Rotorua hotels near Government Gardens
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With a stay at Silver Fern Accommodation & Spa in Rotorua (Fenton Street), you'll be within a 5-minute drive of Tamaki Maori Village and Rotorua Night Market. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Overall 9.3 Excellent
Based on 1,669 reviews
All reviews
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- Couples
- Families
- Solo
Excellent
10.0
Pros: Beautiful room. Clean. Modern. Outstanding shower pressure. The owners were so nice, nothing was too much bother. Would definately stay again. Complimentary toiletries were lovely!!
Excellent
8.8
Pros: Lovely room, great private spa. Very comfortable.
Excellent
9.0
Pros: We really loved the hotel and the owners. The room was very beautifully decorated, and the jacuzzi was so cool! Please note that the jacuzzi is not available from 9:30 pm until 7:30 am.
Excellent
8.0
Pros: We loved Roturua!!! The hotel was very comfortable and convenient
Excellent
10.0
Pros: Everything about our stay was awesome. Super clean, very friendly and helpful. Loved it! Would definitely stay again.
Details
Reviews
Overall 9.3 Excellent
Based on 1,669 reviews
Service
9.8
Cleanliness
9.7
Breakfast
9.6
Wellness
9.0
Location
8.9
Room
8.5
Comfort
7.7
WiFi
6.2
Service
9.9
Cleanliness
9.7
Wellness
8.8
Location
8.7
Room
8.3
Service
9.9
Wellness
8.9
Location
8.5
Room
8.5
Comfort
7.7
Service
9.7
10.0 Excellent
Pros: Beautiful room. Clean. Modern. Outstanding shower pressure. The owners were so nice, nothing was too much bother. Would definately stay again. Complimentary toiletries were lovely!!
Cons:
8.8 Excellent
Pros: Lovely room, great private spa. Very comfortable.
Cons: Main windows/natural light faces parking lot (at least on the first floor).
9.0 Excellent
Pros: We really loved the hotel and the owners. The room was very beautifully decorated, and the jacuzzi was so cool! Please note that the jacuzzi is not available from 9:30 pm until 7:30 am.
Cons: Apparently there is no air conditioning. But should not be a problem for this time of year (November) but in summer months.
8.0 Excellent
Pros: We loved Roturua!!! The hotel was very comfortable and convenient
Cons: nothing!
10.0 Excellent
Pros: Everything about our stay was awesome. Super clean, very friendly and helpful. Loved it! Would definitely stay again.
Cons:
With a stay at Silver Fern Accommodation & Spa in Rotorua (Fenton Street), you'll be within a 5-minute drive of Tamaki Maori Village and Rotorua Night Market. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
With a stay at Regal Palms Resort in Rotorua (Fenton Street), you'll be within a 5-minute drive of Tamaki Maori Village and Polynesian Spa. Featured amenities include a business center, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
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Overall 9.1 Excellent
Based on 696 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
8.0
Pros: Nice big room, well appointed, friendly staff.
Excellent
8.0
Pros: Room was fine.
Excellent
10.0
Pros: Well-equipped and decorated room.Nice ensuite bathroom with a large private hotub, definitely a treat after a whole day's sightseeing. Easy drive to supermarkets. 5 mins walk to Te Puia for our cultural tour.
Excellent
10.0
Pros: Exceeded expectations. Great location, facilities & hosts. Highly recommend!
Excellent
10.0
Pros: Heated tiles and very clean , staff and manager very friendly. Would stay again.
Excellent
10.0
Pros: Has everything we need. Perfect for my daughter. Good value for money. Nice and quiet
Excellent
10.0
Pros: The pool was fantastic
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Details
Reviews
Overall 9.1 Excellent
Based on 696 reviews
Service
9.6
Pool
9.4
Room
9.0
Amenities
9.0
Cleanliness
8.9
Wellness
8.9
Location
8.6
Comfort
8.5
Breakfast
7.1
WiFi
5.6
Service
9.7
Pool
9.5
Amenities
8.9
Room
8.6
Service
9.7
Amenities
9.0
Room
8.7
8.0 Excellent
Pros: Nice big room, well appointed, friendly staff.
Cons: Was a very long walk from town.
8.0 Excellent
Pros: Room was fine.
Cons: We were expecting more from the 'resort' description. It's really just a motel with a small pool and a very small gym. It's on a road with loads of hotels and motels. Had to drive to the nice restaurants in town. In hindsight would have found somewhere closer.
10.0 Excellent
Pros: Well-equipped and decorated room.Nice ensuite bathroom with a large private hotub, definitely a treat after a whole day's sightseeing. Easy drive to supermarkets. 5 mins walk to Te Puia for our cultural tour.
Cons: Nothing to complain.
10.0 Excellent
Pros: Exceeded expectations. Great location, facilities & hosts. Highly recommend!
Cons:
10.0 Excellent
Pros: Heated tiles and very clean , staff and manager very friendly. Would stay again.
Cons:
10.0 Excellent
Pros: Has everything we need. Perfect for my daughter. Good value for money. Nice and quiet
Cons: Nothing
10.0 Excellent
Pros: The pool was fantastic
Cons:
With a stay at Regal Palms Resort in Rotorua (Fenton Street), you'll be within a 5-minute drive of Tamaki Maori Village and Polynesian Spa. Featured amenities include a business center, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
Experience personalized service, great value accommodation offering a range of room types whether youre in Rotorua for leisure or business. We're just a few minutes walk from the town centre. Relax in our spacious rooms, enjoy complimentary WiFi and a hearty continental breakfast, and some rooms with a spa bath. An ideal base for exploring all of Rotorua's exciting and beautiful sites.
Overall 8.7 Excellent
Based on 3,671 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.3
Pros: nearby city center, very convenient!
Excellent
10.0
Pros: Great place. Very nice hotel.
Excellent
9.6
Pros: The staff was very friendly and helpful. The room was comfortable and for the most part clean. The location was great.
Excellent
9.0
Pros: Rooms are clean and tidy
Excellent
10.0
Pros: Great location, great facilities and we were able to check in a bit earlier as requested which really helped us on the day! Staff really friendly too.
Excellent
10.0
Pros: Their service is second to none. Highly highly highly recommended this accommodation.
Good
7.5
Pros: Very clean and great location
Details
Reviews
Overall 8.7 Excellent
Based on 3,671 reviews
Service
9.4
Location
9.4
Value
9.0
Breakfast
8.4
Comfort
8.1
Food
7.8
Room
7.7
WiFi
6.9
Amenities
6.3
Vibe
6.3
Service
9.4
Location
9.4
Value
9.1
Breakfast
8.0
Room
7.6
Amenities
6.1
WiFi
5.2
Service
9.7
Location
9.3
Value
9.2
Breakfast
8.7
Room
7.8
Cleanliness
7.5
WiFi
4.9
Service
9.5
Location
8.7
Breakfast
8.0
Room
7.5
Food
7.3
Cleanliness
7.1
Service
9.5
Breakfast
8.7
Room
7.2
8.3 Excellent
Pros: nearby city center, very convenient!
Cons:
10.0 Excellent
Pros: Great place. Very nice hotel.
Cons: Nothing.
9.6 Excellent
Pros: The staff was very friendly and helpful. The room was comfortable and for the most part clean. The location was great.
Cons: The bath tub could be better cleaned.
9.0 Excellent
Pros: Rooms are clean and tidy
Cons: Cold water in fridge
10.0 Excellent
Pros: Great location, great facilities and we were able to check in a bit earlier as requested which really helped us on the day! Staff really friendly too.
Cons:
10.0 Excellent
Pros: Their service is second to none. Highly highly highly recommended this accommodation.
Cons:
7.5 Good
Pros: Very clean and great location
Cons: Room was too warm even when outside temperature was not, I presume was kitchen below the flat
Experience personalized service, great value accommodation offering a range of room types whether youre in Rotorua for leisure or business. We're just a few minutes walk from the town centre. Relax in our spacious rooms, enjoy complimentary WiFi and a hearty continental breakfast, and some rooms with a spa bath. An ideal base for exploring all of Rotorua's exciting and beautiful sites.
