Prices are in New Zealand Dollars.

Quality Inn & Suites

6.3
Good

Based on 349 reviews
 
5234 Ferry Street, Niagara Falls, ON L2G 1R5, Canada
  +1 905 374 7771
Quality Inn & Suites - Niagara Falls, ON, Canada
Check-in
Check-out
Compare vs KAYAK |
Expedia $68
Priceline $75
EasyClickTravel $84
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per night
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EasyClickTravel
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Good to know

Distance to city centre 0.3 km
Location rating 9.6
Nearest airport Buffalo
Distance to airport 32.9 km

Rooms

Check-in
Check-out

Queen rooms

$75+

Photo
Bed type
Provider
Nightly base price
IMAGE
Queen bed
$100 per night
IMAGE
Queen bed
$100 per night
IMAGE
Queen bed
$100 per night
IMAGE
Unknown
$108 per night
IMAGE
Unknown
$109 per night
IMAGE
Queen bed
$114 per night
IMAGE
Unknown
$198 per night
IMAGE
Queen bed
$75 per night
IMAGE
Queen bed
$84 per night
IMAGE
Queen bed
$92 per night

Executive rooms

$256+

Photo
Bed type
Provider
Nightly base price
IMAGE
Queen bed
$256 per night

King rooms

$148+

Photo
Bed type
Provider
Nightly base price
IMAGE
King bed
$148 per night

Standard rooms

$68+

Photo
Bed type
Provider
Nightly base price
IMAGE
Queen bed
$125 per night
IMAGE
Unknown
$146 per night
IMAGE
Queen bed
$68 per night
IMAGE
Queen bed
$84 per night
IMAGE
Queen bed
$84 per night
IMAGE
Queen bed
$87 per night
IMAGE
Queen bed
$87 per night

Reviews

Traveller rating

40
54
38
31
2

Time of year

Traveller type

Show reviews that mention

+
breakfast was good in 49 reviews
clean comfy bed in 13 reviews
clifton hill in 7 reviews
close to clifton in 5 reviews
close to falls in 2 reviews
closing properly in 5 reviews
falling apart in 6 reviews
heated pool in 44 reviews
hot tub in 48 reviews
location was very good in 56 reviews
mold infested in 3 reviews
old building in 14 reviews
painted poorly in 4 reviews
parking would be included in 21 reviews
reduction in rate in 3 reviews
room not ready in 13 reviews
room was too small in 8 reviews
staff was friendly in 42 reviews
wet spots in 2 reviews
  • Okay
    Apr 2019
    5.4

    It was a short walk to the falls.

    The pool was under renovations which I was never made aware of, very dissapointing when your children get all there swim stuff on, walk across the parking lot to the main building and down a long hallway to see a room full of mattresses and furniture. Our room was not in the main building, hallways were very dirty with stained carpet, pop machine was out of order and ice machine was missing. The phone in the room didn't work, the lady at the desk said that we could sign into Netflix if we had an account which we do but, another staff member that came to give us the Roku password so we could sign into the t.v. then denied us saying it would slow down the wifi for everyone else. The channels in the guide were all wrong and there were barely any channels to watch, could only get a couple channels with extremely old shows on them.

  • Good
    Oct 2018
    6.2

    Front desk was inconsistent in notifying guests of $15+tax parking fee, therefore we were unaware until check-out that this had automatically been added to our bill. Staff unwilling to waive this fee despite the fact that we hadn't been notified on check-in. Overpriced given that it was a Saturday in October, and we weren't able to access our room until 4pm even though check-in is at 3pm.

  • Mediocre
    Dec 2016
    4.0

    Run down

    Continental breakfast

    Room Pool Cleanliness Hidden fees

  • Good
    Oct 2016
    6.5

    For the money this was a pretty good Hotel. It is in a great location.

  • Good
    Sep 2016
    7.4

    Bathroom tissue holder broken. Part of hotel is a separate 2-story building, like a cheap motel. Which you would not know, until you are placed there at check in. When it gets colder, it becomes a problem if you are traveling with kids and want to use the pool. Parking is not free, but it's not uncommon for a Niagara hotel. Lesson for me to ask about these details before booking

  • Excellent
    Jun 2016
    9.1

    Definitely Worth it if your on a budget

    -location is perfect -complementary breakfast included and it's good! -nice staff -pool -excellent value for what you pay and get in return

    -parking lot charges $15.00 daily! -room had a weird smell coming from AC unit and carpet had a big stain.

