Lihue car rentals
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Lihue, Kaua'i, HI, United States
Lihue car rental information
| Pick-up location | Lihue |
|---|---|
| Rental locations | 20 |
| Airport locations | 17 |
Lihue car hire reviews and directory
From $58/day
Rated no. 1
Alamo
Best rated
Most popular
9.0 Excellent (56 reviews)
1 location in Lihue
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Alamo reviews
Car hire locations
Alamo
Locations in Lihue
3276 Hoolimalima Pl
+1 844 914 1551
| Monday | 07:00 - 19:00 |
| Tuesday | 07:00 - 19:00 |
| Wednesday | 07:00 - 19:00 |
| Thursday | 07:00 - 19:00 |
| Friday | 07:00 - 19:00 |
| Saturday | 07:00 - 19:00 |
| Sunday | 07:00 - 19:00 |
- 9.1
- 8.9
- 9.1
- 9.1
- 9.0
Recent reviews
10.0 Excellent
28 Oct 2019
Pros: Yes
9.6 Excellent
15 Jul 2016
Pros: The vehicle was in excellent condition and ran great, and the staff was quick, efficient and friendly.
Cons: The cost of insurance and the additional fees makes me lean towards renting with a cheaper agency.
10.0 Excellent
21 Aug 2016
Easy and convenient
Pros: Friendly and flexible agents made it easy.
10.0 Excellent
10 Oct 2016
Really easy
Pros: The electronic check in was a little slow but faster than the line. Picking a car was convenient. Overall smooth experience.
10.0 Excellent
22 Nov 2016
Efficient
Pros: Speed and lack of paperwork on pick up and drop off. Staff pleasant and helpful. Really inpressed.
Cons: Nothing
10.0 Excellent
30 Nov 2016
Everything was easy.
Pros: Everything was easy. Drop off took 30 seconds. Yes. 30 seconds. No exaggeration.
10.0 Excellent
29 Dec 2016
Flawless rental with great customer service
Pros: The return of the vehicle especially was very easy and expedient. No surprises to the original quote. The check out of the vehicle was done quite nicely as well. The vichicle itself was great with only 15,000 miles and clean.
Cons: The radio quit working for a bit
7.2 Good
19 Feb 2017
Pros: pic up and drop off was quick and easy.
Cons: The car was vacuumed but there was lost of sticky food on the console and dash.
7.6 Good
21 Feb 2017
Pros: quick and fast pick up and drop off
Cons: not too many choices on cars and cars are not very clean
10.0 Excellent
23 Feb 2017
Pros: Self check out kiosks were nice, as was the entire check out process... no complaints!
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Enterprise reviews
Car hire locations
Enterprise
Locations in Lihue
3-3257 Kuhio Hwy
+1 808 241 5580
| Monday | 07:00 - 17:00 |
| Tuesday | 07:00 - 17:00 |
| Wednesday | 07:00 - 17:00 |
| Thursday | 07:00 - 17:00 |
| Friday | 07:00 - 17:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
3276 Hoolimalima Pl
+1 844 914 1553
| Monday | 07:00 - 19:00 |
| Tuesday | 07:00 - 19:00 |
| Wednesday | 07:00 - 19:00 |
| Thursday | 07:00 - 19:00 |
| Friday | 07:00 - 19:00 |
| Saturday | 07:00 - 19:00 |
| Sunday | 07:00 - 19:00 |
3610 Rice St
+1 808 245 7252
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
- 8.0
- 8.4
- 8.2
- 7.9
- 8.4
Recent reviews
10.0 Excellent
11 Dec 2016
Pros: Nice people, excellent car - brand new.
Cons: Farther away from the airport than every other car rental place.
9.6 Excellent
7 Mar 2017
Would book again!
Pros: Great, personal service. Quick without being rushed! As quick a shuttle ride as you can find.
9.6 Excellent
26 Mar 2017
Great Service
Pros: Very helpful local staff. Concentrated on good service rather than trying to sell us silly extras we didn't want. Generally behaved like Hertz used to years ago. Funny that Enterprise has become the new Hertz.
9.6 Excellent
16 Apr 2017
Very easy
Pros: Friendly staff, price as agreed (plus taxes) and choice of cars - would definitely use again
Cons: All car hire companies are reached by courtesy coach from the airport so none based there. Still quite expensive to hire a car at Lihue but thoroughly worth it.
