Car rental at Victoria Intl Airport

Car rental at Victoria Intl Airport

Search hundreds of travel sites at once for car hire deals at Victoria Intl Airport (YYJ)

Victoria, BC, Canada - Victoria Intl
19 Aug — 26 Aug
Same drop-off
Victoria, BC, Canada - Victoria Intl
Fri 19/8
Noon
Fri 26/8
Noon
Driver's age:

Cheap car rentals in Victoria Intl Airport

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Victoria Intl Airport car hire reviews and directory

Rated no. 1
Enterprise
Best rated
8.9 Excellent (30 reviews)
1 location in Victoria Intl Airport
Enterprise
Locations in Victoria Intl Airport
  • 9.1
  • 8.9
  • 9.1
  • 8.9
  • 8.7
Recent reviews
10.0 Excellent4 Dec 2019
All staff were incredibly friendly and helpful. Thanks guys!
4.0 Okay2 Oct 2019
We arrived at the airport and found 5 other companies had onsite cars. Enterprise was off site. I didn’t even have the number to call. I couldn’t call because I don’t have cell service out of the U.S. so I switched to National and got a car on site for the same price! Easier to pick up and return.
9.6 Excellent4 Apr 2019
Staff excellent. Fast pick up and drop off. Helpful info. Gas economy. Sirius XM radio.Nissan Sentra driver accessory controls not user friendly (took about 10 settings to change the clock!) (Much scrolling to find reset for km measurement.) (Numerous electronic warnings that were impossible to understand.) No compass.
10.0 Excellent8 Oct 2018
Great service, no hassleWe were in and out the door within 5 minutes. No hassle with selling us their insurance. Got a brand new car. Friendly people.It was offsite, but it ended up not being a big deal.
10.0 Excellent14 Sep 2018
Troublefree experienceZero hassle. Great staff with a can do attitude. Great directions.No Sat Nav. Limited ability to book extras at time of booking
8.0 Excellent7 Jun 2017
They came and drop us at the ferry terminal, awsome
10.0 Excellent25 May 2017
Attention to detail was excellentCalled day before to make sure everything was on schedule. Picked me up at airport because they were a little off site. Employees were all very polite Did not push excessively on up-sell items Definately added their own personal touch to the car rental business
8.8 Excellent22 May 2017
Great customer service!The guy there was super nice and helpfu! He made the return really easy, plus gave us a ride to the ferry terminal
10.0 Excellent19 Dec 2016
Great service and clean car.Prompt service with friendly staff. Car was very clean as well.
6.0 Good19 Sep 2016
off site shuttle
Rated no. 2
Budget
8.6 Excellent (31 reviews)
1 location in Victoria Intl Airport
Budget
Locations in Victoria Intl Airport
  • 8.8
  • 8.7
  • 8.5
  • 8.6
  • 8.2
Recent reviews
10.0 Excellent8 Aug 2022
easy pick up at Victoria airport - friendly and efficient staff. Very easy location to get in/out. No issues with car
10.0 Excellent11 Jul 2022
Fast and friendly service. Options for a variety of vehicles were presented on pickup. Interactions on pickup and drop off for the vehicle were very efficient. Highly recommend.
10.0 Excellent7 Jul 2022
Great experience !
10.0 Excellent16 Jun 2022
Very helpful agents when departing with our rental from Victoria airport! Our rental car did not have the right kind of charger outlet for out cell phones ...agent suggested we buy an adapter and Budget would reduce our rental bill by the cost of the adapter. So great -- thanks so much, Budget!
6.0 Good24 Oct 2021
person during pick-up told me one thing but at drop-off the story was different. eventually they apologized and gave me a discount but i had to fight about it after i had very sensitive hospital visit. it was painful
10.0 Excellent27 Sep 2021
Don’t try to fix what’s not broken!
7.9 Good22 Sep 2021
The pick up & drop off was quick and the rental booth was conveniently located near the baggage claim at the airport. The agents we dealt with both at pick up & drop off were great to deal with. The vehicle we received was as expected, clean and in great shape.
7.9 Good14 Sep 2021
Everything worked out well with the car rental, except the original quote was in US dollars. This should be clarified when the rental is in Canada. Simply adding US$ beside the final quote would eliminate misunderstandings.
5.2 Okay6 May 2019
Pick up staff told me they did not have a full sized car and tried to push me into paying 80 dollars more for a car I did not want or need. Was that a pushy individual or is it a management policy. I think it was the agent
7.6 Good17 Jan 2018
The xar worked well.The vehicles tires were very dangerous in snow and I had difficulty driving vibg around in the snow.
Rated no. 3
National
8.2 Excellent (62 reviews)
1 location in Victoria Intl Airport
National
Locations in Victoria Intl Airport
  • 8.6
  • 8.5
  • 8.3
  • 8.1
  • 7.8
Recent reviews
2.0 Mediocre8 Aug 2022
Rental office not at airport. Closes as 3 pm on Sundays. Flight delayed so office closed. All other car rental offices in airport were still open. Incurred taxi fares. Will never rent from National/Enterprise in Victoria again.
6.0 Good28 Jun 2022
