7 Eiffel

The location is great. The bedding was very comfortable.

Overall, our stay was ok. The first room we were given had a very bad smell. The manager apologized and gave us another room. The other room was fine, and the rest of our stay was ok. However, on the morning of our departure, we had requested a cab to arrive at 7:45.... it arrived early and the clerk called us to say the taxi had arrived. We came downstairs at 7:45 to find that the taxi meter had been running the entire time, and was already at 10 euros. The driver apologized and was willing to leave without the fare. I asked the desk clerk to call another taxi, and he REFUSED. I was shocked and disgusted at this poor level of service. He blamed us, even though we came down at the exact time we requested the taxi to show up. The morning clerk on 5/8/14 should be reprimanded and re-trained in customer service. We ended up having to pay 17 euros for what should've been a 5 or 6 euro taxi fare. This left a very sour taste in my mouth and will likely prevent me from staying at Eiffel 7 again.