Best Auckland hotels near Aotea Centre
Cordis, Auckland is designed for on-the-go guests who welcome heartfelt service and unique local experiences. Situated in the lively uptown area near Upper Queen Street and Karanghape Road, Cordis, Auckland is surrounded by a vibrant neighbourhood with the city’s best tourist sites within walking distance. From this central location, guests can stroll to the Auckland Domain or explore Auckland's museums, galleries and thriving retail scene. Guests enjoy free Internet and WiFi, coffee making facilities and modern USB chargers in all rooms. Two restaurants and a luxury day spa provide stylish places to relax and unwind.
Overall 9.2 Excellent
Based on 6,659 reviews
All reviews
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- Couples
- Families
- Solo
- Business
Excellent
8.8
Pros: Great central location - easy to access to and from the motorway
Excellent
10.0
Pros: Very friendly staff. Magnificent breakfast. Very comfortable room.
Excellent
10.0
Pros: Very comfortable beds. The best breakfast buffet I’ve ever seen and eaten
Excellent
10.0
Pros: Staff were friendly and professional. The room was clean and bed was comfortable!
Excellent
10.0
Pros: Staff are always super helpful and friendly, I would probally have breakfast there more often if it was a little more affordable but love staying at the Cordis.
Excellent
10.0
Pros: Excellent customer service. All staff pleasant polite and very helpful. Could not fault our stay
Okay
5.4
Excellent
10.0
Pros: Good location to find but noisy due to the central location. Excellent breakfast buffet.
Excellent
10.0
Pros: Everything always have a great experience
Excellent
9.6
Pros: The buffet breakfast was pretty good. I loved the entrance to the property itself - very spacious and always with a low hum of activity and a luxurious (if not a little dated) ambiance. The location is good if you're intending to go to the war memorial museum and/or the winter gardens. It was a great location for our needs as it was close to the family we were visiting but also close to Queen Street for meals and shops. The room was spacious, comfortable and clean and furnished in a deco style. Staff were fabulous from the get go. Our check in was very pleasant and our enquiries during our stay were managed with professionalism and patience.
Excellent
10.0
Pros: Perfect location, free shuttle bus into town, staff professional and friendly. Stayed in Executive room and all food, facilities couldn't be faulted.
Excellent
9.6
Pros: The staff were fantastic! From the moment we arrived, the concierge opened car doors, welcomed us and directed us to the reception area. Mark, Lobby Bar, was exceptional.
Details
Reviews
Overall 9.2 Excellent
Based on 6,659 reviews
Service
9.2
Breakfast
8.8
Vibe
8.7
Wellness
8.5
Amenities
8.5
Cleanliness
8.5
Room
8.4
Food
8.2
Pool
8.1
Location
8.0
Comfort
7.7
WiFi
7.2
Value
6.6
Service
9.7
Breakfast
9.0
Room
8.9
Comfort
8.8
Cleanliness
8.5
Amenities
8.5
Vibe
8.3
Location
7.9
Wellness
7.8
Service
9.6
Breakfast
9.0
Amenities
8.6
Cleanliness
8.5
Food
8.4
Vibe
8.1
Wellness
8.1
Location
8.0
Pool
7.7
Room
7.2
Breakfast
9.1
Service
8.7
Amenities
8.5
Room
8.4
Vibe
8.3
Location
7.6
Wellness
7.5
Comfort
7.2
Pool
7.0
Value
7.0
Service
9.1
Breakfast
9.0
Amenities
8.5
Room
8.3
Food
8.2
Location
8.2
Vibe
8.1
Comfort
8.0
8.8 Excellent
Pros: Great central location - easy to access to and from the motorway
Cons: The bathroom had an over the bath shower which was not that easy for my elderly mother to access. Would rather have just the shower with no bath to climb over.
10.0 Excellent
Pros: Very friendly staff. Magnificent breakfast. Very comfortable room.
Cons:
10.0 Excellent
Pros: Very comfortable beds. The best breakfast buffet I’ve ever seen and eaten
Cons:
10.0 Excellent
Pros: Staff were friendly and professional. The room was clean and bed was comfortable!
Cons:
10.0 Excellent
Pros: Staff are always super helpful and friendly, I would probally have breakfast there more often if it was a little more affordable but love staying at the Cordis.
Cons: I personally dont like the turn down service as at that time I am usually chilling or soaking in the bath so it is a diturbance I dont like but I appreciate that some peole do.
10.0 Excellent
Pros: Excellent customer service. All staff pleasant polite and very helpful. Could not fault our stay
Cons:
5.4 Okay
Pros:
Cons: Took ages to get checked in these was nothing in room to inform of the room services TV ext
10.0 Excellent
Pros: Good location to find but noisy due to the central location. Excellent breakfast buffet.
Cons: Parking charge was $45(NZD) a day. Be aware.
10.0 Excellent
Pros: Everything always have a great experience
Cons: Just that when I order drinks from the lounge they always forget an I am waiting 30+ mins an have to remind them. Second time this has happened which is ashame.
9.6 Excellent
Pros: The buffet breakfast was pretty good. I loved the entrance to the property itself - very spacious and always with a low hum of activity and a luxurious (if not a little dated) ambiance. The location is good if you're intending to go to the war memorial museum and/or the winter gardens. It was a great location for our needs as it was close to the family we were visiting but also close to Queen Street for meals and shops. The room was spacious, comfortable and clean and furnished in a deco style. Staff were fabulous from the get go. Our check in was very pleasant and our enquiries during our stay were managed with professionalism and patience.
Cons: It's hard to find fault. While the room appeared to have been recently refurbished, other areas of the property remain in need of an update. Having said that, there's a grandeur reminiscent of a 19th century cruise ship that is quite charming.
10.0 Excellent
Pros: Perfect location, free shuttle bus into town, staff professional and friendly. Stayed in Executive room and all food, facilities couldn't be faulted.
Cons: There was nothing we could fault.
9.6 Excellent
Pros: The staff were fantastic! From the moment we arrived, the concierge opened car doors, welcomed us and directed us to the reception area. Mark, Lobby Bar, was exceptional.
Cons: To avoid crowds, I suggest booking dinner between/outside of buffet service.
Cordis, Auckland is designed for on-the-go guests who welcome heartfelt service and unique local experiences. Situated in the lively uptown area near Upper Queen Street and Karanghape Road, Cordis, Auckland is surrounded by a vibrant neighbourhood with the city’s best tourist sites within walking distance. From this central location, guests can stroll to the Auckland Domain or explore Auckland's museums, galleries and thriving retail scene. Guests enjoy free Internet and WiFi, coffee making facilities and modern USB chargers in all rooms. Two restaurants and a luxury day spa provide stylish places to relax and unwind.
Boutique Hotel in heritage building with 25 rooms, 1 Restaurant, 2 Bars, 5 meeting rooms. Art Deco styled with mid century modern furniture. Room features: complimentary wifi, AC, sound proof, safe, minibar, comp tea/coffee, 24 hr room service, pillow menu, velvet bathrobe, deep bath, separate shower, underfloor heading. Location: City centre, walking distance to key attractions. Amenities: concierge service, dry cleaning services, valet parking, access to gym
Overall 9.2 Excellent
Based on 617 reviews
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- Solo
Excellent
10.0
Pros: Beautiful decor and wonderful ambience. The bathroom was gorgeous! Breakfast was lovely and the staff were so friendly. Felt like a real treat to stay there.
Excellent
10.0
Pros: The heated bathroom tiled floor Very quiet Great convenient and central location Very friendly staff
Excellent
10.0
Pros: Room quiet, bed comfortable
Excellent
10.0
Pros: Really good value for money, big room, extremely clean, fantastic decor, attention to details (loved the use of ecostore products), welcoming and passionate staff, will be back
Excellent
10.0
Pros: The rooms are incredible. The bed is comfortable. Most of all, the staff is welcoming and accommodating. Great location to walk to the Wintergardens, sky tower, ferries, and amazing restaurants.
Excellent
9.6
Pros: Friendly receptionist
Excellent
10.0
Pros: Very comfortable and great decor
Excellent
8.2
Pros: Breakfast was good, staff was very courteous!