A stay at RotoVegas Motel places you in the heart of Rotorua, within a 15-minute walk of Tamaki Maori Village and Polynesian Spa. Featured amenities include express check-in, express check-out, and luggage storage. Free self parking is available onsite.
Overall 8.7 Excellent
Based on 1,251 reviews
All reviews
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- Families
- Couples
Good
6.7
Excellent
10.0
Pros: Great location for hot water beach and cathedral cove. Nice apartment style room. Fantastic service from the owners.
Good
6.2
Pros: We had asked for a two-bedroom unit but got a large three bedroom apartment with a private hot tub and well equipped kitchen. The staff checked on us to see if we needed anything. Unlimited free wifi, which is not always the case in NZ.
Excellent
10.0
Pros: I really liked rotovegas .highly recommend rotovegas.everything was fantastic.
Good
7.5
Pros: I like the staff and the spa
Excellent
8.3
Pros: Conveniently situated
Details
Reviews
Overall 8.7 Excellent
Based on 1,251 reviews
Location
9.6
Pool
9.3
Service
9.3
Wellness
9.1
WiFi
9.1
Amenities
8.0
Room
7.7
Breakfast
4.3
Pool
9.5
Location
9.5
Wellness
9.2
Service
9.1
Cleanliness
7.2
Room
7.1
Location
9.7
Service
9.1
Room
7.5
Vibe
7.0
Cleanliness
6.9
6.7 Good
Pros:
Cons: The after service, especially through their phone receptionist who had an attitude and horrible manners, and zero empathy for their guests. Hanging up your guest in mid conversation is totally unacceptable.
10.0 Excellent
Pros: Great location for hot water beach and cathedral cove. Nice apartment style room. Fantastic service from the owners.
Cons:
6.2 Good
Pros: We had asked for a two-bedroom unit but got a large three bedroom apartment with a private hot tub and well equipped kitchen. The staff checked on us to see if we needed anything. Unlimited free wifi, which is not always the case in NZ.
Cons: Check-in closes at nine, eight on weekends. They had mentioned this in their reservation, but we did not notice as it was part of a lot of standard text that we didn't really read. Fortunately, we got there just as the manager was leaving. Also, the windows didn't have insect screens. If we kept them shut, the room was a bit hot and stuffy despite the fans (no AC), and if we kept them open, we got bit by some sand flies. The internet was weak and kept dropping.
10.0 Excellent
Pros: I really liked rotovegas .highly recommend rotovegas.everything was fantastic.
Cons: Nothing
7.5 Good
Pros: I like the staff and the spa
Cons: The cup is a little more clean and the cooking equipment too
8.3 Excellent
Pros: Conveniently situated
Cons: The swimming pool in the parking lot
A stay at RotoVegas Motel places you in the heart of Rotorua, within a 15-minute walk of Tamaki Maori Village and Polynesian Spa. Featured amenities include express check-in, express check-out, and luggage storage. Free self parking is available onsite.
With a stay at Prince's Gate Hotel, you'll be centrally located in Rotorua, just a 3-minute walk from Tamaki Maori Village and 6 minutes by foot from Polynesian Spa. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Overall 8.5 Excellent
Based on 2,963 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Okay
5.7
Okay
4.6
Pros: Nothing except location.
Excellent
10.0
Pros: The environment.
Good
7.1
Pros: As expected the property was old but was also comfortable. Breakfast and dinner was very nice
Excellent
10.0
Pros: Staff were friendly and very helpful
Made my arriving late much less stressful.
Excellent
10.0
Pros: The staff was so helpful. We arrived late and they were able to reserve a space for us to see an event that we really wanted to see. They kept the wonderful three levels of hot tubs open for us way past the closing time. Our room was large, beautifully decorated, and very comfortable. One of the best bed we slept on during our trip
Good
7.9
Pros: The warm entrance to the hotel, the lobby area
Excellent
8.0
Pros: The hotel is beautiful
Excellent
8.3
Pros: The hotel is very conveniently located beside the Government Park gates. We loved the thermal pools and the traditional features of the building
Excellent
10.0
Pros: This hotel was better than I expected. The staff are friendly and go out of their way to make you feel welcome. We didn't get to stay in the Victorian building but our room was still great with many extras to make the stay comfortable....the beds were the best I think I have experienced in any hotel!
Excellent
10.0
Pros: Great service and clean rooms. I travel a lot and the staff here were some of the best I've come across.
Excellent
9.2
Pros: Did mot have time for breakfast. The location is excellent, close to I-site and bus depot and the beautiful park. I've been there three times before and love the heritage building.
Details
Reviews
Overall 8.5 Excellent
Based on 2,963 reviews
Location
9.5
Service
8.9
Vibe
8.3
Food
7.7
Room
6.3
WiFi
5.7
Breakfast
5.7
Cleanliness
5.5
Comfort
5.2
Location
9.7
Service
9.2
Vibe
8.2
Room
6.3
Breakfast
6.1
Comfort
5.3
Cleanliness
5.1
WiFi
4.5
Location
9.2
Service
8.8
Vibe
7.9
Room
6.0
Breakfast
5.9
Cleanliness
5.8
Comfort
5.3
WiFi
3.6
Location
9.2
Service
9.1
Vibe
8.2
Amenities
7.1
Room
5.8
Comfort
4.7
Service
9.2
Location
8.9
Vibe
7.8
Amenities
7.2
Comfort
5.6
Room
5.4
5.7 Okay
Pros:
Cons: Room was exceptionally small.
4.6 Okay
Pros: Nothing except location.
Cons: This hotel is advertised as the most historic hotel in all New Zealand. See my photos. It’s NOT! I drove such a long way to experience history. I got nothing! And I hated their attitude. We also got processed frozen hash brown triangles instead of real hash browns. The king bed was actually 2 twin beds with a crack in the middle. Among other issues. Don’t go.
10.0 Excellent
Pros: The environment.
Cons: Bath room
7.1 Good
Pros: As expected the property was old but was also comfortable. Breakfast and dinner was very nice
Cons: Central access to town
10.0 Excellent
Pros: Staff were friendly and very helpful
Made my arriving late much less stressful.
Cons:
10.0 Excellent
Pros: The staff was so helpful. We arrived late and they were able to reserve a space for us to see an event that we really wanted to see. They kept the wonderful three levels of hot tubs open for us way past the closing time. Our room was large, beautifully decorated, and very comfortable. One of the best bed we slept on during our trip
Cons: It was a perfect place. No complaints
7.9 Good
Pros: The warm entrance to the hotel, the lobby area
Cons: Decor was way too mixed
8.0 Excellent
Pros: The hotel is beautiful
Cons:
8.3 Excellent
Pros: The hotel is very conveniently located beside the Government Park gates. We loved the thermal pools and the traditional features of the building
Cons: The apartment was comfortable but a little rough round the edges. Could do with a little tlc.
10.0 Excellent
Pros: This hotel was better than I expected. The staff are friendly and go out of their way to make you feel welcome. We didn't get to stay in the Victorian building but our room was still great with many extras to make the stay comfortable....the beds were the best I think I have experienced in any hotel!
Cons: It was all very good.
10.0 Excellent
Pros: Great service and clean rooms. I travel a lot and the staff here were some of the best I've come across.
Cons: Beds were soft and pillows were too high but that's a personal preference.
9.2 Excellent
Pros: Did mot have time for breakfast. The location is excellent, close to I-site and bus depot and the beautiful park. I've been there three times before and love the heritage building.
Cons: When refurbishing I'd suggest installing showers with flexible hoses. Not a 'dislike' but on my wish-list.
With a stay at Prince's Gate Hotel, you'll be centrally located in Rotorua, just a 3-minute walk from Tamaki Maori Village and 6 minutes by foot from Polynesian Spa. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Executive on Fenton is centrally located in Rotorua, a 4-minute walk from Racing Rotorua and a 3-minute drive from Government Gardens. Featured amenities include complimentary wired Internet access, express check-in, and express check-out. Free self parking is available onsite.
