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Hotels near Rotorua Airport

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Best hotels near Rotorua Airport

Comfort
10.0
Vibe
10.0
Location
10.0
Service
9.8
Room
9.6
Overall 9.5 Excellent
Based on 150 reviews
Comfort
10.0
Vibe
10.0
Location
10.0
Service
9.8
Room
9.6
Service
9.7

Excellent 10.0
Pros: Room & views were amazing! My son loved the animals on the property also.
Cons: Nothing. It was amazing.
Excellent 10.0
Pros: Being treated like royalty. The grand and romatic residence, the panoramic view of Lake Rotorua and the sincere attitude with attention to the details from the staff have made our holiday so special and memorable
Cons: Nothing
Excellent 10.0
Pros: We loved every thing!! already saving to come back!! A very special place, even in the pouring rain!!! :)
Cons: SAD 2 LEAVE :(
Excellent 10.0
Pros: Great beautiful property. The staff were so awesome and friendly. Treated like you were royalty. Lucy, Tracey and Mathew were so awesome and nice and welcoming. This place is a little more expensive but worth it
Cons: This is not a complaint but you pay a little higher premium to get great service and a great property.
Excellent 10.0
Pros: Everything was perfect !!
Excellent 9.6
Pros: It felt very comfortable and homely.
Cons: Nothing to dislike
Excellent 10.0
Pros: This place was fantastic! Views, nature and comfortable!
Cons: Nothing
Good 7.1
Pros: The setting
Cons: We were in a 2 bedroom apartment and the only bathroom had to be accessed through one of the bedrooms
Excellent 10.0
Pros: Everything, from the moment we arrived to having to leave it was special. Mat and Ali thank you both for such wonderful service and meals, in fact to all the staff Thank You for making this visit extra special
Cons: Nothing
Excellent 10.0
Pros: Our in resort 4 course dining experience was perfect. Our maître de for the evening, Mathew, was delightful and made it even more special.
Peppers On The Point - Lake Rotorua - Rotorua
Rated no. 1
9.5
Excellent 9.5
Based on 150 reviews
Details
Reviews

Service
9.8
Cleanliness
9.6
Breakfast
9.3
Wellness
9.0
Location
9.0
Overall 9.3 Excellent
Based on 1,693 reviews
Service
9.8
Cleanliness
9.6
Breakfast
9.3
Wellness
9.0
Location
9.0
Service
9.9
Cleanliness
9.7
Location
8.8
Wellness
8.6
Room
8.4
Service
9.9
Wellness
9.2
Location
9.0
Room
8.8
Service
9.8

Excellent 10.0
Pros: Great value for money lovely and clean friendly hosts. Thoroughly enjoyed our stay
Excellent 10.0
Pros: Everyone was very helpful,
Excellent 10.0
Pros: The kids absolutely loved the private spa. Beds were extremely comfortable, the size was perfect for a family of 4. The owners were so amazing and helpful, with great insights on what and how to do things. Very well equipped for kids and families.
Cons: I can't actually think of anything that could be better.
Excellent 9.6
Pros: I liked the friendly service. We were greeted by New Zealanders managers who were more than happy to help us and we felt welcomed.
Cons: We booked for only 1 night, wish we did 2.
Excellent 9.0
Pros: Thoroughly enjoyed our short stay at the Silver Fern. Got a phone call to swap and upgrade to a family room so my daughter had a bed rather than a fold out sofa to sleep on which was really nice! Staff were lovely and friendly at reception and gave us some ideas of what to do on a rainy day and gave us a discount code to use at one of the places we were heading. Quiet room far from the road, the neighbours upstairs were a bit noisy but that’s nothing on the motel itself.
Cons: The jets for our spa were quite noisy and didn’t sound to be running right so we just didn’t use them, and there were crumbs or something under our bed.
Excellent 10.0
Pros: It was easy to find. Our room was away from any possible noise from passing traffic.
Cons: There is nothing I did not like.
Excellent 10.0
Pros: Beautiful get away for partner and i really enjoyed it there was quiet & room was super cosy
Cons: Everything was great
Excellent 8.0
Pros: We loved Roturua!!! The hotel was very comfortable and convenient
Cons: nothing!
Excellent 9.6
Pros: The staff were very helpful with suggesting trips, where to eat and extremely efficient in sorting out the problem with the DVD player.
Excellent 10.0
Pros: Family friendly. Great location. Lovely staff. The kids loved the spa pool. Would recommend. My second time here.
Silver Fern Accommodation & Spa - Rotorua
Rated no. 2
9.3
Excellent 9.3
Based on 1,693 reviews
Details
Reviews

