Melia Casa Maya Cancun

4 stars
8.0
Very good
based on 3035 reviews
3,035 reviews
Blvd. Kukukcan KM 5.5, 77500 Cancún, Quintana Roo, Mexico
Blvd. Kukukcan KM 5.5, Cancún, Quintana Roo
+52 998 881 0500
Wed 9/9
-
Thu 10/9
2 guests, 1 room
Deals from
$361
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room, bed type unknown
$361
King room, 1 king bed
$422
Double room, 1 twin bed
$518
13 more Melia Casa Maya Cancun deals
13 more Melia Casa Maya Cancun deals
Pool
Other
Beach
Lounge
Lounge
Bathroom
Pool
Lounge
Restaurant
Restaurant
Lounge
Other
Bar
Other
Other
Other
Other
Bar
Other
Other
Gym
Other
Other
Dining room
Lounge
Kitchen
Other
Other
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Guests of this hotel will appreciate the seclusion of its private beach and on-site spa and wellness centre, all just a quick car ride from the heart of Cancun. It also provides outdoor tennis courts, a Jacuzzi and an indoor pool.

This 5-star hotel offers a kids club, an express check-in and check-out feature and a beauty centre. It also has child-minding services, a currency exchange and a reception that is available 24 hours a day.

The rooms are air conditioned and include tea and coffee making facilities, a refrigerator and a kitchenette. All offer a radio, a telephone and heating.

Guests of Hotel Casa Maya are invited to experience international cuisine at La Veranda, or try seafood and Mexican dishes at Las Brisas Restaurant. A selection of drinks can be savoured at the in-house bar.

Hotel Casa Maya provides an ideal place to discover Gran Puerto and Hard Rock Cafe Cancun, as well as everything the local area has to offer. The Museo de Arte Popular Mexicano is also nearby.

8.0
Very good
3035 reviews

Latest deals for Melia Casa Maya Cancun

Wed 9/9
-
Thu 10/9
Standard Room, bed type unknown
$361
nightly with fees
Double room, bed type unknown
$837
nightly with fees
Standard Room, bed type unknown
$414
nightly with fees
King room, 1 king bed
$422
nightly with fees
Double room, 1 king bed
$564
nightly with fees
Standard Room, bed type unknown
$470
nightly with fees
Double room, 1 twin bed
$518
nightly with fees
Double room, bed type unknown
$655
nightly with fees
Double room, bed type unknown
$904
nightly with fees
Double room, bed type unknown
$1,096
nightly with fees
Standard Room, bed type unknown
$1,241
nightly with fees
Double room, bed type unknown
$1,096
nightly with fees
Standard Room, bed type unknown
$1,315
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Melia Casa Maya Cancun

  • Private beach
  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Coffee machine
  • Free parking
  • Business centre

Things to do

  • Gift shop
  • Eco tourism
  • Scuba diving
  • Snorkelling
  • Beauty salon
  • Water park
  • Shopping
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing
  • Night club

Services and conveniences

  • ATM on-site
  • Business centre
  • Concierge service
  • Safety deposit box
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24-hour front desk

Basics

  • Wi-Fi
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Conditioner

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Public bath
  • Bathrobe
  • Private bathroom

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony
  • Private beach
  • Garden

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Water slide

Dining

  • Packed lunches
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Vending machine (drinks)

Parking and transportation

  • Airport shuttle
  • Free parking
  • Private parking
  • Shuttle service (additional charge)

Kitchen

  • Microwave
  • Refrigerator
  • Coffee machine
  • Kitchenette

Accessibility and suitability

  • Entire unit located on ground floor
  • Disabled access
  • Lift
  • Designated smoking area

Health and safety

  • Daily housekeeping
  • First-aid kit
  • 24-hour security
  • Safe

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

General

  • Seating area
  • Soundproofing
  • Storage available

Family friendly

  • Babysitting or child care
  • Child pool
  • Playground

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV

Bedroom

  • Alarm clock
  • Wardrobe or closet

Fitness

  • Fitness centre
  • Tennis

Reviews of Melia Casa Maya Cancun

8.0
Very good
3035 verified ratings
Wonderful
1372
Very good
635
Good
400
Okay
192
Fair
161
Mediocre
93
Poor
182

Summary of reviews

Guests say
Guests frequently praise the hotel's cleanliness and spacious rooms, noting that accommodations are comfortable and well-maintained. Service receives mixed feedback, with some staff members highlighted for their friendliness and helpfulness, while others are described as inattentive or slow, particularly in restaurants. The variety and quality of food, including breakfast, is often mentioned, with several guests finding it limited or repetitive. Restaurants and dining experiences are generally positive, but some guests experienced delays or issues with service. Overall, the hotel is seen as a good choice for families, with clean facilities and comfortable rooms.
AI-generated from customer reviews
Cleanliness8.5 out of 10
Room Size7.5 out of 10
Service6 out of 10
Restaurant5 out of 10
Breakfast4 out of 10
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Score by provider

All reviews

10
Wonderful
TJ, Aug 2025
Beautiful property, fresh and clean. Dining staff were impeccable! Had an excellent talk with the entertainment manager, Juan, and we had a great time chatting. He was very engaging and personable. Pool view balcony suite was huge huge... Housekeeping came twice a day! Get reservations to the Italian restaurant and steakhouse, both are well worth it. All dining exceeded expectations! Recommend 'tr...
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4.0
Mediocre
Anonymous, Oct 2023
Cleaning (room) staff was excellent. Dinning staff was not great.
10
Wonderful
Anonymous, Jul 2017
Pros (+) Everything and everyone was wonderful!
Cons (-) Nothing! Everything was fine!

