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Hotels near Nashville Airport

Hotels near Nashville Airport

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Nashville Intl (BNA) - Nashville, TN, United States
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Best hotels near Nashville Airport

Cleanliness
9.2
Comfort
9.2
Facilities
8.8
Location
9.2
Overall
9.2
Overall 9.0 Excellent
Based on 1,012 reviews
Cleanliness
9.2
Comfort
9.2
Facilities
8.8
Location
9.2
Overall
9.2
Cleanliness
10.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.2
Location
9.1
Services
9.0
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
9.5
Comfort
9.3
Facilities
9.3
Location
9.5
Overall
9.5
Cleanliness
9.2
Comfort
9.2
Location
9.2
Overall
9.8
Services
9.1
Cleanliness
9.4
Comfort
9.4
Facilities
8.0
Location
9.3
Overall
8.0
Cleanliness
9.3
Comfort
9.1
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
9.1
Comfort
8.9
Location
8.9
Services
8.6
Staff
8.8

Good 7.0
Pros: the food was good. the service was excellent
Cons: our room had broken pieces of glass stuck on the carpet in different places by our bed.
Excellent 10.0
We had to stay 1 night to meet up with our daughter, and needed a place to stay which offered airport shuttle. When we called to pick us up, they were there promptly even though it was before check in time. Everyone was friendly/helpful. We also choose the motel based on other reviews, and we also add our high recommendation to anyone considering a motel in this area. Thanks for a great night.
Excellent 8.0
Pros: staff was courteous and room was clean, they had a good breakfast too
Cons: nothing
Excellent 10.0
Pros: all was great
Excellent 10.0
Pros: Breakfast was great and the cocktail in the afternoon was a very nice surprise!!
Excellent 9.0
Pros: Clean. Good location
Excellent 10.0
Pros: Staff, cleanliness, food, location.
Excellent 10.0
Very clean which is my number one requirement. Comfortable beds and pillows which are very important as well when you have been on the road all day. Wonderful breakfast with lots of choices, convenient access to the interstate. Would definitely stay again.
Excellent 10.0
Pros: Wonderful meals and very helpful staff.
Cons: No
Excellent 10.0
Pros: The room was very clean and comfortable. Pool was wonderful. We wanted to stay close to the airport and it is a perfect location. We highly recommend the hotel. A+
Excellent 10.0
Pros: The staff are cordial and I love the free breakfast and dinner with alcoholic drinks their staff are super quick at making you your favorite drinks and food was great too!!
Cons: I liked everything about this hotel and will definitely use them again
Excellent 10.0
Pros: Drury Inn has evening snacks, hot breakfast, clean rooms, comfortable beds, and friendly staff.
Good 6.0
Pros: The kickback time in the evening was really awesome! I haven¿t been to a hotel that had a free meal and drink like this in the evening so we really thought that was a nice perk!
Cons: I wish there was someone watching over the pool more, parents left their kids unattended and they were taking up the whole pool area making it not a pleasant experience for the rest of the guest there.
Excellent 10.0
Pros: The staff were wonderful and the free breakfast and dinner was a super addition!
Cons: The hot tub needed to be a little bigger and the jets need to be stronger too.
Excellent 10.0
Very clean, great staff, you can always count on DRURY.
Excellent 9.0
Pros: Proximity to the airport, the free shuttle to and from the airport, the free hot daily breakfast, the free 5:30pm kickback, and the location of the room I stayed in was perfect.
Cons: The hot breakfast should include bacon.
Excellent 10.0
Pros: Can¿t believe a hotel offers a full dinner!
Cons: Nothing to dislike.
Excellent 10.0
Pros: Cleanness and the food was great
Cons: No
Excellent 9.2
This was a well located stop for the night. The evening meal and drinks are always welcome after a day in the road!
Excellent 10.0
Pros: Great hotel, friendly staff, and comfortable beds. The best was the complimentary breakfast and the 5:30 to 7:30 kickback. The food was good and so were the drinks. It was close to downtown and many other attractions. Overall, we had a great experience.
Excellent 10.0
Everything you need for a stay. I just wish some humans were trained better when out in public.
Good 6.0
Pros: Location
Cons: Rooms seemed very small
Excellent 10.0
Cant say enough. Extremely clean, great meals, great staff and room. I took the locations to go cross country and plan on using this chain as our mainstay when we travel. Extremely impressed!
Okay 4.0
Pros: Warm breakfast
Cons: Did not clean room properly
Poor 1.0
Pros: Nothing
Cons: Very rude staff gave my room away and had to find another hotel for my family of 5. Hotel smelled bad in the lobby as well like sewage .
Okay 5.0
Pros: Breakfast & happy hour
Cons: Kinda run down. Older, location had some fast food Waffle House across street, didn¿t seem Safe.
Good 7.0
Pros: Location was great!
Cons: The pool/hot tub was dirty! The hot tub should have been put out of service. Jets didn't work, water was very dirty and unsanitary. They allow little kids in the hot tub and the parents don't supervise them.
Excellent 10.0
Great location, staff, free foods, and everything! I love it! Not to mention the room is huge and they are budget friendly!
Good 7.0
Pros: Breakfast and dinner along with the staff.
Cons: The bed was super uncomfortable
Mediocre 3.0
Pros: Location
Cons: The elevator next to my room was broke. Had to carry my luggage and newborn with a c section incision down 4 flights of stairs. Room didn’t have a coffee machine. I had to ask for everything as there was nothing in my room, no comforter, no
Good 7.0
Pros: Easy access to anywhere
Cons: Found hairs in the shower n bathroom, room had a musty smell
Good 6.0
Pros: I like Drury and stay there often.
Cons: an employee hounded us about wearing our masks and we had just stayed at a different Drury and had an excellent stay but this guy was just all over us about we have to have our mask on and it felt weird having him stare at us to make sure we comply
Poor 1.0
Pros: Staff were very helpful We had lots of issues and they tried to make it better.
Cons: We changed rooms 3 times. The first room had a horrible smell. The second room had some tiny bugs and the toilet broke. The 3rd room had a broken toilet, hair in the tub and two dirty face towels in the tub from previous guests.
Mediocre 2.0
Pros: Location
Cons: By far the worst Drury we have ever stayed in. Customer service was basically non-existent, the 5:30 kickback was not happening, when I called them earlier they said that it would be. Air conditioner did not work in our room pool area was filthy
Good 6.0
Pros: Conveniently located close to the airport
Cons: Very dated. Staff was not so nice.
Good 6.0
Pros: Proximity to airport
Cons: A housekeeping oversight - hand towels and wash cloth were missing. We had to call and ask for them. Also, it would have been nice to have an alternative coffee option since we were unable to use the in room coffee maker.
Mediocre 3.0
Pros: The bed was very comfortable.
Cons: There was some kind of convention for girls and the hotel was packed with them. They were running through the halls at all hours, the families overwhelmed the dinner, drinks, and breakfast and they closed before we could even get in. The pool was trashed
Okay 5.0
Pros: complimentary breakfast - shuttle service to and from airport
Cons: stayed in queen suite in 2017 - chose queen suite this trip - room not as spacious
Mediocre 3.0
Pros: Nothing
Excellent 10.0
Pros: Clean, good food, nice staff.
Cons: You need some flavored creamers for the coffee.
Good 7.0
Pros: Easy to find, friendly staff, check in was fast and easy.
Cons: No.
Good 7.0
Pros: I was impressed with its cleanliness. The bathroom especially was nice and clean and the linen in the bedroom.
Excellent 10.0
Pros: We were in town for a short trip we are first time visitors at Drury Inn and were amazed at this hotel! Super amazing friendly staff great food and relaxing room will definitely use this hotel chain again
Cons: Having to go home ;)
Okay 5.0
Pros: On the phone they told me we could park and ride the shuttle to the airport but when we checked in they said that we could not , due to construction. This cost us at least $40 in parking fees. We also had ladybugs all over our room and we were unable to
Cons: Turn some lights off in our room- which affected our sleep. The front desk last was very nice and tried to turn off lights too, but was unable- we ended up placing towels over the light fixtures
Excellent 10.0
Pros: Location, Customer Service, room quality and buffets were excellent. Staff was especially helpful and had great attitudes.
Cons: Nothing.
Okay 4.0
Pros: Location
Cons: I booked 2 rooms and one room was ready at check in but was told the other room wasn't but that it would be ready in 20/30 minutes. Well 2 hours later we finally got in the room. Very bad communication betweeen cleaning staff and front desk.
Okay 5.7
Pros: Staff was great, very friendly, Jon was the best. Food was good and the drinks are always nice.
Cons: Beds were very uncomfortable for me, way to soft and sunk in. Bathroom door doesn't lock refrigerator was tiny compared to other hotels of this kind I have stayed in. At over $200 a night I expected better.
Excellent 10.0
Pros: All in Complimentry Benefits.
Cons: We booked for two nights and enjoyed our nights and had planned to be in the area for 7 days. We inquired to stay an additional 5 nights and the rates available were up about 25% higher. We ended up booking somwhere else for 5 nights right next door. Still highly recommend staying at hotel if you are haapy with price.
Drury Inn & Suites Nashville Airport - Nashville
Rated no. 1
9.0
Excellent 9.0
Based on 1,012 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
8.7
Overall 8.8 Excellent
Based on 1,150 reviews
Cleanliness
9.1
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
8.9
Location
8.9
Services
8.7
Staff
8.9
Cleanliness
10.0
Comfort
8.0
Facilities
4.0
Location
6.0
Overall
6.0
Cleanliness
8.0
Comfort
8.6
Facilities
8.0
Location
8.0
Overall
8.6
Cleanliness
9.2
Comfort
9.1
Location
9.0
Services
8.9
Staff
9.1
Cleanliness
9.2
Comfort
9.3
Location
9.0
Services
9.1
Staff
9.1
Cleanliness
9.2
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
8.5
Cleanliness
9.0
Comfort
8.7
Location
8.7
Services
8.6
Staff
8.7

Excellent 10.0
Pros: always been clean and very enjoyable
Cons: we don’t have any complaints on this location.
Excellent 10.0
Pros: 1 mile from the airport. Rooms were nice. Breakfast bar was ok (just not a big continental breakfast guy)
Excellent 10.0
Pros: quiet
Cons: n/a
Good 7.0
Pros: Great location and nice rooms
Cons: the bed was very hard
Excellent 8.0
Pros: good location, great breakfast, nice/helpful staff, room was clean and comfortable
Cons: elevator and pool area needs cleaning, pool too cold, no water in the machine in exercise room to fill up my bottle
Excellent 10.0
Pros: clean, polite staff, great breakfast.
Cons: the beds were too high. had to jump up on them.
Excellent 8.0
Pros: Location was very good , the staff was pleasant and helpful, especially Tiffany at the Front Desk
Cons: Breakfast was good but there was no coffee, apparently they had run out and had to order for the next morning. Also we weren't given an invoice upon checking out, the employee said we booked through a third party and Booking.com should send us the bill, first time we hear something like that.
Excellent 9.0
Pros: ease of location near downtown
Cons: they do not have larger rooms for family ie:2 adults with 3 children no cots available at the location
Okay 5.0
Pros: The room was comfortable for 3 people. Nice to have coffee and tea available in the room. The room was cleaned early in the day which was very convenient.
Cons: There was no coffee available the first morning. The hot food was mediocre. The bananas were overripe and bruised.
Poor 1.0
Pros: Nothing to brag about.
Cons: We left our truck parked there for 6 nights while we flew to FL. When we got back our truck was broken in to. The hotel NEVER contacted us. And they didnt seem to think it was a big deal when we told them. VERY DISAPPOINTED!!!!!!!!!!!
Excellent 9.0
Pros: Staff was friendly and the location was very convenient to get to the airport.
Cons: Carpet in room was stained and worn.
Excellent 10.0
Pros: The staff
Cons: No
Excellent 10.0
Pros: Very inviting atmosphere as soon as you walk through the door. Warm chocolate chip cookies for guests to enjoy. Room was large & clean. Bed was very comfortable. Continental breakfast was very good. Carrie at the front desk was so friendly & helpful.
Cons: Everything was wonderful. Will definitely stay here again when in Nashville.
Excellent 8.0
Pros: Staff
Cons: A few things needed repair. Water damage in room.
Excellent 10.0
Pros: Clean and friendly
Mediocre 3.0
Cons: We had to ask for a new room as the first one assigned to us had obviously been smoked in. It was in bad shape with holes in the carpet, etc. The new room was in a little better shape but still old. Coffee comes out of a plastic container on the wall.
Good 7.0
Pros: Proximity to airport and attractions
Cons: Front desk staff hard to locate at times. She was outside talking on the phone. Hopefully that's just "Covid staff".
Excellent 8.0
Pros: It was clean, beds were comfortable, rooms were updated and food was good.
Cons: Planes SO close they wake you if you are a light sleeper. Don't recommend the 4th floor. Hallways and elevators need a face-lift.
Excellent 10.0
Pros: This was a last minute find and it was a very positive experience.
Excellent 10.0
Pros: Location, friendly staff, breakfast, pool hours 7-11 indoor/outdoor pool. 24 hour coffee in lobby.
Excellent 8.8
This hotel is located in a very convenient location near the airport and they were helpful when I asked for suggestions for restaurants to try and places to visit.
Excellent 8.0
Pros: Clean. Easy location. Friendly staff, especially the morning breakfast crew.
Good 6.0
Cons: The A/C was broken. It was 63* in our room when we arrived. After turning it up, and the room not warming up, we put pillows over the vents!
Poor 1.0
Pros: Location
Cons: The room wasn¿t clean. People smoking in non smoking room. Cigarette butts thrown behind the bed and floor. Hotel staff was informed twice and did nothing. They blew us off and said some people don¿t follow rules. I wouldn¿t stay at this hotel a
Good 6.0
Pros: Rooms were clean! Breakfast staff was very nice and friendly! Pool was open but full!
Cons: Kids running up and down halls at night! Maid standing in front of our door that had do no disturb sign on talking loud for to long! After I opened door and looked at them they left! Kids slamming doors playing in hall way! Husband complained to someone!
Good 6.0
Pros: Price
Cons: Loud. Many come here for pool party with kids. Few of them wear mask. Kids were screaming and running on the hallway even at night time.
Okay 5.0
Pros: the coffee
Cons: no breakfast
Okay 5.0
Pros: Closeness to airport
Cons: Bed was rock hard the person who checked us in acted like it was her first day very disorganized and not friendly at all also there were unexpected fees that added up to what a much nicer place would have cost us
Good 7.0
Pros: The easy on and off at the exit was great.
Cons: When we were parking for the night a woman came out to our truck and warned us not to park there because because several vehicles had had their windows broken. Also very little offered for breakfast. Could have done better.
Good 7.0
Pros: Location and Ameneties
Cons: Too thin walls and got noises from the adjacent rooms late in the night.
Poor 1.0
Pros: The only thing I liked about this hotel was the breakfast attendant,
Cons: This was the worst hotel experience I'have ever had. The bed was comparable to sleeping on plywood and we had back aches. The hotel smelt moldy and the elevators were terribly slow:noisy. I wouldnt recommend this hotel to anyone and will never stay at
Good 7.0
Pros: Location to the airport
Cons: The beds are set up too high
Excellent 10.0
The rooms are large and clean. The staff is exceptionally customer-oriented. The breakfast is very nice and thus the workers pleasant. They have an honest breakfast buffet and thus the rooms are very nice too. They had a extremely nice indoor pool similarly. There are loads of restaurants at intervals the area and thus the building is found off of the foremost road so you're doing not have tons of traffic noise. This is a very nice hotel located about a mile from the Nashville International Airport. Good place to stay since it is near to many places.
Good 7.0
Pros: location is close to airport
Cons: Bedding is not clean. It seems that the comforter is not dry or didn't get changed or washed. It has moisture feeling when body is covered by the comforter.
Poor 1.0
Pros: The staff was great and room was clean.
Cons: There was a car in the parking lot that's alarm was going off all night and they could not do nothing about it. So none of my family slept the whole night.
Excellent 10.0
Pros: Since breakfast is included with the room, we expected a modest menu, but there was everything anyone could want, and it was freshly cooked and attractively displayed. Jayne, the Breakfast Lady, was especially friendly and accommodating. Other staff members were also friendly and helpful. The airport shuttle was free and prompt.
Cons: This is a small thing, but the power outlets at the lamp next to the bed did not work, and the cord I tried to plug in kept falling out. I always carry an extension cord, so I was able to plug into an outlet low on the wall and use it.
Excellent 9.4
Pros: The hotel amenities were exactly what we wanted for our several day stay. All was clean and in order. The staff was friendly and helpful.
Cons: About our third night at the hotel a youth sports team showed up and was extremely noisy and disruptive. The coach must have had a room near us because we kept hearing banging on the doors even as late as 11 p.m.
Good 7.0
Pros: Smelled Clean
Cons: Bathroom, hard to turn on shower
Excellent 10.0
Pros: Clean & modern rooms
Cons: The eggs at breakfast were an odd shade of yellow
Poor 1.0
Pros: The shared areas were well-kept and accommodating... The hotel and rooms were also fairly clean.
Cons: The beds were atrocious. I've never had a more painful sleep. The beds were rock-hard and entirely uncomfortable. Even the furniture (chairs and couch) were completely uncomfortable. The pull-out was the most uncomfortable pull-out bed I've ever seen.
Okay 5.4
Pros: The front where you check in was very nice
Cons: the room smelled like mold and the refrigerator didn't work, when we had paid extra for a room to have one
Okay 5.0
Pros: The breakfast was really good
Cons: The room smelled really bad like mold
Okay 5.0
Pros: It was convenient to what i was there for.
Cons: What I don't like is the meat choice at breakfast, offer heathier alternatives, some turkey or chicken products or even vegetarian, many are moving to healthier life styles and the nasty swine is not part of it.
Poor 1.0
Pros: I didn't like anything about it. The staff was stupid and uncooperative. They promised me a van to meet at the airport, swore it was there when I was waiting for it at the right place and there was van and it was downhill from there.
Cons: Everything. I had to take a cab to the hotel and the were was a blank sign that I could see from the road, but no way to identify it as the Best Western.
Good 7.4
Pros: Very very clean. Seems fairly new.
Cons: Staff was excellent but for the desk person who sent our wake up call to the wrong room. Bad for us and bad for the people who got a 3:30am call. Gym needs a bit more. Breakfast just a half step above what is served at motels. Felt like I paid a bit more than what I got.
Best Western Plus Nashville Airport Hotel - Nashville
Rated no. 2
8.8
Excellent 8.8
Based on 1,150 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.0
Facilities
9.2
Food
10.0
Location
8.8
Overall 8.8 Excellent
Based on 429 reviews
Cleanliness
9.1
Comfort
9.0
Facilities
9.2
Food
10.0
Location
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
6.0
Comfort
8.0
Facilities
4.0
Location
8.0
Overall
6.0
Cleanliness
9.0
Comfort
9.0
Location
8.8
Services
8.8
Staff
9.4
Cleanliness
9.5
Comfort
10.0
Facilities
10.0
Food
10.0
Location
10.0
Cleanliness
9.1
Comfort
9.0
Location
8.9
Services
8.7
Staff
9.4
Cleanliness
9.0
Comfort
9.2
Location
8.7
Services
8.8
Staff
9.3
Cleanliness
9.0
Comfort
9.0
Facilities
10.0
Location
8.7
Overall
10.0
Cleanliness
9.2
Comfort
9.1
Location
8.8
Services
8.8
Staff
9.5