Excellent
9.6
Pros: Great place, great location, very friendly and helpful staff.
Excellent
9.2
Pros: Breakfast started very early - this was very handy for me WIFI was good Room was lovely - bathroom awesome.
Excellent
10.0
Pros: Staff were great, rooms were large and very stylish.
Excellent
10.0
Pros: Great staff, decor and food! The free breakfast was superb and the coffee decent. Enjoyed the soaking tub. The soaps were locally sourced and cruelty free and smelled wonderful.
Details
Reviews
Overall 9.2 Excellent
Based on 617 reviews
Location
9.9
Service
9.3
Vibe
9.0
Bar
8.8
Room
8.6
WiFi
8.6
Amenities
8.5
Food
8.4
Breakfast
8.3
Comfort
8.3
Cleanliness
8.0
Location
9.9
Service
9.1
Vibe
8.9
Amenities
8.8
Comfort
8.6
Room
8.5
Breakfast
8.4
Food
8.2
Service
9.4
Room
7.9
10.0 Excellent
Pros: Beautiful decor and wonderful ambience. The bathroom was gorgeous! Breakfast was lovely and the staff were so friendly. Felt like a real treat to stay there.
Cons: Couldn’t fault it.
10.0 Excellent
Pros: The heated bathroom tiled floor Very quiet Great convenient and central location Very friendly staff
Cons: Nothing
10.0 Excellent
Pros: Room quiet, bed comfortable
Cons:
10.0 Excellent
Pros: Really good value for money, big room, extremely clean, fantastic decor, attention to details (loved the use of ecostore products), welcoming and passionate staff, will be back
Cons:
10.0 Excellent
Pros: The rooms are incredible. The bed is comfortable. Most of all, the staff is welcoming and accommodating. Great location to walk to the Wintergardens, sky tower, ferries, and amazing restaurants.
Cons:
9.6 Excellent
Pros: Friendly receptionist
Cons: Breakfast service
10.0 Excellent
Pros: Very comfortable and great decor
Cons:
8.2 Excellent
Pros: Breakfast was good, staff was very courteous!
Cons: The bed we had was sagging and could have been more comfortable.
9.6 Excellent
Pros: Great place, great location, very friendly and helpful staff.
Cons: Love the place but the heating wasn't working the last time I was there ... It was cold
9.2 Excellent
Pros: Breakfast started very early - this was very handy for me WIFI was good Room was lovely - bathroom awesome.
Cons: Inadequate coffee tea station - this is pretty standard and would have been nice to have had to make black tea or instant coffee (and not be charged)
10.0 Excellent
Pros: Staff were great, rooms were large and very stylish.
Cons: Shower pressure
10.0 Excellent
Pros: Great staff, decor and food! The free breakfast was superb and the coffee decent. Enjoyed the soaking tub. The soaps were locally sourced and cruelty free and smelled wonderful.
Cons: Coffee could be better but that's all!
Boutique Hotel in heritage building with 25 rooms, 1 Restaurant, 2 Bars, 5 meeting rooms. Art Deco styled with mid century modern furniture. Room features: complimentary wifi, AC, sound proof, safe, minibar, comp tea/coffee, 24 hr room service, pillow menu, velvet bathrobe, deep bath, separate shower, underfloor heading. Location: City centre, walking distance to key attractions. Amenities: concierge service, dry cleaning services, valet parking, access to gym
Sofitel Auckland Viaduct Harbour is located in the heart of Auckland, a unique maritime experience between vibrant Viaduct Harbour and Wynyard Quarter. Inspired by New Zealand's landscape and boasting panoramic views of Waitemata Harbour, this beautifully designed hotel is a true landmark destination. All luxury appointed bedrooms and suites have private Juliet balconies, floor to ceiling windows and feature oversized bathrooms with separate rain showers and deep soaking bathtubs.
Overall 9.1 Excellent
Based on 6,048 reviews
All reviews
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- Couples
- Business
- Families
- Solo
Excellent
10.0
Pros: great friendly service, very attentive and centrally located. nice environment, bar downstairs and a nice restaurant for breakfast. they also have a cafe shop, which I didn't get to go.
Excellent
10.0
Pros: The king size bed we had was super comfy and the view was amazing!! Staff were friendly and very helpful. Location is very good, about a 5min walk to the viaduct restaurants. In room dining was surprisingly very good, perfect for a quick late night feed. Overall, I’d come back again!
Excellent
10.0
Pros: Beautiful hotel, lovely staff, delicious food!
Excellent
10.0
Pros: Comfortable and beautiful design. Great service.
Good
7.1
Pros: Great staff. Good location.
Excellent
9.4
Pros: the staff were beyond excellent with their customer service. We had difficulties with travel and they were very supportive.
The facility is beautiful.
Excellent
10.0
Pros: Every staff member from the concierge to the housekeeping staff every one stop and greeted my wife and I at every crossing!
Okay
4.6
Pros: Some of the staff were helpful. Check in process was easy and quick. Concierge service was good and helpful.
Excellent
10.0
Pros: Most comfortable bed I have ever slept in. I wish I would have more than a night to enjoy the facilities more. Friendly and helpful staff
Good
7.9
Pros: Bed was amazing
Excellent
9.2
Pros: Great location, fantastic concierge, lovely spacious king room
Excellent
8.8
Pros: The staff were absolutely amazing! The breakfast was delicious, the only thing I could fault from our stay was the carpet in our room. There was a big wet patch by our fridge on the floor in our kitchen and the carpet wasnt spectacular. Other than that, the staff were our fave, and the food. Afternoon nap was a treat too!!
Details
Reviews
Overall 9.1 Excellent
Based on 6,048 reviews
Vibe
9.5
Location
9.4
Service
9.3
Cleanliness
8.8
Room
8.7
Amenities
8.4
Comfort
8.2
WiFi
8.0
Wellness
7.8
Food
7.8
Breakfast
7.4
Vibe
9.6
Location
9.6
Service
9.4
Cleanliness
8.7
Comfort
8.7
Room
8.7
Amenities
8.2
Breakfast
7.5
Vibe
9.6
Service
9.5
Location
8.9
Room
8.8
Cleanliness
8.7
Amenities
8.4
Breakfast
7.2
Location
9.5
Vibe
9.3
Service
9.1
Cleanliness
8.7
Amenities
8.5
Room
8.5
Wellness
8.0
Pool
7.8
Food
7.6
Breakfast
7.2
Service
9.6
Location
9.6
Vibe
9.4
Cleanliness
8.8
Amenities
8.6
Room
8.3
Comfort
8.2
Wellness
7.9
Food
7.9
Breakfast
7.6
10.0 Excellent
Pros: great friendly service, very attentive and centrally located. nice environment, bar downstairs and a nice restaurant for breakfast. they also have a cafe shop, which I didn't get to go.
Cons: none
10.0 Excellent
Pros: The king size bed we had was super comfy and the view was amazing!! Staff were friendly and very helpful. Location is very good, about a 5min walk to the viaduct restaurants. In room dining was surprisingly very good, perfect for a quick late night feed. Overall, I’d come back again!
Cons:
10.0 Excellent
Pros: Beautiful hotel, lovely staff, delicious food!
Cons: Nothing...loved it all!
10.0 Excellent
Pros: Comfortable and beautiful design. Great service.
Cons: Breakfasts are quite expensive at the restaurant.
7.1 Good
Pros: Great staff. Good location.
Cons: Room temperature controls were terrible. Pillows were not great. Bed was small.
9.4 Excellent
Pros: the staff were beyond excellent with their customer service. We had difficulties with travel and they were very supportive.
The facility is beautiful.
Cons: One of the worst desserts I've ever had and my breakfast salmon omelette was very fishy tasting.
There are not really good views despite the location. We paid for a water/harbor view, but it was really a city view with view of a boat. Most of the rooms look either onto the city, other rooms or over the street and businesses across the street. Seems like at least the restaurant should be located where it has great views - but it has no views, unless you sit outside.
10.0 Excellent
Pros: Every staff member from the concierge to the housekeeping staff every one stop and greeted my wife and I at every crossing!
