Pros (+) Great staff
4 stars
Crowne Plaza Auckland
Photos of Crowne Plaza Auckland
Overview
Situated in Auckland CBD, Crowne Plaza Auckland is a short walk from Sky Tower, Skycity Auckland and Queen Street. It offers complimentary Wi-Fi, a sauna and 24-hour room service.
There are a range of amenities on offer to those staying at Crown Plaza Auckland NZ, such as a 24-hour reception, a beauty centre and an express check-in and check-out feature. Additionally, the multilingual staff are on hand to offer local information.
This modern hotel features rooms with an en suite bathroom, air conditioning and a TV. They each offer a mini bar, an in-room safe and bottled water.
During their stay at Crowne Plaza Auckland, guests can enjoy a meal at Aria Restaurant, which offers a menu including international cuisine. In the evening, guests are able to enjoy a drink in the lounge bar. Guests can also try one of the various bars and restaurants in the surrounding area.
Auckland Airport is around a 30-minute drive from Crowne Plaza Auckland and Auckland Ferry Terminal is within walking distance. Viaduct Basin, University Of Auckland and Karangahape Road are each within walking distance.
Latest deals for Crowne Plaza Auckland
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Crowne Plaza Auckland
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- 24-hour front desk
Dining
- Wine glasses
- Electric kettle
- Minibar
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Dining table
Bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Accessibility and suitability
- Entire unit wheelchair accessible
- Disabled access
- Roll-in shower
- Lift
- Accessible by lift
- No smoking
- Non-feather pillow
- Upper floors accessible by lift
- Designated smoking area
General
- Sea view
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- City view
- Storage available
Bedroom
- Feather pillow
- Fold-up bed
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Trouser press
Outdoor
- Terrace/Patio
- Balcony
- Outdoor dining area
Things to do
- Gift shop
- Casino
- Beauty salon
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Fitness
- Fitness centre
Spa
- Sauna
Reviews of Crowne Plaza Auckland
8.6
Very good
2391 verified ratings
Wonderful
1355
Very good
481
Good
347
Okay
94
Fair
63
Mediocre
27
Poor
24
Summary of reviews
Guests say
Guests appreciated the excellent location and cleanliness of the hotel, particularly its proximity to the Sky Tower and various amenities. However, several reviews highlighted significant issues with service, including unhelpful staff and poor communication regarding maintenance problems. Overall, while many enjoyed their stay, the service quality left much to be desired.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.5 out of 10
30 reviews
8.9 out of 10
3 reviews
All reviews
Pros (+) Location was good. Room was comfortable and clean. Staff were welcoming.
Cons (-) The floorplan is dated. Noise really travels between rooms and down the corridor. Unfortunately we had particularly noisy neighbors and could not change rooms since the hotel was fully booked.
Pros (+) Staff was very helpful, concierge service was really good.
Location
128 Albert Street, Auckland 1010
What's nearby
- Skycity Auckland75 m
- Sky Tower155 m
- Queen Street175 m
- Auckland Art Gallery Toi o Tāmaki333 m
- Auckland Town Hall352 m
- The University of Auckland0.6 km
- Viaduct Harbour0.9 km
- Karangahape Road1 km
- Air New Zealand1 km
- Wynyard Quarter1.1 km
- Auckland War Memorial Museum1.8 km
- Auckland Harbour Bridge2.7 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Crowne Plaza Auckland
Low season | April |
|---|---|
High season | November |
Average price (weeknight) | $193 |
Average price (weekend night) | $282 |
When to book a room at Crowne Plaza Auckland
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.3 |
|---|---|
Distance to city centre | 0.6 km |
Nearest airport | Auckland Intl |
Distance to airport | 17.4 km |