Excellent 10.0
Pros: very clean, the room was nice. staff was awesome!
Cons: the Wi-Fi didn’t work very well, would like other meats on breakfast
Excellent 8.0
Pros: clean, quiet inside except for planes above but wasn’t bad, breakfast was really good
Excellent 10.0
The breakfast bar was very nice, super clean and tidy. The only thing off was the sanitizer smell, but at least you knew it was clean.
Excellent 10.0
Pros: The staff and the size of the room were great
Cons: The pool furniture was a little old and needed new cushions
Excellent 10.0
Pros: The description of amenities was accurate. Nice room, breakfast, pool, and even airport shuttle all for a great price. The staff was excellent including the shuttle driver, food staff, &housekeeping. The young man at the front desk was very professional.
Excellent 8.0
Pros: The staff was friendly and helpful. The room was clean and comfortable and the breakfast was good. The location was very accessible to everywhere we wanted to go while we were there.
Cons: The toilet did not flush well and our microwave did not work.
Excellent 10.0
Pros: Clean room, comfortable bed, good hot breakfast Good size room
Cons: No
Okay 5.0
Pros: Location and staff was great
Cons: You could tell the bathroom wasn¿t cleaned properly there was still hairs and men¿s blue shampoo all over the shower. There was also cobwebs where it hadn¿t been dusted. I couldn¿t tell if one of the sheets on one of the beds were cleaned.
Excellent 9.0
Pros: Nice room layout
Excellent 9.0
Pros: Close to airport but not a lot airplane noisr
Cons: One of the remote controls for the television did not work properly. It was then I realized that if my biggest complaint about a hotel room was that one of the 2 TV remotes didn’t work as expected it must be a good place.
Excellent 10.0
Pros: Hotel employee and the crew were very accommodating. He made sure he stayed in contact with us to see if we needed anything, he really made our stay in Nashville feel like home. Would love to stay here when we visit Nashville again.
Mediocre 3.0
Pros: The staff was very friendly.
Cons: The entire hotel smelled horrible and my bathroom was dirty.
Excellent 10.0
Pros: Hotel employee was at the front desk and she was one of the most pleasant attendants that i have encountered upon a hotel visit.
Cons: I did not find anything i did not like. Maybe the fact that i couldn't stay another day to enjoy the wonderful experience.
Excellent 10.0
Pros:  the check in agent was beyond awesome. She was so nice and personable. Breakfast was great. Comfy bed. Spacious room. Will stay again. Love Nashville!!!
Cons: Bathroom/shower needs updating
Poor 1.0
Cons: The hotel room smelled so badly I could not sleep. It was musty and the curtains were dirty and tattered. There is only room air conditioners and I think they were the source of the mustiness. The furniture looks worn and and drab. Do not stay here.
Excellent 10.0
Pros: Staff friendliness is amazing. The room was so clean I didnt want to sleep in it (lol) everything was perfect. We will return!
Cons: NA
Good 7.0
Pros: Close to the interstate The mattress was very comfortable.
Excellent 10.0
Hubby and I were in Nashville for a concert. we stayed for only 2 nights, but we were greeted when we got there and offered popcorn cookies and lemonade for free. the room was nice and clean, lots of lamps and an ac unit so we could adjust the way we like. bed was super comfy for us. we thought being on ground floor might be noisy but it was the opposite. it was quiet thru the night and even through the day. good hot breakfast every morning and there was a vending machine outside the door with different meals like stouffers etc. hotel was connected to a la parilla Mexican grill and the food was good! didn’t even have to leave the building for dinner. service was overall fantastic. I would totally come back here again.
Good 6.5
Pros: The pool was really good for the kids and it appeared the hotel had had a face lift somewhat recently
Cons: Bathroom TINY... also, while I could tell a renovation had been done, there were parts that had been missed that still looked like an old/grimy hotel. The light switches and outlets should all be changed out as they are dirty/grimy looking. There are places in the bathrooms that need painting - specifically where walls meet ceilings.
Poor 1.0
Pros: Some of the management and front desk staff were fantastic. other forget to put in wake up call. a simple thing but imperative for a business meeting.
Cons: No workout room, pool in maintenance r/t refurbishing. Wireless internet worked infrequently and when it did was unacceptable.
Excellent 10.0
Pros: The beds were extremely comfortable, the place was clean and towels were soft. Breakfast was very good and had so many options. Staff was so friendly and the room doors all faced into the lobby which was cool and helped everyone not to be noisy during the night.
Cons: The carpet was kind of weird feeling and dewy. I also wish breakfast was an hour longer.
Excellent 9.7
Pros: Staff was super nice and helpful. Very comfortable beds. Quiet. New facilities. Great value for money.
Cons: Comforter was dirty with blood stains. Was changed immediately after informing the staff. Breakfast was horrible and coffee came from a machine not freshly brewed. Small bathrooms.
Quality Suites Nashville Airport - Nashville
Rated no. 3
8.8
Excellent 8.8
Based on 429 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.2
Facilities
8.7
Location
9.0
Overall
9.4
Overall 8.8 Excellent
Based on 189 reviews
Cleanliness
9.2
Comfort
9.2
Facilities
8.7
Location
9.0
Overall
9.4
Cleanliness
8.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
9.4
Comfort
9.4
Location
9.3
Services
9.2
Staff
9.2
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
8.0
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
9.0
Location
9.2
Overall
10.0
Cleanliness
9.2
Comfort
9.3
Location
9.1
Services
9.1
Staff
9.5
Cleanliness
9.1
Comfort
9.2
Facilities
6.0
Location
8.8
Services
9.0
Cleanliness
8.8
Comfort
8.8
Facilities
9.3
Location
8.7
Overall
9.3
Cleanliness
9.1
Comfort
9.2
Location
8.9
Services
9.0
Staff
8.6

Excellent 10.0
Pros: Personal regard of the staff.
Cons: Being charged $5 plus tax on our bill for the bottle of water in our room. We assumed that it was complimentary since it was set out for us.
Excellent 10.0
Pros: Location
Good 6.0
Pros: Location, great bathroom
Cons: I had reserved a room with two beds two weeks in advance, as there were three adults and a baby. When we arrived to check in, all two-bed rooms had been given out. We were told the only room was a king with a pull-out couch we had no other choice.
Excellent 10.0
Pros: We loved how close it was to the airport. Having a Bistro was a bonus. The lobby was an excellent retreat.
Cons: No
Excellent 8.0
Pros: Best TV features I've seen at a hotel in a while.
Cons: shower was nice but a little cramped.
Excellent 9.0
Pros: Clean, friendly staff
Cons: Old spice smell was very strong in the lobby, walls were not well insulated. We could hear snoring on one side and someone coughing in the other side.
Excellent 9.0
Pros: The employees
Cons: Outside pool
Excellent 10.0
Pros: Clean and quiet
Cons: No
Okay 4.0
Pros: Typical Courtyard Good hotel
Cons: Walls are paper thin, security came at my door for watching tv normal volume, instead the other room was yelling at 3 am as if they were deciding the outcome of the elections. Rude
Excellent 10.0
Very clean, updated, friendly staff, great customer service, free parking, and overall comfortable.
Excellent 10.0
Pros: Staff was amazing.
Cons: Everything was great and I’m a very picky person.
Excellent 10.0
Pros: considering we visited during the Covid crisis they had made all necessary arrangements to keep with social distancing. Over all very comfortable rooms and very quite.
Cons: that the front desk clerks also had to make the drinks at the Starbucks so someone checking in or someone ordering a drink had to wait till they were able to wait on them.
Excellent 10.0
Pros: The restaurant and bar
Cons: N/A
Excellent 9.0
Pros: Very clean and good service.
Cons: No
Excellent 10.0
Pros: Rooms were clean and bright, great bed
Good 7.7
Pros: Clean. Friendly staff. No free breakfast but the offerings at the cafe downstairs were very nice and fairly priced. Close to airport.
Excellent 9.4
Pros: My grandchildren and I were very impressed with all of the staff that we had direct contact with, and our rooms showed us that the service staff also did and excellent job.
Cons: N?A
Excellent 10.0
Pros: I was very impressed with the good attitude of the attendant when I arrived. She was extremely helpful when telling me about the things to do in Nashville.Excellent customer service is all I can say. I cannot remember her name unfortunately but she did an outstanding job.
Excellent 9.6
Pros: Clean, comfortable beds, pool, balcony
Cons: Nothing
Good 6.3
Pros: The beds were comfortable
Cons: The bathroom was not clean and seemed out dated
Courtyard by Marriott Nashville Airport - Nashville
Rated no. 4
8.8
Excellent 8.8
Based on 189 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.6
Facilities
9.3
Food
0.0
Location
8.7
Overall 8.6 Excellent
Based on 309 reviews
Cleanliness
8.9
Comfort
8.6
Facilities
9.3
Food
0.0
Location
8.7
Cleanliness
8.6
Comfort
10.0
Facilities
9.0
Location
8.0
Overall
8.0
Cleanliness
8.7
Comfort
8.5
Location
8.5
Services
8.7
Staff
8.8
Cleanliness
10.0
Comfort
2.0
Facilities
8.0
Location
6.0
Overall
6.0
Cleanliness
9.3
Comfort
8.0
Facilities
9.3
Location
8.0
Overall
9.0
Cleanliness
9.1
Comfort
8.6
Location
8.9
Services
8.9
Staff
9.1
Cleanliness
8.8
Comfort
9.1
Location
8.9
Services
9.0
Staff
8.7
Cleanliness
9.0
Comfort
9.0
Facilities
10.0
Food
0.0
Location
9.1
Cleanliness
8.9
Comfort
9.0
Location
8.9
Services
9.3
Staff
9.3

Okay 5.0
Pros: The staff was nice.
Cons: Room dirty.
Excellent 9.0
Pros: Breakfast
Excellent 10.0
Pros: We have stayed here several times. It is convenient to the airport.
Cons: Only wish for king-size mattresses that are less firm.
Okay 5.6
This location is "Pet Friendly" but the price they charge for the non-refundable pet deposit is way out of line.
Excellent 9.0
Pros: The rooms were clean and the common areas were clean. The staff was very nice and helpful.
Cons: I liked everything during my short stay.
Okay 4.0
Cons: Dirty
Poor 1.0
Cons: Old. Not clean. A/C did not work well.
Excellent 9.0
Pros: I liked that it offered breakfast. I love that it had a fridge, dishes, and kitchen area. I loved that there was a couch also. The room was spacious.
Cons: It would have been nice if it had a hot tub. The beds were suppose to be queen beds, but they seemed more like full size beds. We could not get onto the Free Wifi.
Good 7.0
Pros: Price
Cons: Room wasn’t really dirty, but had a nasty stained 1980s sofa. The ceiling on top of the bathroom shower was nasty. Mild behind the shampoo dispenser.
Excellent 10.0
Everything that you need in one room!!! Refrigerator, microwave, dishes, comfy bed, sofa bed, impeccable staff, everything!!!! Cleanliness is outstanding! love this place!! Staff member brought me another key to a diff room because the tv didn't work, she took a chance with this covid to bring me that key. Can't wait until my next business write off to stay there!
Excellent 10.0
Pros: The cleanliness of the room, and the size based on the price was quite impressive.
Cons: There was a slight issue with the trash pick up and getting the bags replaced, but I contacted the front desk so that they were aware.
Excellent 9.0
Pros: friendliness of the staff
Cons: air conditioner shut off when I came back and room was 74 or 75 degrees.. took a bit to cool it down. Would have liked a King bed instead of queen
Excellent 9.0
Pros: The location was excellent for our trip
Excellent 10.0
Pros: Location was near the event we were attending. The staff were friendly and helpful, they gave us a checkout time an hour and a half later than normal. It was easier to put together a healthy breakfast than some places we've stayed.
Cons: We couldn't seem to turn the fan/ac all the way off -- but that might have turned out to be a plus because it kept us from noticing planes once we went to sleep.
Excellent 9.0
Pros: Clean.. Nice looking rooms.. Staff was friendly and helpful
Cons: N/A
Excellent 10.0
Pros: Location and courteous staff.
Excellent 10.0
Pros: The hotel was very clean and comfortable.The staff was very friendly and helpful.
Excellent 9.0
Pros: Great location. Convenient to downtown Nashville.
Cons: Room was nice, but could have been cleaner for a "newer " hotel.
Okay 5.0
Pros: Hotel was clean
Cons: Limited parking
Okay 5.0
Cons: The beds were some of the most uncomfortable beds i have ever slept in. I expected way more from a Hilton property
Good 6.0
Cons: They toilet was messed up, kept running, had to turn the water off at the wall to get it to stop. Floor in bathroom not swept very good. hair and ponytail holder found.
Good 6.0
Pros: It was a new facility so everything was shiny and new. The lobby/lounge area was very open, airy and inviting. This is a great place for families with a great pool, walking trails,outdoor grills and picnic area. It was nice but not impressive for the money.
Cons: The bed and sofa both were very uncomfortable. It was supposed to be a suite but it was the size of a regular room and they had some sort of curtain that was supposed to divide the sleeping area from the rest of the room.
Good 7.7
Pros: The breakfast was very good, lots of choices, but not open long enough, especially on the weekend. The hotel was comfortable. One staff member did not have any change at the front desk so went to his car to get his own quarters to break dollar bills for me. That was nice of him. The rooms were spacious, well organized, and laid out well.
Cons: The housekeeping staff was not good. One day they never showed up even though I asked them to clean the room and let them know when I left so they could get into the room. Once I returned, no one was on staff to clean the room. The other days the staff just did not clean well. Left trash on the floor, did not take dirty linens. Never refilled my empty tissues or toilet paper until I asked for replacements. Also, one day there was an employee parked in a handicapped parking place all day with no signs of being handicapped nor did he have handicapped plates or placard. On the next day the hotel van was parked in a handicapped space all morning. There is only 4 handicapped spaces at this hotel. This should never happen. Not good water pressure in the shower. Sliding doors in bathroom were difficult to use.
Excellent 9.4
Pros: Home2 was a great hotel super close to airport but couldn't hear planes. Staff was super friendly and nice , rooms were very clean and we'll stocked ,I got a suite and it was a lot bigger than I expected, overall a great stay
Cons: Only issue I had was there must have been a junior hockey tournament the weekend I stayed ,kids were everywhere and extremely loud and running up and down the hallways,but that's not the hotels fault it's the parents.
Excellent 8.2
Pros: The hotel was newer with all the standard features.
Cons: Pocket doors in the bathroom are a bad idea. Pool is much colder than expected for a heated pool. They also over sold our suite we purchased, no compensation for the mistake.
Good 6.6
Pros: Hotel was very modern and clean.
Cons: Breakfast hours were very short (6-9) and choices were limited. One of the cabinets was broken in the room. No maid service on the weekend without special request. Shower water pressure was almost non-existent. Overall, I was just not that impressed. I understand the hotel was green but it only seemed to be green as a mechanism for cost savings.
Home2 Suites by Hilton Nashville-Airport, TN - Nashville
Rated no. 5
8.6
Excellent 8.6
Based on 309 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.8
Facilities
8.6
Food
0.0
Location
8.6
Overall 8.5 Excellent
Based on 2,011 reviews
Cleanliness
8.7
Comfort
8.8
Facilities
8.6
Food
0.0
Location
8.6
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
9.3
Comfort
8.0
Facilities
9.6
Food
0.0
Location
9.3
Cleanliness
8.5
Comfort
8.5
Location
8.6
Services
8.4
Staff
8.7
Cleanliness
8.4
Comfort
8.0
Facilities
8.4
Location
8.4
Overall
8.0
Cleanliness
8.9
Comfort
9.0
Facilities
8.9
Location
8.7
Overall
8.3
Cleanliness
8.9
Comfort
8.8
Location
8.6
Services
8.8
Staff
9.0
Cleanliness
8.8
Comfort
9.1
Facilities
8.2
Location
8.5
Overall
8.4
Cleanliness
8.6
Comfort
8.8
Facilities
8.0
Location
8.3
Overall
8.0
Cleanliness
8.3
Comfort
8.4
Location
8.3
Services
8.2
Staff
8.5