9.6 Excellent
11 May 2017
Drop off is not well marked
Cons: The drop off is different than where the signs direct you. The airport signage should be better for the companies that are not in the main return area.
10.0 Excellent
26 Jun 2017
Many thanks for an excellent experience!
Pros: Friendly staff, from the shuttle drivers to the desk and lot workers. We received two quality vehicles, exactly as booked, and at a good value.
8.0 Excellent
2 Feb 2018
Kauai Visit
Pros: Very nice staff at the airport location. They are really helpful. We drove a car with excellent gas mileage.
Cons: N/A
10.0 Excellent
7 Feb 2020
Pros: We loved how smoothly and efficiently the check in and return went.
10.0 Excellent
13 Jul 2016
Friendly and helpful
Pros: This branch was extremely helpful and kind. Wouldn't think twice about using them again.
10.0 Excellent
31 Dec 2016
Pros: The car was ready, and although I picked it up 2 hrs. before the agreed upon time, there was no extra charge. Very nice customer service. On return ( I brought the car back 2 hrs. earlier), the inspection of the car took just minutes and then we were driven back to the airport by one of their employees, as promised. No wait. No problems.
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Payless reviews
Car hire locations
Payless
Locations in Lihue
3285 Hoolimalima Place
+1 808 245 9395
| Monday | 06:30 - 20:30 |
| Tuesday | 06:30 - 20:30 |
| Wednesday | 06:30 - 20:30 |
| Thursday | 06:30 - 20:30 |
| Friday | 06:30 - 20:30 |
| Saturday | 06:30 - 20:30 |
| Sunday | 06:30 - 20:30 |
- 7.5
- 8.0
- 8.1
- 7.9
- 7.8
Recent reviews
7.2 Good
30 Apr 2016
No wiper fluid and squeaky brakes
Cons: Down the road we noticed that the brakes were a bit noisy on this 30K+ mile vehicle. And there was no wiper fluid which was a contributing cause of a bird incident. Poor thing.
9.6 Excellent
2 May 2016
Great
Pros: Easy pick up and drop off
10.0 Excellent
31 Aug 2016
Ryan was super in his customer service!
Pros: The pickup and drop-off could not have been easier! Just what I needed!
10.0 Excellent
2 Oct 2016
Great service
Pros: Everything was easy and great
Cons: N/A
8.8 Excellent
17 Oct 2016
Really good car
Pros: Great mileage, comfortable car, quick and easy return service.
10.0 Excellent
10 May 2017
Pros: Easy transaction
Cons: Nissan altimas are just bad cars. Nothing negative other than that.
4.0 Okay
3 Jun 2017
Sucked BIG time.
Pros: Drop-off was a snap.
Cons: Waited forever (1 hr) in line because only one computer worked for Payless. We got a far cheaper car than advertised when booking. Our car had a broken rubber piece hanging on the back left door seal that prevented the door from closing all the way, which prevented the remote lock from working. The wipers were also old and smeared the water across the windshield instead of wiped them, making it dangerous to drive in the rain by obstructing the view.
I was staying an hour away so I asked for help prior to coming in and they were hard to get a hold of. I sent an email and 4 days later they just apologized and said thanks for the feedback instead of helping me get a replacement car. They have an "F" rating on BBB - I won't even bother making an inquiry. Don't go with Payless.
7.6 Good
13 Jun 2017
Cons: Pickup was a little confusing as Payless did not have any attendants at the Budget/Payless counter and no signage explaining what to do.
10.0 Excellent
19 Jul 2017
Great
Pros: Easy. Staff friendly and professional
Cons: Nothing
10.0 Excellent
5 Aug 2017
Great
Pros: It was very good. The people was polite. We had a small compact car and it was wonderful on gas.
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Budget reviews
Car hire locations
Budget
Locations in Lihue
3285 Hoolimalima Place
+1 808 245 9031
| Monday | 06:30 - 19:00 |
| Tuesday | 06:30 - 19:00 |
| Wednesday | 06:30 - 19:00 |
| Thursday | 06:30 - 19:00 |
| Friday | 06:30 - 19:00 |
| Saturday | 06:30 - 19:00 |
| Sunday | 06:30 - 19:00 |
- 7.5
- 7.5
- 7.7
- 7.5
- 7.2
Recent reviews
8.0 Excellent
13 Jan 2016
Cons: No water was in the windshield washer well. Completely dry. Had to buy some at local AceHardware store.
