Best Rotorua hotels near Government Gardens
With a stay at Silver Fern Accommodation & Spa in Rotorua (Fenton Street), you'll be within a 5-minute drive of Tamaki Maori Village and Rotorua Night Market. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Overall 9.3 Excellent
Based on 1,698 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10.0
Pros: Everything
Excellent
10.0
Pros: Was amazing
Excellent
10.0
Pros: I liked the fact that the owners/managers were very approachable and gave us a ride into town for our night out.
Excellent
10.0
Pros: Very close to parks and close to the best fish and chips in town! The spa is big and great!
Excellent
8.0
Pros: We loved Roturua!!! The hotel was very comfortable and convenient
Excellent
10.0
Pros: Would have liked a more comfortable armchair, not a low couch.
Excellent
10.0
Pros: Great location, staff was very helpful in making suggestions where to dine, and places to visit. Rooms were clean and well maintained. Would stay there again.
Excellent
10.0
Pros: Did not try breakfast. Location was good. Close to all amenities.
Good
6.3
Pros: Free upgrade to Family room
Excellent
8.3
Pros: Spa was good. Easy to get sky on tv. Dvd's were at no charge
Excellent
10.0
Pros: Everything! The room was spacious, the bed was super comfortable, and the spa bathtub was beyond expectations!
Details
Reviews
Overall 9.3 Excellent
Based on 1,698 reviews
Service
9.8
Cleanliness
9.6
Wellness
9.1
Location
9.0
Breakfast
9.0
Room
8.7
Comfort
7.9
WiFi
6.8
Service
9.9
Cleanliness
9.7
Room
8.9
Location
8.8
Wellness
8.6
Amenities
7.6
Service
9.9
Wellness
9.2
Location
9.2
Room
8.7
Service
9.8
10.0 Excellent
Pros: Everything
Cons: Nothing
10.0 Excellent
Pros: Was amazing
Cons: Everything is perfect
10.0 Excellent
Pros: I liked the fact that the owners/managers were very approachable and gave us a ride into town for our night out.
Cons:
10.0 Excellent
Pros: Very close to parks and close to the best fish and chips in town! The spa is big and great!
Cons: Nothing
8.0 Excellent
Pros: We loved Roturua!!! The hotel was very comfortable and convenient
Cons: nothing!
10.0 Excellent
Pros: Would have liked a more comfortable armchair, not a low couch.
Cons:
10.0 Excellent
Pros: Great location, staff was very helpful in making suggestions where to dine, and places to visit. Rooms were clean and well maintained. Would stay there again.
Cons:
10.0 Excellent
Pros: Did not try breakfast. Location was good. Close to all amenities.
Cons: The Wifi (internet) was not great. Kept losing connection
6.3 Good
Pros: Free upgrade to Family room
Cons:
8.3 Excellent
Pros: Spa was good. Easy to get sky on tv. Dvd's were at no charge
Cons: Room lighting was dim and difficult to read by. Bathroom lighting made shaving difficult
10.0 Excellent
Pros: Everything! The room was spacious, the bed was super comfortable, and the spa bathtub was beyond expectations!
Cons:
With a stay at Silver Fern Accommodation & Spa in Rotorua (Fenton Street), you'll be within a 5-minute drive of Tamaki Maori Village and Rotorua Night Market. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
With a stay at Regal Palms Resort in Rotorua (Fenton Street), you'll be within a 5-minute drive of Tamaki Maori Village and Polynesian Spa. Featured amenities include a business center, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
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Overall 9.1 Excellent
Based on 675 reviews
All reviews
- All reviews
- Couples
- Families
Good
6.7
Pros: Spa bath was good.
Excellent
10.0
Pros: The mini golf, heated pool and sauna were great after a hard ride in the forest!
Excellent
9.6
Pros: The heated outdoor pool, sauna, mini golf. Hot tub in bathroom!
Excellent
10.0
Pros: Well-equipped and decorated room.Nice ensuite bathroom with a large private hotub, definitely a treat after a whole day's sightseeing. Easy drive to supermarkets. 5 mins walk to Te Puia for our cultural tour.
Excellent
8.3
Pros: Nice room
Excellent
9.2
Pros: The spa bath in the room.
Excellent
9.2
Pros: Its a brilliant place, clean and comfortable
Excellent
9.6
Pros: The room was great, big enough for the whole family. The kids loved the big spa bath and the mini putt putt was a huge hit and kept them entertained.Was really clean and a good variety of teas and coffee. Great laundry facility.
Excellent
10.0
Pros: Everytime we stay rooms and service are excellent. Resort never looks tired, well maintained. Always such a treat to stay.
Excellent
10.0
Pros: Staff, Amenities, Room. It is ALWAYS to expectation at minimum, Minigolf is great too.
Excellent
10.0
Pros: Great place to stay, really close to town, loved the hotpool and spa, will definitley come back
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Details
Reviews
Overall 9.1 Excellent
Based on 675 reviews
Service
9.6
Wellness
9.3
Amenities
9.1
Pool
9.0
Room
9.0
Cleanliness
8.8
Comfort
8.8
Location
8.6
Breakfast
7.1
WiFi
6.0
Amenities
9.1
Room
8.7
Location
8.6
Amenities
9.2
6.7 Good
Pros: Spa bath was good.
Cons: Was fine, but definitely wasn't a 5 star hotel.
10.0 Excellent
Pros: The mini golf, heated pool and sauna were great after a hard ride in the forest!
Cons:
9.6 Excellent
Pros: The heated outdoor pool, sauna, mini golf. Hot tub in bathroom!
Cons:
10.0 Excellent
Pros: Well-equipped and decorated room.Nice ensuite bathroom with a large private hotub, definitely a treat after a whole day's sightseeing. Easy drive to supermarkets. 5 mins walk to Te Puia for our cultural tour.
Cons: Nothing to complain.
8.3 Excellent
Pros: Nice room
Cons: Didn’t get the room I booked and paid for
9.2 Excellent
Pros: The spa bath in the room.
Cons:
9.2 Excellent
Pros: Its a brilliant place, clean and comfortable
Cons: Good, needed to check out early morning due to emergency didnt know what to do with key so we left it in room and calculated what we used from fridge bar which was $7 and for some reason they charged $10 ftom my CC.. Im not going to kick a big stink over $3 but trust would be an issue
9.6 Excellent
Pros: The room was great, big enough for the whole family. The kids loved the big spa bath and the mini putt putt was a huge hit and kept them entertained.Was really clean and a good variety of teas and coffee. Great laundry facility.
Cons:
10.0 Excellent
Pros: Everytime we stay rooms and service are excellent. Resort never looks tired, well maintained. Always such a treat to stay.
Cons: Just need an onsite cafe to get morning coffee!
10.0 Excellent
Pros: Staff, Amenities, Room. It is ALWAYS to expectation at minimum, Minigolf is great too.
Cons:
10.0 Excellent
Pros: Great place to stay, really close to town, loved the hotpool and spa, will definitley come back
Cons:
With a stay at Regal Palms Resort in Rotorua (Fenton Street), you'll be within a 5-minute drive of Tamaki Maori Village and Polynesian Spa. Featured amenities include a business center, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
A stay at Regent of Rotorua places you in the heart of Rotorua, within a 15-minute walk of Tamaki Maori Village and Polynesian Spa. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Overall 9.0 Excellent
Based on 663 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Excellent
10.0
Pros: Our room was awesome , the staff were very helpful
Excellent
9.2
Pros: Position , cleanliness, design
Excellent
9.6
Pros: Location excellent! Great staff, nice amenities and posh boutique hotel.
Excellent
9.6
Pros: Beautiful stylish rooms. Very modern but different from basic Motel styles! That’s what we looked for.
Excellent
9.4
Pros: Rooms and service.
Excellent
10.0
Pros: Check in by Finesse - very kind, patient and thorough. Rooms are gorgeous and clean. Decor is so modern. Bed was soooooo comfortable. Location perfect to Eat Street and center of town.
Excellent
9.6
Pros: The while vibe of the place made me feel like I was in another city. Its such a lovely spot and SO tidy! The robes are an extra awesome touch
Good
6.3
Pros: just the location.
Excellent
9.6
Pros: The cleanliness was outstanding. The facilities and the staff were exceptional.
Excellent
10.0
Pros: Clean , comfortable and a good location
Details
Reviews
Overall 9.0 Excellent
Based on 663 reviews
Location
9.8
Service
9.5
Food
9.1
Vibe
9.0
Cleanliness
8.3
Room
7.6
Amenities
7.6
Breakfast
5.3
Wellness
4.1
WiFi
2.6
Location
9.8
Service
9.5
Vibe
8.9
Amenities
7.9
Room
6.9
Location
9.7
Service
9.6
Vibe
8.8
Room
6.9
10.0 Excellent
Pros:
Cons: not enough car park
10.0 Excellent
Pros: Our room was awesome , the staff were very helpful
Cons: Nothing
9.2 Excellent
Pros: Position , cleanliness, design
Cons: Very noisy at weekends especially in the Loft
9.6 Excellent
Pros: Location excellent! Great staff, nice amenities and posh boutique hotel.
Cons: Bed was a little too soft for our liking.
9.6 Excellent
Pros: Beautiful stylish rooms. Very modern but different from basic Motel styles! That’s what we looked for.
Cons:
9.4 Excellent
Pros: Rooms and service.
Cons: Nothing not to like.
10.0 Excellent
Pros: Check in by Finesse - very kind, patient and thorough. Rooms are gorgeous and clean. Decor is so modern. Bed was soooooo comfortable. Location perfect to Eat Street and center of town.
Cons: The rude lady on Saturday night who was abrupt when we asked a question about the hot pool. Get rid of her!!!
9.6 Excellent
Pros: The while vibe of the place made me feel like I was in another city. Its such a lovely spot and SO tidy! The robes are an extra awesome touch
Cons: The lady who checked us in was a little unprofessional. Didnt have a straigh answer as to why our payment had been taken. Ive worked in hotels so i knew it wss the night auditor who wouldvr done it which is fine. But she didnt have a straight answer which was contradictory. And also when she realised we lived in town she looked sour and said "im not even going to ask why you are staying here then!" Which is very unprofessional and made me feel a bit uncomfortable. The rest of the check in was fine. I just didnt like that because we were from this town she didnt treat us as she should have.
6.3 Good
Pros: just the location.