Good 6.0
Pros: It was close to the airport.
Excellent 10.0
Pros: We felt well taken care of by Riad who checked us in and the bar staff were wonderful! I would say when we booked it we assumed it was 12 minutes from downtown to find out it was actually 23 minutes so our Uber and Lyft rides got a bit pricey, but we sh.
Excellent 10.0
Pros: Customer services was amazing
Cons: Coffee shop for a grab and go
Okay 4.0
Pros: It was convenient.
Cons: The refrigerator didn't work and the toilet constantly had to be fixed.
Okay 5.0
Pros: beautiful grounds
Cons: our room was not very clean on arrival. I asked the front desk to have it cleaned the next day while we were out. they said they would. but did not do so
Mediocre 3.0
Pros: 1.The staff answered with quickness great people skills along with the maintenance staff was right on the job 👏🏾
Cons: 1. Our room was not cleaned properly 2. The shower head was very stopped up by with soap scum and debre. 3. The toilet over flowed 2 times on me, no plunger inside the room 4. The staff answered with greatness along with the maintenance staff was right on the job 👏🏾 5. The house keeping from the two Hispanic males really didn't do a great job cleaning after the hotel staff from below asked to clean the room 6th parking is getting higher and higher I see went from free parking to 10.00 dollars a day to 15.00 dollars a day
Excellent 10.0
Pros: Nice and clean
Cons: Annoying dog in room next to us all night barking
Excellent 10.0
Pros: cleanliness
Cons: They charge additional for parking, and it is a hidden charge. The staff was not helpful with getting out of the parking lot. The room directions are confusing.
Mediocre 3.0
Pros: Food in the restaurant
Cons: Yes. There were room parties above and next to us at 3am in the morning. I had to call security. Got no sleep. Wish I didn¿t have to pay for this stay.
Good 6.0
Cons: The bus driver was very rude asking me more than one can I read. Felt racially violated.
Okay 5.0
Pros: The bed was comfortable and the room was spacious.
Cons: There were bugs crawling on the ceiling and curtains. They're called stink bugs; they look like ticks. Shower was peeling and had a slow leak. The nob got stuck at one point, so couldn't turn off. Not the best experience for the rating.
Excellent 10.0
Pros: It was close to everything
Excellent 8.0
Pros: The location and amenities. Staff was very professional and helpful.
Cons: The room and bathroom were a little small.
Okay 5.9
The lobby and restaurant were very nice. Everyone was friendly and helpful. The room itself was older and smelled like smoke. The first time I turned on the water for the sink, it got clogged and it was disgusting.
Poor 1.0
Pros: Main lobby
Cons: Our room was dirty no cleaning protocols were followed Will never stay at this hotel again
Good 7.9
Was a bit run down. Location is good.
Excellent 8.0
Pros: The staff was incredibly kind, from the front desk personnel, to the engineer that came to help with our air conditioning unit, to the bartender (from Egypt!). We especially loved the Hill Top bar options and the beautiful lobby, courtyard, & common areas
Cons: There was no restroom fan and the AC fan did not work
Poor 1.0
Pros: Location wasn't horrible. The bell hop was the only nice person there.
Cons: Staff absolutely horrible. not one person in that hotel knows what's going on. The hotel itself is nicely laid out and spacious but unfortunately give Sheraton a bad rep as the staff were completely useless. Will not be using Sheraton again.
Mediocre 3.0
Pros: Nice courtyard area and the day staff was very accommodating and helpful.
Cons: Filthy bed, filthy room. Had to change rooms 3 separate times due to unsanitary conditions. Rips in sheets and stains on bed in the first room. 2nd room, sheets in pile on floor and trash everywhere, by 3rd room, it was 3:00am.
Excellent 10.0
Pros: The breakfast buffet was fantastic!
Cons: The room we were originally assigned was not clean when we got to it, but the staff quickly remedied the issue by giving us a new, clean room and gave us comp tickets for drinks at the resteraunt bar.
Excellent 8.0
Cons: Carpet kind of Eh.
Okay 4.0
Pros: Location
Cons: Overpriced for what you get, you have to pay to park, and breakfast was not included in price of room.I paid for a room with a view, I got the parking lot, not the courtyard.
Excellent 8.0
Pros: Quiet rom, though right behind the elevator. A/C was central, not by unit which meant quiet blower. Comfy bed, but slightly uneven/soft. Room darkening was very good.
Cons: Prefer firmer beds. Self-parking was not snooty as my room keys were not coded right and I had to return to desk then to my car. There was a line at the desk after midnight with only one staff working.
Excellent 10.0
Pros: Nice place ..friendly staff
Excellent 10.0
Pros: The hotel is very close to the airport. The pool is large. The food is really good and so are the drinks. The staff are very nice.
Cons: The TV stations were limited.
Okay 4.0
Pros: Location
Cons: Very poor customer service and front desk staff needs training
Mediocre 3.0
Pros: lobby staff was very pleasent but housekeeping was rude
Cons: on our 3rd day the hall was blocked all day with hoses crisscrossing the walkway creating a trip hazard and making it difficult to go to and from our room all day - requested clean towels at 10am they did not arrive until after 5pm
Good 7.0
Pros: Staff very friendly and helpful . Every single encounter was nice . Close to the airport and not too far from downtown and the mall.
Cons: You can hear everything in the hall outside your door. Have to pay for parking ¿Room was kinda musty , must be carpet or air unit . The housekeeping opened the door while knocking at 8 am . Not knock then wait for a reply ¿¿.
Okay 4.0
Pros: STAFF, FOOD, POOL AND LOCATION
Cons: YES , SAFE DID NOT WORK, GUIDE ON TV DID NOT WORK, SINK WAS STOPPED UP AND LOOKED LIKE BLOOD SPOTS ON CARPET
Poor 1.0
Pros: Nothing. Worst hotel yet in cleanliness. Staff was not supporting either.
Cons: Nothing. Worst hotel yet in cleanliness. Staff was not supporting either.
Good 6.0
Pros: outdoor spaces
Cons: scratchy linens, linty towels, coffee pot in room antiquated with pods too big for pot making coffee almost undrinkable, did not replenish coffee pods, had to pay for coffee in lobby and was bad, not enough towels and did not replenish
Okay 4.0
Pros: The location and the lobby is beautiful the staff are very friendly and professional the view at night is beautiful especially the pool the buffet is good as well
Cons: the only problem was the room I was not clean it was very dusty at i wanted to stay for a week but hell no I think they should clean the Elevator and the balcony also I couldn¿t not sleep the whole I woke and paid the than I check out
Poor 1.0
Pros: Is not a whole lot
Poor 1.0
Cons: I was given a room with a hole in the ceiling, when a refund was requested I was hung up on.
Mediocre 2.0
Cons: I paid for 2 courtyard view rooms, and I did not get that! Also requested adjoining rooms as we were there for a bridal weekend, and the hotel put us in completely different floors!!!! Their excuse was that they overbooked¿
Good 7.0
Cons: Room was hot and never could get cooled down Frig did not work
Good 7.0
Cons: Bathroom in room way too small. Indoor pool difficult to find and over run with small screaming children.
Mediocre 2.0
Cons: Paying for parking.
Okay 4.0
Pros: Breakfast Valet Staff
Cons: The pillows were horrible, i then called and asked for more they were worse. No bags in trash can, not enough towels or shampoo and the soap smells horrible.
Poor 1.0
Pros: Location
Cons: Terrible experience dogs barking all night shower didn't work drains stopped up and curtain had stains from dogs
Good 7.0
Pros: location
Cons: Only 2 bath towels for 3 occupants. Wasn't aware there was a charge for parking. Might have been an oversite on my part.
Poor 1.0
Pros: Not worth the price
Cons: Not professional
Good 6.0
Cons: An excellent stay:)
Mediocre 3.0
Cons: Bed hard, 2 guests with 1 wash cloth 1 hand towel and 1 pack of coffee. Only 1 cup. Self Parking was $15 a day. Not mentioned on website. Restaurant advertised as open but was take out only and not delivered to room.
Poor 1.0
Pros: Accommodating staff.
Cons: Undisclosed $15 per day fee to park in the hotel parking lot.
Okay 4.0
Pros: I like the vintage old look , just needs to be renovated to spec
Good 7.0
Pros: The staff was very friendly.
Cons: No laundry.
Mediocre 2.0
Pros: Hotel employee was very helpful. Location was great
Cons: Walked into a dirty room. Broken glass and covid seal Broken. Bed had been used and towels out
Okay 5.0
Pros: Clean, nice beds and pillows to get a good night sleep.
Cons: Only 2 towels in room (annoying to have to ask for something that should be stocked), awkward location when trying to find at night. Arrived on day of Nashville bombing so computers were down. Girl had to double charge us then cancel one because couldnÃ
Good 7.0
Pros: Staff was extremely friendly and helpful. Price was the best in the area and it was close to the airport. The low price was reflected in the hotel. Definitely isn’t a five star hotel and it does show its age but for the price it was great.
Cons: I didn’t like we had to pay for parking at the hotel. Also the fourth floor was rather confusing to navigate.
Poor 1.0
Pros: The view
Cons: Parking bath towels where old TV didn’t work No microwave in room. Drinks where like water.
Good 6.8
Pros: Bed super comfy and felt Covid safe
Cons: Wish I would’ve known there was a $50 fee for bringing dog also a parking fee.
Poor 1.0
Pros: nice shower
Cons: No microwave in room
Mediocre 3.0
Cons: You have to pay to park! I payed for my room and now have to pay to park on site. Will never be back and will tell everyone to avoid this place. Our room faced the interstate and barely slept bc of the noise.
Mediocre 3.0
Pros: The lobby area was very nice
Cons: 1. $10 a day to park plus taxes. Had to walk a long way from parking area. Had to have key to even leave parking area. Why? 2. Balcony was looking at five foot concrete wall and roof with solar panels or something. Other rooms were available.
Excellent 8.0
Older property, bathroom tub tap was leaking, noise could be bothersome
Mediocre 3.0
Pros: Centrally located
Cons: Hotel was not clean and understaffed there where dead bugs and dog hair on the floor. Was asked to be more to another room there were dead bugs and an love spider in the bathtub. Hallway carpets dirty and hair on the light fixtures.
Okay 4.0
Pros: Downstairs Lobby and Bar. Friendly Staff on arrival.  Hotel employee was awesome.
Cons: Realize with Covid things are different but room was not fully clean upon arrival. Dirty soap left in shower, floor dirty, not vacuumed.
Okay 4.0
Pros: It was clean
Cons: Very large hotel-too far to walk from either elevator to room,had to pay $10 a day to use parking lot, and had to pay for take out breakfast.
Good 7.7
Pros: clean and easy to get too
Excellent 10.0
Cons: Staff very friendly and accommodating. Enjoyed our stay immensely and we will be back!
Excellent 10.0
The hotel is terribly nice and well unbroken. The bed is extremely comfy and the space was massive and intensely spacious. The staff were all terribly nice. Parking was free. Pool area was nice for some time constant. Used the gym a couple of times and it sufficed. Staff helped out once required. We liked the heated indoor pool and terribly on the point of airdrome. The lobby bar service is amazingly efficient and friendly. This makes customer enjoy more.
Excellent 8.8
Pros: Comfortable, nice tv, great staff
Cons: Toilet didn't work. No heat Low water pressure
Mediocre 2.2
Pros: Not much
Cons: Let’s see, Rude staff Terrible bar Uncomfortable bed And the worst of it all, dirty bedding. Told the manager and she did not care. Go to Opryland for a few dollars more and get treated like royalty.
Excellent 10.0
Pros: Great facilities, they gave my wife and I a free drink and appetizer from the bar!
Cons: The only bad thing was the remodel. The staff was upfront about the work though.
Excellent 10.0
Pros: Checked in later than 3, of course with no issues. Was upgraded when checking in, was never told why. But the room Was fantastic and soft beds are always lovely. I enjoyed my stay and would definitely stay again.
Excellent 9.7
Pros: Liked how it is always quiet and the location to airport is the big reason we like it.
Cons: Only major complaint was the bed was shot. Felt like the middle had fallen out but if that was the worst then I'll survive :)
Excellent 10.0
Pros: quiet, upscale
Cons: nothing
Okay 5.1
Pros: The lobby
Cons: The dirty carpet. The garbage left in the nightstand from a previous guest. The location. The staff.
Mediocre 2.5
Pros: I have never stayed at a filthier place in my life. It turns out that they gave me a room that had not been turned over from the last guest. Yes, I slept in a bed with sheets from the last guest! When they found out about this it took them 4 hours to clean the room. STAY A WAY FROM THIS PLACE AT ALL COSTS!
Cons: Absolutely nothing. The conference I had to attend. But the hotel had nothing to do with that!
Excellent 10.0
Pros: The rooms where clean, staff was very friendly will most definitely be staying again.
Cons: The pillows was great and fluffy but once you head hit them it went flat.
Excellent 8.0
Pros: Looks lovely on the outside, beds comfortable. Brought us a refrigerator upon request.
Cons: Carpet in hallways worn out.
Good 6.2
Pros: Check in and check out was nice and easy.
Cons: Most of cleaning staff did not speak English. Had a hornets nest outside the balcony, very unpleasant. Bathroom could of been cleaner. No continental breakfast.
Excellent 10.0
Pros: We only stayed one night but we enjoyed our stay immensely. The bed was huge and comfortable. The room was clean and bug free. The indoor pool and hot tub were both clean and not super busy while we were there. The facility is beautiful. Highly recommend!
Cons: No continental breakfast but there is breakfast available for purchase (no review on the food, as we are elsewhere).
Excellent 9.7
Pros: Clean, wide open rooms with comfy beds and the balcony is cool too
Cons: No complaints
Sheraton Music City Hotel - Nashville
Rated no. 6
8.5
Excellent 8.5
Based on 2,011 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Facilities
9.0
Location
8.7
Overall
8.9
Overall 8.5 Excellent
Based on 1,091 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
9.0
Location
8.7
Overall
8.9
Cleanliness
8.8
Comfort
8.4
Facilities
9.6
Location
9.2
Overall
8.5
Cleanliness
8.3
Comfort
9.3
Facilities
7.0
Location
9.3
Overall
8.4
Cleanliness
8.8
Comfort
8.8
Location
8.7
Services
8.6
Staff
8.8
Cleanliness
9.1
Comfort
9.4
Facilities
9.4
Location
9.1
Overall
9.6
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
8.0
Cleanliness
8.8
Comfort
8.9
Location
8.8
Overall
10.0
Services
8.8
Cleanliness
8.9
Comfort
9.0
Facilities
10.0
Location
8.7
Overall
9.3
Cleanliness
9.0
Comfort
8.8
Facilities
9.4
Location
8.8
Overall
8.8
Cleanliness
8.7
Comfort
8.9
Location
8.5
Services
8.7
Staff
8.6