9.2 Excellent
14 Jan 2016
price was awesome, free upgrade
Pros: price, easy drop off and pick up
Cons: waited over an hour AFTER paperwork was done to get car
10.0 Excellent
9 May 2016
Pros: Fast friendly service
3.6 Mediocre
2 Jul 2016
Car full of bugs
Pros: nothing
Cons: Car was dirty, looked like the exterior was rinsed down, and the inside hasn't seen a cleaning in at least 3 or 4 rentals before I rented it. Shortly after driving it for about 4 miles we stopped to do some shopping at Costco. When we returned to the car we found several weird looking colored bugs in the Center Console. We went to our destination and parked the car. Next morning as we entered the car we saw several (at least 10 or more) cockroaches scatter for cover. They went everywhere into the dash, the center console under the seats, and on and on. Needless to say we will not be renting from Budget again.
9.6 Excellent
28 Sep 2016
Fantastic!
Pros: Not only did everything with our rental go smooth but when my wife lost her wedding band under the seat and we couldn't find it, the manager showed genuine concern and had us take the car to maintenance right away where another nice employee took the seat out and helped me find it, which we did. Can't say enough about the service there in Honolulu. Great finish to the trip!
4.0 Okay
14 Oct 2016
Meh in Lihue
Pros: The car worked and got us to all the places we needed.
Cons: The car was worn and had no washer fluid? Had to buy it myself .
2.0 Mediocre
28 Dec 2016
Cons: We Arrived on last flight on vacation on our anniversary over 20 years budget was closed so we had to stay on the streets over night then arrived at budget and they would not rent a car to me cause of my credit. it didn't matter how much money I had to pay and spent for this vacation was disappointed
8.8 Excellent
21 Jan 2017
Pros: service is decent, but a little bit slow.
Cons: there is a couple of dollar difference than the quoted price, I let it go.
9.2 Excellent
3 Mar 2017
Need more employees working
Pros: Joseph was great. Car was great. Drop off was super easy.
Cons: Took a long time to get our car when we arrived since there were only two people working. That was frustrating since it was already late. Also, the price wasn't as low as we felt it could have been.
9.2 Excellent
20 May 2017
Simple
Pros: Price was fair, no hassle during pick up or drop off.
Cons: Car smell could've been more fresh but not a deal breaker.
From $69/day
Rated no. 5
Thrifty
7.4 Good (50 reviews)
1 location in Lihue
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Thrifty reviews
Car hire locations
Thrifty
Locations in Lihue
3250 Hoolimalima Place
+1 877 283 0898
| Monday | 06:00 - 20:30 |
| Tuesday | 06:00 - 20:30 |
| Wednesday | 06:00 - 20:30 |
| Thursday | 06:00 - 20:30 |
| Friday | 06:00 - 20:30 |
| Saturday | 06:00 - 20:30 |
| Sunday | 06:00 - 20:30 |
- 7.4
- 6.9
- 7.6
- 7.6
- 7.3
Recent reviews
4.0 Okay
5 May 2018
Bad start but good finish
Pros: Return was super easy. Agents were kind and shuttle swept us away to the airport.
Cons: Front desk agent (Mike) attempted to upsell us on a more expensive Jeep than we originally booked. When we decided to decline he acted super disappointed and was very cold for the rest of the transaction.
9.6 Excellent
12 Nov 2015
Pros: Excellent customer service. Check out and returning the car was effortless and the car was very clean.
Cons: The automatic cvt on the car was pretty weird overall. It's awkward at low speeds. This doesn't really have anything to do with Thrifty, just letting you know.
3.6 Mediocre
14 Nov 2015
Disappointing ordeal
Pros: The car was a good price. The staff were friendly. It was fun having a Jeep, but the car had some damage and an engine light on.
Cons: We had to wait 30 minutes for our first car. It was old and had bad technology. A day later, the brakes started having a rubbing sound, so we took the car back. The next car was a Jeep as it was the only car available. It had a terrible smell. A day later an engine light appeared. It seemed as if all the car there were defective.
8.8 Excellent
18 Nov 2015
GREAT DEAL!