Service
9.7
Breakfast
9.4
Amenities
9.1
Location
8.8
Room
7.6
Overall 9.4 Excellent
Based on 131 reviews
Service
9.7
Breakfast
9.4
Amenities
9.1
Location
8.8
Room
7.6
Service
9.8

Excellent 10.0
Pros: The breakfast was delicious, the host was very helpful and friendly, the room was warm, comfortable and modern. There was a lovely living space too, and plenty of tourist information. Walking distance to the Redwood Forest, and only a few minutes from Te Puia. We would highly recommend!
Excellent 10.0
Pros: Great host!
Excellent 10.0
Pros: scrambled eggs and onions were delicious
Excellent 10.0
Pros: Great place to stay Vivien was very kind and provided lots of information on the visit to do around
Excellent 8.0
Pros: Room was heated on arrival which was a very welcome and thoughtful touch. Breakfast was good, Vivien was very accommodating as we were vegan and still provided a hot breakfast of beans & mushrooms on toast alongside cereal and fruit. She was very friendly and helpful in guiding our days and provided great recommendations for things to do in the area. We followed her advice and were not disappointed. Thank you Vivien!
Cons: Some of the linen/towels were off-white which made me question their cleanliness but I understand that overtime this happens to white linen. Bathroom clean but a little tired.
Excellent 8.8
Pros: Vivienne was a fabulous host and couldn’t do more for us. The location is also excellent if you’re wanting to go to the Redwoods.
Excellent 9.2
Pros: The owner was awesome. Very friendly and helpful, giving hints and able to book the local experiences for us. Then also gave the privacy needed.
Excellent 9.2
Pros: Bed was very comfy Room was heated for us upon arrival (great in this chilly weather!) Vivienne greeted us very cheerily at the door and gave us a lovely tour of the home. Picturesque. Very welcoming.
Cons: Unfortunate that it is a bnb and can be shared because of the multiple rooms. But would be lovely to book again with other friends or family as a whole unit. Still a beautiful stay and the other guests were no problem at all, we just don’t like to annoy people.
Excellent 10.0
Pros: A big thank you to Vivian who took care of us very well* she showed us the best places in Rotorua to visit and made sure we were comfortable.
Excellent 10.0
Pros: Vivien was an amazing host that goes the extra mile to ensure her guests comfort. She really makes this location a wonderful place to stay. If unsure what to do in Rotorua or short on time, she is quick to provide great suggestions that a true local will know. Location is close to restaurants, Redwoods, and not too far from city centre and airport. I felt like I was staying with a caring family member.
Cons: N/A
B&b @ The Redwoods - Rotorua
Rated no. 3
9.4
Excellent 9.4
Based on 131 reviews
Details
Reviews

Service
10.0
Location
10.0
Breakfast
9.3
Room
8.8
Amenities
8.6
Overall 9.5 Excellent
Based on 39 reviews
Service
10.0
Location
10.0
Breakfast
9.3
Room
8.8
Amenities
8.6

Excellent 8.3
Pros: Beautifully presented breakfast. Nice touches in room
Cons: Location. Couldn't walk to restaurants
Excellent 10.0
Pros: Koura Lodge is gorgeous and view from your patio cannot be beat! The only issue we had is that we wished we could stay longer. Breakfast in the morning was fresh and delicious. The room was spacious, comfortable and felt like home.
Excellent 10.0
Pros: Loved the cooked breakfast was an amazing location so romantic for our honeymoon. Thank you
Good 7.1
Pros: Room was nice
Cons: No soundproofing and basic breakfast
Good 6.7
Pros: Nice location on the lake. It was nice and quiet, so good for relaxing.
Cons: Extremely overpriced. We were not very impressed with facilities for what we paid.
Excellent 10.0
Pros: The location was superb with access directly onto the lake for an early morning swim or kayak.
Cons: The breakfast was so nice it would be nice if they looked at doing an evening meal option.
Excellent 9.2
Pros: We were on the edge of the lake and loved the location and attentive staff. It was a beautiful view . Facilities for the guests were nice and the lounge / breakfast area a great gathering place.
Cons: For the area and price I would have expected some springs or something more Rotorua.
Good 7.1
Pros: The location was lovely with a beautiful view from our room. Information on activities, restaurants etc was good. Breakfast was plentiful and tasty. Good water activities such as kayaks were available.
Cons: We found our welcome a little off hand, with more attention being paid to our credit card than us. We introduced ourselves & were then asked our surname again. We had to ask the host his name. There were communal tea/ coffee making facilities but no biscuits or little treats. We were not informed that we could have used the breakfast area ( where there was a cosy lounge) to watch a movie at night. Although breakfast was lovely, there was no welcoming smile or chatter from the staff.
Excellent 10.0
Pros: Very friendly and helpful staff. One group of rooms is in the main building with direct views of lake, but less privacy. The other group is higher up hill with view over main building to lake from more private balcony.
Excellent 10.0
Pros: Excellent location, un front of the lake where we did canoeing. Very nice room and people. Excellent breakfast. Fantastic volcanic region.
Cons: Nothing.
Koura Lodge - Rotorua
Rated no. 4
9.5
Excellent 9.5
Based on 39 reviews
Details
Reviews

