| Pick-up location | Lyon |
|---|---|
| Rental locations | 94 |
| Airport locations | 24 |
Pros: Easy pick-up. Simple, helpful directions to get out of town.
Cannot change the driver name.
Cons: I lost my driving licence so we wanted to put my sister as driver with her name her driving licence and her credit Card. Because we arrive at 11:01 and the reservation starts at 11:00. They couldn’t modify our reservation. So we had to pay another one in another rental agency
Cons: I set a pick up time for 1pm, but the service location closed at 1 and did not open again until 2 hours later.
I wasn't able to pick up my car and it was dollar's fault
Pros: Nothing
Cons: Clicking "get directions" redirected me to another location in the city which turned out to be on break for 2 hours at pickup time. When I was break was over they told me to go to a different branch. Getting there took another hour so I was 3 hours late in total and they wouldn't let me pick it up. Horrible service overall which almost ruined my trip.
Pros: Car was economical & comfortable; clutch was a bit tricky
Good rental, very nice people in Lyon and fast
Pros: Pickup was excellent, very nice in Lyon. Car was ok, never found cruise control until last day, did not shift smoothly.
Amazing customer service
Pros: I was pleasantly surprised that Dollar at the Lyon airport was actually Hertz. This was not indicated online and I worried that it either did not exist or was far away from the airport. The staff was super friendly and most helpful. The car was clean and obviously a newer model.
Cons: I called the general number ahead to inform that my flight was delayed and that I would pickup the car a day later. The agent on the phone changed my reservation and in the process more than doubled the price from about 400 Euros to over 1,000 Euros. Luckily, the agent at the counter understood the situation, made a couple phone calls and corrected the reservation.
Cons: when we returned the car in Lyon it was difficult to find the drop off location as there was no sign.
Pros: simple checkout
Seamless service
Pros: Everything went seamless
Cons: Dollar brand is sign not displayed because the service is provided by Hertz on behalf of Thrifty on behalf of Dollar !!! but the shuttle driver was helpful with this point.
Cons: Sort of difficult to locate since the Dollar is in the Hertz building. They refused to speak a word of English. The process was fine but for the drop off it was a little weird. It was after working hours and the building was entirely sealed off. We had to park the car in the street next to the agency and draw a map on the return slip. I did not feel very secure doing that but we absolutely had to drop it off that evening. Everything worked out ok.
Free upgrade and Fantastic Service
Pros: Extra special attention from agent who checked us in and out. She gave us tips on the local wineries and more. At the end, she was most attentive and helped us get to our next destination.
Pros: Easy pick-up. Simple, helpful directions to get out of town.
Pros: Car was economical & comfortable; clutch was a bit tricky
Amazing customer service
Pros: I was pleasantly surprised that Dollar at the Lyon airport was actually Hertz. This was not indicated online and I worried that it either did not exist or was far away from the airport. The staff was super friendly and most helpful. The car was clean and obviously a newer model.
Cons: I called the general number ahead to inform that my flight was delayed and that I would pickup the car a day later. The agent on the phone changed my reservation and in the process more than doubled the price from about 400 Euros to over 1,000 Euros. Luckily, the agent at the counter understood the situation, made a couple phone calls and corrected the reservation.
Pros: simple checkout
Seamless service
Pros: Everything went seamless
Cons: Dollar brand is sign not displayed because the service is provided by Hertz on behalf of Thrifty on behalf of Dollar !!! but the shuttle driver was helpful with this point.
Free upgrade and Fantastic Service
Pros: Extra special attention from agent who checked us in and out. She gave us tips on the local wineries and more. At the end, she was most attentive and helped us get to our next destination.
Cons: I set a pick up time for 1pm, but the service location closed at 1 and did not open again until 2 hours later.
Good rental, very nice people in Lyon and fast
Pros: Pickup was excellent, very nice in Lyon. Car was ok, never found cruise control until last day, did not shift smoothly.
Cons: Sort of difficult to locate since the Dollar is in the Hertz building. They refused to speak a word of English. The process was fine but for the drop off it was a little weird. It was after working hours and the building was entirely sealed off. We had to park the car in the street next to the agency and draw a map on the return slip. I did not feel very secure doing that but we absolutely had to drop it off that evening. Everything worked out ok.
Cannot change the driver name.