Cons:
4.6 Okay
Pros: Some of the staff were helpful. Check in process was easy and quick. Concierge service was good and helpful.
Cons: The lighting in the room was so dark. You could hear outside street noise. The Nespresso capsules were broken and didn’t work in the machine. The side lamp didn’t work. Room dining options were not so great. Location was not near the main area at the viaduct.
10.0 Excellent
Pros: Most comfortable bed I have ever slept in. I wish I would have more than a night to enjoy the facilities more. Friendly and helpful staff
Cons: Nothing
7.9 Good
Pros: Bed was amazing
Cons: No chairs on the balcony and not a good place to go if you smoke
9.2 Excellent
Pros: Great location, fantastic concierge, lovely spacious king room
Cons: Air con /temp control is old school via a dial, our tv was in a really odd spot facing the wall not the bed? (obv not a deal breaker but something to mention!)
8.8 Excellent
Pros: The staff were absolutely amazing! The breakfast was delicious, the only thing I could fault from our stay was the carpet in our room. There was a big wet patch by our fridge on the floor in our kitchen and the carpet wasnt spectacular. Other than that, the staff were our fave, and the food. Afternoon nap was a treat too!!
Cons:
Sofitel Auckland Viaduct Harbour is located in the heart of Auckland, a unique maritime experience between vibrant Viaduct Harbour and Wynyard Quarter. Inspired by New Zealand's landscape and boasting panoramic views of Waitemata Harbour, this beautifully designed hotel is a true landmark destination. All luxury appointed bedrooms and suites have private Juliet balconies, floor to ceiling windows and feature oversized bathrooms with separate rain showers and deep soaking bathtubs.
Ideally situated in the heart of Auckland, with many of the citys most impressive attractions and eateries literally on our doorstep, the SKYCITY Grand Hotel offers guests a truly five-star experience. Whether your stay is for business or pleasure, our friendly and attentive team is here to attend to your every need. Experience the newly-refurbished Premium Luxury Rooms, enjoy FREE Wi-Fi for guests with no data cap or time limit^, the tranquil East Day Spa plus a number of award-winning restaurants and the iconic Sky Tower just on the door step of the hotel. Subject to network availability. Acceptable use policy applies. Free Wi-Fi offer available until further notice.
Overall 9.0 Excellent
Based on 5,396 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: I loved a person called Mavis , who was able to determine how tired we looked after an all night flight and upgraded us, and checked us in early so we could sleep straight away, this was above and beyond and so so apreciated, I will only book here in the future because of Mavis and the lovely rooms and service.
Excellent
9.0
Pros: More spacious than your average hotel room, comfy bed and pillows, tasteful decor, great location, peaceful and quiet in the middle of the city.
Good
6.0
Pros: Pool and gym are well maintained.
Excellent
10.0
Pros: Everything
Excellent
8.3
Pros: Macaroons : children loved them Breakfast spread amazing Water and drinks on the house in the room Able to pay at Depot onto your room number Valet parking Location Pool and spa
Mediocre
3.0
Excellent
8.3
Pros: Comfortable bed, good shower.
Excellent
10.0
Pros: Close to the things we were there for
Excellent
10.0
Pros: Lovely hotel and fantastic location
Good
7.9
Pros: The compfy beds
Excellent
10.0
Pros: Location was fantastic with great variety of eating options close by.
Okay
5.4
Pros: Requests that were asked prior to booking were not met. Room was not the same as selected prior to booking.
Details
Reviews
Overall 9.0 Excellent
Based on 5,396 reviews
Location
9.4
Vibe
9.0
Service
8.8
Wellness
8.7
Comfort
8.2
Room
8.2
Food
8.2
Amenities
8.1
Pool
8.0
WiFi
7.9
Breakfast
6.0
Location
9.6
Wellness
9.0
Service
9.0
Vibe
8.8
Food
8.6
Amenities
8.5
Pool
7.9
Room
7.8
Breakfast
6.6
Value
6.5
Location
9.6
Service
8.6
Wellness
8.4
Room
8.2
Food
8.2
Comfort
8.1
Amenities
8.0
Value
6.0
Breakfast
5.4
Location
9.3
Service
8.9
Comfort
8.6
Room
8.4
Breakfast
6.3
Location
9.5
Service
8.8
Comfort
8.6
Room
8.3
10.0 Excellent
Pros: I loved a person called Mavis , who was able to determine how tired we looked after an all night flight and upgraded us, and checked us in early so we could sleep straight away, this was above and beyond and so so apreciated, I will only book here in the future because of Mavis and the lovely rooms and service.
Cons:
9.0 Excellent
Pros: More spacious than your average hotel room, comfy bed and pillows, tasteful decor, great location, peaceful and quiet in the middle of the city.
Cons:
6.0 Good
Pros: Pool and gym are well maintained.
Cons: Lacks the small personal touches that other top hotels provide. Staff were reactive rather than proactive.
10.0 Excellent
Pros: Everything
Cons: None
8.3 Excellent
Pros: Macaroons : children loved them Breakfast spread amazing Water and drinks on the house in the room Able to pay at Depot onto your room number Valet parking Location Pool and spa
Cons: Pillows were a bit too high for neck Everything else were fine
3.0 Mediocre
Pros:
Cons: The unwillingness to help fix a mistake in the booking which significantly inconvenienced me on my vacation taking time away from my family to sort it out. I'll think twice before I book a group booking with this hotel in future as the Hyatt looked good
8.3 Excellent
Pros: Comfortable bed, good shower.
Cons: Toiletries were very average, cups too small for a decent size cuppa!
10.0 Excellent
Pros: Close to the things we were there for
Cons: Nothing
10.0 Excellent
Pros: Lovely hotel and fantastic location
Cons: Nothing
7.9 Good
Pros: The compfy beds
Cons: Parking
10.0 Excellent
Pros: Location was fantastic with great variety of eating options close by.
Cons:
5.4 Okay
Pros: Requests that were asked prior to booking were not met. Room was not the same as selected prior to booking.
Cons: Requests weren’t not met and room selection changed and access two bed within the room costs more but was stated prior to booking it would be free. $40 was charged to the credit yet no items were used out of the fridge.
Ideally situated in the heart of Auckland, with many of the citys most impressive attractions and eateries literally on our doorstep, the SKYCITY Grand Hotel offers guests a truly five-star experience. Whether your stay is for business or pleasure, our friendly and attentive team is here to attend to your every need. Experience the newly-refurbished Premium Luxury Rooms, enjoy FREE Wi-Fi for guests with no data cap or time limit^, the tranquil East Day Spa plus a number of award-winning restaurants and the iconic Sky Tower just on the door step of the hotel. Subject to network availability. Acceptable use policy applies. Free Wi-Fi offer available until further notice.
Whether you are travelling for business or pleasure, Crowne Plaza Auckland is your winning choice for a successful getaway in Auckland City. Step outside and experience a world full of possibilities right at our doorstep. Located in the centre of it all, Crowne Plaza Auckland is the perfect base to explore the city. Just a short walk from the hotel, Auckland CBD attractions such as the iconic Sky Tower, Civic Theatre and Aotea Centre beckons. New Zealand’s top designers are nearby on Queen Street, while just next door are the Elliott Stables, one of Auckland’s top dining locations. We are a full service hotel with 10 flexible meeting spaces, Aria Restaurant & Bar, Club Lounge, Fitness Centre, sauna and Business Centre. Relax and rejuvenate during your stay in one of our smoke-free 352 Superior Rooms, Deluxe Rooms, Club Rooms or Suites. Crowne Plaza Club guests enjoy access to the Club Lounge with spectacular views over Auckland Harbour and great benefits like complimentary continental breakfast, and evening drinks and canapes. Our Sleep Advantage program will ensure a good night’s sleep and that you wake up for a productive day. Make use of the customer self-parking, located next door to the hotel with direct entry. From there, enjoy the City of Sails by foot or simply access your car to explore the amazing outer regions.
Overall 8.9 Excellent
Based on 2,578 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.6
Pros: best breakfast in town
Good
7.0
Pros: Location and the staff
Good
7.5
Pros: Clean, great location
Excellent
8.8
Pros: 1st time, and liked location, also Italian restaurant directed to just up road was excellent. Enjoyed complimentary drink.
