Room and service are good!
No free Wifi like it advertised on web site.
Great location & friendly staff
The room was noisy even though we were on the 7th floor. Perhaps, the windows require some noise insulation?
as this was our first stay in NZ, we were surprised at the high level of facilities provided as standard, but subsequently found this to be the norm in NZ,
Great central downtown location close to everything that our group wanted
Location was central to the city and Sky City but it is essential to book a car park with them for ease of luggage movement.
Room furniture (chairs etc) could have been more comfortable. Parking very sparse and hard to access. Probably better if you have no car.
The room was clean and perfect for our requirements. It was easy to find coming from the airport, however parking on the street was difficult until we found out about your own car park. We have expected parking to have been at no cost to guests though. If we return to Auckland, we would certainly look at staying again.
Noice from traffic
Location and ease of being able to walk to harbour/shops/Tower etc.Laundry facilities appreciated tho dryers not efficient. Luggage storage very useful
kitchen equipment in rooms poor/sparse esp glassware, crockery, utensils. Teabags/sachets of coffee sparse. No milk provided. We reserved a room with an entertainment area but unable to use it effectively in the way we expected or would have liked. TV poor
The bed was lovelly and comfy.
Excellently located, no frills hotel with efficient staff.
It was central
The room was tired and in much need of maintenance not good value but clean. Small things like enough towels, coffee and milk that has not gone off would have been nice. Being a best western would have thought a better standard. Have stayed in many best westerns throughtout the world and very disappointed in this one
Located in Auckland Central Business District, this hotel is steps from Auckland Art Gallery, Sky Tower, and Queen Street Shopping District. University of Auckland and Auckland Town Hall are also within 15 minutes. Auckland Britomart Station is 10 minutes by foot.
Policies vary by room type and provider.