Overall 8.3 Excellent
Based on 965 reviews
All reviews
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- Couples
- Solo
- Families
Good
7.0
Pros: It was Spacious
Good
7.0
Pros: Clean and tidy. Great Spa pool and free off street parking was great.
Good
7.9
Pros: It was a very spacious room, with a lovely big spa bath to relax in.
Excellent
8.3
Pros: The spa outside our bedroom was awesome. Nice restaurant across the road very happy with facilities provided in our room. Will stay here again.
Excellent
10.0
Pros: Perfect location
Details
Reviews
Overall 8.3 Excellent
Based on 965 reviews
Wellness
9.2
Service
9.0
Location
9.0
WiFi
8.3
Cleanliness
7.9
Room
7.1
Comfort
5.9
Breakfast
5.3
Wellness
9.4
Service
9.1
Location
8.8
Cleanliness
7.9
Room
6.9
Comfort
5.9
Location
8.8
Room
6.9
Comfort
5.7
Location
9.2
Service
8.6
Room
6.2
Comfort
5.6
7.0 Good
Pros: It was Spacious
Cons: No Air Con
7.0 Good
Pros: Clean and tidy. Great Spa pool and free off street parking was great.
Cons: The bed in our room was a bit uncomfortable / lumpy.
7.9 Good
Pros: It was a very spacious room, with a lovely big spa bath to relax in.
Cons:
8.3 Excellent
Pros: The spa outside our bedroom was awesome. Nice restaurant across the road very happy with facilities provided in our room. Will stay here again.
Cons:
10.0 Excellent
Pros: Perfect location
Cons: No air conditioning and no screens on doors or windows.
Executive on Fenton is centrally located in Rotorua, a 4-minute walk from Racing Rotorua and a 3-minute drive from Government Gardens. Featured amenities include complimentary wired Internet access, express check-in, and express check-out. Free self parking is available onsite.
Sudima Lake Rotorua is the largest hotel in Rotorua, and is set right on the shores of beautiful Lake Rotorua. The hotel is also adjacent to the world famous Polynesian Spa complex, Rotorua Museum and Government Garden, and just a short stroll from the Rotorua Convention Centre, the Energy Event Centre and Rotorua's vibrant city centre.
Overall 8.2 Excellent
Based on 4,460 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7.9
Pros: Great Location across the lake, easy access to parks and restaurants. Safe and friendly atmosphere.
Okay
4.6
Pros: Location to the city centre, geothermal Springs and Polynesian Spa across the road. Nothing for the hotel itself as I would not recommend staying here!
Okay
5.0
Excellent
8.0
Pros: Great location in the city center. Great room for family of 4 adults.
Excellent
8.8
Pros: Position was excellent and staff very helpful
Good
7.5
Pros: Needs upgrade very dated
Good
7.0
Good
6.8
Pros: Affordable
Great location
Excellent
9.0
Pros: Breakfast was yummy
Details
Reviews
Overall 8.2 Excellent
Based on 4,460 reviews
Location
9.4
Service
9.2
Breakfast
7.4
Room
6.2
Cleanliness
5.8
Comfort
5.7
WiFi
5.1
Vibe
4.7
Amenities
4.1
Service
9.6
Location
9.5
Breakfast
8.0
Room
6.7
Wellness
6.2
Amenities
5.1
Vibe
5.0
WiFi
3.6
Location
9.3
Service
9.0
Breakfast
7.0
Cleanliness
5.9
Comfort
5.8
Room
5.8
Amenities
3.9
Vibe
3.5
Location
9.6
Service
9.4
Cleanliness
5.8
Comfort
5.5
Room
5.4
Vibe
4.1
Amenities
4.0
Location
9.3
Service
9.2
Room
6.0
Comfort
5.9
7.9 Good
Pros: Great Location across the lake, easy access to parks and restaurants. Safe and friendly atmosphere.
Cons: Less help to shift around and lift access is limited.
4.6 Okay
Pros: Location to the city centre, geothermal Springs and Polynesian Spa across the road. Nothing for the hotel itself as I would not recommend staying here!
Cons: Where do I start? The rooms were dated, bathroom not clean and terrible shower. Good luck if you are taller than 5 foot! Bed was not comfy, and for the cost, not worth it at all. No lift access so have to carry suitcases up multiple staircases. Passes kept needing to be reset. And they call themselves a four star hotel... Very disappointed.
5.0 Okay
Pros:
Cons: My room was increadably noisy so not much sleep
8.0 Excellent
Pros: Great location in the city center. Great room for family of 4 adults.
Cons:
8.8 Excellent
Pros: Position was excellent and staff very helpful
Cons: Room facilities were run down and needing renewal. Beds very comfortable.
7.5 Good
Pros: Needs upgrade very dated
Cons: Our room had a leak
7.0 Good
Pros:
Cons: Photos dont match with reality
6.8 Good
Pros: Affordable
Great location
Cons: Bed was uncomfortable
A/C had limited cooling
9.0 Excellent
Pros: Breakfast was yummy
Cons:
Sudima Lake Rotorua is the largest hotel in Rotorua, and is set right on the shores of beautiful Lake Rotorua. The hotel is also adjacent to the world famous Polynesian Spa complex, Rotorua Museum and Government Garden, and just a short stroll from the Rotorua Convention Centre, the Energy Event Centre and Rotorua's vibrant city centre.
With a stay at Millennium Hotel Rotorua in Rotorua, you'll be within a 5-minute walk of Tamaki Maori Village and Polynesian Spa. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Overall 8.1 Excellent
Based on 4,287 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
6.0
Pros: Good location downtown, close to waterfront. My "lake view" room was dated, with some cracks in the doorframe and aging furniture. However, was clean and overall adequately comfortable. "Lake view" from 2nd floor simply means a view of the spa across the street, which is actually on the lake - we had no real lake view and actually paid extra for the "view". Would need a higher floor for the view. Room was not worth the price. I would recommend staying away from this hotel. 3 stars at best.
Excellent
8.3
Pros: Lovely staff.
Excellent
9.0
Pros: Good location. close to the spa
Good
7.5
Excellent
8.8
Excellent
9.2
Pros: Our family enjoyed our stay alot. We took advantage of the pool and spa facilities most of the time plus the hotel is nice and close to town. We almost didnt get a carpark tho and because of the size of the hotel we got lost a few times trying to find our room but overall the staff were very friendly (especially when ilocked my clothes in my room after we checked out) and our room was clean and tidy. We would stay again
Details
Reviews
Overall 8.1 Excellent
Based on 4,287 reviews
Location
9.2
Pool
8.8
Service
8.5
Wellness
7.7
Breakfast
6.8
Comfort
6.5
Value
6.3
Room
6.1
Amenities
5.7
Cleanliness
4.9
Vibe
4.5
WiFi
3.8
Location
9.4
Service
8.3
Wellness
7.4
Room
6.2
Breakfast
6.1
Amenities
5.9
Food
5.5
Cleanliness
4.0
Vibe
3.3
WiFi
2.5
Location
9.0
Pool
8.9
Service
8.6
Wellness
7.6
Breakfast
6.6
Value
6.3
Comfort
5.4
Room
5.1
Amenities
4.8
Cleanliness
4.4
Vibe
4.0
WiFi
2.1
Location
9.2
Service
8.1
Breakfast
7.0
Amenities
6.3
Comfort
6.1
Room
6.1
Value
5.7
Food
5.0
Location
9.4
Service
8.3
Room
6.2
Amenities
5.0
Vibe
3.1
6.0 Good
Pros: Good location downtown, close to waterfront. My "lake view" room was dated, with some cracks in the doorframe and aging furniture. However, was clean and overall adequately comfortable. "Lake view" from 2nd floor simply means a view of the spa across the street, which is actually on the lake - we had no real lake view and actually paid extra for the "view". Would need a higher floor for the view. Room was not worth the price. I would recommend staying away from this hotel. 3 stars at best.
Cons: See above.
8.3 Excellent
Pros: Lovely staff.