Excellent
9.2
Pros: Great room, comfortable bed and great breakfast
Good
6.7
Pros: comfy bed.
Excellent
10.0
Pros: One night stay. The overall experience was wonderful. The Concierge went above and beyond to help me with an issue, unrelated to my stay, regarding an issue with my credit card. The breakfast was beyond excellent, with many choices suited to many tastes.
Excellent
9.6
Pros: Location
Excellent
9.6
Pros: Breakfast was great.
Excellent
9.2
Pros: Everything plus the price
Excellent
8.3
Pros: Room was great and the service from the staff was outstanding. always helpfull and happy to go the extra mile to make the stay enjoyable and comfortable. the lounge access was good to get an afternoon snack/breakfast meaning i could spend more time doing what i was in auckland to do.
Excellent
10.0
Pros: Bed was very comfy, loved the powerful shower, everything nice and clean
Details
Reviews
Overall 8.9 Excellent
Based on 2,578 reviews
Location
9.5
Breakfast
9.3
Service
9.1
Comfort
8.3
Room
8.3
WiFi
6.6
Pool
1.7
Breakfast
9.5
Service
9.5
Location
9.0
Cleanliness
8.4
Room
8.3
Breakfast
9.3
Service
9.2
Location
9.2
Comfort
8.7
Room
8.3
Location
9.6
Breakfast
9.2
Service
8.8
Room
8.1
Comfort
8.0
Value
6.2
Location
9.3
Breakfast
9.2
Service
8.9
Comfort
8.4
Room
7.8
9.6 Excellent
Pros: best breakfast in town
Cons: half baked armchair in room is not very comfortable for anything
7.0 Good
Pros: Location and the staff
Cons: Minimal fitness center. Older and tired. Entry with restaurants was a detractor.
7.5 Good
Pros: Clean, great location
Cons: It was as I expected
8.8 Excellent
Pros: 1st time, and liked location, also Italian restaurant directed to just up road was excellent. Enjoyed complimentary drink.
Cons: Pillows were a little too firm for us
9.2 Excellent
Pros: Great room, comfortable bed and great breakfast
Cons: Better range of beer
6.7 Good
Pros: comfy bed.
Cons: I had an 11am check out time and at 8:50am had a cleaning staff member open the door to my room (not knock just open my room), ruined my sleep in and was an unwelcome unexpected interruption. I was not impressed at all.
10.0 Excellent
Pros: One night stay. The overall experience was wonderful. The Concierge went above and beyond to help me with an issue, unrelated to my stay, regarding an issue with my credit card. The breakfast was beyond excellent, with many choices suited to many tastes.
Cons:
9.6 Excellent
Pros: Location
Cons: Access into parking from street
9.6 Excellent
Pros: Breakfast was great.
Cons:
9.2 Excellent
Pros: Everything plus the price
Cons: Nothing
8.3 Excellent
Pros: Room was great and the service from the staff was outstanding. always helpfull and happy to go the extra mile to make the stay enjoyable and comfortable. the lounge access was good to get an afternoon snack/breakfast meaning i could spend more time doing what i was in auckland to do.
Cons: Was very happy overall, the Gym facility lacked a little and it would have been nice to have a few more complimentary waters/snacks in the room ($6.5 for a water or $5 for a coke seemed excessive when a store down the road sold them for less than $2)
10.0 Excellent
Pros: Bed was very comfy, loved the powerful shower, everything nice and clean
Cons: That we didn’t stay longer!
Whether you are travelling for business or pleasure, Crowne Plaza Auckland is your winning choice for a successful getaway in Auckland City. Step outside and experience a world full of possibilities right at our doorstep. Located in the centre of it all, Crowne Plaza Auckland is the perfect base to explore the city. Just a short walk from the hotel, Auckland CBD attractions such as the iconic Sky Tower, Civic Theatre and Aotea Centre beckons. New Zealand’s top designers are nearby on Queen Street, while just next door are the Elliott Stables, one of Auckland’s top dining locations. We are a full service hotel with 10 flexible meeting spaces, Aria Restaurant & Bar, Club Lounge, Fitness Centre, sauna and Business Centre. Relax and rejuvenate during your stay in one of our smoke-free 352 Superior Rooms, Deluxe Rooms, Club Rooms or Suites. Crowne Plaza Club guests enjoy access to the Club Lounge with spectacular views over Auckland Harbour and great benefits like complimentary continental breakfast, and evening drinks and canapes. Our Sleep Advantage program will ensure a good night’s sleep and that you wake up for a productive day. Make use of the customer self-parking, located next door to the hotel with direct entry. From there, enjoy the City of Sails by foot or simply access your car to explore the amazing outer regions.
With a stay at Grand Millennium Auckland, you'll be centrally located in Auckland, within a 5-minute walk of Queen Street Shopping District and Auckland Town Hall. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 8.8 Excellent
Based on 8,509 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7.5
Pros: The atmosphere of the hotel.
Excellent
10.0
Pros: Couldn't have asked for a better hotel and service after a long flight to Auckland.
Good
7.0
Excellent
9.6
Pros: Bed was exceptionally comfortable. Room spacious.
Excellent
8.8
Pros: The concierge service s special thank you to Harijis...and please train that old man at the valet I don't know his name...he did not believe that I was a guest checking in and rushed me while I was reversing from the parking slot at the drive way....other than that this hotel and their staff a simply wonderful...everyone me and my family so welcome...enjoyed the stay
Excellent
10.0
Pros: Love this hotel especially club floor
Excellent
10.0
Pros: Our room was a good size and had a nice view of the city with lovely morning sun. It was my partners birthday the day we arrived and we were touched to find chilled champagne in our room on arrival. Great location. Easy walk to queen street and ferry terminal Easy parking
Excellent
10.0
Pros: The hotel is in a great location for exploring Auckland on foot! Had a small issue with the bathroom and Staff took care of it right away! The staff are wonderful and enjoyed the food in the upstairs atrium. Would return!
Okay
5.0
Pros: Business center Club lounge
Excellent
9.0
Pros: The beds were very comfortable and the location was convenient to many areas of interest.
Excellent
8.8
Pros: Location and hotel facilities were great. Gym and pool were amazing. We enjoyed a good evening meal and breakfast in the restaurant, as well as efficient room service.
Good
7.0
Pros: Great location and nice comfortable beds. Great value for money and perfect for a weekend stay!
Details
Reviews
Overall 8.8 Excellent
Based on 8,509 reviews
Location
9.1
Service
8.8
WiFi
8.3
Comfort
8.2
Pool
8.2
Room
8.1
Wellness
7.7
Breakfast
7.1
Value
6.7
Location
9.0
Service
8.8
Pool
8.0
Room
8.0
Wellness
7.6
Breakfast
7.3
Value
6.8
Service
8.8
Location
8.7
Comfort
8.4
Pool
8.2
Room
7.8
Wellness
7.7
Breakfast
7.4
Location
9.4
Comfort
9.0
Service
8.6
Room
8.2
Breakfast
6.8
Value
6.3
Service
9.1
Location
9.1
Comfort
8.1
Room
7.3
Breakfast
6.7
7.5 Good
Pros: The atmosphere of the hotel.
Cons: No.
10.0 Excellent
Pros: Couldn't have asked for a better hotel and service after a long flight to Auckland.
Cons:
7.0 Good
Pros:
Cons: Dated decor and fittings, old plug sockets and switches, the bathroom smelled very strongly of bleach, but was very clean
9.6 Excellent
Pros: Bed was exceptionally comfortable. Room spacious.
Cons: Parking should be included in stay or discounted.
8.8 Excellent
Pros: The concierge service s special thank you to Harijis...and please train that old man at the valet I don't know his name...he did not believe that I was a guest checking in and rushed me while I was reversing from the parking slot at the drive way....other than that this hotel and their staff a simply wonderful...everyone me and my family so welcome...enjoyed the stay
Cons: The old man at the drive way I have no idea what he does....he was a sore spot during my stay at the millenium...I told him I was a guest checking in and he won't believe me...
