Pros: Drop off super easy
Cons: The insurance is way too high and cost more than the car rental itself! Also the car selection is always a mess because there is no standard rule for the car group or at least the front desk won’t really give options just go directly with his pickup option.
Cons: Very slow at the pick up and given the wrong size car. Still waiting on the deposit to be paid back.
Nearly Excellent -
Pros: Very friendly staff (Kevin Zeitler) at pick-up - Coffee supplied for four and everything explained. Again at drop-off same staff very helpful..
Cons: The only disappointment was that quoted rental charge furnished on line did not include any damage cover to car (I would have been liable for up to €26,000). I accept that here is always a basic excess of €1.000/€2,000. Therefore I consider that your quoted rates are misleading.
Alamo has 2 car hire locations in Cologne. Take a look at our Alamo hire location map to find the best car hires near you.