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Hotel Bo has a small entrance and when you walk in this amazing, cool, trendy but cozy hotel opens up before you. The grounds, rooms, restaurant, common areas are all ultra-modern very welcoming. The gym isn't big but is the right size for the hotel - it has everything you need. Only CNN in English - but now we are up on all the news! The dinner was excellent with attentive service - as is the breakfast. We asked what the fireworks were for (at 6AM that morning) - celebrating some event and waking us up. When we went back to our room later, there were earplugs on the bedside table. The porters were all very helpful. But my number one suggestion is try Jesus' drinks at the bar - I think I tried Flor de Maiz. He is a super bartender who makes some killer drinks. Very warm, welcoming and a good conversationalist. We went the next night the other bartender also served great drinks.
Despite the hotel's overall awesomeness - it lacked a personal touch in the common areas. In a small boutique hotel like this, the staff (front desk, manager - who spoke to the only other family at breakfast but not us - cleaning staff) could have been a bit more welcoming. They don't say Hola/buenas tardes or anything as you pass by. They don't even look up from their work. On the second/third day, it's like they all remembered their training and were more polite. But in this size hotel, every time a guest walks by, they should be greeted with a 'Hola Sra (last name) Como esta usted/como anda sus vacaciones (whatever) - to make a guest feel at home. We paid over $200/night which is almost outrageous for this town. We expected a more personal environment. Staff is only as good as its management trains them. But would I go back - YUP!!
Artfully designed, beautiful landscaping, quiet, very helpful and kind staff. Great value and sanctuary in this crowded city!
Great location, friendly staff, stylish hotel, nice comfortable big room and high quality food in restaurant (both breakfast & dinner).
They still need to get some of the basics right - shower was luke warm with low pressure, slight drainage smell from toilet and during one night there was a lot of banging outside our room (sounded like someone was doing some cleaning / maintenance!).
Eco style one with nature. Felt safe and well cared for...
They were refurbishing all the varnished wood. Made the stairs tricky
A very modern and really nice hotel. Modern chic. We loved the decor and the garden. In one word; great! Nice livingroom. Good cocktails. We loved it.
The manager spoke very good English, maybe she can use her skills to teach the waiters in the restaurant some basic English? They didn't even understand there own menu in English. At breakfast we had a lot of difficulties to get the right breakfast. It all took far to long to come to the table, especially the coffee. Please let your staff know that coffee is the first thing to serve when people sit at their table!
Hotel Bo is in the heart of San Cristobal de las Casas, within a 5-minute walk of Ex-Convent of Santo Domingo and Mesoamerican Museum of Jade. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 98 reviews
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Most popular landmarks
- Ex-Convent of Santo Domingo 266 m
- Mesoamerican Museum of Jade 297 m
- Plaza de La Paz 0.4 km
- San Cristobal de las Casas Cathedral 0.4 km
- Amber Museum 0.6 km
- Museo del Ambar 0.6 km