Pros: We got a screaming deal! We paid for a small SUV and got a 2015 Nissan Pathfinder; best value for our money, hands down. The car was relatively clean: we found wrappers and trash in the seat back pockets, but other than that, it was all good. Other friends paid more for an older model minivan that broke down. It was right then that I realized the deal we got! The service at the counter when we arrived was quick and friendly, as was the service when we dropped off the car. There was a discrepancy in the price per day, but when I said something, the representative gave me the quoted price, no questions asked. Also didn't feel pressured into buying the insurance or pre-pay the return gas. In fact, I loved the convenience of pre-paying - saved us time AND money.
Loved driving this car so much, I might actually consider one for my next car. Thanks, Thrifty and KAYAK, for hooking us up with a sweet car for our vacation in paradise!
10.0 Excellent
29 Nov 2015
Great
Pros: Shuttlebus Picked us up from the airport and a 1-2min drive to the location. Pick up was super easy, friendly staff!!! I recommend a jeep or another 4x4 to see the island. When it came to drop off that was easy as well. Just pulled up and waited for someone to check the vehicle, out in 5min.
Cons: Make sure you check to see the amount of gas they said they gave you to what is actually in the car.
4.4 Okay
3 Jan 2016
Troubles with the rental car....
Pros: Fixed the problems
Cons: Had to return our first rental car because the battery on the key was dying and if it went out the car would not start. The second car they gave me had a lot of dents in it. Then I noticed that they charged me more than what I was quoted when I rented the car. They honored the price, but of course it took time to do this.
3.6 Mediocre
18 Jan 2016
Pros: Nothing.
Cons: The car seemed old and had no usb ports. Wipers were substandard and windshield was hard to see through. Windshield and mirrors were dirty. I waited a long time in line at 11:30 p.m. after traveling for 10 hours and had a copy of my reservation ($135) in hand when I finally got to the counter. Agent insisted that in spite of my excellent insurance coverage and additional coverage through American Express, I needed Thrifty's liability insurance because "Hawaii is different. You absolutely need this, I promise you." Bill went from $135 to $278 for a really crappy car. Will not rent from Thrifty again.
8.8 Excellent
10 Apr 2016
Pros: Clean, newer vehicle. Very fast drop off and shuttle service.
Cons: Gave us a significantly larger vehicle than we reserved. Long wait at pickup. Tried to convince us to buy extra insurance and several other nickle and dime tactics.
6.8 Good
12 Apr 2016
Pros: The car was easy to drive, good on gas and reliable. Drop off service was good and quick - Vernon did an great job!
Cons: The car was not throughly vacumed and looked dirty. They did however quickly address this issue once I complained.
5.6 Okay
15 Apr 2016
Pros: Good midsize car but was scratched up
Cons: Waited FOREVER (over an hour) at 10pm with two little kids to get my car because they were horribly understaffed.
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Advantage reviews
Car hire locations
Advantage
Locations in Lihue
3273 Hoolimalima Pl
+1 808 245 5823
| Monday | 07:00 - 22:00 |
| Tuesday | 07:00 - 22:00 |
| Wednesday | 07:00 - 22:00 |
| Thursday | 07:00 - 22:00 |
| Friday | 07:00 - 22:00 |
| Saturday | 07:00 - 22:00 |
| Sunday | 07:00 - 22:00 |
- 7.0
- 6.8
- 7.3
- 6.6
- 7.3
Recent reviews
8.0 Excellent
4 Dec 2015
Kauai Sdvantage rental
Pros: Close to terminal
Quick pick up by shuttle
Cons: Reserved a full size car
Got a Mazda 6
That's not full size!
Car not that clean, could have been better
The car worked fine but I don't consider it full size
7.6 Good
6 Apr 2016
Pros: the price.
Cons: car had very little power. made noises at times suggesting it needed maintenance. interior a bit worn.
10.0 Excellent
17 Oct 2015
Great Accent
Pros: The Hyundai Accent hatch back did very well for us. The little car swallowed all of our luggage, had great cup holders, and was very nimble on the windy roads up and down the mountains/canyons.
Cons: They really will try and push you to upgrade to a larger car, but it's not necessary. A nice hatch back like the Accent works perfectly for a party of 2.