Value
10.0
WiFi
10.0
Cleanliness
9.4
Service
9.4
Location
9.4
Overall 8.9 Excellent
Based on 468 reviews
Value
10.0
WiFi
10.0
Cleanliness
9.4
Service
9.4
Location
9.4
Service
9.3
Location
9.3
Amenities
9.2
Room
7.5
Comfort
5.9
Room
7.3

Excellent 8.3
Pros: Loved that there was electric blankets on the beds. It was clean and well maintained.
Cons: The beds were very soft and not very comfortable
Excellent 10.0
Pros: Love this place so relaxing and beautiful views. Love coming here to stay. Spa is also nice.
Excellent 8.8
Pros: The location is great. The room was very clean.
Cons: It was a cold night when I stayed the heating was not up to the job even on max. The pillows were cheap and uncomfortable.
Excellent 9.6
Pros: Location, surrounding area, heated beds, kitchen was well equipped. Staff was very friendly and they have a nice dog :)
Cons: Shower was made for Hobbits.
Excellent 9.6
Pros: We had a lake view unit. Very nice. Place is neat and tidy. Comfortable. Unit was warm. Cold and raining on morning of check out.
Cons: Wifi not good.
Excellent 10.0
Pros: Sorry I didnt get your name @ reception but the Gentlemen @ reception was just Awesome!! Very helpful. Rooms are nice and tidy and cosy..Grrreat lake view, Parking right out the door, Well done to your young lady,
Excellent 10.0
Pros: Heat pump on when we arrived. Great for kids to play and still see them from our motel lounge. Pool heated. Close to lake. Quiet.
Excellent 9.2
Pros: Really nice setting, spacious, clean. Kids enjoyed the pool and spa. Hosts were very nice
Cons: Bed was hard (for me). Kids were fine
Excellent 9.2
Pros: Great veiw. Quiet location. Very clean with comfortable sofas and beds. Kids enjoyed the pool, had a lot of fun. Very enjoyable stay.
Cons: Shower a little small.
Cedarwood Lakeside - Rotorua
Rated no. 5
8.9
Excellent 8.9
Based on 468 reviews
Details
Reviews

Value
10.0
Location
9.7
Service
9.5
Pool
8.7
Wellness
8.1
Overall 8.6 Excellent
Based on 931 reviews
Value
10.0
Location
9.7
Service
9.5
Pool
8.7
Wellness
8.1
Location
9.8
Service
9.5
Pool
9.0
Wellness
8.5
Room
6.9
Location
9.7
Room
7.0

Excellent 9.6
Pros: Manager was so welcoming and friendly. Lovely warm pool right outside our room
Excellent 8.3
Pros: We enjoyed the hot pool outside our apartment. We were able to leave our trailer on the property. Great location within walking distance of so many things. Two toilets in the apartment were handy for six of us. Plenty of room to spread out.
Cons: The chairs in the lounge were hard. No Sky TV. Small bathroom floor not clean and some things needed replacing. Seemed like the apartment lacked style. There was a smorgasbord of colours and decor. Collection of junk outside one room window not very appealing.
Poor 1.0
Pros: Greedy host, not willingly ng to compromise on anything.
Excellent 10.0
Pros: Loved all the place nice lady at reception as well
Excellent 10.0
Pros: We really liked the hosts and they were very helpful. The family room was very spacious for our 5 person family and very clean and tidy. We really loved the location near the lake and the town centre. Great place to stay!
Excellent 10.0
Pros: Great location. Awesome service.
Excellent 8.0
Pros: The thermal pool in the evening was thee best way to end the day! So good for the body and soul! Clean, comfortable family room and walking distance to town, sights and the lake!
Cons: The outside spa wasn't very hot - I'm sure if we'd mentioned it the lovely staff would have rectified this. Lots of work going on around the Motel but has minimal impact.
Okay 5.8
Pros: - The kitchen was very clean and tidy. - The size and the setup is very cozy. - The room is warm.
Cons: - The shower didn't work well, as the water wouldn't stabilize in a temperature. - The bed is uncomfortable and the mattress was a bit sagging what gave us a nice back pain. - The room was for 3 people but only 2 towels were available. - The TV didn't have any kids option.
Excellent 10.0
Pros: Proprietors awesome and helpful. View from our room great.
Cons: Was a bit old.
Ambassador Thermal Motel - Rotorua
Rated no. 6
8.6
Excellent 8.6
Based on 931 reviews
Details
Reviews

