Best Rotorua hotels near Polynesian Spa
With a stay at Silver Fern Accommodation & Spa in Rotorua (Fenton Street), you'll be within a 5-minute drive of Tamaki Maori Village and Rotorua Night Market. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Overall 9.3 Excellent
Based on 1,706 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10.0
Pros: Was amazing
Excellent
10.0
Pros: I liked the fact that the owners/managers were very approachable and gave us a ride into town for our night out.
Excellent
10.0
Pros: Very close to parks and close to the best fish and chips in town! The spa is big and great!
Excellent
10.0
Pros: Friendly staff, clean n tidy. My 2nd time there would definitely go back again.
Excellent
8.0
Pros: We loved Roturua!!! The hotel was very comfortable and convenient
Excellent
10.0
Pros: Would have liked a more comfortable armchair, not a low couch.
Excellent
10.0
Pros: Great location, staff was very helpful in making suggestions where to dine, and places to visit. Rooms were clean and well maintained. Would stay there again.
Excellent
10.0
Pros: Did not try breakfast. Location was good. Close to all amenities.
Good
6.3
Pros: Free upgrade to Family room
Excellent
8.3
Pros: Spa was good. Easy to get sky on tv. Dvd's were at no charge
Excellent
10.0
Pros: Everything! The room was spacious, the bed was super comfortable, and the spa bathtub was beyond expectations!
Details
Reviews
Overall 9.3 Excellent
Based on 1,706 reviews
Service
9.8
Cleanliness
9.6
Wellness
9.1
Location
9.0
Breakfast
9.0
Room
8.7
Comfort
7.9
WiFi
6.8
Service
9.9
Cleanliness
9.7
Room
8.9
Location
8.8
Wellness
8.6
Amenities
7.6
Service
9.9
Wellness
9.2
Location
9.2
Room
8.7
Service
9.8
10.0 Excellent
Pros: Was amazing
Cons: Everything is perfect
10.0 Excellent
Pros: I liked the fact that the owners/managers were very approachable and gave us a ride into town for our night out.
Cons:
10.0 Excellent
Pros: Very close to parks and close to the best fish and chips in town! The spa is big and great!
Cons: Nothing
10.0 Excellent
Pros: Friendly staff, clean n tidy. My 2nd time there would definitely go back again.
Cons: Probably more vents lots of condensation due to spa.
8.0 Excellent
Pros: We loved Roturua!!! The hotel was very comfortable and convenient
Cons: nothing!
10.0 Excellent
Pros: Would have liked a more comfortable armchair, not a low couch.
Cons:
10.0 Excellent
Pros: Great location, staff was very helpful in making suggestions where to dine, and places to visit. Rooms were clean and well maintained. Would stay there again.
Cons:
10.0 Excellent
Pros: Did not try breakfast. Location was good. Close to all amenities.
Cons: The Wifi (internet) was not great. Kept losing connection
6.3 Good
Pros: Free upgrade to Family room
Cons:
8.3 Excellent
Pros: Spa was good. Easy to get sky on tv. Dvd's were at no charge
Cons: Room lighting was dim and difficult to read by. Bathroom lighting made shaving difficult
10.0 Excellent
Pros: Everything! The room was spacious, the bed was super comfortable, and the spa bathtub was beyond expectations!
Cons:
With a stay at Silver Fern Accommodation & Spa in Rotorua (Fenton Street), you'll be within a 5-minute drive of Tamaki Maori Village and Rotorua Night Market. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
With a stay at Regal Palms Resort in Rotorua (Fenton Street), you'll be within a 5-minute drive of Tamaki Maori Village and Polynesian Spa. Featured amenities include a business center, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
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Overall 9.1 Excellent
Based on 678 reviews
All reviews
- All reviews
- Couples
- Families
Good
6.7
Pros: Spa bath was good.
Excellent
10.0
Pros: The mini golf, heated pool and sauna were great after a hard ride in the forest!
Excellent
9.6
Pros: The heated outdoor pool, sauna, mini golf. Hot tub in bathroom!
Excellent
10.0
Pros: Well-equipped and decorated room.Nice ensuite bathroom with a large private hotub, definitely a treat after a whole day's sightseeing. Easy drive to supermarkets. 5 mins walk to Te Puia for our cultural tour.
Excellent
8.3
Pros: Nice room
Excellent
9.2
Pros: The spa bath in the room.
Excellent
9.2
Pros: Its a brilliant place, clean and comfortable
Excellent
9.6
Pros: The room was great, big enough for the whole family. The kids loved the big spa bath and the mini putt putt was a huge hit and kept them entertained.Was really clean and a good variety of teas and coffee. Great laundry facility.
Excellent
10.0
Pros: Everytime we stay rooms and service are excellent. Resort never looks tired, well maintained. Always such a treat to stay.
Excellent
10.0
Pros: Staff, Amenities, Room. It is ALWAYS to expectation at minimum, Minigolf is great too.
Excellent
10.0
Pros: Great place to stay, really close to town, loved the hotpool and spa, will definitley come back
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Details
Reviews
Overall 9.1 Excellent
Based on 678 reviews
Service
9.6
Wellness
9.3
Amenities
9.1
Pool
9.0
Room
9.0
Comfort
8.8
Cleanliness
8.8
Location
8.6
Vibe
8.4
Breakfast
7.1
WiFi
6.0
Room
8.7
Location
8.6
Amenities
9.2
6.7 Good
Pros: Spa bath was good.
Cons: Was fine, but definitely wasn't a 5 star hotel.
10.0 Excellent
Pros: The mini golf, heated pool and sauna were great after a hard ride in the forest!
Cons:
9.6 Excellent
Pros: The heated outdoor pool, sauna, mini golf. Hot tub in bathroom!
Cons:
10.0 Excellent
Pros: Well-equipped and decorated room.Nice ensuite bathroom with a large private hotub, definitely a treat after a whole day's sightseeing. Easy drive to supermarkets. 5 mins walk to Te Puia for our cultural tour.
Cons: Nothing to complain.
8.3 Excellent
Pros: Nice room
Cons: Didn’t get the room I booked and paid for
9.2 Excellent
Pros: The spa bath in the room.
Cons:
9.2 Excellent
Pros: Its a brilliant place, clean and comfortable
Cons: Good, needed to check out early morning due to emergency didnt know what to do with key so we left it in room and calculated what we used from fridge bar which was $7 and for some reason they charged $10 ftom my CC.. Im not going to kick a big stink over $3 but trust would be an issue
9.6 Excellent
Pros: The room was great, big enough for the whole family. The kids loved the big spa bath and the mini putt putt was a huge hit and kept them entertained.Was really clean and a good variety of teas and coffee. Great laundry facility.
Cons:
10.0 Excellent
Pros: Everytime we stay rooms and service are excellent. Resort never looks tired, well maintained. Always such a treat to stay.
Cons: Just need an onsite cafe to get morning coffee!
10.0 Excellent
Pros: Staff, Amenities, Room. It is ALWAYS to expectation at minimum, Minigolf is great too.
Cons:
10.0 Excellent
Pros: Great place to stay, really close to town, loved the hotpool and spa, will definitley come back
Cons:
With a stay at Regal Palms Resort in Rotorua (Fenton Street), you'll be within a 5-minute drive of Tamaki Maori Village and Polynesian Spa. Featured amenities include a business center, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
A stay at Regent of Rotorua places you in the heart of Rotorua, within a 15-minute walk of Tamaki Maori Village and Polynesian Spa. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Overall 9.0 Excellent
Based on 667 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9.6
Pros: We have stayed a couple of times and love the glam feel of the property and friendly staff.
Excellent
10.0
Excellent
10.0
Pros: Our room was awesome , the staff were very helpful
Excellent
9.2
Pros: I loved the decor, bathrooms and layout of the hotel. And heat pumps in every room!
Excellent
9.2
Pros: Position , cleanliness, design
Excellent
9.6
Pros: Location excellent! Great staff, nice amenities and posh boutique hotel.
Excellent
9.6
Pros: Beautiful stylish rooms. Very modern but different from basic Motel styles! That’s what we looked for.
Excellent
10.0
Pros: Very classy new and clean great service and close to shops and the lake
Excellent
9.4
Pros: Rooms and service.
Good
6.3
Pros: just the location.
Excellent
9.6
Pros: The cleanliness was outstanding. The facilities and the staff were exceptional.
Details
Reviews
Overall 9.0 Excellent
Based on 667 reviews
Location
9.8
Service
9.4
Vibe
9.0
Food
9.0
Cleanliness
8.1
Room
7.6
Amenities
7.6
Value
6.3
Breakfast
5.2
Wellness
4.1
WiFi
2.6
Location
9.8
Service
9.5
Vibe
8.9
Room
7.1
Location
9.7
Service
9.5
Vibe
8.7
Room
6.9
9.6 Excellent
Pros: We have stayed a couple of times and love the glam feel of the property and friendly staff.
Cons: Slow to non existent wifi connection. No toaster in kitchenette.
10.0 Excellent
Pros:
Cons: not enough car park
10.0 Excellent
Pros: Our room was awesome , the staff were very helpful
Cons: Nothing
9.2 Excellent
Pros: I loved the decor, bathrooms and layout of the hotel. And heat pumps in every room!
Cons: It didn't have a toaster in the room
9.2 Excellent
Pros: Position , cleanliness, design
Cons: Very noisy at weekends especially in the Loft
9.6 Excellent
Pros: Location excellent! Great staff, nice amenities and posh boutique hotel.
Cons: Bed was a little too soft for our liking.