8.0 Excellent
18 Oct 2015
Pros: Great service at site
Cons: Vehicle missing exterior body trim and passenger inside ceiling handle broken
4.0 Okay
28 Oct 2015
Paid double what I was quoted
Cons: I made a reservation for a small car at $15/day. Had to pay double my quoted price because agency didn't have that type of car available at the moment thus forcing me to pay more. Terrible experience.
10.0 Excellent
1 Nov 2015
Great people
Pros: The employees are fun and engaging cars are not over priced and I enjoyed the overall experience
2.8 Mediocre
15 Nov 2015
Roaches
Pros: The vehicle drove nice
Cons: The shuttle was late to pick us up after we had seen an alamo and enterprise bus pass 5 times. We picked up the car and after driving we found roaches. We returned the car and very next car I checked had roaches. The third vehicle had roaches the third day but I decided to get Roach traps instead of dealing with advantage again
8.8 Excellent
28 Nov 2015
Cons: Customer service rep who checked us in tried to upsale us on insurance and gas in an unappreciated manner
2.0 Mediocre
29 Nov 2015
I felt discriminated against.
Cons: I was told because I lived in Hawai'i, I had to put down an extra $200 deposit. She also insisted they know my hotel and give proof that I had a return flight. She also gave me a warning that I would be charged extra if I got the car dirty or dragged sand in the interior. I am a medical doctor and I fly lots of places for both business and pleasure. I strongly recommend you never use this car rental company. Hertz and Avis have always given me excellent service and never demanded that I justify myself.
10.0 Excellent
12 Dec 2015
Pros: Outstanding service , car, and price. Quick and easy checkout and price
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Dollar reviews
Car hire locations
Dollar
Locations in Lihue
2440 Hoonani Road
+1 808 742 8351
| Monday | 07:00 - 14:00 |
| Tuesday | 07:00 - 14:00 |
| Wednesday | 07:00 - 14:00 |
| Thursday | 07:00 - 14:00 |
| Friday | 07:00 - 14:00 |
| Saturday | 08:00 - 12:00 |
| Sunday | 08:00 - 12:00 |
3250 Hoolimalima Place
+1 866 434 2226
| Monday | 06:00 - 20:30 |
| Tuesday | 06:00 - 20:30 |
| Wednesday | 06:00 - 20:30 |
| Thursday | 06:00 - 20:30 |
| Friday | 06:00 - 20:30 |
| Saturday | 06:00 - 20:30 |
| Sunday | 06:00 - 20:30 |
- 6.4
- 6.0
- 6.6
- 6.1
- 6.4
Recent reviews
2.4 Mediocre
12 Oct 2015
Pros: The car was cheap on gas.
Cons: Inside was very dirty at pick up. Outside the car was very scratched up and just bad quality.
5.6 Okay
19 Oct 2015
Dollar car rentL
Pros: Price of car was excellent in Kauai
Cons: Waiting in three different lines to get the car. First line 20 mins only two people working and 2 people just walking around . Then another line waiting for someone to bring the car. That person hurriedly went away then had to find someone waiting in another line to understand how to report the damages to the car
5.6 Okay
3 Nov 2015
Waited forever to pickup and drop off
Pros: The office location is convenient.
Cons: We had to wait two hours to get the car. They only had a couple employees waiting on dozens of customers. They know when the flights come in - why don't they staff up??
4.0 Okay
23 Nov 2015
Cockroaches
Pros: The free upgrade for our anniversary.
Cons: Cockroaches infested car got cockroaches in all our food.
9.6 Excellent
4 Dec 2015
Pros: Service
3.6 Mediocre
20 Dec 2015
Nightmare beginning to Paradise Vacation
Cons: Facilties in Lihue are abysmal. Waited nearly TWO HOURS to stand in line and pick up the rental car. Two/three people working the front counter and then even after you wait the first hour and a half, they make you wait longer while they "wash" and pull forward the car you just rented. It was so horribly organized, employees are unfazed by the enormous, show moving line. All in all TERRIBLE.
10.0 Excellent
3 Jan 2016
Pros: They were very easy to work with! Numerous buses were available to pick up and drop off from airport, star was very friendly and knowledgeable, everything was clean, and everyone was nice. Overall great experience and I will rent from Dollar again.
