Good to know
|Distance to city centre||5.4 km|
|Distance to airport||114.0 km|
Time of year
Show reviews that mention
|beach bar||in 328 reviews|
|bike rentals||in 6 reviews|
|cabana||in 17 reviews|
|food was good||in 56 reviews|
|friendly staff||in 155 reviews|
|hammock on the porch||in 15 reviews|
|hot water||in 54 reviews|
|location right on the beach||in 154 reviews|
|ocean view||in 84 reviews|
|restaurant that is affiliated||in 5 reviews|
|seaweed on the beach||in 213 reviews|
|shared bathroom||in 47 reviews|
|staff super||in 185 reviews|
|steps from the beach||in 12 reviews|
Locations as it’s in the centre of the hotel zone
Copious amounts of seaweed making it impossible to swim, pictures of the place don’t match it currently, can’t flush toilet paper which I find disturbing. Generally over priced
The shrimp tacos and the severs were amazing. The outdoor beach area was breath taking.
Yoga is offered but you have to pay $20 each morning. I wish there was coffee offered if not in the rooms maybe in the lobby in the early mornings to enjoy the beautiful sunset with.
Coco beach part is about the only thing that makes this place trendy, so rather than booking a room there just go as a guest for a day to their beach.
The staff at the desk aren't really welcoming (except of Jasmine). Most of the time they'd be sitting on their phones during the whole day. Security guard is an hypocrite who tries to help you when you don't ask for silly stuff and gets mad when he doesn't get a tip for it. We had a problem with our beach room (with private bathroom) which was filled with gecko everywhere around the room and my girlfriend was too scared to sleep at night, when she went to see them they said they can't do anything. The day after i packed everything and decided to go for an early checkout, then the staff started acting like they cared and offered us a better room with clean walls (only because the hotel was empty and we were probably 3 guests due to them not cleaning seaweed on their beach like other hotels did). We refused the room, lost money for 2 nights, and we left. By far the worst overrated hippie hotel, if you see some trendy pics there, just go for the beach, don't book a room there.
Absolutely nothing. No security and a scam of a hotel. I have been to Tulum many times, it was my magical destination spot, and this was by far the worst experience I have had there.
To start, I was burglarized on my second day after returning from the bar to the room. I entered my room with my suitcase ransacked and my valuables- many sentimental were taken. No manager or supervisor was present, but only a lovely, young, front desk lady (Martha- who even stayed with me while the police left to make sure I was ok), had to assist me and my partner with the police report since no other staff was present. To have police show up to your burglarized room with large guns is something you’ll never forget, since this is something I’ve never had to experience or see happen in Tulum. This was probably one of the worst vacations and hotels I’ve ever stayed in, and I have been to many third world countries for volunteer work, traveling most of my life and staying in shared third world hostels over many years. I could count over four species of insects (to be expected of course in a place like Tulum), but not to have thousands of aunts crawling everywhere, especially into the suitcases since no closet is available to put away your clothes- just a tiny area with shelves. Other guests should be made aware that there are no security cameras for the “huts” with openings in the corners of a “ceiling.” Even the largest suite in the hotel Coco Tulum is not worth your money- we staying in an oceanfront room (?)with a private bathroom (they have some with shared ones as well) . Coco Limited is an entirely different hotel- with lovely staff and DO have security cameras and secure, comfortable hotel rooms. Due to the burglary and the severity of safety concerns, my partner and myself had to move hotels, to an open room at coco limited, however it took until two and a half days later (approximately 9-10 PM, for a manager to come and speak to me, providing me zero comfort as she stated she was on vacation during our stay, and no covering supervisors were available). We were leaving the following day, so this provided no relief.
Coco Tulum takes the focus off of over-the-top and puts it back on simple and classic with an old style cabanas village that is right on the beach. Tulum Beach sits steps just away for guests to wake up and meander over, just the way it should be. Guests will truly be able to enjoy the peace and quiet without all the extra noise that comes elsewhere.
Four different options await guests for complete relaxation and immersion in all things Tulum Beach, which Coco Tulum is focused on. From a tower room to a suite right on the beach, each space is focused on the simplicity that the beach offers.
Juanita Diavola, Coco’s restaurant carries the idea of uncomplicated simplicity into eating as it kicks out brick oven pizzas and fresh juice smoothies. The chef serves up specialties regularly, and the atmosphere is perfect for a glass of wine or a drink at the bar. It won’t be long before Coco Beach Bar fever catches on amongst guests.
Coco Tulum’s beach club offers the perfect space for chillaxing with hammocks and beach chairs that provide a perfect view of Tulum Beach. Guests personal Zen Zone can be experienced as well with lots of quiet, open-air spaces for centering, relaxation and listening to the ocean. For those looking to escape the crowd and the busyness that other resorts have, Coco Tulum will offer guests the uncomplicated simplicity that it is on Tulum Beach.
based on 1,174 reviews
Things to know
- Friendly atmosphere
- Beach nearby
- Nice building
- Pleasant hotel grounds
Policies vary by room type and provider.
Reviews about Coco Tulum
Most popular landmarks
- Playa Paraiso 5.1 km
- Tulum National Park 6.2 km
- Tulum Mayan Ruins 6.3 km
- Gran Cenote 9.2 km
- Tulum Monkey Sanctuary 11.6 km
- LabnaHa Ecopark Adventures 15 km
|Playa Del Carmen||64 km|
|San Miguel de Cozumel||67 km|