Prices are in New Zealand Dollars.

Iberostar Tucan

Avda. Xaman-Ha, Lote Hotelero No 2, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 877 2000

Cheapest
rate per night

9.1

Excellent
based on 3,181 reviews
Iberostar Tucan - Playa del Carmen, Quintana Roo, Mexico
Check-in
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Check-out
Compare vs KAYAK |

Provider Nightly total
Iberostar.com $150
Expedia $218
KAYAK $282
Iberostar.com
Expedia
KAYAK

Good to know

Distance to city centre 2.9 km
Location rating 9.0
Nearest airport Cancun
Distance to airport 53.0 km

Rooms

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Check-out

Standard rooms

$150+

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$150 per night
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$218 per night
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$282 per night
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$285 per night
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$311 per night
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$329 per night
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$360 per night
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$364 per night
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$379 per night
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$389 per night
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$416 per night
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$438 per night
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$571 per night

Double rooms

$301+

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Nightly base price
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$301 per night

Superior rooms

$421+

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Nightly base price
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$421 per night
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$488 per night

Reviews

Traveller rating

30
10
1
0
0

Time of year

Traveller type

Show reviews that mention

+
  • Excellent
    Aug 2019
    10.0

    Everything!! The food, the activities, the kids club, the hotel itself, but above all- the amazing staff!!

  • Good
    Aug 2019
    7.5

    Great pools, opportunity to get a Bali bed for free if you get up early enough.

    The only A/C's areas (outside of some of the a la carte restaurants) were my room and the sports bar next door. Also, the app is useless for making dinner reservations.

  • Okay
    May 2019
    5.0

    - The resort is located directly on the beach and has a beautiful tropical garden with animals. - The pool was spacious.

    - We didn't have an incredible experience with a couple of staff members who were unhelpful and sometimes downright rude. - The quality of the food was poor and at the best times below average even in the restaurants where we booked dinner. - The quality of the alcohol was poor. - There seemed to be constant exception to the all inclusive stay which were quite restrictive. - The rooms were quite aged and even the bed covers were old and scratchy/itchy.

  • Excellent
    Apr 2019
    8.8

    Food selection good a few more healthy options would be nice.

    Staff not used to solo female travellers. I was constantly asked where my husband was and they had a problem providing a table in the Restaurant for just one person. No proper policing of use of sunbeds at pool or beach. Towels left out before 7 am.

  • Good
    Feb 2019
    6.3

    I liked the beaches.

    Nice n clean.

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About

Overview

Riviera Maya-based Iberostar Tucan is a Carribean beachfront, 5-star all-inclusive resort that is surrounded by many lush acres of natural rainforest land that is home to monkeys, tropical birds, turtles, fish, and native flora and fauna – earning this resort Green Globe Certification.

The Iberostar Tucan resort offers lots to see, do, and experience for active families or couples just married who are looking for a relaxing, memorable and romantic getaway. There are five specialty restaurants for guests to choose from. Guests can also enjoy the venue's tennis and beach volleyball courts, several swimming pools, entertainment shows, fitness room, free parking, shopping area, beauty salon and spa which features numerous treatment options. Additional attractions offered include beachfront or exotic jungle massages, yoga classes, scuba diving, snorkeling and diving, kayaking, jet-skiing, windsurfing and catamaran adventures. For adults looking for some time away from their children – babysitting services are readily available to take advantage of as well. Along with everything to do on the premises at the resort, there are also golf courses nearby for guests looking to work on their golf game. Airport transportation to and from the resort for guests is also included.

There are nine different room categories to choose from at Iberostar Tucan. However, all 350 guestrooms feature stylish decor, modern amenities, complimentary Wi-Fi access, daily housekeeping, iron and ironing board (upon request), crib (upon request), phone, alarm clock and desk. As well as air conditioning, ceiling fan, hairdryer, in-room safe, minibar, coffee/tea machine, refrigerator, family rooms, and accessible rooms with a roll-in shower are available for guests with physical disabilities.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.1 Excellent

based on 3,181 reviews

9.4

Pool

9.0

Service

7.2

Room

6.4

Breakfast

Things to know

  • Friendly service
  • Friendly atmosphere
  • Pleasant hotel grounds
  • Recreation staff is nice