Good 7.0
Pros: I’m an embassy girl. whenever I go out of town I always stay at the embassy. It’s the ambience, happy hour, and breakfast for me.
Cons: My bathroom bathtub was super slow draining. It drained so slow I had no choice but to get wet, lather my wash cloth, and finish my shower with the water off or else I would have been standing in a tub full of dirty water. 🤢🤮 And there was one lady who was bartending who didn’t know how to make anything other than a jack and Coke.
Good 7.0
Pros: The breakfast & location was great!
Cons: Running bathtub faucet in bathroom loud at night reported a few times and not addressed.
Excellent 9.0
Cons: The bathroom in the room is too small. Would've liked double sink also kept bumping the toilet.
Excellent 10.0
Pros: Good location quiet close to downtown and airport
Cons: Not there fault but no sidewalks
Okay 5.0
Pros: Hotel employee at the front desk helped me with my problem.
Cons: The first room I checked in the toilet was full of last guest. Would not flush or was cleaned. It was a surprise. Nasty that house keeping didn't check it.
Good 6.0
Pros: Elevator not working rooms were old and out dated store in lobby was a complete joke prices were way expensive and choices not great location is good, easily the most out dated Hilton property I've ever stayed at.
Cons: Old out dated staff acted as though they couldn't be bothered. Not great at all. You have a ton better choices in the area.
Excellent 9.0
Pros: location
Cons: No USB outlet in the room. Elevator out of service
Excellent 10.0
Pros: Cleanliness
Cons: Yes, we did not have a blow dryer in the room. We were told that the "housekeeping cabinet" where they were stored was locked and that no one would be in until 9:00. And no one had a key to get it until then, not even supervisor. ??
Excellent 9.0
Pros: Happy hour and breakfasts were excellent!
Cons: Had to request maid service 24 hr in advance.
Excellent 8.0
Pros: Nice rooms (suites), good complementary breakfast
Cons: I was not told during checking in that the room will be not made because of COVID-19: no fresh towels, no coffee, beds not made, etc. I had to go and ask for everything.
Good 7.0
Pros: The restaurant and bar was nice. Food was good.
Cons: Person checking me in did not mention the $14 charge to park on site. Free breakfast was disappointing. The quality of food has declined since I was last there.
Excellent 8.0
Pros: The morning breakfast is always a family favorite.
Cons: The microwave in my room was unplugged - I had to crawl around to plug it in.
Excellent 10.0
Pros: Breakfast
Excellent 10.0
Pros: The location was great... beds were comfy.
Cons: Temp said 65 degrees, but definitely wasn't... closer to 75 degrees... Other than the temp, room was great...
Excellent 9.0
Pros: It was clean and close to airport
Cons: The breakfast was disappointing
Excellent 10.0
Pros: Location and amenities
Cons: Nope
Good 7.0
Pros: Room was great. Atrium was beautiful. Buffet Breakfast was best of any hotel I've ever stayed in...
Cons: Overbooked. Waited almost 2 hours to get into a room. Online it said this hotel had a hot tub / jacuzzi but when we got there there was none, only an indoor pool (of which door to get in wasn't working & had to be let in by front desk clerk).
Excellent 9.0
Pros: Usual embassy suites but rooms are showing a little west and tear but still clean and very acceptable. Happy hour sangria was delicious!
Good 7.0
Pros: Beautiful layout with amazing open space. Awesome made to order omelettes and breakfast. The staff was great.
Cons: Hotel is dated. Bathroom wasn't clean, at least not up to the star rating or what I have come to expect from Embassy Suites. The same for the room - carpet needs cleaned or replaced.
Mediocre 2.0
Cons: They did not clean the room I had to call for a change of Linen nor the sheets.
Excellent 10.0
Thus is a very nice hotel. The reception was a plus. The breakfast buffet was a super plus.
Good 6.0
Pros: lobby and breakfast
Cons: i generally like embassy suites but this one the carpet in hotel hallways and rooms was old musty and filthy. trash all over place and didnt clean in two days we were there. could barely breath when woke up. prob just old carpet.
Okay 5.0
Cons: My room was not cleaned, spaghetti strain on the floor, the shampoo and conditioner were not restocked, long hairs in the tub, makeup on the wash clothes.. I did speak to the hotel clerk he was very nice and said he would make a note to the house keeper..
Okay 4.0
Cons: the parking fee that i did not know about . the manager reception was bad too.
Good 6.0
Pros: Employee who checked us out on Sunday morning. Breakfast was delicious too.
Cons: Most TV channels did not come in clearly. Difficult to get to free Wi-Fi… Had to sign up for Hilton Honors and still had to get a promo code from the front desk. Had to pay $14 to park .
Okay 5.0
Pros: Very close to the airport. Large rooms.
Cons: Hotel charges $14/day for parking, which few or no other hotels in the area do. It seems like a way to make their rates seem more competitive, but actually hit you with a fee you’re not expecting. Common areas need updating.
Mediocre 2.0
Pros: Room size
Cons: Very expensive cost to park; hotel is NOT near the airport
Good 7.0
Pros: We really like the free breakfast and we like the free happy hour from 530 to 7:30 p.m. daily
Cons: When we booked hotel it was supposed to be free parking but they charge $14 day
Good 6.0
Pros: All Suites. Breakfast.
Cons: They now charge for parking. Your site included "Free Parking" as an amenity. You can't even get onto the property without receiving a ticket for parking. The breakfast was cold. There were no warmers for the buffet serving trays. The room was noisy.
Good 7.0
Pros: beautiful hotel and very convenient location
Cons: there were so many insects in the room. Really ruined my experience in the room but the hotel as a whole was very nice.
Good 7.0
Pros: The lobby effect and the courteous staff.
Cons: Tv wasn't working and got water in shower took a while to warm up.
Poor 1.0
Pros: I was totally disappointed with this hotel. I cannot say anything positive at all.
Cons: I was disgusted with everything in Room 515 which was designated the "Governor's Suite". I can 100% tell you what was in this room did not come anywhere close to the title it was given. All of the furnishings had huge stains and scratches (filthy).
Good 6.8
Cons: Better updates rooms. Better breakfast
Excellent 10.0
Clean and modern ornamentation, friendly, accommodating staff, breakfast was amazing. Great location, family friendly, easy to notice location. This hotel is superbly clean with up to date ornamentation. The front desk employees were terribly nice and useful. The beds were comfortable, exactly what I expect from Hilton. The location is great for touching downtown and therefore the Opry space of capital of Tennessee. Plenty of food selections among a pair of miles. Fitness room was nice as well with good equipment. Overall we enjoyed our stay at this hotel.
Excellent 9.7
Pros: This hotel was one of the nicest we’ve stayed in ever. Every area we encountered was sparkling clean. The staff was very helpful and professional...I asked for a few special requests that they were happy to help with. I’m not a fan of indoor pools but this was an exception. Was incredibly clean, no gross towels laying around or puddles of water. Water was perfect temperature and it was quiet and peaceful. Location was convenient to both the airport and downtown.
Excellent 10.0
Pros: The rooms were very clean. Great service by all the staff. Made to order I let in the worming was the best. I’ll be back!
Cons: Nothing
Mediocre 2.0
Pros: The best part was the free cocktails during the nightly reception!
Cons: My bathroom was flooded when i got there
Okay 5.0
Pros: The Lobby area was beautiful and inviting.
Cons: Parking limited/inconvenience Breakfast area could've been cleaner. Advertised as newly renovated - dusty baseboards. trash found between sofa, cleanliness of bedding questionable; repair tools found beside toilet; hair and stains used my chlorox to clean
Okay 5.0
Pros: The Breakfast was Great
Cons: The bathtub was dirty and had a lot of mold areas unfortunately. It was gross. I will not stay at this particular hotel because of that.
Mediocre 2.0
Pros: Good breakfast
Cons: Room temperature could not be controlled and smelled musty. I reported it but no action.
Okay 5.0
Pros: The breakfast omlet was very good.
Cons: The hotel could use some freshening up. Carpet and furniture showed signs of aging.
Okay 4.0
Pros: Breakfast and lobby area is good. Pool is better than average for kids but no hot tub.
Cons: The rooms were not better than a 2 star.
Poor 1.0
Pros: Nice that it is centrally located and right by the airport.
Cons: Our room smelt horribly of cigarettes smoke. We called to request a room change numerous times and they never fulfilled their promise of getting us a better room. They refused to compensate for it. The room was not clean. It was disgusting.
Okay 5.0
Pros: The breakfast was great and the room was very clean and big.
Cons: The Internet was impossibly slow! The iron in the room was broken and had a huge hole in it so it leaked water all over my shirt. Took 10 entire minutes to reach someone at the front desk and they were not apologetic about it at all.
Mediocre 3.0
Pros: Location and breakfast
Cons: The comforter and a pillow had brown stains that looked like fecal stains. The air conditioning did not work properly. I informed the staff of the issue and they said sorry and that was it. Also the restaurant on site could use better selections.
Excellent 8.0
Pros: So the good - great facility - great breakfast - good beds. All of the basic things you expect from a hotel. I have stayed here numerous times and have always thought this hotel was "top notch". But this time a little bit less so.
Cons: The frustrating/irritating parts. 1.) Room keys that quit working around 8:30 AM on the day of checkout. I had to go down to the lobby twice before I finally got a key that worked. 2) housekeeping came knocking at 8:15. I had not even thought to put the do not disturb sign out yet. But they woke up my daughter who was still adjusting to this time zone. I had picked her up at the nearby airport the previous night late. 3.) Elevators not working - there are really no interior stairs in this facility; and since all of the elevators on our side of the building were out of service - I had to "walk around" to the other side to the very busy elevators to get to the lobby more times than I wanted to. Especially to get replacement keys. I think a minimum service level would be to have at least one elevator on each side working. 4.) Pool was murky and not very warm. And I was the only one in it. Summarizing: The staff were very kind and friendly - the food and service great - but facility seems to be in need of maintenance. I don't think house keeping should be knocking before 9:30 AM.
Excellent 9.7
Pros: Front check in / service was excellent, Location is superb, for those that fly in. Free Shuttle service :To and from the Airport & any were within 3 miles* morning noon till night . Mr Mike will get you into town for your average needs and always with a smile., The in house Breakfast every morning was delicious ! THANK YOU { Chef Jeffery} . My favorite {Western no jalapenos } OMG there awesome !! { Indoor pool and gym } {Open Bar and snacks 5:30-7:30 p.m }. Excellent housekeeping, Taxi service to Nashville and back cheaper than renting a car . In house Dinning { The TEN dinning room } has very good meals and entertainment in the eve. We had a wonderful stay !
Cons: Be careful of pamphlets slipped under door for Pizza Orders. The Hotel is doing there best to stop these people . These Scammers are trying to get your C.C #. No Address on the Pamphlets is key.Play it safe>>>. See desk if you'd like to order Pizza for delivery.
Excellent 9.4
Pros: Location
Cons: Parking
Okay 4.8
Pros: The beds were comfortable.
Cons: The overall feel of the property's rooms was not up to par compared to the other Embassy Suites where we have stayed.
Excellent 10.0
Pros: The extra space was a real benefit - as was the proximity to the airport
Cons: breakfast did not start before we had to head to the airport
Excellent 9.7
Pros: The made-to-order omelettes for breakfast and the manager's evening reception with free adult beverages. Although there were lines at both of these events they seemed reasonable and there were two omelette chefs working. The front desk was very friendly and helpful. A very comfortable stay. Close to airport with free shuttle.
Cons: The location is in the middle of an office park, but the downtown shuttle helps with this.
Excellent 8.0
Cons: The breakfast area needed more help and more organization ..food was great !
Excellent 9.6
Pros: Very comfortable and great breakfast
Cons: All good
Excellent 10.0
Pros: Rooms were clean and comfortable, and every room is a suite. That is important if you have small children that go to sleep before you do.
Cons: The lines at the breakfast buffet got a little chaotic because everyone stood in the slow moving omlett line until they realized they didn't have to unless they wanted one. Plus it got backed up finding clean tables. Buf it was obviously busy due to the holiday weekend and the staff was not standing around doing nothing.
Embassy Suites by Hilton Nashville Airport - Nashville
Rated no. 7
8.5
Excellent 8.5
Based on 1,091 reviews
Details
Reviews

Cleanliness
8.9
Comfort
9.0
Facilities
10.0
Location
8.7
Overall
9.6
Overall 8.5 Excellent
Based on 341 reviews
Cleanliness
8.9
Comfort
9.0
Facilities
10.0
Location
8.7
Overall
9.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.7
Comfort
8.8
Location
8.6
Services
8.5
Staff
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.6
Overall
9.5
Cleanliness
9.1
Comfort
9.1
Location
8.8
Services
8.8
Staff
9.2
Cleanliness
8.7
Comfort
8.8
Location
8.5
Services
8.3
Staff
8.8
Cleanliness
9.2
Comfort
9.2
Location
9.1
Services
9.0
Staff
9.5
Cleanliness
8.4
Comfort
8.8
Location
8.6
Services
8.5
Staff
8.6

Mediocre 3.0
Pros: That the beds were separate from the living area.
Cons: That the room was dusty and the view was not what we asked for
Excellent 10.0
Pros: The bar area
Cons: The fact that we had to buy the breakfast.
Excellent 10.0
Pros: Staff was very friendly and accommodating. Our room was made each day as requested and the free wifi worked great with my Roku device. My wife also enjoyed having a makeup mirror in the room, even if it was installed a little high and the light part of it didn't work. The bed was very comforatable and the room was spacious.
Excellent 10.0
Pros: I liked that the property had a restaurant and bar included. Also a sofa bed in every room.
Cons: N/A
Excellent 10.0
Pros: Staff was extremely nice and helpful. They serve a full breakfast and the food was very good. Facility was nice and very comfortable.
Cons: Nothing having to do with the facility. Was a couple arguing and slamming doors in the next room
Excellent 10.0
Pros: staff was super helpful
Cons: nothing
Excellent 9.0
Pros: I paid for breakfast I thought it came wit my stay
Cons: I had to pay for breakfast
Excellent 9.0
Pros: Nice staff, nice suite
Cons: A/C blew directly on your head while in bed
Excellent 10.0
Pros: The room had lots of space. The sleeping arrangements being separate from the couch and TV was a plus. The staff were super friendly and helpful.
Cons: Having to request that the room be serviced was a hassle. The door closest to the stairs where our room was did not let you enter. The parking fee in addition to the reservation was unexpected and with two vehicles added nearly $100 to our stay.
Good 6.0
Pros: The staff was nice
Cons: Mold in bathroom and in bedroom
Excellent 9.0
Pros: Very comfortable room.
Cons: Laundry room noise which the staff stopped.
Okay 5.0
Pros: The location was close to the interstate so it was great for travel and moving around the city
Cons: The hotel rooms need updating. I've stayed at other Doubletree Hotels and it did not meet the same quality level. The elevator floor was filthy all 3 days of our stay, the chair at the desk in the room needed to be trashed, stains on curtain and floors.
Excellent 9.0
Pros: Nicely set up for easy room access
Cons: nope!
Excellent 10.0
Pros: Check-in was great! Miss Helen was so friendly. The room was huge and so cozy! The cookies were delicious and a sweet surprise!
Cons: Having to leave!
Excellent 9.0
Pros: The room set up and how the had germ x every where
Excellent 9.2
It was a nice room for the price
Okay 5.0
Pros: Most of the staff was friendly and helpful. The location was convenient.
Cons: No one knew how to work the safe but the maintenance man. Never used it after that. The pool does not connect like in pics. Have to get out of inside to walk outside to get in outside section. Why bother have it connected then? No fan in bathroom.
Excellent 8.0
Pros: Decent location. Nice room for the price. Clean, nice bed. HDTV flat screen. You get a cookie when you sign in.
Cons: Hot water was sporadic.
Excellent 10.0
Pros: Clean facility and close to the airport for our travel needs. The staff was very accommodating and friendly. Highly recommend this hotel and will stay again. My car was safe while we were gone on our trip for a week. Love the 24 hour shuttle service
Cons: Nothing negative to report. Had a great one night stay and left my car safe for a week. Thank you for quality service and facility!!!
Excellent 10.0
Pros: I liked the living area separated from the bedroom. The cookies too, I just like Doubletree!
Good 7.0
Pros: Location is great as near downtown, orpyland hotel, opryland, and opry mills shopping. All within 3 miles.
Cons: Did not think the room was quit up to a Hilton-doubletree standard. We were assigned the accessible room (that was ok) but room was a little dingy, shower-tub area had rust stains running down tile where grab handles located.
Good 6.0
Pros: Location
Cons: Water pressure in the shower was VERY low. I also prefer hotels that offer complimentary breakfast----the buffet was $11.95.
Excellent 8.0
Pros: Location is pretty good. Downtown 10-15 minutes away traffic permitting. Opry Mills Mall 5-10 minutes away. Room is spacious, bed id comfortable. Free cookie.
Cons: Bathroom is spartan.
Okay 4.0
Cons: Fixtures halfway out of the wall. 22:30, reported inoperative TV. Reception said a few minutes. Nobody arrived! Checkout supposedly noon, but housekeeping woke me at 08:30. At checkout, nobody asked about my stay! Southern hospitality? Not.
Good 6.0
Pros: Front desk was nice.
Cons: Staff was great. Room was not what I expect from a doubletree. It was clean but the tub backed up while showering. Paint peeling in bathroom. Cracks, caulking issues all over the tub and toilet area. Lamps didn't work. Etc. Major renovations very loud.
Mediocre 2.0
Pros: It was where we needed the lodging.
Cons: I did not like many things. I am a Hilton Rewards member and I they were aware of the operations of this hotel they would remove it from active consumer usage. Air Condition was sporadic at best, room smelled like old mop water, stale and musty.
Excellent 10.0
Pros: the front desk staff was awesome. extremely friendly
Excellent 10.0
Pros: Very clean, and staff was excellent. Great location to downtown, about a 5-10 minut drive depending on traffic. Nice part of town. Will definitely stay here again. Highly recommend this hotel.
DoubleTree Suites by Hilton Nashville Airport - Nashville
Rated no. 8
8.5
Excellent 8.5
Based on 341 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.7
Facilities
7.8
Location
8.5
Overall
7.7
Overall 8.3 Excellent
Based on 6,979 reviews
Cleanliness
8.6
Comfort
8.7
Facilities
7.8
Location
8.5
Overall
7.7
Cleanliness
6.8
Comfort
7.0
Facilities
7.5
Location
8.0
Overall
7.8
Cleanliness
9.3
Comfort
10.0
Facilities
10.0
Location
7.3
Overall
9.3
Cleanliness
8.5
Comfort
8.5
Location
8.4
Services
8.3
Staff
8.4
Cleanliness
6.0
Comfort
6.0
Facilities
6.6
Location
7.6
Overall
6.0
Cleanliness
8.5
Comfort
8.4
Facilities
8.4
Location
8.9
Overall
8.5
Cleanliness
8.7
Comfort
8.7
Location
8.5
Services
8.5
Staff
8.6
Cleanliness
8.7
Comfort
8.7
Facilities
7.5
Location
8.5
Overall
7.5
Cleanliness
8.5
Comfort
8.6
Facilities
7.6
Location
8.4
Overall
6.3
Cleanliness
8.4
Comfort
8.6
Location
8.4
Services
8.3
Staff
8.5