Cons: the beds are soo uncomfortable.none of us could sleep all night. very poor quality for money. Never going back
9.6 Excellent
Pros: The cleanliness was outstanding. The facilities and the staff were exceptional.
Cons:
10.0 Excellent
Pros: Clean , comfortable and a good location
Cons:
A stay at Regent of Rotorua places you in the heart of Rotorua, within a 15-minute walk of Tamaki Maori Village and Polynesian Spa. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Experience personalized service, great value accommodation offering a range of room types whether youre in Rotorua for leisure or business. We're just a few minutes walk from the town centre. Relax in our spacious rooms, enjoy complimentary WiFi and a hearty continental breakfast, and some rooms with a spa bath. An ideal base for exploring all of Rotorua's exciting and beautiful sites.
Overall 8.7 Excellent
Based on 3,606 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Friendly staff. Perfect location and hassle free.
Excellent
9.2
Pros: The service was great. The staff went out of their way to help us and were informative. The room was big and comfortable.
Excellent
9.2
Pros: The room is comfy and cozy, bed is comfy too.
Excellent
8.8
Pros: It’s close to everything and tidy.
Excellent
9.2
Pros: Staff friendly put us in a quiet room.
Excellent
8.3
Pros: Very frienly staff.
Excellent
9.2
Pros: Hotel in a great location and staff were very friendly!
Good
7.9
Pros: Warm clean comfortable bed good pillows child friendly
Excellent
10.0
Pros: Really nice rooms. Great location
Good
7.9
Pros: The location was very good and would be even better on a fine day in the summer. We stayed on a winter's night as an en route stopover and it met the expectations.
Details
Reviews
Overall 8.7 Excellent
Based on 3,606 reviews
Service
9.5
Location
9.3
Value
9.0
Breakfast
8.7
Comfort
7.9
Food
7.8
Room
7.7
WiFi
7.1
Amenities
6.3
Vibe
6.2
Bar
5.0
Service
9.7
Value
9.3
Location
9.1
Breakfast
8.9
Room
8.0
Cleanliness
7.3
WiFi
5.4
Service
9.4
Value
9.3
Location
9.3
Breakfast
8.4
Room
7.0
Cleanliness
6.4
Amenities
5.8
Vibe
5.5
WiFi
5.2
Service
9.6
Breakfast
9.0
Room
7.1
Service
9.4
Location
9.2
Breakfast
8.4
Room
7.2
10.0 Excellent
Pros: Friendly staff. Perfect location and hassle free.
Cons:
9.2 Excellent
Pros: The service was great. The staff went out of their way to help us and were informative. The room was big and comfortable.
Cons: Hot water pool was not working, therefore the pool was cold. Adding a dish towell and small dishwasher so you could wash the glasses or cups would be a great addition. One towel had a stain on it. The basin in room 20 is cracked.
9.2 Excellent
Pros: The room is comfy and cozy, bed is comfy too.
Cons: The water pressure is very weak in bathroom.
8.8 Excellent
Pros: It’s close to everything and tidy.
Cons: The bathroom was a little untidy. Still hair in the bath
9.2 Excellent
Pros: Staff friendly put us in a quiet room.
Cons: Water running into bath was extremely slow.
8.3 Excellent
Pros: Very frienly staff.
Cons:
9.2 Excellent
Pros: Hotel in a great location and staff were very friendly!
Cons:
7.9 Good
Pros: Warm clean comfortable bed good pillows child friendly
Cons: Spa wasn’t a thermal pool just a normal spa and it was tepid
10.0 Excellent
Pros: Really nice rooms. Great location
Cons: Nothing
7.9 Good
Pros: The location was very good and would be even better on a fine day in the summer. We stayed on a winter's night as an en route stopover and it met the expectations.
Cons: The inbuilt heaters were not working so standalone were provided. They were ok and hopefully they have been fixed. Not so important if its summer of course.
Experience personalized service, great value accommodation offering a range of room types whether youre in Rotorua for leisure or business. We're just a few minutes walk from the town centre. Relax in our spacious rooms, enjoy complimentary WiFi and a hearty continental breakfast, and some rooms with a spa bath. An ideal base for exploring all of Rotorua's exciting and beautiful sites.
A stay at RotoVegas Motel places you in the heart of Rotorua, within a 15-minute walk of Tamaki Maori Village and Polynesian Spa. Featured amenities include express check-in, express check-out, and luggage storage. Free self parking is available onsite.
Overall 8.7 Excellent
Based on 1,312 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Bed was very comfortable
Excellent
8.8
Pros: Loved the Spa Bath, my husband loved the decor.Simple but elegant, bright and airy
Excellent
10.0
Pros: Great location for hot water beach and cathedral cove. Nice apartment style room. Fantastic service from the owners.
Good
6.2
Pros: We had asked for a two-bedroom unit but got a large three bedroom apartment with a private hot tub and well equipped kitchen. The staff checked on us to see if we needed anything. Unlimited free wifi, which is not always the case in NZ.
Excellent
10.0
Pros: The pool was fantastic! So warm, a good size, very clean and spent a lot of time in there. Extremely friendly staff and located very close to the main hub in town. One bed apartments had everything we needed, comfortable beds and quiet spot.
Excellent
10.0
Pros: Central location in Rotorua with supermarket, butcher and fruit shop right across the road. The room looked just as good as pictures advertised online and we loved the big spa bath
Excellent
10.0
Pros: I loved everything. The team was amazing and the room was clean and comfortable. The spa was GREAT.
Excellent
10.0
Pros: Very good location, big enough for the whole family, nice and clean.
Excellent
9.6
Pros: Thoroughly enjoyed my stay, beautifully clean very comfortable I cannot fault this place at all I will be back loved it.
Excellent
10.0
Pros: I always stay here. It never lower than i expect.
Excellent
9.6
Pros: We were amazed the unit had a separate laundry in it. The kitchen and living areas were efficient and the bedrooms were very nice and comfortable.
Details
Reviews
Overall 8.7 Excellent
Based on 1,312 reviews
Location
9.6
Service
9.4
Pool
9.2
Wellness
9.0
WiFi
9.0
Room
7.7
Cleanliness
6.4
Breakfast
3.3
Location
9.6
Service
9.4
Pool
9.3
Wellness
9.0
Room
7.3
Cleanliness
6.4
Location
9.7
Service
9.1
Amenities
8.1
Room
7.1
10.0 Excellent
Pros: Bed was very comfortable
Cons: Too many cats around the property fighting at night
8.8 Excellent
Pros: Loved the Spa Bath, my husband loved the decor.Simple but elegant, bright and airy
Cons:
10.0 Excellent
Pros: Great location for hot water beach and cathedral cove. Nice apartment style room. Fantastic service from the owners.
Cons:
6.2 Good
Pros: We had asked for a two-bedroom unit but got a large three bedroom apartment with a private hot tub and well equipped kitchen. The staff checked on us to see if we needed anything. Unlimited free wifi, which is not always the case in NZ.
Cons: Check-in closes at nine, eight on weekends. They had mentioned this in their reservation, but we did not notice as it was part of a lot of standard text that we didn't really read. Fortunately, we got there just as the manager was leaving. Also, the windows didn't have insect screens. If we kept them shut, the room was a bit hot and stuffy despite the fans (no AC), and if we kept them open, we got bit by some sand flies. The internet was weak and kept dropping.
10.0 Excellent
Pros: The pool was fantastic! So warm, a good size, very clean and spent a lot of time in there. Extremely friendly staff and located very close to the main hub in town. One bed apartments had everything we needed, comfortable beds and quiet spot.
Cons:
10.0 Excellent
Pros: Central location in Rotorua with supermarket, butcher and fruit shop right across the road. The room looked just as good as pictures advertised online and we loved the big spa bath
Cons:
10.0 Excellent
Pros: I loved everything. The team was amazing and the room was clean and comfortable. The spa was GREAT.
Cons:
10.0 Excellent
Pros: Very good location, big enough for the whole family, nice and clean.
Cons:
9.6 Excellent
Pros: Thoroughly enjoyed my stay, beautifully clean very comfortable I cannot fault this place at all I will be back loved it.
Cons:
10.0 Excellent
Pros: I always stay here. It never lower than i expect.
Cons: N/a
9.6 Excellent
Pros: We were amazed the unit had a separate laundry in it. The kitchen and living areas were efficient and the bedrooms were very nice and comfortable.
Cons: We were a little disappointed that the spa pool was on the outside not indoors as that is the reason why we booked to stay at RotoVegas. And unfortunately it rained so we were unable to use it.
A stay at RotoVegas Motel places you in the heart of Rotorua, within a 15-minute walk of Tamaki Maori Village and Polynesian Spa. Featured amenities include express check-in, express check-out, and luggage storage. Free self parking is available onsite.
With a stay at Red Rock Thermal Motel in Rotorua, you'll be within a 5-minute drive of Tamaki Maori Village and Skyline Rotorua. Featured amenities include luggage storage and laundry facilities. Free self parking is available onsite.
Overall 8.7 Excellent
Based on 599 reviews
All reviews
- All reviews
Good
7.5
Pros: Next to pool, spa was great..
Excellent
10.0
Pros: Staff were friendly and helpful. Facilities are exactly what I expected.
Good
6.3
Pros: Staff were friendly and cameras were monitored well
Excellent
9.6
Pros: Did not have breakfast but owners recommended a cafe just 5 mins away for breakfast and it was fantastic.
Good
6.7
Pros: Fantastic thermal pool.
Excellent
9.6
Pros: My family and I loved the fact that it was family friendly, a small play ground for my 5 year old daughter. We loved that spa pool and an A+ for the heated outdoor pool as this was where we spent the majority of our time. The staff was lovely even allowing us the opportunity to swim after closing hours as long as we respected the other tenants sleeping. Id definitely return again.
Excellent
8.8
Pros: Great location, comfortable tidy interior, thermal pool
Excellent
10.0
Pros: Great facilities. Excellent parking. Spacious and comfortable
Excellent
10.0
Pros: This was the best service and friendliest people on our 3 week journey across New Zealand. The staff were so helpful and knowledgeable about all of our questions. We also enjoyed the thermal spa T the motel. It was so nice to have a backyard to our motel room.
Excellent
9.6
Pros: Room was very clean and tidy, the thermal pool was relaxing and a great way to escape the cold weather
Excellent
9.2
Pros: Staff was very friendly and helpful. The place was very clean and well maintained . Really enjoyed the stay.