Cons: The breakfast was very expensive for what it was. Mushrooms tasted liked they were out of a can. Breakfast cost $28. Same breakfast down the road was $9 and tasted way better
9.0 Excellent
Pros: Good location. close to the spa
Cons: Room is a bit dark at night.
7.5 Good
Pros:
Cons: No slippers or robes available for normal guests to use in the rooms or to use in the pool area
8.8 Excellent
Pros:
Cons: We like the air cooler for sleeping and the a/c wouldn’t cool the room enough.
9.2 Excellent
Pros: Our family enjoyed our stay alot. We took advantage of the pool and spa facilities most of the time plus the hotel is nice and close to town. We almost didnt get a carpark tho and because of the size of the hotel we got lost a few times trying to find our room but overall the staff were very friendly (especially when ilocked my clothes in my room after we checked out) and our room was clean and tidy. We would stay again
Cons: We couldnt get a carpark and had to park roadside but that ended up being ok because it was close to the outside door towards the pool.
With a stay at Millennium Hotel Rotorua in Rotorua, you'll be within a 5-minute walk of Tamaki Maori Village and Polynesian Spa. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
With a stay at New Castle Motor Lodge, you'll be centrally located in Rotorua, within a 5-minute drive of Tamaki Maori Village and Polynesian Spa. Featured amenities include express check-in, express check-out, and luggage storage. Free self parking is available onsite.
Overall 8.1 Excellent
Based on 1,442 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
8.0
Pros: Good
Excellent
9.0
Pros: The spa bath
Excellent
9.0
Pros: Everything we needed for our 1 night stay! Love all the lights on the shrubs outside, made for a great view from the balcony at night! :)
Good
6.0
Good
7.9
Pros: Location. Bed was comfortable.
Excellent
9.6
Pros: The location was ideal for us as we were handy to Sala Street and heading out to the family in Holden's Bay. It was also very quiet, and there was a lovely rose garden opposite which we enjoyed wandering through. A real bonus that we enjoyed three days of sunny weather! I also appreciated all the solar lights which decorated the outside areas - lovely to arrive "home" to at night.
Good
7.5
Pros: Positives - very clean, opposite nice park. little out of town but we had car. Didnt realise there was no air con - small fan provided but room was hot! Please provide tissues for guests.
Excellent
9.1
Pros: The staff was incredibly helpful and was very friendly.
Details
Reviews
Overall 8.1 Excellent
Based on 1,442 reviews
Location
9.1
Service
7.7
Room
7.4
Comfort
7.0
WiFi
6.2
Food
3.3
Location
9.2
Service
7.4
Room
7.3
Comfort
6.8
Cleanliness
6.5
Location
9.0
Service
7.8
Comfort
7.4
Room
7.3
Cleanliness
7.3
Location
8.7
Room
7.4
Comfort
7.1
8.0 Excellent
Pros: Good
Cons: No
9.0 Excellent
Pros: The spa bath
Cons: The parking, not much space
9.0 Excellent
Pros: Everything we needed for our 1 night stay! Love all the lights on the shrubs outside, made for a great view from the balcony at night! :)
Cons: All good!
6.0 Good
Pros:
Cons: The unit wasn't as clean or maintained as I thought it would have been based off images on the internet.
7.9 Good
Pros: Location. Bed was comfortable.
Cons: Only one cupboard to put clothes. Tv didn't work in bedroom. Bath tiles could do with a scrub.
9.6 Excellent
Pros: The location was ideal for us as we were handy to Sala Street and heading out to the family in Holden's Bay. It was also very quiet, and there was a lovely rose garden opposite which we enjoyed wandering through. A real bonus that we enjoyed three days of sunny weather! I also appreciated all the solar lights which decorated the outside areas - lovely to arrive "home" to at night.
Cons: My only gripe if you could call it that, was that I couldn't get the fan to work on our first evening when our room was so hot. Turned out, had I used the plug next to the one I had it plugged into, it would have worked!!! My fault.
7.5 Good
Pros: Positives - very clean, opposite nice park. little out of town but we had car. Didnt realise there was no air con - small fan provided but room was hot! Please provide tissues for guests.
Cons: No air con or tissues.
9.1 Excellent
Pros: The staff was incredibly helpful and was very friendly.
Cons:
With a stay at New Castle Motor Lodge, you'll be centrally located in Rotorua, within a 5-minute drive of Tamaki Maori Village and Polynesian Spa. Featured amenities include express check-in, express check-out, and luggage storage. Free self parking is available onsite.
Check in to 4.5-star comfort with the lake at your doorstep at Novotel Rotorua Lakeside Hotel. Rejuvenate in the spa's natural geothermal mineral pools and experience a delicious Maori hangi at Matariki. Your room is a calm haven with earthy colours, wood furniture and picture windows to make the most of the spectacular scenery at Novotel.
Overall 8.0 Excellent
Based on 7,232 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.2
Pros: The rooms were tidy and the hotel was in a great location, right next to a restaurant strip and a park. It also had a nice variety of pools to use and it had a lot of facilities.
Excellent
10.0
Pros: The overall atmosphere was lovely and that bed was one of the best I've ever slept in at a hotel! The buffet breakfast was also heavenly. Already planning my next visit
Excellent
10.0
Pros: All went well, nice place to stay!
Excellent
9.0
Pros: location was excellent, rigt next to the lake and 'eat street'. room comfort was excelle
Excellent
8.0
Pros: We really enjoyed the view we had from our room.
Excellent
8.3
Pros: Spa, great service
Okay
5.0
Pros: Breakfast was good
Details
Reviews
Overall 8.0 Excellent
Based on 7,232 reviews
Location
9.4
Service
8.2
Breakfast
6.8
Room
6.7
Food
6.3
Cleanliness
6.0
WiFi
5.6
Value
5.5
Location
9.4
Service
8.5
Room
7.0
Breakfast
6.5
Food
6.4
Cleanliness
6.3
Amenities
6.0
WiFi
4.8
Value
4.7
Location
9.3
Service
7.8
Breakfast
7.4
Room
6.2
Amenities
6.0
Cleanliness
5.2
WiFi
4.7
Location
9.3
Service
8.3
Room
7.1
Breakfast
6.1
Food
5.7
Value
5.1
WiFi
3.9
Location
9.4
Service
8.2
Breakfast
7.0
Amenities
6.3
Room
6.3
Cleanliness
6.1
Value
5.6
Vibe
5.2
9.2 Excellent
Pros: The rooms were tidy and the hotel was in a great location, right next to a restaurant strip and a park. It also had a nice variety of pools to use and it had a lot of facilities.
Cons: The shower was a little weak.
10.0 Excellent
Pros: The overall atmosphere was lovely and that bed was one of the best I've ever slept in at a hotel! The buffet breakfast was also heavenly. Already planning my next visit
Cons:
10.0 Excellent
Pros: All went well, nice place to stay!
Cons:
9.0 Excellent
Pros: location was excellent, rigt next to the lake and 'eat street'. room comfort was excelle
Cons: too much mark-up on the contents of the mini-bar, so didn't mak use of it Didn't like the charge on internet access.
8.0 Excellent
Pros: We really enjoyed the view we had from our room.
Cons: We thought the meal was rather poor on the Sunday night. I don’t eat seafood and other choices were a bit limited. Needles to say we didn’t dine with you on the second night.
8.3 Excellent
Pros: Spa, great service
Cons: No kitchen
5.0 Okay
Pros: Breakfast was good
Cons: The cleaners left the rubbish in the room after they had finished
Check in to 4.5-star comfort with the lake at your doorstep at Novotel Rotorua Lakeside Hotel. Rejuvenate in the spa's natural geothermal mineral pools and experience a delicious Maori hangi at Matariki. Your room is a calm haven with earthy colours, wood furniture and picture windows to make the most of the spectacular scenery at Novotel.
Located in Rotorua, Lake Rotorua Hotel is in the suburbs, within a 5-minute drive of Rotorua Central Mall and Tamaki Maori Village. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Overall 7.9 Good
Based on 1,325 reviews
All reviews
- All reviews
- Families
- Couples
Good
7.1
Pros: Not a lot
Excellent
8.8
Excellent
10.0
Pros: Very good, free wifi,,pool,clean and closes to everywhere.Good price too.
