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|Distance to city centre||3.7 km|
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Rooms were clean. Close to airport. Good breakfast.
The hotel representative was not at the hotel front desk for our check-in. We had to wait over a half hour before he showed up so that we could actually check into our room.
The facilities were nice, room, bathroom, comfy bed.
Some staff are very unfriendly. Their system seemed to be down the whole time we were there & continued to be inconvenienced about our check in. As we checked out they said we had a balance due after they had already charged my card for the full balance. It seemed as if they were just trying to get additional money for something we didn't owe. Caused more stress then it should've been!
Charged twice by rude morning staff
I think the location of the motel was very easy to access and find. The inside of the hotel and our room was very nice and clean.
It was kind of stuffy in our room. I tried lowering the temp down by the wall control and it didn't seem to do anything. It wasn't too hot but you could tell it was more on the warm side. Also what kind of annoyed me too, is in the lobby they have papers hanging advertising what items the motel sells but you have to ask the Host for the actual item. When I asked her for Advil (or whatever pills the sign said) she said they've been out of those for a while, so I was thinking then why are you still advertising them? Also when we were binging our bags down getting ready to check out, it was weird how the elevators just "stopped" working. We were on the 3rd floor and all they said was oh they aren't working anymore which I was frustrated with because my legs had been hurting so bad it hurt to walk. So it was like I took the elevator down to ask for the pills and they were out and when I tried to take it back up they just said oh it's not working anymore. Just for an FYI.. the breakfast room is very warm in there, so you can go in there to eat but we just took the food back to our room because of how hot it was in there.
The smoke-free Comfort Suites San Jose Airport hotel in San Jose, CA offers guests the extra space you need with the extras you want. Located right off Interstate 880, We are also near sites and activities like downtown, SAP Center at San Jose and the Tech Museum of Innovation. Enjoy our meeting space that can accommodate up to 60 event attendees, free hot breakfast, free WiFi, an exercise room and free coffee. Your spacious suite offers 25 percent more space than the traditional room, with amenities like a microwave, refrigerator, hair dryer, TV and recharge device. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Credit card required at check in. 24 hour courtesy transportation, San Jose International Airport only. All Comfort Suites are smoke free. Parking is free for 1 car per reservation only during guest stay.
based on 536 reviews
Things to know
- Comfortable beds
- Spacious rooms
- Good access to airport
- Great reception
Policies vary by room type and provider.
Reviews about Comfort Suites San Jose Airport
Most popular landmarks
- San Jose Flea Market 3 km
- J. Lohr Winery 3.3 km
- SAP Center at San Jose 3.4 km
- Rosicrucian Egyptian Museum 3.4 km
- San Pedro Square 3.5 km
- Cathedral Basilica of St Joseph 3.7 km
|San Jose||1.6 km|
|Santa Clara-University||2.6 km|
|San Jose, California||3.8 km|