Good 7.0
Pros: Breakfast was ok. It was nice that there were hot options I did appreciate the selection available
Cons: Layout of hotel& there were people dealing drugs around the back when we got in late at night. It could’ve been brighter lit up also
Good 6.0
Pros: Some of the staff were friendly.. breakfast was hot and coffee was good also we did not have to go out for breakfast at all… and most of what my daughter wanted to do for her birthday was within 20 min of the hotel
Cons: Most staff were abrupt and slightly rude, trouble speaking English, and front desk clerk was very rude. it is also close to the air port and had trouble sleeping at night..
Excellent 10.0
Pros: Breakfast was great. Staff was pleasant and helpful. Great place to stay.
Cons: N/A
Good 7.0
Pros: Bed was comfortable TV worked Hot and cold worked for shower Location
Cons: Breakfast Need more variety
Excellent 10.0
Pros: Hotel and staff exceeded expectations.
Cons: We are in the midst of a Pandemic; wish staff had worn masks.
Excellent 10.0
Pros: The cleanliness of all areas including rooms. Beautiful pool, fun staff at happy hour and happy hour. The breakfast included was good, not the usual box of cereal and yogurt.
Cons: The elevator was at the opposite end of where our room was located and I am disabled but do not use a wheelchair. The attendant sent us the wrong way to our room and we essentially walked around the entire building to our room.
Excellent 9.0
Pros: I love that the room had a small fridge and microwave. We especially liked the happy hour because it's always nice to connect with other guests. The pool and outdoor space was great and very relaxing.
Excellent 8.8
The walls are super thin. I was there with my teen son for a soccer game. We got to our room about 9pm to hear yelling and smacking. The couple next door was drunk and fighting and we could hear the whole thing. We ended up leaving.
Excellent 9.0
Pros: Great value, clean, friendly staff.
Mediocre 3.0
Pros: Women
Cons: Queers
Mediocre 2.4
Also love this hotel.love its layout love its location and love check out being noon.Club and Millenium Maxwell House r two best n my opinion.Yes front desk could learn some hospitality but there not in my room.dnt deal wit them unless checking in or out so who cares..
Excellent 10.0
Pros: The check in was easy. But getting to the elevator was somewhat tricky locating it. The bed was super comfy. The hot Breakfast was a welcome extra.
Cons: Some idiot took up 4 parking spaces with parking a small boat in the prime parking area, which was crazy, to me. The boat should have been parked in the rear parking lot in my opinion. Approached by a drifter asking mr for gas money.
Excellent 9.0
Pros: The breakfast was excellent.
Cons: Not so much.
Mediocre 3.0
Pros: Pretty much all the staff.
Cons: Internet totally sucked. I couldn't get on and when someone finally helped me get online it was slower than dial up. The second time I asked for someone to help me, no one ever did and I was not able to do any work.
Excellent 10.0
The breakfast was better than average continental, with some hot options. Room was clean and affordable. Staff was very nice and helpful. I would stay here again.
Poor 1.0
Pros: It was close to everything.
Cons: We found a dirty rag under the table. We smelled people smoking weed all night. People was slaming doors yelling fighting all night. The staff was rude andNever asked how our stay was.
Excellent 10.0
Pros: Clean, well appointed rooms in very good condition.
Cons: I would have preferred 2 queen pillows on a queen size bed instead of 3 small pillows.
Poor 1.0
Pros: had great coffee
Cons: Rude staff, dirty room had to be moved to a different dirty room! was on a holiday trip and left a day early overall will not go back!
Mediocre 3.0
Pros: The Bed side reading lights are amazing
Cons: We came in on our reservation for 2 rooms and Room 167 was one of the 2 and the heat would not work So I called front desk and we were advised to move to another room and so we did, Because we have small children but my teenagers stayed in that room.
Excellent 10.0
Pros: Loved the location, was close to everything. Beds were super comfortable and rooms were very clean.
Excellent 10.0
Pros: Their breakfast was incredible!
Cons: Overall a great stay
Good 6.0
Pros: Suite
Cons: Main areas of carpets needed to be vacuumed, breakfast was okay.
Okay 5.0
Pros: The breakfast was the best part of the whole experience. mkjm.
Cons: No
Poor 1.0
Pros: I was not impressed at all.
Cons: Shower was moldy. There was old food in containers in our refrigerator. There was food all over the floor. Our bed has small curly hair all over it. Entrance closes at 8pm - the smell of weed was strong - and sketchy people everywhere coming and going.
Excellent 10.0
Pros: Very clean
Cons: No
Excellent 10.0
Pros: Very Clean and Friendly
Cons: No
Good 7.0
Pros: Clean, and hot breakfast
Poor 1.0
Pros: Breakfast was ok
Cons: Waited 20 mins outside to get inside locked hotel to get checked in, there was a lady there “hooking” as the staff put it and arguing with front desk staff
Good 6.0
Pros: The room was very nice and I liked the view of the pool.
Cons: I booked a room with a balcony and upon arrival that option was not available. The staff seemed apathetic with my questions about the room and didn't offer a price reduction for the difference or any apology at all. The room was also not the cleanest.
Okay 4.0
Pros: Leaving the hotel.
Cons: The photos on the website are very misleading. The room was nice but the ceilings were low. The sheets on the beds were damp and had cigarette burns. The breakfast was terrible. The worst part is the no pet policy. Expensive for the quality. Not 3 stars.
Good 6.0
Pros: The breakfast was excellent!
Cons: A black lady in the front was rude very rude!
Good 6.0
Pros: They were still serving a hot breakfast which was decent. Pool was open, staff was friendly and prompt.
Cons: A/C wasn’t working in room, they gave us one next door so we had to repack and move rooms. Had to go back to office to get new keys. I asked for king size bed rm and was told none available, I asked for room with balcony and was told none available
Mediocre 3.0
Pros: The front desk lady was nice. That’s all
Cons: The bathroom had mold. The toilet was dirty and floors were far to be cleaned. The stairs were so dirty and smell bad.
Mediocre 3.0
Pros: Location
Cons: Room looked more like a 1 star hotel than 3 star. The staff we checked in with was not at all friendly.
Okay 4.0
Pros: The saltwater pool was awesome
Good 7.0
Pros: Pool area and bed
Cons: Pool area closed
Okay 5.0
Pros: The Price was great and the room furnishings were in really good condition. House keeping did a really good job cleaning and maintaining the rooms, hotel smelled good and common areas were well maintained.
Cons: Hotel seemed to have a lot of criminal type people and activities in and on the hotel property, kind of made me un easy in the evenings. A person was working out in the gym with no shirt and shoes on.
Excellent 10.0
Pros: So easy to get to & very clean room.
Excellent 10.0
Everywhere was spic-and-span, the pool was lovely and quiet. Our room was spacious and unbelievably clean with a sensible choice of channels on the tv. We additionally had a occasional maker, microwave and fridge. Another great factor regarding this edifice is that they supply a night drink and each evening that finished up filling us up, which saved a ton of cash on feeding out. The cocktail hour is definitely price creating it to and also the drinks square measure sturdy. The shuttle is also a large perk and for $10 per person trip it’s undoubtedly worthwhile.
Okay 5.0
Pros: Decent room
Cons: The shuttle service to/from airport and the private shuttle to town were both jokes and useless
Okay 4.5
Cons: Staff not willing to step out of box to help!
Good 7.0
Cons: I asked front desk people how to get to 24 north, neither knew then referred me to gps that was not available to me.
Mediocre 3.4
Cons: Man who checked us in was rude, others ok
Good 6.0
Pros: The staff was very friendly
Cons: The room was dirty, and we found shards of glass in our bed
Excellent 8.2
Pros: nice breakfast included, also cocktail/beer for adults in evening.. Free parking. Shuttle to downtown clubs $10pp. Free wifi. pool, jacuzzi. Near airport.
Cons: beds were small for 2, and mattress too soft for me. Busy place, lots of guests.
Okay 5.0
Pros: My room seems to have been updated, but the hotel, in general, had not.
Good 7.0
Pros: Hotel is clean and overall in good shape. Customer service could be vastly improved. Some people are nicer than the others at the front desk. You could tell lack of training and empowerment. Otherwise hotel was pretty decent.
Good 6.0
Cons: stopped breakfast at 9. I like to sleep in
Okay 4.0
Pros: Front desk was very helpful.
Cons: The rooms (we tried multiple rooms) not clean: sticky floors and funky smells. The pullout sofa mattress was scary and falling apart.
Excellent 8.8
Pros: Very clean rooms, immaculate bathrooms. Good breakfast (free!) And decent little night time snack provided during the week. Good place to stay in business or while "passing thru".
Cons: Proximity ot highway means lots of highway noise. Business has added blackout curtains, after seeing complaints on here about that. Perhaps white noise machines could be next?
Okay 5.0
Pros: The room was rather clean and updated. Location was decent.
Cons: Beds weren't comfortable. The sheets had a few hairs on them from a previous guest / staff, however they had new sheets to me in 2 minutes. The breakfast buffet was sub-par, even for a hotel.
Okay 4.0
Pros: Breakfast
Cons: Spa was broken, tv didn't work in our original room. Old and outdated bathroom.
Good 6.8
Pros: Breakfast was fine. Staff was lazy! Rather attending to the food and clean up, lead against the wall and during each mornings breakfast spent the time texting rather than working !!!
Cons: Front desk staff eating breakfast at the desk when then should have been focused on serving clients!
Okay 4.0
Pros: Good continental breakfast.
Cons: Parking wasn't the best. Circled around three times before we found a spot. Got to our l room and it smelled like dirty sock. Floor hadn't been vacuumed for a while: there was a bandaid wrapper on the ground. I cleaned the bathroom and dirt off the walls.
Poor 1.0
Pros: Location & that was the only thing we were happy with! We booked two nights, but was so disappointed w/the hotel-we ended up leaving a night early! Please don't waste your time booking here!!
Cons: LOTS! My family & I were highly disappointed! First off, we booked the hotel for a fun, relaxing family weekend. However, the pool & hot tub were "closed." Main reason we booked the room! Showerhead was barely spraying out, & breakfast...terrible! :(
Excellent 9.1
Pros: The rooms were up-scale, lovely bedding, and a very comfy bed. The Staff were friendly and helpful. Full breakfast was complimentary along with an evening "happy hour" including food and cocktails! Also, free shuttle to Airport and into town.
Cons: As of 3/17/17 the Spa was under repair/reconstruction, so that was not in use.
Good 6.0
Pros: Close to airport.
Cons: Hotel located in cell phone dead zone. Wifi was weak on the back side of hotel. No help from staff. No restaurants nearby for food.
Good 6.2
Pros: Breakfast bar in morning was great, rooms were nice.
Cons: There was very loud noise coming from above our rooms (even could hear in hallway) that couldn't sleep through, but when told front desk was very dismissive saying was highway traffic. No, it was the plumbing from above us we figured out because every time someone above would flush the pipes went crazy. So no sleep for us =( Also our fridge didn't work.
Good 6.2
Pros: The staff was awesome, they were as nice and helpful as possible.
Cons: It could be cleaner, (disguised with dark colors and decorations).
Excellent 10.0
Pros: I like that snacks were served in the evening as well as breakfast, the food was good I liked having a small living room in the king bed suite, worked out well to have friends who were staying up the hall hang out in our room clean rooms, liked the lay outs of the king bed suites
Cons: black out curtains could have been better (able to close all the way) freeway traffic was sort of noisey
Excellent 8.2
Pros: Comfortable bed excellent full breakfast
Cons: minor technical and maintenance problems noted no DVD player
Mediocre 3.0
Pros: Room was nice, balcony relaxing. Front desk staff very nice. Manager very rude and lacks customer service skills.
Cons: The manager was very very defensive.Power went out shortly after arriving. Politely asked when checking out if any comp possible, but before I could say 'I understand it wasn't your fault,just asking', his eyes rolled and immediately went on defensive.
Okay 5.7
Pros: The location was nice close to where I needed to be. There was at least one nice staff member I seen while I was there always had a smile on her face very friendly. I believe she worked the night shift.
Cons: The floor was filthy turned the bottoms of my feet black the shower area had a stuffy mildew smell. The pool hours could of been longer. The room was dark and the a/c didn't cool the room down much.
Okay 5.7
Pros: Breakfast buffet was awesome
Cons: Rooms need improvement
Good 7.4
Pros: good moring free breakfast
Cons: kept spraying room deodorizer in room..asked desk to tell house keeping not to use spray in room...poor results..still used spray..on third nite night clerk moved us up stairs to a room that was not sprayed.. I believe that room deodorizer was to cover up the smell of bug killer..did see roach on T.V. cabinet
Excellent 10.0
Pros: Friendly staff and loved the weekday happy hour!
Good 6.2
Cons: Was not as "fancy" as I thought it would be for the price & compared to the photos.
Good 7.7
Pros: The hotel staff was very friendly and the location was very convenient to the highway. The breakfast was very good each morning and the price point was excellent! A great deal!!
Cons: Although it looked like some updating and surface remodeling has been done there were some rusty spots near the ac and in the bathroom it from humidity or condensation.
Excellent 10.0
Pros: great customer service, very clean and in a very good location for our needs
Excellent 8.0
Pros: Right off the highway, free on site parking, good warm breakfast, very customer oriented staff. Room was clean and updated, bed was comfortable.
Cons: Not much in way of restaurants nearby. But that has nothing to do with the hotel itself.
Mediocre 2.0
Pros: Nothing
Cons: The fact that I booked the room one night for the very next night, but the airline didn't get us to Nashville. They still charged us after several phone calls to make sure it was canceled and we were told we wouldn't be charged. Very rude people from the front desk to the general manager. Will never stay again and wouldn't recommend it to anyone.
Okay 4.2
Cons: We had a king suite with a pull out couch for two couples. The pull out couch was disguisting and bent where you could not sleep on it. Our toilet did not work and we had to wait two hours for them to fix it. After that we just asked for a room with two beds and a working toilet. They never offerred or even tried to make it right. It ended up taking about four hours to deal with and not even a, "sorry for your troubles" by the staff. Due to this we did not get downtown till late. Shuttle service was horrible. Too much to go into. But I will say it was unorganized and we paid $40 for the group when we finally used a cab it was $12. I have stayed in a lot of hotels an this was my worse experience.
Okay 4.0
Pros: The southern breakfast was nice. It's just a few miles to Opry Mills Mall.
Cons: The bed was uncomfortable and the hotel needs updated. There was lots of noise and thin walls very late at night. If it was raining, the keys would not work to get in the outside door.
Good 6.0
Cons: We had come to Nashville for a family funeral which was at 2 pm. We asked if we might get in a little early to get cleaned up/get dressed. Well, apparently none of the rooms are ever ready until 2 PM! They managed to squeeze us in at 1:20. We would've been happy to pay extra, but hospitality is a concept they're not familiar with. This was not the South that my family grew up in.
Good 7.6
Cons: Parking was NOT good....We had to park in a different lot one night and one in in the street!!!! This is NOT right!!!
Club Hotel Nashville Inn & Suites - Nashville
Rated no. 9
8.3
Excellent 8.3
Based on 6,979 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.7
Facilities
7.5
Location
8.8
Overall
8.5
Overall 8.3 Excellent
Based on 748 reviews
Cleanliness
8.6
Comfort
8.7
Facilities
7.5
Location
8.8
Overall
8.5
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
8.5
Comfort
8.5
Location
8.7
Services
8.4
Staff
8.8
Cleanliness
6.0
Comfort
8.0
Facilities
2.0
Location
6.0
Overall
4.0
Cleanliness
8.0
Comfort
8.5
Facilities
7.0
Location
8.4
Overall
8.4
Cleanliness
8.6
Comfort
8.8
Location
8.8
Services
8.4
Staff
8.8
Cleanliness
8.8
Comfort
8.9
Location
8.8
Services
8.7
Staff
8.9
Cleanliness
8.5
Comfort
8.6
Facilities
9.3
Location
8.7
Overall
9.3
Cleanliness
8.7
Comfort
8.8
Location
8.9
Services
8.5
Staff
8.9

