Excellent
8.0
Pros:
Holden bay was away from the city but close still, near the lake and I loved the rocks around the pool and that one was warm unfortunately wasn’t the greatest weather. The bed was nice and huge and room was tidy.
Cons:
The bathroom the shelf looked like it was going to fall down, the cleaning wasn’t so great in there, I wore my jandals in the shower. We feel like the room just needs updating or just a freshen up and the restaurant was closed even though we didn’t have dinner there but we were also the only ones to stay I think in the whole place and it felt a tad odd. Hopefully business picks up again soon. Damn Covid!
Okay
4.0
Pros:
View from room was nice.
Cons:
No buffet breakfast. Only option for breakfast was expensive a-la-carte. No bar or restaurant for dinner.
Excellent
9.0
Pros:
Staff were amazing, really made us feel comfortable & were very accommodating. Used the pool & the spa also had a facial & massage .... felt amazing also had dinner in the restaurant. Everything was perfect & cant wait to do it all again.
Cons:
Carpet was a bit cruddy & there was a beer bottle cap on the floor behind the curtain & no "real" coffee in the room or hot chocolate .... but if that is my only complaint then it should be an easy fix.
Good
7.0
Pros:
Beds were comfy, good price.
Cons:
Shower leaked all over the bathroom, Was quiet far out of the way
Poor
1.0
Pros:
The spa pool was ok
Cons:
The place has an infestation of trout flies. You have to be locked in your room before dark with all windows and doors closed otherwise they invade your room. You are given flyspray which we used the whole can but then dead flies fell on our bed and white bed linen turned black. Disgusting! Water turned off in the morning half way through the shower no advice from manager that this was going to happen. Would not recommend to anyone and didn’t stay the second night that we booked but was charged for one night.
Excellent
8.0
Pros:
In a town where accommodation is distinctly average, this place is a haven. Lovely to sit by the pool and enjoy a drink and the view. Nice, bright rooms and friendly staff.
Cons:
I would have expected the chef to know the difference between muesli and cornflakes if it is on his menu - cornflakes with yogurt & compote was an interesting concoction! Shame about the litter outside the fence, detracts from a lovely view.
Mediocre
3.0
Pros:
Massage was good. Bed was comfortable.
Cons:
Didn't make the bed. Room and facilities very tired . Coffee mugs grubby. Glasses and mugs all different sizes. TV too small No towel rail to hang towels to dry. Fridge very noisy. Bird poop left on all the chairs outside. Every single one. No literature in room to show what was on offer, probably because there were no staff to actually provide a bar restaurant experience. Sent emails before and during stay to advise $30 per hour if arriving before 3pm and $30 per hour if checking out after 11am. Wish we hadn't checked in at all. This is not a 4 star establishment by any stretch of imagination.
Good
6.0
Excellent
8.0
Pros:
Staff was efficient and helpful. Room was comfortable but a little small for more than one or two people.
Cons:
Trout flies were a nuisance. Not as close to center of city as I would have liked.
Okay
5.0
Pros:
Nice enough hotel .
Cons:
They have what they call a 4.5 star restaurant.... which is simply NOT true. Food was just terrible
Good
7.1
Pros:
nice bathroom
Cons:
away from downtown, especially in the rain