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|Distance to city centre||2.9 km|
|Distance to airport||53.0 km|
Time of year
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Everything!! The food, the activities, the kids club, the hotel itself, but above all- the amazing staff!!
Great pools, opportunity to get a Bali bed for free if you get up early enough.
The only A/C's areas (outside of some of the a la carte restaurants) were my room and the sports bar next door. Also, the app is useless for making dinner reservations.
- The resort is located directly on the beach and has a beautiful tropical garden with animals. - The pool was spacious.
- We didn't have an incredible experience with a couple of staff members who were unhelpful and sometimes downright rude. - The quality of the food was poor and at the best times below average even in the restaurants where we booked dinner. - The quality of the alcohol was poor. - There seemed to be constant exception to the all inclusive stay which were quite restrictive. - The rooms were quite aged and even the bed covers were old and scratchy/itchy.
Food selection good a few more healthy options would be nice.
Staff not used to solo female travellers. I was constantly asked where my husband was and they had a problem providing a table in the Restaurant for just one person. No proper policing of use of sunbeds at pool or beach. Towels left out before 7 am.
I liked the beaches.
Nice n clean.
Riviera Maya-based Iberostar Tucan is a Carribean beachfront, 5-star all-inclusive resort that is surrounded by many lush acres of natural rainforest land that is home to monkeys, tropical birds, turtles, fish, and native flora and fauna – earning this resort Green Globe Certification.
The Iberostar Tucan resort offers lots to see, do, and experience for active families or couples just married who are looking for a relaxing, memorable and romantic getaway. There are five specialty restaurants for guests to choose from. Guests can also enjoy the venue's tennis and beach volleyball courts, several swimming pools, entertainment shows, fitness room, free parking, shopping area, beauty salon and spa which features numerous treatment options. Additional attractions offered include beachfront or exotic jungle massages, yoga classes, scuba diving, snorkeling and diving, kayaking, jet-skiing, windsurfing and catamaran adventures. For adults looking for some time away from their children – babysitting services are readily available to take advantage of as well. Along with everything to do on the premises at the resort, there are also golf courses nearby for guests looking to work on their golf game. Airport transportation to and from the resort for guests is also included.
There are nine different room categories to choose from at Iberostar Tucan. However, all 350 guestrooms feature stylish decor, modern amenities, complimentary Wi-Fi access, daily housekeeping, iron and ironing board (upon request), crib (upon request), phone, alarm clock and desk. As well as air conditioning, ceiling fan, hairdryer, in-room safe, minibar, coffee/tea machine, refrigerator, family rooms, and accessible rooms with a roll-in shower are available for guests with physical disabilities.
based on 3,181 reviews
Things to know
- Friendly service
- Friendly atmosphere
- Pleasant hotel grounds
- Recreation staff is nice
Policies vary by room type and provider.
FAQs when booking at Iberostar Tucan
Reviews about Iberostar Tucan
Most popular landmarks
- Playacar Golf Club 1.1 km
- Aviario Xaman Ha 2 km
- Yucatek Divers 2.9 km
- Calle Quinta Avenida 3.1 km
- Playa principal de Playa del Carmen 3.1 km
- Parque 28 de julio 3.2 km
|Playa Del Carmen||2.3 km|
|San Miguel de Cozumel||19.5 km|