5.6 Okay
8 Jan 2016
Cons: Car was dirty, paperwork had been returned by the customer in front of me and issues directly to me with out any checks
8.4 Excellent
23 Jan 2016
Long lines, bad customer service
Pros: The car was well equipped and fun to drive.
Cons: The line to pickup took over 30 minutes. The customer service staff member was rude when I tried to extend the length of use, and was not interested in helping find an alternate vehicle.
8.4 Excellent
1 Mar 2016
Pros: Went very smooth
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Hertz reviews
Car hire locations
Hertz
Locations in Lihue
3250 Hoolimalima Pl
+1 808 245 3356
| Monday | 06:00 - 20:30 |
| Tuesday | 06:00 - 20:30 |
| Wednesday | 06:00 - 20:30 |
| Thursday | 06:00 - 20:30 |
| Friday | 06:00 - 20:30 |
| Saturday | 06:00 - 20:30 |
| Sunday | 06:00 - 20:30 |
- 5.8
- 6.7
- 6.9
- 5.4
- 5.9
Recent reviews
5.6 Okay
10 Mar 2017
Pros: Price was good.
Cons: There was an odor in the car, almost smelled like someone had smoked in it before and they tried to cover it up. The car itself was pretty beat up. Lots of dents and the hide a trunk was broken.
2.8 Mediocre
27 Mar 2017
Worst Car Hire Company Ever!!
Pros: Nothing..
Cons: The Service was bad, we had to wait 40 mins to get our car the company required 2 forms of ID but wernt advised in any communication prior to arriving that this was required, the customer service was really bad, the car was smelly, and not washed correctly, we were overcharged on our booking even though it was clearly defined in the booking. Rip offs.. taking advantage of people, will never use Hertz again other companies will be benefiting form us in the future
8.0 Excellent
29 Mar 2017
Solid. Trustworthy
Pros: Email stated my fees. That's what I paid. No surprises.
Quick pickup. Upgraded. Clean car.
Cons: Nothing
6.0 Good
22 Apr 2017
Cons: Vehicle inside was dirty, wipers were very bad, inside windshield was dirty
4.0 Okay
27 Apr 2017
Understaffed and unorganized
Cons: When we arrived to the airport in Lihue, the Hertz bus was nowhere to be found. Every other bus bus came by 2-3 times before one Hertz bus came by, we barely made it on the packed bus (which ended up working to our advantage because we were the first ones out). Ended up still waiting in line for 20 Minutes before seeing and agent. Finally when we got our paperwork, the car they had assigned us was not anywhere in the parking lot. We had to go back in and wait in line again for 20 minutes to ask where our car was. We were given another car and given a piece of paper to document any prior damage, but no pen to do so. When I noticed some scratches on the bumper, I had to go find a pen. All in all, it was;t a pleasurable experience.
8.4 Excellent
5 May 2017
Aloha
Pros: The vehicle was better than we had expected and very clean even thought it was pouring down rain when we picked it up. Drop off was super easy.
Cons: Check in was very slow. Not all of the employees behind the desk were helping people. One employee was working very hard to get through as many customers as she could. 2 other employees were not very useful.
6.8 Good
24 Sep 2016
Pros: service of rental and return
Cons: gas mileage and power....no more jeeps
8.0 Excellent
5 Oct 2016
Billing confusing
Cons: We reserved our car online & were quoted 225.09. When we turned in the car we were charged $103.56 which seemed like a lot since we had prepaid. It took a phone call to Hertz and checking my credit card statement to find out that our ACTUAL prepayment was $143.xx and not 225.09. This was confusing because we thought we were being charged a full third more & that did not "feel good." Thankfully, it all turned out ok. Our total was only a few dollars more than the quoted price.
6.0 Good
9 Oct 2016
Customer Service
Cons: The staff member that I dealt with was rude and pushy with the extra add one.
4.4 Okay
4 Nov 2016
Bait and Switch
Cons: We chose Hertz because it said clearly on the website that AAA members did not have to pay extra for a spouse to drive. the Lihue personnel would not honor this eventhough we had it in writing.