Location
9.5
Service
8.8
Vibe
8.1
Food
7.5
WiFi
6.6
Overall 8.5 Excellent
Based on 2,742 reviews
Location
9.5
Service
8.8
Vibe
8.1
Food
7.5
WiFi
6.6
Location
9.8
Service
9.2
Vibe
7.4
Room
7.2
Cleanliness
6.4
Location
9.4
Service
8.7
Vibe
7.9
Food
7.7
Cleanliness
5.9
Service
9.2
Location
9.2
Vibe
7.7
Amenities
7.2
Comfort
5.7
Location
9.6
Service
9.1
Vibe
7.9
Amenities
6.9
Room
5.6

Good 6.7
Cons: Air conditioning not working, Spoke to Reception first afternoon after arival was told someone would see to it, Very little sleep first night, Mentioned again next day still nothing Mentioned again when checking out only to then be told repair was coming following day NOT GOOD ENOUGH FOR COST OF STAY. Hotel has a good feel to it but rooms need updating and food was Tasty. Don't think I would stay again
Okay 5.7
Cons: Room was exceptionally small.
Excellent 9.2
Pros: The main hotel was a beautiful building, with great facilities and well located in the centre of town. The room was large and comfortable and I would recommend this place to any visitor looking to stay in Rotorua.
Cons: The only downside is that we stayed in a one bedroom suite and did not know that it was located in the building next door which is not physically connected to the beautiful old building in the pictures.
Excellent 8.8
Pros: Lovely location with walking distance to parks, lake and shops.
Excellent 10.0
Pros: Excellent customer service
Cons: Staff were friendly and profesional
Excellent 10.0
Pros: Staff were friendly and very helpful Made my arriving late much less stressful.
Excellent 9.2
Pros: This is a lovely 1899 property moved to Rotorua. It has a grace and charm of the period and is unique. Lovely public spaces
Cons: The place is well worn though constantly being repaired
Excellent 8.3
Pros: Large rooms, good beds ,old world charm
Cons: Old French does were difficult to open and close and lock. Even the staff took a while to get us in. Need to be properly overhauled.
Excellent 10.0
Pros: Front line staff greeted us like old friends and took us to our room. The room was very nice. Loved the chandalier Bar was nice. enjoyed the history of the hotel
Excellent 10.0
Pros: This hotel was better than I expected. The staff are friendly and go out of their way to make you feel welcome. We didn't get to stay in the Victorian building but our room was still great with many extras to make the stay comfortable....the beds were the best I think I have experienced in any hotel!
Cons: It was all very good.
Excellent 10.0
Pros: Everything
Cons: No negatives
Excellent 8.0
Pros: Great atmosphere
Cons: Room was noisey
Prince's Gate Hotel - Rotorua
Rated no. 7
8.5
Excellent 8.5
Based on 2,742 reviews
Details
Reviews

Amenities
8.7
Service
8.7
Location
8.5
Wellness
8.1
Food
7.7
Overall 8.5 Excellent
Based on 776 reviews
Amenities
8.7
Service
8.7
Location
8.5
Wellness
8.1
Food
7.7
Service
8.6
Location
8.6
Wellness
8.1
Food
7.6
Room
7.0
Service
8.9
Location
8.7
Food
7.4
Room
6.5