Details
Reviews
Overall 8.7 Excellent
Based on 599 reviews
Service
9.6
Cleanliness
9.3
Wellness
9.2
Pool
9.2
Location
9.2
Amenities
8.8
Vibe
8.3
Room
8.0
7.5 Good
Pros: Next to pool, spa was great..
Cons: Could’ve used a few more kitchen tools, milo would’ve been good for kids, needed dishcloth
10.0 Excellent
Pros: Staff were friendly and helpful. Facilities are exactly what I expected.
Cons:
6.3 Good
Pros: Staff were friendly and cameras were monitored well
Cons: There were no electric blankets on the beds, and they had turned the oil heaters down low so we had to ask them to turn them up and give us another heater. Lots of wynz clients were staying there we had someone just walk straight into our unit. Didnt get clean towels one morning and were not aloud to do our own washing.
9.6 Excellent
Pros: Did not have breakfast but owners recommended a cafe just 5 mins away for breakfast and it was fantastic.
Cons: The mineral spa bath needed to be cleaned.
6.7 Good
Pros: Fantastic thermal pool.
Cons: Shower head would not stay upright making it difficult to shower.
9.6 Excellent
Pros: My family and I loved the fact that it was family friendly, a small play ground for my 5 year old daughter. We loved that spa pool and an A+ for the heated outdoor pool as this was where we spent the majority of our time. The staff was lovely even allowing us the opportunity to swim after closing hours as long as we respected the other tenants sleeping. Id definitely return again.
Cons: The trampoline seemed fine but was out of order, this was one of the reasons we booked a room here as my daughter loves trampolines so I thought that this was a win win for us, but like I said unfortunately it was of limits . The lawns could have done with a mow but other than that it was fine.
8.8 Excellent
Pros: Great location, comfortable tidy interior, thermal pool
Cons: Scary sign in the soak pool!
10.0 Excellent
Pros: Great facilities. Excellent parking. Spacious and comfortable
Cons: Nil
10.0 Excellent
Pros: This was the best service and friendliest people on our 3 week journey across New Zealand. The staff were so helpful and knowledgeable about all of our questions. We also enjoyed the thermal spa T the motel. It was so nice to have a backyard to our motel room.
Cons:
9.6 Excellent
Pros: Room was very clean and tidy, the thermal pool was relaxing and a great way to escape the cold weather
Cons: Some TLC is in need of kitchen tap as it leaks over the bench when turned on
9.2 Excellent
Pros: Staff was very friendly and helpful. The place was very clean and well maintained . Really enjoyed the stay.
Cons: Nothing really.
With a stay at Red Rock Thermal Motel in Rotorua, you'll be within a 5-minute drive of Tamaki Maori Village and Skyline Rotorua. Featured amenities include luggage storage and laundry facilities. Free self parking is available onsite.
With a stay at Prince's Gate Hotel, you'll be centrally located in Rotorua, just a 3-minute walk from Tamaki Maori Village and 6 minutes by foot from Polynesian Spa. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Overall 8.4 Excellent
Based on 2,820 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.2
Pros: Beds were comfy, room always nice and warm, fantastic heated pool!
Good
7.9
Pros: Size of room, nice public lounge with fire place
Okay
5.7
Excellent
10.0
Pros: Every thing is fine, including the breakfast and hot pool
Excellent
9.6
Pros: We fell in love the moment we saw the building. Rare in NZ to have something this old still standing. From then on it just got better. We saw they offered Devonshire tea and we immediately ordered while we put our bags away. I have never had lighter scones in my life and the savoury items were amazing and such good value for money. We had dinner in the restaurant which (unfortunately) was being renovated so dinner was in the bar. The food once again was just amazing. The chef (DJ) is a master - both in presentation, flavour and combinations. The rooms was big (we were upgraded) with great looking furniture for the period - all great replicas. The bathroom was huge with my favourite - lots of space for toiletries. And they use Forest and Bird products which earns them extra credits. Easy to walk to the whole town, gardens and lake. Top quality bed, pillows and linen. Service in the reception and dining areas were really good.
Excellent
9.5
Pros: Stylish hotel, traditional, good location. The food is excellent!
Excellent
9.2
Pros: They were really nice!
Excellent
10.0
Pros: The staff were super friendly and helpful! The rooms are spotlessly clean and comfortable and the location of hotel is perfect.
Good
7.9
Pros: Great location. Friendly staff.
Excellent
10.0
Pros: This hotel was better than I expected. The staff are friendly and go out of their way to make you feel welcome. We didn't get to stay in the Victorian building but our room was still great with many extras to make the stay comfortable....the beds were the best I think I have experienced in any hotel!
Good
7.0
Pros: Very comfortable bed with lots of pillows.
Good
7.5
Pros: enjoyed the friendy staff.
Details
Reviews
Overall 8.4 Excellent
Based on 2,820 reviews
Location
9.5
Service
8.8
Vibe
8.1
Food
7.5
Amenities
7.0
Room
6.4
WiFi
6.3
Cleanliness
5.9
Comfort
5.5
Breakfast
5.2
Location
9.8
Service
9.1
Wellness
8.1
Vibe
7.3
Room
7.0
Cleanliness
6.4
Comfort
5.9
Breakfast
5.4
WiFi
5.1
Location
9.4
Service
8.7
Vibe
7.9
Food
7.7
Cleanliness
5.7
Room
5.4
Comfort
5.3
Service
9.2
Location
9.2
Vibe
7.8
Amenities
7.0
Comfort
5.9
Room
5.8
Location
9.6
Service
9.0
Vibe
8.0
Amenities
6.6
Room
5.6
Comfort
5.2
9.2 Excellent
Pros: Beds were comfy, room always nice and warm, fantastic heated pool!
Cons: Can't turn off oil/water heater. Didn't get much sleep.
7.9 Good
Pros: Size of room, nice public lounge with fire place
Cons: The hotel was pretty old and bordering on a bit rundown
5.7 Okay
Pros:
Cons: Room was exceptionally small.
10.0 Excellent
Pros: Every thing is fine, including the breakfast and hot pool
Cons: Nil
9.6 Excellent
Pros: We fell in love the moment we saw the building. Rare in NZ to have something this old still standing. From then on it just got better. We saw they offered Devonshire tea and we immediately ordered while we put our bags away. I have never had lighter scones in my life and the savoury items were amazing and such good value for money. We had dinner in the restaurant which (unfortunately) was being renovated so dinner was in the bar. The food once again was just amazing. The chef (DJ) is a master - both in presentation, flavour and combinations. The rooms was big (we were upgraded) with great looking furniture for the period - all great replicas. The bathroom was huge with my favourite - lots of space for toiletries. And they use Forest and Bird products which earns them extra credits. Easy to walk to the whole town, gardens and lake. Top quality bed, pillows and linen. Service in the reception and dining areas were really good.
Cons: For such a large room the TV (although a good quality LG) was tiny. Had to squint to see it. Also noise from next door TV and the building in general permeated our room until late at night and then early in the morning- given its age it was always going to be problem. Must also add that the only downside to the fab meal in the "bar" was the extra bright LED lighting - felt like I was on an operating table. Just turn it down for some mood until the dining room returns to use.
9.5 Excellent
Pros: Stylish hotel, traditional, good location. The food is excellent!
Cons:
9.2 Excellent
Pros: They were really nice!
Cons: Room was pretty small.
10.0 Excellent
Pros: The staff were super friendly and helpful! The rooms are spotlessly clean and comfortable and the location of hotel is perfect.
Cons:
7.9 Good
Pros: Great location. Friendly staff.
Cons: A bit dated and doors would not open/close properly
10.0 Excellent
Pros: This hotel was better than I expected. The staff are friendly and go out of their way to make you feel welcome. We didn't get to stay in the Victorian building but our room was still great with many extras to make the stay comfortable....the beds were the best I think I have experienced in any hotel!
Cons: It was all very good.
7.0 Good
Pros: Very comfortable bed with lots of pillows.
Cons: Car park availability was limited. Walls very thin. Could hear guests next door talking. As I was in a downstairs Snug room the floor boards above creak when guests were walking around all hours of the night.
7.5 Good
Pros: enjoyed the friendy staff.
Cons:
With a stay at Prince's Gate Hotel, you'll be centrally located in Rotorua, just a 3-minute walk from Tamaki Maori Village and 6 minutes by foot from Polynesian Spa. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Sudima Lake Rotorua is the largest hotel in Rotorua, and is set right on the shores of beautiful Lake Rotorua. The hotel is also adjacent to the world famous Polynesian Spa complex, Rotorua Museum and Government Garden, and just a short stroll from the Rotorua Convention Centre, the Energy Event Centre and Rotorua's vibrant city centre.
Overall 8.2 Excellent
Based on 4,566 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7.5
Pros: The pool was great, the location very handy and the games in the entrance area were ideal for the kids. The beds were comfy and the staff were friendly.
Okay
4.6
Pros: Check in provided by a lovely staff member at reception.
Excellent
10.0
Pros: The bed was super comfy. The person who checked us in was super friendly.
Good
7.5
Pros: Clean and new look room.Food was nice.
Good
6.7
Pros: The room was lovely and very tidy. The hotel was mostly lovely although apart from the reception/entrance area the rest of the hotel needs renovating. It looks old and a bit grotty
Good
7.5
Pros: We like the spa pool, beds were good, everything was fine
Excellent
8.3
Pros: The location, awesome service, and breakfast was A+
Excellent
10.0
Pros: Complimentary coffee upon check out
Mediocre
3.8
Pros: Location
Excellent
9.2
Pros: It’s location on the lake and the cleanliness of the room.
Good
6.8
Pros: Affordable
Great location
Details
Reviews
Overall 8.2 Excellent
Based on 4,566 reviews
Location
9.4
Service
9.2
Breakfast
7.5
Room
6.2
Comfort
5.7
Cleanliness
5.4
WiFi
4.8
Vibe
4.5
Amenities
4.0
Location
9.8
Service
9.7
Value
8.7
Breakfast
7.7
Wellness
6.4
Room
6.4
Cleanliness
6.0
Comfort
6.0
Vibe
4.7
Amenities
4.7
WiFi
3.5
Service
9.3
Location
9.1
Value
8.3
Breakfast
7.2
Comfort
6.1
Room
6.0
Cleanliness
5.6
Amenities
4.0
Vibe
3.7
Location
9.6
Service
9.4
Room
6.0
Comfort
5.5
Service
9.2
Location
9.1
Comfort
6.1
Room
5.9
7.5 Good
Pros: The pool was great, the location very handy and the games in the entrance area were ideal for the kids. The beds were comfy and the staff were friendly.
