Ortisei hotels

Pros: We really enjoyed our stay and found the relaxed atmosphere of the hotel most welcoming. The whole team were friendly and very attentive. The dining area had a fantastic view, the food was excellent and the restaurant staff made everyone's experience fun. The location is superb as you can enjoy being in the middle of nature, whilst being able to drive into town within minutes. Thank you family Rier and the whole team.

Pros: The outdoor pool, facilities for kids, amazing food every evening and the staff made it unforgettable

Cons: Our rooms were in the separate building, very ckose to all facilities but the rooms were a bit old and bathroom a bit outdated. We did love our stay, if the room would have been more updated it would have been a 10

Pros: The Staff was exceptionally friendly and accommodating. Breakfast was a 10 as well.

Pros: The pool, attentive staff, parking and free local transportation

Cons: Access to the local town at night

Pros: We booked a single night, but the hotel was so amazing that we ended up upgrading our room and staying for one more night even though it challenged our schedule. Out of our 11 days trip in northern Italy, this was by far the best place we stayed at. The food, the room, the area, the view and the spa facilities simply perfect, we enjoyed every moment and strongly recommend. Thank you :)

Cons: We liked literally everything about this hotel.

Pros: Best breakfast I’ve ever had at a hotel, great wellness facilities

Cons: The dinner was terrible - cold what was supposed to be warm, overcooked meat and generally underwhelming. Very surprising given the rest of the stay was perfect and exceeded expectations, especially the fantastic breakfast.

Pros: The hotel is ruled by very kind and intelligent people so the light and kindness are everywhere here. This place is ideal for artists, writers, athletes and travelers, because there are amazing views, in-room tables, convenient for writing, a serious sports program at any time of the year and sincere people. Girls will love this place for clean and soft water, after which the skin is smoothed out, and the hair becomes silky and healthy. I am grateful for the interesting program of outdoor activities. Hiking, mountain biking and electric biking with profesional instructors are provided from monday till saturday. In addition to stunning views, you will improve your riding skills. The Alps are one of the best places to start mountain biking. Saunas deserve special mention. Two saunas have huge panoramic windows and relaxing music. A cold shower is located next to the aristocratic sauna. An ice font is provided near the rustic-style sauna. The air is saturated with aromas of oils. Visits to saunas by children under 14 years after 15.00 are not provided, but you can warm up children in the sauna at any time from 7 in the morning. There is also a hammam with 6 comfortable chairs. Beautiful views of the mountains from the pool of aluminum and glass, a length of about 20, maybe 25 meters. Uniform depth of approximately 160 cm with anti-slip bottom surface, which is undoubtedly ideal for children. The water in the pool does not smell like bleach, always at a comfortable temperature. After bathing, the fingers do not stick, which indicates the good quality of the water treatment system. One wall of the pool is completely transparent, you can see the Alps through the water column or take stunning photos. A playground with swings and an entertaining ski simulator is equipped on site. There are tennis court, mini-soccer field, table tennis, playing castle, and even a small library. Dining rooms with panoramic windows on mountain views, a restaurant and bar.

Pros: Breakfat is ok, not perfect, but it was fine. Location is ok.

Cons: Garage was dirty. And some other things were not ok. It is not done to be comfortable.

Pros: Very happy to stay at this amazing hotel, me and my parter are super happy and satisfied to have chosen this hotel. The room, the food, the property, the staff

Cons: All perfect, thank you very much.

Pros: As mostly an airbnb user, Alpin Garden Resort was a return to Hotel accommodation. This was easily the best hotel experience I have ever had, just a beautiful and exceptionally designed and appointed resort. I will definitely be returning here again.

Pros: Both breakfast and dinners were extraordinarily tasty and delicious. Al the staff members were very friendly and had a good knowledge of English. The opportunity to take a free-of-charge shuttle directly to the ski areal was really comfortable.

Cons: For some people, a longer distance to the city center may be a problem, but on the other hand you can take a bus, which stops approx. 50 m from the hotel.

Pros: It felt so comfortable! The staff was very attentive burnet never felt too much. Dinner was amazing. Everything tasted so well and the wine card had great choices. Overall amazing experience.