Excellent 9.0
Pros: Awesome environment, clean and perfect service.
Good 6.7
Pros: This hotel was okay for a short stay, the bed was very comfortable and the apartment itself was very roomy with good seating in the lounge area. The staff were friendly and helpful. It is located close to the Redwoods centre. Plenty of off street parking and there is a lovely view also. We didn’t try the pool or spa but they looked really nice.
Cons: It is a fair way out of the main town and very near the local airport so there was some small aircraft noise, but not enough to be overly bothersome. The hotel is a bit of a rabbit warren but having the small lift helped getting luggage up to our room. It is just my opinion, but the room seemed to be over deodorised as the small was quite overpowering. The bottom of the spa bath was dirty and there were mugs that were very stained and should be replaced. It would be nice to have a toaster in the room as there was a small kitchenette.
Excellent 9.2
Pros: very relaxing place
Cons: spa pool and sauna far to cold
Good 7.0
Pros: Parking, spacious and clean room.
Cons: Hotel and room Interior is very outdated, old furniture and bedding. Description as a spa and resort however it seemed more like a 70's motel with a spa.
Excellent 10.0
Pros: The location and very tidy. Bed very comfy. Would love to try the restaurant and bar next time. It has everything.
Cons: The pillows were too soft and the fence needs to be higher because theres some people drive passed at night and they might climb up the fence and steal some stuff.
Excellent 9.6
Pros: Nice, clean, comfortable, excellent service, good looking, spacious room, good warm pool and sauna. Comfortable for family. Relaxing. Jacuzzi in room.
Cons: A bit further from town centre but that wasn’t a problem from us as we had a car. The breakfast choices at the restaurant weren’t that great so we ate elsewhere, the dinner was good but not great for it’s price and wait time.
Okay 5.8
Cons: Very outdated, furniture and bed extremely uncomfortable, wifi barely worked.
Excellent 9.6
Pros: Position was super. Staff very friendly.
Cons: TV did not work. Manager tried for ages to get it working but it didn't happen. For the cost of the room I thought that was unacceptable.
Excellent 10.0
Pros: We both had a luxury spa treatment and it was wonderful. The two women who did them were just fantastic and the treatments and after treatment platter was a treat. The woman on reception was extremely pleasant and helpful and all in all the staff were great. Enjoyed the jacuzzi and site by the lake. The room was very comfortable and had everything we needed.
Mediocre 3.0
Pros: Spacious and well equipped rooms Located directly at the lake
Cons: At some places the personell seemed overchallenged and unprofessional (we had long waiting times at the checkin, had problems with paymend in the bar, ...) The "spa"-area consists of two small whirlpools of questionable hygene, a small kneedeep outdoor pool, a small steam bath and a tiny sauna. Our attempt to enjoy the latter failed for its low temperature (42°C). WIFI and even the television had frequent malfunctions
Good 7.1
Pros: nice bathroom
Cons: away from downtown, especially in the rain
Wai Ora Lakeside Spa Resort - Rotorua
Rated no. 8
8.5
Excellent 8.5
Based on 776 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.1
Location
9.1
Services
8.1
Staff
9.0
Overall 8.6 Excellent
Based on 111 reviews
Cleanliness
8.9
Comfort
8.1
Location
9.1
Services
8.1
Staff
9.0

Excellent 8.8
Pros: Everything. The big beautiful and comfortable room Ann bathroom. The feeling of being home. Big kitchen where you could any time make a tea or a coffee. Very good breakfast. Location was close to the center.
Cons: The check in experience was a bit stressful. When I arrived there was no one and when I called the number shown in the booking.com reservation, a very unpleasant guy ( apparently a former owner of the place)?very unfriendly responded. It took me some time to find out where the reception was. But then everything was nice and smooth. Also night lamps in my room didn’t really work. But these were minor details. In general i have nothing to complain about. The price is a big too high though.
Excellent 10.0
Pros: Lovely room, upgraded to en suite as they weren't busy (thank you!). Very convenient location and a lovely house, very clean. I would recommend it.
Excellent 8.8
Pros: Nice B&B in good location.Very friendly and helpful staff,good breakfast.
Cons: Nothing.
Excellent 10.0
Pros: Great breakfast, all the staff were very friendly.
Excellent 10.0
Pros: The lodge was in a great location. Close to shops and Eats Street Restaurants. The staff were very accomodating especially as the majority of people staying were there for a running event that saw many people leaving in the morning of their stay at 4am. Although not policy the staff left out all the breakfast buffet for us to help ourselves prior to our departure. Having access to a fridge and kitchen during our stay was great. The lodge had a lovely lounge area for sharing and we used this often during our stay.
Cons: The rooms were a little stuffy especially as the weather was quite hot. The fan in the room however was excellent.
Excellent 9.2
Pros: The staff were excellent. The breakfast was first class and we were served by a very lovely lady who did everything she could to meet our every need.
Cons: When we arrived there was no reception and we had to ring to get more information. Unfortunately the number on the notice on the door was not correct but this is being addressed. Although it was inconvenient the comfort of the bed and friendliness and helpfulness of the staff more than outweighed this inconvenience. If we had been a little younger it probably would not have been a problem.
Good 7.9
Pros: Good served breakfast. Good bed. Could use the wassing machine and dryer for free.
Cons: Outside the B&B house doesn't look nice.
Excellent 8.8
Pros: I ate breakfast elsewhere as it was covered by my business. Comfortable, clean and well located. Good bed so I slept well. I didn't book in time to stay in a hotel but I was happy with this B&B for three nights. It was an old house, nothing was new but it had character. The walls are a bit thin but I was really only there for sleeping.
Cons: You could hear everything in the rooms around you.
Excellent 9.2
Pros: Comfortable with friendly staff
Cons: No fridge in the room
Excellent 8.5
Pros: Great staff! great location! walk to central is about 5 min. Close to the lake. Great B&B I checked in at 1am and they still accommodated to us.
Cons: If there one con- its the size of the room we received. Maybe we didn't have pay for a bigger room? but we barely had space to fit our luggage.
Lake Lodge B&B Rotorua - Adults Only - Rotorua
Rated no. 9
8.6
Excellent 8.6
Based on 111 reviews
Details
Reviews

