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Crowne Plaza Syracuse
3 stars

Crowne Plaza Syracuse

701 East Genesee Street, Syracuse, NY 13210, United States
+1 315 479 7000
From
$190
Cheapest

rate per night

6.7
Okay

based on 540 reviews

Crowne Plaza Syracuse
ter 4/6
-
qua 5/6
Room type
Provider
Nightly total
Standard Room
Double room
King room

About Crowne Plaza Syracuse

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi and Airport shuttle for free

Crowne Plaza Syracuse offers art deco 4-star accommodation in Syracuse. It is ideally located for guests wanting to discover the area's attractions.

There are a range of facilities at the hotel that guests can enjoy, such as an executive floor, a free shuttle service and a gym. Guests have access to express check-in/check-out, 24-hour reception and a meeting room.

Rooms at Crowne Plaza Syracuse are modern and offer a flat-screen TV and movies-on-demand. They provide internet access, a refrigerator and a private bathroom.

American cuisine is served in the hotel's restaurant, and can be savoured on the outdoor terrace. Alternatively, there is a wide range of international restaurants close by.

Crowne Plaza Syracuse is less than a 15-minute drive from Syracuse Hancock International Airport and Clinton Square is a short walk away. It is also within walking distance of Hanover Square, State University of New York Upstate Medical University and the Landmark Theatre.

Photos of Crowne Plaza Syracuse

Latest deals for Crowne Plaza Syracuse

ter 4/6
qua 5/6
King room
bed type unknown
bed type unknown
bed type unknown
Double room
2 double beds
2 double beds
2 double beds
Standard Room
bed type unknown
bed type unknown
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*Total includes estimated local taxes & fees payable on check out.

Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Crowne Plaza Syracuse

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free airport shuttle
  • Shuttle service (free)
  • Business centre

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Key access
  • Key card access
  • Express check-out
  • 24-hour front desk

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Accessible by lift
  • Hypoallergenic
  • Hypoallergenic pillow
  • No smoking
  • Upper floors accessible by lift

Dining

  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

General

  • Seating area
  • Interconnected room(s) available
  • Telephone
  • Carpeted
  • Tile/marble floor
  • City view
  • Storage available

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom
  • Walk-in shower

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV

Parking and transportation

  • Shuttle service (free)
  • Parking
  • Free airport shuttle

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Bedroom

  • Socket near the bed
  • Alarm clock
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Things to do

  • Gift shop

Health and safety

  • Safe

Fitness

  • Fitness centre

Reviews of Crowne Plaza Syracuse

All reviews are collected from real users with a verified booking made with KAYAK or one of our trusted external partners.

6.7
OkayBased on 540 verified guest reviews
6.0Solo
6.9Couples
6.7Families
6.7Friends

Traveller type:
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A
2.0 Poor
My room wasn’t ready when I arrived 3 hours after check in time. It wasn’t ready until almost 9 pm when I needed to be asleep as I had to get up early the next day, and I had been traveling for days and spent $300 on the room for one night. They comped me nothing and didn’t even really apologize for the inconvenience. They knew they had a full house and could have planned better to get the rooms turned over by check in but the greedy penny pinchers at the top run a lean operation to increase profits and it makes me sick
N
8.5 Very Good
Pros:The building is cylindrical, making all the rooms wedge shaped and spacious.
Cons:The lobby and front entrance were on the opposite side from the parking garage, making check-in confusing for a lone traveler who's carrying a ton of stuff and exhausted to find their way around. The elevators' electronic floor selection touchpad system is confusing, at first. The shower is terrible, with a low-pressure "rainfall" stream that made it difficult to wash the shampoo from my hair. The bed was half firm and half soft; neither was very comfortable. The frame was so flimsy that, when I shifted, I felt like it was going to collapse. I'm heavy, 200lbs, but that shouldn't be enough to nearly break a mattress and frame! Also, the location next to the highway is very loud and earplugs couldnt drown out the sound fully (I was on the 14th floor).
P
6.0 Okay
Cons:Noisy. Highway next door. Renovations going on till late in the building. Little sound proofing between rooms.
D
7.4 Good
Cons:House keeping - did not renew cin room coffee or collect used cups/glasses.
T
5.7 Fair
Pros:Clean comfortable
Cons:Free Shuttle isn't available most of time they take you places and can't pick you up even when you aren't in a hurry, refusal
A
3.1 Poor
Pros:Location to restaurants and entertainment.
Cons:Rooms are outdated and not clean. Bathroom had mold around toilet and shower. Customer service - Upon check in, I explained the wrong room was given to us, as the confirmation showed how many and what type of bed we should have. They did not care and told me the room I had was correct. Upon checkout, my credit card was charged for the room, even though I had paid through a booking site. I explained this to the woman at the desk, and she said since they could not find record of payment, she would not refund me. Instead of trying to satisfy me by making a simple phone call to the booking site, she told me I had to do the work and contact the booking site to find out details and then contact her to get the refund.
K
8.0 Very Good
Pros:Room was neat & clean; nice linens and a huge rain shower stall. Close to SU and University Hospital.
Cons:Continental breakfast is not offered nor included in room price. Parking costs extra. In a small market like syracuse, these should be included in the room price.

Location

701 East Genesee Street, Syracuse, NY 13210

What's nearby

  • Syracuse Stage287 m
  • Everson Museum of Art0.5 km
  • Oncenter War Memorial Arena0.6 km
  • Erie Canal Museum0.7 km
  • Landmark Theatre0.8 km
  • Clinton Square1 km
  • Armory Square1.1 km
  • Milton J. Rubenstein Museum of Science and Technology1.1 km
  • Syracuse University1.1 km
  • Carrier Dome1.1 km
  • Thorndon Park1.6 km
  • Carousel Mall3.2 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Crowne Plaza Syracuse

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Crowne Plaza Syracuse

  • Where is Crowne Plaza Syracuse located?

    Crowne Plaza Syracuse is located at 701 East Genesee Street, 0.5 km from the centre of Syracuse. Syracuse Stage is the closest landmark to Crowne Plaza Syracuse.

  • When is check-in time and check-out time at Crowne Plaza Syracuse?

    Check-in time is 15:00 and check-out time is 12:00 at Crowne Plaza Syracuse.

  • Does Crowne Plaza Syracuse offer free Wi-Fi?

    Yes, Crowne Plaza Syracuse offers free Wi-Fi.

  • Does Crowne Plaza Syracuse offer free airport shuttle service?

    Yes, Crowne Plaza Syracuse offers free airport shuttle service.

  • How far is Crowne Plaza Syracuse from the airport?

    Crowne Plaza Syracuse is 7.6 km from Syracuse Hancock Intl. Crowne Plaza Syracuse is 63.1 km from Rome Griffiss Intl.

  • How does KAYAK find such great Crowne Plaza Syracuse hotel deals?

    KAYAK scours the web for all room deals available at Crowne Plaza Syracuse in Syracuse and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Crowne Plaza Syracuse and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Crowne Plaza Syracuse.

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3-star hotel
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3-star hotel
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3-star hotel
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4-star hotel
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Good to know

Value for money

6.6

Distance to city centre

0.5 km

Nearest airport

Syracuse Hancock Intl

Distance to airport

7.7 km