Good to know
|Distance to city centre||0.4 km|
|Nearest airport||Toronto Pearson Intl|
|Distance to airport||19.0 km|
|"Clean rooms, and nice lounge"||(in 8 reviews)|
|"The customer service was exceptional."||(in 11 reviews)|
|"Great location, great staff, great facilities"||(in 16 reviews)|
Time of year
Show reviews that mention
|best hotel||in 45 reviews|
|busy season||in 3 reviews|
|combs||in 7 reviews|
|comfortable beds||in 18 reviews|
|definitely stay||in 38 reviews|
|food was excellent||in 5 reviews|
|great location||in 26 reviews|
|great rooms||in 13 reviews|
|great service||in 40 reviews|
|lobby||in 13 reviews|
|make our stay||in 26 reviews|
|service room||in 41 reviews|
|staff and great||in 86 reviews|
|swimming pool||in 12 reviews|
|toronto||in 10 reviews|
|worth the cost||in 3 reviews|
The spa/gym was excellent, the live music in the lobby was great. The restaurant BOSK was great for both dinner and breakfast. This was a great Xmas getaway location. The suite rooms were nice and large with a pull out couch for guests if required. Bathrooms were beautiful.
The location, rooms, food.
Everything was great however the only complaint was that their customer service team emailed weeks before to ensure we had everything we needed, but when I replied they took seven days to get back to me...and they didn't get my info and then it was too late, the day had arrived....we unfortunately did not get our spa appointments because they were already booked up.
Great hotel goos staff
The best thing about this hotel was the staff. Every person we came in contact with was so friendly and helpful. It was amazing.
For the price, and this could take into the prices for hotels in the area, I didn't think that the room was worth the price. The view was ok and the overall hotel room was ok. Not fantastic which is what I would expect for the price point.
Luxury at its finest!!! Truly a five star hotel.
Didn't stay long enough.
A stay at Shangri-la hotel Toronto places you in the heart of Toronto, steps from PATH Underground Shopping Mall and Queen Street. Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
based on 6,378 reviews
Things to know
- Friendly service
- Pleasant entrance area
- Friendly atmosphere
- Professional service
Policies vary by room type and provider.
FAQs when booking at Shangri-La Hotel Toronto
Where is Shangri-La Hotel Toronto located?
Shangri-La Hotel Toronto is located at 188 University Avenue in Downtown, 0.4 km from the centre of Toronto. Princess of Wales Theatre is the closest landmark to Shangri-La Hotel Toronto.
When is check-in time and check-out time at Shangri-La Hotel Toronto?
Check-in time is 15:00 and check-out time is 12:00 at Shangri-La Hotel Toronto.
Does Shangri-La Hotel Toronto offer free Wi-Fi?
Yes, Shangri-La Hotel Toronto offers free Wi-Fi.
Does Shangri-La Hotel Toronto offer free parking?
No, Shangri-La Hotel Toronto does not offer free parking.
Does Shangri-La Hotel Toronto offer free airport shuttle service?
No, Shangri-La Hotel Toronto does not offer free airport shuttle service.
How far is Shangri-La Hotel Toronto from the airport?
Shangri-La Hotel Toronto is 2.4 km from Toronto Island.
Can you bring pets to Shangri-La Hotel Toronto?
Yes, Shangri-La Hotel Toronto is a pet-friendly hotel.
Does Shangri-La Hotel Toronto have a pool?
Yes, Shangri-La Hotel Toronto has a pool on-site.
Reviews about Shangri-La Hotel Toronto
Most popular landmarks
- Princess of Wales Theatre 354 m
- Nathan Phillips Square 0.4 km
- TIFF Bell Lightbox 0.5 km
- Toronto Eaton Centre 0.7 km
- Hockey Hall of Fame 0.7 km
- CN Tower 0.7 km
|Toronto Island||2.4 km|
|Toronto Pearson Intl||19 km|
|Toronto, Ontario||0.6 km|
|Toronto Union Station||0.6 km|