Casa del Alma Hotel Boutique & Spa

Beautiful interior design of a classic hacienda. Location is very convenient downtown but rooms are very quiet. Staff was friendly. Really could not be a better experienced Breakfast was the best on our trip.

Usually in all hotel so far in Mexico some small or not so small details were not working, e.g. the warm water was taking time, the sink was jammed, some parts came loose, here we did not had this kind of problems, which is remarkable. Even the gym had operable equipment. I have only picky problems, like a loose lampshade and a loose ornament at the back of bed, but which all were just a visual defects. Also we could open the window and even the bathroom had a window.

The view from the room is nothing special, the roof into the backyard. But I was not there to stare out of the window.

Location, facilities, decor, food, security and service.

Some Front desk staff had limited English.

Everything was excellent!

Nothing.

It was well located near the Zocalo. The parking was below the building,and very secure. The adjoining restaurant was excellent. The included breakfast at the restaurant was excellent.

Nothing