Good to know
|Distance to city centre||3.9 km|
Time of year
Show reviews that mention
|breakfast is delicious||in 5 reviews|
|comfortable bed||in 14 reviews|
|decor is minimalist||in 2 reviews|
|desk staff||in 56 reviews|
|drawer space room||in 5 reviews|
|excellent hotel||in 21 reviews|
|excellent service||in 8 reviews|
|french doors||in 8 reviews|
|great location||in 38 reviews|
|lobby||in 10 reviews|
|nice staff||in 41 reviews|
|prince street||in 8 reviews|
|restaurant at the hotel||in 13 reviews|
|sheets to the towels||in 6 reviews|
|small room||in 37 reviews|
|stationery||in 2 reviews|
|value for the money||in 8 reviews|
The best service in Manhattan. When you call for anything at all a staff member is at your door almost before you hang up the phone. Always courteous and respectful.
Front desk ,restaurant and porters were wonderful Location great. Extremely clean. Restaurant food fantastic.
Noise the worst I have encountered in 20 years of travelling, and I travel all over the world every week. Unfortunately we were opposite the lift (I mean literally opposite) but this wasn’t the main problem. The house keeping staff started shouting, singing and crashing around from 8:00 in the morning until the evening right outside our door. We were also opposite the door they came in and out of and they used to congregate right outside our door, laughing and chatting, 5 at a time. No matter how many time I asked them if they could be quite they ignored it. In fact they were actually very rude and just laughed and dint move. This is not what I would expect from a hotel ,especially not the Mercer at $5000!! For a week. Also, one point to note ( I take some responsibility for this, and not checking) Our room was tiny ,there was barely any room between the bed and the TV and no where to really open the suitcase. The bed was tiny and also the bathroom. I know not all the rooms are like this but wanted to make people aware.
Very nice amenities, stylish, very clean, great service, fantastic location. Rooms quite spacious for NY standards.
The location is very good. Staff is professional.
The property is generally "tired". Surfaces are scratched, worn and stained. Cleaning seems superficial. Dust in corners and under furniture. Light switches filthy.
Nice staff. Helpful.
Far too expensive for nothing special.
The Mercer is SoHo's foremost luxury hotel, offering 74 guest rooms on six floors of a landmark Romanesque revival building in one of New York's most exclusive neighborhoods. The first hotel to offer an authentic taste of loft living, The Mercer is both home and hotel.
based on 518 reviews
Things to know
- Friendly service
- Friendly atmosphere
- Professional service
Policies vary by room type and provider.
Reviews about The Mercer
Most popular landmarks
- Washington Square Park 0.6 km
- One World Trade Center 1.8 km
- National 9/11 Memorial & Museum 1.9 km
- Brooklyn Bridge 2.2 km
- Wall Street 2.2 km
- High Line 2.6 km
|New York LaGuardia||12 km|
|New York - Penn Station||2.9 km|
|Secaucus Junction, New Jeresy||7.6 km|