Good to know
|Distance to city centre||14.6 km|
|Nearest airport||Mexico City Benito Juarez|
|Distance to airport||10.0 km|
|"Best customer service and best location."||(in 4 reviews)|
|"Friendly staff and complimentary breakfast!."||(in 37 reviews)|
|"Everything, people nice, room clean perfect location!!"||(in 66 reviews)|
|"Worst service ever."||(in 2 reviews)|
|"24 hour room service"||(in 9 reviews)|
Time of year
Show reviews that mention
|comfortable bed good||in 13 reviews|
|constructing||in 9 reviews|
|customer service||in 14 reviews|
|good hotel||in 22 reviews|
|great location||in 87 reviews|
|great staff||in 57 reviews|
|mexico city||in 2 reviews|
|nice breakfast||in 49 reviews|
|nice room||in 35 reviews|
|sleep two nights||in 2 reviews|
Decent breakfast and great location.
I like the location of the hotel.
The beds had bed bugs. We unfortunately saw them the last day we where there.
This hotel has a great location. It is in the center of everything in the city. It is very clean, safe, and a well known hotel in the area.
There were a few problems that need to be corrected. First, housekeeping services were very poor the first day. I had to ask 3 times to have my room cleaned. I had to complain at the front desk twice before the room was cleaned, fresh towels, etc. I guess when I complained I was 'punished' by the housekeeper because she only left 1 clean towel. Frustrating. Services were much better the second day. Service in the breakfast area was exceptionally poor. The servers would not even acknowledge me when I went there. I had to get my own silverware. They never offered me coffee, but were serving it to everyone else. I am not sure that the servers were too friendly towards American travelers. I speak Spanish fluently, so it was not a language issue.
A stay at City Express Plus Reforma El Angel places you in the heart of Mexico City, within a 5-minute walk of The Angel of Independence Monument and U.S. Embassy. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services.
based on 2,491 reviews
Things to know
- Nice building
- Friendly service
Policies vary by room type and provider.
Reviews about City Express Plus Reforma El Angel
Most popular landmarks
- El Ángel de la Independencia 90 m
- Museo Tamayo de Arte Contemporáneo 1.4 km
- Museo de Arte Moderno 1.4 km
- Castillo de Chapultepec 1.7 km
- Museo Nacional de Antropología 2 km
- Museo Memoria y Tolerancia 2.5 km
|Mexico City Benito Juarez||10 km|
|Mexico City Toluca Intl||43 km|