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DoubleTree by Hilton New York Times Square West
4 stars

DoubleTree by Hilton New York Times Square West

350 West 40th Street, New York, NY 10018, United States
New York, NY
See location+1 212 607 8888
From
$47
Cheapest

rate per night

7.0
Good
based on 7932 reviews
7,932 reviews

Photos of DoubleTree by Hilton New York Times Square West

Overview

Rating
Welcome to DoubleTree by Hilton Hotel New York - Times Square West, just steps from the Broadway Theater District. Along with stunning views of the Empire State Building, our New York Times Square hotel offers an enviable location near Rockefeller Center, the Chrysler Building, Madison Square Garden and other iconic attractions. The Port Authority Terminal is moments away, and the Jacob Javits Center is a short walk – perfect when visiting for a convention. Our friendly staff looks forward to welcoming you with a signature warm chocolate chip cookie at check-in. Settle into a guest room with a 40-inch HDTV, premium cable, coffeemaker and well-equipped workspace. WiFi access keeps you connected and blackout curtains ensure a great night’s sleep. Upgrade for a higher floor, prime city views, satellite TV and a walk-in shower. For memorable Times Square dining, visit our Magnolia Restaurant for delicious American favorites all day, or unwind in the rooftop lounge with live music and unobstructed views over Manhattan. Relaxing in your room? Call on room service for a tasty meal delivered to your door. Keep up with work in the 24-hour business center, and burn calories in the complimentary fitness center. We offer 1,000 sq. ft. of stylish New York City meeting space for your next small meeting or social event.
Rating
7.0
Good
Based on 7,932 verified guest reviews

Latest deals for DoubleTree by Hilton New York Times Square West

Fri 24/1
Sat 25/1
King room
1 king bed
bed type unknown
1 king bed
Queen room
bed type unknown
Double room
bed type unknown
bed type unknown
2 double beds
Standard Room
1 king bed
1 king bed
2 double beds
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at DoubleTree by Hilton New York Times Square West

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Car hire
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Express check-out
  • 24-hour front desk

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Food can be delivered to guest accommodation
  • Coffee machine

Basics

  • Wi-Fi available in all areas
  • Internet
  • Wi-Fi
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Allergy-free room
  • No smoking

General

  • Family rooms
  • Soundproof rooms
  • Telephone
  • Storage available

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Family friendly

  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Parking and transportation

  • Parking
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • TV

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Evening entertainment
  • Night club

Bathroom

  • Hairdryer

Outdoor

  • Terrace/Patio

Fitness

  • Fitness centre

Reviews of DoubleTree by Hilton New York Times Square West

7.0
Good
7932 verified ratings
Wonderful
2148
Very good
1549
Good
1483
Okay
830
Fair
729
Mediocre
424
Poor
769
Guests say
Guests generally appreciated the hotel's location, noting its convenience for transport and attractions. While many reviews highlighted the cleanliness of the hotel and the friendliness of the staff, there were significant complaints regarding the service, particularly related to room size and amenities. Several guests expressed dissatisfaction with the small rooms and issues with the shuttle service, leading some to leave the hotel early despite positive aspects.
AI-generated from customer reviews
Location9 out of 10
Cleanliness8 out of 10
Value for Price7.5 out of 10
Service2 out of 10
Room Size1.5 out of 10
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6.0
Okay
Christa, Sept 2024
Location is okay - next to Port Authority, and close to subway. Very easy to get around the city from this location. Room was extremely small, but manageable. Had to wait forever in the morning to get an elevator. Very busy hotel and only four elevators. Had to wait over 15 minutes to get down to the lobbyist mornings.
6.0
Okay
Mathew, Jul 2023
I feel I need to lower my expectations on the Hilton brand. This is the second time I booked a Hilton-owned hotel through their app and arrived to find what is basically an old motel with the Hilton name slapped on it. The bathroom door particle board was disintegrating, the towels had ragged thready edges and were quite threadbare in places, the elevators were in disrepair... overalll, for nearly...
Read more
4.0
Mediocre
Caroline, Dec 2021
Very bad. Elevators were not functioning correctly our whole stay and there was 15+ floors, broken bathroom door and broken safe cabinets.
2.0
Poor
Anonymous, May 2021
Pros (+) Room itself was clean and fine for what I reserved
Cons (-) On checking, I was initially charged $350 for my $200 room. It took a bit of effort to convince the one person behind the desk that he was overcharging me, including producing a printout of the reservation. Check-in was a 40 minute wait - at midnight. "City view" delivered - there was a fake facade 20' from my window on the second floor that I was looking at the inside of, with another tall buildi...
Read more
2.0
Poor
Anonymous, Apr 2021
Pros (+) Good location.
Cons (-) Please call to discuss thank you.
2.0
Poor
Daniel, Apr 2021
Pros (+) Nothing
Cons (-) Everything
8.8
Very good
Kathlene, Feb 2020
Pros (+) The staff were very accommodating and friendly!
Cons (-) Explain the roof access. Both elevators did not go to the roof deck.
10
Wonderful
Alexander, Nov 2019
Pros (+) Rooms are more spacious compared to many other Midtown Manhattan hotel rooms. This is the best value for every dollar you spend!
10
Wonderful
Anonymous, Feb 2019
Pros (+) They gave us free cookies on Valentine’s Day. The bed was super comfortable. The bathroom was clean and the shower was hot. There are so many great restaurants around. I was able to hook my laptop up to their tv using an hdmi chord so i could watch whatever I wanted. Great location and great price. I would definitely stay again.
Cons (-) The room was cold and the heat kept turning off. Eventually the room warmed up. But if they are expecting guests they should have the heat on. I also wish that the room had a mini fridge. Besides those things I had a fabulous stay.
8.8
Very good
Joel, Oct 2018
Pros (+) Clean and modern
Cons (-) Extremely noisy, walls and doors were paper thin. Could hear every noise in the hall