10.0 Excellent
Pros: Love this hotel especially club floor
Cons: Leaving!
10.0 Excellent
Pros: Our room was a good size and had a nice view of the city with lovely morning sun. It was my partners birthday the day we arrived and we were touched to find chilled champagne in our room on arrival. Great location. Easy walk to queen street and ferry terminal Easy parking
Cons:
10.0 Excellent
Pros: The hotel is in a great location for exploring Auckland on foot! Had a small issue with the bathroom and Staff took care of it right away! The staff are wonderful and enjoyed the food in the upstairs atrium. Would return!
Cons:
5.0 Okay
Pros: Business center Club lounge
Cons: Club lounge food
9.0 Excellent
Pros: The beds were very comfortable and the location was convenient to many areas of interest.
Cons: The flooring and carpeting were old.
8.8 Excellent
Pros: Location and hotel facilities were great. Gym and pool were amazing. We enjoyed a good evening meal and breakfast in the restaurant, as well as efficient room service.
Cons: Whilst our room was well appointed, we were really disappointed with its location within the building. We were opposite a construction site of an adjoining building, with a service lift operating all four days we were there, from 7am and overlooked by workers. Not the best when we were there to enjoy a relaxing time and enjoy a lie in on our holiday. Perhaps the hotel could take note of whether people are staying for work or pleasure. But otherwise the bed was comfortable and the room itself was clean and well serviced.
7.0 Good
Pros: Great location and nice comfortable beds. Great value for money and perfect for a weekend stay!
Cons: I had requested bubbles and chocolate in the room upon arrival - it was confirmed that this would be in place as it was for a birthday celebration. We arrived and this wasn't in the room.
With a stay at Grand Millennium Auckland, you'll be centrally located in Auckland, within a 5-minute walk of Queen Street Shopping District and Auckland Town Hall. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Centrally located, SKYCITY Hotel facilities are top-class, rooms are spacious and the iconic Sky Tower is right on your doorstep. Choose to dine in style at one of 20 plus restaurants, caf and bars and experience the thrill of the world-class entertainment. Enjoy FREE Wi-Fi with no data cap or time limit at SKYCITY Hotel. Subject to network availability. Acceptable use policy applies. Free Wi-Fi offer available until further notice.
Overall 8.8 Excellent
Based on 3,559 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
7.5
Pros: In the heart of Auckland and close to entertainment and restaurants. Clean, tidy good size room.
Excellent
9.2
Pros: Great breakfast, excellent location. Fascinated with the large number of Gamblers. All staff were very courteous and helpful, even the security guards were pleasant to talk to and very helpful. I am Maori and I really liked it when the staff spoke to me in Maori.
Excellent
8.0
Pros: As described. Room clean and comfy, location great.
Good
7.9
Pros: We always love this hotel and always recommend to others and have been staying here over 14 years. There is a great variety of restaurants and close to everything with amazing staff and rooms
Excellent
9.6
Pros: We enjoy staying here as easy to get to various places in Auckland city. Very handy to waterfront and Queen St.
Excellent
10.0
Pros: Far exceeded the Accor group! Fast check in, fabulous room, exceptional staff.
Excellent
9.7
Pros: Streamlined, colorful, mod, bustling 21st century stay with all the creature comforts. Staff went above and beyond when they had a boxed breakfast waiting for us when we had to leave extra early for the airport and couldn't utilize our morning breakfast buffet pass.
Excellent
8.8
Pros: Location
Concierge Staff was Excellent - always finding great ideas for things for us to do.
Excellent
10.0
Pros: Bed and shower
Excellent
10.0
Pros: Great location, generous rooms and friendly staff.
Excellent
10.0
Pros: The proximity to the city . The breakfast was also good value
Details
Reviews
Overall 8.8 Excellent
Based on 3,559 reviews
WiFi
9.3
Location
9.2
Service
8.9
Comfort
8.3
Room
8.0
Vibe
7.9
Breakfast
6.8
Value
4.9
Service
9.1
Location
8.6
Comfort
8.4
Room
8.3
Breakfast
6.8
Value
4.6
Location
9.0
Service
8.6
Comfort
7.8
Room
7.6
Breakfast
7.5
Cleanliness
7.2
Value
4.3
Location
9.3
Service
8.9
Comfort
8.5
Room
7.7
Breakfast
6.5
Location
9.0
Service
8.5
Comfort
7.9
Room
7.3
7.5 Good
Pros: In the heart of Auckland and close to entertainment and restaurants. Clean, tidy good size room.
Cons:
9.2 Excellent
Pros: Great breakfast, excellent location. Fascinated with the large number of Gamblers. All staff were very courteous and helpful, even the security guards were pleasant to talk to and very helpful. I am Maori and I really liked it when the staff spoke to me in Maori.
Cons: When I arrived the parking out the front was very congested. Price for the accommodation was a little expensive. However, I still wanted to stay.
8.0 Excellent
Pros: As described. Room clean and comfy, location great.
Cons: When I arrived in my car there was no valet to greet us. Had to wait 5 minutes for someone to show up. Not a great first impression.
7.9 Good
Pros: We always love this hotel and always recommend to others and have been staying here over 14 years. There is a great variety of restaurants and close to everything with amazing staff and rooms
Cons: However, this stay wasn’t a good one due to lots of noise from construction that woke us extremely early in the morning approximately 6.30 am Also our shower didn’t have warm water resulting in calling reception to inform them. Nobody came to investigate this issue that after a couple of hours resolved itself. We will be making a complaint which is unfortunate as we’ve stayed here around fifteen times to twenty times so far and always gave it 100%
9.6 Excellent
Pros: We enjoy staying here as easy to get to various places in Auckland city. Very handy to waterfront and Queen St.
Cons:
10.0 Excellent
Pros: Far exceeded the Accor group! Fast check in, fabulous room, exceptional staff.
Cons: Lifts were slow.
9.7 Excellent
Pros: Streamlined, colorful, mod, bustling 21st century stay with all the creature comforts. Staff went above and beyond when they had a boxed breakfast waiting for us when we had to leave extra early for the airport and couldn't utilize our morning breakfast buffet pass.
Cons: The only thing negative about Sky City is there is not enough seating in the lobby if you just want to relax and people watch.
8.8 Excellent
Pros: Location
Concierge Staff was Excellent - always finding great ideas for things for us to do.
Cons: Breakfast and meals on the property were OK - but I expected something better.
10.0 Excellent
Pros: Bed and shower
Cons: None
10.0 Excellent
Pros: Great location, generous rooms and friendly staff.
Cons: No complaints!
10.0 Excellent
Pros: The proximity to the city . The breakfast was also good value
Cons: Nothing bad
Centrally located, SKYCITY Hotel facilities are top-class, rooms are spacious and the iconic Sky Tower is right on your doorstep. Choose to dine in style at one of 20 plus restaurants, caf and bars and experience the thrill of the world-class entertainment. Enjoy FREE Wi-Fi with no data cap or time limit at SKYCITY Hotel. Subject to network availability. Acceptable use policy applies. Free Wi-Fi offer available until further notice.
With a stay at Stamford Plaza Auckland, you'll be centrally located in Auckland, steps from DFS Galleria Auckland and within a 5-minute walk of Britomart Transport Centre. Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Auckland? This hotel has facilities measuring 10506 square feet (976 square meters), including conference space.
Overall 8.7 Excellent
Based on 5,178 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Love the attentive staff, nothing was to much trouble. Really enjoyed the bath. Great food at Koa restaurant and tasty complementary pastries at reception and appreciated the room upgrade. Late check out was great too
Good
7.1
Pros: Central
Excellent
9.6
Pros: Lovely room , spacious and well appointed . Pleasantly surprised .
Excellent
10.0
Pros: We were holidaying for our 10th wedding anniversary we had a room upgrade a bottle of wine and a dessert plate. Good customer service. Very friendly
Good
7.1
Pros: The location to central Auckland was great is to get around most things where in walking distance for the hotel.
Excellent
10.0
Pros: Staff was wonderful and so was room!
Good
6.3
Pros: Service is always great!
Good
6.7
Pros: Staff were great location was good and central
Excellent
10.0
Pros: Great location. Excellent breakfast, but expensive.