Excellent 9.0
Pros: Great staff who was friendly and helpful. Good value for a hotel by the airport. Comfortable bed and plenty of space in the room. Enjoyed breakfast.
Cons: The bar should have had a bartender to make drinks. There should have been decaf coffee at breakfast.
Good 6.0
Pros: Very clean and comfortable beds
Cons: The staff was rude
Okay 5.0
Pros: The area it was in
Cons: The staff that checked me in was RUDE.
Excellent 10.0
Pros: The lady at the front desk was extremely friendly.
Cons: N/A.
Poor 1.0
Pros: More like a hostel style breakfast than any hotel I’ve been to. They presented overly boiled eggs, packet porridge, some cereal… fruit salad was FROZEN. I couldn’t eat anything.
Cons: Staff were rude and unhelpful. The room hadn’t been cleaned properly (hair in the shower). Breakfast was a joke.
Good 7.1
Cons: Breakfast was substandard and shower water was always lukewarm
Excellent 10.0
Pros: comfortable bed, helpful staff, convenient location.
Cons: several planes leave at 7 am breakfast starting at 5:30am would be helpful
Poor 1.0
Pros: The hotel was horrible and when I stayed there in January it was very nice top shelf very online with Hyatt this hotel remind me of a Best Western
Cons: The entire hotel needed work and it showed the poor quality all of the quality furniture was moved on and all of this flea market furniture was brought in there and it made the hotel seem like it was the Best Western it was horrible the quality was a zero
Excellent 10.0
Pros: Front desk girls were amazing and very helpful
Cons: My couch was worn out and had some damage
Good 7.0
Pros: Staff was very accommodating and friendly. Room was spacious and clean.
Cons: Water pressure was low in the room. The bar area sink didn't work. The toilet handle stuck when flushed.
Mediocre 3.0
Pros: The manager she was helpful
Cons: Upon arriving was told my room had been given away was given awa even though I book 2 months be4 had paid and booked 2 months early breakfast was not what was planned all in all would not go back ¿¿
Excellent 10.0
Pros: close to the airport. Clean room, friendly staff, especially the young lady who works the early evening shift.
Excellent 10.0
Pros: The cleanliness of the room and quiet location.
Cons: Nope everything was awesome
Excellent 10.0
Pros: The hotel was quiet and clean.
Excellent 10.0
Pros: This is my second visit at the hotel and I have thoroughly enjoyed the staff the cleanliness of the hotel it made it very pleasant my father is in hospice and I have to come back and forth to Nashville I plan to stay at the Hyatt place each time I come to
Excellent 10.0
Pros: Easy check in and they were accommodating to help us find a room with a microwave and mini fridge.
Cons: No
Excellent 9.0
Pros: Quietness
Cons: My tub was stopped up
Good 7.0
Cons: Shuttle is listed until Midnight but only serves till 11 pm.
Excellent 10.0
Pros: Customer service was excellent everyone was very kind and generous being that this was a time that I had to come down and my father was Ill everyone was so helpful gave me directions and comforting words
Excellent 10.0
Looked all around for the free parking and decided to go Hyatt Place again. I did miss the great breakfast, STUPID COVID CRAP! but I'm sure it will be back soon. Just 10 to 15 minutes from everywhere and in clean safe and secure location. Room is always big and comfy with an especially friendly staff. (Got to love the southern hospitality) Stay the night or stay the week. Highly recommended!
Good 6.0
Pros: Room and facilities were clean and everything worked. Checkin person was friendly. Location was good.
Cons: Checkin person had repeated problems with creating room keys...took 10 minutes of fussing. Shower was ridiculous..shower head at a bad angle that couldn’t be changed and water pressure that would remove your scalp. Control handle on the shower placed so close to the shower door it was almost unusable. Room layout was so empty it reminded me of a “handicapped-accessible” room even tho it was not. Stupid half-closet and sink outside the bathroom...is this a Motel 6 or a Hyatt? Large sofa in this “suite” did nothing to make the room better. I’ve stayed in Comfort Inns that were much more comfortable and well-appointed.
Excellent 10.0
Super clean rooms, nice staff, and convenient to surrounding area in Nashville. Would recommend to a friend!
Excellent 9.0
Pros: Location and cleanliness.
Excellent 8.0
Pros: Staff was amazing!! Room was nice size.
Cons: Room smelled a bit doggy... as they allow pets. Wasnt horrible but someone who doesn't have dogs staying there would prob not like it. Told staff they said they would let housekeepers know know to correct.
Good 7.0
Pros: Friendly and helpful staff, clean rooms and hallways, offering breakfast and pool was open even during pandemic, Fast Check-in and check out
Cons: When first got to the hotel, there was no soap and shampoo, when they came for house keeping they provided some.
Good 6.0
Pros: The room layout was perfect!
Cons: We had a problem checking into the hotel. We went to use our sofa bed, and there were wine corks and hair all over the sheet. This bed was clearly missed when the room was cleaned. I called the front desk. They brought us new sheets.
Good 6.0
Pros: Close to the airport and friendly staff.
Cons: I found a short straw with white powder in it when we got to our room so it was obvious that our room hadnt been cleaned well.
Okay 5.0
Pros: The location was ok but it's really close to the airport and you can hear the planes!
Cons: The room was laid out very odd. It was a very big room but it had a lot of wasted space!
Okay 4.2
Pros: Size of room
Cons: Parking lot doesn't have space to park. Housekeeping did not clean our room. Replaced towels but did not make our room.
Okay 4.2
Pros: Bed was comfortable
Cons: Paid for a king bed, received a double instead. Staff did not care, and was not helpful. Elevator was the slowest I've ever been on. Maintenance crew was working, loudly, very early in the morning. Very disrespectful. Will not stay there again.
Excellent 9.7
Pros: A nice clean hotel with quick to the point service. Very comfortable with a convenient location.
Excellent 8.8
Pros: For my short stay it was really comfortable and I would definitely recommend it to someone else.
Excellent 10.0
Pros: I loved the amenities and the free wifi and breakfast was great. Every staff member was so courteous and said good morning and hello to me. Even the contractors that were there doing additions (that day) said hello and greeted me. I was really surpised about that and so refreshing to see.
Cons: There was NOTHING about this hotel that I disliked. Highest marks all the way around.
Hyatt Place Nashville Airport - Nashville
Rated no. 10
8.3
Excellent 8.3
Based on 748 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.6
Facilities
8.5
Location
8.4
Overall
7.8
Overall 8.3 Excellent
Based on 163 reviews
Cleanliness
8.6
Comfort
8.6
Facilities
8.5
Location
8.4
Overall
7.8
Cleanliness
10.0
Comfort
2.0
Facilities
10.0
Location
8.0
Overall
4.0
Cleanliness
6.0
Comfort
6.6
Facilities
6.0
Location
6.6
Overall
6.0
Cleanliness
8.4
Comfort
8.1
Location
7.9
Services
7.9
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
8.0
Facilities
9.3
Location
10.0
Overall
9.0
Cleanliness
8.9
Comfort
9.0
Location
8.9
Services
8.7
Staff
9.3
Cleanliness
7.9
Comfort
8.2
Facilities
8.0
Location
7.6
Overall
8.0
Cleanliness
8.9
Comfort
9.1
Facilities
10.0
Location
8.6
Overall
10.0
Cleanliness
9.2
Comfort
8.5
Location
8.7
Services
8.3
Staff
9.8

Poor 1.0
Cons: The property is under construction and is not open but booking.com still let us book it. Disappointing
Good 7.0
Pros: The breakfast
Cons: Our light when you first walk in the room wasn’t working. The first room we went in wasn’t clean.
Excellent 10.0
Pros: Good location, indoor pool, meals served overall very good
Cons: There’s nothing not to like
Mediocre 3.0
Pros: I like the hotel being near the opry mills mall and other stores I shop at.The house keeping made us feel welcome.
Cons: The hotel staff was rude once me and my boyfriend arrived to check in.Her communication was awful and w3 didn't feel welcome at all.If it weren't to late to cancel we wouldve checked in at another hotel.The shower/tub wasnt cleaned at all.It was hair all inside the tub and on the sink.The screw on shower stopper fell off soon as pulled up.The house keeping did great coming to the rescue on making us feel welcome, correcting the bathroom problems and positive vibes.
Good 7.0
Pros: Location Room size Beds Wait staff in lounge
Cons: Toilet seat was almost off Room wasn’t cleaned one day When room was cleaned, bathroom was missed Constantly leaking tub faucet
Excellent 10.0
Pros: Customer service was excellent
Excellent 9.4
Pros: Nice restaurant. Hot water immediately. The staff was helpful in arranging a shuttle to transport us to downtown for $10/per person round trip.
Cons: Under construction. Pool was closed. Carpet, lights, fixtures in bathroom all worn down. I guess that’s why they started construction. FIRE ALARM went off at 8:30 am.
Mediocre 3.0
Pros: Location
Cons: Bathroom had ants and the tub did not drain. They sent someone to fix the tub but seemed unconcerned about the ants. There is no way they would have not known about the clogged drain if the tub was cleaned properly. Will not stay here again.
Good 6.0
Pros: It was bright and cheery
Cons: they were having system problems with the reservation system which threw everything out of whack instead of just saying so they acted like there was nothing wrong which was even more frustrating. I would have understood honesty is the best policy
Excellent 9.0
Cons: The housekeeping staff made a flower out of the kleenex in the bathroom but I threw it out because I didn't like the thought of the staff touching kleenex I would use.
Mediocre 3.7
Pros: Fairly clean and comfortable.
Cons: Directly under plane traffic. Booked specifically because of indoor pool for the kids, pool was closed entire stay for "maintenance". We had 2 very disappointed kids.
Excellent 8.0
Pros: Great staff
Cons: None
Good 6.0
Pros: The staff are all very very nice and very responsive to feedback. The onsite grille was great too!
Cons: The mattresses at this hotel were the worst I have ever slept on. 5 nights of tossing and turning. The staff are aware of this and report new ones are on order. Don't book til they get the new ones in.
Excellent 10.0
Pros: Breakfast was incredible! Such a friendly staff! Felt very welcomed.
Excellent 9.0
Pros: Everything was fine.
Cons: Nope
Excellent 9.0
Pros: The breakfast was free for kids.
Cons: I wish the breakfast was complimentary for every guest.
Good 6.0
Pros: The host at the front desk was extremely polite and professional.
Cons: The carpet in the room was dingy and the room smelled stail. The AC didn't work well either.
Excellent 10.0
Pros: Decor and staff
Cons: Nothing. Would definitely stay again
Good 7.0
Pros: The restaurant and front check in staff were wonderful.
Cons: We were told upon check in how to adjust the beds if they were uncomfortable (it must be an issue). We never found a comfortable adjustment though. Staff didnt come to clean room until 6 pm 1st day. But came @8 am to clean on checkout day & woke us up
Excellent 9.0
Cons: Toilet DoD not work Shower did not drain room stunk like animal urine
Good 7.0
Pros: Nothing in particular
Cons: I had booked a 1 King Bed nonsmoking WIFI-Bed with adjustable firmness dial Hi Def. Flat screen TV-Fridge-Kei=urig Coffeemaker and instead received two queen beds. Key card had to be reset once returning to the hotel and nothing was said to us prior that
Excellent 10.0
Pros: Clean, comfortable beds.
Cons: Everything was great.
Excellent 9.0
Pros: Free airport transportation, cool design inside, nice bar, adjustable beds.
Cons: About a $11-20 uber/lyft to midtown or downtown.
Excellent 10.0
Pros: NICE facility. It seemed almost brand new. The staff was over the top attentive and helpful. For us it was a great location. I wish we could have stayed for a few more days.
Cons: Can't think of a thing.
Good 7.1
Pros: The facilities and the room were spotless, food was great, and the staff was exceptionally professional, helpful, and friendly.
Cons: The bed was HORRIBLE. MY wife and I had the worst nights sleep during our entire trip here. The bed felt like a firm foam pad covering a pile of boulders. There is a knob to adjust firmness but that didn't operate as advertised. The main reason we get a hotel is for rest therefore I give the place a 2 start rating.
Excellent 9.0
Pros: Always a nice motel!
Cons: I hated the adjustable bed. It was on firm and was basically flat! I weigh about 220, but that shouldn't flatten the bed haha! I actually had to sleep on my wife's side which wasn't a bad thing :)
Hilton Garden Inn Nashville Airport - Nashville
Rated no. 11
8.3
Excellent 8.3
Based on 163 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.5
Facilities
7.3
Location
8.5
Overall
5.6
Overall 8.3 Excellent
Based on 157 reviews
Cleanliness
8.5
Comfort
8.5
Facilities
7.3
Location
8.5
Overall
5.6
Cleanliness
10.0
Comfort
8.0
Facilities
10.0
Location
10.0
Overall
8.0
Cleanliness
8.1
Comfort
8.4
Location
8.5
Services
8.3
Staff
8.8
Cleanliness
9.2
Comfort
8.8
Location
8.8
Services
8.6
Staff
9.3
Cleanliness
8.0
Comfort
7.9
Facilities
4.0
Location
7.8
Services
8.0
Cleanliness
9.1
Comfort
9.0
Facilities
8.0
Location
9.4
Overall
6.0
Cleanliness
8.6
Comfort
8.0
Location
8.7
Services
8.2
Staff
9.0

Excellent 8.0
Cons: Couch in den was torn in two places and furniture old.
Poor 1.0
Cons: They dont rent to locals
Excellent 10.0
Pros: Eerything was excellent with one exception in that the lady who check us in on a Saturday. I told her I had a reservation and she told me that does not mean anything. I told her that I reserved our stay online and she still preceded to tell me that does not mean anything. She then looked me up and checked me in. I would highly recommend the lady be retrained in customer service. Otherwise, all staff was extremely nice, professional and courteous. This was the only issue I experienced during our stay.
Cons: I liked everything. The hot breakfast was delicious with many options. The full kitchen was nice. The living area and bedroom were spacious. I appreciated having a couple of televisions. I will come back.
Excellent 10.0
Pros: The breakfast needed biscuits and gravy to be added.
Excellent 9.0
Pros: The guy at the front desk was amazing. Never had any problems, everything was nice, i was impressed.
Cons: Everything was great
Good 6.0
Pros: Easy and friendly check in. Access to coffee station 24 hours a day. Breakfast included
Cons: Had to go to front desk in order to get fresh towels each night we were there. Had to find housekeeping to ask to have our garbage removed. Maybe this is a COVID thing but received no instructions about these things at check in
Poor 1.0
Pros: The room was substandard and should be gutted. It gives a bed name to Hilton. I want. My money back!!!!!
Cons: The room see above
Mediocre 2.8
This hotel was absolutely the worse decoration we made. The staff was rude and using unclean words in front of guests, the proceeded to charge my card $300 for smoking in the building when we never smoked a gen one of the maid stollen one of our credit cards and we walked in on her doing drugs by far the he most discussed. Lol
Excellent 8.0
Cons: Jets were going right over the roof of the Hotel every ten minutes for at least 45 minutes when we checked in. Very loud.
Poor 1.0
Pros: It sufficed as a place to stay.
Cons: The room was very dirty and broken-down. The sink in the kitchen leaked underneath, so the water could not be run. The garbage disposal was also broken and simply would not turn on. The shower curtain had large holes ripped all through the top of it.
Excellent 9.0
Pros: I felt very safe at all times.
Cons: The bed was not the most comfortable, but did alright.
Good 7.0
Pros: Man at the front desk was very pleasant and helpful.
Cons: Our room was not only in need of renovating, but it was not clean. This was very discouraging, especially given the current pandemic.
Excellent 9.0
Pros: Location
Cons: food
Excellent 9.0
Pros: Location was perfect. Amenities perfect
Cons: There needs to be some repairs.
Excellent 10.0
Pros: The staff and room
Cons: No
Excellent 9.1
Pros: Location for easy access
Cons: Slow wifi
Excellent 10.0
Pros: Everything was great, the suite was very big and comfy, very clean, Staff was great and good breakfasts.
Cons: they could have had breakfast a little later on the weekdays
Excellent 10.0
Pros: Clean and hospitable. The rooms were nice and clean and didn't appear dirty like a lot of hotels seem.
Cons: Nothing. We loved our stay.
Excellent 10.0
Pros: Very comfortable rooms, lodge area; a great breakfast; excellent bed and linens.
Cons: It appears the 3rd floor was being renovated. Noise started pretty early. Understandable. Reno is a good thing and you have to do it sometime.
Excellent 10.0
Pros: I really liked the rooms and the breakfast was good ( for free)
Mediocre 3.0
Pros: The room itself was very nice, I enjoy having a suite with a separate bedroom. Breakfast was OK, nothing fancy. Shuttle service to downtown Nashville was great, drivers very helpful.
Cons: Guests on floor above us that made a horrible racket, slamming, stomping, running. 1st night we called front desk 3 times & manager got them quieted down and refunded our fee. Second night on duty front desk person hung up on us. Couldn't change rms.
Okay 5.0
Pros: Two star rating says it all the staff was great
Good 6.8
Pros: Breakfast and decent workout room if small
Cons: Starting to show wear and tear carpets didn't look dry clean in rooms
Homewood Suites Nashville Airport - Nashville
Rated no. 12
8.3
Excellent 8.3
Based on 157 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.3
Facilities
7.0
Location
8.6
Overall
7.4
Overall 8.0 Excellent
Based on 3,262 reviews
Cleanliness
8.3
Comfort
8.3
Facilities
7.0
Location
8.6
Overall
7.4
Cleanliness
10.0
Location
10.0
Overall
9.0
Staff
10.0
Value for money
8.0
Cleanliness
8.2
Comfort
8.1
Location
8.5
Services
7.9
Staff
8.4
Cleanliness
6.3
Comfort
6.0
Facilities
7.0
Location
7.3
Overall
7.0
Cleanliness
8.3
Comfort
8.3
Location
8.6
Overall
7.5
Services
8.0
Cleanliness
8.3
Comfort
8.3
Facilities
7.0
Location
8.4
Overall
7.5
Cleanliness
8.4
Comfort
8.4
Facilities
7.0
Location
8.7
Overall
7.5
Cleanliness
8.3
Comfort
8.3
Location
8.7
Services
8.1
Staff
8.5