Cons: We had dinner in the restaurant on the Saturday night of our stay. There were many mistakes made and whilst the staff were nice, the food was not really up to a great standard. There was a lot happening in the hotel that night and we were later advised that a supervisor was not in and everyone was stressed. Sadly, it showed very clearly and meant long waits and mistakes.
4.6 Okay
Pros: Check in provided by a lovely staff member at reception.
Cons: Single beds had a rocky base and were unstable. TV in bedroom did not work. Wifi no reception. Main bathroom taps and shower were rusty. Shower and bathroom door edges we full of dust and hair. One towel per person for whole 3 day stay. No service of room in between nights therefore rubbish not emptied, towels not changed and one roll of toilet paper for 4 people over 3 days. Other guests next door were vaping in hallway outside our room and the smell was coming under the door. Pool area not clean- dirty around edges of pool. No pool towels provided.
10.0 Excellent
Pros: The bed was super comfy. The person who checked us in was super friendly.
Cons: The eggs were not nice. Not cookec right.
7.5 Good
Pros: Clean and new look room.Food was nice.
Cons: water pressure in shower was very very low.
6.7 Good
Pros: The room was lovely and very tidy. The hotel was mostly lovely although apart from the reception/entrance area the rest of the hotel needs renovating. It looks old and a bit grotty
Cons: The spa pool, although free to book, had scum and scale around the tiles and mould on the ceiling. The pump would create masses amount of foam that would collect grime and sit on the water. The temperature wasn’t hot either so not relaxing at all. The buffet breakfast was very average. Most of the food was processed and flavourless because of that mass produced texture and taste. There was nothing really nutritional with the food, not even fruit available.
7.5 Good
Pros: We like the spa pool, beds were good, everything was fine
Cons: I thought the pillows were very cheap, my sleep was not the best because of this, we thought the price for Breakfast a bit the expensive side and did not have it at the hotel. I had asked if you had a piano at the Hotel, was told that what I had asked for would be there, only to find out the piano had been sold ages ago, very disappointing!!
8.3 Excellent
Pros: The location, awesome service, and breakfast was A+
Cons: Booked a Superior plus room which was nice and spacious but the size of the beds were king single/double beds so one out of four ended up sleeping on the floor due to the small size of the two firm beds. Raised it with reception but was told that is the standard size of beds in a superior plus room... ?
10.0 Excellent
Pros: Complimentary coffee upon check out
Cons:
3.8 Mediocre
Pros: Location
Cons: Unsanitary, bed matted, thin sheets, tick?
9.2 Excellent
Pros: It’s location on the lake and the cleanliness of the room.
Cons: Whilst clean, the room looked tired and in need of refurbishment. Catering for many people the breakfast buffet had a good selection but was not hot, a matter pointed out to the restaurant supervisor which was received with a degree of apathy. At NZ$29 not good value
6.8 Good
Pros: Affordable
Great location
Cons: Bed was uncomfortable
A/C had limited cooling
Sudima Lake Rotorua is the largest hotel in Rotorua, and is set right on the shores of beautiful Lake Rotorua. The hotel is also adjacent to the world famous Polynesian Spa complex, Rotorua Museum and Government Garden, and just a short stroll from the Rotorua Convention Centre, the Energy Event Centre and Rotorua's vibrant city centre.
With a stay at Millennium Hotel Rotorua, you'll be centrally located in Rotorua, within a 5-minute walk of Tamaki Maori Village and Polynesian Spa. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Overall 8.1 Excellent
Based on 4,028 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6.0
Pros: Good location downtown, close to waterfront. My "lake view" room was dated, with some cracks in the doorframe and aging furniture. However, was clean and overall adequately comfortable. "Lake view" from 2nd floor simply means a view of the spa across the street, which is actually on the lake - we had no real lake view and actually paid extra for the "view". Would need a higher floor for the view. Room was not worth the price. I would recommend staying away from this hotel. 3 stars at best.
Good
6.3
Pros: We arrived before 2 and there was a room ready
Good
7.1
Pros: The complex definitely made up for it, pool and spa area were awesome, staff at the spa were friendly. Location was great.
Excellent
10.0
Pros: Staff very pleasant at reception
Excellent
8.8
Pros: Great facilities, especially the pool and spa area. Comfortable bed. Friendly staff. Great location with easy parking and walking distance to the gardens and town centre.
Excellent
8.3
Pros: Location is great, very clean. Good hotel vibes.
Excellent
10.0
Pros: Friendly staff, room was very comfortable and warm.
Good
6.3
Pros: N/A
Excellent
8.3
Pros: Central location
Good
7.9
Pros: Can improve better.
Excellent
8.3
Pros: Staff friendly Upgrade wasn't a problem
Details
Reviews
Overall 8.1 Excellent
Based on 4,028 reviews
Location
9.1
Pool
8.7
Service
8.4
Wellness
8.1
Breakfast
7.4
Comfort
6.4
Room
6.2
Amenities
5.7
Cleanliness
5.6
Vibe
4.7
WiFi
3.8
Location
9.2
Wellness
8.7
Pool
8.5
Service
8.2
Breakfast
7.7
Comfort
6.0
Room
5.6
Cleanliness
5.4
Food
5.1
Amenities
4.2
Vibe
3.3
WiFi
2.0
Location
8.9
Service
8.1
Wellness
7.8
Breakfast
7.7
Room
6.7
Cleanliness
5.9
Amenities
5.8
Vibe
4.4
WiFi
2.5
Location
9.1
Service
8.2
Room
6.6
Amenities
6.2
Food
5.2
Location
9.3
Service
8.2
Room
5.4
6.0 Good
Pros: Good location downtown, close to waterfront. My "lake view" room was dated, with some cracks in the doorframe and aging furniture. However, was clean and overall adequately comfortable. "Lake view" from 2nd floor simply means a view of the spa across the street, which is actually on the lake - we had no real lake view and actually paid extra for the "view". Would need a higher floor for the view. Room was not worth the price. I would recommend staying away from this hotel. 3 stars at best.
Cons: See above.
6.3 Good
Pros: We arrived before 2 and there was a room ready
Cons: We didn’t swim in the spa as it wasn’t clean had a lot of floating particles. Our room had black hair in the bathroom like it hadn’t been vacuumed in a while.
7.1 Good
Pros: The complex definitely made up for it, pool and spa area were awesome, staff at the spa were friendly. Location was great.
Cons: Booked 2 nights didn't get a port a cot as requested only 3 towels and booked for 4, room didn't get serviced. Family room was so small couldnt use the cupboard as the bed was in the way and the safe door flung open everytime you tryed to open the otherside, think we may have got the worst room in the hotel.
10.0 Excellent
Pros: Staff very pleasant at reception
Cons: Bed not comfortable
8.8 Excellent
Pros: Great facilities, especially the pool and spa area. Comfortable bed. Friendly staff. Great location with easy parking and walking distance to the gardens and town centre.
Cons:
8.3 Excellent
Pros: Location is great, very clean. Good hotel vibes.
Cons: Room is not so spacious, with lake view, but a little far and only could see a little lake view. Not like the pic shows.
10.0 Excellent
Pros: Friendly staff, room was very comfortable and warm.
Cons:
6.3 Good
Pros: N/A
Cons: one of the waitresses was poor
8.3 Excellent
Pros: Central location
Cons: Place is looking shabby and tired.
7.9 Good
Pros: Can improve better.
Cons: Don't have tooth brush served
8.3 Excellent
Pros: Staff friendly Upgrade wasn't a problem
Cons: Minimal continental breakfast choices for a 4.5 hotel
With a stay at Millennium Hotel Rotorua, you'll be centrally located in Rotorua, within a 5-minute walk of Tamaki Maori Village and Polynesian Spa. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
With a stay at New Castle Motor Lodge, you'll be centrally located in Rotorua, within a 5-minute drive of Tamaki Maori Village and Polynesian Spa. Featured amenities include express check-in, express check-out, and luggage storage. Free self parking is available onsite.
Overall 8.1 Excellent
Based on 1,466 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
8.3
Pros: The size of the room was reaaly good and the spa bath a bonus.
Good
7.9
Good
7.9
Pros: Whirlpool Kitchenette Space Heating lamp in the bathroom
Excellent
8.0
Pros: The room was a great size
Excellent
9.2
Pros: Large spacious unit
Excellent
10.0
Pros: i liked that our room was clean, and that it was value for money.
Excellent
9.1
Pros: The staff was incredibly helpful and was very friendly.
Good
6.3
Pros: The room was lovely and clean.
Excellent
10.0
Pros: Everything
Excellent
8.8
Pros: Great location and nice space to relax in.
Excellent
9.2
Pros: Staff were helpful Christmas lights in September were awesome. I suppose Christmas can be a year round event
Details
Reviews
Overall 8.1 Excellent
Based on 1,466 reviews
Location
9.0
Service
7.6
Room
7.4
Comfort
6.7
WiFi
6.0
Food
3.0
Location
9.2
Service
7.3
Room
6.4
Cleanliness
6.3
Location
9.0
Service
7.5
Cleanliness
7.3
Room
6.8
Comfort
6.4
Room
6.7
8.3 Excellent
Pros: The size of the room was reaaly good and the spa bath a bonus.
Cons: Nothing really, met our expectations.
7.9 Good
Pros:
Cons: Didn't like being woken up at 5am in the morning by gang member
7.9 Good
Pros: Whirlpool Kitchenette Space Heating lamp in the bathroom
Cons:
8.0 Excellent
Pros: The room was a great size
Cons:
9.2 Excellent
Pros: Large spacious unit
Cons: lighting in the unit could have been better
10.0 Excellent
Pros: i liked that our room was clean, and that it was value for money.
Cons:
9.1 Excellent
Pros: The staff was incredibly helpful and was very friendly.
Cons:
6.3 Good
Pros: The room was lovely and clean.
Cons: That there were noisy events on either side of the property. And the check in and check out didn't have a friendly vibe!!!! I'm sure I said thank you more than the owner......