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Disabled access
ATM on-site
Babysitting or child care
Internet
Concierge service
Currency exchange on-site
Gift shop
Meeting/Banquet facilities
Room service
Spa
Outdoor pool
Scuba diving
Snorkelling
No smoking
Restaurant
Bar/Lounge
Beauty salon
Air-conditioned
24-hour front desk
Safe
Sauna
Airport Shuttle (Surcharge)
Free parking
Playground
Pool table
Terrace/Patio
Lift
Massage
Laundry service
Child pool
Hairdryer
Cable or satellite TV
Pets not allowed
Storage available
Wedding services
Outdoor tennis
Private beach

FAQs when booking at Iberostar Tucan

What are the fitness services on offer at the Iberostar Tucan resort?
If you are looking to stay active during your holiday at the Iberostar Tucan resort but want to do it in a fun way, join Fit & Fun which is a comprehensive program which offers over 50 activities that you can join to either at the fitness center such as Bootcamp, or outdoors such as the Outdoor Running sessions. In addition to exercising, the program encourages healthy eating by offering a large range of lights meals and fresh food options.
What are the activities on offer for children at the Iberostar Tucan resort?
Children staying at the Iberostar Tucan resort will love Star Camp, a kids’ club offering activities based on different age ranges. Children aged from 4 years to 7 years of age can join the Monkey Camp which takes them on a discovery of nature and the jungle, while 8 to 12-year old kids will be part of the Dolphin Camp and will enjoy marine-themed creative activities. Finally, teenagers ages 13 to 17 will love Eagle Camp which offers various activities and games.
How can I organize my wedding at the Iberostar Tucan resort?
Organizing your overseas wedding at the Iberostar Tucan resort has never been easier, as the resort offers wedding packages that you can choose from, depending on the services you would like to include and the number of guests you would like to have. Packages range from the simple wedding courtesy of the resort for up to 32 guests which includes the ceremony and a wedding toast, to Gold Star wedding package which includes everything from the wedding venue and celebrant, to the decoration, the bouquet, a toast following the ceremony as well as a dinner, live music and cocktails. If you don’t like any of the packages, the resort’s wedding coordinator will be happy to help you plan an a la carte ceremony where you can choose each and every detail as per your preference.
What sort of food will I find at the Iberostar Tucan resort?
If you are looking for food from a specific cuisine, you will find authentic Mexican food at La Hacienda every day from midday, Japanese food at El Bonsai from dinner from 6:30 pm, and Mediterranean food at Mare Nostrum for dinner from 6:00 pm to 9:00 pm. Alternatively, Palapa Uxmal serves a range of international dishes a la carte and is open for breakfast, lunch and dinner, while Tulum-Buffet offers an international style buffet for breakfast and dinner.
Which room should I book when staying at the Iberostar Tucan resort?
Guests hoping to stay close to the beach and the swimming pool should book rooms numbered between 1001 and 1212 at the Iberostar Tucan resort, as they give the easiest access to all the water-based activities. On the other hand, if you like to stay closer to most of the amenities, rooms numbered 1701 to 1912 are very well positioned and give easy access to most of the food concessions, the spa, the fitness center, as well as the general lobby and reception area.

Photos

Iberostar Tucan - Playa del Carmen - Bedroom All photos (19)
Iberostar Tucan - Playa del Carmen - Balcony Balcony (1)
Iberostar Tucan - Playa del Carmen - Bathroom Bathroom (5)
Iberostar Tucan - Playa del Carmen - Bedroom Bedroom (6)
Iberostar Tucan - Playa del Carmen - Hallway Hallway (1)

Location

Most popular landmarks

  • Playacar Golf Club 1.1 km
  • Aviario Xaman Ha 2 km
  • Yucatek Divers 2.9 km
  • Calle Quinta Avenida 3.1 km
  • Playa principal de Playa del Carmen 3.1 km
  • Parque 28 de julio 3.2 km

Playa del Carmen travel guide

Learn about Playa del Carmen on KAYAK

Getting Around

Playa Del Carmen 2.3 km
San Miguel de Cozumel 19.5 km

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