Cons: Wellness area choices of Saunas etc were limited.

Pros: Staff is very helpful. Very nice view from balcony.

Pros: Very good location, not far away form gondola lift and city center, just 15 minutes of walking. Warm and kind staff, food diversity for good price. Wooden, beautiful furniture. Kind, open boss Daniel.

Cons: Everything was great.

Pros: Очень гостеприимный и уютный отель. Ужины в отеле запомнятся надолго даже самому искушённому гурману. מלון מאוד ידידותי ונוח. ארוחות ערב במלון יזכרו במשך זמן רב אפילו על ידי גורמה הכי מתוחכמת. ‏Very very comfortable hotel! Great staff and location. Dinners in hotel will be remembered for a long time even by the most sophisticated gourmet.

Pros: nice and value hotel

Pros: We arrived a little late and the dinner service had finished but the staff welcomed us in to eat a five course dinner anyway! They even accommodated my dietary restrictions and adapted the dishes to be vegetarian. The following nights they remembered and also prepared vegetarian versions of everything. Some of the best coffee of our trip was here as well!

Cons: The hotel is a little outside of the main town but there is a bus stop directly in front of the hotel and they give you a complimentary unlimited bus pass at check-in.

Pros: Great staff, location, food. This was one of the best hotel stays we have had. They think of everything.

Pros: The staff are all very helpful and nice, the food was great! The room was clean and comfortable, and nothing beats the room with a balcony in this area.

Pros: Junior Suite was excellent. Recently upgraded and perfect for us and our two kids. Kids loved the pools and the playground. Excellent location - it was an easy drive to either Ortisei or Castelrotto, plus one of the hiking trails went right by the hotel.

Cons: Food was okay. Breakfast was perfect for our needs though. Some rooms still haven’t been fully remodeled. We stayed some extra nights and moved rooms. New room had remodeled bathrooms, but carpeting was still to be replaced.

Pros: Breakfast and dinner are superb. Spa area is exceptional: renovated with attitude, a lot of saunas, pools, rest areas. Special credits goes for a outdoor pool with possibility to swim from inside through sliding doors. The car to /from slopes was going very often, after phone call we were in a car after 15 minutes at the most. The family which runs the hotel is very attentive. I've lost my wallet with money and they found and returned it. Compliments on that!

Pros: stayed in Delux room and the terrace had breathtaking views. the room on the other side views where not as good, but still was very beautiful. it was kid friendly with playground for the kids and farm pets that the kids interacted it. the drives to nearby town where no longer that 1-2 hours, and we covered the major towns in the area.

Cons: the breakfast was alright. had better Italian breakfast in Tuscany. the new part of the hotel is much better that the older side (we had two rooms, one with better view than the other).

Pros: Every thing Room Furniture Food Staff

Cons: No water in the room

Pros: The location is great. The view fantastic. Well positioned to go to the Alpe di Siusi or to Val Gardena. The hotel is modern and nice. The dinner is excellent, surely above expectations.

Cons: The staff is not very good. They seems to be disorganized. I asked if the kitchen was still open to a waitress and once we sat down she told us that the chef was not taking any new order. The cleaning lady knocked and insisted in cleaning the room even if we put up the "do not disturb" sign.

Pros: Food was very good. Good selection of local wine.

Cons: Hotel is expanding, construction started at 7 am.

Pros: We loved our stay at Hotel Pinei! The hotel and all the facilities were beautiful. The staff was extremely friendly and helpful. You can tell this family run hotel takes pride in providing outstanding service to all their guests. The pool facilities were very much appreciated by my entire family. It was heated to a very comfortable temperature and was not chemically at all! Breakfast was great as well. We also ate dinner at the hotel one night and the food was very good. I highly recommend staying here if you are headed to the Dolomites!

Pros: Everythings 5s, you need a car

Cons: No heater water for drinking tea or coffee Better to make room services for breakfast and dinner

Pros: The view was amazing. And the rooms and the facilities were above average.

Cons: I have no negative comments. Everything was wonderful.

Pros: Everything else is perfect.

Cons: Would be better if there were tea bags and a kettle in the room.