Cons: I lost my driving licence so we wanted to put my sister as driver with her name her driving licence and her credit Card. Because we arrive at 11:01 and the reservation starts at 11:00. They couldn’t modify our reservation. So we had to pay another one in another rental agency
I wasn't able to pick up my car and it was dollar's fault
Pros: Nothing
Cons: Clicking "get directions" redirected me to another location in the city which turned out to be on break for 2 hours at pickup time. When I was break was over they told me to go to a different branch. Getting there took another hour so I was 3 hours late in total and they wouldn't let me pick it up. Horrible service overall which almost ruined my trip.
Cons: when we returned the car in Lyon it was difficult to find the drop off location as there was no sign.
Cons: I was not pleased with status of snow tires. We asked for chains but were told none existed for cars our size. Of course, we got stuck one night going up the mountain. A tow truck came after a call to the Thrifty emergency numberand we bought snow chains from him. He told us we would not be charged for the tow since we bought the snow chains, but of course if showed up on the bill at drop off and no one there was compotent enough to be able to deal with it.
Nice Staff
Pros: This facility at 102 Ave Jean Juares is easy to find and easy to get to. I rented a manual transmission Fiat 500, the car was in excellent shape and the staff member that helped me was very helpful. There's a gas/petrol station about 500m away at 116 Rue de Gerland so that you can fill up before returning the car.
Cons: The cost of gas/petrol in France, but I can't blame Thrifty for that. It's just something you learn to live with. Whatever you do, don't ever use the Hertz/Thrifty facility at the Gare Part-Dieu as it's impossible to find.
Cons: I purchased insurance through kayak for 9USD but when I picked the car up they didn't recognise that insurance and said I wouldn't be covered unless I bought their 30 euro package, which I did to cover myself.
Audi, they said after hours drop off for the car was acceptable, all you had to do was put the key in the box. However when I tried to drop off the car, the gate to the car yard was closed and they didn't give me any swipe card to access the gate. This caused a lot of stress, and none of the Lyon offices would answer their phone. We ended up leaving the car parked on the street and then depositing the key in the box. They should have explained how to drop off the car after hours.
Cons: I was not pleased with status of snow tires. We asked for chains but were told none existed for cars our size. Of course, we got stuck one night going up the mountain. A tow truck came after a call to the Thrifty emergency numberand we bought snow chains from him. He told us we would not be charged for the tow since we bought the snow chains, but of course if showed up on the bill at drop off and no one there was compotent enough to be able to deal with it.
Cons: I purchased insurance through kayak for 9USD but when I picked the car up they didn't recognise that insurance and said I wouldn't be covered unless I bought their 30 euro package, which I did to cover myself.
Audi, they said after hours drop off for the car was acceptable, all you had to do was put the key in the box. However when I tried to drop off the car, the gate to the car yard was closed and they didn't give me any swipe card to access the gate. This caused a lot of stress, and none of the Lyon offices would answer their phone. We ended up leaving the car parked on the street and then depositing the key in the box. They should have explained how to drop off the car after hours.
| Most popular car type | Mini |
|---|
Mini (Fiat 500 or similar) is the most frequently booked rental car type in Lyon.
Based on ratings and reviews from real users on KAYAK, the best car rental companies in Lyon are Alamo (8.7, 6472 reviews), Enterprise (8.5, 12818 reviews), and Avis (7.6, 2254 reviews).
Take a look at our extensive car rental location map to find the best rental cars near you.
A Mini car rental in Lyon costs $42 per day, on average.
Lyon is a maze of narrow and ancient cobbled streets and alleyways that would suit an economy or compact car. Renting a smaller car means you get a practical and easy-to-park vehicle, ideal for driving through the busy roads of Lyon. If you’re planning to go further afield and into the neighboring mountains, then an SUV would be the perfect car for your road trip.
In Lyon, the speed limits in urban areas are 31 mph, lowered to 18 mph in residential areas. On the free roads between major cities, the speed limit ranges from 55 mph to 68 mph. On toll roads, the limit is 80 mph, unless the road is wet, in which case the speed limit lowers to 68 mph.
Petrol in Lyon can be twice as expensive as in the United States. On average, you can expect to pay €1.49 per liter (which is about $6.39 per gallon). For cheaper gas, you should visit the hypermarkets located on the outskirts of Lyon where you can save at least 5%.
When it comes to parking in Lyon, you should anticipate paying using machines in the large parking lots. During lunch hours (from 12:00 pm until 2:00 pm), it is free to park. Lyon also has several underground parking garages, as well as street parking that is pay-and-display. On Sundays and public holidays, most of the short and medium-stay street parking is free.