Service
9.3
Location
9.3
Breakfast
7.4
Room
6.3
Comfort
5.7
Overall 8.2 Excellent
Based on 4,563 reviews
Service
9.3
Location
9.3
Breakfast
7.4
Room
6.3
Comfort
5.7
Service
9.5
Location
9.5
Value
8.5
Breakfast
7.7
Cleanliness
6.5
Service
9.5
Location
9.0
Value
8.1
Breakfast
7.0
Room
6.5
Location
9.6
Service
9.5
Room
5.7
Comfort
5.6
Cleanliness
5.4
Service
9.3
Location
9.1
Room
6.0
Comfort
5.8

Good 6.3
Pros: Everything is good , staffs are welcoming and helpful .
Cons: location is close to the lake and the smell of sulfur is uncomfortable
Excellent 10.0
Pros: Great place to stay. Nice and close to everything. Very clean, staff were fantastic.
Excellent 10.0
Pros: This is one of the best hotels our family have stayed in. The staff went over and above to meet our needs and every staff member was polite and friendly as well as professional. Lovely clean rooms and the buffet breakfast was delicious. We will be back, thank you.
Cons: The earthquake that woke us at 4am!
Excellent 8.0
Pros: Comfy bed, close to town
Cons: Spa was broken
Excellent 10.0
Pros: Great staff and environment absolutely staying again!
Excellent 8.0
Pros: The bed was very comfortable and the staff were lovely.
Cons: When I arrived the ranch slider in my room did not open and was jammed. Staff attended to this matter and maintainance were able to rectify it temporarily. They said they would come back the next day with a permanent fix, but I was only staying over night. The hallway and room had a musty smell. The light switch in the bathroom was dangerously loose. The toilet bowl was stained. The refrigerator did not have any shelves which made it hard to use, and the draws under the TV were broken. The location of the room meant I was woken early as a tour bus parked right outside my room to load. I was really disappointed. Each year we book 14 rooms at the Novotel for this conference and this was a good opportunity to trial another venue. Sadly I cannot recommend it to my branch after my experience.
Excellent 10.0
Pros: Excellent staff, very friendly and knowledgeable. Hotel situated easy walking distance to Polynesia Spa and right next to lake. Rooms are comfy and the lunch we had was delicious. We also went to the 1 hour Maori Cultural show in the hotel which was nice.
Good 7.5
Pros: The location was great for us.
Cons: Room was small for 3 people and luggage. Our room faced a main road and was quite noisy.
Good 7.9
Pros: Very friendly staff Room was clean
Cons: Need a reading light over the bed Pool was very crowded with pool toys...however i realise it is school hols
Excellent 9.2
Pros: Arrived to awesome staff. Service. Clean room. Staff lovely. Easy to talk too.
Cons: Bed. Woke up with sore back
Good 6.8
Pros: Affordable Great location
Cons: Bed was uncomfortable A/C had limited cooling
Sudima Lake Rotorua - Rotorua
Rated no. 10
8.2
Excellent 8.2
Based on 4,563 reviews
Details
Reviews

Location
9.2
Pool
8.9
Service
8.5
Wellness
7.8
Breakfast
7.0
Overall 8.1 Excellent
Based on 4,113 reviews
Location
9.2
Pool
8.9
Service
8.5
Wellness
7.8
Breakfast
7.0
Location
9.4
Pool
8.9
Service
8.5
Wellness
8.3
Breakfast
6.9
Pool
9.0
Location
8.9
Service
8.1
Wellness
7.3
Breakfast
6.6
Location
9.1
Service
8.2
Amenities
6.3
Room
6.2
Food
4.8
Location
9.3
Service
8.3
Room
6.0
Amenities
5.5