Okay
4.6
Okay
5.8
Pros: The room was very comfortable.
Excellent
10.0
Pros: Dining/Bar staff gentleman was particularly good at his job (sorry cant remember his name) Totally spoiled us - peanuts, food samples and recommended the early dinner deal which suited us perfectly. Chose this Hotel for the great location, and for the pool and spa which were both excellent. All staff were generally very helpful.
Details
Reviews
Overall 8.7 Excellent
Based on 5,178 reviews
Wellness
9.4
Location
9.0
Pool
9.0
Service
8.4
Room
7.8
Breakfast
7.2
WiFi
6.1
Value
5.2
Wellness
9.6
Location
8.7
Pool
8.6
Service
8.1
Room
7.5
Breakfast
6.3
Value
4.5
Location
9.2
Wellness
9.1
Pool
8.4
Comfort
8.1
Service
8.1
Room
7.6
Vibe
7.4
Breakfast
7.1
Value
5.3
Wellness
9.5
Pool
8.9
Location
8.4
Service
8.3
Room
7.1
Breakfast
6.9
Bar
6.2
Value
4.1
Location
8.9
Service
8.8
Room
7.7
Breakfast
7.3
Food
6.7
10.0 Excellent
Pros: Love the attentive staff, nothing was to much trouble. Really enjoyed the bath. Great food at Koa restaurant and tasty complementary pastries at reception and appreciated the room upgrade. Late check out was great too
Cons:
7.1 Good
Pros: Central
Cons: Bit run down and needs overhaul in rooms
9.6 Excellent
Pros: Lovely room , spacious and well appointed . Pleasantly surprised .
Cons:
10.0 Excellent
Pros: We were holidaying for our 10th wedding anniversary we had a room upgrade a bottle of wine and a dessert plate. Good customer service. Very friendly
Cons:
7.1 Good
Pros: The location to central Auckland was great is to get around most things where in walking distance for the hotel.
Cons: Instead of giving us a double bed they just tried to push to single beds together. This made sleeping very uncomfortable as there was a hard lump in the middle of the bed.
10.0 Excellent
Pros: Staff was wonderful and so was room!
Cons:
6.3 Good
Pros: Service is always great!
Cons: Room was really dissapointing - stained carpets, dated wooden joinery in areas, lamp lopsided, awkward room.
6.7 Good
Pros: Staff were great location was good and central
Cons: Noisy between room, poor linen with some holes and road works outside
10.0 Excellent
Pros: Great location. Excellent breakfast, but expensive.
Cons:
4.6 Okay
Pros:
Cons: The bed was the most hard uncomfortable bed I have ever tried to sleep on, each side of the mattress had a deep indent, It was like trying to sleep on a hard piece of wood, The middle of the bed was raised and hard, There was no way of sleeping next to your partner, Had sleepless nights Third morning woke to no hot water, Overall the stay was not enjoyable and very disappointing for the money paid for the accomadation
5.8 Okay
Pros: The room was very comfortable.
Cons: The access to the hotel by road is very difficult given the road works on Albert Street. We should have been advised of this when we booked which we weren't, which made getting to the hotel difficult. Check in was slow with three staff standing there but only one able to check in. The other two guys just talked to each other. The Valet parking was a bit cumbersome, being offsite and taking some time to get your car back. The quality of this service was less than the cost of $50 charged!
10.0 Excellent
Pros: Dining/Bar staff gentleman was particularly good at his job (sorry cant remember his name) Totally spoiled us - peanuts, food samples and recommended the early dinner deal which suited us perfectly. Chose this Hotel for the great location, and for the pool and spa which were both excellent. All staff were generally very helpful.
Cons: Bathroom could do with an update but at the price we paid - not complaining as have paid more for less at other Hotels.
With a stay at Stamford Plaza Auckland, you'll be centrally located in Auckland, steps from DFS Galleria Auckland and within a 5-minute walk of Britomart Transport Centre. Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Auckland? This hotel has facilities measuring 10506 square feet (976 square meters), including conference space.
Sleek rooms, gorgeous views, the perfect location - have it all at Hilton Auckland. Our waterfront hotel has sundecks, private balconies and walls of windows for views of the harbor you won't find anywhere else. We're a quick walk from the central business district and Quay Street restaurants, shops and nightlife. Our 24-hour concierge team is happy to set up sightseeing tours during your stay. Featuring sweeping views across the city's harbor, Hilton Auckland offers the freshest seafood in town at FISH Restaurant and stunning cocktails, nibbles and coffees at Bellini Bar. Do business in one of the seven conference rooms, all with natural daylight, or enjoy an early morning dip in the heated lap pool complete with an underwater viewing window.
Overall 8.6 Excellent
Based on 2,469 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: The hotel recommended things to do and even called a bike rental place for us! We had a great view of the harbor and it's a short walk to ferries and resturants!
Excellent
10.0
Pros: Everything
Excellent
10.0
Pros: Awesome service helpful and friendless
Excellent
10.0
Pros: It had everything we needed and was clean It had a great location
Excellent
10.0
Pros: Absolutely fabulous service from all staff...they genuinely made me feel they wanted us to have a perfect stay. Nothing was a bother..
Excellent
10.0
Pros: Fabulous location for our Anniversary with stunning Harbour views , attentive staff and lovely food
Excellent
8.3
Pros: Concierge staff were very helpful. When we were finally able to check in to our booked room it proved to be very comfortable with a great view out over the harbour.
Excellent
9.2
Pros: Love the attentiveness of the staff so friendly and helpful nothing was a problem. Even received a txt message when we arrived in our room to make sure everything was ok.
Good
7.5
Pros: Room facilities and the friendly staff
Excellent
9.6
Pros: The congraulations chocolates were a nice touch!
Excellent
10.0
Pros: We loved everything
Excellent
10.0
Pros: Tidy, clean and modern. Liked the touch of international adapter plug in the room. Guys are the front door greeting everyone are always super friendly and helpful. Excellent venue for getting off the ferry after a day of wine tasting on Waiheke Island
Details
Reviews
Overall 8.6 Excellent
Based on 2,469 reviews
Location
9.2
Bar
8.9
Service
8.4
Breakfast
8.1
Room
7.8
Vibe
6.7
WiFi
6.1
Value
4.4
Wellness
3.3
Location
9.2
Breakfast
8.5
Service
8.5
Food
8.3
Room
7.1
Vibe
5.4
Value
3.9
Location
9.3
Food
8.3
Breakfast
8.2
Service
8.0
Room
7.3
Vibe
6.1
Value
4.0
Location
9.0
Room
7.6
Vibe
6.5
Location
9.3
Service
8.4
Room
7.5
Amenities
5.8
10.0 Excellent
Pros: The hotel recommended things to do and even called a bike rental place for us! We had a great view of the harbor and it's a short walk to ferries and resturants!
Cons:
10.0 Excellent
Pros: Everything
Cons: Nothing
10.0 Excellent
Pros: Awesome service helpful and friendless
Cons: No points becasue I booked thorugh Kayak
10.0 Excellent
Pros: It had everything we needed and was clean It had a great location
Cons:
10.0 Excellent
Pros: Absolutely fabulous service from all staff...they genuinely made me feel they wanted us to have a perfect stay. Nothing was a bother..
Cons:
10.0 Excellent
Pros: Fabulous location for our Anniversary with stunning Harbour views , attentive staff and lovely food
Cons: We have stayed with this chain on Hotels in many countries ...prior to our arrival I had a query regarding the reservation and called the NZ Hilton Hotel general contact phone number and struck the rudest and most unhelpful person who really could not have cared less...until I asked to speak to the Manager.... it made me a bit unsure about the reception we would receive ...however the actual hotel staff could not have done more to make this a fabulous stay ..
8.3 Excellent
Pros: Concierge staff were very helpful. When we were finally able to check in to our booked room it proved to be very comfortable with a great view out over the harbour.
Cons: The over-priced hotel restaurant was staffed by rather amateurish waiters who were quite attentive but appeared to be inexperienced or poorly trained. Our booked room was not ready when we arrived at 4.30pm although check in was from 3pm, so we accepted and moved into what turned out to be another inferior room although we had been told it was the same as our booked room but simply on another floor. We then asked to be moved back to the one we had originally booked when it was ready. It was much nicer and worth the initial inconvenience.