10.0 Excellent
Pros: Everything
Cons:
8.8 Excellent
Pros: Great location and nice space to relax in.
Cons: N/A
9.2 Excellent
Pros: Staff were helpful Christmas lights in September were awesome. I suppose Christmas can be a year round event
Cons: Santa claus did not turn up during our stay
With a stay at New Castle Motor Lodge, you'll be centrally located in Rotorua, within a 5-minute drive of Tamaki Maori Village and Polynesian Spa. Featured amenities include express check-in, express check-out, and luggage storage. Free self parking is available onsite.
Check in to 4.5-star comfort with the lake at your doorstep at Novotel Rotorua Lakeside Hotel. Rejuvenate in the spa's natural geothermal mineral pools and experience a delicious Maori hangi at Matariki. Your room is a calm haven with earthy colours, wood furniture and picture windows to make the most of the spectacular scenery at Novotel.
Overall 8.0 Excellent
Based on 7,260 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.2
Pros: The bar ambience, lakeside view, and location
Excellent
9.2
Pros: Enjoyed the discounted wine and beer in the bar. Very warm and enjoyable bar.
Excellent
8.3
Pros: Free geothermal spa. Close to Eat Street. Good size rooms with lake views
Okay
5.0
Pros: Rotorua itself was great novotel hotelwas dirty and disappointing.
Excellent
9.6
Pros: Breakfast was great. Just the right amount of choice. We wish we could have stayed longer.
Excellent
10.0
Pros: Room was nice and clean everyday. Food was great both breakfast and dinner. Thermal pool was nice and relaxing.
Excellent
10.0
Pros: All went well, nice place to stay!
Good
6.3
Pros: Location excellent as was the pool and spa area. Nice bar and reception area
Okay
4.2
Pros: It was next to the lake.
Excellent
8.3
Pros: The cleanliness of the rooms and hotel are great and the location to the city and lake are a bonus. The children always love the pool and now are of the age to know how to use a gym.
Excellent
8.8
Pros: Friendly and helpful staff. Room was amazing and clean.
Details
Reviews
Overall 8.0 Excellent
Based on 7,260 reviews
Location
9.4
Service
8.3
Room
6.7
Breakfast
6.6
Food
6.1
Cleanliness
6.0
Value
5.8
WiFi
5.2
Location
9.3
Service
8.4
Room
7.0
Breakfast
6.6
Cleanliness
6.3
Food
6.1
Value
5.3
WiFi
4.3
Location
9.3
Service
8.0
Breakfast
6.7
Room
6.1
Comfort
6.0
Amenities
6.0
Vibe
5.8
Cleanliness
5.2
WiFi
4.5
Location
9.3
Service
8.3
Room
7.1
Value
5.6
Food
5.6
Breakfast
5.4
WiFi
3.7
Location
9.4
Service
8.9
Bar
8.0
Breakfast
7.1
Room
6.9
Amenities
6.0
Cleanliness
5.9
Value
5.6
Vibe
5.3
9.2 Excellent
Pros: The bar ambience, lakeside view, and location
Cons:
9.2 Excellent
Pros: Enjoyed the discounted wine and beer in the bar. Very warm and enjoyable bar.
Cons:
8.3 Excellent
Pros: Free geothermal spa. Close to Eat Street. Good size rooms with lake views
Cons: The bathroom is a little dated although still clean.
5.0 Okay
Pros: Rotorua itself was great novotel hotelwas dirty and disappointing.
Cons: Shower curtains had a 12 inch rip along them. the bin had rubbish in it from previous guest. On arrival We Was not informed that the sauna would not be open to guests for the 3 days we stayed there. we ordered a movie but the picture on the tv was so fuzzy and shaky we turned it off. the hotel was aware of this problem and did not charge us for it. Me and my partner both felt the room itself felt generally dirty and the bathroom was dirty and not hygienic iv stayed at novatel hotels in many different countries every time our stay was fantastic and the rooms always clean. We would be hard pressed to return to novatel rotorua paying top prices for sub standard rooms is not acceptable guys if we wanted 3 star we would hav stayed at a motel not the novotel. Thanks guys
9.6 Excellent
Pros: Breakfast was great. Just the right amount of choice. We wish we could have stayed longer.
Cons:
10.0 Excellent
Pros: Room was nice and clean everyday. Food was great both breakfast and dinner. Thermal pool was nice and relaxing.
Cons:
10.0 Excellent
Pros: All went well, nice place to stay!
Cons:
6.3 Good
Pros: Location excellent as was the pool and spa area. Nice bar and reception area
Cons: We booked a superior room but very disappointed with the standard of accommodation. Room was in need of an update. Bed very uncomfortable. Bathroom door handle was broken and shower curtain was frayed along the bottom. We had one hand towel and one face cloth to share. No ceiling light in main part of room so to read in the evening we had to use the bedside lamps.
4.2 Okay
Pros: It was next to the lake.
Cons: The hotel is overpriced. The decor was outdated, carpets dirty and worn, the bathroom was a little worse for wear. The shower head just sprayed water everywhere but on you. The door key stopped working suddenly and you would have to keep going to reception to get a new one. We had to do this about three times. I would rate this hotel as 2.5 star.
8.3 Excellent
Pros: The cleanliness of the rooms and hotel are great and the location to the city and lake are a bonus. The children always love the pool and now are of the age to know how to use a gym.
Cons: We have stayed at the Novotel for 4 years whilst attending a local event, however, the breakfast this time was below what we have experienced in previous years. The reception staff this time weren't the best, waiting time and lack of recognition wasn't the best. I did not know the sauna was gone as I liked relaxing in it after a long day out :(
8.8 Excellent
Pros: Friendly and helpful staff. Room was amazing and clean.
Cons: A bit noisey.
Check in to 4.5-star comfort with the lake at your doorstep at Novotel Rotorua Lakeside Hotel. Rejuvenate in the spa's natural geothermal mineral pools and experience a delicious Maori hangi at Matariki. Your room is a calm haven with earthy colours, wood furniture and picture windows to make the most of the spectacular scenery at Novotel.
With a stay at Fenton Court Motel in Rotorua (Fenton Street), you'll be within a 5-minute drive of Tamaki Maori Village and Polynesian Spa. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.
Overall 8.0 Excellent
Based on 1,105 reviews
All reviews
- All reviews
Good
7.5
Pros: Parking outs.ide the unit
Mediocre
2.9
Pros: Only location
Okay
4.2
Pros: Nothing.
Good
7.5
Pros: Value for money.
Excellent
9.6
Pros: space was great for 5 of us
Good
7.5
Good
7.5
Pros: SPA at the back
Good
7.5
Good
6.3
Pros: Helpful and polite staff, close to city centre .
Details
Reviews
Overall 8.0 Excellent
Based on 1,105 reviews
Cleanliness
7.8
Comfort
7.8
Location
8.5
Services
7.7
Staff
8.3
Value for money
7.8
7.5 Good
Pros: Parking outs.ide the unit
Cons: No information in our room about wifi, activities, etc.
2.9 Mediocre
Pros: Only location
Cons: It was very dirty in units. We had 3 units, each was very dirty. Dirt that has been there for a long time, ants going up wall, our sheets had not been changed from previous people and had many many hairs all throughout bed. There was blood on curtains and intimidating full time stayers.people in office didn’t care that we said it was so dirty.
4.2 Okay
Pros: Nothing.
Cons: We were disappointed to find that the room we had booked was nothing like the picture. The rooms all needed some maintenance. We did not feel safe or comfortable there. Unfortunately WINZ people and homeless people use this motel and the police visit regularly.
7.5 Good
Pros: Value for money.
Cons: It seemed like some housing NZ tenants were residing there. And they were noisy and disrespectful of the people staying in the units around them. Very noisy. Up late drinking and driving in and out in noisy cars at all hours. This was observed over a 2 night stay. The staff maybe should have said they were staying there as a courtesy!
9.6 Excellent
Pros: space was great for 5 of us
Cons: our bed was weird had a w00dn piece dwn the midle
7.5 Good
Pros:
Cons: Bed was a bit bumby...
7.5 Good
Pros: SPA at the back
Cons: the WiFi had really poor connection at night time. the kids at upstairs we're making lots of noises.
7.5 Good
Pros:
Cons: Parking difficult for large car.
6.3 Good
Pros: Helpful and polite staff, close to city centre .
Cons: Very noisy people next door, children running around yelling very rude towards other people staying.
With a stay at Fenton Court Motel in Rotorua (Fenton Street), you'll be within a 5-minute drive of Tamaki Maori Village and Polynesian Spa. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.
When you stay at Accolade Lodge Motel in Rotorua, you'll be in the business district, within a 15-minute walk of Tamaki Maori Village and Polynesian Spa. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
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Overall 7.9 Good
Based on 935 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Pros: The breakfast was a real bonus and the location was great
Excellent
9.6
Pros: The rooms were really clean and comfortable
Excellent
8.3
Pros: Good basic kiwi breakfast included - weetbix, fruit (canned, but still good), toast, filter coffee. Shower pressure was great! Room was clean and tidy. The milk supplied for the room was in a little glass bottle, which I presume they re-use - great stuff! Staff were friendly, helpful.
Excellent
9.6
Pros: Great breakfast included in the morning . Thankyou
Excellent
8.3
Pros: Price was excellent and location was just across the road from shopping. Rate even included a continental breakfast but we did not use it. Electric blankets on beds. Excellent powerful shower. Milk was provided when we checked in. Good wifi.
Mediocre
2.9
Pros: Close proximity to City center
Excellent
10.0
Pros: Warm
Excellent
10.0
Pros: Loved it, was close to the mall and central city. Enjoyed our stay at The Accolade.
Good
7.5
Pros: The rooms were very cleaned
Excellent
10.0
Pros: Room. Would like to have the same room in the coming visit
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Details
Reviews
Overall 7.9 Good
Based on 935 reviews
Service
9.7
Location
9.6
Value
9.3
WiFi
8.3
Room
6.0
Breakfast
6.0
Food
4.7
Service
9.7
Location
9.7
Breakfast
6.0
Room
5.3
Comfort
5.2
Location
9.7
Breakfast
6.2
Room
5.6
10.0 Excellent
Pros: The breakfast was a real bonus and the location was great
Cons:
9.6 Excellent
Pros: The rooms were really clean and comfortable
Cons: The fridge was a little small
8.3 Excellent
Pros: Good basic kiwi breakfast included - weetbix, fruit (canned, but still good), toast, filter coffee. Shower pressure was great! Room was clean and tidy. The milk supplied for the room was in a little glass bottle, which I presume they re-use - great stuff! Staff were friendly, helpful.