Excellent
8.8
Excellent
8.3
Mediocre
3.0
Pros: stuff was very good.
Okay
5.4
Good
7.9
Pros: we loved the pool/spa area, beds were really comfy & staff were super friendly
Good
7.0
Pros: All ok
Okay
5.4
Pros: The location from the event we were at
Details
Reviews
Overall 7.9 Good
Based on 1,325 reviews
WiFi
8.6
Service
8.4
Location
8.1
Wellness
7.5
Pool
7.3
Room
6.2
Amenities
4.5
Cleanliness
3.1
Breakfast
3.0
Food
1.3
Service
8.6
Location
7.9
Wellness
7.4
Pool
6.8
Room
5.6
Vibe
5.3
Amenities
3.8
Cleanliness
2.7
Breakfast
2.6
Food
1.0
Service
8.4
Location
8.3
Comfort
7.5
Pool
7.0
Room
6.5
Cleanliness
4.1
Breakfast
3.0
7.1 Good
Pros: Not a lot
Cons: Was old Curtains had holes in then Square Toilet Round Seat Broken soap tray in shower Breakfast was awful
8.8 Excellent
Pros:
Cons: Not enough carpark
10.0 Excellent
Pros: Very good, free wifi,,pool,clean and closes to everywhere.Good price too.
Cons:
8.8 Excellent
Pros:
Cons: the shower needs updating
8.3 Excellent
Pros:
Cons: parking should have dedicated slots.
3.0 Mediocre
Pros: stuff was very good.
Cons: not clean.
5.4 Okay
Pros:
Cons: Got charged more than I expected
7.9 Good
Pros: we loved the pool/spa area, beds were really comfy & staff were super friendly
Cons: noisy neighbours but not property’s fault.
7.0 Good
Pros: All ok
Cons: The smell in the room
5.4 Okay
Pros: The location from the event we were at
Cons: The curtain in our room was torn. It was supposed to be pay at the property on arrival but money was taken from my account before check in time. I wanted to pay cash on arrival and was also charged a extra $8 credit card fee that I was never told about. The room we had was right by the main road so was traffic noise all night and was hard to sleep. Was also charged a $50 fee for any damages and takes 7 working days to be refunded
Located in Rotorua, Lake Rotorua Hotel is in the suburbs, within a 5-minute drive of Rotorua Central Mall and Tamaki Maori Village. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
With a stay at Fenton Court Motel in Rotorua (Fenton Street), you'll be within a 5-minute drive of Tamaki Maori Village and Polynesian Spa. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.
Overall 7.9 Good
Based on 1,103 reviews
All reviews
- All reviews
Okay
5.0
Pros: Situation was good for amenities.
Okay
4.6
Pros: It was in a good location but I would never stay here again, or reccomend to family/friends
Okay
5.0
Pros: Spa bath was great
Excellent
8.8
Pros: Very good price for what you get. Space for bikes in the hot tub garden (secure/roofed). Would definitely stay again
Good
7.1
Pros: Staff are really helpful Good location
Details
Reviews
Overall 7.9 Good
Based on 1,103 reviews
Cleanliness
7.7
Comfort
7.8
Location
8.5
Services
7.6
Staff
8.3
Value for money
7.8
5.0 Okay
Pros: Situation was good for amenities.
Cons: Was not of an acceptable cleanliness standard. Well overdue a revamp.
4.6 Okay
Pros: It was in a good location but I would never stay here again, or reccomend to family/friends
Cons: The sheets on the main bed hadn't been cleaned and had blood and pubic hairs on them! The bed was also as hard as concrete.
5.0 Okay
Pros: Spa bath was great
Cons: Didn’t like the emergency housing people that were there
8.8 Excellent
Pros: Very good price for what you get. Space for bikes in the hot tub garden (secure/roofed). Would definitely stay again
Cons: Bit tired, but that doesn’t bother us!
7.1 Good
Pros: Staff are really helpful Good location
Cons: Found a fingernails on our beddings
With a stay at Fenton Court Motel in Rotorua (Fenton Street), you'll be within a 5-minute drive of Tamaki Maori Village and Polynesian Spa. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.
When you stay at Accolade Lodge Motel in Rotorua, you'll be in the business district, within a 15-minute walk of Tamaki Maori Village and Polynesian Spa. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
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Overall 7.9 Good
Based on 947 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
8.3
Pros: In a good location close to shops and restaurants, nearer to town than many of the Fenton Street motels.the room was clean and comfortable and had everything we needed for a one night stay plus breakfast was included in the price.
Excellent
9.0
Pros: The room was clean. Bed was comfortable and breakfast was okay.
Good
7.5
Pros: The staff were however extremely friendly and flexible.
Excellent
8.3
Pros: staff ensured I had everything I needed, let me check in after hours.
Okay
4.0
Pros: Location and cost.
Excellent
10.0
Pros: Location
Good
6.3
Pros: Location was great. I liked leaving the place.
Good
7.5
Pros: Very friendly and helpful staff. Supermarkets and restaurants close by. Spacious room with a small kitchen and private parking. Wifi worked very well.
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Details
Reviews
Overall 7.9 Good
Based on 947 reviews
Location
9.7
Service
9.5
Value
9.1
WiFi
8.2
Breakfast
6.4
Room
5.7
Comfort
5.0
Food
3.8
Location
9.8
Service
9.5
Breakfast
6.8
Room
5.3
Comfort
4.3
Location
9.8
Service
9.6
Breakfast
6.9
Room
5.3
Service
9.6
Room
5.5
8.3 Excellent
Pros: In a good location close to shops and restaurants, nearer to town than many of the Fenton Street motels.the room was clean and comfortable and had everything we needed for a one night stay plus breakfast was included in the price.
Cons:
9.0 Excellent
Pros: The room was clean. Bed was comfortable and breakfast was okay.
Cons: Nothing really
7.5 Good
Pros: The staff were however extremely friendly and flexible.
Cons: The rooms were quite dark and one of the TVs did not receive any signal.
8.3 Excellent
Pros: staff ensured I had everything I needed, let me check in after hours.
Cons: bed was a little bit firm for me. price was a lot for the room, but it was a last minute booking
4.0 Okay
Pros: Location and cost.
Cons: No reception at 7.45am Not told breakfast was between 8 to 9 pm. I had to be a meetings by 8am. No milk for tea or coffee
10.0 Excellent
Pros: Location
Cons: Doesn’t look too inviting from the road
6.3 Good
Pros: Location was great. I liked leaving the place.
Cons: The place is abit rundown. Neighbouring houses having 3am fights.
7.5 Good
Pros: Very friendly and helpful staff. Supermarkets and restaurants close by. Spacious room with a small kitchen and private parking. Wifi worked very well.
Cons: Breakfast was short, in terms of timing (only one hour) and variety of products. It is overpriced for what it offers (I assume in line wirh other establishments in the touristic Rotorua).
When you stay at Accolade Lodge Motel in Rotorua, you'll be in the business district, within a 15-minute walk of Tamaki Maori Village and Polynesian Spa. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Situated on the picturesque shores of Lake Rotorua, this hotel offers tranquil surroundings with sensational views. Our central location is easily accessible to cafés, restaurants and the Energy Events Convention Centre. Stunning natural scenery and geothermal wonders makes this the ultimate destination. ibis guests also have access to conference rooms and other facilities at the adjacent Novotel Rotorua Lakeside.
Overall 7.8 Good
Based on 537 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Excellent
10.0
Pros: It was central & close to other eating places and shops.
Excellent
8.8
Pros: I enjoyed the comfort of the room. The bathroom was very clean. Bed was so comfy!
Excellent
9.6
Pros: The beds were comfortable than expected. Highly recommended.
Good
6.2
Pros: Clean linens. Parking. Good location by the lakefront and relatively short walk to the main avenue.
Excellent
10.0
Pros: Friendly staff Free Laundromat
Excellent
10.0
Pros: Staff was really good. I made a special request and the staff people accepted and completed
Good
6.0
Pros: The room is very clean.