9.2 Excellent
Pros: Love the attentiveness of the staff so friendly and helpful nothing was a problem. Even received a txt message when we arrived in our room to make sure everything was ok.
Cons: Nothing really, only a little thing of the check out. I used a debit card for the bond on the room, not realising that they would then need to go check the mini bar in the room before I could pay and check out. Best to use a credit card as this wouldn’t have happened.
7.5 Good
Pros: Room facilities and the friendly staff
Cons: Limited food manual
9.6 Excellent
Pros: The congraulations chocolates were a nice touch!
Cons:
10.0 Excellent
Pros: We loved everything
Cons: No milk frother for the coffee machine
10.0 Excellent
Pros: Tidy, clean and modern. Liked the touch of international adapter plug in the room. Guys are the front door greeting everyone are always super friendly and helpful. Excellent venue for getting off the ferry after a day of wine tasting on Waiheke Island
Cons:
Sleek rooms, gorgeous views, the perfect location - have it all at Hilton Auckland. Our waterfront hotel has sundecks, private balconies and walls of windows for views of the harbor you won't find anywhere else. We're a quick walk from the central business district and Quay Street restaurants, shops and nightlife. Our 24-hour concierge team is happy to set up sightseeing tours during your stay. Featuring sweeping views across the city's harbor, Hilton Auckland offers the freshest seafood in town at FISH Restaurant and stunning cocktails, nibbles and coffees at Bellini Bar. Do business in one of the seven conference rooms, all with natural daylight, or enjoy an early morning dip in the heated lap pool complete with an underwater viewing window.
Thank you for choosing our Ramada Suites Auckland - Federal Street hotel. Ramada is a global upper midscale hotel brand with over 820 properties located in over 50 countries worldwide. Most Ramada hotels feature free wired and wireless high-speed internet access, business services, fitness facilities and upgraded bath amenities. Many properties have an on-site restaurant / lounge, while other sites offer a complimentary continental breakfast. You do your thing, leave the rest to us!
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Overall 8.6 Excellent
Based on 990 reviews
All reviews
- All reviews
- Couples
- Solo
Excellent
8.8
Pros: Comfy bed. Two different types of pillows, which was good, one soft, one harder, so gave a choicerika of comfort
Good
7.9
Pros: Bed was comfortable. Staff helpful
Excellent
9.6
Pros: Close to everything and clean
Excellent
10.0
Pros: Location and friendliness
Excellent
10.0
Pros: Everything
Excellent
8.8
Mediocre
2.0
Excellent
10.0
Pros: Handy to Auckland Town Hall. Very helpful staff especially after we left an item of clothing in the room and they located it and kept aside for pickup.
Excellent
10.0
Pros: This hotel is perfect for my needs of a clean and comfortable competitively priced room for my one or two night city visits.
Excellent
9.2
Pros: Lots of restaurants nearby, central. Would be a great location if attending an event at the Civic theatre/
Excellent
10.0
Pros: Close to civic parking. Staff were very honest and understanding.
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Details
Reviews
Overall 8.6 Excellent
Based on 990 reviews
WiFi
9.1
Location
8.9
Service
8.7
Vibe
7.8
Cleanliness
7.5
Room
7.0
Value
6.4
Breakfast
2.6
Service
8.8
Location
8.3
Room
6.6
Comfort
4.7
Service
8.5
8.8 Excellent
Pros: Comfy bed. Two different types of pillows, which was good, one soft, one harder, so gave a choicerika of comfort
Cons: I guess the lack of street parking and the inconvenient site works on the street. Carpark is tiny, I'd hate to have had a larger vehicle!
7.9 Good
Pros: Bed was comfortable. Staff helpful
Cons: Just needed another lower pillow
9.6 Excellent
Pros: Close to everything and clean
Cons:
10.0 Excellent
Pros: Location and friendliness
Cons:
10.0 Excellent
Pros: Everything
Cons: Nothing in particular
8.8 Excellent
Pros:
Cons: Parking downstairs was TIGHT! Would rather not.
2.0 Mediocre
Pros:
Cons: They say someone is at Reception till 12 We got there at 11 nobody was there called the after hours number nobody answered called again they gave us another number to call very disorganized very unhappy could not get into the hotel had to go to another one.
10.0 Excellent
Pros: Handy to Auckland Town Hall. Very helpful staff especially after we left an item of clothing in the room and they located it and kept aside for pickup.
Cons: People in a neighboring room making noise in the middle of the night. I think they were leaving and it woke us - lots of loud talking and doors opening/shutting.
10.0 Excellent
Pros: This hotel is perfect for my needs of a clean and comfortable competitively priced room for my one or two night city visits.
Cons: Very expensive parking charge.
9.2 Excellent
Pros: Lots of restaurants nearby, central. Would be a great location if attending an event at the Civic theatre/
Cons: Nothing
10.0 Excellent
Pros: Close to civic parking. Staff were very honest and understanding.
Cons:
Thank you for choosing our Ramada Suites Auckland - Federal Street hotel. Ramada is a global upper midscale hotel brand with over 820 properties located in over 50 countries worldwide. Most Ramada hotels feature free wired and wireless high-speed internet access, business services, fitness facilities and upgraded bath amenities. Many properties have an on-site restaurant / lounge, while other sites offer a complimentary continental breakfast. You do your thing, leave the rest to us!
You can never get too much of the three C's (Calm, Comfort and Convenience) and Pullman Auckland hotel offers a maximum of all three. This 5-star, Qualmark-certified hotel is situated in the heart of the city opposite the historic Albert Park. With 340 ho tel rooms, suites and self-contained apartments and 16 meeting and conference spaces.
Overall 8.5 Excellent
Based on 11,467 reviews
All reviews
- All reviews
- Business
- Couples
- Families
- Solo
Excellent
10.0
Pros: Convenient central location, comfortable room with reasonable lighting for work, quiet
Good
6.7
Pros: the gym is fantastic, best in Auckland
Excellent
10.0
Pros: Staff were fabulous especially the doormen I encountered. Very sociable gentlemen and they made me feel very welcome.
Good
7.5
Pros: Spa
Good
7.0
Pros: The location was great.
Excellent
9.6
Pros: Customer Service was great and the staff was very helpful.
Excellent
8.3
Excellent
10.0
Pros: Clean comfy rooms, excellent gym, pool and spa facilities!
Excellent
10.0
Pros: Breakfast was the best I have had at a hotel, so much to choose from. Beds and pillows were comfy and dinner in the restaurant was also great. Even got a room upgrade.
Excellent
10.0
Pros: Like the decor in the hotel warm and modern Like the decor in the bar Hotel location Hotel busy but not noisy Bed very comfortable
Excellent
10.0
Pros: The staff went out of their way to make my stay extra special. The bed was the most comfortable hotel bed I’ve slept in! Breakfast was fantastic. The Spa was amazing and so very relaxing. I’ll be back!
Excellent
10.0
Pros: The staff was most friendly and welcoming. the door desk clerk was instrumental in ensuring that our stay there on our 5th anniversary was memorable. All the staff was noteworthy. The Spa experience was nice after long days of traveling.
Details
Reviews
Overall 8.5 Excellent
Based on 11,467 reviews
Pool
9.5
Wellness
9.2
Service
9.2
Location
9.2
Breakfast
8.2
Room
7.0
WiFi
7.0
Pool
9.6
Wellness
9.5
Service
9.1
Location
8.9
Breakfast
7.6
Room
6.8
WiFi
6.3
Comfort
5.2
Pool
9.4
Service
9.2
Location
9.0
Wellness
8.8
Breakfast
8.3
Food
7.9
Room
7.2
WiFi
5.2
Wellness
9.5
Pool
9.4
Service
9.4
Location
9.3
Breakfast
8.5
Room
7.2
WiFi
5.6
Pool
9.6
Service
9.2
Wellness
9.1
Location
9.1
Breakfast
7.9
Room
6.7
Vibe
5.7
10.0 Excellent
Pros: Convenient central location, comfortable room with reasonable lighting for work, quiet
Cons: Only retraction was the armchair in the room was not comfortable at all.
