|Distance to city centre||0.3 km|
|Distance to airport||32.9 km|
|breakfast was good||in 49 reviews|
|clean comfy bed||in 13 reviews|
|clifton hill||in 7 reviews|
|close to clifton||in 5 reviews|
|close to falls||in 2 reviews|
|closing properly||in 5 reviews|
|falling apart||in 6 reviews|
|heated pool||in 44 reviews|
|hot tub||in 48 reviews|
|location was very good||in 56 reviews|
|mold infested||in 3 reviews|
|old building||in 14 reviews|
|painted poorly||in 4 reviews|
|parking would be included||in 21 reviews|
|reduction in rate||in 3 reviews|
|room not ready||in 13 reviews|
|room was too small||in 8 reviews|
|staff was friendly||in 42 reviews|
|wet spots||in 2 reviews|
It was a short walk to the falls.
The pool was under renovations which I was never made aware of, very dissapointing when your children get all there swim stuff on, walk across the parking lot to the main building and down a long hallway to see a room full of mattresses and furniture. Our room was not in the main building, hallways were very dirty with stained carpet, pop machine was out of order and ice machine was missing. The phone in the room didn't work, the lady at the desk said that we could sign into Netflix if we had an account which we do but, another staff member that came to give us the Roku password so we could sign into the t.v. then denied us saying it would slow down the wifi for everyone else. The channels in the guide were all wrong and there were barely any channels to watch, could only get a couple channels with extremely old shows on them.
Front desk was inconsistent in notifying guests of $15+tax parking fee, therefore we were unaware until check-out that this had automatically been added to our bill. Staff unwilling to waive this fee despite the fact that we hadn't been notified on check-in. Overpriced given that it was a Saturday in October, and we weren't able to access our room until 4pm even though check-in is at 3pm.
Room Pool Cleanliness Hidden fees
For the money this was a pretty good Hotel. It is in a great location.
Bathroom tissue holder broken. Part of hotel is a separate 2-story building, like a cheap motel. Which you would not know, until you are placed there at check in. When it gets colder, it becomes a problem if you are traveling with kids and want to use the pool. Parking is not free, but it's not uncommon for a Niagara hotel. Lesson for me to ask about these details before booking
Definitely Worth it if your on a budget
-location is perfect -complementary breakfast included and it's good! -nice staff -pool -excellent value for what you pay and get in return
-parking lot charges $15.00 daily! -room had a weird smell coming from AC unit and carpet had a big stain.
The hotel didn't have the room we reserved and ended up switching our room twice. We ended up with a room with no air conditioning the room was disgusting they only gave us a small desk top fan since the air conditioning was broken. The desk attendant was not trying to help us at all. Other people were complaining of their rooms leaking and making a reservation and the hotel did not have a room for them. I was extremely dissatisfied. Hot day in August with 2 small children with no air conditioning and lazy staff. I will never stay there again. Also WiFi was horrible we only had a couple towels in our room and the towels had stains on them. The sheets were dirty and the tub had water in it that would not drain. I was totally disgusted.
terrible place terrible staff
tub clogged w standing water, no a/c, traveling w small kids, rude front desk, no help, gross beds
Wifi was so bad we had to go to Debby's and that cost me $60.00 and breakfast was hard to get. Do not stay here. The location is good.
Don't go if you plan to get some sleep
The walls are paper thin and a group of over 20 people were having a party next door. I called down to the front desk twice and eventually the police came. When I told them that no one should have to pay for such a horrible stay...with no sleep! They told me that I could forget about not paying for the evening. Very disappointing.
Stay in comfort and convenience without breaking the budget at Quality Inn Suites. This comfortable, spacious hotel makes it easy to experience the beauty of Niagra Falls and the surrounding area. Quality Inn Suites is located within easy walking distance of the majestic Niagra Falls, in the heart of the tourist district. The hotel is near some of the area's biggest attractions, including Marineland Canada, Niagra Falls Scanlon Tower, Niagra Falls Bird Kingdom and the Canada Butterfly conservatory, as well as fantastic shops, restaurants, bars and cafes. Ample onsite parking makes coming and going nearly effortless. Quality Inn Suites feature smoke-free full sleeping and relaxing areas, outfitted with proprietary Q Beds. These sublimely cozy beds feature plush mattresses, 200-count linens and fluffy pillows, rivaling those found in the region's far more costly resorts. Rooms include flatscreen TVs, workspaces, private bathrooms stocked with all of the essential amenities, free Wifi, coffee and daily newspaper delivery. Guests can use the hotel's fitness centre, hot tub and heated pool as well as the onsite business center. The hotel is also home to a restaurant, for everything from hearty breakfasts to late-night nibbles. Free continental breakfasts, offered daily, give guests a great start to each day. Its proximity to the Scotiabank Convention Centre and the Buffalo/Niagra International Airport make Quality Inn Suites a fantastic place for business travelers as well as tourists. The location features a meeting room, for even greater convenience. A dedicated staff are on-hand to help vacationers and business travelers alike throughout their stay.
Based on 349 reviews
Policies vary by room type and provider.
|Niagara Falls||11.1 km|
|Niagara Falls||2.6 km|
|Niagara Falls||4.8 km|