Guest reviews
Overall rating
7.8
Good
Based on 22 reviews
Cleanliness
8.0
Comfort
7.9
Pick-up/Drop-off
7.7
Value for money
7.7
Skip to main content
More
Pros
"Staff was friendly and informative."
(in 1087 reviews)
"It was a good experience"
(in 302 reviews)
"yes drop off was easy."
(in 156 reviews)
Cons
"No car available upon arrival."
(in 140 reviews)
"Very poor customer service!"
(in 175 reviews)
"Car smelled and was dirty"
(in 227 reviews)
Recent reviews
Traveller rating
4
6
2
1
1
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
car available
great car
easy drop
friendly staff
great service
quick and easy
car smelled
airport location
great experience
-
10.0
Pros: The check in cashier was super sweet. Had lots of great travel advice, understood that we were tired from our flight and gave top notch customer service.
review from
-
4.0
Pros: First car needed maintenance. They should have known this. The battery died in the parking lot.
Cons: Car might have worked.
review from
-
8.0
Cons: Rental car pick up had a very long line
review from
-
10.0
Pros: Is was easy to get and return
Cons: They were super
review from
-
8.0
Double price when cruise ship arrives.
Pros: Car was clean and nice full of fuel and ready to go. Process was fast and easy. Service and car were great, no complaints.
Cons: When I priced out the same car the day before it was half as much. My fault for not reserving it then I guess. I just don’t like price gouging. Even under the guise of supply and demand.
review from
-
4.8
I do not recommend Avis in Lihue
Pros: Car was very comfortable and had no issues with operations.
Cons: Pick up and drop off was chaotic, customer service was very poor. Picking up the car took an hour because of long lines and slow service. It was clear they were backed up and did not have enough vehicles clean and ready to rent. Drop off was also poor, the return area was poorly marked and the attendant did nohad promptly acknowledge us or assist in directing us for our return.
review from
-
7.6
Pick up slow, drop off excellent!
Pros: The drop off
Cons: The pick up was slow and arduous
review from
-
8.0
Pros: Good value.
Cons: Not the best customer service I've experienced at check-in.
review from
-
5.2
Cons: Inside of car was very dirty.
review from
-
7.2
Vehicle problems
Pros: Upgrade from full-size to SUV was appreciated.
Cons: Ford Escape is not a decent vehicle in any case, but mine came with extremely loud road noise from tires, an immediate notice that it was time for an oil change, and another notice that the windshield washer fluid was low.
review from
-
9.2
Convertibles in Kauai
Pros: New car loaded with options drop off was fast
Cons: too long to get car
review from
-
2.0
Cons: They lied about the car description then overcharged me for another vehicle. I will NEVER rent from AVIS again.
review from
Other suppliers in Lihue scored
- 9.0/10 Alamo car rentals in Lihue
- 7.8/10 Budget car rentals in Lihue
- 7.1/10 Dollar car rentals in Lihue
- 8.8/10 Enterprise car rentals in Lihue
- 7.7/10 Hertz car rentals in Lihue
- 7.8/10 Thrifty car rentals in Lihue
- 7.2/10 Economy Rent a Car car rentals in Lihue
- 7.2/10 Advantage car rentals in Lihue
- 7.7/10 Payless car rentals in Lihue
Where can I find Avis hire cars in Lihue?
Top tips for renting a car from Avis in Lihue
- Full-size car hires from Avis in Lihue are around 21% cheaper than other car types, on average