exhaust fans... my bathroom towels were still wet the following morning after 24 hours of hanging to dry. just not what I was picturing. we spent as much time away from the hotel as we could. honestly I think Cancun just wasn’t our vibe. So the hotel in addition to that was frustrating.”
“Just it was in front of the beach. Which I believe is not something which people can't get in another hotel.”
“Casa Maya is a full service resort located on the beach at the beginning of the hotel zone. It is a great family resort with 2 - 3 bedroom units with living rooms and kitchens, has a dedicated activity director and all the water activities you would want. Restaurant on site, as well as laundry. Excellent ocean views!”
Location
Most popular landmarks
- Playa Langosta 227 m
- Torre Escenica 0.9 km
- Playa Tortugas 1.2 km
- Parroquia de Cristo Resucitado 1.3 km
- Cancun Golf Club at Pok Ta Pok 2.1 km
- Playa Caracol 3.5 km
Cancún travel guide
Learn about Cancún on KAYAK
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