9.6 Excellent
Pros: Beautiful stylish rooms. Very modern but different from basic Motel styles! That’s what we looked for.
Cons:
10.0 Excellent
Pros: Very classy new and clean great service and close to shops and the lake
Cons: When I was in the private mineral pool a staff member showed another Guest the pool they should have waited till I was finished
9.4 Excellent
Pros: Rooms and service.
Cons: Nothing not to like.
6.3 Good
Pros: just the location.
Cons: the beds are soo uncomfortable.none of us could sleep all night. very poor quality for money. Never going back
9.6 Excellent
Pros: The cleanliness was outstanding. The facilities and the staff were exceptional.
Cons:
A stay at Regent of Rotorua places you in the heart of Rotorua, within a 15-minute walk of Tamaki Maori Village and Polynesian Spa. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Experience personalized service, great value accommodation offering a range of room types whether youre in Rotorua for leisure or business. We're just a few minutes walk from the town centre. Relax in our spacious rooms, enjoy complimentary WiFi and a hearty continental breakfast, and some rooms with a spa bath. An ideal base for exploring all of Rotorua's exciting and beautiful sites.
Overall 8.7 Excellent
Based on 3,606 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.2
Pros: The service was great. The staff went out of their way to help us and were informative. The room was big and comfortable.
Excellent
8.8
Pros: It’s close to everything and tidy.
Okay
5.4
Pros: Location
Excellent
10.0
Pros: The room is very nice
Excellent
10.0
Pros: Very friendly staff , nothing was a problem at all
Excellent
8.8
Pros: Very nice staff. Delicious breakfast. Amenities are lovely. Thank you.
Excellent
8.8
Pros: Great staff. Good st having a chat.
Excellent
10.0
Pros: Very friendly staff, very clean and great for kids with an indoor and outdoor play area/toys
Good
7.9
Pros: The location was very good and would be even better on a fine day in the summer. We stayed on a winter's night as an en route stopover and it met the expectations.
Excellent
10.0
Pros: Great location , friendly staff peaceful & quiet yet close to everything we needed . Overall great value for money. A big thanks to the girls at reception for helping us with sight seeing. Wai-O-Tapu was amazing especially seeing the erupting geyser
Details
Reviews
Overall 8.7 Excellent
Based on 3,606 reviews
Service
9.5
Location
9.3
Value
9.0
Breakfast
8.7
Comfort
7.9
Food
7.8
Room
7.7
WiFi
7.1
Amenities
6.3
Vibe
6.2
Bar
5.0
Service
9.7
Value
9.3
Location
9.1
Breakfast
8.9
Room
8.0
Cleanliness
7.3
WiFi
5.4
Service
9.4
Value
9.3
Location
9.3
Breakfast
8.4
Room
7.0
Cleanliness
6.4
Amenities
5.8
Vibe
5.5
WiFi
5.2
Service
9.6
Breakfast
9.0
Room
7.1
Service
9.4
Location
9.2
Breakfast
8.4
Room
7.2
9.2 Excellent
Pros: The service was great. The staff went out of their way to help us and were informative. The room was big and comfortable.
Cons: Hot water pool was not working, therefore the pool was cold. Adding a dish towell and small dishwasher so you could wash the glasses or cups would be a great addition. One towel had a stain on it. The basin in room 20 is cracked.
8.8 Excellent
Pros: It’s close to everything and tidy.
Cons: The bathroom was a little untidy. Still hair in the bath
5.4 Okay
Pros: Location
Cons: Not so clean and well maintained
10.0 Excellent
Pros: The room is very nice
Cons:
10.0 Excellent
Pros: Very friendly staff , nothing was a problem at all
Cons:
8.8 Excellent
Pros: Very nice staff. Delicious breakfast. Amenities are lovely. Thank you.
Cons:
8.8 Excellent
Pros: Great staff. Good st having a chat.
Cons: The bathroom was clean and tidy. But the drainage had a bad smell coming from it in room 08.
10.0 Excellent
Pros: Very friendly staff, very clean and great for kids with an indoor and outdoor play area/toys
Cons:
7.9 Good
Pros: The location was very good and would be even better on a fine day in the summer. We stayed on a winter's night as an en route stopover and it met the expectations.
Cons: The inbuilt heaters were not working so standalone were provided. They were ok and hopefully they have been fixed. Not so important if its summer of course.
10.0 Excellent
Pros: Great location , friendly staff peaceful & quiet yet close to everything we needed . Overall great value for money. A big thanks to the girls at reception for helping us with sight seeing. Wai-O-Tapu was amazing especially seeing the erupting geyser
Cons: Nothing all great
Experience personalized service, great value accommodation offering a range of room types whether youre in Rotorua for leisure or business. We're just a few minutes walk from the town centre. Relax in our spacious rooms, enjoy complimentary WiFi and a hearty continental breakfast, and some rooms with a spa bath. An ideal base for exploring all of Rotorua's exciting and beautiful sites.
A stay at RotoVegas Motel places you in the heart of Rotorua, within a 15-minute walk of Tamaki Maori Village and Polynesian Spa. Featured amenities include express check-in, express check-out, and luggage storage. Free self parking is available onsite.
Overall 8.7 Excellent
Based on 1,316 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Bed was very comfortable
Excellent
8.8
Pros: Loved the Spa Bath, my husband loved the decor.Simple but elegant, bright and airy
Excellent
10.0
Pros: Amazing place comfy beds
Excellent
10.0
Pros: Great location for hot water beach and cathedral cove. Nice apartment style room. Fantastic service from the owners.
Good
6.2
Pros: We had asked for a two-bedroom unit but got a large three bedroom apartment with a private hot tub and well equipped kitchen. The staff checked on us to see if we needed anything. Unlimited free wifi, which is not always the case in NZ.
Excellent
10.0
Pros: Great location,ping pong table,private spa,thermal pool....just loved the place
Excellent
10.0
Pros: I loved everything. The team was amazing and the room was clean and comfortable. The spa was GREAT.
Excellent
10.0
Pros: Very good location, big enough for the whole family, nice and clean.
Excellent
9.6
Pros: Thoroughly enjoyed my stay, beautifully clean very comfortable I cannot fault this place at all I will be back loved it.
Excellent
10.0
Pros: I always stay here. It never lower than i expect.
Excellent
9.6
Pros: We were amazed the unit had a separate laundry in it. The kitchen and living areas were efficient and the bedrooms were very nice and comfortable.
Details
Reviews
Overall 8.7 Excellent
Based on 1,316 reviews
Location
9.6
Service
9.4
Pool
9.2
Wellness
9.0
WiFi
9.0
Room
7.7
Cleanliness
6.4
Breakfast
3.3
Location
9.6
Service
9.4
Pool
9.3
Wellness
9.0
Room
7.3
Cleanliness
6.4
Location
9.7
Service
9.1
Amenities
8.1
Room
7.1
10.0 Excellent
Pros: Bed was very comfortable
Cons: Too many cats around the property fighting at night
8.8 Excellent
Pros: Loved the Spa Bath, my husband loved the decor.Simple but elegant, bright and airy
Cons:
10.0 Excellent
Pros: Amazing place comfy beds
Cons:
10.0 Excellent
Pros: Great location for hot water beach and cathedral cove. Nice apartment style room. Fantastic service from the owners.
Cons:
6.2 Good
Pros: We had asked for a two-bedroom unit but got a large three bedroom apartment with a private hot tub and well equipped kitchen. The staff checked on us to see if we needed anything. Unlimited free wifi, which is not always the case in NZ.
Cons: Check-in closes at nine, eight on weekends. They had mentioned this in their reservation, but we did not notice as it was part of a lot of standard text that we didn't really read. Fortunately, we got there just as the manager was leaving. Also, the windows didn't have insect screens. If we kept them shut, the room was a bit hot and stuffy despite the fans (no AC), and if we kept them open, we got bit by some sand flies. The internet was weak and kept dropping.
10.0 Excellent
Pros: Great location,ping pong table,private spa,thermal pool....just loved the place
Cons:
10.0 Excellent
Pros: I loved everything. The team was amazing and the room was clean and comfortable. The spa was GREAT.
Cons:
10.0 Excellent
Pros: Very good location, big enough for the whole family, nice and clean.
Cons:
9.6 Excellent
Pros: Thoroughly enjoyed my stay, beautifully clean very comfortable I cannot fault this place at all I will be back loved it.
Cons:
10.0 Excellent
Pros: I always stay here. It never lower than i expect.
Cons: N/a
9.6 Excellent
Pros: We were amazed the unit had a separate laundry in it. The kitchen and living areas were efficient and the bedrooms were very nice and comfortable.
Cons: We were a little disappointed that the spa pool was on the outside not indoors as that is the reason why we booked to stay at RotoVegas. And unfortunately it rained so we were unable to use it.
A stay at RotoVegas Motel places you in the heart of Rotorua, within a 15-minute walk of Tamaki Maori Village and Polynesian Spa. Featured amenities include express check-in, express check-out, and luggage storage. Free self parking is available onsite.
With a stay at Prince's Gate Hotel, you'll be centrally located in Rotorua, just a 3-minute walk from Tamaki Maori Village and 6 minutes by foot from Polynesian Spa. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Overall 8.4 Excellent
Based on 2,779 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Okay
5.7
Excellent
8.3
Pros: Best consistent service I've experienced in a while. I was there for 3 nights in the end and all the staff were polite, professional, attentive and friendly, but not too much or over the top. Really impressive.
