|"Good location and great staff."||(in 148 reviews)|
|""Clean, GREAT staff and nice rooms.""||(in 100 reviews)|
|"Staff was great location perfect."||(in 43 reviews)|
|"Left early Non Refundable room."||(in 66 reviews)|
|"parking is a horrific nightmare!"||(in 32 reviews)|
|"Never stayed no heater hotel."||(in 34 reviews)|
|desk staff||in 326 reviews|
|room was clean||in 285 reviews|
|hotel was clean||in 150 reviews|
|close to the airport||in 104 reviews|
|great location||in 93 reviews|
|pay for parking||in 90 reviews|
|pool table||in 83 reviews|
|breakfast included||in 72 reviews|
|poor customer service||in 68 reviews|
|shuttle service||in 40 reviews|
|bed was very comfortable||in 27 reviews|
|bathroom door||in 15 reviews|
|every time||in 10 reviews|
Airport shuttle problems
Clean, nice desk staff.
When I picked up my luggage I called the hotel to find out where I should stand for a shuttle pickup, I was told they would send someone right away. 20 minutes later I called because the shuttle had not arrived. They said someone was right there. I called 10 minutes later, again they said someone was right there. They finally showed up over 30 minutes after my first call. Had I originally been told it was going to take that much time, I would have gladly paid for a taxi to go the 1.5 miles to the hotel. After a long day of travel delays, a late night arrival, this additional wait was frustrating.
Quick and easy stay by the airport
Our shuttle showed up the second we walked out of the airport. From then on it was easy breezy: quick check in, slick room, clean pool, friendly staff, great stay!
Not much for food selection on-site and the coffee options were limited.
close to airport
water temperature in sink and shower was set to near boiling with no way to adjust it; showering wasn't possible with it so hot as it burned our skin. SPG discount of 5% for booking wasn't applied to our account since we booked through third-party (only because SPG made our account inactive and required us to call customer service to restore); faucet was covered in orange mold; shower window was covered in black mildew / mold. sad that Marriott is now merging with SPG as we have status with Marriott & wanted to check out an SPG hotel, such as the Aloft. Had a horrible experience with SPG so far.
Horrible customer experience
I was charged even though I called and cancelled immediately. The hotel manager has not called me back and I still have not received a refund even though I did not stay there.
Bad check in experience
Rooms were clean.
Did not get the room I paid for because they sold out of rooms that said where available online. I understand things like that happen but I was not apologized to for the inconvenience and was felt to feel like it was my fault for using a third party website. Had I either gotten the room I paid for or was apologized to i would have given a higher rating.
The heat does not work which in turn taught me the flu
Hotel is trendy and cute but not nice enough to wa
The vibe is fun and the atmosphere was hip and fun.
The bed was hard . The tv didn't work properly . The pool was dirty. Breakfast was horrible.
The staff were very friendly and attentive.
There seemed to be several parties being held in the building. It was extremely loud with children and adults who didn't seem to settled down until after 2 am. Also there was a lot of banging on the walls.
Good stay at Aloft
Comfortable bed, clean room, even though near the airport, the room was quite, no noise from the airplanes.
Hallways needed vacuuming,
The Aloft Philadelphia Airport hotel offers a boutique experience with the convenience of an airport adjacent setting. When staying at this property, visitors are a mile from the airport and roughly four to six miles from all that Philadelphia has to offer. Go out and do a taste test of the famous cheesesteak sandwiches, visit the historical area of the city, head to the Museum of Art to reproduce Rocky’s famous run and victory dance, visit the many universities in the area or the many museums, conduct business and more.
Whether you are staying for a short time or an extended stay, the amenities at the hotel will also prove appealing. While it is a simple SEPTA ride into the city, you can also get work done through the on site business center and free Wi-Fi. You can hit the fitness center and use the top of the line equipment or take a long swim in the pool. The hotel is pet-friendly, so feel free to bring your best friend (fees may apply), and parking is also available, for a fee.
The other amenities include 24-hour front desk, dry cleaning and laundry services, a convenience store, a re:fuel by Aloft gourmet eatery, and the W XYZ Bar serving craft cocktails on the outdoor patio.
The rooms range from queen to king-sized options and all feature a work desk, sitting area, mini-refrigerators, large and private baths, luxury linens and toiletries, entertainment systems and lots of family-friendly services.
The Aloft Philadelphia Airport is a good solution if you have a long layover, are traveling for business or simply want a boutique accommodation during a visit to Philly!
based on 941 reviews
Policies vary by room type and provider.
Guests with existing Aloft Philadelphia Airport reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at Aloft Philadelphia Airport for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Aloft Philadelphia Airport is located at 4301 Island Avenue in Southwest Philadelphia, 9.8 km from the centre of Philadelphia. Citizens Bank Park is the closest landmark to Aloft Philadelphia Airport.
Check-in time is 15:00 and check-out time is 12:00 at Aloft Philadelphia Airport.
Yes, Aloft Philadelphia Airport offers free Wi-Fi.
No, Aloft Philadelphia Airport does not offer free parking.
Yes, Aloft Philadelphia Airport offers free airport shuttle service.
Aloft Philadelphia Airport is 1.5 km from Philadelphia. Aloft Philadelphia Airport is 39.6 km from Greater Wilmington.
Yes, Aloft Philadelphia Airport is a pet-friendly hotel.
Yes, Aloft Philadelphia Airport has a pool on-site.
Aloft Philadelphia Airport has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.