Lihue car rentals
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Lihue, Kaua'i, HI, United States
30 Jun — 7 Jul
Same drop-off
Lihue, Kaua'i, HI, United States
Thu 30/6
Noon
Thu 7/7
Noon
Driver's age:
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Lihue car rental reviews and directory
Alamo
9.2
Excellent
151 reviewsCleanliness
9.0
Comfort
9.2
Pick-up/Drop-off
9.3
Value for money
8.7
One location in Lihue
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Reviews
10.0 Excellent
Jun 2021
Pros:
Very easy pick up and drop off, shuttle to and from was promptCons:
Most expensive car rental I’ve ever had!10.0 Excellent
May 2021
Pros:
Very helpfulCons:
more employees when checking out would be helpful10.0 Excellent
Apr 2021
Pros:
Very good good service on phone helpful people2.0 Mediocre
Apr 2021
Pros:
Staff was horrible on pickupCons:
Quit ding the State's job and just rent the car10.0 Excellent
Apr 2021
Pros:
Staff was so upbeat and friendly.Cons:
Long line so it took 1.5 hr to get our car but not their fault since 2 planes arrived at same time.10.0 Excellent
Apr 2021
Pros:
Great car and customer serviceThrifty
5.7
Okay
129 reviewsMost popular
Cleanliness
6.8
Comfort
7.2
Pick-up/Drop-off
5.5
Value for money
5.8
One location in Lihue
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Reviews
8.0 Excellent
May 2021
Pros:
Everything was as expectedCons:
check in was busy at no fault of the rental car companies6.0 Good
May 2021
Pros:
The car worked wellCons:
Check in procedure. We had to wait in line for over one hour.2.0 Mediocre
Mar 2021
Pros:
We were unable to go to Hawaii because of COVID. They charged us over $700.00 for a car we never used. I will never book thru Priceline or use Thrifty ever again. Trying to talk to them about this was a waste of time. They just kept repeating that the reservation was not cancelable.Cons:
Recognize that the traveler can't foresee state law changes and that charging people for a car they never used is both immoral, bad business practice and pisses people off. I will never use Priceline or Thrifty again. And we travel all over the world.4.0 Okay
Nov 2020
Pros:
Dropoff was comparatively easierCons:
Waited in line for two hours to pickup the car.10.0 Excellent
Jun 2020
Pros:
Fast, friendly service. The agents explained everything and made it very easy on me.10.0 Excellent
Apr 2020
Pros:
Easy process and professional serviceCons:
N/ADollar
5.5
Okay
185 reviewsBest rated
Cleanliness
6.6
Comfort
6.9
Pick-up/Drop-off
5.7
Value for money
5.5
2 locations in Lihue
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Reviews
6.0 Good
May 2021
Pros:
The woman outside checking on reservations was very kind. The billing was not easy to understand. When you place the order it says you were charged the quoted amount. When you are at the counter they give you an additional bill. Seemed to add up to the original amount but was confusing.Cons:
The billing part could have been better. The car was not very clean inside but was a good car and comfortable. The staffing was very understaffed. Three car rental companies inside and only one or two staff. Should be one staff person per car company. Very long wait in line.2.0 Mediocre
May 2021
Pros:
That we had a working vehicle. Thats about it.Cons:
Stop over promising vehicles to so many people!! We should not have had to wait 3 HOURS to get a car we already half paid for. Ridiculous!! When we returned our car, the line was even longer! I am outraged by how disorganized and unprofessional this company is. Never renting from them again.6.0 Good
May 2021
Pros:
It was a good model car that worked well and had lots of space.Cons:
The car could have been newer and inside less worn. The car had scratches all around the exterior. The worst part were the additional $300 in fees for pickup and drop off of the car after I paid in advance of the car.2.0 Mediocre
May 2021
Pros:
Nothing! Will never use Dollar Rental again!Cons:
I booked our car 3 months ahead of our trip. Called 2 weeks prior to our trip to confirm we did have a car and they confirmed we did have a car. The day before our trip, they called and said they were closed on the weekends so we would not have a car! They also said they were calling "as a courtesy" and were not required to call us!!!!!! That left us stranded. Found out they changed their hours a week prior to our trip but they never bothered to call us until the day before. And then to have the audacity to tell us they were calling as a "courtesy"!8.0 Excellent
May 2021
Pros:
Drop off easy.Cons:
Took a little over a hour in line to pick up the car.2.0 Mediocre
Apr 2021
Cons:
Waited >1 .5 hours only to be assigned a much smaller car than we had reserved- included significant bodywork damage- such poor service we just decided to take it rather than wait another hour for them to get it right. Go elsewhere- the prices would be a rip off if they even had marginally decent service- which they don’tBudget
5.2
Okay
133 reviewsCleanliness