Okay 4.0
Pros: Location was good
Cons: Yes, my curtain appeared ripped half way down, air conditioning unit was broken half way off the wall, it appeared as though the wall had been punched. There were bugs n the window & the window appeared cracked. I took pictures and showed to front desk.
Mediocre 3.0
Pros: okay
Poor 1.0
Pros: Dirty and loud
Okay 5.0
Pros: Parking garage
Cons: A worker got on an already crowded elevator with a shop vac and a smelly garbage bag. Not cool. The hallway and room was not very clean (food left over in sink, garbage in hallway) and the drink machine for breakfast didn’t work. I should have given this an even worse review.
Excellent 8.0
Pros: - clean room - daily room service - shuttle to airport and downtown (drivers were great) - staff was friendly and very helpful (e.g. when my Uber didn't show up very early in the morning)
Cons: - lift could need an update
Okay 4.0
Pros: location great outside very nice.
Cons: The pictures were kinda deceiving from what condition the actually rooms are in. The rooms were not very clean. I had ants on the nightstand right beside me. Hole in the curtain.
Good 6.0
Pros: The size of the room was great The bed and bathroom where great sized The closeness to gas stations an places to eat Shopping was ok as well. Close to downtown Nashville Not a lot of noise but you could hear some.
Cons: The water pressure in the shower was horrible and the water was hot enough to melt you. The waffle pour didn't work, the juice machine didn't work. Both on neither mornings The pricing for drinks and snacks were so high you where better off going next door to the gas station which I did. The elevators need to be refreshed, there where stink bugs in my room near both the windows. I ask for an upgraded room during the booking process and got there to a room that was a down grade from what I even booked. There is a homeless camp on the other side of the fencing behind the hotel. I asked for a room on the upper floors(4-6) and got a room on the second floor.
Excellent 9.0
Pros: cleanliness and breakfast was great
Cons: Not really
Okay 5.0
Pros: Location is great.
Cons: Our room needed updated. Ceiling leaked, window frame rusting away, tile work in bathroom needs work and big scratches on the wall.
Okay 5.0
Pros: Proximity to downtown
Cons: hot water was lacking in shower, let the water run for several minutes barely got luke warm
Okay 4.0
Pros: Location
Cons: Parking lot had cjg butts and people smoking near the front door. Elevator is literally duct taped. No eggs available on breakfast offer every other day. The owner families are laying on the lobby furniture daily and family members on computers .
Excellent 10.0
Pros: the staff was great
Okay 4.0
Pros: The bed was really comfortable
Cons: Everything was dingy. Every room had a different smell. Hotel staff was not friendly.
Excellent 8.0
Room was clean and quiet, we enjoyed our stay. My only complain-lobby coffee tasted terrible, lol.
Okay 5.0
Pros: Location
Cons: Yes the room smelled bad
Good 7.2
As close to the interstate as one can get. Clean and a nice complimentary breakfast (but should have had some bananas.) Reasonable price. Would stay at again.
Excellent 8.0
Pros: the morning breakfast
Cons: the fridge in room 618 froze all my drinks and medication, it made the medication useless. I had to throw it out.
Excellent 10.0
Pros: The staff was helpful and the breakfast was great! The location was less than 10 minutes from downtown.
Cons: There was a dirty towel in the corner when we checked in, but other than that, everything was great.
Excellent 8.0
Pros: Walk in showers and cleaning staff
Cons: The front desk was just adequate and the breakfast had allot to be desired
Excellent 10.0
Pros: Nice rooms
Cons: no
Mediocre 3.0
Pros: Front desk clerk during check in!
Cons: The bed had bed bugs and nobody never did reach out to me!
Excellent 10.0
Pros: We enjoyed the dealing with management The location was right next door to a Logan's Roadhouse,we walked over for super on Saturday the 11 before we went to the Grand Old Opry!
Excellent 8.0
Pros: Rooms were clean and in good condition
Cons: Bathroom door doesn¿t shut to where anyone in the room can¿t hear you go to the bathroom.
Excellent 10.0
Pros: Its proximity to everywhere I needed to go.
Cons: There was no pool ¿¿
Excellent 8.0
Pros: Location to airport
Cons: first room given was not cleaned
Mediocre 3.0
Pros: Staff was great, breakfast buffet was good, fast check in and check out. Location was very close to airport.
Cons: Cleanliness was not great. Sheets smelled. Chair was not clean and looked moldy.
Good 6.0
Pros: It was a good place to sleep for 3 nights, the location not so much.
Cons: Phones weren¿t working upon arrival when we tried to call. They told us they could get us an early check in but apparently the manager had changed their mind so we sat in the hotel parking lot for 4 hours. There was a lot of construction going on.
Poor 1.0
Pros: I stayed here before and did not have an issue until this trip.
Cons: There was dried up blood on the mattress cover. We had to call the police because someone in another room called one of my employee's room several times and made her end up sleeping in another co-worker's room for that night and then they both checked ou
Okay 4.0
Pros: Good location, right next to a gas station if you need to fill up before a road trip and close to the airport if you travel by plane. Simple but clean rooms and free parking was pleasing.
Cons: This rubbish notion of ¿hot buffet breakfast¿ needs to NOT be advertised. Breakfast really was utter rubbish! Do not ever think you are getting a deal for this. What I saw for ¿hot buffet breakfast¿ was white doughy biscuits and sausage gravy
Good 7.0
Pros: Good place. Friendly staff.
Cons: No lockable door for the bathroom.
Okay 5.0
Pros: Location, updated rooms, and price of room.
Cons: The breakfast was not good at all. Not a hot breakfast and only had a very limited selection of cereal to choose from. Cover-19 can not be the blame for this.
Good 6.0
Pros: Location close to airport; nicely remodeled; comfy beds
Cons: Forgetful staff--made multiple requests for maintenance (clogged sink; alarm clock not working); never came. Phone and clock not working. Tight parking lot. Still serving COVID breakfast (no seating; no hot food), some days forgot to refill food.
Mediocre 3.0
Pros: The room was very nice. It was recently remodeled, and the workmanship was good. When checking out, hotel employee Made me want to return for another visit in spite of the horrible service we experienced prior to checking out.
Cons: There was a lot, starting with the room was not very clean. sheets did not appear to be changed, and the TV did not work. The male desk clerk did not seem to care and just kept making excuses for everything that was wrong. Unlike hotel employee 
Good 6.0
Pros: Clean room and bed was comfortable
Cons: Parking was horrible. Too close to freeway and street. Steet noise racing motorcycles etc. Kept me up most the night. I asked for a quieter room for my second night and was told all the rooms had the same problem!
Good 7.2
Pillows poor quality. Housekeeping knocking in my door 2 hours before checkout 2 days in a row . The main quality of a hotel should be good sleep! Communicate better with your staff what guests have checked out already . I have to harp on this as it is what will stay in my memory when I think of this hotel.
Poor 1.0
Cons: There was hair on the beds and hair in the sink and shower the room was crawling with aunt¿s it was by far the worst room I have ever stayed in
Okay 5.0
Pros: I was surprised by the security deposit that was added to the bill. I know I will get it back but not for 5 - 7 days. I didn't like that at all. If that's what I get when I use your service I'm not sure I will be using you again.
Cons: The women filling in seemed to be not very happy about being there.
Poor 1.0
Pros: Nothing.
Cons: This hotel coldly refused to give me a refund when the DFW airport completely shut down due to extreme weather. I was trapped with thousands of passengers in the airport and was unable to reach Nashville. Policy or not, very poor customer service.
Okay 5.0
Pros: room size, tv.
Cons: Wallpaper torn, elevators walls torn, advertise hot-breakfast, but only coffee, cereal but no milk, squished muffin, etc. Arrived for breakfast 8:30 am. Also I did not realize closeness to airport takeoff runway.
Excellent 8.8
Only problem was very limited parking spaces
Good 6.0
Pros: Liked location
Cons: Hotel showed its age - poor upkeep to multiple shared area - unable to open door from basement parking area to inside - two tenants were using the basement parking area for apparent major projects to their vehicles - garbage in that area not cleaned
Poor 1.0
Pros: Perfect location
Cons: The l look ack of knowledge and the ability to make decisions by desk staff. Very limited parking and ants on the bed and night stand.
Poor 1.0
Pros: Not far from downtown and it's close to the airport.
Cons: Our first room wreaked with cigarette smoke and air freshener. The second room was nice, but filthy. Musty, dingy, thin sheets, had holes. No blanket. Someone had killed a bug in the bathroom. The shoe print and bug visible. Do not recommend!
Good 6.0
Pros: Was clean
Cons: They charged a deposit even though the hotel was already paid for; in addition to that, they held the deposit for 3 days causing me to bounce 2 checks at $35 a piece. I am on disability and and afford bounced checks fees! I wasn¿t aware of a deposit
Poor 1.0
Pros: OMG where do I start on the floor I stayed on I had rooms 502 and 504 fifth floor smelt like pure marijuana also Saturday night there was a party in the parking garage with beer bottles lots of loud music cars zooming in and out all night and motorcycles.
Cons: I also took pictures of the loud music the condition of the building falling apart inside and out when I went to tell management they basically said they didn¿t see any stuff on the camera three years ago when I stayed it was awesome
Poor 1.0
Pros: The attendant waived the 75dollar nightly damage deposit- what¿s with that? Who has a damage deposit
Cons: halls- room smelled of smoke /marijuana, 3 nites- got NO room service-requested it 3x - tconstantly had to reprogram our key cards-they said it was ¿Covid¿ how lame is tha Mgr talked on phone during checkout Not a good time at all
Good 6.0
Cons: Seemed like the hotel needs a lot of "fixing up" and a new handy man. Felt like it was coming apart. The baby crib I requested smelled so bad, couldn't possibly put my child in there.
Good 7.0
Pros: Location
Cons: No
Good 7.0
Pros: Location near the airport.
Cons: 2 rooms, they were both the same. No hair dryers provided in rooms. Bathroom doors are barn style doors. The doors have no handles, no locks, not level. If you have more than 1 person per room, it is not ideal! Small parking area. Staff did not wear mask.
Good 7.0
Pros: Location
Cons: Yes the dried urine or yellow spots on the ceiling of the bathroom.
Mediocre 3.0
Pros: closeness to airport
Cons: Hotel old in need of updates. Walls had paint flaking off. Room was not clean when we got there but guy did put us in another room. Deposit was not explained on your website.
Poor 1.0
Pros: Checking out!!!
Cons: We didn't like anything other than it had a parking garage.
Mediocre 3.0
Pros: Mgr  not wearing mask, allowed housekeeping to enter rooms hotel employee with no mask had no gloves all while guest was still check in and had Do not.distrub sign on door.
Cons: Not following cbc guidelines to Covid19. House keeper entered my room before i checked out caught her red handed in my room with no mask on no gloves, all while I had Dnd sign posted. Stayes there for 4 days and I question front desk night before.
Poor 1.0
Pros: Had baby ants in hotel it is infested and had spiders worse vacation ever
Poor 1.0
Pros: the price
Cons: I have never experienced a hotel stay like this one. They seem to have some time of knat infestation or something because they were everywhere and housekeeping doesn’t do a great job of cleaning. I had to change my room 3 times during my two day st
Excellent 10.0
.
Mediocre 3.0
Cons: the First room was dirty so they moved us to a room that had been renovated. When I woke up during the night there was an ant on my phone. Then when I showered I had to turn the water off while I lathered because the water was about to overflow.& more ant
Mediocre 3.0
Pros: The room was clean
Cons: There was no hot water in the shower. Also, there was a blinking light outside that kept me awake most of the night even with the room darkening curtains. The air conditioner did not work properly and made a bothersome noice all night. Did no get sleep.
Mediocre 3.0
Pros: Location
Cons: Room needs a remodel..furniture worn, bathroom door wont open all the way - hits toilet, Water was out - they said that it would be 10 minutes, it was 2 hours, tissue paper stuffed in the hole where the door peephole should be, eelevator very slow etc.
Excellent 9.7
Pros: Location
Mediocre 3.0
Pros: Staff was very nice. AC worked well.
Cons: Shower had no hot water. Carpets needed to be cleaned.
Good 6.2
Cons: Bed linen had stains and holes in it
Mediocre 3.4
Cons: Dirty
Mediocre 3.0
Pros: It's location
Cons: No travel parking for people traveling
Good 6.0
Pros: Place was clean n staff was nice
Cons: Price went up from Monday to Tuesday, Valentine's day .
Good 6.2
Pros: The staff was friendly and the room was clean. They are still doing remodeling so it feels like you are in a construction zone. I imagine it will be nice but they should have a discount for thhis period.
Okay 5.7
Cons: 3 out of 4 showers I took didn't have hot water! Hurt overall positive experience
Excellent 8.0
Pros: The front desk staff was wonderful!
Cons: I couldn't get hot water in the shower.
Country Inn & Suites by Radisson, Nashville Air - Nashville
Rated no. 13
8.0
Excellent 8.0
Based on 3,262 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.5
Facilities
8.2
Location
8.8
Overall
7.7
Overall 7.9 Good
Based on 597 reviews
Cleanliness
8.6
Comfort
8.5
Facilities
8.2
Location
8.8
Overall
7.7
Cleanliness
9.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
9.0
Cleanliness
8.5
Comfort
8.4
Location
8.8
Services
8.2
Staff
8.7
Cleanliness
7.3
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
4.6
Cleanliness
8.6
Comfort
8.6
Location
8.7
Services
8.2
Staff
8.6
Cleanliness
8.7
Comfort
8.9
Location
8.9
Services
8.6
Staff
9.0
Cleanliness
8.7
Comfort
8.6
Facilities
9.0
Location
8.7
Overall
9.5
Cleanliness
8.6
Comfort
8.6
Location
9.2
Services
8.3
Staff
8.8

Excellent 9.0
Pros: Nice and clean
Cons: The room I booked the A/C was broken and they didn't have a King bed suite left .
Poor 1.0
Pros: The bed was comfortable. my car and 4 others cars were broken into. busted windows. the manager did not care nor ever contacted me. I had to make a police report and all they did was say call this number. they also over charged me. my rate was $116 and they charged me $173 plus would not return my call.
Okay 5.0
Pros: Coffee hot
Cons: Breakfast at 9am was picked over, no sweet rolls or bagels or breads available Break ins, three cars in lot broken into overnight, twice one tried to enter my occupied room Back door glass smashed On transport van rear right fender wrecked , poor image
Excellent 10.0
Pros: Everything was wonderful. The shuttle even took us to a restaurant
Mediocre 3.0
Cons: service was mediocre at best. room was dirty and bathroom was not very clean.
Okay 4.0
Pros: If you want to be close to the airport then it¿s a good location
Cons: No water in pool...guess it Was needing work. Never got real cool in room but it was a Suite. Staff at front was helpful
Poor 1.0
Pros: The room was very large (suite), but that did not make up for all the hotel¿s issues.
Cons: Many things¿we rented two rooms, one had air conditioning that was broken and would not adjust, that same room smelled like cleaning supplies that try to mask smoke smell, handle fell off bathroom door in one room, off the shower in the other, pool emp
Okay 5.0
Pros: Room was surprisingly quiet, being near the airport.
Cons: The overall grounds were needing serious attention (weeds everywhere, overgrown bushes, etc.). And the evening staff seemed more I interested in anything but helping guests and seemed put out by our questions & needs.
Excellent 9.0
Pros: Staff is very attentive and quick to respond when needed.
Cons: The biggest drawback is the water pressure. For my daughter and granddaughter with long hair, it was almost impossible to get the shampoo out.
Excellent 10.0
Pros: Beds were very comfortable. I liked the fact that they had a grab & go breakfast available during the Covid-19 .
Cons: No
Excellent 9.0
Pros: the bed
Cons: none
Okay 5.0
Pros: It was a Hampton Inn
Cons: The night clerk who was very rude and had a chip on his shoulder Was not professional and very abrasive
Excellent 9.0
Pros: Staff was very friendly and helpfull.
Cons: No
Excellent 8.0
Pros: Friendly front desk and breakfast service.
Cons: Could not get WiFi in our room at all. Had to go to the hall and lobby. I asked first morning and it didn’t help. Breakfast yogurt and hard boiled eggs were only available our first day.
Okay 5.0
Pros: Convenient to work site. Great breakfast.
Cons: Refrigerator froze food. TV was small and sound quality poor. No towel rods
Excellent 10.0
Pros: friendly staff, great location close to airport
Cons: no
Excellent 10.0
Pros: Very clean modern room. Excellent breakfast
Excellent 10.0
Pros: Helpful staff, excellent breakfast, great location for airport
Cons: No
Excellent 10.0
Pros: very very comfortable bed the room was in like new condition and had amazing shower pressure not often i take 45 minute showers but i loved it the beds are super comfy and the pillows have structure they are not flat pancakes this location shows what the Hampton brand really is an affordable luxury hotel
Cons: other than the floor protection being left in the elevator after the construction workers left (inital apperance was oh goodness the elevator linoleum is peeling up really bad) nothing really bad to say about the location
Good 7.1
Pros: Staff was friendly and helpful.
Cons: We got a room for only several hours because our plane was coming in at 4:00 a.m. and we couldn't get into our next hotel until 3:00 p.m. We were put on the first floor and could hear conversations at the front desk as well as all the guests coming in and out of the hotel and up and down the hallway. We have stayed at Hampton's before and have always been pleased but since we got no sleep, we would have been better off sleeping at the airport until our rental car agency was open. This would have also saved us a couple of hundred dollars.
Excellent 10.0
Pros: Staff was incredibly warm and friendly. Airport shuttle was very convenient
Excellent 8.5
Pros: Great service and perfect location
Cons: Elevators are in dire need of maintenance , had a couple of scares , decided towards the end of my stay to take stairs even thought I was in the 7th floor
Okay 4.5
Pros: Continental breakfast
Cons: Showers Pillows Humidity in room No bathroom ventilation fan
Hampton Inn & Suites Nashville-Airport - Nashville
Rated no. 14
7.9
Good 7.9
Based on 597 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.5
Facilities
7.5
Location
8.6
Overall
7.7
Overall 7.5 Good
Based on 1,590 reviews
Cleanliness
8.5
Comfort
8.5
Facilities
7.5
Location
8.6
Overall
7.7
Cleanliness
8.0
Comfort
7.6
Facilities
7.0
Location
8.3
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.2
Comfort
8.4
Location
8.6
Services
7.7
Staff
8.6
Cleanliness
7.3
Comfort
6.6
Facilities
8.0
Location
8.6
Overall
7.0
Cleanliness
8.1
Comfort
8.5
Facilities
8.5
Location
7.8
Overall
8.3
Cleanliness
8.6
Comfort
8.5
Location
8.5
Services
8.1
Staff
8.8
Cleanliness
8.3
Comfort
8.2
Facilities
6.6
Location
8.3
Overall
6.6
Cleanliness
8.8
Comfort
8.7
Facilities
8.8
Location
8.8
Overall
8.6
Cleanliness
8.6
Comfort
8.5
Location
8.8
Services
8.0
Staff
8.7