Good
6.7
Excellent
10.0
Pros: I was delighted to be upgraded to a very spacious two bedroomed suite. The compact kitchen had a choice of complementary tea, coffee etc and the large lounge was a joy in which to relax on a rather cold couple of winter days I also had probably the best ever veggie burger in the bar. Staff were lovely and very attentive Location was ideal for both the lake and the centre of town and would recommend to anyone wishing to stay in Rotorua
Excellent
10.0
Pros: Location, staff, accommodations, service, everything!
Excellent
10.0
Pros: Everything!
Excellent
10.0
Pros: Comfortable.relaxing very warm for a cold weekend.meals a1.loved the age of the building and lovely furniture.
Excellent
10.0
Pros: Our mini suite was perfect, the bed sumptuous and the hotel rooms and common areas very pleasant. A most enjoyable stay, thank you
Excellent
10.0
Pros: A short stay with a good location and nice suite layout.
Excellent
10.0
Pros: This hotel was better than I expected. The staff are friendly and go out of their way to make you feel welcome. We didn't get to stay in the Victorian building but our room was still great with many extras to make the stay comfortable....the beds were the best I think I have experienced in any hotel!
Good
7.9
Good
7.5
Pros: enjoyed the friendy staff.
Details
Reviews
Overall 8.4 Excellent
Based on 2,779 reviews
Location
9.5
Service
8.7
Vibe
8.0
Food
7.4
Room
6.4
WiFi
6.2
Comfort
5.5
Breakfast
5.4
Cleanliness
5.3
Location
9.7
Service
9.1
Wellness
8.2
Vibe
7.1
Room
7.1
Comfort
6.1
Cleanliness
5.7
Breakfast
5.7
Location
9.3
Service
8.7
Vibe
7.7
Food
7.6
Room
5.8
Comfort
5.4
Cleanliness
5.0
Location
9.6
Service
8.7
Amenities
6.3
Comfort
4.9
Room
4.6
5.7 Okay
Pros:
Cons: Room was exceptionally small.
8.3 Excellent
Pros: Best consistent service I've experienced in a while. I was there for 3 nights in the end and all the staff were polite, professional, attentive and friendly, but not too much or over the top. Really impressive.
Cons: No gym or pool for swimming (one or the other would be good, especially for winter work trips). There were renovations going on so dinner was sometimes served in the bar which had very few tables at a good height for eating and got busy with groups pre-drinks before they went through to the "dining room" which was where I had dinner the first evening but I believe the actual dining room was being redecorated.
6.7 Good
Pros:
Cons: Very Noisy at night! The hotel had already deducted my Credit card 1 day before my check in, which they were supposed to do on my arrival or even at the time of my check out, as stated on booking.com at the time of reservation.
10.0 Excellent
Pros: I was delighted to be upgraded to a very spacious two bedroomed suite. The compact kitchen had a choice of complementary tea, coffee etc and the large lounge was a joy in which to relax on a rather cold couple of winter days I also had probably the best ever veggie burger in the bar. Staff were lovely and very attentive Location was ideal for both the lake and the centre of town and would recommend to anyone wishing to stay in Rotorua
Cons:
10.0 Excellent
Pros: Location, staff, accommodations, service, everything!
Cons: We liked everything
10.0 Excellent
Pros: Everything!
Cons: The restaurant is fine dining and lovely but above the budget of most business travellers.
10.0 Excellent
Pros: Comfortable.relaxing very warm for a cold weekend.meals a1.loved the age of the building and lovely furniture.
Cons:
10.0 Excellent
Pros: Our mini suite was perfect, the bed sumptuous and the hotel rooms and common areas very pleasant. A most enjoyable stay, thank you
Cons:
10.0 Excellent
Pros: A short stay with a good location and nice suite layout.
Cons: Waking to the sulphuric smell in the morning.
10.0 Excellent
Pros: This hotel was better than I expected. The staff are friendly and go out of their way to make you feel welcome. We didn't get to stay in the Victorian building but our room was still great with many extras to make the stay comfortable....the beds were the best I think I have experienced in any hotel!
Cons: It was all very good.
7.9 Good
Pros:
Cons: I was under the impression that I was staying in a beautiful stylish hotel, not an apartment seperate to the main building.
7.5 Good
Pros: enjoyed the friendy staff.
Cons:
With a stay at Prince's Gate Hotel, you'll be centrally located in Rotorua, just a 3-minute walk from Tamaki Maori Village and 6 minutes by foot from Polynesian Spa. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Sudima Lake Rotorua is the largest hotel in Rotorua, and is set right on the shores of beautiful Lake Rotorua. The hotel is also adjacent to the world famous Polynesian Spa complex, Rotorua Museum and Government Garden, and just a short stroll from the Rotorua Convention Centre, the Energy Event Centre and Rotorua's vibrant city centre.
Overall 8.2 Excellent
Based on 4,582 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.8
Pros: Ample staff with no wait times. Clean rooms, room service was exactly what they stated when ordering
Good
7.0
Pros: Location was excellent - central and by the lake! The staff were extraordinary - friendly, helpful, well-trained and very well-mannered - easily the best thing about our stay! The free takeaway coffee upon check-out was a really nice finishing touch and left us with a warm impression!
Good
7.5
Pros: Good location good staff, decent value for money
Good
6.7
Pros: The rest was great and generally very good.
Excellent
8.8
Pros: Staff are fantastic!
Excellent
9.0
Pros: Check in was easy and the play area down stairs was great for the kids. Free coffee on checkout was very nice
Good
7.5
Pros: Hotel was clean, great service, excellent helpful staff. Beds were comfy and lovely clean linen.
Good
7.9
Pros: The hot pool
Excellent
10.0
Pros: Awesome place to stay with family
Excellent
9.2
Pros: It’s location on the lake and the cleanliness of the room.
Good
6.8
Pros: Affordable
Great location
Details
Reviews
Overall 8.2 Excellent
Based on 4,582 reviews
Location
9.4
Service
9.2
Breakfast
7.5
Room
6.2
Comfort
5.7
Cleanliness
5.4
WiFi
4.8
Vibe
4.5
Amenities
4.0
Location
9.8
Service
9.7
Value
8.7
Breakfast
7.7
Wellness
6.4
Room
6.4
Cleanliness
6.0
Comfort
6.0
Vibe
4.7
Amenities
4.7
WiFi
3.5
Service
9.3
Location
9.1
Value
8.3
Breakfast
7.2
Comfort
6.1
Room
6.0
Cleanliness
5.6
Amenities
4.0
Vibe
3.7
Location
9.6
Service
9.4
Room
6.0
Comfort
5.5
Service
9.2
Location
9.1
Comfort
6.1
Room
5.9
8.8 Excellent
Pros: Ample staff with no wait times. Clean rooms, room service was exactly what they stated when ordering
Cons: Would have loved another blanket on the bed as we couldnt get the heat pump to go Room 426.
7.0 Good
Pros: Location was excellent - central and by the lake! The staff were extraordinary - friendly, helpful, well-trained and very well-mannered - easily the best thing about our stay! The free takeaway coffee upon check-out was a really nice finishing touch and left us with a warm impression!
Cons: The room was dated, the spa and pool area felt worn - property could benefit with some upgrades!
7.5 Good
Pros: Good location good staff, decent value for money
Cons: Slightly old
6.7 Good
Pros: The rest was great and generally very good.
Cons: In today's technological age when traveling business people rely on a quality internet connection, it is beyond acceptable for a hotel like this to have a sub standard, weak wifi connection. Charging a fee to use a guarateed form of payment is extortion. Perhaps you would prefer to have a cheque! It is not acceptable to have the advertised and confirmed price altered without prior advice.
8.8 Excellent
Pros: Staff are fantastic!
Cons: Shower water changes regularly
9.0 Excellent
Pros: Check in was easy and the play area down stairs was great for the kids. Free coffee on checkout was very nice
Cons: Everything I needed was supplied so no complaints
7.5 Good
Pros: Hotel was clean, great service, excellent helpful staff. Beds were comfy and lovely clean linen.
Cons: The paint on the shower floor kept peeling when showering.
7.9 Good
Pros: The hot pool
Cons: Nothing, all was kei te pai
10.0 Excellent
Pros: Awesome place to stay with family
Cons:
9.2 Excellent
Pros: It’s location on the lake and the cleanliness of the room.
Cons: Whilst clean, the room looked tired and in need of refurbishment. Catering for many people the breakfast buffet had a good selection but was not hot, a matter pointed out to the restaurant supervisor which was received with a degree of apathy. At NZ$29 not good value
6.8 Good
Pros: Affordable
Great location
Cons: Bed was uncomfortable
A/C had limited cooling
Sudima Lake Rotorua is the largest hotel in Rotorua, and is set right on the shores of beautiful Lake Rotorua. The hotel is also adjacent to the world famous Polynesian Spa complex, Rotorua Museum and Government Garden, and just a short stroll from the Rotorua Convention Centre, the Energy Event Centre and Rotorua's vibrant city centre.
With a stay at Millennium Hotel Rotorua, you'll be centrally located in Rotorua, within a 5-minute walk of Tamaki Maori Village and Polynesian Spa. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Overall 8.1 Excellent
Based on 4,073 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.8
Pros: The location. The bed. The view. FO staff.
Good
6.0
Pros: Good location downtown, close to waterfront. My "lake view" room was dated, with some cracks in the doorframe and aging furniture. However, was clean and overall adequately comfortable. "Lake view" from 2nd floor simply means a view of the spa across the street, which is actually on the lake - we had no real lake view and actually paid extra for the "view". Would need a higher floor for the view. Room was not worth the price. I would recommend staying away from this hotel. 3 stars at best.
Excellent
8.8
Pros: Ok breakfast and location
Excellent
8.3
Pros: Deluxe spa suite with private spa outside of the room. The booking.com price I got the room for was a great deal.
