Guest reviews
Overall rating
9.2
Excellent
Based on 16 reviews
Cleanliness
9.1
Comfort
9.2
Pick-up/Drop-off
9.3
Value for money
9.0
Pros
"The staff were very friendly."
(in 2108 reviews)
"Return was quick and easy."
(in 313 reviews)
"Overall very good experience though."
(in 548 reviews)
Cons
"Very poor customer service ."
(in 395 reviews)
"There were no cars available!"
(in 297 reviews)
"Long lines and slow service."
(in 920 reviews)
Recent reviews
Traveller rating
3
0
1
0
1
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10.0
Cons: Everything was good
review from
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2.0
Pros: They overcharged me $250 this company is terrible will never use Budget again.
Cons: Honesty
review from
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10.0
Pros: Easy pick up and drop off.
Cons: It was all good.
review from
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10.0
Excellent service
Pros: Your employee was very polite and helpful, if she were my employee I would give her a raise :-)
review from
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5.6
Overcharged
Pros: Representative was pleasant, but not helpful.
Cons: I pointed out the contract from Sacramento was wrong and was told I'd need to contact them to correct.
review from