Good to know
|Distance to city centre||0.8 km|
|"The staff were very friendly and helpful"||(in 23 reviews)|
|"Very good bed and breakfast"||(in 3 reviews)|
|"Exellent location, friendly staff"||(in 17 reviews)|
|"Small bed"||(in 7 reviews)|
Time of year
Show reviews that mention
|air conditioner||in 4 reviews|
|good bed||in 11 reviews|
|good breakfast||in 44 reviews|
|good location||in 38 reviews|
|hustle bustle||in 6 reviews|
|modern hotel||in 34 reviews|
|room was small||in 4 reviews|
|shower good||in 7 reviews|
|spa area||in 11 reviews|
|staff was very friendly||in 37 reviews|
|streets lined||in 6 reviews|
|walkie talkies||in 2 reviews|
We stay in this hotel from 8 am to 10:30 pm on the 15/02 only, between flights, we book for 2 nights to be able to have a room available to check in earlier than check in time, that’s was ok with us. On arrival staff member instead to greet us ,as should be done command us to pay for 2 night Immediately, we did . He just pointed way to the room. It was awful beginning to feel that you not welcome, when I ask staff member why he act this way, I got the answer, he is busy and have something else to do. No one was waiting , except us. Another member escort us to room , count towels and ask us to sign form , as they expect someone to steal them . We rested , had a breakfast and went to explore Santiago. We come back at 7 pm to rest before ours taxi arrive at 10:30 pm. And could not believe ours mini bar was locked. We pay for the room till 16/02 ,because ours flight was 1:30 am 16/02. . We ask reception staff member why they locked mini bar , but instead to explain and apology he ask us what we want from mini bar . That was an awful experience. and abuse. When taxi come to pick us, no one pay any attention, did not acknowledge we are leaving, did not say nothing, did not offer to help with the luggage , nothing . No service, no welcome felling, NOTHING.
Amazing breakfast, location close to everything in the city center. Good to stay for 1-2 nights.
Old noisy airco, old room, towels don’t look very clean.
Central location good for sightseeing, busy with people working in nearby banks and businesses, however rather empty and not very safe off working hours. Rather wide variety of food at breakfast. Staff very polite and useful, but not very profficient in English.
Breakfast could include some fish/seafood.
Room was perfect for us, bed was comfy and everything was clean and nice Breakfast was good, however the lady who made the eggs on request barely understood us even tho my boyfriend is Chilean so he speaks the language. apart from that all good, lots of choices Spa area was nice, but wasnt sure about the color of the water was a bit greenish rather than clear
Location is ideal. Bed was comfortable.
Gym was terrible and the room itself was very dated!
With a stay at Hotel Gran Palace, you'll be centrally located in Santiago, within a 5-minute walk of Plaza de la Constitucion and Palacio de la Moneda. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Planning an event in Santiago? This hotel has facilities measuring 12917 square feet (1200 square meters), including a conference center. Free self parking is available onsite.
based on 1,133 reviews
Things to know
- Comfortable beds
- Friendly service
Policies vary by room type and provider.
FAQs when booking at Hotel Gran Palace
Where is Hotel Gran Palace located?
Hotel Gran Palace is located at Paseo Huérfanos 1178 piso 10 in Barrio Yungay, 0.8 km from the centre of Santiago. Museo Chileno de Arte Precolombino is the closest landmark to Hotel Gran Palace.
When is check-in time and check-out time at Hotel Gran Palace?
Check-in time is 14:00 and check-out time is 12:00 at Hotel Gran Palace.
Does Hotel Gran Palace offer free Wi-Fi?
Yes, Hotel Gran Palace offers free Wi-Fi.
Does Hotel Gran Palace offer free parking?
No, Hotel Gran Palace does not offer free parking.
Does Hotel Gran Palace offer free airport shuttle service?
No, Hotel Gran Palace does not offer free airport shuttle service.
How far is Hotel Gran Palace from the airport?
Hotel Gran Palace is 13.3 km from Santiago Arturo Merino Benitez.
Can you bring pets to Hotel Gran Palace?
No, pets are not allowed at Hotel Gran Palace.
Does Hotel Gran Palace have a pool?
Yes, Hotel Gran Palace has a pool on-site.
Most popular landmarks
- Museo Chileno de Arte Precolombino 178 m
- Plaza de la Constitucion 200 m
- Catedral Metropolitana de Santiago 333 m
- Plaza de Armas 369 m
- Museo Histórico Nacional 0.4 km
- Iglesia de San Francisco 0.7 km
|Santiago Arturo Merino Benitez||13.3 km|