Pros: Top quality food warm atmosphere

Pros: The location, 5 mins wall to center..amazing veiws on all sides. ( its on a hill top so better come up with car if your not fit :-) The wellness area, lovely pool & Silent Room with great views.

Cons: The room should be more glamorous for a 4 star hotel. Like adding a kettle & cups for in room hot drinks maker..more modern TV. & adding more fancy toiletries.. Also, a net protection behind the windows to protect from insects while opening the big windows.

Cons: Service was horrible. I have never seen pillows worse than there. Owner didn’t even want to spend a little amount of money for comfort! Hotel bus does not go to vagonette, they just throw you out somewhere in a center of Ortisei and you have to go yourself! Doesn’t pick up you back

Pros: Probably the best hotel in Ortisei. We spent 2 nights in 2 different rooms, one on the ground floor with direct access to the lawn and one on the 3rd floor with panoramic balcony. Second room was cheaper but seems even better, because of the view. You need a car to stay in this hotel, since it is located on the hill.

Pros: Everything was great! The food was delicious, the staff was very friendly with us and with our baby girl, and it was near to the super ski dolomites! We will definetly come back next year!

Pros: Cozy atmosphere, like at home, very warm service from all staff, the food at the hotel is very tasty, quality and delicious! The hotel also offers very flexibile transfer of skiers to Ortisei main lifts. All the best recommendations for this place!

Pros: Breakfast was good. And dinner was very big and tasty. Very nice athmosphire and our hotel staff was nice. Extra plus for free transfer from hotel to city of Ortisei or for skilifts and back to hotel.

Pros: Staff were great. A special mention for Martina

Pros: The owner/ staff were all super friendly and helpful. Service was excellent . Facilities were nice and food was good. It is a bit less convenient for skiing as it is outside the town and far from the lifts , but the hotel provides a free on call shuttle between 8-18 .

Pros: All the duty managers of the hotel are exceptionally warm and customer-centric. They go above and beyond in ensuring that your stay is perfect. The property & location is perfect.

Cons: Nothing at all.

Pros: Great place! Amazing facilities and friendly staff Half board was a bargain

Pros: The breakfast and dinners were outstanding. The location of the hotel to the town center of Ortisei were very convenient.

Cons: Parking was very tight and the entrance from the underground parking to the check in counter were a little confusing.

Pros: This hotel is definitely a spa hotel experience and from the moment you walk in, it feels like it. Really swanky and the rooms are fabulous. It was definitely one of the nicest hotels we stayed at on our trip. Really close to town - maybe a 10 min walk into Ortisei and had a lovely pool/gardens but no hot tub. :(

Cons: The garage was really tight - once we parked, we didn't move our car for 3 days because we didn't want to deal with having to park it again. The other thing that happened was at breakfast, they assign you a table with your room number and your last name. The first day we went to breakfast, we couldn't find our room number (among 25 tables or so) and we went to talk to the wait staff about it and they seemed annoyed that we couldn't find our table even though the one he led us to was the wrong room number (he erased it and put it back on the table). Then the second day, we went back and when we got to our table, there was another name and another room number so we spent a couple minutes searching the 25 tables again to find our card. The waiter came over to us, and basically told us in an unkind way that we would be at the same table (his tone and demeanor implying we were so stupid to think otherwise). Then he led us to our table, which had the incorrect card, and he pulled our card underneath the first card (how on earth would we know to see it there?) and said something like "See!?!? You're right here." After that experience for making feel dumb and unwelcome, we decided we would not be returning to this hotel. Which is disappointing because it really is a lovely hotel but if the staff is going to be rude to us, we can find the same sort of hotel with nicer staff elsewhere.

Pros: We booked the half board. The dinner was great. Highly recommended.

Pros: The location and cleanliness of the hotel. Private parking.

Cons: WI-FI was not so good in the room.

Pros: Very friendly staff and great food, both at breakfast and dinner. It was nice to receive a free bus ticket as part of the stay which allowed for transportation throughout Val Gardena.

Cons: The property is clean and well maintained, but a bit dated. Visiting during peak summer travel time, the hotel was nearly full. As a result, breakfast items ran out early and it took a while for them to be re-stocked.