Good 6.0
Pros: Good location downtown, close to waterfront. My "lake view" room was dated, with some cracks in the doorframe and aging furniture. However, was clean and overall adequately comfortable. "Lake view" from 2nd floor simply means a view of the spa across the street, which is actually on the lake - we had no real lake view and actually paid extra for the "view". Would need a higher floor for the view. Room was not worth the price. I would recommend staying away from this hotel. 3 stars at best.
Cons: See above.
Good 7.5
Pros: Millennium Hotel is in an ideal position- the Polynesian Spa, the Rotorua Lake Ecology walk, Government Gardens and fabulous eateries are all just a few minutes walk away. The room was comfortable with a good view. I had an excellent facial at the Millennium Spa with friendly, thoughtful and expert therapist, Josie.
Excellent 10.0
Pros: great premises-great pool and spa , myself and daughter loved it
Cons: paint wood on windowsills-paint flake
Okay 5.0
Pros: Pool was fun for kids
Cons: Not much room in room. No table
Excellent 10.0
Pros: Hot pool, Breakfast
Cons: Check out time, no flexibility
Excellent 10.0
Pros: Everything was perfect. Spa and Pool are awesome. I will visit here again on the end of December when my family is coming.
Cons: There were some mold on the top of bathroom.
Good 7.9
Pros: Pools,spa was great. Friendly staffs.
Excellent 9.0
Pros: We didn't have any food there so I can't answer that question. The pool is awesome great for us as a family to go down and have a dip all under shade then a quick dip in the spa. It was fab.
Cons: There was no kitchenette but we made do
Okay 5.8
Pros: I liked the massage therapy
Cons: Our room was not as good as it showed in the photos when we booked. And our spa connected to the room was really dirty and not hot. It looked like it hadn't been cleaned before we arrived.
Excellent 9.2
Pros: Super choice of cold or cooked breakfast. Hot drinks brought to you at the table. Very friendly staff. Nicely located by the pool.
Cons: Nothing it was lovely.
Excellent 8.3
Pros: Excellent location. Fast check in and out. Value for money
Cons: A little bit old but never mind
Millennium Hotel Rotorua - Rotorua
Rated no. 11
8.1
Excellent 8.1
Based on 4,113 reviews
Details
Reviews

Location
9.3
Service
8.3
Room
6.7
Breakfast
6.6
Food
6.2
Overall 8.0 Excellent
Based on 7,231 reviews
Location
9.3
Service
8.3
Room
6.7
Breakfast
6.6
Food
6.2
Location
9.3
Service
8.4
Room
6.9
Breakfast
6.3
Amenities
6.2
Location
9.3
Service
7.9
Breakfast
6.9
Comfort
6.1
Room
6.1
Location
9.2
Service
8.3
Room
7.1
Food
5.7
Breakfast
5.6
Location
9.3
Service
8.8
Breakfast
7.0
Room
6.6
Amenities
6.0

Excellent 10.0
Pros: It was relaxing
Cons: When we arrived they were only expecting 2 adults however on my booking it clearly had 2 adults 2 children. They changed our suite to 2 Queens. I would hope it was still value for money as we booked luxury king.
Okay 5.4
Pros: Easy to find, great location next to restaurants and the lake.
Cons: Smell, buffet breakfast was awful. Hard to check in! I was at the hotel and had to actually book through bookings to get a reasonable price.
Good 6.7
Pros: Very central
Cons: The swimming pool is small
Good 6.3
Pros: Location and plunge pool.
Cons: No free wifi except limited amount in lobby. Room wasn’t ready at 2pm. In fact was half hour late. Was even sent to room with keys to find it was still not ready.
Excellent 10.0
Pros: All went well, nice place to stay!
Excellent 10.0
Pros: Great location and close to everything so was easy to walk around to get to city centre. Staff were really helpful and friendly. Easy check in and room was great size with views of the city.
Excellent 8.3
Pros: Location was great.
Cons: Payment arrangements were not clear, especially around bond. Disappointed that it on check-in we were not told about a bond or that it would take 3-5days to clear the hold on the visa.
Good 6.7
Cons: We weren't offered any information about restaurant facilities. Why did we have to pay for WIFI?
Excellent 8.3
Pros: Great location friendly staff
Cons: Having to pay for Wifi
Excellent 8.8
Pros: Comfy beds. Excellent location, close to lake and restaurants. Great heated pools. Good value breakfast buffet for family as kids under 16 eat free.
Cons: Room was a little small for 4 people, a seating area would have been good. But was ok as we didn't spend alot of time in the room.
Excellent 10.0
Pros: Location was so perfect, beds are some of the best I have ever slept in. Nice and quiet. Pool there for the kids. Had a wonderful wonderful time and would highly recommend to others to stay there.
Cons: We only went for breakfast one of the mornings we were there. The food was actually very nice but the tables took forever to be cleared and some guests had to move the plates to another table so they could sit down. Our plates were still all stacked waiting to be cleared as well. I didn't feel much care was taken in there. Staff did not give an overall good impression, this is one area that really needs to be worked on.
Novotel Rotorua Lakeside - Rotorua
Rated no. 12
8.0
Excellent 8.0
Based on 7,231 reviews
Details
Reviews