Good
7.9
Pros: The bed was very comfortable.
Excellent
8.0
Pros: Pools and spa were amazing. Staff very friendly.
Okay
4.0
Pros: location is good
Excellent
9.6
Pros: We found all the staff very helpful, going the extra mile to make our stay with you a real treat - particularly Marisa in The Club
Good
7.9
Pros: Location
Details
Reviews
Overall 8.1 Excellent
Based on 4,073 reviews
Location
9.1
Pool
8.7
Service
8.4
Wellness
8.0
Breakfast
7.3
Comfort
6.4
Room
6.2
Cleanliness
5.6
Amenities
5.6
Food
5.6
Vibe
4.7
WiFi
3.8
Location
9.3
Wellness
8.5
Pool
8.4
Service
8.1
Breakfast
7.8
Comfort
5.8
Cleanliness
5.5
Room
5.5
Food
4.9
Amenities
4.1
Vibe
3.3
WiFi
2.0
Location
8.9
Service
8.1
Breakfast
7.6
Wellness
7.4
Room
6.7
Cleanliness
5.9
Amenities
5.9
Food
5.4
Vibe
4.5
WiFi
2.5
Location
9.1
Service
8.2
Room
6.6
Amenities
6.1
Food
5.2
Location
9.3
Service
8.2
Room
5.4
8.8 Excellent
Pros: The location. The bed. The view. FO staff.
Cons:
6.0 Good
Pros: Good location downtown, close to waterfront. My "lake view" room was dated, with some cracks in the doorframe and aging furniture. However, was clean and overall adequately comfortable. "Lake view" from 2nd floor simply means a view of the spa across the street, which is actually on the lake - we had no real lake view and actually paid extra for the "view". Would need a higher floor for the view. Room was not worth the price. I would recommend staying away from this hotel. 3 stars at best.
Cons: See above.
8.8 Excellent
Pros: Ok breakfast and location
Cons: Would have liked a lake view room
8.3 Excellent
Pros: Deluxe spa suite with private spa outside of the room. The booking.com price I got the room for was a great deal.
Cons: It’s outdated. There’s also isn’t enough information about the onsite restaurants - no menus in the room. Although the price I paid was a good deal because of the discount, I would not be happy if I paid full price because the rooms need some serious updating.
7.9 Good
Pros: The bed was very comfortable.
Cons: I thought it wood be a huge improvement to have up lighting in the trees in the garden courtyard area. It was dark at night. Lighting would be great.
8.0 Excellent
Pros: Pools and spa were amazing. Staff very friendly.
Cons: Rooms could be bigger, didn’t need 2 beds but would have loved a couch or more seating. Elevators didn’t always work.
4.0 Okay
Pros: location is good
Cons: The SPA in the room smells like disinfecting water, which is terrible and waste my $100
9.6 Excellent
Pros: We found all the staff very helpful, going the extra mile to make our stay with you a real treat - particularly Marisa in The Club
Cons: Nothing
7.9 Good
Pros: Location
Cons: Price of cooked breakfast
With a stay at Millennium Hotel Rotorua, you'll be centrally located in Rotorua, within a 5-minute walk of Tamaki Maori Village and Polynesian Spa. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
With a stay at New Castle Motor Lodge, you'll be centrally located in Rotorua, within a 5-minute drive of Tamaki Maori Village and Polynesian Spa. Featured amenities include express check-in, express check-out, and luggage storage. Free self parking is available onsite.
Overall 8.1 Excellent
Based on 1,474 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Good
7.9
Pros: Locality
Good
7.9
Good
7.9
Pros: Whirlpool Kitchenette Space Heating lamp in the bathroom
Good
7.5
Pros: Easy location, good size rooms, no road noise.
Excellent
8.0
Pros: The room was a great size
Mediocre
3.8
Pros: Unit was nice and bath comfortable
Excellent
9.2
Pros: Large spacious unit
Excellent
10.0
Pros: i liked that our room was clean, and that it was value for money.
Excellent
9.1
Pros: The staff was incredibly helpful and was very friendly.
Good
6.3
Pros: The room was lovely and clean.
Excellent
10.0
Pros: Everything
Details
Reviews
Overall 8.1 Excellent
Based on 1,474 reviews
Location
9.0
Service
7.5
Room
7.3
Comfort
6.7
WiFi
6.3
Food
3.0
Location
9.2
Service
7.1
Room
6.4
Cleanliness
6.3
Location
9.0
Service
7.4
Cleanliness
7.3
Room
6.8
Comfort
6.4
Room
6.7
7.9 Good
Pros: Locality
Cons:
7.9 Good
Pros:
Cons: Didn't like being woken up at 5am in the morning by gang member
7.9 Good
Pros: Whirlpool Kitchenette Space Heating lamp in the bathroom
Cons:
7.5 Good
Pros: Easy location, good size rooms, no road noise.
Cons: Generally clean but needs vacuuming behind cabinets and bed.
8.0 Excellent
Pros: The room was a great size
Cons:
3.8 Mediocre
Pros: Unit was nice and bath comfortable
Cons: Service was not good and I was overcharged I took five days to refund the error and owner was uncooperative and rude
9.2 Excellent
Pros: Large spacious unit
Cons: lighting in the unit could have been better
10.0 Excellent
Pros: i liked that our room was clean, and that it was value for money.
Cons:
9.1 Excellent
Pros: The staff was incredibly helpful and was very friendly.
Cons:
6.3 Good
Pros: The room was lovely and clean.
Cons: That there were noisy events on either side of the property. And the check in and check out didn't have a friendly vibe!!!! I'm sure I said thank you more than the owner......
10.0 Excellent
Pros: Everything
Cons:
With a stay at New Castle Motor Lodge, you'll be centrally located in Rotorua, within a 5-minute drive of Tamaki Maori Village and Polynesian Spa. Featured amenities include express check-in, express check-out, and luggage storage. Free self parking is available onsite.
A stay at Distinction Rotorua Hotel and Conference Centre places you in the heart of Rotorua, within a 5-minute drive of Te Puia New Zealand Maori Arts and Crafts Institute and Rotorua i-SITE Visitor Centre. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite.
Overall 8.1 Excellent
Based on 873 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9.6
Pros: They arranged a room with walk in shower for us which was awesome. Bar staff was very friendly, breakfast was lovely with great selection. Room was lovely and quite
Excellent
8.0
Pros: Buffet breakfast Pool Comfy beds and refurbished rooms
Excellent
9.2
Pros: The bed was comfy and I liked the the proximity to the main route out of town.
Mediocre
3.8
Excellent
8.8
Pros: The Breakfast was amazing.
Excellent
10.0
Pros: Breakfast, evening meal, hotel
Excellent
8.3
Pros: Breakfast was delicious, wide variety and plentiful. Thermal pools were excellent and very soothing after a hard day riding. the room was spacious and clean....and the bed was very comfortable and big. staff were friendly. Had excellent secure storage and cleaning space facilities for my bike which is the best ive seen in rotorua!!
Good
7.5
Pros: Beds comfy
Good
6.7
Pros: The hot pools
Good
7.9
Pros: Nice
Details
Reviews
Overall 8.1 Excellent
Based on 873 reviews
Bar
9.5
Pool
9.2
Location
8.7
Breakfast
8.4
Service
8.3
Room
6.1
Vibe
5.6
Cleanliness
5.4
Comfort
5.3
WiFi
5.2
Pool
9.5
Location
9.0
Breakfast
8.8
Service
8.3
Wellness
7.7
Value
7.6
Room
6.4
Cleanliness
5.7
Comfort
5.6
Vibe
4.8
Pool
9.0
Breakfast
8.2
Service
8.0
Comfort
6.1
Room
6.1
Cleanliness
5.5
9.6 Excellent
Pros: They arranged a room with walk in shower for us which was awesome. Bar staff was very friendly, breakfast was lovely with great selection. Room was lovely and quite
Cons: Gym facilities were limited and room itself quite small to workout in.
8.0 Excellent
Pros: Buffet breakfast Pool Comfy beds and refurbished rooms
Cons: Room was a bit over heated
9.2 Excellent
Pros: The bed was comfy and I liked the the proximity to the main route out of town.
Cons: Nothing especially. But if I was picky I might say the collection of room service dishes took a long time. As I said, not a problem as far as I am concerned.
3.8 Mediocre
Pros:
Cons: Unfriendly staff (especially at check-in), no heat-pump in room.
8.8 Excellent
Pros: The Breakfast was amazing.
Cons: It looks like some of the rooms may have been getting a makeover and weren't quite completed and a little dated didn't match the rest of the place which is beautiful. Love the lobby couches. Overall though we really loved the stay.
10.0 Excellent
Pros: Breakfast, evening meal, hotel
Cons: No negative issues
8.3 Excellent
Pros: Breakfast was delicious, wide variety and plentiful. Thermal pools were excellent and very soothing after a hard day riding. the room was spacious and clean....and the bed was very comfortable and big. staff were friendly. Had excellent secure storage and cleaning space facilities for my bike which is the best ive seen in rotorua!!
Cons: a few more plates and cutlery....only catered for 1 meal a day. plunger coffee available but no plunger. hopping into and out of shower (bath) was dangerous, wife did slip and hurt her leg. closest entrance from carpark is main entrance which is a bit of a walk, especially with luggage.
7.5 Good
Pros: Beds comfy
Cons: We had a very very cold Breakfast after I told the staff nothing done what a waste of money this is the 2nd time we have stayed in the last couple of months both time our phone didn’t work at all
6.7 Good
Pros: The hot pools
Cons: Ive stayed here a few times before and had wonderful rooms..but this time our room was very run down, smoke alarm falling off the wall.