Good 6.0
Pros: Good location. nice view from the 9th floor windows. The bar had a nice dinner with friendly staff.
Cons: I didn’t get the disability access room I had booked, but the room was nice. I strongly recommend they put a shower curtain on the tub!!! They didn’t seem to be fully booked, but they put people in the room next to us,and we could hear all of their conversations. The elevator wasn’t working properly to get to the 10th floor for ice from the 9th floor. I was surprised that a resort fee was charged. I was told it was for the free parking! (and gym and closed pool)
Poor 1.0
Pros: Nothing
Cons: We left as our room was occupied by OTHER people and dirty.
Mediocre 2.0
Pros: Absolutely nothing
Cons: Our room was falling apart literally , shower wouldn¿t drain, stains on the floors and walls, felt like a motel 6, overall our room was gross . our key cards to our room would stop working making us go down to the lobby to get new ones everyday.
Excellent 10.0
Pros: Staff was very friendly and helpful...food was delicious...
Cons: No
Excellent 10.0
Pros: I LOVE everything about Hotel Preston
Cons: I can't think of anything that I didn't like
Mediocre 2.0
Pros: It was convenient that there was a restaurant onsite. The food and the service at the bar was average.
Cons: Paid to park car at hotel while away on a trip, since it was near airport and had shuttle service. Called for the shuttle to pick up during shuttle hours and they would not accommodate. Re: hotel parking/Uber costs, reached out to GM twice. No response.
Excellent 9.0
Pros: Clean, location was good.
Cons: Would have liked to had breakfast included in our rate.
Excellent 10.0
Pros: Comfortable, clean, lots of amenities!
Cons: No
Good 6.0
Pros: The hotel is in a great location for downtown.
Cons: The hotel room and hallway leading to it has a marijuana smell to it, the bar and restaurant have good food but are extremely slow.States that in a deluxe room you get robes, radio alarm clock, and bluetooth speaker,but that¿s not the case. And much m
Excellent 10.0
Pros: Room size
Cons: The room was hot until about 11;oo pm , not the hotels fault just extreme temps
Excellent 10.0
Pros: Love the premium Corner King room it is awesome and Sharonda was a great help
Excellent 9.0
Pros: Location was very convenient. Very clean. Loved having the restaurant there and the food was excellent.
Cons: Walk out the front door and there is smoking on the left AND the right! Please wrangle them to one side or the other so that we do not have to walk through their stink.
Okay 5.0
Pros: The lobby and common area were new and updated! Felt like we were actually in Nashville versus a random hotel in a city.
Cons: There was a musty smell, ac was not fully functioning in the room
Excellent 10.0
Pros: When I checked in the front desk staff was very nice I'm very bad with names or I would actually named them but I checked in Tuesday July 20th in the evening if that helps there were two ladies that were above and beyond customer service expectations
Cons: There was absolutely nothing that I didn't like everything was up to par and that's actually the first thank you Hotel Preston I will stay again
Okay 5.0
Pros: Location and size of room.
Cons: Only 1 elevator in service for several days causing long wait times and crowded conditions. Not good in time of COVID. Guests ignoring limits. Overall venue needs a refresh.
Good 7.0
Pros: The pool area and lobby area were nice.
Cons: The toilet flusher in the room was broken and took hours to get fixed after 2 calls and speaking to the general manager. There was no refrigerator in the room and took hours to get installed as well.
Mediocre 3.0
Pros: location to my business meetings was adequate 2. Bed mattress and pillows were surprisingly comfortable
Cons: 1. Hotel elevator had safety issues - had trouble stopping and jerked violently 2. Vending machines and ice machines on even floors did not work 3. Greeting staff was curt, swift and unclear - not very friendly
Excellent 10.0
Pros: Nice rooms
Excellent 10.0
Pros: Location
Excellent 10.0
Pros: Cool artwork and decor
Excellent 8.0
Pros: Location, decor, staff was friendly...
Cons: Limited food selections on the menu for breakfast....
Excellent 10.0
Pros: Love this hotel! Staff is great! Feels like a luxury hotel with a very reasonable price
Cons: No complaints!
Poor 1.0
Pros: Nothing
Cons: Not worth $--- a night, which is what I paid after all the hidden fees. Room was not dirty, but not clean either. Couldn’t find anyone at the front desk all 3 times I went down there. Coffee in room terrible, mentions breakfast in list
Poor 1.0
Cons: It was horrible I was a repeat customer they have lost my business for good No cable and no hot water and the manager did not care when I called in
Excellent 10.0
I loved the hotel, bed was comfortable, and Brittany at the from desk gave me awesome brunch suggestions
Good 6.0
Cons: Tv and tub is outdated
Okay 4.0
Pros: Staff was friendly.
Cons: Shards of glass in our floor, shade was broken, vent in the bathroom didn't work and towel rack falling off the wall.
Good 6.0
Pros: Location
Cons: Needs to be updated
Good 6.0
Cons: No microwave, very scary neighborhood
Good 6.0
Pros: The bar was nice.
Cons: Room was ok. I had a do not disturb sign on my door and housekeeping still came in.
Poor 1.0
Cons: Room had crack in wall , TV did not work would not turn on but battery was fine , rust in tub. Very disappointing
Good 6.0
Pros: Location, spaciousness, privacy, restaurant/bar-very good
Cons: couldn't accommodate our room location request. getting this information required 2 when the front desk was busy. 1st call-female-on hold for 10 minutes-gave up. Upon recalling, the gentleman answering-no hold, got me the info immediately.
Good 7.0
Pros: The location is awesome! I enjoy staying there because it’s not too close to all of the madness but close enough to things I enjoy.
Cons: My room had a terrible smell. They sent a guy yo with Febreze and it only helped for 10 mins.
Good 7.0
Pros: Staff was wonderful
Cons: The room was not up to my expectations on cleanliness
Mediocre 3.0
Pros: Front desk staff pleasant, food was good
Cons: Very loud public party Friday night until after 1am. Outdated. Musty smell in many areas
Good 7.0
Pros: Convenient, stylish
Cons: The air conditioning unit in the room was incredibly loud.
Poor 1.0
Pros: Have accident on the shower im.call.to.the.rescue please.call.me.----patricia.or.gustavo
Cons: Have axcident.on.the shower in.call.to.rescue
Okay 5.0
Pros: Hotel Preston had a neat artsy vibe. I enjoyed the art displays/gallery downstairs. The check in guys were dressed in jean jackets and very pleasant.
Cons: I really don’t think this hotel should be listed as a 3.5 star. Although it has been renovated, sort of, the rooms and elevator are still old. Service at the bar/restaurant was horrible and it took 20-30 minutes for an overpriced half-slice of cake
Okay 4.0
Pros: Staff was very friendly and helpful.
Cons: Room that was issued was very run down. Other rooms I have stayed in at this hotel were very nice and the view was awesome from them.
Okay 5.0
Pros: The address listed is not correct... they got us lost for over an hour.
Okay 5.0
Pros: We really liked the mid century feel of the hotel. We arrived on a Sunday and there was a pool party with A League of Their Own showing. It was a hot night so the pool felt great and a good movie to watch. We also played some corn hole and ping pong.
Cons: I would have given all excellent marks, but there was a whining dog staying next door to our room. We had a 6:00 am shuttle scheduled and the owner left the dog unattended. We moved to a different room. Perhaps all dogs should be on the lowest floor.
Poor 1.0
Pros: Location; easy access from interstate hwy
Cons: Room was bare...looked like it was being renovated. Bathroom needed renovation. Bed was uncomfortable. No decor in the room.
Okay 4.0
Pros: That it was inexpensive
Cons: I didnt like how we had to wait at the check in desk for quite a few when we arrived. I also didnt enjoy how the bathroom appeared to be over looked in the cleaning process. Toilet and tub look gridy gross and the floor was sticky.
Okay 4.0
Pros: The staff was nice,.
Cons: The $50.00 hold on my credit card for the room was not disclosed until they had my credit card in hand. The hotel was Shabby- run down, my room looked as if it had had flood damage that was poorly repaired. T
Okay 5.0
Pros: Nice bed and bedding.
Cons: Staff at check-in we are not friendly and seemed irritated. The room smelled of either mildew or smoke.
Poor 1.0
Pros: Price was fair, but maybe that was because it was not a popular place to stay.
Cons: Very NOISY, screaming in hall, multiple door slamming at 1 AM. Four star hotel, you would think they would have a comfortable chair,no, it was sit on bed or floor. No chair in room, but a straight back hard desk chair. Staff rude. Bed too soft.
Poor 1.0
Cons: This hotel experience was EXTREMELY bad and I would like a follow up call to discuss. I would be happy to call or email customer service if contact information is provided.
Excellent 8.2
Cons: Was really surprised on how high hotel prices in Nashville were to begin with. Hotel Preston is not in the middle of events and still on higher end of pricing. Staff were great, they are doing some renovation in the bar/ restaurant, rooms super spacious, did not have noisy neighbors, fitness facility clean and pretty, the art deco was fun.
Poor 1.0
Pros: Nothing
Cons: Room was just ok. Not 3.5 star worthy. Restaurant was horrible. Very over priced. They advertise live bands, but don't believe it. No fish for your room either. It's just an old run down hotel that claims to be cooler than it is. Don't trust the web
Mediocre 3.0
Pros: It could have been very nice but they were having an extremely bad employe problem in several areas.
Cons: When we arrived at 5:50 PM there was a long line at the check in desk we got the keys to our room at 7:05 so I was in line for well over an hour. Once we got to the room it first seemed very nice then we discovered the used soap from the last guest.
Poor 1.0
Pros: Room was clean
Cons: No towels left by cleaning staff, except 3 hand towels. We were lied to on several occasions about coffee availability in the room, which when after asking some of the staff, they had been out for days, we waited 2 hours after normal checkin to get room
Mediocre 2.0
Pros: Good location and seemed to be a very fair price for what was being advertised.
Cons: Lack of cleanliness and completely uncaring staff. We noticed after checking in that the bath tub in our room had not been cleaned. Despite multiple attempts (it took 6 calls and visits to the front desk)no one came to clean it until the next day.
Excellent 8.5
The service and friendliness received was matched in the bar and also the eating house and that i was created to feel actually welcome the least bit times. The rooms are snug, a good size and also the free web had enough information measure to handle everything I required. Ordered dessert via area service once and it was delicious. Bar is okay to hang out at midnight. The hotel is a $10-15 Uber ride from downtown so it's really accessible and it is close to the airport.
Mediocre 3.0
Pros: location
Cons: hotel is old and everything looked very dated. dirty over priced for the quality.breakfast should've been included instead it was 30 bucks for 2 people.
Mediocre 2.0
Pros: shuttle Service to and from airport. Staff was nice and provided early check in since we arrived early. Restaurant staff friendly.
Cons: location is not great. No nearby convenient store or restaurant, nothing within walking distance. Bathrooms did not have a fan. Hotel seemed old. It was more a 2 star hotel, not 3-1/2!! Vending machines were out of order on 2 floors.
Mediocre 3.0
Cons: Maintenance work being done in the room, we found a box of light bulbs and a piece of paper with notes. Moment later a man barged into our room. We were ALL shocked. I said to him this could have been bad!! NO ONE from the hotel apologized.
Mediocre 2.0
Pros: The big windows in the room. And was clean.
Cons: No microwave in the room, was over priced on overall everything for not the best quality or service. the TV service and wifi kept disconnecting. The guest service we got were rude. Made us not want to come back again.
Excellent 10.0
Pros: I liked the rooms and updated decor.
Cons: No fridge in the room and views are unappealing.
Okay 4.0
Cons: We had a concern for bed bugs in our room and asked for management to come check out the situation. No one ever came up. They did suggest we change rooms, but never heard another word. When I asked if the situation was resolved, there was no note on our stay and they said the room was rented out the following night. Very poor service with regards to this potential health issue.
Excellent 8.5
Pros: Staff was friendly! Cool artwork. Used to be a radisson.
Cons: Hallways are kinda dim but that's about it.
Mediocre 3.7
Pros: Location
Cons: Dirty everywhere, smell bad I founded cockroach in my room when I told them ,they did not even apologize once. I took a picture too.
Excellent 8.0
Pros: Cleanliness, soft comfy beds, good food, police courteous staff
Cons: No frige, not microwave, no hot tub, cable harder to operate
Good 7.1
Pros: Stayed at hotel for layover to catch early flight out of Nashville. Rooms in serious need of updating. Bed very uncomfortable. Staff was nice. Iconic layout ok if that is what one is looking for. Doors between rooms not insulated and could hear noise from adjacent room. Poor value but stayed only because Nashville booked up for CMT festival.
Good 6.5
Pros: Good location, easy access to highway. Clean room, good staff, quick check in, and bar in the lobby. All good features!
Cons: What?
Excellent 9.7
Pros: - The front desk staff were always pleasant. Asked if everything was to my liking, smiled constantly, and were very knowledgeable. - The décor of the hotel is GORGEOUS. The lobby alone makes you feel like a rock star, but the rooms make you feel cozy. - I recommend using room service or going down into the in-house restaurant/bar. You won't be disappointed with any choice. I ordered brunch to be brought to my room and it was delicious. - They're pet-friendly! For only a small fee, I was able to bring my cat into the room with me. The staff didn't mind that I brought her litter box into the room either. The lovely lady that brought me the in-room brunch even got down and gave my cat some attention while I paid the tip.
Cons: My minor complaints/suggestions: - I wish they'd provide a microwave and/or mini fridge in the room. That way, if you don't finish your food or drinks, you can store/reheat them. - I recommend to ask if the room they're booking you for is by the elevators. My room (which I booked online) was directly across from them and I could hear them. This didn't disturb me too much, but it might to a light sleeper. Extra tip: They are doing some light construction in the bldg. They let you know the hours that it'll be happening. This didn't bother me at all though. I was more than understanding. - I wish their parking lot accommodated for traveling movers. It was difficult to find proper parking for a Uhaul towing a vehicle. The lot was nicely lit (thank you!) but they may want to consider making a specific area for larger loads. There's plenty of parking for smaller/single vehicles.
Good 7.1
Pros: The staff was very good and accommodating. We had 3 rooms and they were able to get 2 rooms next to each other and the other down the hall on the same floor. Everything was clean and safe.
Cons: It is older. They have obviously made some remodeling efforts in the years. There was construction on the same floor as ours (but it did not impact our stay). The water pressure and water temperature was very inconsistent.
Good 6.0
Cons: Stayed two nights, housekeeping didn't clean room.
Excellent 10.0
Pros: I literally don't have one negative thing to say. Super friendly front desk. Super cool decor. Super comfy bedding. Super nice toiletries. Super clean EVERYTHING....bathroom floor, tub, sink, linens, carpet, windows, remote control, ironing board cover....EVERYTHING was ridiculously clean (the cleaning staff must be crazy good). I actually miss it...that's weird, right?! Will ABSOLUTELY stay again anytime I'm in Nashville. Love love.
Excellent 10.0
Pros: They have found their niche for having unique offerings like a spiritual and pillow menu. The staff was also very friendly and responsive.
Cons: I enjoyed all aspects of my stay. No complaints.
Excellent 9.7
Pros: The rooms, décor, the art... Basically the environment as a whole had a European vibe which I liked about it. I love that it wasn't a huge chain like Marriott or Hilton. Those places have no character. This one does. Also, it seems to be the place that traveling musicians like to stay (no matter the genre). I'd recommend it to my friends with no hesitation.
Cons: The restaurant has a very limited menu, is slightly rude when you call to ask them about it and is more expensive than it should be. Not a big deal since Nashville is loaded with awesome restaurants. Their loss.
Okay 4.0
Pros: Room seemed clean. Location was right off the main highway.
Cons: Seemed out of date and understaffed. Didn't have enough luggage carts. And it seemed a lot of riff raft stayed at the Hotel. Website made it seem like a 4 or 5 star hotel. Definitely not worth the money I paid. Would not revisit. I normally stay in 4 or 5 star hotels.
Mediocre 2.0
Pros: The beds were comfortable
Cons: Our ax unit didn't work. It smelled in our room. Nothing was stocked. I came down thinking they would even have a blow dryer or fridge for what I payed. Terrible stay.
Excellent 8.0
Pros: I've stayed here numerous times for a night out with my wife away from our children. Great place, love the décor. Would recommend and will be returning in the near future.
Okay 5.4
Pros: The location is convenient and the staff was friendly.
Cons: The hotel smelled very badly of cigarette smoke, which was nauseating. The elevators and hallways were especially bad. The mattresses were old and creaking & uncomfortable. My carpet had a gross crusty spot on it that should have been cleaned & during the night, they lost water & had no back up. It was very inconvenient. They also did not have ice on each floor, so if you wanted ice in your ice bucket, you had to go to a different floor.
Excellent 10.0
Pros: I loved everything about it, as always. Great place to stay.
Okay 5.6
Cons: The restaurant pricing was a little to high for the establishment. And the food quality at the pink slip was sub par.. We ordered the pizza and it was almost the worst pizza I've ever had. A grocery store frozen pizza would have been better
Good 7.0
Pros: location
Cons: Beds were hard. I reserved a king room and was given double beds. Only staying one night, just let it go.
Good 6.0
Pros: Staff was nice, clean rooms,
Cons: No refrigerator Cleaning staff came very early ( had to put sign on door) Beds too hard.
Mediocre 2.0
The hotel is an older remodeled hotel. The interior is very nice and the design and decor are modern and contemporary. the staff doesn?t even make an attempt to make your stay any better. When I checked in, the front desk staff was dry and not very friendly. I booked a Queen Room. The room is barely big enough for the bed. There's hardly any room to walk around. Since there's no sitting space, you're forced to spend the day sitting in your bed. The bathroom and shower are extremely small and separate from each other. There was a window unit that wasn't regulated by temperature. When it was on, it got really hot and stuffy; and if you turned it off, it got really cold because the windows are poorly sealed. So there's no happy median for the temperature. I would not suggest anyone to stay here!!!
Hotel Preston - Nashville
Rated no. 15
7.5
Good 7.5
Based on 1,590 reviews
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