6.7 Good
Pros: the gym is fantastic, best in Auckland
Cons: the room was very dated and musty. Definitely did not feel like a 5* hotel. Old fittings and amenities. Not even plunger coffee at the very least.
10.0 Excellent
Pros: Staff were fabulous especially the doormen I encountered. Very sociable gentlemen and they made me feel very welcome.
Cons: Waitress didnt listen properly when I ordered half a dozen oysters and I was brought a dozen but hey if thats the worse thing that could happen then I'm more than happy. I did eat and pay for the dozen oysters lol
7.5 Good
Pros: Spa
Cons: It was ok
7.0 Good
Pros: The location was great.
Cons: Our room was missing a shade on one of the mirrors. The other 2 were in shreds. Our view was of construction workers directly across the street. The bathroom had mildew in the shower. Needless to say, this was not what I expect from a 5-star hotel.
9.6 Excellent
Pros: Customer Service was great and the staff was very helpful.
Cons: The breakfast could have been a little better.
8.3 Excellent
Pros:
Cons: Didn’t like that the shower was over the bath and had seperate hot and cold taps.
10.0 Excellent
Pros: Clean comfy rooms, excellent gym, pool and spa facilities!
Cons:
10.0 Excellent
Pros: Breakfast was the best I have had at a hotel, so much to choose from. Beds and pillows were comfy and dinner in the restaurant was also great. Even got a room upgrade.
Cons: Nothing I loved our stay here
10.0 Excellent
Pros: Like the decor in the hotel warm and modern Like the decor in the bar Hotel location Hotel busy but not noisy Bed very comfortable
Cons:
10.0 Excellent
Pros: The staff went out of their way to make my stay extra special. The bed was the most comfortable hotel bed I’ve slept in! Breakfast was fantastic. The Spa was amazing and so very relaxing. I’ll be back!
Cons: Shower was a bit out of date but worked well.
10.0 Excellent
Pros: The staff was most friendly and welcoming. the door desk clerk was instrumental in ensuring that our stay there on our 5th anniversary was memorable. All the staff was noteworthy. The Spa experience was nice after long days of traveling.
Cons: Not at all !!
You can never get too much of the three C's (Calm, Comfort and Convenience) and Pullman Auckland hotel offers a maximum of all three. This 5-star, Qualmark-certified hotel is situated in the heart of the city opposite the historic Albert Park. With 340 ho tel rooms, suites and self-contained apartments and 16 meeting and conference spaces.
Located in the heart of the Auckland waterfront district and surrounded by designer boutiques and award winning restaurants of Britomart, Grand Mercure Auckland embraces all of these elements to tell the story of our uniquely diverse city. Our stories can be experienced from in room amenities through to iconic pacific art and dining menus. With 207 guest rooms, a dedicated conference floor and lifestyle spaces, Grand Mercure welcomes every traveller to explore the intimate ethnic mosaic of Auckland.
Overall 8.5 Excellent
Based on 7,190 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Good
7.5
Pros: FRIENDLY STAFF
Excellent
8.0
Pros: Free internet with an Accor membership which I applied for at the counter.
Excellent
10.0
Pros: There was a good range of food and the view over the harbour was lovely.
Excellent
10.0
Pros: Every single staff member were very friendly, professional, knew their tasks very well. They went over and beyond to serve and ensure you felt valued and your needs were attended to. The bedding was extremely comfortable. I had the gorgeous tasting dinner at the top floor restaurant. Highly recommend. I will definitely stay again! (PS best internet I’ve ever experienced at a hotel)
Excellent
10.0
Pros: Close to the center
Excellent
8.8
Excellent
10.0
Pros: The hotel was very central - we were going to a concert at Spark Arena and it was in walking distance. All the staff were particularly helpful and very pleasant to deal with - from reception, concierge to restaurant staff.
Good
7.9
Pros: Great location if you want to be in the thick of central Auckland. Very close to the ferry terminal and Wynyard quarter. Beds were super comfortable.
Excellent
10.0
Pros: Great location
Excellent
10.0
Pros: - water pressure in shower
- toiletries
- staff
- cleanliness and size of room
- great view
- great proximity to all
Excellent
9.6
Pros: Fabulous bed. Welcoming and friendly staff.
Good
7.9
Pros: Breakfast and the view from the restaurant was beautiful.
Details
Reviews
Overall 8.5 Excellent
Based on 7,190 reviews
Service
9.2
Location
9.2
Vibe
9.0
Bar
8.6
Cleanliness
8.3
Room
8.2
Breakfast
8.0
Comfort
5.4
WiFi
4.5
Wellness
3.5
Service
9.3
Location
9.3
Vibe
8.9
Cleanliness
8.9
Room
8.4
Breakfast
8.1
Food
6.7
Comfort
5.5
Wellness
3.1
WiFi
2.7
Location
9.4
Service
9.2
Vibe
9.1
Bar
8.8
Room
8.1
Breakfast
7.7
Comfort
5.3
Wellness
3.3
WiFi
2.5
Service
9.1
Location
9.0
Vibe
8.7
Cleanliness
8.5
Room
8.3
Breakfast
8.3
Wellness
4.1
Service
9.6
Location
9.4
Room
9.0
Cleanliness
8.6
Vibe
8.5
Breakfast
8.3
7.5 Good
Pros: FRIENDLY STAFF
Cons: Very, very noisy on a Saturday night. Street noise all night long until 4 am
8.0 Excellent
Pros: Free internet with an Accor membership which I applied for at the counter.
Cons: There's a lot of construction nearby so it may be kind of noisy some days.
10.0 Excellent
Pros: There was a good range of food and the view over the harbour was lovely.
Cons: The food could have been warmer but of course in a buffet situation that is difficult. I know that food would have been cooked to order but this was not made as obvious as it could have been.
10.0 Excellent
Pros: Every single staff member were very friendly, professional, knew their tasks very well. They went over and beyond to serve and ensure you felt valued and your needs were attended to. The bedding was extremely comfortable. I had the gorgeous tasting dinner at the top floor restaurant. Highly recommend. I will definitely stay again! (PS best internet I’ve ever experienced at a hotel)
Cons: My first room was extremely noisy. There was no trouble by staff to move to a quieter area. They were willing to help and made sure that I was happy afterwards as well.
10.0 Excellent
Pros: Close to the center
Cons:
8.8 Excellent
Pros:
Cons: The level of noise from outdoor venues travels up the building and into the rooms. It was very loud up until at least 3am.
10.0 Excellent
Pros: The hotel was very central - we were going to a concert at Spark Arena and it was in walking distance. All the staff were particularly helpful and very pleasant to deal with - from reception, concierge to restaurant staff.
Cons:
7.9 Good
Pros: Great location if you want to be in the thick of central Auckland. Very close to the ferry terminal and Wynyard quarter. Beds were super comfortable.
Cons: Staying over a weekend and being in a central location meant that we were woken by people in town in the middle of the night. The hotel supplies earplugs to manage this. The shower pressure wasn't great.
10.0 Excellent
Pros: Great location
Cons: Nothing
10.0 Excellent
Pros: - water pressure in shower
- toiletries
- staff
- cleanliness and size of room
- great view
- great proximity to all
Cons:
9.6 Excellent
Pros: Fabulous bed. Welcoming and friendly staff.
Cons:
7.9 Good
Pros: Breakfast and the view from the restaurant was beautiful.
Cons: We couldn't sleep because of the noise outside our room on level 2,i assume the further floors you go up you get less noise.They need to double glass the windows and warn you of the noise in the lower levels,very disappointed.
Located in the heart of the Auckland waterfront district and surrounded by designer boutiques and award winning restaurants of Britomart, Grand Mercure Auckland embraces all of these elements to tell the story of our uniquely diverse city. Our stories can be experienced from in room amenities through to iconic pacific art and dining menus. With 207 guest rooms, a dedicated conference floor and lifestyle spaces, Grand Mercure welcomes every traveller to explore the intimate ethnic mosaic of Auckland.
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