Prices are in New Zealand Dollars.

Empress Inn And Suites By The Falls

5951 Clark Avenue, Niagara Falls, ON L2G 3W3, Canada
+1 905 356 3700

Cheapest
rate per night

6.2

Good
based on 1,356 reviews
Empress Inn And Suites By The Falls - Niagara Falls, ON, Canada
Tue 27/7
-
Wed 28/7
Compare vs KAYAK |

Provider Nightly total
Expedia $72
Expedia $76
Travelocity $77
Expedia
Expedia
Travelocity

Good to know

Value for money

6.3

Distance to city centre

0.3 km

Location rating

7.9

Nearest airport

Toronto Pearson Intl

Distance to airport

78.9 km

Rooms available at Empress Inn And Suites By The Falls

Tue 27/7
Wed 28/7

Queen rooms

$83+

Bed type
Provider
Total stay + taxes & fees
Unknown
$83
Unknown
$90
Unknown
$97

King rooms

$116+

Bed type
Provider
Total stay + taxes & fees
Unknown
$116

Standard rooms

$72+

Bed type
Provider
Total stay + taxes & fees
Unknown
$72
Unknown
$76
Unknown
$77
Unknown
$80
Unknown
$83
Unknown
$95

Reviews of Empress Inn And Suites By The Falls

Pros

Cons

Traveller rating

4
4
4
3
6

Time of year

Traveller type

Show reviews that mention

+
room was clean in 341 reviews
location was good in 312 reviews
free parking in 146 reviews
friendly staff in 136 reviews
bed was comfortable in 115 reviews
fridge and microwave in 87 reviews
nothing good in 83 reviews
good value for money in 80 reviews
tv channels in 79 reviews
good price in 67 reviews
walking distance in 59 reviews
bed bugs in 39 reviews
clifton hill in 29 reviews
toilet paper in 21 reviews
security deposit in 10 reviews
falls and casino in 9 reviews
bathroom was dirty in 8 reviews
room was dirty in 8 reviews
tv remote was not working in 8 reviews
parking very tight in 3 reviews
  • Poor
    Jul 2016
    2.0

    The manager and staff were very disrespectful and rude. We had confirmed a check in time of 8am days before our trip yet they denied us a room and argued with us for two hours until I called bookings.com. The room itself was cleaned quickly but not well. I would not have written a bad review if they had spoken to me with respect.

  • Mediocre
    Jun 2015
    2.5

    Bed bugs!!! and management will not take ownership

    There was abosolutely nothing to like about this place except its location. Upon check in, the room assigned to us had yellow stains on the pillow and excessive hair when comforters were lifted. I was staying with 2 kids so I had to make sure the took was super clean. Anyways, after discovering the stains and hair, I went back to the front desk and asked to have our rook changed; he immediately grabbed a couple keys and took me to a show completely opposite to us. The room as he opened had this strange odor; so I went ahead and checked the pillows and BAMM...bed bugs here bed bugs there. Bed bugs every where! The staff felt very embarrassed. Took a photo to show his boss in the morning (I did too for evidence evidence ) .

    Hmmm...bed bugs under pillows and comforters, yellow stained pillows, hair every where, cockroches under "clean" towels. The staff is extremely rude and will not take ownership of anything that may be wrong with the room.

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About Empress Inn And Suites By The Falls

Overview

Located in Niagara Falls City, Empress Inn and Suites by Elevate Rooms provides complimentary wireless internet and a gym. It is close to Niagara Falls.

A variety of premium services are available for guests of Empress Inn and Suites by Elevate Rooms, such as babysitting/child services, a concierge and a currency exchange. Staff are available 24/7 and can assist with booking tours and tickets.

The hotel has 80 rooms, all of which are equipped with a variety of amenities to ensure a comfortable stay.

The location of the hotel permits easy access to many tourist attractions. Fallsview Casino Resort and Niagara River are a short walk away.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

6.2 Good

based on 1,356 reviews

5.9

Cleanliness

6.0

Comfort

3.3

Facilities

7.9

Location

Check in

15:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities at Empress Inn And Suites By The Falls

Allergy-free room
CCTV outside property
ATM on-site
No smoking
Free Wi-Fi
Babysitting or child care
Ticket service
Soundproof rooms
Restaurant
Bar/Lounge
Wi-Fi available in all areas
Internet
Daily housekeeping
Parking
Disabled access
Fax/photocopying
Fitness centre
Family rooms
Concierge service
Currency exchange on-site
Grill
Fire extinguisher
Laundry facilities
Ironing service
Laundry service
Air-conditioned
Multi-lingual staff
Safe
Airport shuttle (surcharge)
Room service
Smoke alarms
Heating
Casino
Staff follow all safety protocols as directed by local authorities
Vending machine (drinks)
24-hour front desk
Designated smoking area
Storage available
Private parking
CCTV in common areas

FAQs when booking at Empress Inn And Suites By The Falls

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Does Empress Inn And Suites By The Falls offer free parking?

Does Empress Inn And Suites By The Falls offer free airport shuttle service?

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Does Empress Inn And Suites By The Falls have a pool?

Photos of Empress Inn And Suites By The Falls

Empress Inn And Suites By The Falls - Niagara Falls - Bedroom
All photos (13)
Empress Inn And Suites By The Falls - Niagara Falls - Bedroom
Bedroom (4)
Empress Inn And Suites By The Falls - Niagara Falls - Restaurant
Restaurant (1)
Empress Inn And Suites By The Falls - Niagara Falls - Patio
Patio (1)
Empress Inn And Suites By The Falls - Niagara Falls - Bathroom
Bathroom (2)

Location

Most popular landmarks

  • Niagara Falls Tower277 m
  • Skylon Tower0.4 km
  • Queen Victoria Park0.4 km
  • Niagara SkyWheel0.6 km
  • Ripley's Believe it or Not0.6 km
  • Louis Tussaud's Waxworks0.7 km

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Hotels North America Canada Ontario Niagara Falls Empress Inn And Suites By The Falls