Guest reviews
Overall rating
7.6
Good
Based on 2,247 reviews
Cleanliness
6.7
Comfort
8.0
Pick-up/Drop-off
8.0
Value for money
7.7
Pros
"Easy drop, very friendly staff."
(in 854 reviews)
"Friendly staff and super helpful."
(in 577 reviews)
"Friendly staff, easy pick up."
(in 577 reviews)
Cons
"The car smelled like marijuana"
(in 198 reviews)
"Didn't have the car I reserved."
(in 99 reviews)
"Awful customer service, blatantly rude"
(in 148 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
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car was clean
great car
car available
great service
easy drop
car was great
drop off the car
returned the car
friendly staff
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airport location
car smelled
-
8.0
Pros: The staff were good. Was just disappointed that the car I ordered was not what I received .
review from
-
2.0
Cancelled our reservation without our consent
Cons: We checked in to Avis expecting the car we reserved online, and rudely told us our reservation was cancelled, which we never did. Didn’t offer reason how that happened or any effort to help us out!! Just told us it was cancelled and they had no more cars available. Really put us in a bind with 3 kids in a foreign country.
review from
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8.4
Pros: Agent was pleasant & helpful!
Cons: The car could have been cleaner, especially inside at pick up! There were crumbs & popcorn in the console area & on the floor. Windshield needed cleaning inside & out.
review from
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8.0
Pros: very competitive price and the desk girl was very pleasant and try to find an agreement on which car to give us since the one ordered was not available anymore
Cons: we have some trouble when giving back the key because it was night and we didn't know where the key box was. we tried to contcact the customer service number but they didn't answer. Anyway, it was not a big deal because we give back the key the day after.
review from
Other suppliers in Innsbruck scored
Where can I find Avis hire cars in Innsbruck?
Fuerstenweg 180, Avis car rentals
Address
Fuerstenweg 180Hours
| Monday | 07:30 - 18:45 |
| Tuesday | 07:30 - 18:45 |
| Wednesday | 07:30 - 18:45 |
| Thursday | 07:30 - 18:45 |
| Friday | 07:30 - 18:45 |
| Saturday | 07:30 - 18:45 |
| Sunday | 08:00 - 18:45 |
Phone
+43 512 571 754FAQs about renting a car from Avis in Innsbruck
How many car hire locations does Avis have in Innsbruck?
Avis has 2 car hire locations in Innsbruck. Take a look at our Avis hire location map to find the best car hires near you.
Does Avis have a car hire location at the airport: Kranebitten airport (INN)?
Yes
Does Avis offer shuttle or airport pick-up services from Kranebitten airport (INN)?
Yes