This is a breach of contract and we will not choose Hertz again
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National reviews
Car hire locations
National
Locations in Lihue
3276 Hoolimalima Pl
+1 844 914 1552
| Monday | 07:00 - 19:00 |
| Tuesday | 07:00 - 19:00 |
| Wednesday | 07:00 - 19:00 |
| Thursday | 07:00 - 19:00 |
| Friday | 07:00 - 19:00 |
| Saturday | 07:00 - 19:00 |
| Sunday | 07:00 - 19:00 |
- 9.3
- 9.3
- 9.3
- 10.0
- 7.3
Recent reviews
8.8 Excellent
27 Nov 2016
Good experience
Pros: Pick up and drop off went very smoothly. SUV was adequate and handled the island's roads very well. We had a late arriving flight and the office stayed open past normal hours to accommodate our reservation.
Cons: Expected a RAV4 - got a Hyundai SUV instead. Not a big deal though.
8.8 Excellent
2 Jan 2019
Overpriced
Pros: Car was fine staff was fast.
Cons: 4 days cost more than bringing it back & getting an upgrade for a week separately. Together price would have been $1500. Separately (2 reservations rather than 1) was $580 & $340.
Ridiculous.
9.6 Excellent
25 Aug 2019
Cons: Our experience was great. We were upgraded to a vehicle that best suited our needs at no cost.
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Avis reviews
Car hire locations
Avis
Locations in Lihue
3259 Hoolimalima Place
+1 808 245 7995
| Monday | 06:30 - 20:30 |
| Tuesday | 06:30 - 20:30 |
| Wednesday | 06:30 - 20:30 |
| Thursday | 06:30 - 20:30 |
| Friday | 06:30 - 20:30 |
| Saturday | 06:30 - 20:30 |
| Sunday | 06:30 - 20:30 |
- 7.1
- 7.4
- 7.2
- 6.8
- 6.9
Recent reviews
7.2 Good
2 Mar 2017
Vehicle problems
Pros: Upgrade from full-size to SUV was appreciated.
Cons: Ford Escape is not a decent vehicle in any case, but mine came with extremely loud road noise from tires, an immediate notice that it was time for an oil change, and another notice that the windshield washer fluid was low.
8.0 Excellent
15 Oct 2016
Car was clean but old
Pros: 45 thousand miles on a rental is to much
Cons: Too old
2.0 Mediocre
2 Jan 2017
Cons: They lied about the car description then overcharged me for another vehicle. I will NEVER rent from AVIS again.
9.2 Excellent
24 Feb 2017
Convertibles in Kauai
Pros: New car loaded with options
drop off was fast
Cons: too long to get car
5.2 Okay
17 Jun 2017
Cons: Inside of car was very dirty.
8.0 Excellent
23 Aug 2017
Pros: Good value.
Cons: Not the best customer service I've experienced at check-in.
7.6 Good
1 Nov 2017
Pick up slow, drop off excellent!
Pros: The drop off
Cons: The pick up was slow and arduous
4.8 Okay
1 Apr 2018
I do not recommend Avis in Lihue
Pros: Car was very comfortable and had no issues with operations.
Cons: Pick up and drop off was chaotic, customer service was very poor. Picking up the car took an hour because of long lines and slow service. It was clear they were backed up and did not have enough vehicles clean and ready to rent. Drop off was also poor, the return area was poorly marked and the attendant did nohad promptly acknowledge us or assist in directing us for our return.
8.0 Excellent
7 Apr 2018
Double price when cruise ship arrives.
Pros: Car was clean and nice full of fuel and ready to go. Process was fast and easy. Service and car were great, no complaints.
Cons: When I priced out the same car the day before it was half as much. My fault for not reserving it then I guess. I just don’t like price gouging. Even under the guise of supply and demand.
10.0 Excellent
7 Apr 2019
Pros: Is was easy to get and return
Cons: They were super
Rated no. 11
Economy Rent a Car
6.8 Good (9 reviews)
1 location in Lihue
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Economy Rent a Car reviews
Car hire locations
Economy Rent a Car
Locations in Lihue
3501 Rice St 1009
+1 808 652 1985
- 6.2
- 6.7
- 6.4
- 8.4
- 6.2
Recent reviews
4.0 Okay
15 Oct 2016
Stay away
Pros: The people were friendly and helpful
Cons: We rented a minivan from this place. It was the lowest line of the minivan and old. I was surprised it had automatic windows. No air conditioning in the back. We hoped to save some money, thinking all rental agencies were the same. We were wrong. We ended up spending more money on an inferior product cuz they charged us to have an extra driver, where most places will allow you to include your spouse.