Location

Blvd. Kukukcan KM 5.5, 77500 Cancún, Quintana Roo

What's nearby

  • Cancun Golf Club at Pok Ta Pok2.2 km
  • Puerto Cancun3.4 km
  • Cancun Convention Center3.5 km
  • Hard Rock Cafe Cancun3.6 km
  • CoCo Bongo Cancun3.6 km
  • La Isla Shopping Mall4.2 km
  • Kukulcan Plaza5 km
  • Glorieta del Ceviche5 km
  • Puerto Juarez5 km
  • Gran Puerto5.2 km
  • Spa at The Royal Sands5.4 km
  • Estadio de Beisbol Beto Avila6 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
Licence number: 005-007-000653/2025

Essential information about Melia Casa Maya Cancun

Low season

High season

Average price (weeknight)

December
December
$1,163
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

Melia Casa Maya Cancun

Which month has the cheapest rates at Melia Casa Maya Cancun?

The cheapest month to stay at Melia Casa Maya Cancun is September, with an average nightly rate of $481. The most expensive month is December at $1,082 per night.

What is the cheapest day to book Melia Casa Maya Cancun?

The cheapest day to book Melia Casa Maya Cancun is Thursday, with an average nightly rate of $434. The most expensive day is Tuesday at $1,163 per night.

How far in advance should you book Melia Casa Maya Cancun?

To get the best price at Melia Casa Maya Cancun, book around 11 weeks in advance. This could save you approximately 40% compared to booking last minute.

KAYAK's top tips for your stay at Melia Casa Maya Cancun

  • How long should you stay at Melia Casa Maya Cancun? KAYAK users usually book their rooms here for 5 days.

FAQs when booking at Melia Casa Maya Cancun

  • Where is Melia Casa Maya Cancun located?

    Melia Casa Maya Cancun is located at Blvd. Kukukcan KM 5.5 in Hotel Zone, 5.3 km from the centre of Cancún. Cancun Golf Club at Pok Ta Pok is the closest landmark to Melia Casa Maya Cancun.

  • When is check-in time and check-out time at Melia Casa Maya Cancun?

    Check-in time is 15:00 and check-out time is 12:00 at Melia Casa Maya Cancun.

  • Does Melia Casa Maya Cancun offer free parking?

    Yes, Melia Casa Maya Cancun offers free parking.

  • How far is Melia Casa Maya Cancun from the airport?

    Melia Casa Maya Cancun is 15.8 km from Cancun. Melia Casa Maya Cancun is 71.6 km from Cozumel Intl.

  • Does Melia Casa Maya Cancun have a pool?

    Yes, Melia Casa Maya Cancun has a pool on-site.

  • How does KAYAK find such great Melia Casa Maya Cancun hotel deals?

    KAYAK scours the web for all room deals available at Melia Casa Maya Cancun in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Melia Casa Maya Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Melia Casa Maya Cancun.

Nearby hotels and places to stay

Closest

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4-star hotel
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Cheapest

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3-star hotel
80% cheaperSotavento Hotel & Yacht Club7.9 Good (3,213 reviews)1.23 kmSnorkelling, Outdoor pool, Restaurant$81+
3-star hotel
77% cheaperHotel Calypso Cancun7.7 Good (737 reviews)1.1 kmOutdoor pool, Indoor pool, Restaurant$94+
3-star hotel
68% cheaperAquamarina Beach Hotel Cancun7.4 Good (93 reviews)1.18 kmPrivate beach, snorkelling, Fitness centre$129+
3-star hotel
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Most recommended

See most recommended stays in Cancún
5-star hotel
Riu Palace Peninsula8.3 Excellent (1,200 reviews)0.54 kmSnorkelling, Outdoor pool, beachfront$521+
3-star hotel
80% cheaperSotavento Hotel & Yacht Club7.9 Good (3,213 reviews)1.23 kmSnorkelling, Outdoor pool, Restaurant$81+
3-star hotel
20% cheaperOcean Spa Hotel7.9 Good (78 reviews)1.28 kmPrivate beach, Outdoor pool, Restaurant$326+
3-star hotel
77% cheaperHotel Calypso Cancun7.7 Good (737 reviews)1.1 kmOutdoor pool, Indoor pool, Restaurant$94+

Good to know

Distance to city centre

Nearest airport

Distance to airport

5.3 km
Cancun
15.8 km

Everything you need to know for your stay in Cancún