7.9 Good
Pros: Nice
Cons: The TV service. Only small number of sky channels. Limited on what you could watch
A stay at Distinction Rotorua Hotel and Conference Centre places you in the heart of Rotorua, within a 5-minute drive of Te Puia New Zealand Maori Arts and Crafts Institute and Rotorua i-SITE Visitor Centre. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite.
Check in to 4.5-star comfort with the lake at your doorstep at Novotel Rotorua Lakeside Hotel. Rejuvenate in the spa's natural geothermal mineral pools and experience a delicious Maori hangi at Matariki. Your room is a calm haven with earthy colours, wood furniture and picture windows to make the most of the spectacular scenery at Novotel.
Overall 8.0 Excellent
Based on 7,272 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.6
Pros: Great location nice bar and very comfortable bed in good large room
Excellent
9.2
Pros: Enjoyed the discounted wine and beer in the bar. Very warm and enjoyable bar.
Excellent
8.3
Pros: Free geothermal spa. Close to Eat Street. Good size rooms with lake views
Okay
5.0
Pros: Rotorua itself was great novotel hotelwas dirty and disappointing.
Excellent
9.6
Pros: Breakfast was great. Just the right amount of choice. We wish we could have stayed longer.
Excellent
10.0
Pros: Room was nice and clean everyday. Food was great both breakfast and dinner. Thermal pool was nice and relaxing.
Excellent
9.6
Pros: Close proximity to town, lake, eat street
Excellent
10.0
Pros: All went well, nice place to stay!
Excellent
9.6
Pros: Location near the lake was fantastic
Good
7.1
Pros: great views from the rooms, close to town centre and restaurants, thermal pools were ok, great gym, restaurant breakfast was one of the better ones I have had
Excellent
10.0
Pros: Lovely facilities we really enjoyed our stay and look forward to returning
Details
Reviews
Overall 8.0 Excellent
Based on 7,272 reviews
Location
9.4
Service
8.3
Room
6.7
Breakfast
6.6
Cleanliness
6.0
Food
6.0
Value
5.9
WiFi
5.0
Location
9.3
Service
8.4
Room
7.0
Breakfast
6.6
Cleanliness
6.3
Food
6.0
Value
5.6
WiFi
3.8
Location
9.2
Service
8.0
Breakfast
6.7
Amenities
6.1
Room
6.1
Comfort
6.0
Vibe
5.8
Cleanliness
5.3
WiFi
4.4
Location
9.3
Service
8.3
Room
7.1
Value
5.7
Breakfast
5.6
Food
5.4
WiFi
3.5
Location
9.3
Service
8.8
Breakfast
7.1
Room
6.5
Amenities
6.0
Cleanliness
5.8
Value
5.7
Vibe
5.6
9.6 Excellent
Pros: Great location nice bar and very comfortable bed in good large room
Cons: Nothing Everything was great
9.2 Excellent
Pros: Enjoyed the discounted wine and beer in the bar. Very warm and enjoyable bar.
Cons:
8.3 Excellent
Pros: Free geothermal spa. Close to Eat Street. Good size rooms with lake views
Cons: The bathroom is a little dated although still clean.
5.0 Okay
Pros: Rotorua itself was great novotel hotelwas dirty and disappointing.
Cons: Shower curtains had a 12 inch rip along them. the bin had rubbish in it from previous guest. On arrival We Was not informed that the sauna would not be open to guests for the 3 days we stayed there. we ordered a movie but the picture on the tv was so fuzzy and shaky we turned it off. the hotel was aware of this problem and did not charge us for it. Me and my partner both felt the room itself felt generally dirty and the bathroom was dirty and not hygienic iv stayed at novatel hotels in many different countries every time our stay was fantastic and the rooms always clean. We would be hard pressed to return to novatel rotorua paying top prices for sub standard rooms is not acceptable guys if we wanted 3 star we would hav stayed at a motel not the novotel. Thanks guys
9.6 Excellent
Pros: Breakfast was great. Just the right amount of choice. We wish we could have stayed longer.
Cons:
10.0 Excellent
Pros: Room was nice and clean everyday. Food was great both breakfast and dinner. Thermal pool was nice and relaxing.
Cons:
9.6 Excellent
Pros: Close proximity to town, lake, eat street
Cons: Price a bit high
10.0 Excellent
Pros: All went well, nice place to stay!
Cons:
9.6 Excellent
Pros: Location near the lake was fantastic
Cons:
7.1 Good
Pros: great views from the rooms, close to town centre and restaurants, thermal pools were ok, great gym, restaurant breakfast was one of the better ones I have had
Cons: check in process really robotic, in fact the lady that checked me in spent more time acknowledging a phone call instead of paying attention to me. and no directions given on where to go, safe wouldn't work and as I was ready to head I wasn't going to wait for someone to come and look at it, rang for room service went to voicemail, rang a second time when asked what soup they had was told I don't know, when they did go and find out told me it was pumpkin, great I said until it turned up and it was more like curried pumpkin, pillows terrible use their pillow menu which I would have if I had of known there was one. I found my stay extremely disappointing really.
10.0 Excellent
Pros: Lovely facilities we really enjoyed our stay and look forward to returning
Cons:
Check in to 4.5-star comfort with the lake at your doorstep at Novotel Rotorua Lakeside Hotel. Rejuvenate in the spa's natural geothermal mineral pools and experience a delicious Maori hangi at Matariki. Your room is a calm haven with earthy colours, wood furniture and picture windows to make the most of the spectacular scenery at Novotel.
With a stay at Fenton Court Motel in Rotorua (Fenton Street), you'll be within a 5-minute drive of Tamaki Maori Village and Polynesian Spa. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.
Overall 8.0 Excellent
Based on 1,109 reviews
All reviews
- All reviews
Mediocre
2.9
Pros: Only location
Good
7.5
Pros: Value for money.
Excellent
10.0
Pros: Nice motel efficient staff and good location
Okay
5.0
Pros: Hot tub
Good
7.5
Good
7.5
Pros: SPA at the back
Good
7.5
Excellent
9.6
Pros: So handy to everything. was nice, warm and cosy place for the three of us. Loved the spa.
Good
6.3
Pros: Helpful and polite staff, close to city centre .
Excellent
9.2
Pros: I like staying in yr motel it was lovely and the beds and service was awesome it needed to be cleaned a bit better behind the single bed in the lounge other then that I cant wait for nxt time.thanks
Details
Reviews
Overall 8.0 Excellent
Based on 1,109 reviews
Cleanliness
7.8
Comfort
7.8
Location
8.5
Services
7.7
Staff
8.3
Value for money
7.9
2.9 Mediocre
Pros: Only location
Cons: It was very dirty in units. We had 3 units, each was very dirty. Dirt that has been there for a long time, ants going up wall, our sheets had not been changed from previous people and had many many hairs all throughout bed. There was blood on curtains and intimidating full time stayers.people in office didn’t care that we said it was so dirty.
7.5 Good
Pros: Value for money.
Cons: It seemed like some housing NZ tenants were residing there. And they were noisy and disrespectful of the people staying in the units around them. Very noisy. Up late drinking and driving in and out in noisy cars at all hours. This was observed over a 2 night stay. The staff maybe should have said they were staying there as a courtesy!
10.0 Excellent
Pros: Nice motel efficient staff and good location
Cons: Had a ground floor room which was easily accessible and fine BUT people upstairs noisy and thumping on floor til 2am. Would stay again but request upper level room.
5.0 Okay
Pros: Hot tub
Cons: Bathroom wasn’t cleaned shower was disgusting and runned down motel to when we stayed a few years ago
7.5 Good
Pros:
Cons: Bed was a bit bumby...
7.5 Good
Pros: SPA at the back
Cons: the WiFi had really poor connection at night time. the kids at upstairs we're making lots of noises.
7.5 Good
Pros:
Cons: Parking difficult for large car.
9.6 Excellent
Pros: So handy to everything. was nice, warm and cosy place for the three of us. Loved the spa.
Cons:
6.3 Good
Pros: Helpful and polite staff, close to city centre .
Cons: Very noisy people next door, children running around yelling very rude towards other people staying.
9.2 Excellent
Pros: I like staying in yr motel it was lovely and the beds and service was awesome it needed to be cleaned a bit better behind the single bed in the lounge other then that I cant wait for nxt time.thanks
Cons: Um I didnt like the guys living nxt door we had people knocking at our door late and it was for them.when we were in our spa we got smoked out by drugs and I got sick on the last day we were leaving on Sunday.
With a stay at Fenton Court Motel in Rotorua (Fenton Street), you'll be within a 5-minute drive of Tamaki Maori Village and Polynesian Spa. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.
When you stay at Accolade Lodge Motel in Rotorua, you'll be in the business district, within a 15-minute walk of Tamaki Maori Village and Polynesian Spa. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
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Overall 7.9 Good
Based on 915 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
8.3
Pros: Good basic kiwi breakfast included - weetbix, fruit (canned, but still good), toast, filter coffee. Shower pressure was great! Room was clean and tidy. The milk supplied for the room was in a little glass bottle, which I presume they re-use - great stuff! Staff were friendly, helpful.
Excellent
9.6
Pros: Great breakfast included in the morning . Thankyou
Excellent
8.3
Pros: Price was excellent and location was just across the road from shopping. Rate even included a continental breakfast but we did not use it. Electric blankets on beds. Excellent powerful shower. Milk was provided when we checked in. Good wifi.
