Guest reviews
Overall rating
7.6
Good
Based on 2,259 reviews
Cleanliness
8.1
Comfort
7.9
Pick-up/Drop-off
7.7
Value for money
7.8
Pros
"Easy drop, very friendly staff."
(in 854 reviews)
"Friendly staff and super helpful."
(in 577 reviews)
"Great car for slick streets."
(in 2113 reviews)
Cons
"The car smelled like marijuana"
(in 198 reviews)
"Didn't have the car I reserved."
(in 99 reviews)
"Awful customer service, blatantly rude"
(in 148 reviews)
Recent reviews
- All reviews
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- Neutral
- Negative
Find reviews that mention:
customer service
pick up the car
credit card
car was clean
great car
car available
great service
easy drop
car was great
drop off the car
returned the car
friendly staff
great experience
airport location
car smelled
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8.0
Cons: Rental car pick up had a very long line
review from
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10.0
Pros: Is was easy to get and return
Cons: They were super
review from
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8.0
Double price when cruise ship arrives.
Pros: Car was clean and nice full of fuel and ready to go. Process was fast and easy. Service and car were great, no complaints.
Cons: When I priced out the same car the day before it was half as much. My fault for not reserving it then I guess. I just don’t like price gouging. Even under the guise of supply and demand.
review from
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4.8
I do not recommend Avis in Lihue
Pros: Car was very comfortable and had no issues with operations.
Cons: Pick up and drop off was chaotic, customer service was very poor. Picking up the car took an hour because of long lines and slow service. It was clear they were backed up and did not have enough vehicles clean and ready to rent. Drop off was also poor, the return area was poorly marked and the attendant did nohad promptly acknowledge us or assist in directing us for our return.
review from
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7.6
Pick up slow, drop off excellent!
Pros: The drop off
Cons: The pick up was slow and arduous
review from
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8.0
Pros: Good value.
Cons: Not the best customer service I've experienced at check-in.
review from
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5.2
Cons: Inside of car was very dirty.
review from
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7.2
Vehicle problems
Pros: Upgrade from full-size to SUV was appreciated.
Cons: Ford Escape is not a decent vehicle in any case, but mine came with extremely loud road noise from tires, an immediate notice that it was time for an oil change, and another notice that the windshield washer fluid was low.
review from
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9.2
Convertibles in Kauai
Pros: New car loaded with options drop off was fast
Cons: too long to get car
review from
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2.0
Cons: They lied about the car description then overcharged me for another vehicle. I will NEVER rent from AVIS again.
review from
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10.0
Honest, no switch and bait
Pros: They made me a lifelong customer — fast, no up sell
Cons: Leaving
review from
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8.0
Car was clean but old
Pros: 45 thousand miles on a rental is to much
Cons: Too old
review from
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10.0
Pros: Is was easy to get and return
Cons: They were super
review from
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9.2
Convertibles in Kauai
Pros: New car loaded with options drop off was fast
Cons: too long to get car
review from
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10.0
Honest, no switch and bait
Pros: They made me a lifelong customer — fast, no up sell
Cons: Leaving
review from
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8.0
Cons: Rental car pick up had a very long line
review from
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8.0
Double price when cruise ship arrives.
Pros: Car was clean and nice full of fuel and ready to go. Process was fast and easy. Service and car were great, no complaints.
Cons: When I priced out the same car the day before it was half as much. My fault for not reserving it then I guess. I just don’t like price gouging. Even under the guise of supply and demand.
review from
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7.6
Pick up slow, drop off excellent!
Pros: The drop off
Cons: The pick up was slow and arduous
review from
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8.0
Pros: Good value.
Cons: Not the best customer service I've experienced at check-in.
review from
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7.2
Vehicle problems
Pros: Upgrade from full-size to SUV was appreciated.
Cons: Ford Escape is not a decent vehicle in any case, but mine came with extremely loud road noise from tires, an immediate notice that it was time for an oil change, and another notice that the windshield washer fluid was low.
review from
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8.0
Car was clean but old
Pros: 45 thousand miles on a rental is to much
Cons: Too old
review from
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4.8
I do not recommend Avis in Lihue
Pros: Car was very comfortable and had no issues with operations.
Cons: Pick up and drop off was chaotic, customer service was very poor. Picking up the car took an hour because of long lines and slow service. It was clear they were backed up and did not have enough vehicles clean and ready to rent. Drop off was also poor, the return area was poorly marked and the attendant did nohad promptly acknowledge us or assist in directing us for our return.
review from
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5.2
Cons: Inside of car was very dirty.
review from
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2.0
Cons: They lied about the car description then overcharged me for another vehicle. I will NEVER rent from AVIS again.
review from
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Where can I find Avis hire cars in Lihue?
3259 Hoolimalima Place, Avis car rentals
Address
3259 Hoolimalima PlacePhone
+1 808 245 7995FAQs about hiring a car from Avis in Lihue
What is the most popular car hire from Avis in Lihue?
Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Avis in Lihue.
How many car hire locations does Avis have in Lihue?
Avis has 1 car hire location in Lihue. Take a look at our Avis hire location map to find the best car hires near you.
Does Avis have a car hire location at the airport: Lihue Airport (LIH)?
Yes
Does Avis offer shuttle or airport pick-up services from Lihue Airport (LIH)?
Yes