  • Poor
    Aug 2015
    2.0

    Horrible experience

    The hotel didn't have the room we reserved and ended up switching our room twice. We ended up with a room with no air conditioning the room was disgusting they only gave us a small desk top fan since the air conditioning was broken. The desk attendant was not trying to help us at all. Other people were complaining of their rooms leaking and making a reservation and the hotel did not have a room for them. I was extremely dissatisfied. Hot day in August with 2 small children with no air conditioning and lazy staff. I will never stay there again. Also WiFi was horrible we only had a couple towels in our room and the towels had stains on them. The sheets were dirty and the tub had water in it that would not drain. I was totally disgusted.

  • Mediocre
    Aug 2015
    2.8

    terrible place terrible staff

    location

    tub clogged w standing water, no a/c, traveling w small kids, rude front desk, no help, gross beds

  • Poor
    Jul 2015
    2.0

    Wifi was so bad we had to go to Debby's and that cost me $60.00 and breakfast was hard to get. Do not stay here. The location is good.

  • Okay
    Nov 2014
    4.2

    Don't go if you plan to get some sleep

    The walls are paper thin and a group of over 20 people were having a party next door. I called down to the front desk twice and eventually the police came. When I told them that no one should have to pay for such a horrible stay...with no sleep! They told me that I could forget about not paying for the evening. Very disappointing.

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About

Overview

Stay in comfort and convenience without breaking the budget at Quality Inn Suites. This comfortable, spacious hotel makes it easy to experience the beauty of Niagra Falls and the surrounding area. Quality Inn Suites is located within easy walking distance of the majestic Niagra Falls, in the heart of the tourist district. The hotel is near some of the area's biggest attractions, including Marineland Canada, Niagra Falls Scanlon Tower, Niagra Falls Bird Kingdom and the Canada Butterfly conservatory, as well as fantastic shops, restaurants, bars and cafes. Ample onsite parking makes coming and going nearly effortless. Quality Inn Suites feature smoke-free full sleeping and relaxing areas, outfitted with proprietary Q Beds. These sublimely cozy beds feature plush mattresses, 200-count linens and fluffy pillows, rivaling those found in the region's far more costly resorts. Rooms include flatscreen TVs, workspaces, private bathrooms stocked with all of the essential amenities, free Wifi, coffee and daily newspaper delivery. Guests can use the hotel's fitness centre, hot tub and heated pool as well as the onsite business center. The hotel is also home to a restaurant, for everything from hearty breakfasts to late-night nibbles. Free continental breakfasts, offered daily, give guests a great start to each day. Its proximity to the Scotiabank Convention Centre and the Buffalo/Niagra International Airport make Quality Inn Suites a fantastic place for business travelers as well as tourists. The location features a meeting room, for even greater convenience. A dedicated staff are on-hand to help vacationers and business travelers alike throughout their stay.

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

6.3 Good

Based on 349 reviews

9.6

Location

7.4

Service

1.8

Vibe

0.6

Amenities

Check in

16:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Complimentary breakfast
Internet
Wi-Fi
Hot tub
Indoor pool
Air-conditioned
24-hour front desk
Sauna
Fitness centre
ATM on-site
Business centre
Laundry facilities
Meeting/Banquet facilities
No smoking
Express check out
Hairdryer
Pets not allowed
Parking (surcharge)
Lift
Currency exchange on-site
Bicycle hire
Restaurant
Cable or satellite TV
Storage available

Location

Most popular landmarks

  • Niagara Falls Tower 349 m
  • Niagara SkyWheel 0.5 km
  • Queen Victoria Park 0.5 km
  • Ripley's Believe it or Not 0.5 km
  • Skylon Tower 0.5 km
  • Louis Tussaud's Waxworks 0.5 km

Getting Around

Niagara Falls 11.1 km
Buffalo 32.9 km
Niagara Falls 2.6 km
Niagara Falls 4.8 km

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