|"Friendly staff and great location!"||(in 333 reviews)|
|""Great place, great location, friendly staff.""||(in 291 reviews)|
|"The free breakfast was delicious!"||(in 377 reviews)|
|"Horrible service room wasn't clean"||(in 42 reviews)|
|"This hotel is terrible all round."||(in 57 reviews)|
|"Lifts Plastic cutlery for breakfast"||(in 22 reviews)|
|breakfast was good||in 917 reviews|
|great location||in 844 reviews|
|friendly staff||in 715 reviews|
|times square||in 363 reviews|
|hotel was clean||in 303 reviews|
|room was a good||in 165 reviews|
|long time||in 149 reviews|
|plastic cutlery||in 128 reviews|
|bed was comfortable||in 95 reviews|
|rooftop bar||in 95 reviews|
|slow elevators||in 91 reviews|
|bus terminal||in 88 reviews|
|port authority||in 44 reviews|
|empire state||in 37 reviews|
|new york||in 28 reviews|
|long lines||in 24 reviews|
|square and broadway||in 24 reviews|
Room was clean and large to fit a few more colleagues. Front desk was very hospitable and available 24 hours a day.
Doesn't typically respond to the Marriott Bonvoy mobile app front desk chat in a timely fashion. Pray that you have a high floor or that you have 4PM late checkout because those wait times for an elevator will make you want to take the stairs (which you also wouldn't want to take because the exit isn't the lobby. I learned that the hard way.)
The coffee is too hot
The room was clean and the staff was friendly. The continental breakfast was nice and the line went quickly even though it was busy
The wait for the elevator was a little long but to be expected with a busy hotel.
Attentive staff but not a great facility or location
Very attentive staff - super people Nice breakfast layout and variety Decent sized gym
VERY noisy location across the street from Port Authority Bus Terminal - not the hotel's fault, but I normally am not kept up by outside noise and in this case I was despite a high floor Small rooms & generally tight space Building & facility is quite dated and old - well-kept considering but definitely not modern
3 elevators and only one worked, two sometimes, ridiculous wait times, stuffed lobby
The facilities were clean, the staff was helpful, but.....
The elevator was just two, instead of three (one of them was out of order). This is New York City, in Manhattan, in the holiday season, there were 32 stories, with 4 rooms per floor, so you can imagine. Also the breakfast was good, but there was too little space for this building...
Great value for the location
Hotel was great location, clean and spacious room for Manhattan.
The staff was discombobulated and one shift didn't seem to know what the other shift was doing. We were locked out of our room twice because they mixed up our reservation even though it was pre-paid. Each time it happened requiring is to come to front desk immediately and disturbing our morning like it was our fault. They couldn't seem to wrap their heads around a simple reservation and the inconvenience they were causing. No apologies for it either. If this had not happened, this would be the best hotel in Manhattan.
Great value for this area of Manhattan.
Staff didn't seem to communicate between one shift and the next. They confused and crossed our reservation and double charged us making us get three sets of re-keyed room keys. Pain in the total a$$.
A one night stay
Staff was very friendly, it was in close proximity to GCT, price was reasonable, room was clean and comfortable
Construction on the street was a bit disruptive for sleeping. Reserved a room with a King bed, but was stuck with a double
Close to all the possible scenic spots + bus/train station
Long line on breakfast and only 3 elevators for all the floors ( 32 floors with atleast 5-7 rooms in each floor).
Excellent place to Stay in Times Square
The staff was super helpful and the rooms were very clean and nice. The breakfast was great and there was plenty of food. The location is excellent. You can easily walk to any location in Times Square and we enjoyed the fact that the hotel was not on a busy street, so street noise was extremely low. I would highly recommend this hotel.
There was a lot of traffic in the lobby in the evening because of a hot new club "The Sky Room" that is on the top of the hotel. However, the Sky Room staffing did an EXCELLENT job of getting hotel guests on the elevators before the club hoppers. We also were never disturbed by the club in the slightest. This isn't really a negative comment :)
Great Stay overall
Location was perfect, price was affordable, room was clean and comfortable, Skyroom rooftop bar was fantastic.
Staff was a bit brusque, room was small and cramped ( first time staying in NYC)
The Fairfield Inn & Suites New York Manhattan/Times Square is centrally located in the heart of Manhattan, just steps from all the lights and entertainment of Times Square. Guests can visit the Natural History Museum and Bryant Park, or hop a subway to Freedom Tower, the Statue of Liberty, and other New York City attractions. This hotel is also just minutes from Carnegie Hall, Broadway theaters, and Penn Station.
The Fairfield Inn & Suites New York Manhattan/Times Square features a rooftop bar that sits 34 floors above New York City, along with a fitness center that features modern equipment and facilities. The hotel also provides complimentary breakfast and WiFi for guests during their stay. Pet-friendly accommodations are available at this non-smoking hotel, which offers a total of 240 guest rooms and suites. Valet parking is available for a fee, and the hotel offers complimentary WiFi and wired Internet throughout the building.
The front desk offers concierge services, car rentals, limousine service, and laundry and dry cleaning service for guests, and is available 24 hours a day. There are also accessible guest rooms at this hotel. All rooms include flat-screen TVs with premium channels, signature premium bedding, dedicated work desks, in-room coffee service, and private baths with modern fixtures and deluxe amenities. The hotel also offers a sports bar and lounge for guest dining and entertainment, as well as a staffed business center. LaGuardia Airport is about 10 miles from this hotel, and Newark Liberty International Airport is about 14 miles away. The hotel does not provide shuttle service.
based on 3,690 reviews
Policies vary by room type and provider.
Guests with existing Fairfield Inn & Suites by Marriott New York Manhattan/Times Square reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at Fairfield Inn & Suites by Marriott New York Manhattan/Times Square for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Fairfield Inn & Suites by Marriott New York Manhattan/Times Square is located at 330 West 40th Street in Hell's Kitchen, 0.4 km from the centre of New York. Times Square is the closest landmark to Fairfield Inn & Suites by Marriott New York Manhattan/Times Square.
Check-in time is 16:00 and check-out time is 12:00 at Fairfield Inn & Suites by Marriott New York Manhattan/Times Square.
Yes, Fairfield Inn & Suites by Marriott New York Manhattan/Times Square offers free Wi-Fi.
No, Fairfield Inn & Suites by Marriott New York Manhattan/Times Square does not offer free parking.
No, Fairfield Inn & Suites by Marriott New York Manhattan/Times Square does not offer free airport shuttle service.
Fairfield Inn & Suites by Marriott New York Manhattan/Times Square is 10.3 km from New York LaGuardia.
Yes, Fairfield Inn & Suites by Marriott New York Manhattan/Times Square is a pet-friendly hotel.
No, Fairfield Inn & Suites by Marriott New York Manhattan/Times Square does not have a pool on-site.
Fairfield Inn & Suites by Marriott New York Manhattan/Times Square has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.