Okay
4.0
Excellent
8.0
Pros: Its easy walking distints 2 bar and resturants
Excellent
8.0
Pros: The location , quiet, close to restuarnats and shops. Excellent Hotel will stay again.
Good
6.0
Pros: loved the staff,location,price and breakfast
Good
6.4
Pros: The room although small was very clean and comfortable, the lifts,hallways and reception areas etc., were also very clean & well maintained.
Good
7.6
Pros: Rooms tidy, modern and well appointed.
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Cons: $self.cons
Good
6.8
Pros: Good value for money. Bedroom is better than others found in similiar Ibis Hotels.
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Cons: $self.cons
Good
6.0
Pros: it was a good central location, warm comfortable room.
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Cons: $self.cons
Okay
4.4
Pros: $self.pros
Details
Reviews
Overall 7.8 Good
Based on 537 reviews
Wellness
9.4
Location
9.4
Service
7.7
Value
6.4
Room
6.2
Breakfast
5.4
Comfort
4.9
WiFi
3.8
Food
3.7
Location
9.5
Service
7.5
Value
6.5
Room
6.0
Cleanliness
6.0
Breakfast
5.5
Comfort
5.1
Food
3.6
WiFi
3.1
Location
9.2
Service
7.4
Room
6.7
Value
6.2
Breakfast
5.1
Bar
4.4
Food
3.0
WiFi
2.4
Location
9.3
Service
8.3
Value
6.5
Room
6.0
Breakfast
5.6
Comfort
4.5
Food
4.0
WiFi
2.9
Location
9.2
Service
8.1
Room
6.8
Value
6.6
Breakfast
5.9
Bar
4.6
Food
4.2
10.0 Excellent
Pros: It was central & close to other eating places and shops.
Cons: Too short a stay. We were passing thru Rotorua
8.8 Excellent
Pros: I enjoyed the comfort of the room. The bathroom was very clean. Bed was so comfy!
Cons: Didn't know the breakfast was included in my stay
9.6 Excellent
Pros: The beds were comfortable than expected. Highly recommended.
Cons: The boiling water jug was stinking, seems like it burned but not sure.
6.2 Good
Pros: Clean linens. Parking. Good location by the lakefront and relatively short walk to the main avenue.
Cons: Small room. Dirty bathroom floor. Billed incorrect nightly rate on checkout. Sulfur smell occasionally in the room. Fire alarm for a non fire situation at 5:00 AM - stood outside for 40 minutes to then be let in without any explanation.
10.0 Excellent
Pros: Friendly staff Free Laundromat
Cons:
10.0 Excellent
Pros: Staff was really good. I made a special request and the staff people accepted and completed
Cons:
6.0 Good
Pros: The room is very clean.
Cons:
4.0 Okay
Pros:
Cons: The room was very poorly decorated and divided with no closet space or easy walkable areas inside of it.
8.0 Excellent
Pros: Its easy walking distints 2 bar and resturants
Cons:
8.0 Excellent
Pros: The location , quiet, close to restuarnats and shops. Excellent Hotel will stay again.
Cons: we felt the continental breakfast was far too expensive and would not have breakfast at the Hotel again.
6.0 Good
Pros: loved the staff,location,price and breakfast
Cons: room was tiny..way too small for a family,and we had wet towels left in our room for two days..had to take them to the housekeeper myself..
6.4 Good
Pros: The room although small was very clean and comfortable, the lifts,hallways and reception areas etc., were also very clean & well maintained.
Cons: The design of the hotel room we were in didn't allow for a window to be opened for outside air, the air conditioning did help to solve this though.
7.6 Good
Pros: Rooms tidy, modern and well appointed.
6.8 Good
Pros: Good value for money. Bedroom is better than others found in similiar Ibis Hotels.
6.0 Good
Pros: it was a good central location, warm comfortable room.
4.4 Okay
Cons: lack of in house services, mini bar, movie options, atmosphere
Situated on the picturesque shores of Lake Rotorua, this hotel offers tranquil surroundings with sensational views. Our central location is easily accessible to cafés, restaurants and the Energy Events Convention Centre. Stunning natural scenery and geothermal wonders makes this the ultimate destination. ibis guests also have access to conference rooms and other facilities at the adjacent Novotel Rotorua Lakeside.
When you stay at Copthorne Hotel Rotorua in Rotorua, you'll be in the business district, within a 5-minute drive of Tamaki Maori Village and Polynesian Spa. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Overall 7.5 Good
Based on 1,671 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
10.0
Pros: The bed, had the best sleep ever. I loved everything about our room.
Okay
5.0
Pros: See my negative comments below but to fairly rate - Restaurant and restaurant (only) staff was very polite and good. Good food and good breakfast.
Excellent
10.0
Pros: Great overall. Highly recommended. Excellent service.
Excellent
10.0
Pros: The beds were so very comfortable. Both my mum and I commented on the comfort.
Mediocre
3.0
Excellent
8.0
Pros: Breakfast was plenty of choice for every one . Our family was well pleased thank you .We had a very friendly welcome which was very nice.
Excellent
10.0
Pros: Rooms,Restaurent and recreational area
Details
Reviews
Overall 7.5 Good
Based on 1,671 reviews
Location
8.8
Service
7.9
Comfort
7.2
Value
6.3
Breakfast
6.2
Room
5.9
Cleanliness
5.8
WiFi
4.0
Vibe
3.9
Amenities
3.8
Location
8.9
Pool
8.2
Service
7.9
Breakfast
6.5
Room
6.4
Cleanliness
6.1
Value
6.0
Amenities
4.6
Vibe
3.3
WiFi
2.2
Location
9.0
Service
7.5
Value
5.7
Breakfast
5.7
Food
5.6
Cleanliness
5.4
Room
4.9
Amenities
3.6
Vibe
3.2
WiFi
1.7
Service
7.4
Comfort
7.2
Room
5.6
10.0 Excellent
Pros: The bed, had the best sleep ever. I loved everything about our room.
Cons: The only down fall for me was gym equipment, rower machine was poor condition and not much variety of equipment. But made do and got it done!!
5.0 Okay
Pros: See my negative comments below but to fairly rate - Restaurant and restaurant (only) staff was very polite and good. Good food and good breakfast.
Cons: Too many things that I didnt like. In the winter season when it was really cold the heater in the room was not working. The staff / manager lady first just offered a noisy portable heater, but after repeated follow ups she finally gave another room. The bath tub was having issues in the second room. It was fixed but all the idea about relaxing in this hotel was ruined in this process which went on for almost 2 hrs. I have been booking through booking.com and always give credit card just for blocking and then select my payment type during the check in. The same manager lady told me that booking.com has charged money on my card with some transaction fee and she cant do anything about it. It was not the truth. As next day when the reception staff changed, I approached them again and they happily reversed the amount from my credit card and charged it on card of my choice without any additional transaction fee.
10.0 Excellent
Pros: Great overall. Highly recommended. Excellent service.
Cons:
10.0 Excellent
Pros: The beds were so very comfortable. Both my mum and I commented on the comfort.
Cons: Liked all of it. Couldn't fault room.
3.0 Mediocre
Pros:
Cons: A group of Asians were given my room key and while I was in the room they unlocked the door, opened it and began to walk in. I showed them I had the same room number on my key and told them to go back to reception and ask for another room. No one from reception contacted me to apologise for their error. No one contacted me by email as arranged when I checked out, no compensation was offered or made. The person I spoke to at reception just tried to explain what may have caused the error, and she repeated herself over and over again after I explained that was of no interest to me, I just wanted to be compensated. They even charged me 2% fee for credit card transaction after all that. I asked for the manager to call or email me when she was back on duty but have heard nothing. NOT IMPRESSED AT ALL. Children left to running around yelling etc and playing at the lifts outside my room, and bot far from reception. I believe they would have been heard easily by staff. This went on for approx. 20 minutes before I called reception to suggest they come and tell the children they cannot play outside people rooms and play with the lifts.
8.0 Excellent
Pros: Breakfast was plenty of choice for every one . Our family was well pleased thank you .We had a very friendly welcome which was very nice.
