Prices are in New Zealand Dollars.

Empress Inn and Suites by Elevate Rooms

6.1
Good

Based on 2,013 reviews
 
5951 Clark Avenue, Niagara Falls, ON L2G 3W3, Canada
  +1 905 356 3700
Empress Inn and Suites by Elevate Rooms - Niagara Falls, ON, Canada
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Compare vs KAYAK |
KAYAK $58
Hotels.com $58
Booking.com $59
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Good to know

Distance to city centre 0.3 km
Location rating 8.2
Nearest airport Toronto Pearson Intl
Distance to airport 78.9 km

Rooms

Check-in
Check-out

Standard rooms

$58+

Photo
Bed type
Provider
Nightly base price
IMAGE
Queen bed
$58 per night
IMAGE
Queen bed
$58 per night
IMAGE
Queen bed
$60 per night
IMAGE
Queen bed
$67 per night
IMAGE
Queen bed
$71 per night
IMAGE
Queen bed
$71 per night

Queen rooms

$59+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$59 per night
IMAGE
Unknown
$73 per night

Reviews

Traveller rating

103
192
136
111
7

Time of year

Traveller type

Show reviews that mention

+
bed bugs in 18 reviews
bed was comfortable in 20 reviews
clifton hill in 33 reviews
close to clifton in 22 reviews
coffee maker in 37 reviews
credit card in 4 reviews
falls attractions in 33 reviews
free parking in 91 reviews
fridge and microwave in 49 reviews
friendly staff in 93 reviews
good value in 16 reviews
great location in 198 reviews
hair dryer in 26 reviews
niagara falls in 44 reviews
red line in 6 reviews
room was very small in 235 reviews
tv channels in 43 reviews
tv remote in 44 reviews
value for money in 57 reviews
walk to the falls in 29 reviews
walking distance to the falls in 35 reviews
  • Poor
    Jul 2016
    2.0

    The manager and staff were very disrespectful and rude. We had confirmed a check in time of 8am days before our trip yet they denied us a room and argued with us for two hours until I called bookings.com. The room itself was cleaned quickly but not well. I would not have written a bad review if they had spoken to me with respect.

  • Mediocre
    Jun 2015
    2.5

    Bed bugs!!! and management will not take ownership

    There was abosolutely nothing to like about this place except its location. Upon check in, the room assigned to us had yellow stains on the pillow and excessive hair when comforters were lifted. I was staying with 2 kids so I had to make sure the took was super clean. Anyways, after discovering the stains and hair, I went back to the front desk and asked to have our rook changed; he immediately grabbed a couple keys and took me to a show completely opposite to us. The room as he opened had this strange odor; so I went ahead and checked the pillows and BAMM...bed bugs here bed bugs there. Bed bugs every where! The staff felt very embarrassed. Took a photo to show his boss in the morning (I did too for evidence evidence ) .

    Hmmm...bed bugs under pillows and comforters, yellow stained pillows, hair every where, cockroches under "clean" towels. The staff is extremely rude and will not take ownership of anything that may be wrong with the room.

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About

Overview

A stay at Empress Inn and Suites by Elevate Rooms places you in the heart of Niagara Falls, within a 10-minute walk of Skylon Tower and Clifton Hill. Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

6.1 Good

Based on 2,013 reviews

8.2

Location

7.9

Value

2.5

Amenities

2.3

Vibe

Check in

15:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Disabled access
ATM on-site
Room service
Casino
No smoking
Air-conditioned
24-hour front desk
Designated smoking area
Storage available
Babysitting or child care
Concierge service
Laundry facilities
Laundry service
Restaurant
Bar/Lounge
Safe
Free Internet
Pets not allowed
Parking (surcharge)
Washer/dryer available in-room
Grill
Currency exchange on-site
Golf
Airport shuttle

Photos

Empress Inn and Suites by Elevate Rooms - Niagara Falls - Bedroom All photos (44)
Empress Inn and Suites by Elevate Rooms - Niagara Falls - Balcony Balcony (1)
Empress Inn and Suites by Elevate Rooms - Niagara Falls - Bathroom Bathroom (5)
Empress Inn and Suites by Elevate Rooms - Niagara Falls - Bedroom Bedroom (13)
Empress Inn and Suites by Elevate Rooms - Niagara Falls - Building Building (2)

Location

Most popular landmarks

  • Niagara Falls Tower 277 m
  • Skylon Tower 0.4 km
  • Queen Victoria Park 0.4 km
  • Niagara SkyWheel 0.6 km
  • Ripley's Believe it or Not 0.6 km
  • Louis Tussaud's Waxworks 0.7 km

Getting Around

Niagara Falls 11.2 km
Buffalo 32.9 km
Niagara Falls 2.7 km
Niagara Falls 4.9 km

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