Pros: Diner was a menu of local dishes of high quality and served very promptly. Breakfast was on par but not exceptional. Room was clean, bed slept well, shower worked ok.

Cons: Next to a connecting road so slight noise disturbance. Dated interior and tv service. Information booklet didn't mention having to notify diner attendance upfront (only for lunch), but staff was slightly unpleasantly surprised when I asked at dinner time. Kitchen has an open door connection to the dining room so all discussion and joking by staff can be overheard by the guests. Hotel is far from the village center, around 20 min walking or 10 if you take the 352 bus on the center road (not the country road, the one that connects to the main shopping street). Rooms have thin walls and doors so you can hear other guests talking, using the bathroom and tv in the background.

Pros: Big room, good wi-fi, great breakfast

Pros: Staff service location and overall vibe

Cons: Nothing

Pros: Milos the driver is a great guy. He is friendly and helped immediately when ever you called. Breakfast was good. Rooms were spacious.

Cons: The receptionist could have been way more nice. After a long drive you like to be welcomed. This was absolutely not the case.

Pros: Great big, clean room with soft sheets and comfy bed. Card for free bus very helpful. Quiet and relaxing. Great breakfast. Friendly staff.

Cons: It is on the edge of town - relying on public transport had to get two buses (170&172) from Bolzano or to Ortisei (350) and walk for ten mins with luggage. Food options limited to hotel or one place down the road unless get into town.

Cons: Hello, I don’t recommend this place! The waiter is absolutely impolite person, without any tact and any respect. I left the place in advance and regret to chose this hotel.

Pros: The location was good and the view as well

Cons: There is nothing in the room no water heater for the coffee no complimentary water in the room everything you want coffee water you have to pay for it

Pros: This hotel's location was superb, with spacious private car garage! There breakfast was not very varient but delicious and food was of a good quality. The staff were very helpful and friendly. They serve a great coffee too :-)

Cons: Nothing!

Pros: Facilities, cleanliness

Cons: The hotel changed us room without prior notification, e.g. by email before arrival. We were told that this happens with bookings via expedia and booking.com It is unfortunate that hotels use these websites for their visibility but treat clients who book through these sites worse off than the clients who contact the hotel directly. There must be some coordination issue in the kitchen/ breakfast and dining area. The waitresses are mostly occupied with cleaning the tables of those who are leaving the room rather than with serving guests their next course. We had to wait 30 minutes for a dessert one evening. Overall, the high price of the hotel does not justify these fouls.

Pros: Everything

Cons: Nothing

Pros: The whole experience was really perfect. Location, facilities, food and staff. Thank you very much for that! As a bonus the owner gave me great tips of where to go and help me a lot to increase my knowledge about the area.

Pros: Well positioned hotel close to center. Nice pool with both inside and outside parts.

Cons: Beds divided even for couples. Way to expensiv for what it is. No minibar just a small bottle of water. Old spa Breakfast ok but for the price you want better. Left feeling ripped off when i saw other places costing less and with 5star service

Pros: The location it was fine about the ski slopes, for last minute booking. Τhe staff were pleasant and helped us with any problems / queries we had. The night party with free drinks and food, once a week!

Cons: There was no elevator

Pros: Good-excellent breakfast. Nice surroundings. Room is equipped with slippers, bathrobe, towels and bottle of water. Staff is kind and friendly. At reception desk you will receive Val Gardena bus card. Earliest bus (№355) from hotel to Ortisei departures at 08:28. Last bus from Ortisei to hotel runs at 18:12. The way to the nearest ski lift takes around 15-30 minutes by bus (10-20 min bus and 5 min walk) or 10-15 minutes by car. In Ortisei car can be parked for free near Eurospar supermarket or for 8 euro near Seceda ski lift.

Cons: Had some problems with light in my room, it switched off when i plugged in an electric razor. It would be better, if breakfast started at 07:00.

Pros: very good breakfast, location is very nice

Pros: The spa was great.

Cons: The room was a big disappointment. The hotel Was half refurbished and our room was in the old section. We use to dread to go back in the room. It was not pleasant at all, tiny, old, shower was very uncomfortable and very stuffy.