6.6
Comfort
6.6
Pick-up/Drop-off
5.2
Value for money
5.3
One location in Lihue
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Reviews
2.0 Mediocre
May 2021
Pros:
The staff member was EXCELLENT and the size of the vehicle suited our needs.Cons:
#1 We had an hour wait in line (with a toddler) and no seating available. Then another hour wait in the hawaii sun with no seating available to take possession of the vehicle. Total of a 2 hour wait to get our vehicle. #2 The vehicle was FILTHY inside, numerous dings, scratches and paint chips to the exterior. The interior rooftop trim was hanging down and the transmission cut out numerous times during the week; causing a false sense of security when thinking the vehicle was parked in (P).2.0 Mediocre
May 2021
Pros:
Arrived and Budget had no cars despite us having a reservation. Talked to one person who finally received a car after waiting 5-1/2 hours!!! I called the Budget national number and they said that “ other reservation services like Kayak generate reservation numbers without actually having cars”Cons:
I guess the lesson learned is NOT to reserve vehicles through a 3rd party and NOT deal with Budget who obviously did not even offer any sort of solution.7.2 Good
Jan 2020
Cons:
Pickup line was way too long- over half hour waiting.6.0 Good
Jan 2020
Pros:
Drop off was very efficientCons:
Wait to get the car was excruciating. Surely you can have a better check in system. Also 2nd day my daughters wanted to be added as drivers. Process was even slower. When you are on holiday you don’t want to waste your time standing in lineups. The inside of the car was not clea10.0 Excellent
Dec 2019
Pros:
Budget had a selection of cars over the holidays, whereas other car companies were sold out. The cost for our car was reasonable for the season: $770 for four days. Not cheap but we were relieved to find a car. The mileage was unbelievable. We drove all around the island for four days and only spent $40 on fuel. Pick up and drop off were easy.Cons:
The price could’ve been a bit lower. Also we had to extend five hours and that raises the price over $200. That was painful.4.4 Okay
Nov 2019
Cons:
Long waits...Hertz
3.5
Mediocre
141 reviewsCleanliness
5.0
Comfort
3.0
Pick-up/Drop-off
3.0
Value for money
2.0
One location in Lihue
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Reviews
10.0 Excellent
Jun 2022
2.0 Mediocre
Dec 2021
4.0 Okay
Dec 2021
10.0 Excellent
Aug 2017
Pros:
Price was lower than quoted. I had a small accident with two small dents and they were very reasonable.5.2 Okay
Aug 2017
Pros:
The car was fine. The staff is very reasonable and friendly given the challenge at the Lihue-Kauai location.Cons:
The shuttle buses are too small to accommodate the demand after a flight arrives, so you may have to wait several shuttles to get onboard and to the rental car location. Once there, the line is slow--- not uncommon for rental agencies, but one would think they could figure this out. Most damning, After waiting in line for the rental car and getting the paperwork finalized, we had to wait another half hour for the car to be ready. They said it was being cleaned. We waited with another 40 people. There has got to be a better way to run this location. There's either a management problem or a shortage of employees.2.0 Mediocre
Aug 2017
Pros:
The car was fine but the experience of picking it up in Kauai was so miserable I don't think I would ever use Hertz again. We were told there were no cars when we arrived at the lot. A smug agent informed people that the agreement was for a car sometime that day and not at any particular time. What a way to start your vacation in paradise. It took a long time before they even would predict when a car might be available. Then I was told a car was on the lot but I would need to wait for it to be cleaned. Inconsiderate and incompetent service. A large group of really unhappy customers basically begging to take any car they could find. No apologies.Cons:
See above.Enterprise
8.7
Excellent
82 reviewsCleanliness
8.6
Comfort
8.8
Pick-up/Drop-off
7.3
Value for money
8.4
3 locations in Lihue
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Reviews
6.0 Good
Apr 2021
Pros:
Staff was wonderful. Car was clean and ready for pick up.Cons:
Location is NOT at airport - there is NO shuttle. Uber / Lyft are NOT readily available. Must rely on taxi, which is hit or miss from the airport. I had to walk the 1.8 miles from the airport to get to Enterprise before it closed.10.0 Excellent
Feb 2020
Pros:
We loved how smoothly and efficiently the check in and return went.9.6 Excellent
Jul 2019
Cons:
Car was a little hard to get into.10.0 Excellent
Jun 2019
Pros:
Check in staff rocked. Super easy drop off.10.0 Excellent
May 2019
Pros:
This Lihue location was fast, helpful and easy.10.0 Excellent
Feb 2019
Pros:
Agents that I talked to were very friendly and helpful. Would definitely book at the Marriott again, very easy.Cons:
