Iberostar Quetzal

Iberostar Quetzal

Avenida Xaman Ha Lote Hotelero No. 2, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 877 2000

rate per night


based on 83 reviews

Iberostar Quetzal
Sat 10/12
Wed 14/12

About Iberostar Quetzal

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi and Parking for free

Featuring a private beach and an outdoor swimming pool, this 5-star resort is situated in Playa del Carmen. It also provides an all-inclusive meal plan, a coffee bar and a sauna.

The rooms have a mini bar and wireless internet access.

Iberostar Quetzal has an on-site restaurant, convenient for those preferring to dine in. A refreshing drink can be savoured in the in-house bar.

Cozumel International Airport is under a 40-minute drive from the resort. 5th Avenue is an easy car ride away.

Photos of Iberostar Quetzal

Property safety measures

Iberostar Quetzal has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Latest deals for Iberostar Quetzal

Sat 10/12
Wed 14/12
Show deals with
Superior rooms($358 - $1,064)
Superior room
no bed type specified
no bed type specified


$358 totalKAYAK
no bed type specified
no bed type specified


$395 totalExpedia
no bed type specified
no bed type specified


$430 totalSuperTravel
Double rooms($351 - $974)
Double room
no bed type specified
no bed type specified


$351 totaltravelup
no bed type specified
no bed type specified


$355 totalOrbitz
no bed type specified
no bed type specified


$376 totalREVATO
King rooms($466)
King room
1 king bed

1 king bed



$466 totalPrestigia
Standard rooms($309 - $1,309)
Standard Room
no bed type specified
no bed type specified


$309 totalZenhotels.com
1 king bed

1 king bed



$312 totalPrestigia
no bed type specified
no bed type specified


$313 totalHotels.com

Amenities at Iberostar Quetzal

  • Private beach
  • Snorkelling
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Coffee machine
  • Free parking

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Physical distancing in dining areas
  • Physical distancing rules
  • Hand sanitiser in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning


  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Things to do

  • Gift shop
  • Shops (on site)
  • Golf
  • Diving
  • Snorkelling
  • Evening entertainment
  • Water sport facilities (on site)
  • Pool table
  • Windsurfing

Services and conveniences

  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Key card access
  • 24-hour front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box


  • Breakfast included
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Breakfast in the room
  • Coffee machine


  • Family rooms
  • Garden view
  • Pool view
  • Sea view
  • Seating area
  • Sofa
  • Telephone

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Spa and wellness centre
  • Pool bar
  • Sauna

Accessibility and suitability

  • Multi-lingual staff
  • No smoking
  • Pets not allowed
  • Disabled access
  • Adapted bath


  • Hairdryer
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet paper

Family friendly

  • Babysitting or child care
  • Child pool
  • Indoor play area
  • Kids' club
  • Playground


  • Private beach
  • Garden
  • Beach towels
  • Balcony


  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • TV


  • Laundry service
  • Iron and ironing board


  • Fitness centre
  • Tennis

Parking and transportation

  • Free parking


  • Desk

Reviews of Iberostar Quetzal

GreatBased on 83 verified guest reviews

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10.0 Excellent
Pros:Staff was incredible! The resort was spotless, they had activities going. Good food and drinks when're you wanted.
10.0 Excellent
Pros:Loved the landscaping with leaving things natural & the animals. Pool was awesome, beautiful beach & friendly staff. Al a carte restaurants were good.
Cons:Buffet foods overall were nothing special. The desserts were pretty but no flavor. Only the ice cream was good.
9.7 Excellent
Pros:Location, staff and facilities were wonderful. Only negative was that the spa prices were too expensive. Also it would be nice if room service was offered for breakfast.
Cons:Room service not offered for breakfast. Also didn't like the fact that we had to pay extra when we checked in to get connecting rooms.


Avenida Xaman Ha Lote Hotelero No. 2, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Playacar Golf Club1 km
  • Aviario Xaman Ha2 km
  • Yucatek Divers2.9 km
  • Calle Quinta Avenida3 km
  • Playa principal de Playa del Carmen3.1 km
  • Parque 28 de julio3.2 km
  • Parque Xplor3.6 km
  • Xcaret Park3.8 km
  • Muelle Navega3.8 km
  • Mamita's Beach Club4.2 km
  • Terminal marítima Punta Venado5.2 km
  • El Camaleón Mayakoba Golf Club11.5 km



Check in anytime after 15:00, check out anytime before 12:00


Cancellation/pre-payment policies vary by room type and provider.

FAQs when booking at Iberostar Quetzal

  • Iberostar Quetzal is located at Avenida Xaman Ha Lote Hotelero No. 2 in Playacar, 2.9 km from the centre of Playa del Carmen. Playacar Golf Club is the closest landmark to Iberostar Quetzal.

  • Check-in time is 15:00 and check-out time is 12:00 at Iberostar Quetzal.

  • Yes, Iberostar Quetzal offers free Wi-Fi.

  • Yes, Iberostar Quetzal offers free parking.

  • Iberostar Quetzal is 19.5 km from Cozumel. Iberostar Quetzal is 53 km from Cancun.

  • Yes, Iberostar Quetzal has a pool on-site.

  • KAYAK scours the web for all room deals available at Iberostar Quetzal in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Iberostar Quetzal and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Iberostar Quetzal.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city centre

2.9 km

Location rating


Nearest airport


Distance to airport

53.0 km