Book Alamo hire cars in Guatemala City

Reviews for Alamo in Guatemala City

Recent reviews

Traveller rating

Excellent

11

Good

2

Okay

5

Mediocre

6

Poor

0

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car was cleangreat price

get the cargreat experience

car availablecustomer service

great servicepick up and drop

staff was friendly

2.0

Pros:Just about nothing.Cons:The price I was going to be charged was not the price I was quoted. In addition they were requiring to get insurance that would add 15 to 20 per day, so in the end I cancelled the whole thing and didn't rent with them.Reviewed 15 Sep 2020

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4.0

Cons:They charge for full tank of gas when only need a quarterReviewed 25 Nov 2020

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4.0

Pros:YesCons:Make sure the cars fells safeReviewed 25 Nov 2020

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10.0

Service was excellentPros:Friendly and professional staffReviewed 9 Nov 2015

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6.8

Pros:Friendly staffCons:We waited for 1 hour to get our car, they can be more organizedReviewed 13 Nov 2020

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10.0

Pros:The comunicación with Manuel and Isabel was very professional and helpful. I definitely will rent a car with them. ThanksCons:N/AReviewed 24 Dec 2020

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6.8

Good Car - ScaryPros:The rental price was acceptable and it was easy to make the reservation. The car was in good condition and while the engine was weak (Guatemala has a lot of hills were it struggled), the gas efficiency was excellent.Cons:I tried calling the actual agency in Guatemala weeks before the trip and several times when I was there and they never answered the phone. I found out later that the phone number online was an old phone number. When I inquired about auto insurance when we got there, we found out that it would have tripled the cost of the rental. Thank goodness I had purchased it in the US prior to travel when I reserved the car. They also put an enormous hold on my credit card . After I returned the car, they did not give me all of the signed credit vouchers they had, which made me very nervous. I will have to monitor my credit card closely for ever now. This office was not on the airport so I had to get a taxi to and from it.Reviewed 15 Jan 2017

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10.0

Pros:I was able to rent the car in Guatemala City and return it in Antigua, which was very helpful for me.Reviewed 23 Mar 2021

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10.0

Pros:staff was very friendly, and yes the return and pick up was easyReviewed 3 May 2021

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2.0

Cons:They had no car for us, nor would they make calls to find us a rental with another company. We had to drag our suitcases around until we found availability with Europcar.Reviewed 4 May 2021

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2.0

Cons:Service was poor. Didn’t honor reservationReviewed 29 Jun 2021

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10.0

Pros:Great customer service.Cons:Insurance is too expensiveReviewed 10 Jun 2021

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• What is the most popular car hire from Alamo in Guatemala City?

  Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Alamo in Guatemala City.

• How many car hire locations does Alamo have in Guatemala City?

  Alamo has 6 car hire locations in Guatemala City. Take a look at our Alamo hire location map to find the best car hires near you.

• Does Alamo have a car hire location at the airport: La Aurora airport (GUA)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from La Aurora airport (GUA)?

  Yes