Cons: Unfortunately, the milk supplied in my room had already gone off by the time I had it on my second and final morning.
9.6 Excellent
Pros: Great breakfast included in the morning . Thankyou
Cons: Small room but ok for one night
8.3 Excellent
Pros: Price was excellent and location was just across the road from shopping. Rate even included a continental breakfast but we did not use it. Electric blankets on beds. Excellent powerful shower. Milk was provided when we checked in. Good wifi.
Cons: Room was quite small especially since it had a double and a single in it. Bed was not comfortable and we both slept badly. Heater took a while to heat the room as it wasn't very powerful. No stove or cooktop, just a microwave. No extra pillows or blankets. No dessert spoons, just soup spoons.
2.9 Mediocre
Pros: Close proximity to City center
Cons: Dirty kitchen area . Dirty bathroom. Mouldy shower curtains . Blood stains on one of the pillows. Rude and offensive staff when we made reasonable complaints about the issues with our room. Do not recommend this place. Very poor
10.0 Excellent
Pros: Warm
Cons: Basic
10.0 Excellent
Pros: Loved it, was close to the mall and central city. Enjoyed our stay at The Accolade.
Cons:
7.5 Good
Pros: The rooms were very cleaned
Cons: The bathroom was very outdated
10.0 Excellent
Pros: Room. Would like to have the same room in the coming visit
Cons: Nothing
When you stay at Accolade Lodge Motel in Rotorua, you'll be in the business district, within a 15-minute walk of Tamaki Maori Village and Polynesian Spa. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Located in Rotorua, Lake Rotorua Hotel is in the suburbs, within a 5-minute drive of Rotorua Central Mall and Tamaki Maori Village. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Overall 7.8 Good
Based on 1,293 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9.6
Pros: Clean room, great location. Definitely value for money.
Okay
5.4
Pros: Location. A bit out of the main town but still good. The staff were friendly. Breakfast available was good.
Excellent
10.0
Pros: Very good, free wifi,,pool,clean and closes to everywhere.Good price too.
Excellent
9.2
Pros: Clean, tidy and spacious
Excellent
10.0
Pros: 2 bedroom family unit is really good. Weren't informed that the pool was out of order although I didnt ask either but that was a main point in booking a room here.
Good
7.5
Pros: It was clean and all that we needed.
Good
6.3
Excellent
8.3
Pros: Comfortable, clean and tidy. Bed was good. Shower awesome.
Excellent
10.0
Pros: Clean and cosy room with parking on the premises.
Excellent
8.8
Pros: Spacious room with 2 very comfy beds. Room was warm on arrival and continental breakfast was great. Was good to watch all our favourite Sky channels as it was raining.
Details
Reviews
Overall 7.8 Good
Based on 1,293 reviews
Location
8.3
Service
8.1
Wellness
7.7
WiFi
7.4
Comfort
7.2
Room
6.2
Amenities
4.8
Cleanliness
3.4
Breakfast
3.2
Food
1.8
Service
8.6
Location
8.2
Wellness
8.0
Value
8.0
Pool
7.9
Room
5.9
Amenities
4.1
Cleanliness
3.5
Breakfast
2.8
Location
8.6
Service
7.9
Pool
7.6
Comfort
7.4
Room
6.6
Cleanliness
4.2
Breakfast
3.0
9.6 Excellent
Pros: Clean room, great location. Definitely value for money.
Cons:
5.4 Okay
Pros: Location. A bit out of the main town but still good. The staff were friendly. Breakfast available was good.
Cons: The hot pool was not working. This was not disclosed prior to the stay and not even said to me at check in! Parts of the rooms were dirty.
10.0 Excellent
Pros: Very good, free wifi,,pool,clean and closes to everywhere.Good price too.
Cons:
9.2 Excellent
Pros: Clean, tidy and spacious
Cons: Nothing
10.0 Excellent
Pros: 2 bedroom family unit is really good. Weren't informed that the pool was out of order although I didnt ask either but that was a main point in booking a room here.
Cons:
7.5 Good
Pros: It was clean and all that we needed.
Cons: Breakfast was disappointing. More fruit would have been nice, ham with croissants, etc. More milk, tea and coffee in units also.
6.3 Good
Pros:
Cons: We were very dissapointed because the reason we stayed at this hotel our children loved the pool n spa there but the heating was not working as myself and my son went to enquire we were td it wont be long so the kids kept checking and still by morning it was still cold very very sad
8.3 Excellent
Pros: Comfortable, clean and tidy. Bed was good. Shower awesome.
Cons: The tv didn’t work properly. No picture. Parking a bit cramped. Was a bit tight when leaving early for airport.
10.0 Excellent
Pros: Clean and cosy room with parking on the premises.
Cons:
8.8 Excellent
Pros: Spacious room with 2 very comfy beds. Room was warm on arrival and continental breakfast was great. Was good to watch all our favourite Sky channels as it was raining.
Cons: Should have stayed longer. Pool was closed for repairs.
Located in Rotorua, Lake Rotorua Hotel is in the suburbs, within a 5-minute drive of Rotorua Central Mall and Tamaki Maori Village. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Situated on the picturesque shores of Lake Rotorua, this hotel offers tranquil surroundings with sensational views. Our central location is easily accessible to cafés, restaurants and the Energy Events Convention Centre. Stunning natural scenery and geothermal wonders makes this the ultimate destination. ibis guests also have access to conference rooms and other facilities at the adjacent Novotel Rotorua Lakeside.
Overall 7.8 Good
Based on 533 reviews
All reviews
- All reviews
Excellent
9.2
Pros: Great service and good value. y.
Excellent
9.2
Pros: Great location, friendly staff. Set up the portacot and gave our baby a kiwi soft toy
Excellent
10.0
Pros: I can't point exactly at why, but the hotel felt like home. The room was very comfortable, from the beds to the disposition of the room and the furniture. The free guest laundry was very convenient. The breakfast was excellent. The free parking at the facilities was very good and even if it used to get a bit crowded and full in the evening, there was plenty of street parking just in front of the hotel too
Excellent
10.0
Pros: Close to town, clean and got to use Novotel spa!
Excellent
9.6
Pros: Me and my friend was greeted by a very nice man at reception Dave. There was a bit of a mix up of our bookings but he managed to get us another room for the night. He was very accommodating and very welcoming big ups to Dave. Room was very comfy even though i first booked for two double beds they ended up giving a roller single bed which was equally comfy no problems. We also had breakfast its was delicious. Overall enjoyed my stay at Ibis
Good
6.2
Pros: Clean linens. Parking. Good location by the lakefront and relatively short walk to the main avenue.
Excellent
8.3
Pros: Good location near all the eateries and quiet. Excellent buffet breakfast.
Okay
5.8
Pros: Location
Excellent
10.0
Pros: Location and room, very clean
Good
7.9
Pros: Clean warm rooms. Bed abit firm for our liking. Close to town. Great staff friendly and helpful. Would stay there again.
Good
7.5
Pros: The Ibis is a good place to stay, well worth the money, the room has everything you need as well as access to the health center next door, if you need to relax after a long days work then the heated pools are worth their weight in gold. All the staff I encountered were very helpful and friendly.
Good
6.0
Pros: The room is very clean.
Okay
4.0
Excellent
8.0
Pros: Its easy walking distints 2 bar and resturants
Excellent
8.0
Pros: The location , quiet, close to restuarnats and shops. Excellent Hotel will stay again.
Good
6.0
Pros: loved the staff,location,price and breakfast
Good
6.4
Pros: The room although small was very clean and comfortable, the lifts,hallways and reception areas etc., were also very clean & well maintained.
Good
7.6
Pros: Rooms tidy, modern and well appointed.
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Cons: $self.cons
Good
6.8
Pros: Good value for money. Bedroom is better than others found in similiar Ibis Hotels.
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Cons: $self.cons
Good
6.0
Pros: it was a good central location, warm comfortable room.
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Cons: $self.cons
Okay
4.4
Pros: $self.pros
Details
Reviews
Overall 7.8 Good
Based on 533 reviews
Cleanliness
8.0
Comfort
7.7
Location
8.7
Services
7.3
Staff
8.1
Value for money
7.2
9.2 Excellent
Pros: Great service and good value. y.
Cons: The walls are a bit thin and there was group of foreign tourists running up and down the corridors which made things pretty noisy. Get a room at the end of a corridor so no one walks past.
9.2 Excellent
Pros: Great location, friendly staff. Set up the portacot and gave our baby a kiwi soft toy
Cons:
10.0 Excellent
Pros: I can't point exactly at why, but the hotel felt like home. The room was very comfortable, from the beds to the disposition of the room and the furniture. The free guest laundry was very convenient. The breakfast was excellent. The free parking at the facilities was very good and even if it used to get a bit crowded and full in the evening, there was plenty of street parking just in front of the hotel too
Cons: The only thing that I would have changed is the fact that there was only one chair in the room. Being two people, it would have been quite useful to have two chairs for having dinner in the room
10.0 Excellent
Pros: Close to town, clean and got to use Novotel spa!
Cons: Not enough tea bags Would have been good to have some basic crockery and cutlery in the room for our snacks
9.6 Excellent
Pros: Me and my friend was greeted by a very nice man at reception Dave. There was a bit of a mix up of our bookings but he managed to get us another room for the night. He was very accommodating and very welcoming big ups to Dave. Room was very comfy even though i first booked for two double beds they ended up giving a roller single bed which was equally comfy no problems. We also had breakfast its was delicious. Overall enjoyed my stay at Ibis
Cons:
6.2 Good
Pros: Clean linens. Parking. Good location by the lakefront and relatively short walk to the main avenue.
Cons: Small room. Dirty bathroom floor. Billed incorrect nightly rate on checkout. Sulfur smell occasionally in the room. Fire alarm for a non fire situation at 5:00 AM - stood outside for 40 minutes to then be let in without any explanation.
8.3 Excellent
Pros: Good location near all the eateries and quiet. Excellent buffet breakfast.
