Recent reviews
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10.0
Pros: It was overall super easy to work with Alamo's staff. Quick, friendly, witty and useful. What more can Kauai's visitors ask for?
Cons: As one of the member of Alamo staff said: "We want you to come and leave happy". I agree 100% with that statement . We lived it!!!
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8.8
Cons: We had a wonderful experience with the Jeep we rented from Alamo however it was not the car we reserved. Also the check in process was stressful in that we felt pressured to buy Alamo insurance when we had already paid for additional coverage with another carrier. Drop off was smooth and easy.
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10.0
Pros: Easy pick up, new and spotless SUV and easy drop off!
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7.2
Pros: When we arrived, they didn't have the car that we had reserved and what they did have was too small in terms of trunk space. It took a longer time than expected to finally get the car issue resolved, but the manager stepped in and was helpful in getting us the upgrade into a car that would work.
Cons: The time it took to get into the correct car and expecting the same car that you reserve.
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10.0
Pros: Staff was very friendly and accommodating. The whole process was great.
Cons: ???
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10.0
Pros: Fast, friendly and efficient. All the vehicles in the lot looked newer and clean. We ended up with a brand new vehicle, 6mi on the odometer.
Cons: Can’t really say.
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8.0
Pros: Fast and easy.
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10.0
Pros: Good value. The office was very accommodating when we asked to switch the model of our car. Great customer service.
Cons: Most of the self check-in kiosks were broken when we arrived. Slowed down the line considerably.
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10.0
Pros: They made the pickup, selection, and drop off process really easy. We have had some bad experiences with car rental companies before but this was not one of them. I would definitely recommend
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10.0
Pros: Friendly and fast
Cons: Cheaper price otherwise not much
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7.6
Pros: I loved that the staff was super friendly even thought our flight arrived in late. I love that the staff at night was super friendly when returning as well. They were very lovely! Especially Christopher? sp?
Cons: The van was NOT clean when we received it. There was sand inside, the dash was dusty, there was some sort of liquid that was spilled all down the back of the console, there was garbage in the cup holders and the side doors. It would have been great if it was clean when I picked it up.
review from
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10.0
Pros: Staff nice and pick up and drop off super easy!
review from
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10.0
Pros: It was overall super easy to work with Alamo's staff. Quick, friendly, witty and useful. What more can Kauai's visitors ask for?
Cons: As one of the member of Alamo staff said: "We want you to come and leave happy". I agree 100% with that statement . We lived it!!!
review from
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8.8
Cons: We had a wonderful experience with the Jeep we rented from Alamo however it was not the car we reserved. Also the check in process was stressful in that we felt pressured to buy Alamo insurance when we had already paid for additional coverage with another carrier. Drop off was smooth and easy.
review from
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10.0
Pros: Easy pick up, new and spotless SUV and easy drop off!
review from
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10.0
Pros: Staff was very friendly and accommodating. The whole process was great.
Cons: ???
review from
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10.0
Pros: Fast, friendly and efficient. All the vehicles in the lot looked newer and clean. We ended up with a brand new vehicle, 6mi on the odometer.
Cons: Can’t really say.
review from
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10.0
Pros: Good value. The office was very accommodating when we asked to switch the model of our car. Great customer service.
Cons: Most of the self check-in kiosks were broken when we arrived. Slowed down the line considerably.
review from
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10.0
Pros: They made the pickup, selection, and drop off process really easy. We have had some bad experiences with car rental companies before but this was not one of them. I would definitely recommend
review from
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10.0
Pros: Friendly and fast
Cons: Cheaper price otherwise not much
review from
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10.0
Pros: Staff nice and pick up and drop off super easy!
review from
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7.2
Pros: When we arrived, they didn't have the car that we had reserved and what they did have was too small in terms of trunk space. It took a longer time than expected to finally get the car issue resolved, but the manager stepped in and was helpful in getting us the upgrade into a car that would work.
Cons: The time it took to get into the correct car and expecting the same car that you reserve.
review from
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8.0
Pros: Fast and easy.
review from
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7.6
Pros: I loved that the staff was super friendly even thought our flight arrived in late. I love that the staff at night was super friendly when returning as well. They were very lovely! Especially Christopher? sp?
Cons: The van was NOT clean when we received it. There was sand inside, the dash was dusty, there was some sort of liquid that was spilled all down the back of the console, there was garbage in the cup holders and the side doors. It would have been great if it was clean when I picked it up.
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