The car was falling apart. the lining inside was coming down and one of the interior lights kept falling down too. Halfway thru the trip (we were there for a week), the unlock button on the remote stopped working. Luckily the key fob was new enough to have an actual key in the remote fob. So, we had to unlock the door manually everytime from that point on.
Overall, it was a mediocre experience. I wouldn't use this company again.
6.0 Good
5 Mar 2017
It did save us money...
Pros: ...but was it worth it. The van only had basic features. No A/C in back, no automatic rear doors, minimal driver controls. Battery on key fob went out. Very nice people working there.
9.6 Excellent
28 May 2018
Good value
Pros: Price, availability, More convenient than expected for an off airport rental location
Cons: No back-up camera
9.6 Excellent
23 Jun 2018
Worked Out Well
Pros: The pickup and drop off were so easy. Everyone was lovely
The car worked well and was clean. All good.
Cons: The price. But i think it was actually reasonable given the prices in Kauai and probably better than most.
10.0 Excellent
13 Oct 2018
5 star service
Pros: We were picked up by our friendly driver who was happy to answer any touristy question. On our way to the rental company, he called the guy in the office to get our car ready. The process was very speedy.
Cons: We did not get the type of car we ordered but nevertheless were happy with the rental company overall.
8.4 Excellent
24 Mar 2019
Pros: The staff was great. It was a super quick process.
Cons: The car was a little older. A newer one would have been nice. But it was still clean and very reliable.
4.0 Okay
8 Jul 2019
Pros: Car AC didn’t work, windows would shut, engine check lights on. Staff told us tough luck.
Cons: Better car or rate reduction for crappy car
3.6 Mediocre
2 Feb 2020
Pros: Staff was friendly
Cons: Our car had major issues. It was 13 years old with 100,00 miles on it. Windshield wipers didn't work, it started to overheat while we were sightseeing, the whole car would shake violently when you braked and the transmission was slipping gears when accelerating from a stop. It was like a bad joke.
6.0 Good
8 Feb 2020
Pros: Car was comfortable - outwardly seemed clean - staff was nice
Cons: Car smelled like cat pee almost from the time we drove out. The operation was very small and not what we expected from a front line car rental company - obviously contracted out. Not much inventory to pick from and I felt the professionalism was lacking - would never rent from them again. Gave us an uneasy feeling in regards to the paperwork we were given in the onset.
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Car hire locations
Sunnycars
Locations in Lihue
3073 Aukele St.
3276 Hoolimalima Pl
403 travellers who rented a car in Lihue gave the car agency they used an average rating of 7.3
Car rental locations in or near Lihue
Good to know
Most popular agency |
Alamo |
|---|---|
Most popular car type |
Compact |
Average price |
$67/day |
Good deal |
$60/day |
When to book a rental car in Lihue
Average daily price per month
Car hire prices as pick-up date approaches
-1 day
-2 days
Top tips for renting a car in Lihue
- Kauai has limited public transportation so if you are visiting, a hire car is really important. First, you’ll need a car to get around to restaurants, shops, and grocery stores. Additionally, numerous beaches and some of the more popular attractions like Waimea Canyon, Grove Farm, and Kauai Museum are a good distance from most hotels and resorts.
- Visiting Hawaii is a dream vacation for many. Kauai’s capital city, Lihue, is home to the largest and the most popular airport in the state. If flying into the Daniel K. Inouye International Airport, you’ll enjoy many conveniences, including six on-site hire car companies. The hire car offices are located outside of baggage claim. Access to other hire car agencies is also possible via a shuttle.
- In Kauai there are lots of bicyclists and pedestrians. While driving, you’ll need to keep an eye out for them. Additionally, note that there are some one-lane bridges on the island. Read up on one lane bridge etiquette before driving on one to be prepared.
- If you live in a big city, you’ll feel as though there is little to no rush hour in Lihue. However, the busiest traffic time in Lihue starts in the morning at about 7 a.m., when residents are headed to work, and continues through around 8:30 a.m. The evening commute begins a little earlier than in most other cities (around 3:30 p.m.) and continues to about 6 p.m.
- 25% of our users found rental cars in Lihue for $60 or less
- Book your rental car in Lihue at least 1 day before your trip in order to get a below-average price