Location

350 West 40th Street, New York, NY 10018

What's nearby

  • Times Square0.7 km
  • Broadway0.8 km
  • New York Public Library1 km
  • Bryant Park1 km
  • Empire State Building1.1 km
  • Rockefeller Center1.2 km
  • Museum of Modern Art1.4 km
  • High Line1.4 km
  • Grand Central Terminal1.4 km
  • Fifth Avenue2.4 km
  • Frick Collection2.7 km
  • Washington Square Park3 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about DoubleTree by Hilton New York Times Square West

Low season

January

High season

December

Average price (weeknight)

$408
Cheapest month to stay with an average 31% drop in price.
Most expensive month to stay with an average 22% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at DoubleTree by Hilton New York Times Square West

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at DoubleTree by Hilton New York Times Square West

  • If you’re after a cheap room at DoubleTree by Hilton New York Times Square West, then you should consider staying during the low season. The cheapest deals can generally be found in January and August.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at DoubleTree by Hilton New York Times Square West, plan to stay on a Tuesday or Thursday. The most expensive day is usually Monday.
  • The cheapest price a room at DoubleTree by Hilton New York Times Square West was booked for on KAYAK in the last 2 weeks was $269, while the most expensive was $269.
  • How long should you stay at DoubleTree by Hilton New York Times Square West? KAYAK users usually book their rooms here for 3 days.
See more tips

FAQs when booking at DoubleTree by Hilton New York Times Square West

  • What facilities are available for guests with disabilities at the Double Tree by Hilton New York Times Square West?

    You can choose from several rooms at the hotel, some of which have hearing assistance facilities and include city views. This includes notification devices for the doorbell or knocking, visual alarms and incoming telephone calls for your convenience. Other facilities in rooms include accessible roll-in showers, adjustable desk chairs, Braille room numbers and various audio and strobe alert systems. The entire hotel is wheelchair accessible, and a lift is available to reach upper floors. Accessible parking is also available on-site.

  • What type of entertainment can I find at the Double Tree by Hilton New York?

    The hotel offers live music at the rooftop bar, where you can relax with a drink on the terrace and enjoy the panoramic city views over Times Square and the Manhattan district. Live sports events are also broadcast here, and ticketed stand-up comedy events and live DJ sets regularly take place in the nightclub lounge area. You can also have tickets arranged through the hotel at the relevant charge for shows or nearby attractions.

  • What connections to the airport are located near the Double Tree by Hilton?

    You have several train stations within easy reach of the hotel, including Grand Central, Penn Station and Times Square Station all within a 20-minute walk, where you can find regular airport connections. From Grand Central Station, the subway train will get you to New York Airport (JFK) in just under an hour at a cost of around $11 (£8). A car hire facility is available at the hotel, so if you are driving, you can reach both La Guardia Airport (LGA) and Newark Airport (EWR) within around a 30-minute drive.

  • What facilities can I find at Double Tree by Hilton New York Times Square West for my dog?

    The Double Tree by Hilton offers pet-friendly rooms, which includes dogs and cats. This service is available at an extra charge, and you can request the appropriate accommodation with your booking. If you are travelling with a service animal, however, no fees apply in this case. Pet bowls are supplied.

  • What type of business amenities can I find at the Double Tree by Hilton New York Times Square West?

    You can find private or street parking available nearby if you are driving. The hotel also offers a car hire service. A 24-hour business centre is available with fax and photocopy facilities, and there are three meeting and banquet rooms that can be hired for corporate events and functions for up to 75 people. It is also possible to hire the rooftop bar lounge for your occasion. Porter and laundry services are also offered, as well as newspapers and room service.

  • What amenities are available for children at the Double Tree by Hilton Times Square?

    Family rooms are available and feature TVs with children’s network channels. You can find children’s menus and and a kid-friendly buffet service in the restaurant. Cots are free of charge and can be made available for your room on request. Every child will be welcomed with the hotel's signature chocolate chip cookie.

  • What type of fitness facilities can I find at the Double Tree by Hilton New York?

    You can find a fitness centre in the hotel, which includes a gym and workout room accessible to all guests. The hotel can also arrange cycling or walking tours for you at an extra charge.

  • Where is DoubleTree by Hilton New York Times Square West located?

    DoubleTree by Hilton New York Times Square West is located at 350 West 40th Street in Hell's Kitchen, 0.4 km from the centre of New York. Times Square is the closest landmark to DoubleTree by Hilton New York Times Square West.

  • When is check-in time and check-out time at DoubleTree by Hilton New York Times Square West?

    Check-in time is 15:00 and check-out time is 12:00 at DoubleTree by Hilton New York Times Square West.

  • How far is DoubleTree by Hilton New York Times Square West from the airport?

    DoubleTree by Hilton New York Times Square West is 2.9 km from New York Skyports SPB.

  • How does KAYAK find such great DoubleTree by Hilton New York Times Square West hotel deals?

    KAYAK scours the web for all room deals available at DoubleTree by Hilton New York Times Square West in New York and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at DoubleTree by Hilton New York Times Square West and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for DoubleTree by Hilton New York Times Square West.

See more FAQs

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