Cons:
10.0 Excellent
Pros: Rooms,Restaurent and recreational area
Cons: Probably need more car parks
When you stay at Copthorne Hotel Rotorua in Rotorua, you'll be in the business district, within a 5-minute drive of Tamaki Maori Village and Polynesian Spa. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
With a stay at Astray Motel & Backpackers in Rotorua, you'll be within a 10-minute walk of Tamaki Maori Village and Polynesian Spa. Featured amenities include express check-out and laundry facilities. Free self parking is available onsite.
Overall 7.5 Good
Based on 1,094 reviews
All reviews
- All reviews
- Solo
- Families
Good
7.0
Pros: Jing is a great manager, very friendly and helpful. We chose Astray because it was budget, Although the room is small its still has a fridge and a tv I would say the room will be great for friends traveling through NZ or for emergency accomodation.
Excellent
8.0
Pros: The staff were friendly and very helpful, and the facilities were well looked after.
Excellent
8.3
Pros: The location
Excellent
9.0
Pros: My room was clean, comfortable bed, showers and toilet where clean. Girl on reception was extremely helpful and provided maps free of charge highlighting good areas to eat and things to do. She booked a tour of the Waiotapu thermal wonderland there and then for me at a discounted price. Location was excellent, really close to bars, places to eat, shops and in walking distance of the Rotorua lake front, kiaua park and the iSite making getting buses quick and easy.
Excellent
9.0
Pros: Location
Good
6.0
Pros: The reception is helpful and friendly
Details
Reviews
Overall 7.5 Good
Based on 1,094 reviews
Location
9.3
WiFi
9.0
Service
8.9
Cleanliness
5.4
Room
4.7
Amenities
3.5
Comfort
2.4
Food
2.4
Breakfast
0.9
Location
9.5
Value
8.9
Service
8.9
Room
5.0
Comfort
2.5
Service
8.4
Cleanliness
4.9
Room
4.2
Comfort
2.0
7.0 Good
Pros: Jing is a great manager, very friendly and helpful. We chose Astray because it was budget, Although the room is small its still has a fridge and a tv I would say the room will be great for friends traveling through NZ or for emergency accomodation.
Cons:
8.0 Excellent
Pros: The staff were friendly and very helpful, and the facilities were well looked after.
Cons:
8.3 Excellent
Pros: The location
Cons: I was very unlucky because I had some noisy neighbours who arrived at 3 am.
9.0 Excellent
Pros: My room was clean, comfortable bed, showers and toilet where clean. Girl on reception was extremely helpful and provided maps free of charge highlighting good areas to eat and things to do. She booked a tour of the Waiotapu thermal wonderland there and then for me at a discounted price. Location was excellent, really close to bars, places to eat, shops and in walking distance of the Rotorua lake front, kiaua park and the iSite making getting buses quick and easy.
Cons:
9.0 Excellent
Pros: Location
Cons: Other customers were not closing doors quietly at night
6.0 Good
Pros: The reception is helpful and friendly
Cons: No coffee and bath soap in the room.
With a stay at Astray Motel & Backpackers in Rotorua, you'll be within a 10-minute walk of Tamaki Maori Village and Polynesian Spa. Featured amenities include express check-out and laundry facilities. Free self parking is available onsite.
With a stay at Rydges Rotorua, you'll be centrally located in Rotorua, within a 5-minute drive of Tamaki Maori Village and Polynesian Spa. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Overall 7.3 Good
Based on 2,560 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Mediocre
3.8
Okay
5.1
Pros: Large room, small private balcony. Staff was welcoming.
Okay
5.4
Pros: Location and comfortable bed
Poor
1.0
Okay
5.0
Pros: The location and the exterior of the building
Excellent
8.0
Pros: Nice and clean. With good location. Friendly staff. Nice jacuzzi in every room.
Excellent
8.0
Pros: Friendly staff member who met us on arrival and explained clearly where everything was including the best place to park, options for meals etc
Good
6.7
Pros: Liked the spacious room with balcony and spa pool and great outlook over the race course to the lake. Although I missed it due to being out, the extended happy hour concept was a good one. Location was fine.
Details
Reviews
Overall 7.3 Good
Based on 2,560 reviews
Location
9.2
Service
7.4
Comfort
7.3
Breakfast
6.8
Room
5.9
Wellness
4.7
Vibe
2.9
Amenities
2.8
Cleanliness
2.7
WiFi
2.7
Pool
0.7
Location
9.5
Comfort
8.5
Service
8.0
Breakfast
6.7
Room
6.5
Wellness
4.7
Vibe
3.0
Amenities
2.6
Cleanliness
1.6
Location
9.1
Comfort
8.3
Service
7.3
Breakfast
6.5
Room
6.0
Food
5.2
Bar
5.1
Wellness
4.1
Amenities
3.3
Cleanliness
2.7
Vibe
2.7
Pool
0.6
Location
9.4
Comfort
7.5
Service
7.4
Bar
6.1
Room
6.1
Vibe
3.0
Cleanliness
2.3
Service
7.8
Comfort
7.4
Value
6.1
Room
5.6
Amenities
2.8
Vibe
2.4
3.8 Mediocre
Pros:
Cons: Room in poor condition for a supposedly 4 star hotel.
5.1 Okay
Pros: Large room, small private balcony. Staff was welcoming.
Cons: Very outdated hotel room that has needed a renovation for a couple of decades. The elevator had a funky smell to it and the room had no air conditioning, just a ceiling fan, opening the window doesn't help much especially with the Rotorua aroma outside. The bathroom door showed signs of flooding damage. The pool was out of service during our visit and the breakfast was medicore at best.
5.4 Okay
Pros: Location and comfortable bed
Cons: No useful furniture in the room, such a large room needs a settee or sofa so your not having to sit on a uncomfortable chair or the bed, just 1 shelf for suitcases, no shelf or ledge in shower and irregular water temperature,scolding hot to cold and shower nozzle crashed down when turning shower off. For a deluxe king room a much bigger tv needed to be able to be seen, it was ridiculously small for the size of the room. Expected at least a knife and fork and plate in the kitchen but nothing except a coffee cup and dirty glasses. Have stayed at Rydges in the past but standards have definitely gone down.
1.0 Poor
Pros:
Cons: Rooms were old and run down. Hotel too hot, no air conditioning
5.0 Okay
Pros: The location and the exterior of the building
Cons: Everything
8.0 Excellent
Pros: Nice and clean. With good location. Friendly staff. Nice jacuzzi in every room.
Cons: A bit old building...
8.0 Excellent
Pros: Friendly staff member who met us on arrival and explained clearly where everything was including the best place to park, options for meals etc
Cons: the temperature of the shower in our bathroom was not consistent.
6.7 Good
Pros: Liked the spacious room with balcony and spa pool and great outlook over the race course to the lake. Although I missed it due to being out, the extended happy hour concept was a good one. Location was fine.
Cons: Was very disappointed with the attitude of the house keeping staff. They seemed to want to rush me out so they could do their job. Although checkout was at 11am and I was there to visit my wife in hospital which I couldn't do until 10am, a female member of the housekeeping staff entered my room at 9am without knocking. I explained I would be leaving in half an hour or so. Shortly after there was a knock on the door and a young man was there asking if I needed anything, clearly wanting me to go, which in fact I did shorty after. I think management should address this to place the needs of the guest first, within the parameters that exist. Clearly, guests should be able to remain in their room until checkout time and have privacy. This was the only problem. Reception staff were great and bar/restaurant staff helpful and I found the hotel facilities good overall.
With a stay at Rydges Rotorua, you'll be centrally located in Rotorua, within a 5-minute drive of Tamaki Maori Village and Polynesian Spa. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
With a stay at The Backyard Inn in Rotorua, you'll be within a 5-minute drive of Tamaki Maori Village and Polynesian Spa. Featured amenities include express check-in, luggage storage, and laundry facilities. Free self parking is available onsite.