nothing, everything worked out great. We had the car for a month and no problems at all.Avis
5.0
Okay
31 reviewsCleanliness
5.5
Comfort
6.0
Pick-up/Drop-off
5.0
Value for money
4.5
One location in Lihue
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Reviews
10.0 Excellent
Dec 2019
Pros:
The check in cashier was super sweet. Had lots of great travel advice, understood that we were tired from our flight and gave top notch customer service.4.0 Okay
Dec 2019
Pros:
First car needed maintenance. They should have known this. The battery died in the parking lot.Cons:
Car might have worked.8.0 Excellent
Jul 2019
Cons:
Rental car pick up had a very long line10.0 Excellent
Apr 2019
Pros:
Is was easy to get and returnCons:
They were super8.0 Excellent
Apr 2018
Pros:
Car was clean and nice full of fuel and ready to go. Process was fast and easy. Service and car were great, no complaints.Cons:
When I priced out the same car the day before it was half as much. My fault for not reserving it then I guess. I just don’t like price gouging. Even under the guise of supply and demand.4.8 Okay
Apr 2018
Pros:
Car was very comfortable and had no issues with operations.Cons:
Pick up and drop off was chaotic, customer service was very poor. Picking up the car took an hour because of long lines and slow service. It was clear they were backed up and did not have enough vehicles clean and ready to rent. Drop off was also poor, the return area was poorly marked and the attendant did nohad promptly acknowledge us or assist in directing us for our return.Payless
4.2
Okay
80 reviewsCleanliness
6.1
Comfort
6.2
Pick-up/Drop-off
3.4
Value for money
4.2
One location in Lihue
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1.9 Horrible
Jul 2021
2.0 Mediocre
May 2021
Cons:
Waited in line for over 2 hours to receive my car. One person was working behind the desk for 50 customers while other employees watched and chatted. Truly terrible.4.0 Okay
May 2021
Cons:
It was over a 2 hour wait to pick up the car.4.0 Okay
May 2021
Cons:
Horrible trying to get a car then flat tire the first day. No support, no tire replacement details, had police call in order to get them to respond to us. Brutal.4.0 Okay
May 2021
Pros:
Our car was upgraded for the wait and trouble.Cons:
The shuttle driver never came to pick us up. After waiting 30 minutes we had to get another car rental company shuttle to take us over to the location. Then we waited 2 1/2 hours to get up to get our car.8.0 Excellent
May 2021
Cons:
Located next to all the other rental places. My only complaint was that the Payless name was not listed anywhere on the airport car rental signs or on the shuttle bus.Advantage
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Lihue
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5.6 Okay
Apr 2019
Pros:
They tried to charge us $50 for returning a Jeep with the roof down despite never having informed us this is an activity that we would be charged for. Either inform us or don’t charge.6.0 Good
Jul 2017
Pros:
The front desk is very mean9.2 Excellent
Jul 2017
Pros:
Got a brand new car in minutes and drop-off was just as easy.8.8 Excellent
May 2017
Pros:
Friendliness of staffCons:
Nothing9.6 Excellent
May 2017
Pros:
Fast and courteous service, clean vehicle, good priceCons:
Received a Jeep Renegade as an upgrade. Some quirky controls, but we liked the high clearance and 4WD.2.0 Mediocre
Mar 2017
Pros:
They were friendly while they apologize for giving your car away and only having to "upselled" you.Cons:
They will give your car "away" if you are running late and then only have higher end vehicles that they upsell you on. Happened to several people, seems like a pattern-even though you have a non-refundable deposit -they will give your car away if an hour later than time you designate. Class action anyone?Economy Rent a Car
10.0
Excellent
14 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
One location in Lihue
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6.0 Good
Feb 2020
Pros:
Car was comfortable - outwardly seemed clean - staff was niceCons:
Car smelled like cat pee almost from the time we drove out. The operation was very small and not what we expected from a front line car rental company - obviously contracted out. Not much inventory to pick from and I felt the professionalism was lacking - would never rent from them again. Gave us an uneasy feeling in regards to the paperwork we were given in the onset.3.6 Mediocre
Feb 2020
Pros:
Staff was friendlyCons:
Our car had major issues. It was 13 years old with 100,00 miles on it. Windshield wipers didn't work, it started to overheat while we were sightseeing, the whole car would shake violently when you braked and the transmission was slipping gears when accelerating from a stop. It was like a bad joke.4.0 Okay
Jul 2019
Pros:
Car AC didn’t work, windows would shut, engine check lights on. Staff told us tough luck.Cons:
Better car or rate reduction for crappy car8.4 Excellent
Mar 2019
Pros:
The staff was great. It was a super quick process.Cons:
The car was a little older. A newer one would have been nice. But it was still clean and very reliable.10.0 Excellent
Oct 2018
Pros:
We were picked up by our friendly driver who was happy to answer any touristy question. On our way to the rental company, he called the guy in the office to get our car ready. The process was very speedy.Cons:
We did not get the type of car we ordered but nevertheless were happy with the rental company overall.9.6 Excellent
Jun 2018
Pros:
The pickup and drop off were so easy. Everyone was lovely The car worked well and was clean. All good.Cons:
The price. But i think it was actually reasonable given the prices in Kauai and probably better than most.National
8.5
Excellent
17 reviewsCleanliness
8.5
Comfort
9.0
Pick-up/Drop-off
8.0
Value for money
7.0
One location in Lihue
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9.6 Excellent
Aug 2019
Cons:
Our experience was great. We were upgraded to a vehicle that best suited our needs at no cost.8.8 Excellent
Jan 2019
Pros:
Car was fine staff was fast.Cons:
4 days cost more than bringing it back & getting an upgrade for a week separately. Together price would have been $1500. Separately (2 reservations rather than 1) was $580 & $340. Ridiculous.8.8 Excellent
Nov 2016
Pros:
Pick up and drop off went very smoothly. SUV was adequate and handled the island's roads very well. We had a late arriving flight and the office stayed open past normal hours to accommodate our reservation.Cons:
Expected a RAV4 - got a Hyundai SUV instead. Not a big deal though.4.0 Okay
Dec 2021
10.0 Excellent
Nov 2021
10.0 Excellent
Nov 2021
10.0 Excellent
Oct 2021
9.6 Excellent
Aug 2019
Cons:
Our experience was great. We were upgraded to a vehicle that best suited our needs at no cost.8.8 Excellent
Jan 2019
Pros:
Car was fine staff was fast.Cons:
4 days cost more than bringing it back & getting an upgrade for a week separately. Together price would have been $1500. Separately (2 reservations rather than 1) was $580 & $340. Ridiculous.Sunnycars
No score is available
Cleanliness
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Comfort
-
Pick-up/Drop-off
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Value for money
-
2 locations in Lihue
Advance Car And Truck Rental
No score is available
Cheapest deal
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Lihue
from $35/dayLocations in Lihue
3273 Hoolimalima Pl Suite A, Lihue, Kauai County, Hawaii
+1 808 245 5823
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Easirent
No score is available
Cleanliness
-
Comfort
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Pick-up/Drop-off
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Value for money
-
One location in Lihue
Locations in Lihue
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Elita Rent A Car
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Lihue
Locations in Lihue
Lihue Kauai Island Airport LIH
+1 808 245 5823
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keddy by Europcar
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Lihue
Locations in Lihue
3273 Hoolimalima Place, Lihue
+1 808 245 5823
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1054 travellers who rented a car in Lihue gave the car agency they used an average rating of 6.1
Car hire locations in or near Lihue
When to book a rental car in Lihue
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Top tips for hiring a car in Lihue
- Kauai has limited public transportation so if you are visiting, a hire car is really important. First, you’ll need a car to get around to restaurants, shops, and grocery stores. Additionally, numerous beaches and some of the more popular attractions like Waimea Canyon, Grove Farm, and Kauai Museum are a good distance from most hotels and resorts.
- Visiting Hawaii is a dream vacation for many. Kauai’s capital city, Lihue, is home to the largest and the most popular airport in the state. If flying into the Daniel K. Inouye International Airport, you’ll enjoy many conveniences, including six on-site hire car companies. The hire car offices are located outside of baggage claim. Access to other hire car agencies is also possible via a shuttle.
- In Kauai there are lots of bicyclists and pedestrians. While driving, you’ll need to keep an eye out for them. Additionally, note that there are some one-lane bridges on the island. Read up on one lane bridge etiquette before driving on one to be prepared.
- If you live in a big city, you’ll feel as though there is little to no rush hour in Lihue. However, the busiest traffic time in Lihue starts in the morning at about 7 a.m., when residents are headed to work, and continues through around 8:30 a.m. The evening commute begins a little earlier than in most other cities (around 3:30 p.m.) and continues to about 6 p.m.
- 25% of our users found rental cars in Lihue for $196 or less
- Book your rental car in Lihue at least 1 day before your trip in order to get a below-average price