The only problem we had was they would not accept our card because they said it was a debit card and the Debit card could not be used in Canada. We have traveled a lot throughout Canada and never had a problem using the debit card. Our bank has the option to use your card as a debit or credit no matter where you’re at
8.0 Excellent19 Jun 2022
Extra charge to add a driver was not ideal.
8.0 Excellent1 Apr 2022
ThE windows inside the car were very dusty,all of them. I not sure when they cleaned last but auto was fairly new.
10.0 Excellent19 Oct 2021
Clean, excellent vehicle. Staff were friendly and efficient
10.0 Excellent25 Sep 2021
Great vehicle. Great costumer service. All around very happy!
3.9 Mediocre6 Aug 2021
Rav 4 not a great vehicle
10.0 Excellent7 Jul 2021
nice and personable staff. understanding and quickreally nothing, maybe the price but even that wasn't bad
7.6 Good6 Oct 2020
There were scratches on the car that weren't reported.
7.6 Good29 Jul 2019
The drop off was convenient.We went to National twice after driving a distance to get there and were not able to add a second driver either time. Misinformation, computer system down, nobody there. Very frustrating,.
Rated no. 4
Hertz
7.7 Good (58 reviews)
1 location in Victoria Intl Airport
Hertz
Locations in Victoria Intl Airport
  • 8.5
  • 8.1
  • 7.7
  • 7.6
  • 7.5
Recent reviews
4.0 Okay1 Aug 2022
No one escorted to parking lot where the car was parked for pickup. Car had 2 scratch marks on the passenger side front bumper at the bottom along with black spots and light stretch marking at many locations on front, back and sides of the car. But no one accompanied to note down and I was asked to note down my inspection results on pre-rental inspection form. No customers care touch at the time of pickup. I am yet to undergo drop off experience tomorrow morning i.e. on August 02, 2022 at 7 A.M. Hopefully it would be better than pickup experience.
2.0 Mediocre22 Jul 2022
The van was very good. But the girl at the rental counter had us inspect the car for damages. We told her about some scratches on the rear passenger panel. She told us not to worry about scratches. She told us to look for dents or other damage. When we turned the car in on 7/21, the guy made an issue of the scratches. He said they were going to possibly charge us for repairs! We were told not to worry about scratches. They were already there and we don’t feel that we are responsible.
10.0 Excellent10 Jul 2022
We were given TWO bulky keys that were wired together. If 1 key is lost, both keys are gone! Seems to us that you should keep the second key in case of an emergency? When we returned the car, the lady thanked us and said we would receive an Email. We don’t really have any proof that the vehicle was any returned. We suggest that some proof of return is given. Thank you Renting from Hertz was a pleasure.
6.0 Good21 Jun 2022
Good car! Just cost way too much
2.0 Mediocre5 Jun 2022
The car wasn’t there at the pick up time Additional tax charges $60 +
2.0 Mediocre5 Jun 2022
When we were picking up the rental car, the credit hold was put on my card which was expected but because of an issue, they had to try and charge again although on my credit card it showed the first went through. Because they tried again it was declined by my credit card and I had to call them and it was a big back and forth deal which delayed us getting the car by over 2 hours. Eventually the worker figured out the issue and I was able to get the car but it was a very irritating way to start our trip.
8.0 Excellent21 May 2022
All good
10.0 Excellent15 May 2022
Easy to pick-up for your vehicle. Friendly and Courteous service
8.0 Excellent8 Apr 2022
I didn’t like that when we dropped off the rental we had to park it back in the stall and then they had to walk all the way back to the stall to check the vehicle instead of checking it at the curb by the office which delayed us, also when we picked up the rental no one inspected the vehicle with us. We were told there was no scratches or dints on the vehicle but when we checked the vehicle there were some scratches and dings which resulted in us taking a video of the vehicle prior to leaving in case they blamed the deficiencies on us but when we dropped off the vehicle it was okay, other than that everything else was okay.
10.0 Excellent2 Feb 2022
Quick and efficient pick up. Vehicle was clean and fun to drive.
Rated no. 5
Avis
8.6 Excellent (28 reviews)
1 location in Victoria Intl Airport
Avis
Locations in Victoria Intl Airport
  • 9.2
  • 9.2
  • 8.6
  • 8.3
  • 7.9
Recent reviews
10.0 Excellent2 Aug 2022
The vehicle was very good on gas 😊service vehicle light came on halfway through our trip 😞
10.0 Excellent23 Apr 2022
The agent at the rental counter was super friendly and helpful. We had to change our pick up and drop off times and she gave us no trouble at all.
2.0 Mediocre10 Apr 2022