Mediocre
2.9
Pros: Close proximity to City center
Excellent
10.0
Pros: Warm
Excellent
10.0
Pros: Loved it, was close to the mall and central city. Enjoyed our stay at The Accolade.
Good
7.5
Pros: The rooms were very cleaned
Excellent
9.6
Pros: Central location / ample parking space
Excellent
10.0
Pros: Room. Would like to have the same room in the coming visit
Good
7.5
Pros: Location
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Details
Reviews
Overall 7.9 Good
Based on 915 reviews
Service
9.6
Location
9.5
Value
9.2
WiFi
8.0
Room
5.9
Breakfast
5.9
Food
4.7
Service
9.7
Location
9.6
Breakfast
5.8
Room
5.3
Room
5.5
8.3 Excellent
Pros: Good basic kiwi breakfast included - weetbix, fruit (canned, but still good), toast, filter coffee. Shower pressure was great! Room was clean and tidy. The milk supplied for the room was in a little glass bottle, which I presume they re-use - great stuff! Staff were friendly, helpful.
Cons: Unfortunately, the milk supplied in my room had already gone off by the time I had it on my second and final morning.
9.6 Excellent
Pros: Great breakfast included in the morning . Thankyou
Cons: Small room but ok for one night
8.3 Excellent
Pros: Price was excellent and location was just across the road from shopping. Rate even included a continental breakfast but we did not use it. Electric blankets on beds. Excellent powerful shower. Milk was provided when we checked in. Good wifi.
Cons: Room was quite small especially since it had a double and a single in it. Bed was not comfortable and we both slept badly. Heater took a while to heat the room as it wasn't very powerful. No stove or cooktop, just a microwave. No extra pillows or blankets. No dessert spoons, just soup spoons.
2.9 Mediocre
Pros: Close proximity to City center
Cons: Dirty kitchen area . Dirty bathroom. Mouldy shower curtains . Blood stains on one of the pillows. Rude and offensive staff when we made reasonable complaints about the issues with our room. Do not recommend this place. Very poor
10.0 Excellent
Pros: Warm
Cons: Basic
10.0 Excellent
Pros: Loved it, was close to the mall and central city. Enjoyed our stay at The Accolade.
Cons:
7.5 Good
Pros: The rooms were very cleaned
Cons: The bathroom was very outdated
9.6 Excellent
Pros: Central location / ample parking space
Cons: No mirror in toilet / short duration for breakfast
10.0 Excellent
Pros: Room. Would like to have the same room in the coming visit
Cons: Nothing
7.5 Good
Pros: Location
Cons: Was clean but very basic. Was ok for 1 night. Staff were very nice
When you stay at Accolade Lodge Motel in Rotorua, you'll be in the business district, within a 15-minute walk of Tamaki Maori Village and Polynesian Spa. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Located in Rotorua, Lake Rotorua Hotel is in the suburbs, within a 5-minute drive of Rotorua Central Mall and Tamaki Maori Village. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Overall 7.8 Good
Based on 1,285 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9.6
Pros: Clean room, great location. Definitely value for money.
Excellent
10.0
Pros: Very good, free wifi,,pool,clean and closes to everywhere.Good price too.
Excellent
9.2
Pros: Clean, tidy and spacious
Excellent
10.0
Pros: 2 bedroom family unit is really good. Weren't informed that the pool was out of order although I didnt ask either but that was a main point in booking a room here.
Good
7.5
Pros: Great place close to town comfy beds
Good
6.3
Excellent
8.3
Pros: Comfortable, clean and tidy. Bed was good. Shower awesome.
Good
7.5
Pros: The room was clean and fresh. The location was perfect.
Excellent
10.0
Pros: Clean and cosy room with parking on the premises.
Excellent
8.8
Pros: Spacious room with 2 very comfy beds. Room was warm on arrival and continental breakfast was great. Was good to watch all our favourite Sky channels as it was raining.
Details
Reviews
Overall 7.8 Good
Based on 1,285 reviews
Location
8.3
Service
8.1
Wellness
7.7
WiFi
7.4
Comfort
7.2
Room
6.2
Amenities
4.8
Cleanliness
3.4
Breakfast
3.2
Food
1.8
Service
8.6
Location
8.2
Wellness
8.0
Value
8.0
Pool
7.9
Room
5.9
Amenities
4.1
Cleanliness
3.5
Breakfast
2.8
Location
8.6
Service
7.9
Pool
7.6
Comfort
7.4
Room
6.6
Cleanliness
4.2
Breakfast
3.0
9.6 Excellent
Pros: Clean room, great location. Definitely value for money.
Cons:
10.0 Excellent
Pros: Very good, free wifi,,pool,clean and closes to everywhere.Good price too.
Cons:
9.2 Excellent
Pros: Clean, tidy and spacious
Cons: Nothing
10.0 Excellent
Pros: 2 bedroom family unit is really good. Weren't informed that the pool was out of order although I didnt ask either but that was a main point in booking a room here.
Cons:
7.5 Good
Pros: Great place close to town comfy beds
Cons: Spa and pool not working breakfast could of had better range like eggs only had toast and cereal
6.3 Good
Pros:
Cons: We were very dissapointed because the reason we stayed at this hotel our children loved the pool n spa there but the heating was not working as myself and my son went to enquire we were td it wont be long so the kids kept checking and still by morning it was still cold very very sad
8.3 Excellent
Pros: Comfortable, clean and tidy. Bed was good. Shower awesome.
Cons: The tv didn’t work properly. No picture. Parking a bit cramped. Was a bit tight when leaving early for airport.
7.5 Good
Pros: The room was clean and fresh. The location was perfect.
Cons: The bathroom area could have been better, you didn’t get much privacy.
10.0 Excellent
Pros: Clean and cosy room with parking on the premises.
Cons:
8.8 Excellent
Pros: Spacious room with 2 very comfy beds. Room was warm on arrival and continental breakfast was great. Was good to watch all our favourite Sky channels as it was raining.
Cons: Should have stayed longer. Pool was closed for repairs.
Located in Rotorua, Lake Rotorua Hotel is in the suburbs, within a 5-minute drive of Rotorua Central Mall and Tamaki Maori Village. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Situated on the picturesque shores of Lake Rotorua, this hotel offers tranquil surroundings with sensational views. Our central location is easily accessible to cafés, restaurants and the Energy Events Convention Centre. Stunning natural scenery and geothermal wonders makes this the ultimate destination. ibis guests also have access to conference rooms and other facilities at the adjacent Novotel Rotorua Lakeside.
Overall 7.8 Good
Based on 537 reviews
All reviews
- All reviews
Excellent
9.2
Pros: Great service and good value. y.
Excellent
9.2
Pros: Great location, friendly staff. Set up the portacot and gave our baby a kiwi soft toy
Excellent
10.0
Pros: I can't point exactly at why, but the hotel felt like home. The room was very comfortable, from the beds to the disposition of the room and the furniture. The free guest laundry was very convenient. The breakfast was excellent. The free parking at the facilities was very good and even if it used to get a bit crowded and full in the evening, there was plenty of street parking just in front of the hotel too
Excellent
10.0
Pros: Close to town, clean and got to use Novotel spa!
Excellent
9.6
Pros: Me and my friend was greeted by a very nice man at reception Dave. There was a bit of a mix up of our bookings but he managed to get us another room for the night. He was very accommodating and very welcoming big ups to Dave. Room was very comfy even though i first booked for two double beds they ended up giving a roller single bed which was equally comfy no problems. We also had breakfast its was delicious. Overall enjoyed my stay at Ibis
Good
6.2
Pros: Clean linens. Parking. Good location by the lakefront and relatively short walk to the main avenue.
Excellent
8.3
Pros: Good location near all the eateries and quiet. Excellent buffet breakfast.
Okay
5.8
Pros: Location
Excellent
10.0
Pros: Location and room, very clean
Good
7.9
Pros: Clean warm rooms. Bed abit firm for our liking. Close to town. Great staff friendly and helpful. Would stay there again.
Good
7.5
Pros: The Ibis is a good place to stay, well worth the money, the room has everything you need as well as access to the health center next door, if you need to relax after a long days work then the heated pools are worth their weight in gold. All the staff I encountered were very helpful and friendly.
Good
6.0
Pros: The room is very clean.
Okay
4.0
Excellent
8.0
Pros: Its easy walking distints 2 bar and resturants
Excellent
8.0
Pros: The location , quiet, close to restuarnats and shops. Excellent Hotel will stay again.
Good
6.0
Pros: loved the staff,location,price and breakfast
Good
6.4
Pros: The room although small was very clean and comfortable, the lifts,hallways and reception areas etc., were also very clean & well maintained.
Good
7.6
Pros: Rooms tidy, modern and well appointed.
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Cons: $self.cons
Good
6.8
Pros: Good value for money. Bedroom is better than others found in similiar Ibis Hotels.
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Cons: $self.cons
Good
6.0
Pros: it was a good central location, warm comfortable room.
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Cons: $self.cons
Okay
4.4
Pros: $self.pros
Details
Reviews
Overall 7.8 Good
Based on 537 reviews
Cleanliness
8.0
Comfort
7.7
Location
8.7
Services
7.3
Staff
8.1
Value for money
7.2
9.2 Excellent
Pros: Great service and good value. y.
Cons: The walls are a bit thin and there was group of foreign tourists running up and down the corridors which made things pretty noisy. Get a room at the end of a corridor so no one walks past.