Cons:
5.8 Okay
Pros: Location
Cons: No wifi working
10.0 Excellent
Pros: Location and room, very clean
Cons: having to go outside to use the pool of neighbouring hotel..
7.9 Good
Pros: Clean warm rooms. Bed abit firm for our liking. Close to town. Great staff friendly and helpful. Would stay there again.
Cons:
7.5 Good
Pros: The Ibis is a good place to stay, well worth the money, the room has everything you need as well as access to the health center next door, if you need to relax after a long days work then the heated pools are worth their weight in gold. All the staff I encountered were very helpful and friendly.
Cons:
6.0 Good
Pros: The room is very clean.
Cons:
4.0 Okay
Pros:
Cons: The room was very poorly decorated and divided with no closet space or easy walkable areas inside of it.
8.0 Excellent
Pros: Its easy walking distints 2 bar and resturants
Cons:
8.0 Excellent
Pros: The location , quiet, close to restuarnats and shops. Excellent Hotel will stay again.
Cons: we felt the continental breakfast was far too expensive and would not have breakfast at the Hotel again.
6.0 Good
Pros: loved the staff,location,price and breakfast
Cons: room was tiny..way too small for a family,and we had wet towels left in our room for two days..had to take them to the housekeeper myself..
6.4 Good
Pros: The room although small was very clean and comfortable, the lifts,hallways and reception areas etc., were also very clean & well maintained.
Cons: The design of the hotel room we were in didn't allow for a window to be opened for outside air, the air conditioning did help to solve this though.
7.6 Good
Pros: Rooms tidy, modern and well appointed.
6.8 Good
Pros: Good value for money. Bedroom is better than others found in similiar Ibis Hotels.
6.0 Good
Pros: it was a good central location, warm comfortable room.
4.4 Okay
Cons: lack of in house services, mini bar, movie options, atmosphere
Situated on the picturesque shores of Lake Rotorua, this hotel offers tranquil surroundings with sensational views. Our central location is easily accessible to cafés, restaurants and the Energy Events Convention Centre. Stunning natural scenery and geothermal wonders makes this the ultimate destination. ibis guests also have access to conference rooms and other facilities at the adjacent Novotel Rotorua Lakeside.
With a stay at Astray Motel & Backpackers in Rotorua, you'll be within a 10-minute walk of Tamaki Maori Village and Polynesian Spa. Featured amenities include express check-out and laundry facilities. Free self parking is available onsite.
Overall 7.6 Good
Based on 1,154 reviews
All reviews
- All reviews
- Families
Okay
4.0
Pros: Location of motel is great
Excellent
10.0
Pros: Love my stay here
Okay
5.0
Pros: It was cheap and central
Okay
5.0
Pros: Room was warm and wifi was good.
Excellent
10.0
Pros: Everything is like just wow.Beautiful room and clean kitchen .Very polite staff
Excellent
10.0
Pros: Easy check in . In town . Staff very friendly .
Excellent
8.3
Pros: Location, convenience.
Good
7.5
Pros: Clean and tidy and central to town
Excellent
10.0
Pros: My stay was beyond better than my expectations. Room was pretty clean so does the showers. If your expectations are not high to get more than you pay then this is the best place. Staff is experienced and lovely. Right in the centre. Worth stay here. Thanks astray!!!
Excellent
9.2
Pros: Just fitted
Details
Reviews
Overall 7.6 Good
Based on 1,154 reviews
Location
9.2
Service
9.1
WiFi
9.0
Cleanliness
5.4
Room
4.6
Amenities
4.2
Food
2.9
Comfort
2.5
Breakfast
2.0
Location
9.4
Service
9.3
Cleanliness
5.0
Room
3.7
Comfort
2.0
4.0 Okay
Pros: Location of motel is great
Cons: Looking for a warm room and a hot shower. Room was cold, Had to make own bed before sleeping in it. Twin beds in this case meant bunk bed. Ladder for upper bunk totally in wrong place- hard to get into bottom bed for a taller person. NO hot water to have a shower!! No Aerial connected to TV in room.
10.0 Excellent
Pros: Love my stay here
Cons: No
5.0 Okay
Pros: It was cheap and central
Cons: Was not clean only sheets were clean but the actual bed was stained, black mark on wall and dirt on floor under bed, shower switch had mould on it, jug couldn’t fit under sink,
5.0 Okay
Pros: Room was warm and wifi was good.
Cons: Beds were uncomfortable as. -Door wouldn't shut -Door wouldn't stay open -Check in was ok
10.0 Excellent
Pros: Everything is like just wow.Beautiful room and clean kitchen .Very polite staff
Cons: Nothing
10.0 Excellent
Pros: Easy check in . In town . Staff very friendly .
Cons:
8.3 Excellent
Pros: Location, convenience.
Cons: Lighting in the kitchen was appalling. Nearly half the bulbs were dead. Although it was a cheap place basic maintenance and replacement of failed items should be undertaken. I expected there would some cups for clients to use.
7.5 Good
Pros: Clean and tidy and central to town
Cons:
10.0 Excellent
Pros: My stay was beyond better than my expectations. Room was pretty clean so does the showers. If your expectations are not high to get more than you pay then this is the best place. Staff is experienced and lovely. Right in the centre. Worth stay here. Thanks astray!!!
Cons: Nothing i can say
9.2 Excellent
Pros: Just fitted
Cons:
With a stay at Astray Motel & Backpackers in Rotorua, you'll be within a 10-minute walk of Tamaki Maori Village and Polynesian Spa. Featured amenities include express check-out and laundry facilities. Free self parking is available onsite.
When you stay at Copthorne Hotel Rotorua in Rotorua, you'll be in the business district, within a 5-minute drive of Tamaki Maori Village and Polynesian Spa. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Overall 7.5 Good
Based on 1,525 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Good
7.5
Good
7.1
Pros: Bed was comfy, staff were freindly
Excellent
10.0
Pros: The beds were very comfortable however I did not like the pillows it's a personal preference I should have brought my favourite with me
Excellent
10.0
Pros: Breakfast was good
Good
6.7
Pros: The superior rooms were good. Beds were comfy.
Excellent
8.8
Pros: How clean the room was
Excellent
10.0
Pros: The Superior room and the car park out the sliding door. The guest laundry on the same level as the room, pool and reception
Good
7.5
Pros: The location was good. It was located close to shopping and attractions. Outside of the missing chairs the room was comfortable.
Excellent
10.0
Pros: Great all round experience.
Details
Reviews
Overall 7.5 Good
Based on 1,525 reviews
Location
8.6
Pool
8.3
Service
7.9
Comfort
7.2
Value
6.8
Breakfast
6.1
Room
5.9
Cleanliness
5.8
Bar
4.4
WiFi
4.1
Amenities
3.6
Vibe
3.1
Location
8.3
Service
8.2
Pool
8.1
Room
6.4
Value
6.3
Cleanliness
6.1
Breakfast
5.9
Amenities
4.6
Vibe
2.5
WiFi
2.2
Location
8.9
Service
7.4
Value
6.9
Breakfast
5.9
Cleanliness
5.1
Room
4.6
Vibe
1.9
Service
7.3
Room
5.6
7.5 Good
Pros:
Cons: When I booked this place it said we had a balcony. We didn’t that was the only thing we didn’t like.
7.1 Good
Pros: Bed was comfy, staff were freindly
Cons: Room lacked maintenance. Fridge was off when we arrived and when we turned it on we realised why it was off! It was so noisy we had to use the sliding door to try and block out the noise. In the morning everything inside it had iced up. Bathroom basin had a shelf above it that was so low the tap couldn't be turned on properly so couldn't get hot water. Basin mixer was loose also. Jug could not be filled unless using a cup to do so. Toilet seat was loose and the bathroom fan didn't work. Dinner at the restaurant was terrible and a waste of money, steak was over-cooked and tough and a $6.00 discount to compensate was an insult. Would not recommend ever!
10.0 Excellent
Pros: The beds were very comfortable however I did not like the pillows it's a personal preference I should have brought my favourite with me
Cons:
10.0 Excellent
Pros: Breakfast was good
Cons:
6.7 Good
Pros: The superior rooms were good. Beds were comfy.
Cons: It’s very very dated and needs a real upgrade. It’s looking really weary and drab
8.8 Excellent
Pros: How clean the room was
Cons:
10.0 Excellent
Pros: The Superior room and the car park out the sliding door. The guest laundry on the same level as the room, pool and reception
Cons: The first room I was given was on a higher level and although clean I preferred a superior on level 1 with the car park out the door.
7.5 Good
Pros: The location was good. It was located close to shopping and attractions. Outside of the missing chairs the room was comfortable.
Cons: The room was missing furniture. We had a table with no chairs. When I asked the front desk about the lone table the clerk stated there were supposed to be chairs to accompany the table and that they would be in the room when we returned from our outing however the chairs never materialized. It wasn't a major inconvenience but quite odd. The buffet breakfast was nice but the eggs were horrible. They appeared to be liquid eggs but served in broken chunks vs scrambled.
10.0 Excellent
Pros: Great all round experience.
Cons:
When you stay at Copthorne Hotel Rotorua in Rotorua, you'll be in the business district, within a 5-minute drive of Tamaki Maori Village and Polynesian Spa. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
With a stay at Rydges Rotorua in Rotorua (Fenton Street), you'll be within a 5-minute drive of Tamaki Maori Village and Polynesian Spa. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Overall 7.4 Good
Based on 2,511 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7.5
Pros: Great location, lovely spacious room, very nice friendly staff.
Okay
5.8
Pros: Location was good.The Rydges Brand is being let down in Rotorua because of the Pending Room upgrades.The Reception arrival foyer is Freshly upgraded.The Rooms had no Airconditioning,the Bathroom fan was not working.They did supply a free standing fan,but are they still stuck in the 70s or 80s!!.Windows needed a clean Tvs need upgrading,Furnishings look tired and dirty.I stay at a lot of hotels overseas and they certainly leave this Rydges hotel in the dust.Shame as it has a very good location and Lookout.The Rydges Hotel Chain should commence an upgrade in Rotorua A.S.A.P.
Okay
5.1
Pros: Large room, small private balcony. Staff was welcoming.
Good
7.9
Pros: For the price I paid this hotel is great, the food from the restaurant was well priced and very good. All the staff I had dealings with were friendly, they have a well equipped gym, pity the pool is out of action. Overall a very satisfying stay.
