Broadway Plaza Hotel

Reviews

Pros

"Clean and large rooms, good breakfast." (in 71 reviews)

"Amazing location in Manhattan." (in 71 reviews)

"The Friendly, professional and Helpful staff." (in 62 reviews)

Cons

"Breakfast area too small" (in 4 reviews)

Show reviews that mention

+

view of the empire

empire state building

new york

breakfast room

close to times square

area too small

close to subway

pastries and bagels

big room

great location

complimentary breakfast

helpful staff

total dump

hotel is a little

great view

bit crowded

comfortable bed

Poor

Jun 2017

2.0

Rude staff. Overbooked/ room not avail . Total gulp

First of all this is not a classy place as the pictures might suggest . Its a former short stay , literally , pretending to now be a boutique hotel complete with a glowing sign, a facade covered in tacky blue neon lights and a total dump off lobby. When I arrived I was shocked - nothing like photos . Perhaps for the best when I arrived it was somehow overbooked ... yes after a 14 hour flight I was told they didn't have a room for me . Front desk staff was vile and rude . Not apologetic and rude . Did nothing to help . Don't stay at this horrible place .

First of all this is not a classy place as the pictures might suggest . Its a former short stay , literally , pretending to now be a boutique hotel complete with a glowing sign, a facade covered in tacky blue neon lights and a total dump off lobby. When I arrived I was shocked - nothing like photos . Perhaps for the best when I arrived it was somehow overbooked ... yes after a 14 hour flight I was told they didn't have a room for me . Front desk staff was vile and rude . Not apologetic and rude . Did nothing to help . Don't stay at this horrible place .
Excellent

May 2017

10.0

Graduation stay

Everything! It was one of the nicest (if not the nicest) hotels we have ever stayed in. I loved the layout of the room. It made it feel homey not just another hotel/motel room!

Small breakfast room!
Good

Feb 2017

8.0

Good Hotel, would stay again

Perfect location for where I needed to be. Quick check-in and check-out. Comfortable bed/linens/pillow. Nice windows, sunny.

Way too noisy. Was on 2nd floor, heard traffic and music from the club next door all night. Had to sleep with headphones on to drown out the noise. No curtains or blackout shades on the windows. With two walls being filled with windows, the blinds did nothing to block out all the street lights and signage outside. I would stay again but only if on a much higher floor and on the back side of building. (or bring a sleep mask)
Excellent

Nov 2016

8.2

great location.

loud neighbors.
Good

Dec 2015

8.0

No mini fridge
Good

Nov 2014

7.1

Locations was fantastic

Free breakfast was difficult, the 4th floor was too cramped I could not even try the food
Good

Oct 2014

8.0

Staff were extremely friendly and helpful. Bathroom was well equipped and good sized for this price range hotel. Room was fairly quiet.

Breakfast choices were very limited and unhealthy. Elevators were not very functional.

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