Book Budget hire cars in Jerusalem

Reviews for Budget in Jerusalem

Recent reviews

Traveller rating

Wonderful

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Very Good

2

Good

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Okay

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Fair

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Mediocre

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Poor

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6.0

Cons:Taking the deposit in full and having to wait days for it to be returned is a massive pain and the rental agent has the power to decide how much to return with you unable to discuss it with them. No feedback on the return of depositReviewed 25 Dec 2019

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8.0

Cons:Vehicle maintenance. Car cleaning. Speed ​​of service. Instead of giving printed forms, it is better to send them to email, etc., in addition to the scratches that the vehicle and other defects send and save digitally.Reviewed 30 Aug 2019

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7.6

Pros:The price was good. Although it had to be added on third party insurance and VAT.Cons:Vehicle maintenance. Car cleaning. Speed ​​of service. Instead of giving printed forms, it is better to send them to email, etc., in addition to the scratches that the vehicle and other defects send and save digitally.Reviewed 30 Aug 2019

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7.2

Cons:Pick up Gazoil was not full, I waited to refuelReviewed 25 Jul 2019

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2.4

Cons:I ordered a Mitsubishi Grandis. They gave me a smaller car, no air conditioning in the back seats, in the summer, without telling me this ahead of time. When I realized it, I informed them, but they said it was after the 3 hour window from the time I took the car, so was charged for 1 day.Reviewed 19 Jul 2019

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3.6

Pros:Unhelpful staff, disorganized and rude.Cons:Car wasnt ready, rental process was too long and tedious, couldnt rent for 24 hrs as normal, because office was closed next day for elections. Understand that is a holiday, but they need to make accommodations and plan ahead for this instead of telling customers they need to return the car in 5 hrs.Reviewed 9 Apr 2019

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3.2

The refused to honor the reservattion properlyPros:NothingCons:An going to file a complaint with BBB separately as I had a certain number of bags that I needed to fit. They insisted on giving me a smaller car (which I ended up picking with seat down to fit the luggage) while saying it's the same car class and it's the agency problem that they didn't give them correct information.Reviewed 6 Jan 2019

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2.0

Jerusalem budget worst customer service everPros:Unable to execute my valid reservationCons:Bait and switch. Refused to fulfill reservation even when 800corporate Budget agent on phone told them it was valid. Avoid this place like the plague.Reviewed 23 Mar 2017

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4.0

You have to stop and ask where to parkPros:She was great and fixed a mistake that the Tel Aviv office made because they charged us too much.Cons:It would be nice to have a sign outside of where to return the car. One person had to run inside and get instructions while the other person sat on the side of the road.Reviewed 6 Jan 2017

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5.2

Cons:Location is very hard to find and I had to wait more than 1 hour to finally get he car as the personnel was not proactive and had difficulties with the online booking.Reviewed 15 Sep 2016

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4.0

Rude service, car is the worst I've rented in morePros:That they finally gave me the carCons:Car was not at the requested pick-up location. After an 45 min of wait I was driven to a different location on the other end of town. I was given a car that was 5-7 years old. It was not clean, it was scarched in every place, and even one part was missing on the bumper. It had only one head light working. Transmission was overheating during my trip. But since no other car was available, I had to take it.Reviewed 19 Aug 2016

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2.8

Pros:Quick return in the garage.Cons:Poor customer service on King David St Jerusalem office. Took 30 minutes to return vehicle as sales reps talked on phone, ignoring waiting customers. Never again with Budget in IsraelReviewed 18 Jul 2016

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More

• 6.1 /10Sixt Hire Cars at Jerusalem

• What is the most popular car hire from Budget in Jerusalem?

  Mini (Kia Picanto or similar) is the most frequently booked car hire type from Budget in Jerusalem.

• How many car hire locations does Budget have in Jerusalem?

  Budget has 2 hire locations in Jerusalem. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: Ben Gurion Intl airport (TLV)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Ben Gurion Intl airport (TLV)?

  Yes