Excellent
8.8
Pros: The staff were awesome and the room was clean and tidy.
Good
6.7
Pros: The location was perfect and the staff were very friendly and helpful.
Good
7.1
Mediocre
2.5
Pros: Only bed
Okay
5.8
Pros: Spacious rooms with balconies, decent room service menu
Excellent
8.3
Pros: Location was good and room was spacious. Front desk staff very friendly. Nice burgundy painted walls on one hallway on level 3. Needs to be extended to rest of floor.
Excellent
8.8
Pros: Friendly staff and clean and comfortable hotel. The safety evaucation plan.
Details
Reviews
Overall 7.4 Good
Based on 2,511 reviews
Location
9.1
Comfort
7.7
Service
7.3
Breakfast
6.3
Room
6.2
Wellness
4.2
Amenities
3.5
Vibe
3.3
Cleanliness
3.2
WiFi
3.1
Pool
1.0
Location
8.8
Comfort
8.5
Room
7.0
Service
6.4
Breakfast
6.1
Food
5.4
Amenities
4.4
Wellness
3.9
Vibe
3.8
Cleanliness
3.3
Pool
1.0
Location
9.3
Comfort
9.2
Service
7.6
Room
7.1
Breakfast
5.6
Food
5.5
Wellness
4.8
Amenities
4.0
Vibe
3.4
Cleanliness
2.5
Location
9.3
Comfort
8.1
Service
7.7
Room
6.1
Comfort
7.8
Service
7.5
Room
6.5
Food
5.9
7.5 Good
Pros: Great location, lovely spacious room, very nice friendly staff.
Cons: Nothing really
5.8 Okay
Pros: Location was good.The Rydges Brand is being let down in Rotorua because of the Pending Room upgrades.The Reception arrival foyer is Freshly upgraded.The Rooms had no Airconditioning,the Bathroom fan was not working.They did supply a free standing fan,but are they still stuck in the 70s or 80s!!.Windows needed a clean Tvs need upgrading,Furnishings look tired and dirty.I stay at a lot of hotels overseas and they certainly leave this Rydges hotel in the dust.Shame as it has a very good location and Lookout.The Rydges Hotel Chain should commence an upgrade in Rotorua A.S.A.P.
Cons: Refer Above.
5.1 Okay
Pros: Large room, small private balcony. Staff was welcoming.
Cons: Very outdated hotel room that has needed a renovation for a couple of decades. The elevator had a funky smell to it and the room had no air conditioning, just a ceiling fan, opening the window doesn't help much especially with the Rotorua aroma outside. The bathroom door showed signs of flooding damage. The pool was out of service during our visit and the breakfast was medicore at best.
7.9 Good
Pros: For the price I paid this hotel is great, the food from the restaurant was well priced and very good. All the staff I had dealings with were friendly, they have a well equipped gym, pity the pool is out of action. Overall a very satisfying stay.
Cons: At dinner I received a glass of wine that had turned. It was replaced without question. I opened the packet of jelly lollies from the in-room selection to find them very hard, I looked and they had expired 2 months ago. Not nice at all, I did tell the staff and they did apologize.
8.8 Excellent
Pros: The staff were awesome and the room was clean and tidy.
Cons:
6.7 Good
Pros: The location was perfect and the staff were very friendly and helpful.
Cons: Place was a little dated. The ants we had in our room were taken care of by given a room change that was much better. The breakfast buffet was pretty cold. Lots of varieties but a shame it wasn't kept hot.
7.1 Good
Pros:
Cons: Room was far far too hot. Checked everywhere for a heater to turn off but there wasn’t one and only a fan on the ceilings to try and cool us down The room also was very tired.
2.5 Mediocre
Pros: Only bed
Cons: Shower
5.8 Okay
Pros: Spacious rooms with balconies, decent room service menu
Cons: My room smelt like toilet, the place was dusty, shower handle fell off, aircon not work, shower head full of crustaceans.
8.3 Excellent
Pros: Location was good and room was spacious. Front desk staff very friendly. Nice burgundy painted walls on one hallway on level 3. Needs to be extended to rest of floor.
Cons: Decor and furniture in rooms extremely tired, bathroom bench very faded Room temperature in hallways was set a little too high so felt a little humid or stuffy 2 pieces of screwed up paper left in bedside table While waiting for a lift a female employee possibly cleaner gestered me to enter the lift first which was appreciated. However body language wasn't great - she used pointed finger and did not smile. Open hand gesture is more welcoming and a smile is part of customer service Hotel has great bones but rooms need major refresher eg restore or replace furniture, new coat of paint.
8.8 Excellent
Pros: Friendly staff and clean and comfortable hotel. The safety evaucation plan.
Cons: There was no spa area.
With a stay at Rydges Rotorua in Rotorua (Fenton Street), you'll be within a 5-minute drive of Tamaki Maori Village and Polynesian Spa. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
With a stay at The Backyard Inn in Rotorua, you'll be within a 5-minute drive of Tamaki Maori Village and Polynesian Spa. Featured amenities include express check-in, luggage storage, and laundry facilities. Free self parking is available onsite.
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Overall 7.2 Good
Based on 2,213 reviews
All reviews
- All reviews
- Families
- Couples
Good
6.3
Pros: Well equipped kitchen and a nice geothermally heated pool. The serving staff in the restaurant were nice.
Excellent
9.2
Pros: Cosy room. Quiet location.
Excellent
9.6
Pros: Clean room, high quality towels. Excellent location for city centre.
Excellent
8.8
Pros: It was an excellent location and the staff were amazing! They gave us so many tips on what to do at different times of the day and they were so accommodating with breakfast! Wonderful!
Excellent
9.6
Pros: The bed is extra comfy and the location is great. I like the high ceiling and wood structure, too.
Excellent
9.2
Pros: Friendliness of the staff. Clean kitchen. Hot water swimming pool.
Excellent
10.0
Pros: Staff were helpful, great facilities on site including food outlets, really well-stocked common room etc.
Okay
4.2
Pros: Location
Good
7.1
Pros: The room was simple and small, but it was expected. Room was clean, staff was nice. They have a very good common kitchen, a bar, and a hot swimming pool! Very nice hostel, value for money!
Excellent
8.5
Pros: My bed was super comfortable and the showering and toilet facilities were great, no waiting time, clean. I stayed in a dorm where there were four girls and one plug socket. Extension cable needed! I recommend staying in the top floor of the dorms as the floorboards are noisy. didn't bother me but woke others up. Wifi is temperamental so if you are a person who is addicted to their phones you may experience some stress. Is very basic but clean, tidy, safe and welcoming. I would recommend.
Good
7.1
Pros: Thermal pool (I couldn't use it due to an injury on my foot, but it was still there!!) The onsite cafe and restaurant. Staff super friendly and being so quiet the bathrooms were really clean.
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Details
Reviews
Overall 7.2 Good
Based on 2,213 reviews
Service
8.9
Location
8.3
Breakfast
8.1
Value
7.5
Pool
7.3
WiFi
6.1
Room
4.7
Amenities
4.5
Vibe
4.5
Cleanliness
4.0
Comfort
3.7
Room
4.4
Service
8.9
Room
5.0
Amenities
4.6
6.3 Good
Pros: Well equipped kitchen and a nice geothermally heated pool. The serving staff in the restaurant were nice.
Cons: The room had a strange smell and only one plug socket. Over half the shared toilets and showers were out of order. When we arrived the reception staff were rude and talked about us and our booking as if we weren't standing there.
9.2 Excellent
Pros: Cosy room. Quiet location.
Cons: No TV in the room. Security light outside going on and off during night.
9.6 Excellent
Pros: Clean room, high quality towels. Excellent location for city centre.
Cons:
8.8 Excellent
Pros: It was an excellent location and the staff were amazing! They gave us so many tips on what to do at different times of the day and they were so accommodating with breakfast! Wonderful!
Cons: Cleanliness of the room and bathroom facilities could be better! It’s a little old, tired and battered. But it was hreat for the price!
9.6 Excellent
Pros: The bed is extra comfy and the location is great. I like the high ceiling and wood structure, too.
Cons: I thought it would be a whole chalet for our own but actually it's just one room upstairs, which is under the same roof of the whole big chalet of 5 or 6 rooms. But it's fine, at least the room is good. Can be a bit noisy when people talk aloud outside as the sound proof isn't quite good.
9.2 Excellent
Pros: Friendliness of the staff. Clean kitchen. Hot water swimming pool.
Cons: Fire detector alarm starting to beep for no reason at 5am on my last morning.
10.0 Excellent
Pros: Staff were helpful, great facilities on site including food outlets, really well-stocked common room etc.
Cons: Would have really liked a small fridge and kettle in the quad chalet, and somewhere to put clothes/towel/phone in the bathroom
4.2 Okay
Pros: Location
Cons: The bathrooms on our floor were out of order, and the ones we had to use were disgusting. The room was just a bed and a desk and a bright white light. The other guests were very noisy and were running around until after midnight.
7.1 Good
Pros: The room was simple and small, but it was expected. Room was clean, staff was nice. They have a very good common kitchen, a bar, and a hot swimming pool! Very nice hostel, value for money!
Cons:
8.5 Excellent
Pros: My bed was super comfortable and the showering and toilet facilities were great, no waiting time, clean. I stayed in a dorm where there were four girls and one plug socket. Extension cable needed! I recommend staying in the top floor of the dorms as the floorboards are noisy. didn't bother me but woke others up. Wifi is temperamental so if you are a person who is addicted to their phones you may experience some stress. Is very basic but clean, tidy, safe and welcoming. I would recommend.
Cons: Not enough plug sockets in rooms and floor boards are noisy. also have to any for wifi which is unreliable. I didn't bother buying it again during my stay
7.1 Good
Pros: Thermal pool (I couldn't use it due to an injury on my foot, but it was still there!!) The onsite cafe and restaurant. Staff super friendly and being so quiet the bathrooms were really clean.
Cons: Location was super quiet, and being right being the park was nice but it is a long walk into town compared to other hostels. The cabin rooms only have ONE single plug for the whole room. Luckily i had the 4 bed to myself the entire time.
With a stay at The Backyard Inn in Rotorua, you'll be within a 5-minute drive of Tamaki Maori Village and Polynesian Spa. Featured amenities include express check-in, luggage storage, and laundry facilities. Free self parking is available onsite.
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