The car was nice, except for the fact that I found a full box of diabetic needles in the back seat. My grand daughter was back there, and I hate to think of what could have happened if I had not gotten the box away from her! Clearly the car had NOT been cleaned properly since who knows when. This is NOT what you expect from a rental car company! I wanted to get at least a partial refund for this when I dropped if off, but there was NO ONE at the kiosk, so all I could do was fill in the paperwork, and drop off the keys. Not at all impressed. I will NOT use Avis again, as I could not be less impressed with the "service."
10.0 Excellent5 Apr 2022
Pick up and drop off were ok. Car was perfect, but sometimes the gps-screen would dim in daylight and make it impossible to follow. Gps proved itself essential, though!
2.0 Mediocre3 Mar 2022
Great car: Nissan Sentra. Easy to drive, safe, comfortable, very clean. Very expensive though. Advertised at one price, and paid more that advertised price. TERRIBLE SERVICE at pick-up and drop-off. At pick-up: representative gave absolutely no explanation about the car, didn't even ask if I knew about how the car worked, how the key worked, etc., didn't seem to know about the car, not helpful at all, I felt like I was disturbing him, that my questions were stupid. Wasn't clear in explaining where the AVIS parking lot was located. It was like I was supposed to know everything, as if I had been renting cars my whole life. Absolutely no service manners, not amiable. Drop-off: (Not the same representative) Was on the phone with someone else the whole time he was serving me (actually, we can't all it "serving"), hardly looked at me, almost treated me as a thing rather than person, let alone an important client. After this experience it was clear to me that I would never rent from AVIS again.
8.0 Excellent15 Feb 2022
Staff was friendly. Rates were a bit higher than I had hoped for.
10.0 Excellent17 Nov 2021
Excellent customer service both picking up and dropping off. Easiest rental experience I’ve had.
10.0 Excellent24 Sep 2021
Great price great car, great staff
5.9 Okay16 Sep 2021
Only 1 person at counter to serve a line up of customers so it took quite a while to get served. The car was a fully equipped new Elantra. Loved the car.
7.9 Good19 Aug 2021
Check in and out were good. Car rental rates are exorbitant. The choices at the YYJ airport were limited, so we had little choice. I paid 50% less at the Honolulu airport.
Rated no. 6
Alamo
8.2 Excellent (5 reviews)
1 location in Victoria Intl Airport
Alamo
Locations in Victoria Intl Airport
  • 8.3
  • 8.3
  • 8.3
  • 8.7
  • 7.9
Recent reviews
6.0 Good31 May 2022
The car had the tank empty and I had to fill it up
7.9 Good19 Sep 2021
Good!! Only suggestion is to contact the driver immediately by email and/or phone when a drivers licence is left behind, this is very important to driving. Otherwise great service!!
Rated no. 7
Thrifty
7.8 Good (16 reviews)
1 location in Victoria Intl Airport
Thrifty
Locations in Victoria Intl Airport
  • 8.3
  • 8.2
  • 7.9
  • 7.6
  • 7.9
Recent reviews
2.0 Mediocre29 May 2022
Pickup took 30-45 minutes, which they are short staffed and we could have overlooked. However after driving an hour out of town and having the check engine light come on we discovered we had absolutely no oil or coolant in the vehicle. My husband had to stop and put in several jugs. Still waiting to hear if they’ll comp us.
10.0 Excellent24 May 2022
Great experience
10.0 Excellent28 Mar 2022
No hassled, friendly staff. Thank you.
10.0 Excellent20 Mar 2022
Anderson, the Customer Service Agent was fantastic.
10.0 Excellent12 Dec 2021
Fast and easy
10.0 Excellent8 Dec 2021
Excellent service by the representative.
2.0 Mediocre2 Dec 2021
Needed to extend our rental. They wouldn’t honour our previous rate or the rates available online. This caused us to have to drive for 2 hours to exchange vehicles. The new vehicle was not adequately cleaned with garbage from the previous renters left in the vehicle.
10.0 Excellent24 Oct 2021
Thrifty car rental in Victoria was by far the most inexpensive and although the location is listed as being off site it actually shares the Hertz location at the airport which was a pleasant surprise. The guy at the counter was incredibly efficient and had us on our way quickly. Very impressed.
1.9 Horrible4 Oct 2021
Terrible experience. We had already paid for our rental and had a confirmation number. When we showed up they didn’t have a car for us and didn’t do anything to help. We ended up having to come back the next day and get a car from Avis. Will never use thrifty again! Pathetic customer service and employees.
7.9 Good11 Jul 2021
Nothing really
Sunnycars
2 locations in Victoria Intl Airport
Sunnycars
Locations in Victoria Intl Airport
Recent reviews
230 travellers who rented a car in Victoria Intl Airport gave the car agency they used an average rating of 8.2

Car rental locations at Victoria Intl Airport

Good to know

Most popular car type

Mini

Top tips for renting a car at Victoria Intl Airport

  • Book your rental car at Victoria Intl Airport at least 1 day before your trip in order to get a below-average price

FAQs about renting a car at Victoria Intl Airport