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Overall 7.2 Good
Based on 2,193 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Okay
5.0
Pros: location is excellent. Clean white bedding
Mediocre
2.5
Pros: Nothing
Good
6.7
Pros: It was warm and bed was comfy. Cozy surroundings.
Mediocre
2.0
Pros: Staff were helpful and friendly. Location was fine.
Excellent
8.8
Pros: Friendly staff, comfortable rooms, affordable, quiet, clean and well equipped kitchen
Okay
4.0
Pros: The bar / burger bar guy was really pleasant
Excellent
8.5
Pros: My bed was super comfortable and the showering and toilet facilities were great, no waiting time, clean. I stayed in a dorm where there were four girls and one plug socket. Extension cable needed! I recommend staying in the top floor of the dorms as the floorboards are noisy. didn't bother me but woke others up. Wifi is temperamental so if you are a person who is addicted to their phones you may experience some stress. Is very basic but clean, tidy, safe and welcoming. I would recommend.
Good
7.9
Pros: Friendly atmosphere. Helpful staff.
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Details
Reviews
Overall 7.2 Good
Based on 2,193 reviews
Service
8.8
Location
8.4
Breakfast
7.4
Pool
7.2
WiFi
6.2
Amenities
4.9
Room
4.8
Vibe
4.4
Cleanliness
3.8
Comfort
3.6
Service
8.8
Location
8.3
Pool
6.8
Room
6.2
Amenities
5.4
Comfort
4.4
Cleanliness
3.6
Service
8.3
Location
8.3
Cleanliness
4.2
Room
4.1
Comfort
3.5
Service
9.1
Location
8.2
Room
4.9
Cleanliness
4.4
Comfort
3.6
5.0 Okay
Pros: location is excellent. Clean white bedding
Cons: the ladies toilets did not have any locks on - well one did and I noticed most people were using it. There was only one saucepan in the kitchen and the cutlery ran out. Fan in room did NOT work
2.5 Mediocre
Pros: Nothing
Cons: Dirty expensive would not stay again
6.7 Good
Pros: It was warm and bed was comfy. Cozy surroundings.
Cons: The room was dirty, the carpet didn't seem to have been vacuumed for a long time since it was dusty and felt generally filthy. We also found several insects and spiders.
2.0 Mediocre
Pros: Staff were helpful and friendly. Location was fine.
Cons: Stains on beds, wifi dropping out, shower doors don’t close, messy bathroom, lots of kids running around, creaky floors keeping me up half the night as I hear everyone walk above, room was basically a sauna, the list goes on...
8.8 Excellent
Pros: Friendly staff, comfortable rooms, affordable, quiet, clean and well equipped kitchen
Cons: Not all bathroom doors have locks.
4.0 Okay
Pros: The bar / burger bar guy was really pleasant
Cons: The property could be amazing, but during my stay Only one set of showers toilets were available Only one of the toilets had a working lock the door, others the doors moved open on you None of the showers had door locks Building work was going on and was really loud, my room no42 backed into the area work was being done in Security to get into the premises was low, which is fine but the fact you have to leave your room going outside to get to the toilet in the night makes security as a solo female traveller feel a little lax My ceiling sounded like it would come in, every time someone walked up the stairs, on the veranda to the bathrooms or in the room above. And it was loud. Between this and the building works sleep was poor. The bed was so soft at first it felt good but by the time I woke up my back was not happy. As for the other guests, one day there was a group of 5 young women sat on the pool table - why, and why didn’t staff tell them to use the sofa behind them. The place could be amazing, maybe my visit was badly timed.
8.5 Excellent
Pros: My bed was super comfortable and the showering and toilet facilities were great, no waiting time, clean. I stayed in a dorm where there were four girls and one plug socket. Extension cable needed! I recommend staying in the top floor of the dorms as the floorboards are noisy. didn't bother me but woke others up. Wifi is temperamental so if you are a person who is addicted to their phones you may experience some stress. Is very basic but clean, tidy, safe and welcoming. I would recommend.
Cons: Not enough plug sockets in rooms and floor boards are noisy. also have to any for wifi which is unreliable. I didn't bother buying it again during my stay
7.9 Good
Pros: Friendly atmosphere. Helpful staff.
Cons: The lodge room was a little too basic, so we upgraded to a chalet.
With a stay at The Backyard Inn in Rotorua, you'll be within a 5-minute drive of Tamaki Maori Village and Polynesian Spa. Featured amenities include express check-in, luggage storage, and laundry facilities. Free self parking is available onsite.
You'll be centrally located in Rotorua with a stay at Four Canoes Hotel, within a 15-minute walk of Rotorua Central Mall and Tamaki Maori Village. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. Planning an event in Rotorua? This motel has facilities measuring 1076 square feet (100 square meters), including conference space. Free self parking is available onsite.
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Overall 6.9 Good
Based on 1,864 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Good
6.7
Pros: The location was great!! Our room was very nice, but unfortunately not the bathroom. The hotel also had a big shared kitchen which was handy! The pool was nice, but the mineral pools needed a lot of maintenance.
Okay
4.0
Okay
5.4
Pros: Location
Good
6.7
Pros: Located centrally, very close to other things.
Mediocre
3.0
Pros: That it was close to city centre and attractions
Excellent
9.2
Pros: Its comfortable and love that we got to enjoy the full sky TV services like Movies and Sports channels. My past 2 stays have been awesome and will definitely be booking here again.
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Details
Reviews
Overall 6.9 Good
Based on 1,864 reviews
WiFi
9.4
Service
8.3
Location
8.3
Beach
5.8
Comfort
5.7
Breakfast
5.2
Room
5.1
Cleanliness
4.0
Food
3.9
Amenities
3.1
Vibe
2.2
Service
8.5
Location
7.8
Room
5.9
Comfort
5.7
Breakfast
5.2
Cleanliness
3.9
Amenities
2.9
Vibe
2.0
Service
8.6
Location
8.3
Room
5.4
Breakfast
5.3
Cleanliness
4.1
Amenities
2.7
Vibe
2.0
Value
8.8
Location
8.6
Service
8.5
Comfort
5.9
Room
5.0
6.7 Good
Pros: The location was great!! Our room was very nice, but unfortunately not the bathroom. The hotel also had a big shared kitchen which was handy! The pool was nice, but the mineral pools needed a lot of maintenance.
Cons: Out bathroom in our room was very small and the shower was tiny. There was even mould on our toilet paper holder
4.0 Okay
Pros:
Cons: Very average room for the price charged, run down and cleanliness not up to standard. No plugs in the bathroom either.
5.4 Okay
Pros: Location
Cons: After 10 some guy was swearing his head off but nobody did anything about it. He was really loud and it was way past 12 maybe he didnt see all the signs stating no noise after 10
6.7 Good
Pros: Located centrally, very close to other things.
Cons: The pool was not clean, parking was limited and tricky to do.
3.0 Mediocre
Pros: That it was close to city centre and attractions
Cons: Everything, we were given the only room upstairs that wasn't being renovated so we were right next to construction, of which we were not notified at the time of booking or prior to arrival. had I been notified of the construction I would not have booked the property. The room was supposed to have a shower, this room had a bath with a shower curtain and shower head. The shower head was installed so low that it came to my chest and I am a short person. The bathroom was dirty and there were mould stains on the melamine. We stayed 2 night but our coffee and milk was not replenished for the next morning's coffee. Based on the overall condition of the hotel and rooms I wouldn't dare eat at the restaurant. If you get back after 10 in the evening you will not find parking in the property.
9.2 Excellent
Pros: Its comfortable and love that we got to enjoy the full sky TV services like Movies and Sports channels. My past 2 stays have been awesome and will definitely be booking here again.
Cons: We love staying at the four canoes but the room we had recently was a bit noisy as there was a room getting fixed and the noise from the power tools and hammering etc was a bit annoying but that was the only problem.
You'll be centrally located in Rotorua with a stay at Four Canoes Hotel, within a 15-minute walk of Rotorua Central Mall and Tamaki Maori Village. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. Planning an event in Rotorua? This motel has facilities measuring 1076 square feet (100 square meters), including conference space. Free self parking is available onsite.
Where to stay in Rotorua?
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