Location
9.8
Service
9.4
WiFi
9.4
Value
9.3
Breakfast
8.9
Overall 8.0 Excellent
Based on 628 reviews
Location
9.8
Service
9.4
WiFi
9.4
Value
9.3
Breakfast
8.9

Grand Treasure Hotel - Rotorua
Rated no. 13
8.0
Excellent 8.0
Based on 628 reviews
Details
Reviews

Cleanliness
8.0
Comfort
7.7
Location
8.7
Services
7.3
Staff
8.1
Overall 7.8 Good
Based on 537 reviews
Cleanliness
8.0
Comfort
7.7
Location
8.7
Services
7.3
Staff
8.1

Good 7.0
Pros: Locatiion
Cons: The room was to small and right at front door
Excellent 9.2
Pros: Clean and comfortable. Great location right beside the bars and restaurants of Eat Street.
Cons: Has a Tesla charger but unable to use it as they allow anyone to park there.
Excellent 10.0
Pros: Close by of all the entertainment and activity
Cons: Shower
Good 6.2
Pros: Clean linens. Parking. Good location by the lakefront and relatively short walk to the main avenue.
Cons: Small room. Dirty bathroom floor. Billed incorrect nightly rate on checkout. Sulfur smell occasionally in the room. Fire alarm for a non fire situation at 5:00 AM - stood outside for 40 minutes to then be let in without any explanation.
Excellent 10.0
Pros: Liked The location, Handy for Parking ,Easy to find Usually come for wifes birthday Treat, Night Dinner and breackfast .
Cons: Every Think Ok Just Right for a couple of Oldies
Excellent 10.0
Pros: Everything Absolutely clean happy inviting enviroment
Excellent 8.8
Cons: Not sure why we had to pay an extra $50 on arrive and then had it refunded back into account when leaving?
Good 7.5
Pros: The room is quite clean and tidy. And the customer service is excellent.
Cons: There is no windows in the room, sometimes I feel a bit stuffy.
Excellent 8.3
Pros: Very comfy bed. Receptionists were wonderful.
Cons: 1 receptionist at peak times meant a wait of over 15 minutes to be served. Too hot in the room and couldn't turn it down any further (don't think the controller was working).
Mediocre 3.0
Pros: Close to city center
Cons: Booked a room with city views and got a ground floor room (059) view of carpark Shower and hand basin flooded as drain needs cleaning No hand towels no cookies
Good 6.7
Pros: Central
Cons: No wifi ......frustrating
Good 6.0
Pros: The room is very clean.
Okay 4.0
Cons: The room was very poorly decorated and divided with no closet space or easy walkable areas inside of it.
Excellent 8.0
Pros: Its easy walking distints 2 bar and resturants
Excellent 8.0
Pros: The location , quiet, close to restuarnats and shops. Excellent Hotel will stay again.
Cons: we felt the continental breakfast was far too expensive and would not have breakfast at the Hotel again.
Good 6.0
Pros: loved the staff,location,price and breakfast
Cons: room was tiny..way too small for a family,and we had wet towels left in our room for two days..had to take them to the housekeeper myself..
Good 6.4
Pros: The room although small was very clean and comfortable, the lifts,hallways and reception areas etc., were also very clean & well maintained.
Cons: The design of the hotel room we were in didn't allow for a window to be opened for outside air, the air conditioning did help to solve this though.
Good 7.6
Pros: Rooms tidy, modern and well appointed.
Cons: $review.cons
Good 6.8
Pros: Good value for money. Bedroom is better than others found in similiar Ibis Hotels.
Cons: $review.cons
Good 6.0
Pros: it was a good central location, warm comfortable room.
Cons: $review.cons
Okay 4.4
Pros: $review.pros
Cons: lack of in house services, mini bar, movie options, atmosphere
Ibis Rotorua - Rotorua
Rated no. 14
7.8
Good 7.8
Based on 537 reviews
Details
Reviews

Value
9.6
Location
9.6
Pool
9.5
WiFi
8.9
Vibe
8.6
Overall 7.7 Good
Based on 1,512 reviews
Value
9.6
Location
9.6
Pool
9.5
WiFi
8.9
Vibe
8.6

Crash Palace Backpackers - Rotorua
Rated no. 15
7.7
Good 7.7
Based on 1,512 reviews
Details
Reviews

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