9.2 Excellent
Pros: Great location, friendly staff. Set up the portacot and gave our baby a kiwi soft toy
Cons:
10.0 Excellent
Pros: I can't point exactly at why, but the hotel felt like home. The room was very comfortable, from the beds to the disposition of the room and the furniture. The free guest laundry was very convenient. The breakfast was excellent. The free parking at the facilities was very good and even if it used to get a bit crowded and full in the evening, there was plenty of street parking just in front of the hotel too
Cons: The only thing that I would have changed is the fact that there was only one chair in the room. Being two people, it would have been quite useful to have two chairs for having dinner in the room
10.0 Excellent
Pros: Close to town, clean and got to use Novotel spa!
Cons: Not enough tea bags Would have been good to have some basic crockery and cutlery in the room for our snacks
9.6 Excellent
Pros: Me and my friend was greeted by a very nice man at reception Dave. There was a bit of a mix up of our bookings but he managed to get us another room for the night. He was very accommodating and very welcoming big ups to Dave. Room was very comfy even though i first booked for two double beds they ended up giving a roller single bed which was equally comfy no problems. We also had breakfast its was delicious. Overall enjoyed my stay at Ibis
Cons:
6.2 Good
Pros: Clean linens. Parking. Good location by the lakefront and relatively short walk to the main avenue.
Cons: Small room. Dirty bathroom floor. Billed incorrect nightly rate on checkout. Sulfur smell occasionally in the room. Fire alarm for a non fire situation at 5:00 AM - stood outside for 40 minutes to then be let in without any explanation.
8.3 Excellent
Pros: Good location near all the eateries and quiet. Excellent buffet breakfast.
Cons:
5.8 Okay
Pros: Location
Cons: No wifi working
10.0 Excellent
Pros: Location and room, very clean
Cons: having to go outside to use the pool of neighbouring hotel..
7.9 Good
Pros: Clean warm rooms. Bed abit firm for our liking. Close to town. Great staff friendly and helpful. Would stay there again.
Cons:
7.5 Good
Pros: The Ibis is a good place to stay, well worth the money, the room has everything you need as well as access to the health center next door, if you need to relax after a long days work then the heated pools are worth their weight in gold. All the staff I encountered were very helpful and friendly.
Cons:
6.0 Good
Pros: The room is very clean.
Cons:
4.0 Okay
Pros:
Cons: The room was very poorly decorated and divided with no closet space or easy walkable areas inside of it.
8.0 Excellent
Pros: Its easy walking distints 2 bar and resturants
Cons:
8.0 Excellent
Pros: The location , quiet, close to restuarnats and shops. Excellent Hotel will stay again.
Cons: we felt the continental breakfast was far too expensive and would not have breakfast at the Hotel again.
6.0 Good
Pros: loved the staff,location,price and breakfast
Cons: room was tiny..way too small for a family,and we had wet towels left in our room for two days..had to take them to the housekeeper myself..
6.4 Good
Pros: The room although small was very clean and comfortable, the lifts,hallways and reception areas etc., were also very clean & well maintained.
Cons: The design of the hotel room we were in didn't allow for a window to be opened for outside air, the air conditioning did help to solve this though.
7.6 Good
Pros: Rooms tidy, modern and well appointed.
6.8 Good
Pros: Good value for money. Bedroom is better than others found in similiar Ibis Hotels.
6.0 Good
Pros: it was a good central location, warm comfortable room.
4.4 Okay
Cons: lack of in house services, mini bar, movie options, atmosphere
Situated on the picturesque shores of Lake Rotorua, this hotel offers tranquil surroundings with sensational views. Our central location is easily accessible to cafés, restaurants and the Energy Events Convention Centre. Stunning natural scenery and geothermal wonders makes this the ultimate destination. ibis guests also have access to conference rooms and other facilities at the adjacent Novotel Rotorua Lakeside.
With a stay at Astray Motel & Backpackers in Rotorua, you'll be within a 10-minute walk of Tamaki Maori Village and Polynesian Spa. Featured amenities include express check-out and laundry facilities. Free self parking is available onsite.
Overall 7.6 Good
Based on 1,164 reviews
All reviews
- All reviews
- Families
Okay
4.0
Pros: Location of motel is great
Excellent
10.0
Pros: Love my stay here
Okay
5.0
Pros: It was cheap and central
Okay
5.0
Pros: Room was warm and wifi was good.
Excellent
8.3
Pros: Location, convenience.
Good
7.5
Pros: Clean and tidy and central to town
Excellent
10.0
Pros: My stay was beyond better than my expectations. Room was pretty clean so does the showers. If your expectations are not high to get more than you pay then this is the best place. Staff is experienced and lovely. Right in the centre. Worth stay here. Thanks astray!!!
Good
7.5
Pros: Wifi disconnect from mid night to next morning
Excellent
9.2
Pros: Just fitted
Excellent
9.2
Pros: Staff is nice...she allowed me to use the lounge after check out as my bus to Wellington leaves in the evening ..kitchen is very useful...
Details
Reviews
Overall 7.6 Good
Based on 1,164 reviews
Service
9.2
Location
9.2
WiFi
9.0
Cleanliness
5.4
Room
4.6
Amenities
4.1
Food
2.9
Comfort
2.5
Breakfast
2.0
Location
9.4
Service
9.3
Cleanliness
5.0
Room
3.7
Comfort
2.0
4.0 Okay
Pros: Location of motel is great
Cons: Looking for a warm room and a hot shower. Room was cold, Had to make own bed before sleeping in it. Twin beds in this case meant bunk bed. Ladder for upper bunk totally in wrong place- hard to get into bottom bed for a taller person. NO hot water to have a shower!! No Aerial connected to TV in room.
10.0 Excellent
Pros: Love my stay here
Cons: No
5.0 Okay
Pros: It was cheap and central
Cons: Was not clean only sheets were clean but the actual bed was stained, black mark on wall and dirt on floor under bed, shower switch had mould on it, jug couldn’t fit under sink,
5.0 Okay
Pros: Room was warm and wifi was good.
Cons: Beds were uncomfortable as. -Door wouldn't shut -Door wouldn't stay open -Check in was ok
8.3 Excellent
Pros: Location, convenience.
Cons: Lighting in the kitchen was appalling. Nearly half the bulbs were dead. Although it was a cheap place basic maintenance and replacement of failed items should be undertaken. I expected there would some cups for clients to use.
7.5 Good
Pros: Clean and tidy and central to town
Cons:
10.0 Excellent
Pros: My stay was beyond better than my expectations. Room was pretty clean so does the showers. If your expectations are not high to get more than you pay then this is the best place. Staff is experienced and lovely. Right in the centre. Worth stay here. Thanks astray!!!
Cons: Nothing i can say
7.5 Good
Pros: Wifi disconnect from mid night to next morning
Cons:
9.2 Excellent
Pros: Just fitted
Cons:
9.2 Excellent
Pros: Staff is nice...she allowed me to use the lounge after check out as my bus to Wellington leaves in the evening ..kitchen is very useful...
Cons: If u are on the 1st u have to carry your luggage...but it is not a big issue..
With a stay at Astray Motel & Backpackers in Rotorua, you'll be within a 10-minute walk of Tamaki Maori Village and Polynesian Spa. Featured amenities include express check-out and laundry facilities. Free self parking is available onsite.
When you stay at Copthorne Hotel Rotorua in Rotorua, you'll be in the business district, within a 5-minute drive of Tamaki Maori Village and Polynesian Spa. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Overall 7.5 Good
Based on 1,527 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
10.0
Pros: Fish n chips
Okay
5.0
Pros: Bed was comfy
Good
7.5
Pros: Very comfy bed
Good
7.5
Pros: Bed comfy as, clean sheets
Good
7.5
Pros: Breakfast with our stay
Good
7.5
Pros: The bedroom was wide and comfortable. The bathroom was fully provided and clean
Good
6.7
Pros: We like the location and the pool for the kids.
Excellent
10.0
Pros: the pool, spa and breakfast
Excellent
10.0
Good
7.5
Pros: The room was lovely and quiet.
Details
Reviews
Overall 7.5 Good
Based on 1,527 reviews
Location
8.6
Pool
8.3
Service
7.9
Comfort
7.2
Breakfast
6.1
Room
5.9
Cleanliness
5.8
Bar
4.4
WiFi
4.3
Amenities
3.7
Vibe
3.1
Location
8.3
Service
8.2
Pool
8.1
Value
6.3
Room
6.3
Cleanliness
6.1
Breakfast
5.9
Amenities
4.7
Vibe
2.6
WiFi
2.3
Location
8.9
Service
7.4
Value
6.9
Breakfast
5.9
Cleanliness
5.2
Room
4.6
Vibe
1.9
Service
7.4
Room
5.6
10.0 Excellent
Pros: Fish n chips
Cons:
5.0 Okay
Pros: Bed was comfy
Cons: The man who checked us in had no customer experience he was very rude , didn't tell us where our room was & wasn't very polite I had to ask him how to get to my room . And find other facilities in the motel wasn't impressed at all
7.5 Good
Pros: Very comfy bed
Cons:
7.5 Good
Pros: Bed comfy as, clean sheets
Cons: Hair on bathroom floor, and bathtub
7.5 Good
Pros: Breakfast with our stay
Cons: Nothing
7.5 Good
Pros: The bedroom was wide and comfortable. The bathroom was fully provided and clean
Cons:
6.7 Good
Pros: We like the location and the pool for the kids.
Cons: The reception on checking in was average and lacked any real engagement. Almost like we were an inconvenience. Heater didn't work in the room.
10.0 Excellent
Pros: the pool, spa and breakfast
Cons: parking suckd
10.0 Excellent
Pros:
Cons: The wifi was hit and miss, signal was poor on 2nd level and it kept cutting out
7.5 Good
Pros: The room was lovely and quiet.
