Cons: Would not honour the deal with Kayak.
Manipulated us into a new contract with greatly increased insurance premiums for the same vehicle.
Pros: Easy pick up and drop off.
Cons: Some items were left in car from previous driver.
Pros: Service, staff
Cons: Indication for drop off
Pros: Friendly, knowledgeable staff
Cons: Slow check-in process. Waited 25 minutes for staff to finish with 2 customers ahead of us.
Cons: Eleven thousand euro deductible - ridiculous
Apart from slowish pick up, very good otherwise
Pros: Good choice of cars in the class
Cons: Pick up was quite slow. Perhaps they needed one more person at the desk.
From Lyon to Nantes and 10 days in between
Pros: The price was excellent for a last minute rental. Pick up was very easy. The car wasn't as clean as I would expect it to be but neither is my car so no big deal. Absolutely no problems with car for the 10 days that I had it. I was very happy overall and would go back to budget.
Cons: I was very clear with the rental agent on picking up the car in Lyon and dropping it of in Nantes by the train station. I tried to drop it off on a Sunday, as planned, but the rental office was closed. I then had to go to the airport to return the car which cost me a taxi ride back to the train station. This delay caused me to miss my original train so I then had to buy a new train ticket. I was not happy needless to say.
Pros: Like the car and the service
Cons: The block deposit on the visa without informing the customer, still waiting for cash return 533$ after 12 days.
Pros: Value for money
Cons: Bus to the car rental area
Pros: The entire pick up and return process was quick. The staff who assisted us were very helpful and professional. Great experience overall.
Pros: Good size car for price Staff very helpful, despite being busy
Standard (Opel Vivaro or similar) is the most frequently booked car hire type from Budget in Lyon.
Budget has 4 car hire locations in Lyon. Take a look at our Budget hire location map to find the best car hires near you.