Guest reviews
Overall rating
7.9
Good
Based on 27 reviews
Cleanliness
8.0
Comfort
7.7
Pick-up/Drop-off
8.0
Value for money
7.8
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Pros
"Staff was friendly and quick."
(in 3619 reviews)
"Car was clean and ready"
(in 893 reviews)
"It was a good experience"
(in 984 reviews)
Cons
"there were no cars available."
(in 457 reviews)
"Customer service is severely lacking."
(in 739 reviews)
"Worst rental experience ever"
(in 786 reviews)
Recent reviews
Traveller rating
5
1
1
0
3
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10.0
Great staff
Pros: Brian and Brent were great to work with!
Cons: Inside of the windshield could have been cleaner.
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10.0
Everything perfect
Pros: Car, care
review from
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2.0
Cons: I paid for a rental car on line with my debit card. I arrived to pickup the car only to find out that I couldn't because you don't accept debit cards. I want my money returned to my debit account. You accept credit cards only, so why accept payment via debit card?
review from
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8.4
Car was small
Pros: Very convenient to pick up and drop off the car.
Cons: I ordered a compact, but the car seemed more like an economy
review from
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2.0
No cars available
Pros: Absolutely nothing.
Cons: We reserved a car but there were no cars. I expected to pay $78 but had to spend $210 to rake an uber to the airport rather than the rental car. The person at the desk said they were out of cars and asked corporate to stop allowing cars to be rented but there was no response.
review from
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8.0
Good rate, good service
Pros: Car available immediately, reasonably fast service. All good.
Cons: Small car not available so given a larger vehicle but it was a gas guzzler. Staff tried to charge for the upgrade but when we declined they gave it to us becaus3 it was the only car available. Not cool.
review from
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10.0
Great easy
Pros: Good customer service
review from
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6.0
typical
Pros: Car was clean and as promised.
Cons: They really try to up sell you on the expensive add-ons like insurance and a more expensive car. The guy checking me in was clearly irritated when I wouldn't agree to pay for more options. Not very professional!
review from
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10.0
Pros: I was pleased with everything
review from
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2.0
Cons: These scammers took my deposit for a car, ran my credit and then refused to rent me the car and have not refunded my money after 2 weeks.
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