Cons: The shower was terrible.
When you stay at Copthorne Hotel Rotorua in Rotorua, you'll be in the business district, within a 5-minute drive of Tamaki Maori Village and Polynesian Spa. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
With a stay at Rydges Rotorua in Rotorua (Fenton Street), you'll be within a 5-minute drive of Tamaki Maori Village and Polynesian Spa. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Overall 7.4 Good
Based on 2,515 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
5.1
Pros: Large room, small private balcony. Staff was welcoming.
Good
6.3
Pros: Staff were friendly and helpful
Good
6.3
Pros: Bed was very comfortable
Excellent
10.0
Pros: The location was great for us and the overall conditions were great too.
Okay
5.0
Pros: Having twin queen beds was nice. Room spacious.
Good
6.7
Pros: Beds were comfortable
Excellent
9.6
Pros: Lovely big room, comfy bed.
Good
7.1
Good
7.9
Pros: space, toilet, tub, view, bed, kitchenette
Good
7.5
Details
Reviews
Overall 7.4 Good
Based on 2,515 reviews
Location
9.1
Comfort
7.7
Service
7.3
Breakfast
6.3
Room
6.2
Wellness
4.2
Amenities
3.5
Vibe
3.3
Cleanliness
3.2
WiFi
3.1
Pool
1.0
Location
8.8
Comfort
8.5
Room
7.0
Service
6.4
Breakfast
6.1
Food
5.4
Amenities
4.4
Wellness
3.9
Vibe
3.8
Cleanliness
3.3
Pool
1.0
Location
9.3
Comfort
9.2
Service
7.6
Room
7.1
Breakfast
5.6
Food
5.5
Wellness
4.8
Amenities
4.0
Vibe
3.4
Cleanliness
2.5
Location
9.3
Comfort
8.1
Service
7.7
Room
6.1
Comfort
7.8
Service
7.5
Room
6.5
Food
5.9
5.1 Okay
Pros: Large room, small private balcony. Staff was welcoming.
Cons: Very outdated hotel room that has needed a renovation for a couple of decades. The elevator had a funky smell to it and the room had no air conditioning, just a ceiling fan, opening the window doesn't help much especially with the Rotorua aroma outside. The bathroom door showed signs of flooding damage. The pool was out of service during our visit and the breakfast was medicore at best.
6.3 Good
Pros: Staff were friendly and helpful
Cons: Some of the food at the breakfast buffet was cold. Missed room service one of three nights
6.3 Good
Pros: Bed was very comfortable
Cons: Had a kitchen sink and cupboards. But no toaster or microwave. Room's were not very clean. Very old.
10.0 Excellent
Pros: The location was great for us and the overall conditions were great too.
Cons: I felt that the hall ways and lift areas were getting a little tired, and some parts of the carpet in the rooms were also getting a little tired.
5.0 Okay
Pros: Having twin queen beds was nice. Room spacious.
Cons: Check in was delayed, even though we arrived at 6 pm. We had no bathroom accessories, soap etc. tried to ph housekeeping and reception, no reply. Had to go physically to reception to get soap. Staff seems harassed and understaffed.
6.7 Good
Pros: Beds were comfortable
Cons: Stains on carpet and generally shabby, bathroom fit out very old and deteriorated. Toilet permanently stained.
9.6 Excellent
Pros: Lovely big room, comfy bed.
Cons: Little disappointed in the meal, seafood chowder not up to scratch.
7.1 Good
Pros:
Cons: Price was much for a room with no spa
7.9 Good
Pros: space, toilet, tub, view, bed, kitchenette
Cons: location, cold rm, hotspring smell
7.5 Good
Pros:
Cons: No swimming pool.
With a stay at Rydges Rotorua in Rotorua (Fenton Street), you'll be within a 5-minute drive of Tamaki Maori Village and Polynesian Spa. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
With a stay at The Backyard Inn in Rotorua, you'll be within a 5-minute drive of Tamaki Maori Village and Polynesian Spa. Featured amenities include express check-in, luggage storage, and laundry facilities. Free self parking is available onsite.
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Overall 7.2 Good
Based on 2,220 reviews
All reviews
- All reviews
- Families
- Couples
Okay
5.8
Pros: Pool was nice. Units were warm
Excellent
9.2
Pros: The helpful staff. Location in the thermal park. Hot pool. Burgers. Lovely warm bedroom.
Excellent
8.8
Excellent
9.6
Pros: The bed is extra comfy and the location is great. I like the high ceiling and wood structure, too.
Excellent
8.3
Pros: Warm room and comfy bed. Really good kitchen, dining and lounge facilities. Showers on bottom floor were nice and bathrooms clean. Great location. Friendly reception staff. We were also able to check in on arrival even though it was an hour early.
Excellent
9.2
Pros: Friendliness of the staff. Clean kitchen. Hot water swimming pool.
Excellent
10.0
Pros: Staff were helpful, great facilities on site including food outlets, really well-stocked common room etc.
Okay
4.2
Pros: Location
Good
7.1
Pros: The room was simple and small, but it was expected. Room was clean, staff was nice. They have a very good common kitchen, a bar, and a hot swimming pool! Very nice hostel, value for money!
Excellent
8.5
Pros: My bed was super comfortable and the showering and toilet facilities were great, no waiting time, clean. I stayed in a dorm where there were four girls and one plug socket. Extension cable needed! I recommend staying in the top floor of the dorms as the floorboards are noisy. didn't bother me but woke others up. Wifi is temperamental so if you are a person who is addicted to their phones you may experience some stress. Is very basic but clean, tidy, safe and welcoming. I would recommend.
Good
7.1
Pros: Thermal pool (I couldn't use it due to an injury on my foot, but it was still there!!) The onsite cafe and restaurant. Staff super friendly and being so quiet the bathrooms were really clean.
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Details
Reviews
Overall 7.2 Good
Based on 2,220 reviews
Service
8.9
Location
8.2
Breakfast
8.1
Value
7.5
Pool
7.3
WiFi
6.1
Room
4.7
Vibe
4.5
Amenities
4.5
Cleanliness
3.9
Comfort
3.7
Room
4.4
Service
8.9
Room
5.0
Amenities
4.6
5.8 Okay
Pros: Pool was nice. Units were warm
Cons: The bathroom floor was so squeaky, it was nigh on impossible to go the the bathroom in the night without waking everyone else. The back gate was locked and inaccessible so getting to the park was more difficult. Just run down throughout.
9.2 Excellent
Pros: The helpful staff. Location in the thermal park. Hot pool. Burgers. Lovely warm bedroom.
Cons: The bathroom was basic and needs up dating. Otherwise we loved it.
8.8 Excellent
Pros:
Cons: No kettle and cups in the room
9.6 Excellent
Pros: The bed is extra comfy and the location is great. I like the high ceiling and wood structure, too.
Cons: I thought it would be a whole chalet for our own but actually it's just one room upstairs, which is under the same roof of the whole big chalet of 5 or 6 rooms. But it's fine, at least the room is good. Can be a bit noisy when people talk aloud outside as the sound proof isn't quite good.
8.3 Excellent
Pros: Warm room and comfy bed. Really good kitchen, dining and lounge facilities. Showers on bottom floor were nice and bathrooms clean. Great location. Friendly reception staff. We were also able to check in on arrival even though it was an hour early.
Cons: Lots of toilets and all showers on our floor were out of order. Automatic lights in bathroom turn off really quickly! Noisy first night due to students staying otherwise fairly quiet but creaky floor boards.
9.2 Excellent
Pros: Friendliness of the staff. Clean kitchen. Hot water swimming pool.
Cons: Fire detector alarm starting to beep for no reason at 5am on my last morning.
10.0 Excellent
Pros: Staff were helpful, great facilities on site including food outlets, really well-stocked common room etc.
Cons: Would have really liked a small fridge and kettle in the quad chalet, and somewhere to put clothes/towel/phone in the bathroom
4.2 Okay
Pros: Location
Cons: The bathrooms on our floor were out of order, and the ones we had to use were disgusting. The room was just a bed and a desk and a bright white light. The other guests were very noisy and were running around until after midnight.
7.1 Good
Pros: The room was simple and small, but it was expected. Room was clean, staff was nice. They have a very good common kitchen, a bar, and a hot swimming pool! Very nice hostel, value for money!
Cons:
8.5 Excellent
Pros: My bed was super comfortable and the showering and toilet facilities were great, no waiting time, clean. I stayed in a dorm where there were four girls and one plug socket. Extension cable needed! I recommend staying in the top floor of the dorms as the floorboards are noisy. didn't bother me but woke others up. Wifi is temperamental so if you are a person who is addicted to their phones you may experience some stress. Is very basic but clean, tidy, safe and welcoming. I would recommend.
Cons: Not enough plug sockets in rooms and floor boards are noisy. also have to any for wifi which is unreliable. I didn't bother buying it again during my stay
7.1 Good
Pros: Thermal pool (I couldn't use it due to an injury on my foot, but it was still there!!) The onsite cafe and restaurant. Staff super friendly and being so quiet the bathrooms were really clean.
Cons: Location was super quiet, and being right being the park was nice but it is a long walk into town compared to other hostels. The cabin rooms only have ONE single plug for the whole room. Luckily i had the 4 bed to myself the entire time.
With a stay at The Backyard Inn in Rotorua, you'll be within a 5-minute drive of Tamaki Maori Village and Polynesian Spa. Featured amenities include express check-in, luggage storage, and laundry facilities. Free self parking is available onsite.
Where to stay in Rotorua?
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